Server

Employer: Turner Enterprises, Inc.
Supervisory Position:  No
Job Title: Server
Uses Time & Attendance: Yes
Location:  Truth or Consequences, New Mexico
Division:  Sierra Grande Lodge & Spa
FLSA Status:  Non-Exempt
Pay Type: Hourly
Position Type: Part Time / Non-Benefits Eligible
Housing Provided: No

TED TURNER RESERVES SUMMARY
Ted Turner Reserves’ (TTR) experiences and journeys are individually crafted and tailored to their specific North American locales: Turner’s Ladder, Armendaris and Vermejo and Sierra Grande Retreat in New Mexico.   These unique adventures are intended to deliver insightful and exhilarating experiences across 1.1 million acres of private ranchlands, while also providing extraordinary guest service.   Ted Turner Reserves is committed to making a difference by inspiring individual action to preserve the integrity of our earth and the creatures that inhabit it.

LOCATION SUMMARY
Located in the heart of downtown Truth or Consequences, New Mexico, Sierra Grande Lodge and Spa was built in 1929 and provides guests with a relaxing Southwestern escape. With exquisite amenities, dining and delightful accommodations, the Lodge is infused with rustic charm and unique Southwestern décor throughout the rooms and property. Sierra Grande rests upon natural, geothermal hot springs. The healing waters, which rise to temperatures up to 107° F, provide pure geothermal water, rich in beneficial minerals, to our spa’s multiple private indoor and outdoor pools. Our spa offers holistic spa treatments designed to melt away stress and tension. Sierra Grande Lodge and Spa also serves as the launching point for Ted Turner Expeditions’ Day tours, an exclusive ecotourism guide service on owner Ted Turner’s nearby Ladder and Armendaris Ranches—a combined half million acres of ecologically diverse ranchlands surrounding Truth or Consequences. Sierra Grande Lodge and Spa offers New Mexico travel at its finest.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The Server is an essential member of our Front-of-House team.  The ideal candidate will be responsible for welcoming our guests and providing food and beverage service in a courteous, professional, and timely manner.  

As a Server, the job responsibilities include, but are not limited to the following:

• Greet all guests and welcome them with a warm smile in a timely manner.
• Accurately describe each menu item in full detail.
• Assist guests with orders and make suggestions and recommended pairings.
• Carry out full-service restaurant fluidity ( i.e., “sense of urgency”) on the floor.
• Maintain a presence on the floor and attend to guests needs to ensure top level service and experience for guests.
• Communicate effectively and clearly with management during service.
• Follow all cleanliness and sanitation procedures including frequent handwashing.
• Complete all opening and closing side-work as directed.
• Attend and participate in advancement of food and beverage education outside of regular service.
• Practice alcohol awareness and exercise good judgement when serving guests alcohol to comply with the state laws of New Mexico.
• All other duties as assigned.

SUPERVISORY RESPONSIBILITIES
This job does not have supervisory responsibilities.

COMPETENCIES AND CHARACTERISTICS
To perform the job successfully, an individual should demonstrate the following competencies:

• Shows care and compassion for team members both in and out of department.
• Puts needs of coworkers above their own.
• Speaks about others in and out of department in a positive light.
• Self-directed, energetic, and motivated with multi-tasking capabilities.
• Must be creative and willing to work with existing core resort philosophy and style.
• Demonstrates positive employee image and effective guest and coworker relations by exhibiting attention to detail, congeniality, integrity, and sound judgement.
• Must demonstrate clean work habits.
• Conducts themselves in a professional manner at all times in and out of the work setting.
• Must be available to work weekends and holidays.  

LANGUAGE SKILLS
The candidate must possess excellent communication skills and must be fluent in English, both written and verbal.  Bi-lingual in Spanish is helpful, but not required.

EDUCATION AND/OR EXPERIENCE
This is an entry level position.  Experience working in a luxury hotel/resort setting is highly preferred. 

CERTIFICATES / LICENSES
If position requires operation of a vehicle, candidate must possess a valid Driver’s License or be able to obtain one within 30 days of employment. The candidate’s driving record must meet the standards and requirements of the Company and the Company's insurance carrier.

OTHER QUALIFICATIONS

• The employee must adhere to Company policies and procedures which are included in the Turner Enterprises, Inc. Employee Handbook.
• The employee must present documentation establishing both identity and employment authorization within three days of hire, pursuant to federal law.  
• The candidate will be subject to undergo pre-employment drug test and background check, (after offer is given but before applicant has commenced work).  Random drug tests are given throughout the year.
• The Company operates as a drug free/smoke free workplace.  
• The employee must sign a confidentiality agreement.  

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl and talk or hear. Additionally, the employee is regularly required to lift, shake, pour, carry, and push. The employee is regularly required to lift and/or carry trays and other items weighing up to 50 pounds and must wear slip resistance shoes or boots.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to work long hours and may be exposed to wet and/or humid conditions. The employee may also be exposed to moving mechanical parts and toxic or caustic chemicals.

*In accordance with applicable law, the Company will reasonably accommodate any disabled individual who requests an accommodation that will allow him/her to perform the essential job duties or functions of his/her position. Accommodation inquires must be made to the Company’s Human Resources Department for consideration.”

Turner Enterprises, Inc. is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.

For more information, and to apply online, visit www.tedturner.com.