HRI Hospitality
334 O'Keefe Ave, New Orleans, LA, USA
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
Apr 30, 2024
Full time
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
HRI Hospitality
104 Market St, Shreveport, LA, USA
The Hilton Shreveport is hiring an Assistant Chief Engineer because their engineering team is growing!
We offer many benefits for full-time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays, and more.
JOB DESCRIPTION
Job Title: Assistant Chief Engineer (Working Engineer)
Job Type: Full-Time
Department: Engineering/Maintenance
Supervision Exercised: Engineers
Supervision Received : Chief Engineer
Availability: Evening Shifts, Weekends
JOB SUMMARY
The Assistant Chief Engineer is responsible for direct supervision of all engineering and maintenance personnel, as well as assisting in maintaining the general condition of the property, concerning all aspects of electrical, plumbing, mechanical, and painting work, and even repairing mechanical equipment. Assigns and assists in completing work orders from all departments on a timely basis. Assigns, supervises, and assists in preventive maintenance for all building equipment and guest rooms. May be involved in the coordination of renovation projects and development of emergency programs.
JOB DUTIES
Working Knowledge of:
Air Conditioning and Heating
Boiler Systems
Plumbing Codes
Electrical Codes
National/Local Fire Codes/Mechanical Codes
Swimming Pool Maintenance
Blueprints and Plumbing Schematics
Power and hand tools, meters, etc., as they relate to the technical trades.
Review, prioritize, and issue daily assignments to Engineering and Maintenance staff.
Order and organize tools and equipment to perform daily assignments.
Maintain timeliness and work schedule following a preventive maintenance program.
Check work orders and night reports for any problems and resolve them in a timely manner.
Schedule work in advance with repairs and maintenance in guest rooms.
Coordinating with Housekeeping and Front Office.
Oversee electrical repairs and installation.
Oversee and perform plumbing repairs.
Oversee and perform preventive maintenance on equipment.
Oversee and perform any maintenance in guest rooms and public areas.
Assist the engineers and maintenance personnel in all phases of repair work.
Adjust work schedule to cover vacations, personal leave, and holidays when necessary.
Maintain proper supply and tool inventory so employees can accomplish their assignments efficiently.
Ensure the security of any assigned keys.
Assist outside contractors when needed.
Assist in developing, implementing, and directing all emergency programs.
Ensure monthly safety inspections take place and employees are trained accordingly.
Assign and verify completion with all Engineers of all repairs, replacement, and renovation projects to offices and employee work areas.
Routinely inspects units and common areas to ensure they are in compliance with QA and safety standards.
Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
Ensures all assets of the department, equipment, supplies, and storage are accurately locked and secured.
Assume responsibility of engineer on duty when necessary
Help in the recommendation of energy-saving ideas.
Follow, and enforce all O.S.H.A. and safety guidelines.
Performs other related activities as the need arises.
MINIMUM REQUIREMENTS
At least 3 years of related experience, with at least 2 of those years in a lead position or equivalent in the maintenance field
Advanced knowledge of building management/engineering
Thorough knowledge and understanding of general repairs and maintenance
Must possess very good interpersonal and communication skills, both verbal and written; will be interfacing with a high percentage of guests as well as other staff members
Committed to delivering a high level of customer service & positive attitude
Flexibility to respond to a range of different work situations & people
Ability to work under pressure & independently
The ability to listen, learn, be helpful in all situations, and make the soundest decisions toward the resolution of a potential problem
Flexibility with work schedule & reliability required
Must be flexible to work all shifts, and may be required to work overtime on occasion when the department is short of staff.
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid/CPR
Vocational training in engineering or similar field
Solid understanding of O.S.H.A.and building engineering
Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled.
Apr 10, 2024
Full time
The Hilton Shreveport is hiring an Assistant Chief Engineer because their engineering team is growing!
We offer many benefits for full-time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays, and more.
JOB DESCRIPTION
Job Title: Assistant Chief Engineer (Working Engineer)
Job Type: Full-Time
Department: Engineering/Maintenance
Supervision Exercised: Engineers
Supervision Received : Chief Engineer
Availability: Evening Shifts, Weekends
JOB SUMMARY
The Assistant Chief Engineer is responsible for direct supervision of all engineering and maintenance personnel, as well as assisting in maintaining the general condition of the property, concerning all aspects of electrical, plumbing, mechanical, and painting work, and even repairing mechanical equipment. Assigns and assists in completing work orders from all departments on a timely basis. Assigns, supervises, and assists in preventive maintenance for all building equipment and guest rooms. May be involved in the coordination of renovation projects and development of emergency programs.
JOB DUTIES
Working Knowledge of:
Air Conditioning and Heating
Boiler Systems
Plumbing Codes
Electrical Codes
National/Local Fire Codes/Mechanical Codes
Swimming Pool Maintenance
Blueprints and Plumbing Schematics
Power and hand tools, meters, etc., as they relate to the technical trades.
Review, prioritize, and issue daily assignments to Engineering and Maintenance staff.
Order and organize tools and equipment to perform daily assignments.
Maintain timeliness and work schedule following a preventive maintenance program.
Check work orders and night reports for any problems and resolve them in a timely manner.
Schedule work in advance with repairs and maintenance in guest rooms.
Coordinating with Housekeeping and Front Office.
Oversee electrical repairs and installation.
Oversee and perform plumbing repairs.
Oversee and perform preventive maintenance on equipment.
Oversee and perform any maintenance in guest rooms and public areas.
Assist the engineers and maintenance personnel in all phases of repair work.
Adjust work schedule to cover vacations, personal leave, and holidays when necessary.
Maintain proper supply and tool inventory so employees can accomplish their assignments efficiently.
Ensure the security of any assigned keys.
Assist outside contractors when needed.
Assist in developing, implementing, and directing all emergency programs.
Ensure monthly safety inspections take place and employees are trained accordingly.
Assign and verify completion with all Engineers of all repairs, replacement, and renovation projects to offices and employee work areas.
Routinely inspects units and common areas to ensure they are in compliance with QA and safety standards.
Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
Ensures all assets of the department, equipment, supplies, and storage are accurately locked and secured.
Assume responsibility of engineer on duty when necessary
Help in the recommendation of energy-saving ideas.
Follow, and enforce all O.S.H.A. and safety guidelines.
Performs other related activities as the need arises.
MINIMUM REQUIREMENTS
At least 3 years of related experience, with at least 2 of those years in a lead position or equivalent in the maintenance field
Advanced knowledge of building management/engineering
Thorough knowledge and understanding of general repairs and maintenance
Must possess very good interpersonal and communication skills, both verbal and written; will be interfacing with a high percentage of guests as well as other staff members
Committed to delivering a high level of customer service & positive attitude
Flexibility to respond to a range of different work situations & people
Ability to work under pressure & independently
The ability to listen, learn, be helpful in all situations, and make the soundest decisions toward the resolution of a potential problem
Flexibility with work schedule & reliability required
Must be flexible to work all shifts, and may be required to work overtime on occasion when the department is short of staff.
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid/CPR
Vocational training in engineering or similar field
Solid understanding of O.S.H.A.and building engineering
Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled.
