Assistant General Manager - Bob's Steak & Chop House

  • Omni Hotels & Resorts
  • Nashville, Tennessee
  • Nov 19, 2022
Full time

Job Description

Overview:

Nashville Hotel

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

Job Description:

Since the opening of the first Bob's Steak & Chop House in Dallas, Texas, in 1993, the name "Bob's" has been synonymous with a great steakhouse experience. Building on the reputation we earned at our original Dallas location, Bob's has opened restaurants nationwide that offer the best cuts of meat available. Bob's Steak & Chop House offers competitive rates, growth opportunities, health insurance and is open for dinner only and closed on Sundays and closed most major holidays.

Omni Nashville Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you'll love working with the Omni Nashville Hotel - apply today!

To ensure the highest level of Food and Beverage service within the outlet. Ensure proper training and supervision of all restaurant staff. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage/Bob's Steak & Chop House standards and company policies and procedures.

Responsibilities:
Responsible for assigned shift, assisting in overall management.
Responsible for supervising, evaluating, organizing, recruitment, training, and directing the activities of the Bob's Steak & Chop House staff
Complete environmental checklist for dining room (Ensure music levels and lighting at proper levels.)
Spot check liquor pars, and assist in maintaining qualities of product.
Check bar controls, shot glass use, red lining, and bottles totally empty daily.
Must be familiar with and adhere to all liquor liability laws.
Order daily supplies.
Monitor each guest experience and handle guest comments and complaints and ensure guest satisfaction.
Stay on the floor during peak hours.
Communicate with guests and receive feedback.
Examine food preparation and beverage presentation.
Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
Prepare maintenance request and follow-up.
Monitor food and liquor requisitions and food waste.
Must know emergency procedures and work to prevent accidents.
Be well versed in all activities of outlets and hotel and communicate to staff.
Maintain a clean physical appearance ensuring that the bar is always set to specification hotel and health standards.
Maintain and control environment in comfortable atmosphere adhering to environmental checklist.
Improve profit and budget by implementing promotions, table tents, special events, etc.
Thorough knowledge of cashiering responsibilities.
Qualifications:
2-years restaurant management experience.
Upscale steak house management experience is strongly preferred however other fine dining and/or hotel food & beverage leadership experience will be considered.
Candidate must have proven leadership skills and must be able to train, develop, and motivate staff.
Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests.
Ability to train a staff to produce high volumes of work while maintaining quality per Omni and Bob's standards.
Ability to set priorities for the Bob's team and provide feedback to others that enhances performance.
Prior experience managing schedules, payroll, service recovery and associate relations matters required.
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone.
Ability to multi-task and work in fast paced environment.
Must be proficient with computers.
Ability to work well under pressure, managing a high volume of orders and guest requests.
Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
Possess an unexpired or have the ability to obtain a State of Tennessee Alcoholic Beverage Commission server permit.
Must be able to work a variety of shifts, including weekends and holidays.
Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
Stand or walk for an extended period or for an entire work shift.
Requires repetitive motion. May work both indoors and outdoors.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .