Job Summary The Pool Supervisor facilitates a superior dining experience for Ansley Golf Club members and their guests. The Pool Supervisor assists the Pool Manager in planning, organizing, directing and coordinating all Pool Service Staff activities to ensure efficient operation of department. The Pool Supervisor assembles, serves, and delivers food and beverage items using appropriate safety and sanitation methods, while adhering to the highest standards of professional etiquette. Job Tasks (Duties) • Adheres to uniform standards while on property. • Reports to duty as scheduled. • Ensures equipment/service area cleaned as indicated by side work sheet at beginning and end of shift. • Checks that all front of house dining areas are cleaned as applicable prior to meal service times. • Maintains the highest standard of cleanliness and neatness in front of the house dining areas. • Ensures service areas are stocked and maintained with all supplies needed for shift. • Memorizes daily Food and Beverage specials. • Greets Members and their guests in a warm and friendly manner. • Informs Members and staff of specials and is knowledgeable about menu and wine list. • Ensures food is properly delivered and cleared of any unessential items from tables. • Ensures checks are presented for signature and maintains accurate member checks. • Checks out servers at the end of their shift ensuring all closing side work is complete and settlement reports are in order. • Assists with training team members. • Assists co-workers with Member service. Serving our Members is a "section-less" job. • Consistently maintains and expands food and beverage knowledge specifically as related to the Club Menus and Offerings. • Completes other duties as assigned. Qualifications • High School diploma or GED required. • Current pursuit of a degree in Hospitality Management or a related field is preferred. • Strong customer service orientation. • Good communication skills with strong organizational ability. • Must have the ability to work as a team member. Requirements Physical Requirements • Continuous standing and walking. • Frequent lifting, bending, reaching and pulling. • Occasional sitting; exposure to chemicals. • Must be able to work in an outdoor environment. Position Classification and Expected Hours of Work The assigned hours for this position vary each week, but include working on holidays and weekends. Manages and Supervises This position supervises pool servers, bartenders, host(ess), food runners, expeditors.
May 16, 2024
Full time
Job Summary The Pool Supervisor facilitates a superior dining experience for Ansley Golf Club members and their guests. The Pool Supervisor assists the Pool Manager in planning, organizing, directing and coordinating all Pool Service Staff activities to ensure efficient operation of department. The Pool Supervisor assembles, serves, and delivers food and beverage items using appropriate safety and sanitation methods, while adhering to the highest standards of professional etiquette. Job Tasks (Duties) • Adheres to uniform standards while on property. • Reports to duty as scheduled. • Ensures equipment/service area cleaned as indicated by side work sheet at beginning and end of shift. • Checks that all front of house dining areas are cleaned as applicable prior to meal service times. • Maintains the highest standard of cleanliness and neatness in front of the house dining areas. • Ensures service areas are stocked and maintained with all supplies needed for shift. • Memorizes daily Food and Beverage specials. • Greets Members and their guests in a warm and friendly manner. • Informs Members and staff of specials and is knowledgeable about menu and wine list. • Ensures food is properly delivered and cleared of any unessential items from tables. • Ensures checks are presented for signature and maintains accurate member checks. • Checks out servers at the end of their shift ensuring all closing side work is complete and settlement reports are in order. • Assists with training team members. • Assists co-workers with Member service. Serving our Members is a "section-less" job. • Consistently maintains and expands food and beverage knowledge specifically as related to the Club Menus and Offerings. • Completes other duties as assigned. Qualifications • High School diploma or GED required. • Current pursuit of a degree in Hospitality Management or a related field is preferred. • Strong customer service orientation. • Good communication skills with strong organizational ability. • Must have the ability to work as a team member. Requirements Physical Requirements • Continuous standing and walking. • Frequent lifting, bending, reaching and pulling. • Occasional sitting; exposure to chemicals. • Must be able to work in an outdoor environment. Position Classification and Expected Hours of Work The assigned hours for this position vary each week, but include working on holidays and weekends. Manages and Supervises This position supervises pool servers, bartenders, host(ess), food runners, expeditors.
Rady Children's Hospital-San Diego
San Diego, California
JOB SUMMARY: The Supervisor, Patient Food Services is responsible for providing leadership and overall direction for the day-to-day operations of RCHSD's patient food service programs. Oversees patient and production operations for the Room Service program. Manages infant and pediatric formulary and formula preparation. Manages staffing levels and reporting processes to ensure compliance with RCHSD and regulatory agency standards. Assists in the successful operation of the Food Service Department within a hospital setting, ensuring customer service levels are meeting or exceeding stated expectations in the patient care area. Assists with the responsibility for all food service related activities, primarily in the patient care meal program, utilizing the CBORD system and EPIC, formula ordering, distribution, and preparation. MINIMUM QUALIFICATIONS: Bachelor's Degree Area of Study in a Field Related to the Position 5 Years of Experience Servsafe Certificate Bachelor's Degree or 5 years of experience in a supervisory role that involves patient care in lieu of a Bachelor's PREFERRED QUALIFICATIONS: Master's Degree 8 Years of Experience Nutrition, Certified Dietary Manager (CDM), Registered Dietitian (RD) The expected hiring range for this position is $29.49 to $40.55. Rady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. EOE including disability/vet
May 16, 2024
Full time
JOB SUMMARY: The Supervisor, Patient Food Services is responsible for providing leadership and overall direction for the day-to-day operations of RCHSD's patient food service programs. Oversees patient and production operations for the Room Service program. Manages infant and pediatric formulary and formula preparation. Manages staffing levels and reporting processes to ensure compliance with RCHSD and regulatory agency standards. Assists in the successful operation of the Food Service Department within a hospital setting, ensuring customer service levels are meeting or exceeding stated expectations in the patient care area. Assists with the responsibility for all food service related activities, primarily in the patient care meal program, utilizing the CBORD system and EPIC, formula ordering, distribution, and preparation. MINIMUM QUALIFICATIONS: Bachelor's Degree Area of Study in a Field Related to the Position 5 Years of Experience Servsafe Certificate Bachelor's Degree or 5 years of experience in a supervisory role that involves patient care in lieu of a Bachelor's PREFERRED QUALIFICATIONS: Master's Degree 8 Years of Experience Nutrition, Certified Dietary Manager (CDM), Registered Dietitian (RD) The expected hiring range for this position is $29.49 to $40.55. Rady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. EOE including disability/vet
Job Description Here s what we need: We re looking for talented Hourly Supervisors who are committed to providing Damn Good guest and Team Member service and show passion for our food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Hourly Supervisors can lead in the Back of the House (BOH), and Front of the House (FOH). Let s TACO bout why it pays to be a Torchy s Team Member: Hourly Pay Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Flexible schedules Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it can lead to a Damn Good career! Damn Good food discount card for you AND your spouse Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Access to all benefits including medical, dental, and vision for full time Team Members after 1 year of employment, plus 401(k) after 6 months Damn Good Well-being Program that includes free access to all things financial wellness Paid Time Off (PTO) after 1 year of employment Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!) What you ll be doing: Assist management team with operations of the restaurant Run damn good shifts set the pace for our team members and ensure great guest service Work hands-on and eyes-up to identify, prioritize, and delegate tasks to team members Solve problems for guests and team members with a high sense of urgency Key holder lead opening and closing activities Maintain working knowledge of recipe production procedures to ensure quality and freshness at all times Support creation of prep list & conduct line setups/checks Check out team members at shift change and close Supervise cash handling responsibilities Monitor curbside & pick-up to ensure a quick and accurate guest experience Support inventory management processes Assists in completion of HACCP checklist QUE-SO here s what you ll need: Required state alcohol-server and Manager ServSafe Certification Ability to work up to 5 days or 40 hours per week and can work flexible hours necessary to manage and operate the restaurant effectively Bilingual proficiency preferred but not required Competency of basic computer functions including point of sale system Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Having fun! About us: The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of restaurants across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details
May 16, 2024
Full time
Job Description Here s what we need: We re looking for talented Hourly Supervisors who are committed to providing Damn Good guest and Team Member service and show passion for our food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Hourly Supervisors can lead in the Back of the House (BOH), and Front of the House (FOH). Let s TACO bout why it pays to be a Torchy s Team Member: Hourly Pay Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Flexible schedules Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it can lead to a Damn Good career! Damn Good food discount card for you AND your spouse Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Access to all benefits including medical, dental, and vision for full time Team Members after 1 year of employment, plus 401(k) after 6 months Damn Good Well-being Program that includes free access to all things financial wellness Paid Time Off (PTO) after 1 year of employment Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!) What you ll be doing: Assist management team with operations of the restaurant Run damn good shifts set the pace for our team members and ensure great guest service Work hands-on and eyes-up to identify, prioritize, and delegate tasks to team members Solve problems for guests and team members with a high sense of urgency Key holder lead opening and closing activities Maintain working knowledge of recipe production procedures to ensure quality and freshness at all times Support creation of prep list & conduct line setups/checks Check out team members at shift change and close Supervise cash handling responsibilities Monitor curbside & pick-up to ensure a quick and accurate guest experience Support inventory management processes Assists in completion of HACCP checklist QUE-SO here s what you ll need: Required state alcohol-server and Manager ServSafe Certification Ability to work up to 5 days or 40 hours per week and can work flexible hours necessary to manage and operate the restaurant effectively Bilingual proficiency preferred but not required Competency of basic computer functions including point of sale system Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Having fun! About us: The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of restaurants across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details
SUMMARY: The Food & Beverage Supervisor is responsible for the operation of the Food Outlets at Wilderness at the Smokies and/or Soaky Mountain Waterpark. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand. This includes, but is not limited to: ordering, staffing levels, inventory, budgets, and quality of food, adhering to all cash handling policies and procedures, and outlet cleanliness and ensuring that the products meet the highest standard. The Food & Beverage Supervisor reports to the Manager/Assistant Manager and Director of F&B and may assign additional responsibilities/tasks as they arise. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Keep all areas clean and organized to ensure highest level of customer service. Maintain product inventory at par levels, assuring proper rotation, storage of products and control of flow of inventory for each outlet Work with the Food & Beverage Manager and Director to increase the gross revenue through menu updates, pricing and special offers Responsible for hiring and training all personnel, including, but not limited to: cash-handling policies and procedures, handling of food items for food safety and maintaining a sanitary work environment so Health Departments' inspection scores are at the highest level possible. Oversee and manage daily staffing needs Complete mastery of all duties relative to the outlets, including but not limited to: bartending, expediting, cashiering, cooking, cleaning and dishwashing Comply with all applicable company policies and procedures - including, but not limited to: uniform and personal cleanliness requirements, documenting and reporting associate injuries, corrective action, associate reviews and all those as reflected in and apart from the Company handbook. All other duties as assigned by management SUPERVISORY RESPONSIBILITIES: Directly supervises employees under the direction of the Department Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and assisting in disciplining employees; addressing complaints and resolving problems. EDUCATION and/or EXPERIENCE: Level 2 Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Level 2 Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Level 1 Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY: Level 2 Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Tennessee Driver's License or ability to obtain one within 30 days of employment ServSafe Certificate TABC Permit QUALIFICATIONS: Strong leadership skills and ability to motivate people. Requires good negotiation and listening skills. Ability to act independently with little supervision. Knowledge of food and beverage menus, food preparation and presentation. Hands on manager, well organized, detail oriented, creative thinker. Skilled in problem solving and staff training. Efficiently handle multiple duties. Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator Requires a good understanding of company policies and procedures. Ability to handle stressful situations Good attendance and punctual. Exhibits professionalism. Exhibits good grooming habits. Wears the proper uniform. Works efficiently. Follows all resort and office policies and standard operating procedures. Conducts themselves in a professional manner with a positive attitude. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities: While performing the duties of this job, the employee is required to: Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms and talk and/or hear Frequently sit, stoop, kneel, crouch and/or crawl and taste and/or smell Occasionally climb and/or balance Lifting Activities: While performing the duties of this job, the employee is required to: Regularly lift up to 25 pounds Frequently lift up to 50 pounds with assistance Vision Requirements: Close vision, peripheral vision, depth perception and ability to adjust focus WORK ENVIRONMENT: Regularly exposed to wet and/or humid conditions (Non-Weather) and moving mechanical parts Frequently exposed to outdoor weather conditions, extreme cold (Non-Weather) and extreme heat (Non-Weather) Occasionally exposed to fumes and/or airborne particles and toxic or caustic chemicals Noise Levels: Moderate Other details Pay Type Hourly Apply Now
May 16, 2024
Full time
SUMMARY: The Food & Beverage Supervisor is responsible for the operation of the Food Outlets at Wilderness at the Smokies and/or Soaky Mountain Waterpark. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand. This includes, but is not limited to: ordering, staffing levels, inventory, budgets, and quality of food, adhering to all cash handling policies and procedures, and outlet cleanliness and ensuring that the products meet the highest standard. The Food & Beverage Supervisor reports to the Manager/Assistant Manager and Director of F&B and may assign additional responsibilities/tasks as they arise. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Keep all areas clean and organized to ensure highest level of customer service. Maintain product inventory at par levels, assuring proper rotation, storage of products and control of flow of inventory for each outlet Work with the Food & Beverage Manager and Director to increase the gross revenue through menu updates, pricing and special offers Responsible for hiring and training all personnel, including, but not limited to: cash-handling policies and procedures, handling of food items for food safety and maintaining a sanitary work environment so Health Departments' inspection scores are at the highest level possible. Oversee and manage daily staffing needs Complete mastery of all duties relative to the outlets, including but not limited to: bartending, expediting, cashiering, cooking, cleaning and dishwashing Comply with all applicable company policies and procedures - including, but not limited to: uniform and personal cleanliness requirements, documenting and reporting associate injuries, corrective action, associate reviews and all those as reflected in and apart from the Company handbook. All other duties as assigned by management SUPERVISORY RESPONSIBILITIES: Directly supervises employees under the direction of the Department Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and assisting in disciplining employees; addressing complaints and resolving problems. EDUCATION and/or EXPERIENCE: Level 2 Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Level 2 Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Level 1 Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY: Level 2 Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Tennessee Driver's License or ability to obtain one within 30 days of employment ServSafe Certificate TABC Permit QUALIFICATIONS: Strong leadership skills and ability to motivate people. Requires good negotiation and listening skills. Ability to act independently with little supervision. Knowledge of food and beverage menus, food preparation and presentation. Hands on manager, well organized, detail oriented, creative thinker. Skilled in problem solving and staff training. Efficiently handle multiple duties. Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator Requires a good understanding of company policies and procedures. Ability to handle stressful situations Good attendance and punctual. Exhibits professionalism. Exhibits good grooming habits. Wears the proper uniform. Works efficiently. Follows all resort and office policies and standard operating procedures. Conducts themselves in a professional manner with a positive attitude. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities: While performing the duties of this job, the employee is required to: Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms and talk and/or hear Frequently sit, stoop, kneel, crouch and/or crawl and taste and/or smell Occasionally climb and/or balance Lifting Activities: While performing the duties of this job, the employee is required to: Regularly lift up to 25 pounds Frequently lift up to 50 pounds with assistance Vision Requirements: Close vision, peripheral vision, depth perception and ability to adjust focus WORK ENVIRONMENT: Regularly exposed to wet and/or humid conditions (Non-Weather) and moving mechanical parts Frequently exposed to outdoor weather conditions, extreme cold (Non-Weather) and extreme heat (Non-Weather) Occasionally exposed to fumes and/or airborne particles and toxic or caustic chemicals Noise Levels: Moderate Other details Pay Type Hourly Apply Now
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
May 16, 2024
Full time
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Monitors controls designed to assure full compliance with state, federal, and tribal regulatory requirements. • Maintain a continuous inspection of cards and Gaming equipment while ensuring the security of the assigned Table Games at all times. • Shall assist in monitoring the payouts and procedures on the table games to ensure the integrity of the games while on duty. • Shall ensure that organizational and regulatory policies and procedures are understood and adhered to. • Shall handle customer and employee disputes that may arise and settle disputes in a manner that expresses excellent customer service as well as ensuring that the best interest of the operation is considered at all times. • Ensure accuracy for assigned tables in monetary transactions and accounting. • Shall be responsible for the accountability of chips and player ratings for each designated section by maintaining proper records. • Shall make table fills/credits as needed. • Shall monitor cash and chip transactions between dealers and patrons. • Shall monitor any and all unusual activity between dealers and patrons for possible collusion and relay all such information, to direct, Manager in a timely manner. • Shall communicate all suspicious play of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Pit Manager in identifying patrons who are causing a disturbance in the operation of assigned games. • Evaluate employee performance and provide feedback. • Monitor employee performance and make recommendations to Pit Manager in order to assist the Table Games Department with recruitment, hiring, training, recognition, coaching, discipline, terminations and other personnel related issues. • Utilize effective communication tools to ensure that consistent, accurate and timely information is passed along to incoming and outgoing Supervisors. • Ensure that the Table Games Department presents a professional and clean environment for both employees and guests. • Communicate regularly with employees and keep them informed on all casino events and activities. • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with all team members. • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. • Attends all necessary training meetings as warranted. • Assist in other projects, as directed. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Prefer two years of dealing or prefer experience as Table Games Supervisor in three games. Games are BJ, MB, and All Carnival games. • Successful candidate must be an experienced, results oriented, and hands-on professional. • Must demonstrate leadership, fairness, and sensibility to the customers and employees. • Must possess ability to instill a sense of pride and provide leadership with all subordinates. • Must possess excellent communication skills. • Ability to communicate all irregularities to their direct Manager on a consistent basis as it pertains to their Gaming section. • Must have the ability to deal effectively and interact well with all customers and employees. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. • Must be able to obtain and maintain a Tribal Gaming License. • Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. • Work nights, weekends and holidays as required. PHYSICAL, MENTAL AND WORK DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
May 16, 2024
Full time
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Monitors controls designed to assure full compliance with state, federal, and tribal regulatory requirements. • Maintain a continuous inspection of cards and Gaming equipment while ensuring the security of the assigned Table Games at all times. • Shall assist in monitoring the payouts and procedures on the table games to ensure the integrity of the games while on duty. • Shall ensure that organizational and regulatory policies and procedures are understood and adhered to. • Shall handle customer and employee disputes that may arise and settle disputes in a manner that expresses excellent customer service as well as ensuring that the best interest of the operation is considered at all times. • Ensure accuracy for assigned tables in monetary transactions and accounting. • Shall be responsible for the accountability of chips and player ratings for each designated section by maintaining proper records. • Shall make table fills/credits as needed. • Shall monitor cash and chip transactions between dealers and patrons. • Shall monitor any and all unusual activity between dealers and patrons for possible collusion and relay all such information, to direct, Manager in a timely manner. • Shall communicate all suspicious play of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Pit Manager in identifying patrons who are causing a disturbance in the operation of assigned games. • Evaluate employee performance and provide feedback. • Monitor employee performance and make recommendations to Pit Manager in order to assist the Table Games Department with recruitment, hiring, training, recognition, coaching, discipline, terminations and other personnel related issues. • Utilize effective communication tools to ensure that consistent, accurate and timely information is passed along to incoming and outgoing Supervisors. • Ensure that the Table Games Department presents a professional and clean environment for both employees and guests. • Communicate regularly with employees and keep them informed on all casino events and activities. • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with all team members. • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. • Attends all necessary training meetings as warranted. • Assist in other projects, as directed. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Prefer two years of dealing or prefer experience as Table Games Supervisor in three games. Games are BJ, MB, and All Carnival games. • Successful candidate must be an experienced, results oriented, and hands-on professional. • Must demonstrate leadership, fairness, and sensibility to the customers and employees. • Must possess ability to instill a sense of pride and provide leadership with all subordinates. • Must possess excellent communication skills. • Ability to communicate all irregularities to their direct Manager on a consistent basis as it pertains to their Gaming section. • Must have the ability to deal effectively and interact well with all customers and employees. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. • Must be able to obtain and maintain a Tribal Gaming License. • Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. • Work nights, weekends and holidays as required. PHYSICAL, MENTAL AND WORK DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position starting at $17.00 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Eldorado Hotel and Spa. Position Purpose: The Restaurant Supervisor is responsible for supporting the Team in making sure that restaurant operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Restaurant Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Food & Beverage Director / Restaurant Manager. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Food & Beverage Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC2 Requirements: Excellent verbal communication and ability to multitask. 1-2 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 17-20 Hourly Wage PIa6b1e3333b89-2275
May 16, 2024
Full time
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position starting at $17.00 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Eldorado Hotel and Spa. Position Purpose: The Restaurant Supervisor is responsible for supporting the Team in making sure that restaurant operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Restaurant Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Food & Beverage Director / Restaurant Manager. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Food & Beverage Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC2 Requirements: Excellent verbal communication and ability to multitask. 1-2 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 17-20 Hourly Wage PIa6b1e3333b89-2275
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIfb27eb7204cf-7273
May 16, 2024
Full time
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIfb27eb7204cf-7273
Position Overview Rigging Supervisors are responsible for the safe installation and operation of rigging elements required within a particular property or collection of properties within their city and are the primary point-of-contact for clients. They will be peforming the specfic rigging and overhead safety work themselves and supervising the rigging activities of internal and external riggers. Work directly with third party production companies on all inbound events requiring rigging services within Encore hotels. Utilize structural data and weight load limits to approve inbound third party and internal Encore designs for rigging events. Key Job Responsibilities Project Management - Create a "Hotel Rigging Advance" for each event. - Review show drawings and information prior to each show. - Discuss load-in and hanging order with the client to ensure our Riggers work efficiently with their vendors or staff. - Provide final review, load calculations and approval of rigging plot prior to load in. - Perform load calculations while trusses are being loaded to verify that no point load or supporting truss exceeds its rated capacity. - Check that all truss bolts are tight and all flown equipment has safeties. Labor Management - Share rigging plot and advance instructions with rigging team and assign duties. - Ensure that Riggers are on site until all trusses and rigged elements have been raised to final trim height. - Supervise the on-site activities of the other Riggers including managing the break schedule. - Ensure all Riggers behave and present themselves in a professional manner. Client Relations - Act as liason between rigging crew and hotel or on-site client. - Obtain necessary and appropriate client signatures on rental agreement and work requests. - Report any damages to the appropriate hotel representative or your Director, Audio Visual Services. Rigging - Establish hang-point, motor attachment to permanent rigging points, GAC Flex span set attachments to the truss, run and dress motor cables, focus speakers, focus lighting fixtures and other tie-offs, run cable picks, and ensure safety of scenic pieces to hang-points. - Check that all truss bolts are tight, and lights have safeties. - Make sure the lifts are charged and plugged in anytime they are not in use. - Remain on-site until all motors have been raised to trim. - Monitor equipment performance and identify any equipment in need of repair or replacement. Safety - Responsible for ensuring the power phasing of motor controller is appropriate to prevent limit switches from being defeated. - Verify that all elements are securely fastened and checked for safety. - Constant surveillance of hardware for damage. - Ultimate authority for overhead safety including removing personnel who are acting in an unsafe manner. Job Requirements - Decision Making Responsibility: Supervisor - Experience Level: Minimum of 4 Years Required - Education Level: High School Competencies - Exceeds customer expectations - People Development - Decision Making - Communication - Initiative Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
May 16, 2024
Full time
Position Overview Rigging Supervisors are responsible for the safe installation and operation of rigging elements required within a particular property or collection of properties within their city and are the primary point-of-contact for clients. They will be peforming the specfic rigging and overhead safety work themselves and supervising the rigging activities of internal and external riggers. Work directly with third party production companies on all inbound events requiring rigging services within Encore hotels. Utilize structural data and weight load limits to approve inbound third party and internal Encore designs for rigging events. Key Job Responsibilities Project Management - Create a "Hotel Rigging Advance" for each event. - Review show drawings and information prior to each show. - Discuss load-in and hanging order with the client to ensure our Riggers work efficiently with their vendors or staff. - Provide final review, load calculations and approval of rigging plot prior to load in. - Perform load calculations while trusses are being loaded to verify that no point load or supporting truss exceeds its rated capacity. - Check that all truss bolts are tight and all flown equipment has safeties. Labor Management - Share rigging plot and advance instructions with rigging team and assign duties. - Ensure that Riggers are on site until all trusses and rigged elements have been raised to final trim height. - Supervise the on-site activities of the other Riggers including managing the break schedule. - Ensure all Riggers behave and present themselves in a professional manner. Client Relations - Act as liason between rigging crew and hotel or on-site client. - Obtain necessary and appropriate client signatures on rental agreement and work requests. - Report any damages to the appropriate hotel representative or your Director, Audio Visual Services. Rigging - Establish hang-point, motor attachment to permanent rigging points, GAC Flex span set attachments to the truss, run and dress motor cables, focus speakers, focus lighting fixtures and other tie-offs, run cable picks, and ensure safety of scenic pieces to hang-points. - Check that all truss bolts are tight, and lights have safeties. - Make sure the lifts are charged and plugged in anytime they are not in use. - Remain on-site until all motors have been raised to trim. - Monitor equipment performance and identify any equipment in need of repair or replacement. Safety - Responsible for ensuring the power phasing of motor controller is appropriate to prevent limit switches from being defeated. - Verify that all elements are securely fastened and checked for safety. - Constant surveillance of hardware for damage. - Ultimate authority for overhead safety including removing personnel who are acting in an unsafe manner. Job Requirements - Decision Making Responsibility: Supervisor - Experience Level: Minimum of 4 Years Required - Education Level: High School Competencies - Exceeds customer expectations - People Development - Decision Making - Communication - Initiative Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Weyburn Circle 6 Motel Inc O/A Circle 6 Motel
Weyburn, Saskatchewan (SK)
Title: Hotel clerk supervisor Job Types Regular job Terms of Employment: Full Time, Permanent Salary: $21.30 Hourly, for 35.00 Hours per week Anticipated Start Date (at the latest in 3 months): As soon as possible Location: 140 Sims Ave Weyburn, SK S4H 2H5 (1 vacancy) Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Work setting Hotel, motel, resort Responsibilities Tasks Assist clients/guests with special needs, Co-ordinate, assign and review work, Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work, Establish work schedules and procedures and co-ordinate activities with other work units or departments, Hire and train staff in job duties, safety procedures and company policies, Requisition materials and supplies, Resolve work-related problems and prepare and submit progress and other reports. Supervision 3-4 people Additional information Work conditions and physical capabilities Attention to detail, Fast-paced environment, Standing for extended periods, Tight deadlines, Work under pressure Personal suitability Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Flexibility, Interpersonal awareness, Organized, Team player Employer: Weyburn Circle 6 Motel Inc O/A Circle 6 Motel How to apply By email By mail 140 Sims Ave Weyburn, SK S4H 2H5
May 16, 2024
Title: Hotel clerk supervisor Job Types Regular job Terms of Employment: Full Time, Permanent Salary: $21.30 Hourly, for 35.00 Hours per week Anticipated Start Date (at the latest in 3 months): As soon as possible Location: 140 Sims Ave Weyburn, SK S4H 2H5 (1 vacancy) Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Work setting Hotel, motel, resort Responsibilities Tasks Assist clients/guests with special needs, Co-ordinate, assign and review work, Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work, Establish work schedules and procedures and co-ordinate activities with other work units or departments, Hire and train staff in job duties, safety procedures and company policies, Requisition materials and supplies, Resolve work-related problems and prepare and submit progress and other reports. Supervision 3-4 people Additional information Work conditions and physical capabilities Attention to detail, Fast-paced environment, Standing for extended periods, Tight deadlines, Work under pressure Personal suitability Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Flexibility, Interpersonal awareness, Organized, Team player Employer: Weyburn Circle 6 Motel Inc O/A Circle 6 Motel How to apply By email By mail 140 Sims Ave Weyburn, SK S4H 2H5
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - Flex Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: About the Role: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. You'll add value to this role by performing various functions including, but not limited to: Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. Important Details: This is a full-time permanent role on a flex shift - Monday through Friday, with potential hours of 1PM - 11PM and occasional weekend hours. About You: You'll fit right in if you have: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience. Experience of federal/state food safety regulations. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
May 15, 2024
Full time
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - Flex Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: About the Role: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. You'll add value to this role by performing various functions including, but not limited to: Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. Important Details: This is a full-time permanent role on a flex shift - Monday through Friday, with potential hours of 1PM - 11PM and occasional weekend hours. About You: You'll fit right in if you have: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience. Experience of federal/state food safety regulations. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food Estimate and order ingredients and supplies required for meal preparation Prepare food order summaries for chef according to requests from dieticians, patients in hospitals or other customers Establish work schedules and procedures Maintain records of stock, repairs, sales and wastage Train staff in job duties, and sanitation and safety procedures Supervise and check assembly of regular and special diet trays and delivery of food trolleys to hospital patients Ensure that food and service meet quality control standards May participate in the selection of food service staff and assist in the development of policies, procedures and budgets May plan cafeteria menus and determine related food and labor costs. Skills: MS Excel MS Office MS word Ability to multitask Accurate Client focus Excellent oral communication Excellent written communication Flexible Reliable Maintain emotional control under stress Ability to resolve interpersonal situations Strong organizational skills
May 15, 2024
Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food Estimate and order ingredients and supplies required for meal preparation Prepare food order summaries for chef according to requests from dieticians, patients in hospitals or other customers Establish work schedules and procedures Maintain records of stock, repairs, sales and wastage Train staff in job duties, and sanitation and safety procedures Supervise and check assembly of regular and special diet trays and delivery of food trolleys to hospital patients Ensure that food and service meet quality control standards May participate in the selection of food service staff and assist in the development of policies, procedures and budgets May plan cafeteria menus and determine related food and labor costs. Skills: MS Excel MS Office MS word Ability to multitask Accurate Client focus Excellent oral communication Excellent written communication Flexible Reliable Maintain emotional control under stress Ability to resolve interpersonal situations Strong organizational skills