MIXOLOGIST/BARTENDER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY We are seeking a talented and passionate Mixologist to join our team. As a Mixologist, you will be responsible for crafting exquisite cocktails and delivering exceptional beverage experiences for our guests. You will work in our hotel bar, creating unique and innovative drink recipes, engaging with patrons, and ensuring a memorable and enjoyable drinking experience. ESSENTIAL JOB RESPONSIBILITIES: Craft and present an extensive selection of high-quality cocktails, ensuring consistency and adherence to hotel standards. Develop innovative and signature cocktail recipes that showcase creativity. Maintain a deep understanding of beverage trends, ingredients, and techniques, continuously improving the beverage offerings. Provide attentive and friendly service to guests, engaging in conversations, and offering recommendations based on their preferences. Ensure the bar area is well-stocked with premium spirits, mixers, garnishes, and other necessary supplies. Maintain cleanliness and organization of the bar area, including bar tools, glassware, and equipment. Collaborate with the kitchen team to create cocktail pairings that complement the hotel's food menu. Adhere to all safety and sanitation guidelines, ensuring the responsible service of alcohol to guests. Upsell and promote special beverages and seasonal cocktails to maximize revenue and enhance the guest experience. Participate in staff training programs to educate colleagues about mixology, cocktail preparation, and beverage service. Contribute to the development of promotional activities and events to attract more patrons to the hotel bar. REQUIRED QUALIFICATIONS: Minimum 2 years experience as a Mixologist or Bartender in an upscale hotel, fine dining restaurant, or high-end cocktail bar. In-depth knowledge of spirits, wines, liqueurs, and various cocktail-making techniques. A creative and passionate approach to mixology, demonstrated through the development of unique and innovative cocktail recipes. Strong multitasking abilities, maintaining efficiency in a fast-paced environment while delivering excellent service. Ability to work flexible hours, including evenings, weekends, and holidays, as per the demands of the business. Certification in responsible alcohol service and knowledge of local liquor regulations. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 18 Hourly Wage PId28423eaa1-
May 02, 2024
Full time
MIXOLOGIST/BARTENDER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY We are seeking a talented and passionate Mixologist to join our team. As a Mixologist, you will be responsible for crafting exquisite cocktails and delivering exceptional beverage experiences for our guests. You will work in our hotel bar, creating unique and innovative drink recipes, engaging with patrons, and ensuring a memorable and enjoyable drinking experience. ESSENTIAL JOB RESPONSIBILITIES: Craft and present an extensive selection of high-quality cocktails, ensuring consistency and adherence to hotel standards. Develop innovative and signature cocktail recipes that showcase creativity. Maintain a deep understanding of beverage trends, ingredients, and techniques, continuously improving the beverage offerings. Provide attentive and friendly service to guests, engaging in conversations, and offering recommendations based on their preferences. Ensure the bar area is well-stocked with premium spirits, mixers, garnishes, and other necessary supplies. Maintain cleanliness and organization of the bar area, including bar tools, glassware, and equipment. Collaborate with the kitchen team to create cocktail pairings that complement the hotel's food menu. Adhere to all safety and sanitation guidelines, ensuring the responsible service of alcohol to guests. Upsell and promote special beverages and seasonal cocktails to maximize revenue and enhance the guest experience. Participate in staff training programs to educate colleagues about mixology, cocktail preparation, and beverage service. Contribute to the development of promotional activities and events to attract more patrons to the hotel bar. REQUIRED QUALIFICATIONS: Minimum 2 years experience as a Mixologist or Bartender in an upscale hotel, fine dining restaurant, or high-end cocktail bar. In-depth knowledge of spirits, wines, liqueurs, and various cocktail-making techniques. A creative and passionate approach to mixology, demonstrated through the development of unique and innovative cocktail recipes. Strong multitasking abilities, maintaining efficiency in a fast-paced environment while delivering excellent service. Ability to work flexible hours, including evenings, weekends, and holidays, as per the demands of the business. Certification in responsible alcohol service and knowledge of local liquor regulations. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 18 Hourly Wage PId28423eaa1-
Description: Want to be a part of the Chick? Looking for a restaurant career like no other you have ever experienced? One in which life balance is a part of our culture. Yep, we are closed on Sundays, and have no early morning late night hours of operations. Looking for a great opportunity to be in on a ground floor opportunity with one of the fastest growing regional chains in the Quick Casual Restaurant segment? If you are an expert in developing teams to deliver a superb experience for your guest. Then you need to quickly act on this once in a life time opportunity to lead and develop a team for Chicken Salad Chick. Requirements: Direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation. Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location. Three years of proven restaurant Restaraunt Manager Experience Serve as a Brand Ambassador for Chicken Salad Chick. Understand & adhere/comply to all policies, procedures, standards, specifications, guidelines and training programs. Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. Ensure that all products are consistently prepared and served according to CSC standards. Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures. Make employment and termination decisions. Operationally fill in as needed to ensure guest service standards and efficient operations. Continually strive to develop staff in all areas of managerial and professional development. Prepare all required paperwork, forms and reports in an organized and timely manner. Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. Oversee and ensure that employee performance appraisals are completed on a timely basis. Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to each and every guest. Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures. Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and Guests. Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns, in accordance with the Brand Standards. Always adhere to Brand Standards for uniform appearance and personal grooming. If all of this sounds like the opportunity you are looking for we offer compensation commensurate with experience along with a benefits and bonus program. Don't wait this opportunity is not going to be around long! We look forward to hearing from you. PI305225bc06bd-1498
May 02, 2024
Full time
Description: Want to be a part of the Chick? Looking for a restaurant career like no other you have ever experienced? One in which life balance is a part of our culture. Yep, we are closed on Sundays, and have no early morning late night hours of operations. Looking for a great opportunity to be in on a ground floor opportunity with one of the fastest growing regional chains in the Quick Casual Restaurant segment? If you are an expert in developing teams to deliver a superb experience for your guest. Then you need to quickly act on this once in a life time opportunity to lead and develop a team for Chicken Salad Chick. Requirements: Direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation. Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location. Three years of proven restaurant Restaraunt Manager Experience Serve as a Brand Ambassador for Chicken Salad Chick. Understand & adhere/comply to all policies, procedures, standards, specifications, guidelines and training programs. Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. Ensure that all products are consistently prepared and served according to CSC standards. Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures. Make employment and termination decisions. Operationally fill in as needed to ensure guest service standards and efficient operations. Continually strive to develop staff in all areas of managerial and professional development. Prepare all required paperwork, forms and reports in an organized and timely manner. Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. Oversee and ensure that employee performance appraisals are completed on a timely basis. Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to each and every guest. Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures. Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and Guests. Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns, in accordance with the Brand Standards. Always adhere to Brand Standards for uniform appearance and personal grooming. If all of this sounds like the opportunity you are looking for we offer compensation commensurate with experience along with a benefits and bonus program. Don't wait this opportunity is not going to be around long! We look forward to hearing from you. PI305225bc06bd-1498
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Ensures compliance with and completion of all daily operational procedures by the Banquet Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists in developing accurate and aggressive short- and long-range financial objectives for the Banquet Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Assistant Banquet Manager assists in the management of all aspects of the department and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years of experience in banquet operations; prior supervisory experience preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 02, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Ensures compliance with and completion of all daily operational procedures by the Banquet Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists in developing accurate and aggressive short- and long-range financial objectives for the Banquet Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Assistant Banquet Manager assists in the management of all aspects of the department and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years of experience in banquet operations; prior supervisory experience preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Enriched Senior Living, management is seeking motivated individuals to join our food service team. We believe that our kitchen is the cornerstone of our community and want to invest in you by offering opportunities to build your education. We offer certification assistance in addition to a competitive compensation package. Come join us today! Duties and Responsibilities: Prepare meals as directed by the Menu Plan. Implement all special diets and restrictions . Work closely with the Activities Director to coordinate celebrations, community events and theme nights. Responsive to residents and their families. Dedication to understanding issues in dementia that will allow for a model dining program. Exemplify "person-directed" care and the mission statement, its residents and families. Menus are to be posted for one month in advance on a form with a licensed dietician's signature. Changes to that menu can be made but the changes must be equally nutritious. An accurate history of what was served must be archived and available. An alternative meal must be planned and posted daily The kitchen is to be sanitary in accordance with State Guidelines Must keep at least seven day supply of food at all times in case of emergency Food storage areas are to be neat, clean and orderly Meet and qualify the State Rules and Regulations for food service employees Must have taken and passed a food sanitation course acceptable to the State Department of Health. Schedule: Day shift Holidays Weekend availability Education, Experience, and Licensing Requirements: High School Diploma or GED Texas Food Handler Certification Minimum 1 year professional kitchen experience Must have reliable transportation Must be over 18 years old Must be able to complete infection control training and have no communicable diseases Must be able to pass criminal background check/drug test Benefits: Health, dental, and vision insurance Paid time off On shift meals Additional voluntary benefits Holiday pay Physical ability to lift up to 50 lbs. Position reports to Dietary Services Manager and Facility Administrator. Compensation details: 15-16 Hourly Wage PIfd8ed81aec3d-4130
May 02, 2024
Full time
Enriched Senior Living, management is seeking motivated individuals to join our food service team. We believe that our kitchen is the cornerstone of our community and want to invest in you by offering opportunities to build your education. We offer certification assistance in addition to a competitive compensation package. Come join us today! Duties and Responsibilities: Prepare meals as directed by the Menu Plan. Implement all special diets and restrictions . Work closely with the Activities Director to coordinate celebrations, community events and theme nights. Responsive to residents and their families. Dedication to understanding issues in dementia that will allow for a model dining program. Exemplify "person-directed" care and the mission statement, its residents and families. Menus are to be posted for one month in advance on a form with a licensed dietician's signature. Changes to that menu can be made but the changes must be equally nutritious. An accurate history of what was served must be archived and available. An alternative meal must be planned and posted daily The kitchen is to be sanitary in accordance with State Guidelines Must keep at least seven day supply of food at all times in case of emergency Food storage areas are to be neat, clean and orderly Meet and qualify the State Rules and Regulations for food service employees Must have taken and passed a food sanitation course acceptable to the State Department of Health. Schedule: Day shift Holidays Weekend availability Education, Experience, and Licensing Requirements: High School Diploma or GED Texas Food Handler Certification Minimum 1 year professional kitchen experience Must have reliable transportation Must be over 18 years old Must be able to complete infection control training and have no communicable diseases Must be able to pass criminal background check/drug test Benefits: Health, dental, and vision insurance Paid time off On shift meals Additional voluntary benefits Holiday pay Physical ability to lift up to 50 lbs. Position reports to Dietary Services Manager and Facility Administrator. Compensation details: 15-16 Hourly Wage PIfd8ed81aec3d-4130
Canon Solutions America, Inc.
Wilmington, Delaware
Hospitality and Office Services Rep US-DE-Wilmington Job ID: 31113 Type: Full-Time # of Openings: 1 Category: Customer Service/Support DE - Wilmington-Pot,And&Cor-MS About the Role Are you someone who has a passion for hospitality and delivering exemplary service, ensuring total customer satisfaction? Then the role of Hospitality and Office Services Representative maybe for you! This position is responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Maintains two office kitchen areas, including making coffee, stocking inventory, and keeping the area presentable daily. - Promptly completes multiple daily and recurring food and beverage setups and conference room setups. - Supports the coordination and setup of special events, including coordinating supplies, spaces and activities, with other vendors and with other employees as needed. - Coordinates calendar of events to ensure on-time, accurate completion of all hospitality requests, identifying scheduling and resource needs. - Completes inventory and coordinates hospitality supply orders to meet event and meeting demands - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Additional Responsibilities: - In addition to Hospitality, this role will be cross-trained in Print Production, Scanning, and Mail/Package Handling, with occasional duties that may include: - Responsible for prompt and accurate reproduction of all print requests. - Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. - Performs daily convenience care functions as needed. - Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). - Researches and routes unidentified and generic mail. - Receives, logs, delivers and tracks all activity for reporting purposes. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI47c6244ba6-
May 02, 2024
Full time
Hospitality and Office Services Rep US-DE-Wilmington Job ID: 31113 Type: Full-Time # of Openings: 1 Category: Customer Service/Support DE - Wilmington-Pot,And&Cor-MS About the Role Are you someone who has a passion for hospitality and delivering exemplary service, ensuring total customer satisfaction? Then the role of Hospitality and Office Services Representative maybe for you! This position is responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Maintains two office kitchen areas, including making coffee, stocking inventory, and keeping the area presentable daily. - Promptly completes multiple daily and recurring food and beverage setups and conference room setups. - Supports the coordination and setup of special events, including coordinating supplies, spaces and activities, with other vendors and with other employees as needed. - Coordinates calendar of events to ensure on-time, accurate completion of all hospitality requests, identifying scheduling and resource needs. - Completes inventory and coordinates hospitality supply orders to meet event and meeting demands - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Additional Responsibilities: - In addition to Hospitality, this role will be cross-trained in Print Production, Scanning, and Mail/Package Handling, with occasional duties that may include: - Responsible for prompt and accurate reproduction of all print requests. - Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. - Performs daily convenience care functions as needed. - Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). - Researches and routes unidentified and generic mail. - Receives, logs, delivers and tracks all activity for reporting purposes. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI47c6244ba6-
Description: The Lafayette is seeking a Lead Server to join their team! The Lead Server reports directly to the Food and Beverage Director. PURPOSE The Lead Server is responsible for providing dining and table services to residents and guests in the community's dining rooms and designated areas in accordance with Phoenix Senior Living standards. Responsible for proper dining set-up, providing meal and dining services and cleaning of the dining rooms. Responsible for handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service. The Lead server will also take on additional responsibilities everything is running properly in the dining hall. PRINCIPLE DUTIES AND RESPONSIBILITIES General Dining Service Duties Has knowledge of daily and Always Available Menu items and can provide general description to the residents and guest Assist residents with menu selections and responds to pertinent questions about menu items Responsible for taking meal and beverage orders and serving requested items according to established guidelines Responds to the dining needs of the residents and guest while maintaining Phoenix hospitality and service standards Attends pre-meal briefing to gain knowledge of the meal and meal support activities Follow local, state and federal policies regarding food handling Maintains standards of cleanliness, hygiene and health standards Janitorial Duties Follows all daily and weekly cleaning schedules Maintains appropriate communication with the Food and Beverage Director Compliance/Safety Partners with department directors to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adheres to safety rules and regulations Practice safe food handling according to Phoenix policy to prevent an outbreak of food borne illness in compliance with universal precautions Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, SDS (safety Data Sheets) and Lockout Tagout procedures Assist in dining room and surrounding areas for proper dining room flow, organization and supplies placement Requirements: EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION Education: High School Diploma/ GED required Previous experience in dining hospitality and / or full service senior living preferred SKILLS AND ABILITIES Understanding of infection control procedures Demonstrate the ability to Multi task and Manage Stress Competent in time management / organizational skills Understands and embraces the assisted living philosophy Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times Possess written and verbal skills for effective communication Demonstrates good judgment, problem solving and decision making skills PI4ecd0fc8e6-
May 02, 2024
Full time
Description: The Lafayette is seeking a Lead Server to join their team! The Lead Server reports directly to the Food and Beverage Director. PURPOSE The Lead Server is responsible for providing dining and table services to residents and guests in the community's dining rooms and designated areas in accordance with Phoenix Senior Living standards. Responsible for proper dining set-up, providing meal and dining services and cleaning of the dining rooms. Responsible for handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service. The Lead server will also take on additional responsibilities everything is running properly in the dining hall. PRINCIPLE DUTIES AND RESPONSIBILITIES General Dining Service Duties Has knowledge of daily and Always Available Menu items and can provide general description to the residents and guest Assist residents with menu selections and responds to pertinent questions about menu items Responsible for taking meal and beverage orders and serving requested items according to established guidelines Responds to the dining needs of the residents and guest while maintaining Phoenix hospitality and service standards Attends pre-meal briefing to gain knowledge of the meal and meal support activities Follow local, state and federal policies regarding food handling Maintains standards of cleanliness, hygiene and health standards Janitorial Duties Follows all daily and weekly cleaning schedules Maintains appropriate communication with the Food and Beverage Director Compliance/Safety Partners with department directors to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adheres to safety rules and regulations Practice safe food handling according to Phoenix policy to prevent an outbreak of food borne illness in compliance with universal precautions Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, SDS (safety Data Sheets) and Lockout Tagout procedures Assist in dining room and surrounding areas for proper dining room flow, organization and supplies placement Requirements: EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION Education: High School Diploma/ GED required Previous experience in dining hospitality and / or full service senior living preferred SKILLS AND ABILITIES Understanding of infection control procedures Demonstrate the ability to Multi task and Manage Stress Competent in time management / organizational skills Understands and embraces the assisted living philosophy Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times Possess written and verbal skills for effective communication Demonstrates good judgment, problem solving and decision making skills PI4ecd0fc8e6-
MIXOLOGIST/BARTENDER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY We are seeking a talented and passionate Mixologist to join our team. As a Mixologist, you will be responsible for crafting exquisite cocktails and delivering exceptional beverage experiences for our guests. You will work in our hotel bar, creating unique and innovative drink recipes, engaging with patrons, and ensuring a memorable and enjoyable drinking experience. ESSENTIAL JOB RESPONSIBILITIES: Craft and present an extensive selection of high-quality cocktails, ensuring consistency and adherence to hotel standards. Develop innovative and signature cocktail recipes that showcase creativity. Maintain a deep understanding of beverage trends, ingredients, and techniques, continuously improving the beverage offerings. Provide attentive and friendly service to guests, engaging in conversations, and offering recommendations based on their preferences. Ensure the bar area is well-stocked with premium spirits, mixers, garnishes, and other necessary supplies. Maintain cleanliness and organization of the bar area, including bar tools, glassware, and equipment. Collaborate with the kitchen team to create cocktail pairings that complement the hotel's food menu. Adhere to all safety and sanitation guidelines, ensuring the responsible service of alcohol to guests. Upsell and promote special beverages and seasonal cocktails to maximize revenue and enhance the guest experience. Participate in staff training programs to educate colleagues about mixology, cocktail preparation, and beverage service. Contribute to the development of promotional activities and events to attract more patrons to the hotel bar. REQUIRED QUALIFICATIONS: Minimum 2 years experience as a Mixologist or Bartender in an upscale hotel, fine dining restaurant, or high-end cocktail bar. In-depth knowledge of spirits, wines, liqueurs, and various cocktail-making techniques. A creative and passionate approach to mixology, demonstrated through the development of unique and innovative cocktail recipes. Strong multitasking abilities, maintaining efficiency in a fast-paced environment while delivering excellent service. Ability to work flexible hours, including evenings, weekends, and holidays, as per the demands of the business. Certification in responsible alcohol service and knowledge of local liquor regulations. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 18 Hourly Wage PI0a0f55c1eeca-3686
May 02, 2024
Full time
MIXOLOGIST/BARTENDER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY We are seeking a talented and passionate Mixologist to join our team. As a Mixologist, you will be responsible for crafting exquisite cocktails and delivering exceptional beverage experiences for our guests. You will work in our hotel bar, creating unique and innovative drink recipes, engaging with patrons, and ensuring a memorable and enjoyable drinking experience. ESSENTIAL JOB RESPONSIBILITIES: Craft and present an extensive selection of high-quality cocktails, ensuring consistency and adherence to hotel standards. Develop innovative and signature cocktail recipes that showcase creativity. Maintain a deep understanding of beverage trends, ingredients, and techniques, continuously improving the beverage offerings. Provide attentive and friendly service to guests, engaging in conversations, and offering recommendations based on their preferences. Ensure the bar area is well-stocked with premium spirits, mixers, garnishes, and other necessary supplies. Maintain cleanliness and organization of the bar area, including bar tools, glassware, and equipment. Collaborate with the kitchen team to create cocktail pairings that complement the hotel's food menu. Adhere to all safety and sanitation guidelines, ensuring the responsible service of alcohol to guests. Upsell and promote special beverages and seasonal cocktails to maximize revenue and enhance the guest experience. Participate in staff training programs to educate colleagues about mixology, cocktail preparation, and beverage service. Contribute to the development of promotional activities and events to attract more patrons to the hotel bar. REQUIRED QUALIFICATIONS: Minimum 2 years experience as a Mixologist or Bartender in an upscale hotel, fine dining restaurant, or high-end cocktail bar. In-depth knowledge of spirits, wines, liqueurs, and various cocktail-making techniques. A creative and passionate approach to mixology, demonstrated through the development of unique and innovative cocktail recipes. Strong multitasking abilities, maintaining efficiency in a fast-paced environment while delivering excellent service. Ability to work flexible hours, including evenings, weekends, and holidays, as per the demands of the business. Certification in responsible alcohol service and knowledge of local liquor regulations. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 18 Hourly Wage PI0a0f55c1eeca-3686
Seminole Hard Rock Support Services
Fort Lauderdale, Florida
Job Description Job Description LABOR ANALYTICS MANAGER - CASINO Job Locations US-FL-Davie Location : Name Seminole Hard Rock Support Services Requisition ID 5 Job Category Accounting/Finance/Revenue Management Job Code Title MGR01 Overview Under the direction of the Director of Workforce, the individual will develop and maintain reports for a variety of areas across properties and analyze the data to ensure that the property is achieving maximum financial results. Monitors departmental organizational charts, FTE amounts and labor scheduling systems to maintain optimum productivity and progress. Responsibilities Essential duties include, but are not limited to: Analyze complex data, compensation, and turnover metrics to identify areas of concerns/trends and recommend solutions to management solutions Create and implement a labor scorecard to be utilized as a visual representation of key measures of human resource department achievements, productivity and other factors important to the organization. Factors measured include costs, hiring, turnover, training, Team Member Survey, GEM Scores performance management and alignment with property goals Coordinate the variance analysis of the weekly FTE report for SGA and SHRSS. Manage the preparation of productivity standards for all labor positions for use in FTE labor productivity analysis, including working with each respective department; assist in development of base drivers for labor standard for each labor position, policy and procedure for labor reporting is adhered to; coordinate the implementation of timekeeping, labor and scheduling systems with the property and IT Ability to create labor standards and reporting; monitor and review labor weekly to identify areas of savings and efficiency; etc. Assists with the coordination of the annual payroll budget process to include developing procedures and guidelines for division and department heads. Prepares and reviews performance and budgets of new and existing operations. Analyzes and develops policies, procedures and systems to ensure effective internal controls, optimum efficiencies and improvement of processes. Assist in the analysis, review and presentation to senior management of select financial results Conducts special projects as requested by senior management. Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards. Promotes positive public/team member relations at all times. Maintains a clean, safe, hazard-free work environment within area of responsibility. Develop department members knowledge and skills through education, training, coaching, corrective counseling, etc. Perform other duties as assigned. Qualifications Experience: Bachelors degree in Accounting/Finance and four (4) years of accounting/financial management experience in the casino industry or an equivalent amount of education and experience. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor. Must have extensive experience with computerized accounting systems, preferably Infinium. Must have an advanced/expert level proficiency in MS Excel and database softwares. Ability to lead and mentor a team. Excellent time management and organizational skills. Strong analytical skills. Must possess knowledge of hotel casino operations, and accounting and internal controls. Must possess ability to handle non-standard situations where independent judgement is required and limited guidelines exist. Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License. MBA preferred. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Work Environment: Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
May 02, 2024
Full time
Job Description Job Description LABOR ANALYTICS MANAGER - CASINO Job Locations US-FL-Davie Location : Name Seminole Hard Rock Support Services Requisition ID 5 Job Category Accounting/Finance/Revenue Management Job Code Title MGR01 Overview Under the direction of the Director of Workforce, the individual will develop and maintain reports for a variety of areas across properties and analyze the data to ensure that the property is achieving maximum financial results. Monitors departmental organizational charts, FTE amounts and labor scheduling systems to maintain optimum productivity and progress. Responsibilities Essential duties include, but are not limited to: Analyze complex data, compensation, and turnover metrics to identify areas of concerns/trends and recommend solutions to management solutions Create and implement a labor scorecard to be utilized as a visual representation of key measures of human resource department achievements, productivity and other factors important to the organization. Factors measured include costs, hiring, turnover, training, Team Member Survey, GEM Scores performance management and alignment with property goals Coordinate the variance analysis of the weekly FTE report for SGA and SHRSS. Manage the preparation of productivity standards for all labor positions for use in FTE labor productivity analysis, including working with each respective department; assist in development of base drivers for labor standard for each labor position, policy and procedure for labor reporting is adhered to; coordinate the implementation of timekeeping, labor and scheduling systems with the property and IT Ability to create labor standards and reporting; monitor and review labor weekly to identify areas of savings and efficiency; etc. Assists with the coordination of the annual payroll budget process to include developing procedures and guidelines for division and department heads. Prepares and reviews performance and budgets of new and existing operations. Analyzes and develops policies, procedures and systems to ensure effective internal controls, optimum efficiencies and improvement of processes. Assist in the analysis, review and presentation to senior management of select financial results Conducts special projects as requested by senior management. Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards. Promotes positive public/team member relations at all times. Maintains a clean, safe, hazard-free work environment within area of responsibility. Develop department members knowledge and skills through education, training, coaching, corrective counseling, etc. Perform other duties as assigned. Qualifications Experience: Bachelors degree in Accounting/Finance and four (4) years of accounting/financial management experience in the casino industry or an equivalent amount of education and experience. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor. Must have extensive experience with computerized accounting systems, preferably Infinium. Must have an advanced/expert level proficiency in MS Excel and database softwares. Ability to lead and mentor a team. Excellent time management and organizational skills. Strong analytical skills. Must possess knowledge of hotel casino operations, and accounting and internal controls. Must possess ability to handle non-standard situations where independent judgement is required and limited guidelines exist. Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License. MBA preferred. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Work Environment: Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
Job Description The Headlands Coastal Lodge & Spa Assistant General Manager is responsible for assisting the General Manager in the day-to-day operations of the lodge. The AGM will directly oversee the daily operations at Tidepools Spa & Wellness and the Adventure Center and will provide leadership and direct support for the Welcome Team at the direction of the General manager. This position will work to ensure that all guest experiences are flawless and fully in-line with our brand promise of Extraordinary Coastal Experiences. The AGM will work closely with the General Manager to achieve overall goals for the property and to receive direction, clear expectations, and goals within their areas of responsibility. Key Accountabilities: Lead the teams at Tidepools and Adventures to ensure that all team members are professional, kind, and ready to deliver a flawless experience to our guests. Be responsible for curating and delivering the highest level of service through well trained and managed team members. Be available at peak business times to ensure that guests are receiving the best experience possible. Be ready to follow up quickly on guest issues. Will reach out immediately and will work with teams to prevent future issues, when necessary. Work with all HL teams to ensure that the guest experience and our brand story is seamless throughout our property. Work with the GM to ideate and create new processes and programs that will continually add value to our brand. Always maintain a professional appearance and demeanor Collaborate with other departments and stakeholders to improve communication, create opportunities for our guests, and solve problems. Be responsible for overseeing the day-to-day operation of Tidepools Spa & Wellness and the Adventure Center. Be accountable for the financial success of the above businesses. Provide leadership and direct support for the Welcome team, who will be directly led by the Guest Relations manager. Work with the GM to understand vision and business goals for their departments and be responsible for achieving them. Monitor daily sales and performance information to ensure that all areas of our business are meeting goals. Will work with teams to correct course quickly if we are off from our goals. Work with and develop managers, leaders, and PICs within the businesses they are responsible for. Work with the GM to create and analyze budgets for the Headlands teams. Provide direction and assistance to all Headlands departments in the absence of the GM. Champion culture for the Headlands team, fostering an environment of accountability, learning, and fun! Ensure that we are hiring and retaining excellent people that are ready and able to deliver amazing experiences. Help ensure that all team members are trained on the Headlands brand and knowledgeable on the overall goal of the Headlands experience. Ensure each team member understands their unique role in delivering amazing experiences. Provide feedback, coaching and growth opportunities for team members. Help create a Headlands team that is united across all areas and works as one! We are ALL part of the same great Lodge and the same incredible experience we offer to our guests! Ensure that the Tidepools experience consistently meets the standards of our brand promise. Regularly collaborate with stakeholders to create, improve, and deliver a seamless guest experience. Optimize the treatment schedule to ensure the maximum number of available treatments for guests. Resolve all guest issues through the lens of our core values. Be knowledgeable and work to optimize all software and systems. Complete daily and monthly reporting and review to see trends and opportunities. Accurately complete and submit payroll and invoices to meet the set deadlines. Partner with Human Resources to meet all standards. Ensure all physical spaces, equipment and tools are maintained and meet the brand standards along with local, state and federal regulations. Be an expert in spa product lines and ensure that Tidepools is always offering the best products that meet our brand's standard. Plan and forecast the business needs to meet the seasonal guest demands. Manage ordering retail and backbar inventory to meet business demand and budget. Develop spa treatment offerings that highlight relevant partners, are on brand and change seasonally. Collaborate with the Director of Brand Engagement to develop and maintain the retail guest experience in Tidepools. Ensure all team members maintain all certifications and health and safety guidelines. Preferred Skills: High School Diploma or GED 1 to 2 years of experience in Salon, Spa, Hospitality or Retail Leadership Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint Spa Manager Certification High school diploma or equivalent Prior spa reservations experience preferred Prior hospitality experience preferred At least two years customer service experience required Must be a United States citizen or possess a valid work permit Ability to work a flexible schedule that may include evenings, weekends and holidays Must possess a current and valid OLCC servers permit and CPR card. 5 years previous hospitality experience with 2 years of management experience necessary. Ability to interpret and respond to financial results Excellent written and oral communication skills required. Knowledge and enthusiasm for Central Oregon outdoor and other activities strongly desired. Positive interpersonal skills required. Excellent computer and typing skills are required. Excel and Word proficiency desired. Excellent listening and comprehension skills required. Must be able to remain standing for long periods of the day. Ability to lift and carry items up to 25 lbs without assistance. Compensation details: 0 Yearly Salary PIf2bd4ae4d0fc-6600