Ramada by Wyndham Kamloops
Kamloops, British Columbia (BC)
Languages English Education Secondary (high) school graduation certificate Salary: $23.00/hour Job Type: Full-time/Permanent Experience 2 years to less than 3 years Responsibilities Tasks Perform same duties as workers supervised Assist clients/guests with special needs Co-ordinate, assign and review work Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work Establish work schedules and procedures and co-ordinate activities with other work units or departments Hire and train staff in job duties, safety procedures and company policies Resolve work-related problems and prepare and submit progress and other reports How to apply By email
May 15, 2024
Languages English Education Secondary (high) school graduation certificate Salary: $23.00/hour Job Type: Full-time/Permanent Experience 2 years to less than 3 years Responsibilities Tasks Perform same duties as workers supervised Assist clients/guests with special needs Co-ordinate, assign and review work Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work Establish work schedules and procedures and co-ordinate activities with other work units or departments Hire and train staff in job duties, safety procedures and company policies Resolve work-related problems and prepare and submit progress and other reports How to apply By email
Job Description Here s what we need: We re looking for talented Hourly Supervisors who are committed to providing Damn Good guest and Team Member service and show passion for our food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Hourly Supervisors can lead in the Back of the House (BOH), and Front of the House (FOH). Let s TACO bout why it pays to be a Torchy s Team Member: Hourly Pay Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Flexible schedules Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it can lead to a Damn Good career! Damn Good food discount card for you AND your spouse Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Access to all benefits including medical, dental, and vision for full time Team Members after 1 year of employment, plus 401(k) after 6 months Damn Good Well-being Program that includes free access to all things financial wellness Paid Time Off (PTO) after 1 year of employment Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!) What you ll be doing: Assist management team with operations of the restaurant Run damn good shifts set the pace for our team members and ensure great guest service Work hands-on and eyes-up to identify, prioritize, and delegate tasks to team members Solve problems for guests and team members with a high sense of urgency Key holder lead opening and closing activities Maintain working knowledge of recipe production procedures to ensure quality and freshness at all times Support creation of prep list & conduct line setups/checks Check out team members at shift change and close Supervise cash handling responsibilities Monitor curbside & pick-up to ensure a quick and accurate guest experience Support inventory management processes Assists in completion of HACCP checklist QUE-SO here s what you ll need: Required state alcohol-server and Manager ServSafe Certification Ability to work up to 5 days or 40 hours per week and can work flexible hours necessary to manage and operate the restaurant effectively Bilingual proficiency preferred but not required Competency of basic computer functions including point of sale system Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Having fun! About us: The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of restaurants across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details
May 15, 2024
Full time
Job Description Here s what we need: We re looking for talented Hourly Supervisors who are committed to providing Damn Good guest and Team Member service and show passion for our food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Hourly Supervisors can lead in the Back of the House (BOH), and Front of the House (FOH). Let s TACO bout why it pays to be a Torchy s Team Member: Hourly Pay Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Flexible schedules Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it can lead to a Damn Good career! Damn Good food discount card for you AND your spouse Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Access to all benefits including medical, dental, and vision for full time Team Members after 1 year of employment, plus 401(k) after 6 months Damn Good Well-being Program that includes free access to all things financial wellness Paid Time Off (PTO) after 1 year of employment Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!) What you ll be doing: Assist management team with operations of the restaurant Run damn good shifts set the pace for our team members and ensure great guest service Work hands-on and eyes-up to identify, prioritize, and delegate tasks to team members Solve problems for guests and team members with a high sense of urgency Key holder lead opening and closing activities Maintain working knowledge of recipe production procedures to ensure quality and freshness at all times Support creation of prep list & conduct line setups/checks Check out team members at shift change and close Supervise cash handling responsibilities Monitor curbside & pick-up to ensure a quick and accurate guest experience Support inventory management processes Assists in completion of HACCP checklist QUE-SO here s what you ll need: Required state alcohol-server and Manager ServSafe Certification Ability to work up to 5 days or 40 hours per week and can work flexible hours necessary to manage and operate the restaurant effectively Bilingual proficiency preferred but not required Competency of basic computer functions including point of sale system Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Having fun! About us: The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of restaurants across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Previous supervisory / management experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 15, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Previous supervisory / management experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions To lead and coordinate activities for the front of house of food & beverage outlets and to provide the guests with a great experience. Delivery of high-level guest service. Follow operational direction as set by the Venue Manager and Assistant Manager and support the service teams to deliver the level of service identified for their area. Essential Duties and Responsibilities Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures. Follows established work procedures and expedites the scope and the flow of work. Make staffing adjustments as necessary, based on the volume of business and budgeted labor percentages. Communicates with the Team Members through written and oral instructions. Communicate with the culinary staff daily, to ensure quality of the product and to foster a healthy relationship between kitchen(s) and service. Holds pre-shift line-ups or meetings with the Team Members to improve daily communication regarding, changes, specials, promotions, service steps etc. Assigns duties for opening and closing, and examines work for completion, neatness, and organization. Resolve any problems, which may occur during assigned shift (i.e. guest complaints, Team Member problems, etc.). Pass on to the Food and Beverage Manager any major incidents Promote positive customer relations through prompt, courteous and efficient service. Monitor customer satisfaction of food, service and ambiance. Responsible for cleanliness and sanitation throughout the outlet(s). Perform or assist team members in performing their duties and teach customer service skills. Document operational and physical deficiencies and pass on to the Venue Manager or the appropriate department for correction. Consistently fills out daily shift report detailing the events of your shift. Requisitions supplies and prepares inventories as requested. Ensure control/protection of company assets. Available and willing to work any changes in hours deemed necessary for Business Levels. Responsible for maintaining a consistent, regular good attendance record. May be required to be a panelist for the Internal Review Hearings. Ensures that highest possible standards of guest satisfaction and Team Member relations are maintained and carried out in a fair and equitable manner, and in accordance to NQ Casino's mission statement. This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities Directly supervise FOH Team Members. Carry out supervisory responsibilities in accordance with the organization's policies and procedures. Education High School diploma or GED. Experience Previous Food and Beverage supervisory experience necessary. Bartending abilities with emphasis on craft beer, mixology and wine service required Experience with computer-based POS system preferred. Skills Proficient in the use of Microsoft programs and other computer software. Ability to work with everyday mathematical concepts (Additions, subtractions, multiplications and percentages). Knowledge of procurement procedures and inventory systems. Ability to read and interpret documents such as safety rules and maintenance instructions and procedure manuals. Ability to prepare reports, correspondence, charts, layouts, forms, memoranda and other information and instructions. Ability to maintain effective working relationships with department heads and employees. Knowledge of a 24-hour, 7 day a week operation. Skill in solving practical problems and dealing with situations where only limited standardization exists. Excellent organizational, communication and interpersonal skills. Skill in identifying and resolving administrative problems under pressure conditions. Work nights, weekends and holidays as required. Other Requirements Available and willing to work nights, weekends and holidays as required. Ability to obtain and maintain a Tribal Work Permit. Valid driver's license (Must be in possession while operating a Tribal Vehicle). Washington State health card - By date of hire. Mandatory Alcohol Server Training (MAST) certification - 60 days from employment, or 1st class offered. Hepatitis A vaccination prior to first shift Physical Demands Requires the ability to lift and/or move objects weighing up to 65 pounds. Constantly requires the ability to give and receive detailed information through verbal communication. Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. Constantly requires working with fingers rather than the whole hand or arm. Constantly requires repetitive movement of the wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks. Occasionally requires standing and/or sitting for sustained periods of time. Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment While performing the duties of this job, the employee is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
May 15, 2024
Full time
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions To lead and coordinate activities for the front of house of food & beverage outlets and to provide the guests with a great experience. Delivery of high-level guest service. Follow operational direction as set by the Venue Manager and Assistant Manager and support the service teams to deliver the level of service identified for their area. Essential Duties and Responsibilities Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures. Follows established work procedures and expedites the scope and the flow of work. Make staffing adjustments as necessary, based on the volume of business and budgeted labor percentages. Communicates with the Team Members through written and oral instructions. Communicate with the culinary staff daily, to ensure quality of the product and to foster a healthy relationship between kitchen(s) and service. Holds pre-shift line-ups or meetings with the Team Members to improve daily communication regarding, changes, specials, promotions, service steps etc. Assigns duties for opening and closing, and examines work for completion, neatness, and organization. Resolve any problems, which may occur during assigned shift (i.e. guest complaints, Team Member problems, etc.). Pass on to the Food and Beverage Manager any major incidents Promote positive customer relations through prompt, courteous and efficient service. Monitor customer satisfaction of food, service and ambiance. Responsible for cleanliness and sanitation throughout the outlet(s). Perform or assist team members in performing their duties and teach customer service skills. Document operational and physical deficiencies and pass on to the Venue Manager or the appropriate department for correction. Consistently fills out daily shift report detailing the events of your shift. Requisitions supplies and prepares inventories as requested. Ensure control/protection of company assets. Available and willing to work any changes in hours deemed necessary for Business Levels. Responsible for maintaining a consistent, regular good attendance record. May be required to be a panelist for the Internal Review Hearings. Ensures that highest possible standards of guest satisfaction and Team Member relations are maintained and carried out in a fair and equitable manner, and in accordance to NQ Casino's mission statement. This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities Directly supervise FOH Team Members. Carry out supervisory responsibilities in accordance with the organization's policies and procedures. Education High School diploma or GED. Experience Previous Food and Beverage supervisory experience necessary. Bartending abilities with emphasis on craft beer, mixology and wine service required Experience with computer-based POS system preferred. Skills Proficient in the use of Microsoft programs and other computer software. Ability to work with everyday mathematical concepts (Additions, subtractions, multiplications and percentages). Knowledge of procurement procedures and inventory systems. Ability to read and interpret documents such as safety rules and maintenance instructions and procedure manuals. Ability to prepare reports, correspondence, charts, layouts, forms, memoranda and other information and instructions. Ability to maintain effective working relationships with department heads and employees. Knowledge of a 24-hour, 7 day a week operation. Skill in solving practical problems and dealing with situations where only limited standardization exists. Excellent organizational, communication and interpersonal skills. Skill in identifying and resolving administrative problems under pressure conditions. Work nights, weekends and holidays as required. Other Requirements Available and willing to work nights, weekends and holidays as required. Ability to obtain and maintain a Tribal Work Permit. Valid driver's license (Must be in possession while operating a Tribal Vehicle). Washington State health card - By date of hire. Mandatory Alcohol Server Training (MAST) certification - 60 days from employment, or 1st class offered. Hepatitis A vaccination prior to first shift Physical Demands Requires the ability to lift and/or move objects weighing up to 65 pounds. Constantly requires the ability to give and receive detailed information through verbal communication. Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. Constantly requires working with fingers rather than the whole hand or arm. Constantly requires repetitive movement of the wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks. Occasionally requires standing and/or sitting for sustained periods of time. Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment While performing the duties of this job, the employee is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Job Description Here s what we need: We re looking for talented Hourly Supervisors who are committed to providing Damn Good guest and Team Member service and show passion for our food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Hourly Supervisors can lead in the Back of the House (BOH), and Front of the House (FOH). Let s TACO bout why it pays to be a Torchy s Team Member: Hourly Pay Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Flexible schedules Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it can lead to a Damn Good career! Damn Good food discount card for you AND your spouse Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Access to all benefits including medical, dental, and vision for full time Team Members after 1 year of employment, plus 401(k) after 6 months Damn Good Well-being Program that includes free access to all things financial wellness Paid Time Off (PTO) after 1 year of employment Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!) What you ll be doing: Assist management team with operations of the restaurant Run damn good shifts set the pace for our team members and ensure great guest service Work hands-on and eyes-up to identify, prioritize, and delegate tasks to team members Solve problems for guests and team members with a high sense of urgency Key holder lead opening and closing activities Maintain working knowledge of recipe production procedures to ensure quality and freshness at all times Support creation of prep list & conduct line setups/checks Check out team members at shift change and close Supervise cash handling responsibilities Monitor curbside & pick-up to ensure a quick and accurate guest experience Support inventory management processes Assists in completion of HACCP checklist QUE-SO here s what you ll need: Required state alcohol-server and Manager ServSafe Certification Ability to work up to 5 days or 40 hours per week and can work flexible hours necessary to manage and operate the restaurant effectively Bilingual proficiency preferred but not required Competency of basic computer functions including point of sale system Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Having fun! About us: The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of restaurants across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details
May 14, 2024
Full time
Job Description Here s what we need: We re looking for talented Hourly Supervisors who are committed to providing Damn Good guest and Team Member service and show passion for our food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Hourly Supervisors can lead in the Back of the House (BOH), and Front of the House (FOH). Let s TACO bout why it pays to be a Torchy s Team Member: Hourly Pay Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Flexible schedules Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it can lead to a Damn Good career! Damn Good food discount card for you AND your spouse Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Access to all benefits including medical, dental, and vision for full time Team Members after 1 year of employment, plus 401(k) after 6 months Damn Good Well-being Program that includes free access to all things financial wellness Paid Time Off (PTO) after 1 year of employment Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!) What you ll be doing: Assist management team with operations of the restaurant Run damn good shifts set the pace for our team members and ensure great guest service Work hands-on and eyes-up to identify, prioritize, and delegate tasks to team members Solve problems for guests and team members with a high sense of urgency Key holder lead opening and closing activities Maintain working knowledge of recipe production procedures to ensure quality and freshness at all times Support creation of prep list & conduct line setups/checks Check out team members at shift change and close Supervise cash handling responsibilities Monitor curbside & pick-up to ensure a quick and accurate guest experience Support inventory management processes Assists in completion of HACCP checklist QUE-SO here s what you ll need: Required state alcohol-server and Manager ServSafe Certification Ability to work up to 5 days or 40 hours per week and can work flexible hours necessary to manage and operate the restaurant effectively Bilingual proficiency preferred but not required Competency of basic computer functions including point of sale system Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Having fun! About us: The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of restaurants across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details
Job Description Location: Clinton Department: Slots Position Title: Slot Supervisor Position Summary: The Slot Supervisor is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests. In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture. We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn't be this much fun! Essential Functions: The essential functions and responsibilities of this position are: Set up work schedules for lead slot attendants and slot attendants Staff development activities like training and organization of work Provide guidance on day-to-day tasks and activities of staff Handle constructive criticism, praise and performance evaluations for staff Communicate operational information to ensure that staff is well informed about procedures Other duties as assigned Schedule: The schedule for this position is classified as full-time Salary: Averaging over $16 an hour with tips ( tips are not guaranteed) - plus attendance incentive. This position is paid hourly and will earn additional compensation from tips. This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
May 14, 2024
Full time
Job Description Location: Clinton Department: Slots Position Title: Slot Supervisor Position Summary: The Slot Supervisor is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests. In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture. We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn't be this much fun! Essential Functions: The essential functions and responsibilities of this position are: Set up work schedules for lead slot attendants and slot attendants Staff development activities like training and organization of work Provide guidance on day-to-day tasks and activities of staff Handle constructive criticism, praise and performance evaluations for staff Communicate operational information to ensure that staff is well informed about procedures Other duties as assigned Schedule: The schedule for this position is classified as full-time Salary: Averaging over $16 an hour with tips ( tips are not guaranteed) - plus attendance incentive. This position is paid hourly and will earn additional compensation from tips. This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI64a4b1-
May 14, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI64a4b1-
Sumantlal & Sons Corporation
Medicine Hat, Alberta (AB)
1321 Trans Canada Way SE Medicine Hat, AB T1B 1J1 Salary 18.95 hourly / 35 to 44 hours per Week Terms of employment Permanent employment Full time Day, Evening, Flexible Hours, Morning, On Call, Overtime, Shift, Weekend Start date Starts as soon as possible Vacancies 2 vacancies Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Work setting Restaurant Responsibilities Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate and order ingredients and supplies Hire food service staff Ensure food service and quality control Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Establish work schedules Supervision 5-10 people Work conditions and physical capabilities Fast-paced environment Tight deadlines Combination of sitting, standing, walking Standing for extended periods Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Initiative Dependability
May 14, 2024
1321 Trans Canada Way SE Medicine Hat, AB T1B 1J1 Salary 18.95 hourly / 35 to 44 hours per Week Terms of employment Permanent employment Full time Day, Evening, Flexible Hours, Morning, On Call, Overtime, Shift, Weekend Start date Starts as soon as possible Vacancies 2 vacancies Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Work setting Restaurant Responsibilities Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate and order ingredients and supplies Hire food service staff Ensure food service and quality control Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Establish work schedules Supervision 5-10 people Work conditions and physical capabilities Fast-paced environment Tight deadlines Combination of sitting, standing, walking Standing for extended periods Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Initiative Dependability