May 02, 2024
Full time
Job Description The Headlands Coastal Lodge & Spa Assistant General Manager is responsible for assisting the General Manager in the day-to-day operations of the lodge. The AGM will directly oversee the daily operations at Tidepools Spa & Wellness and the Adventure Center and will provide leadership and direct support for the Welcome Team at the direction of the General manager. This position will work to ensure that all guest experiences are flawless and fully in-line with our brand promise of Extraordinary Coastal Experiences. The AGM will work closely with the General Manager to achieve overall goals for the property and to receive direction, clear expectations, and goals within their areas of responsibility. Key Accountabilities: Lead the teams at Tidepools and Adventures to ensure that all team members are professional, kind, and ready to deliver a flawless experience to our guests. Be responsible for curating and delivering the highest level of service through well trained and managed team members. Be available at peak business times to ensure that guests are receiving the best experience possible. Be ready to follow up quickly on guest issues. Will reach out immediately and will work with teams to prevent future issues, when necessary. Work with all HL teams to ensure that the guest experience and our brand story is seamless throughout our property. Work with the GM to ideate and create new processes and programs that will continually add value to our brand. Always maintain a professional appearance and demeanor Collaborate with other departments and stakeholders to improve communication, create opportunities for our guests, and solve problems. Be responsible for overseeing the day-to-day operation of Tidepools Spa & Wellness and the Adventure Center. Be accountable for the financial success of the above businesses. Provide leadership and direct support for the Welcome team, who will be directly led by the Guest Relations manager. Work with the GM to understand vision and business goals for their departments and be responsible for achieving them. Monitor daily sales and performance information to ensure that all areas of our business are meeting goals. Will work with teams to correct course quickly if we are off from our goals. Work with and develop managers, leaders, and PICs within the businesses they are responsible for. Work with the GM to create and analyze budgets for the Headlands teams. Provide direction and assistance to all Headlands departments in the absence of the GM. Champion culture for the Headlands team, fostering an environment of accountability, learning, and fun! Ensure that we are hiring and retaining excellent people that are ready and able to deliver amazing experiences. Help ensure that all team members are trained on the Headlands brand and knowledgeable on the overall goal of the Headlands experience. Ensure each team member understands their unique role in delivering amazing experiences. Provide feedback, coaching and growth opportunities for team members. Help create a Headlands team that is united across all areas and works as one! We are ALL part of the same great Lodge and the same incredible experience we offer to our guests! Ensure that the Tidepools experience consistently meets the standards of our brand promise. Regularly collaborate with stakeholders to create, improve, and deliver a seamless guest experience. Optimize the treatment schedule to ensure the maximum number of available treatments for guests. Resolve all guest issues through the lens of our core values. Be knowledgeable and work to optimize all software and systems. Complete daily and monthly reporting and review to see trends and opportunities. Accurately complete and submit payroll and invoices to meet the set deadlines. Partner with Human Resources to meet all standards. Ensure all physical spaces, equipment and tools are maintained and meet the brand standards along with local, state and federal regulations. Be an expert in spa product lines and ensure that Tidepools is always offering the best products that meet our brand's standard. Plan and forecast the business needs to meet the seasonal guest demands. Manage ordering retail and backbar inventory to meet business demand and budget. Develop spa treatment offerings that highlight relevant partners, are on brand and change seasonally. Collaborate with the Director of Brand Engagement to develop and maintain the retail guest experience in Tidepools. Ensure all team members maintain all certifications and health and safety guidelines. Preferred Skills: High School Diploma or GED 1 to 2 years of experience in Salon, Spa, Hospitality or Retail Leadership Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint Spa Manager Certification High school diploma or equivalent Prior spa reservations experience preferred Prior hospitality experience preferred At least two years customer service experience required Must be a United States citizen or possess a valid work permit Ability to work a flexible schedule that may include evenings, weekends and holidays Must possess a current and valid OLCC servers permit and CPR card. 5 years previous hospitality experience with 2 years of management experience necessary. Ability to interpret and respond to financial results Excellent written and oral communication skills required. Knowledge and enthusiasm for Central Oregon outdoor and other activities strongly desired. Positive interpersonal skills required. Excellent computer and typing skills are required. Excel and Word proficiency desired. Excellent listening and comprehension skills required. Must be able to remain standing for long periods of the day. Ability to lift and carry items up to 25 lbs without assistance. Compensation details: 0 Yearly Salary PIf2bd4ae4d0fc-6600
Job Description Headlands Coastal Lodge & Spa, located along the beautiful Oregon Coast in Pacific City, is looking for an individual with a hospitality heart who loves to share their sense of adventure, passion for the outdoors, love for the Oregon Coast and outstanding hospitality skills with our guests at Headlands Coastal Lodge and Spa. Who we are and what we stand for Headlands Coastal Lodge & Spa is a luxury retreat catering to adventure-seekers and the active Pacific NW lifestyle. Guests make themselves at home in one of 33 carefully appointed guest rooms or in a luxurious two- or three-bedroom cottage, each with a balcony and ocean view. Guests are encouraged to wander into Haystack Hall to experience the coastal vibe, and arrange for a beach bonfire, take a cooking class, make a spa appointment, or simply curl up in front of the welcoming fireplace. Our ideal candidate will enjoy working with a team committed to the highest levels of hospitality. Our accommodations provide a luxury experience Oregon style. We stand for and value a strong sense of community and support one another s interests. We are a creative and knowledgeable team, focused on building outside of the box rather than staying in bounds. We work hard and play hard resulting in a rhythm that keeps us in sync and always at our best. POSITION TITLE: Adventure Coach WHAT DOES SUCCESS LOOK LIKE Co-workers look to you as the expert on the area and feel confident in referring guests to you. The brand comes to life through the adventure experience. Guests know you by name. Guests learn unique and thoughtful information about our area and are excited to return and engage in activities. KEY ACCOUNTABILITIES Lead daily activities. Ensure each activity standard is delivered and guests learn something new about, area history, geology, geography, plant and animal life. Guests leave with unique, thoughtful, and interesting facts that they may not have known. Engage guests in the brand. Actively communicate with guests before their arrival and during their arrival to share opportunities for private, complimentary group and self-guided activities. Proactively determine the needs of each guest. Offer suggestions that fit their fitness level, time restraints, interests. Share insider tips. Assist guests in reservations for activities following the designated processes. Collaborate with the Adventure team r to create new, seasonal guest activities and experiences that exemplify the brand. Ensure adventure equipment is properly stored and guest ready at all times. Know the activities, unique history, flora and fauna of the Pacific City and North Coast area. Work as a team. Recognize when a team member may need support and lend a hand; welcome desk, housekeeping, Maintenance, Meridian. Support the lodge daily operations; answer calls, make reservations, deliver amenities, respond to guest requests, stock pantries, prepare for arriving guests, other tasks as needed. MEASURES OF SUCCESS Guests share the great experiences in the guest survey and mention you by name. Guest engagement goals are met. Your quarterly goals for learning about the area are met. VALUES IN ACTION Entrepreneurial Spirit be curious. Have passion for delivering extraordinary guest experiences. Be an on-going learner. Grow expertise about the area and all it has to offer. Generosity smile; make eye contact; share; say hello; recognize when guests may want more information and proactively share it to meet their needs. Humility listen; encourage others ideas. Agility change course; collaborate; keep learning; pivot easily to meet guest needs or desires. Collaborate with team members and stakeholders on new ideas that create extraordinary guest experiences. Empathy be available; listen; ask questions; Notice body language and social ques so you can respond to the needs of others. Optimism develop strong relationships with co-workers and vendors. Finish daily tasks and pass down details for work in progress or not completed. Be on time and prepared. Be confident in your expertise and be open to tackling new things. Tenacity Keep clear goals; try, try again. Be persistent; try different approaches. We care deeply about the wellbeing of our team members. Our full-time team members are eligible to receive our robust benefits package, including, but not limited to, medical (company pays 90% of premiums for employees and 25% for dependents), dental, vision, 401(k) with a match up to 4%, paid time off, and employee discounts. AND you get to work in Pacific City! Our location appeals to those who like small towns and enjoy the outdoors. We have miles of beaches to explore, trails to hike, oceans to surf and kayak, and fish to be caught! Compensation details: 18-22 Hourly Wage PIc3cd6cb756fd-8089
May 02, 2024
Full time
Job Description Headlands Coastal Lodge & Spa, located along the beautiful Oregon Coast in Pacific City, is looking for an individual with a hospitality heart who loves to share their sense of adventure, passion for the outdoors, love for the Oregon Coast and outstanding hospitality skills with our guests at Headlands Coastal Lodge and Spa. Who we are and what we stand for Headlands Coastal Lodge & Spa is a luxury retreat catering to adventure-seekers and the active Pacific NW lifestyle. Guests make themselves at home in one of 33 carefully appointed guest rooms or in a luxurious two- or three-bedroom cottage, each with a balcony and ocean view. Guests are encouraged to wander into Haystack Hall to experience the coastal vibe, and arrange for a beach bonfire, take a cooking class, make a spa appointment, or simply curl up in front of the welcoming fireplace. Our ideal candidate will enjoy working with a team committed to the highest levels of hospitality. Our accommodations provide a luxury experience Oregon style. We stand for and value a strong sense of community and support one another s interests. We are a creative and knowledgeable team, focused on building outside of the box rather than staying in bounds. We work hard and play hard resulting in a rhythm that keeps us in sync and always at our best. POSITION TITLE: Adventure Coach WHAT DOES SUCCESS LOOK LIKE Co-workers look to you as the expert on the area and feel confident in referring guests to you. The brand comes to life through the adventure experience. Guests know you by name. Guests learn unique and thoughtful information about our area and are excited to return and engage in activities. KEY ACCOUNTABILITIES Lead daily activities. Ensure each activity standard is delivered and guests learn something new about, area history, geology, geography, plant and animal life. Guests leave with unique, thoughtful, and interesting facts that they may not have known. Engage guests in the brand. Actively communicate with guests before their arrival and during their arrival to share opportunities for private, complimentary group and self-guided activities. Proactively determine the needs of each guest. Offer suggestions that fit their fitness level, time restraints, interests. Share insider tips. Assist guests in reservations for activities following the designated processes. Collaborate with the Adventure team r to create new, seasonal guest activities and experiences that exemplify the brand. Ensure adventure equipment is properly stored and guest ready at all times. Know the activities, unique history, flora and fauna of the Pacific City and North Coast area. Work as a team. Recognize when a team member may need support and lend a hand; welcome desk, housekeeping, Maintenance, Meridian. Support the lodge daily operations; answer calls, make reservations, deliver amenities, respond to guest requests, stock pantries, prepare for arriving guests, other tasks as needed. MEASURES OF SUCCESS Guests share the great experiences in the guest survey and mention you by name. Guest engagement goals are met. Your quarterly goals for learning about the area are met. VALUES IN ACTION Entrepreneurial Spirit be curious. Have passion for delivering extraordinary guest experiences. Be an on-going learner. Grow expertise about the area and all it has to offer. Generosity smile; make eye contact; share; say hello; recognize when guests may want more information and proactively share it to meet their needs. Humility listen; encourage others ideas. Agility change course; collaborate; keep learning; pivot easily to meet guest needs or desires. Collaborate with team members and stakeholders on new ideas that create extraordinary guest experiences. Empathy be available; listen; ask questions; Notice body language and social ques so you can respond to the needs of others. Optimism develop strong relationships with co-workers and vendors. Finish daily tasks and pass down details for work in progress or not completed. Be on time and prepared. Be confident in your expertise and be open to tackling new things. Tenacity Keep clear goals; try, try again. Be persistent; try different approaches. We care deeply about the wellbeing of our team members. Our full-time team members are eligible to receive our robust benefits package, including, but not limited to, medical (company pays 90% of premiums for employees and 25% for dependents), dental, vision, 401(k) with a match up to 4%, paid time off, and employee discounts. AND you get to work in Pacific City! Our location appeals to those who like small towns and enjoy the outdoors. We have miles of beaches to explore, trails to hike, oceans to surf and kayak, and fish to be caught! Compensation details: 18-22 Hourly Wage PIc3cd6cb756fd-8089
Kitchen Suppression Technician New Jersey, USA Pompton Plains, Pequannock Township, NJ 07444, USA Req Friday, April 12, 2024 Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Please text "ImpactFire" to to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: Competitive compensation Career Advancement Opportunities Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays Company paid short and long-term disability Immediately vested in our 401(k) company match Exceptional guidance and support from our managers Collaborative culture & environment Robust training opportunities with company reimbursement upon achieving required licensing Apprenticeship programs for fire sprinkler, fire alarm and inspection positions Opportunity to work alongside some of the best talent in the fire protection industry $3,000 Sign-On-Bonus based on experience This position reports to the Branch Manager and is responsible for providing inspections, installations, selling, and servicing a variety of kitchen fire suppression systems in a professional and timely manner. The Kitchen Suppression Technician will be expected to meet weekly service and productivity goals. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers. Job Responsibilities: Manage their time to complete the maximum amount of service, inspection, and installation calls while maintaining a high level of quality. Achieve any weekly productivity goals assigned by the Suppression Manager. Learn applicable fire protection codes and obtain any licensing and certification required by National, State and Local codes. Protect and maintain company equipment. Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies. Job Requirements: Minimum of 1 year inspection experience; kitchen fire suppression systems background or a basic level of comfort and knowledge with pipe fitting, electrical work, and commercial kitchen appliances Ability to perform physical activities outlined in the accompanying physical requirements checklist. A strong work ethic and professional appearance. Excellent selling, communications, and customer service skills. Ability to fit in with our culture of teamwork. Ability to adhere to, implement, and follow safety guidelines and procedures at all times. Possess a valid driver's license and driving record that meets company requirements. Preferred Qualifications: Applicable experience either in the fire protection industry or the commercial customer service business in some capacity. An ability to provide services across multiple product lines. Residence in close proximity to one of our locations. Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans. Other details Pay Type Hourly
May 01, 2024
Full time
Kitchen Suppression Technician New Jersey, USA Pompton Plains, Pequannock Township, NJ 07444, USA Req Friday, April 12, 2024 Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Please text "ImpactFire" to to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: Competitive compensation Career Advancement Opportunities Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays Company paid short and long-term disability Immediately vested in our 401(k) company match Exceptional guidance and support from our managers Collaborative culture & environment Robust training opportunities with company reimbursement upon achieving required licensing Apprenticeship programs for fire sprinkler, fire alarm and inspection positions Opportunity to work alongside some of the best talent in the fire protection industry $3,000 Sign-On-Bonus based on experience This position reports to the Branch Manager and is responsible for providing inspections, installations, selling, and servicing a variety of kitchen fire suppression systems in a professional and timely manner. The Kitchen Suppression Technician will be expected to meet weekly service and productivity goals. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers. Job Responsibilities: Manage their time to complete the maximum amount of service, inspection, and installation calls while maintaining a high level of quality. Achieve any weekly productivity goals assigned by the Suppression Manager. Learn applicable fire protection codes and obtain any licensing and certification required by National, State and Local codes. Protect and maintain company equipment. Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies. Job Requirements: Minimum of 1 year inspection experience; kitchen fire suppression systems background or a basic level of comfort and knowledge with pipe fitting, electrical work, and commercial kitchen appliances Ability to perform physical activities outlined in the accompanying physical requirements checklist. A strong work ethic and professional appearance. Excellent selling, communications, and customer service skills. Ability to fit in with our culture of teamwork. Ability to adhere to, implement, and follow safety guidelines and procedures at all times. Possess a valid driver's license and driving record that meets company requirements. Preferred Qualifications: Applicable experience either in the fire protection industry or the commercial customer service business in some capacity. An ability to provide services across multiple product lines. Residence in close proximity to one of our locations. Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans. Other details Pay Type Hourly
We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. Job Profile Summary This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations . In addition, this role focuses on performing the following Dietary & Food Services duties: Prepares and serves meals based on general or special diets. Responsibilities also include operating and maintaining kitchens, cafeterias, and counters across entity locations. Manages food inventories, schedules vendor deliveries, food preparation, and menu planning while adhering to regulatory guidelines. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports . A role that supervises para-professional employees . Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders. Job Overview This position is responsible for the preparation, cooking and presentation of all foods for patient and consumer consumption. R esponsible for the sanitation of all applicable production and storage areas. R esponsible for direct supervision of all kitchen staff, cash handling and opening and closing of the department. Supervises and implements work standards, sanitation and personal hygiene requirements in accordance with local, state , and federal regulations. Job Description Minimum Qualifications : 1. High School diploma or equivalent. 2 . ServSafe certification . 3 . Allergy Awareness certification. 4. One (1) year food service experience in a health care facility with demonstrated leadership ability. Preferred Qualifications : 1. Associate's Degree or Bachelor's Degree. 2. Three ( 3 ) year s ' food service experience in a health care facility with demonstrated leadership ability. Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list . Other duties and responsibilities may be assigned. 1. Opens and closes kitchen, prepares the posted amounts of food following standardized recipes and following Hazard Analysis Critical Control Point (HACCP) guide lines and presenting and portioning them in an appealing and cost - effective manner. 2. Reviews menus and prepares tallied amounts adjusting when necessary and completes sanitation assignments . 3. R esponds to issues concerning spoiled, unattractive or unpalatable food in café and or on patient line. 4. Ensures that all food supplies meet acceptable standard when delivered. 5. Monitors area for safe equipment and reports any unsafe conditions to leadership . 6. Prepares, cooks and delivers function items when needed. 7. Receives product from vendors following proper safety guidelines, stores items following HACCP standards and completes inventory. 8. Ensures proper storage of frozen and refrigerated food items, including labeling dating and marking of all prepared items according to department and HACCP standards. 9. Practices, and ensures compliance with accepted HACCP food production and food handling principles . 10. Ensures completion of cooking, cooling and raw food temp charts on daily basis. 11. Supervises the proper set up, service, and clean-up of meals for patients, cafe, and catering. 12. Monitors , evaluates, and instructs staff in adherence to departmental policies and procedures. 13. Inspects kitchen and cafeteria facilities and equipment on an ongoing basis for adherence to sanitation and safety standards . 14. Participates in the development and implementation of policies and procedures, initiates disciplinary action when appropriate . 15. Orders items as needed and assures that such products meet quality standards and are properly stored and rotated. 16. Ensures completion of daily duties by production staff. 17. Conducts in-service and orientation programs for staff as assigned. 18. Understands the dietary software program for inpatients and can troubleshoot issues as they arise. Physical Requirements: 1. Standing and walking for 95% of the day, straining and lifting approximately 30lbs . 2. Requires manual dexterity using fine hand manipulation to operate computer keyboard. 3. Exposure to infectious diseases due to interacting with sick patients . 4. Possible exposure hazardous chemicals due to cleaning and sanitation. 5. Exposure to heat, cold, steam, chemicals and hot equipment. 6. Frequent exposure to garbage and trash. 7. Requires ability to see and hear patient diet changes and visually make these changes: hear comments, requests, and questions and react: visually monitor all departmental activities: visually check patient diets and meal trays. Skills & Abilities: 1. Ability to read, write, and understand written and verbal instructions. 2. Ability to read and interpret documents such as food service guidelines, safety rules, training programs, memos and operating and maintenance instructions. 3. Ability to speak effectively before groups of guests or team members. 4. Ability to communicate needs and performance expectations in written form. 5. Ability to perform closing procedures (counting & tracking currency). 6 Understanding of HAACP food safety standards i ncluding sanitary food handling principles to minimize potential for food borne illness. 7. Interpersonal skills necessary to interact with patients, patient care team and employees. Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at .
May 01, 2024
Full time
We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. Job Profile Summary This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations . In addition, this role focuses on performing the following Dietary & Food Services duties: Prepares and serves meals based on general or special diets. Responsibilities also include operating and maintaining kitchens, cafeterias, and counters across entity locations. Manages food inventories, schedules vendor deliveries, food preparation, and menu planning while adhering to regulatory guidelines. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports . A role that supervises para-professional employees . Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders. Job Overview This position is responsible for the preparation, cooking and presentation of all foods for patient and consumer consumption. R esponsible for the sanitation of all applicable production and storage areas. R esponsible for direct supervision of all kitchen staff, cash handling and opening and closing of the department. Supervises and implements work standards, sanitation and personal hygiene requirements in accordance with local, state , and federal regulations. Job Description Minimum Qualifications : 1. High School diploma or equivalent. 2 . ServSafe certification . 3 . Allergy Awareness certification. 4. One (1) year food service experience in a health care facility with demonstrated leadership ability. Preferred Qualifications : 1. Associate's Degree or Bachelor's Degree. 2. Three ( 3 ) year s ' food service experience in a health care facility with demonstrated leadership ability. Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list . Other duties and responsibilities may be assigned. 1. Opens and closes kitchen, prepares the posted amounts of food following standardized recipes and following Hazard Analysis Critical Control Point (HACCP) guide lines and presenting and portioning them in an appealing and cost - effective manner. 2. Reviews menus and prepares tallied amounts adjusting when necessary and completes sanitation assignments . 3. R esponds to issues concerning spoiled, unattractive or unpalatable food in café and or on patient line. 4. Ensures that all food supplies meet acceptable standard when delivered. 5. Monitors area for safe equipment and reports any unsafe conditions to leadership . 6. Prepares, cooks and delivers function items when needed. 7. Receives product from vendors following proper safety guidelines, stores items following HACCP standards and completes inventory. 8. Ensures proper storage of frozen and refrigerated food items, including labeling dating and marking of all prepared items according to department and HACCP standards. 9. Practices, and ensures compliance with accepted HACCP food production and food handling principles . 10. Ensures completion of cooking, cooling and raw food temp charts on daily basis. 11. Supervises the proper set up, service, and clean-up of meals for patients, cafe, and catering. 12. Monitors , evaluates, and instructs staff in adherence to departmental policies and procedures. 13. Inspects kitchen and cafeteria facilities and equipment on an ongoing basis for adherence to sanitation and safety standards . 14. Participates in the development and implementation of policies and procedures, initiates disciplinary action when appropriate . 15. Orders items as needed and assures that such products meet quality standards and are properly stored and rotated. 16. Ensures completion of daily duties by production staff. 17. Conducts in-service and orientation programs for staff as assigned. 18. Understands the dietary software program for inpatients and can troubleshoot issues as they arise. Physical Requirements: 1. Standing and walking for 95% of the day, straining and lifting approximately 30lbs . 2. Requires manual dexterity using fine hand manipulation to operate computer keyboard. 3. Exposure to infectious diseases due to interacting with sick patients . 4. Possible exposure hazardous chemicals due to cleaning and sanitation. 5. Exposure to heat, cold, steam, chemicals and hot equipment. 6. Frequent exposure to garbage and trash. 7. Requires ability to see and hear patient diet changes and visually make these changes: hear comments, requests, and questions and react: visually monitor all departmental activities: visually check patient diets and meal trays. Skills & Abilities: 1. Ability to read, write, and understand written and verbal instructions. 2. Ability to read and interpret documents such as food service guidelines, safety rules, training programs, memos and operating and maintenance instructions. 3. Ability to speak effectively before groups of guests or team members. 4. Ability to communicate needs and performance expectations in written form. 5. Ability to perform closing procedures (counting & tracking currency). 6 Understanding of HAACP food safety standards i ncluding sanitary food handling principles to minimize potential for food borne illness. 7. Interpersonal skills necessary to interact with patients, patient care team and employees. Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at .
We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. Job Profile Summary This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations . In addition, this role focuses on performing the following Dietary & Food Services duties: Prepares and serves meals based on general or special diets. Responsibilities also include operating and maintaining kitchens, cafeterias, and counters across entity locations. Manages food inventories, schedules vendor deliveries, food preparation, and menu planning while adhering to regulatory guidelines . An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment . The majority of time is spent in the delivery of support services or activities, typically under supervision . An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation. Job Overview Under general supervision, this position works in any location where food is prepared including retail, patient and catering operations . This position is involved in all aspects of food services including assisting with menu selection , food preparation, food delivery, kitchen cleanliness and sanitation. This experienced staff member is trained in multiple areas in the department and may assist with training and informal supervision of less experienced staff. Job Description Minimum Qualifications: 1 . Two (2) years of food service experience . 2. ServSafe certification within 6 months of employment . Preferred Qualifications: 1. Dietetic tech degree . 2. High School diploma or equivalent. Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list . Other duties and responsibilities may be assigned. 1. Maintains and communicates accurate and updated diet order information through the system to ensure patients receive appropriate meals , nourishments and commercial enteral products in accordance with current diet order. 2. Elicits patient information regarding food preferences, intolerances, likes and dislikes. Alerts the Clinical Dietitian to any actual or potential nutritional problems of patients. 3. Assists patients with menu selection and writes and corrects regular and as assigned modified diets for patients. Responsible for maintaining high level of accuracy and appropriateness of patient trays. 4. Delivers trays to patients, picks up trays from patients. 5. Follows all precautions on patient units by donning and doffing PPE appropriately. Performs hand hygiene according to standards. 6. Stocks nursing unit pantries with nourishments and dietary supplies, utilizing first-in, first-out system. 7. Ensures accurate tray assembly on patient tray line. Prepares normal menu items, salads, sandwiches, desserts, and special items. 8. Operates a variety of kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, season and knead food items for cooking, serving and storing . 9. Assists in the preparation of hot and/or cold foods, and properly stores food, utilizing knowledge of temperature requirements and spoilage. 10. Maintains accurate sanitation and temperature logs in work area according to regulatory requirements. 11. Assists with setup, stocking, serving and delivering of food from counters, steam tables and work stations . 12. Responsible for cleaning and sanitizing of dishware, equipment and work stations . Strips, sanitizes, stacks, patients' trays and utensils in dish room, reassembles tray line. Cleans and sanitizes pots and utensils equipment, floors, walls, dish machine, etc 13. Removes trash from assigned workstation and/or from kitchen to specified area. Returns empty bottles and cans to recycle bin located in receiving /loading dock area. Removes crushed cardboard to designated areas. 14. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment. 15. May prepare special nutritional products such as infant formulas, modular tube feedings, or powdered nutritionals for high-risk adult patients. 16. May operate a cash register (or equivalent), receives payments of cash, checks and charges from customers or employees for goods or services, making change and issuing receipts or tickets to customers. 17. May assist with orientation and training employees. 18. Assists in monitoring employee productivity and provides suggestions for increased service or productivity. 19. May participate in the collection and review of data recorded as a part of quality assurance/control. 20. May communicate with Registered Dietitians for nutrition consults and when necessary to improve patient care. Physical Requirements: 1. Standing and walking for 95% of the day, straining and lifting approximately 30lbs., pushing loaded carts (approximately 400lbs.). 2. Requires manual dexterity to handle money, work cash register, and prepar e food . 3. Exposure to infectious diseases due to interacting with sick patients . 4. Possible exposure hazardous chemicals due to cleaning and sanitation. 5. Requires ability to hear phoned patient orders, supervisors instructions. 6. Exposure to heat, cold, steam, chemicals and hot equipment. 7. Frequent exposure to garbage and trash. Skills & Abilities: 1. Ability to read, write, and understand written instructions. 2. Interpersonal skills necessary to interact with patients, patient care team and employees. 3. Familiarity with therapeutic diets . 4. Knowledge of sterile food handling techniques. 5. Ability to operate simple mechanical devices such as coffee urn , dish machine , slicer , trash compactor . 6. Ability to use a knife for slicing, cutting, dicing. Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at .
May 01, 2024
Full time
We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. Job Profile Summary This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations . In addition, this role focuses on performing the following Dietary & Food Services duties: Prepares and serves meals based on general or special diets. Responsibilities also include operating and maintaining kitchens, cafeterias, and counters across entity locations. Manages food inventories, schedules vendor deliveries, food preparation, and menu planning while adhering to regulatory guidelines . An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment . The majority of time is spent in the delivery of support services or activities, typically under supervision . An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation. Job Overview Under general supervision, this position works in any location where food is prepared including retail, patient and catering operations . This position is involved in all aspects of food services including assisting with menu selection , food preparation, food delivery, kitchen cleanliness and sanitation. This experienced staff member is trained in multiple areas in the department and may assist with training and informal supervision of less experienced staff. Job Description Minimum Qualifications: 1 . Two (2) years of food service experience . 2. ServSafe certification within 6 months of employment . Preferred Qualifications: 1. Dietetic tech degree . 2. High School diploma or equivalent. Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list . Other duties and responsibilities may be assigned. 1. Maintains and communicates accurate and updated diet order information through the system to ensure patients receive appropriate meals , nourishments and commercial enteral products in accordance with current diet order. 2. Elicits patient information regarding food preferences, intolerances, likes and dislikes. Alerts the Clinical Dietitian to any actual or potential nutritional problems of patients. 3. Assists patients with menu selection and writes and corrects regular and as assigned modified diets for patients. Responsible for maintaining high level of accuracy and appropriateness of patient trays. 4. Delivers trays to patients, picks up trays from patients. 5. Follows all precautions on patient units by donning and doffing PPE appropriately. Performs hand hygiene according to standards. 6. Stocks nursing unit pantries with nourishments and dietary supplies, utilizing first-in, first-out system. 7. Ensures accurate tray assembly on patient tray line. Prepares normal menu items, salads, sandwiches, desserts, and special items. 8. Operates a variety of kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, season and knead food items for cooking, serving and storing . 9. Assists in the preparation of hot and/or cold foods, and properly stores food, utilizing knowledge of temperature requirements and spoilage. 10. Maintains accurate sanitation and temperature logs in work area according to regulatory requirements. 11. Assists with setup, stocking, serving and delivering of food from counters, steam tables and work stations . 12. Responsible for cleaning and sanitizing of dishware, equipment and work stations . Strips, sanitizes, stacks, patients' trays and utensils in dish room, reassembles tray line. Cleans and sanitizes pots and utensils equipment, floors, walls, dish machine, etc 13. Removes trash from assigned workstation and/or from kitchen to specified area. Returns empty bottles and cans to recycle bin located in receiving /loading dock area. Removes crushed cardboard to designated areas. 14. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment. 15. May prepare special nutritional products such as infant formulas, modular tube feedings, or powdered nutritionals for high-risk adult patients. 16. May operate a cash register (or equivalent), receives payments of cash, checks and charges from customers or employees for goods or services, making change and issuing receipts or tickets to customers. 17. May assist with orientation and training employees. 18. Assists in monitoring employee productivity and provides suggestions for increased service or productivity. 19. May participate in the collection and review of data recorded as a part of quality assurance/control. 20. May communicate with Registered Dietitians for nutrition consults and when necessary to improve patient care. Physical Requirements: 1. Standing and walking for 95% of the day, straining and lifting approximately 30lbs., pushing loaded carts (approximately 400lbs.). 2. Requires manual dexterity to handle money, work cash register, and prepar e food . 3. Exposure to infectious diseases due to interacting with sick patients . 4. Possible exposure hazardous chemicals due to cleaning and sanitation. 5. Requires ability to hear phoned patient orders, supervisors instructions. 6. Exposure to heat, cold, steam, chemicals and hot equipment. 7. Frequent exposure to garbage and trash. Skills & Abilities: 1. Ability to read, write, and understand written instructions. 2. Interpersonal skills necessary to interact with patients, patient care team and employees. 3. Familiarity with therapeutic diets . 4. Knowledge of sterile food handling techniques. 5. Ability to operate simple mechanical devices such as coffee urn , dish machine , slicer , trash compactor . 6. Ability to use a knife for slicing, cutting, dicing. Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at .
Canon Solutions America, Inc.
Wilmington, Delaware
Hospitality and Office Services Rep US-DE-Wilmington Job ID: 31114 Type: Full-Time # of Openings: 1 Category: Customer Service/Support DE - Wilmington-Pot,And&Cor-MS About the Role Are you someone who has a passion for hospitality and delivering exemplary service, ensuring total customer satisfaction? Then the role of Hospitality and Office Services Representative maybe for you! This position is responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Maintains two office kitchen areas, including making coffee, stocking inventory, and keeping the area presentable daily. - Promptly completes multiple daily and recurring food and beverage setups and conference room setups. - Supports the coordination and setup of special events, including coordinating supplies, spaces and activities, with other vendors and with other employees as needed. - Coordinates calendar of events to ensure on-time, accurate completion of all hospitality requests, identifying scheduling and resource needs. - Completes inventory and coordinates hospitality supply orders to meet event and meeting demands - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Additional Responsibilities: - In addition to Hospitality, this role will be cross-trained in Print Production, Scanning, and Mail/Package Handling, with occasional duties that may include: - Responsible for prompt and accurate reproduction of all print requests. - Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. - Performs daily convenience care functions as needed. - Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). - Researches and routes unidentified and generic mail. - Receives, logs, delivers and tracks all activity for reporting purposes. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. -Work hours: Monday/Friday 9am to 6pm, Tuesday/Wednesday/Thursday 10:30am to 7:30 Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI2d20d150a3a5-7662
May 01, 2024
Full time
Hospitality and Office Services Rep US-DE-Wilmington Job ID: 31114 Type: Full-Time # of Openings: 1 Category: Customer Service/Support DE - Wilmington-Pot,And&Cor-MS About the Role Are you someone who has a passion for hospitality and delivering exemplary service, ensuring total customer satisfaction? Then the role of Hospitality and Office Services Representative maybe for you! This position is responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Maintains two office kitchen areas, including making coffee, stocking inventory, and keeping the area presentable daily. - Promptly completes multiple daily and recurring food and beverage setups and conference room setups. - Supports the coordination and setup of special events, including coordinating supplies, spaces and activities, with other vendors and with other employees as needed. - Coordinates calendar of events to ensure on-time, accurate completion of all hospitality requests, identifying scheduling and resource needs. - Completes inventory and coordinates hospitality supply orders to meet event and meeting demands - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Additional Responsibilities: - In addition to Hospitality, this role will be cross-trained in Print Production, Scanning, and Mail/Package Handling, with occasional duties that may include: - Responsible for prompt and accurate reproduction of all print requests. - Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. - Performs daily convenience care functions as needed. - Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). - Researches and routes unidentified and generic mail. - Receives, logs, delivers and tracks all activity for reporting purposes. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. -Work hours: Monday/Friday 9am to 6pm, Tuesday/Wednesday/Thursday 10:30am to 7:30 Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI2d20d150a3a5-7662
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. The Restaurant Manager is responsible for the overall direction, coordination, and evaluation of this unit. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. The Restaurant Manager is responsible for the overall direction, coordination, and evaluation of this unit. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 01, 2024
Full time
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Overview: As the Facilities Manager, you will have an intricate role in the overall success of Hotel Breakers. Your main duties will be to oversee the grounds and maintenance teams at Hotel Breakers. In addition, you will be responsible for ensuring that all preventative maintenance programs for guest rooms and equipment are adhered to, maintain a high standard of cleanliness and upkeep of all guest and associate areas, and provide excellent service to our guests. Responsibilities: Communicate with the Workforce Management team to ensure schedules are in accordance with the occupancy forecast and budgets as well as making staff adjustments based on occupancy. Supervise the daily activities of the maintenance and grounds staff while using leadership and motivational techniques to maximize productivity and teamwork. Conduct daily inspections of rooms, public spaces, and employee areas as well as review online comments and shift reports to determine any repairs that may be needed in the hotel. Provide safety training to all associates and ensure safety guidelines are being used. Maintain inventory control systems for the department. Assist in the development and implementation of new operational and training systems to improve the overall operation of the hotel. Assist in the training of all associates on proper hotel policies and procedures as well auditing training manuals. Maintain accurate key control, attendance and performance records as well as provide appropriate coaching and counseling to associates when needed. Communicate with hotel management and union trades on any issues or repairs that need to be done. Ensure that the hotel's preventive maintenance program of all guest rooms, vacuums, carpet cleaning, and maintenance equipment is being done on the correct schedule. Qualifications: Ability to train and motivate associates. Previous supervisor or management experience preferred. Demonstrate strong time management, planning, and organizational skills to optimize productivity. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy. Unless prohibited by state or provincial law. Knowledgeable in the use of cleaning equipment such as carpet extractors and power washers. Have a basic understanding in the areas of plumbing, electrical, and carpentry. Valid U.S. Driver's License
May 01, 2024
Full time
Overview: As the Facilities Manager, you will have an intricate role in the overall success of Hotel Breakers. Your main duties will be to oversee the grounds and maintenance teams at Hotel Breakers. In addition, you will be responsible for ensuring that all preventative maintenance programs for guest rooms and equipment are adhered to, maintain a high standard of cleanliness and upkeep of all guest and associate areas, and provide excellent service to our guests. Responsibilities: Communicate with the Workforce Management team to ensure schedules are in accordance with the occupancy forecast and budgets as well as making staff adjustments based on occupancy. Supervise the daily activities of the maintenance and grounds staff while using leadership and motivational techniques to maximize productivity and teamwork. Conduct daily inspections of rooms, public spaces, and employee areas as well as review online comments and shift reports to determine any repairs that may be needed in the hotel. Provide safety training to all associates and ensure safety guidelines are being used. Maintain inventory control systems for the department. Assist in the development and implementation of new operational and training systems to improve the overall operation of the hotel. Assist in the training of all associates on proper hotel policies and procedures as well auditing training manuals. Maintain accurate key control, attendance and performance records as well as provide appropriate coaching and counseling to associates when needed. Communicate with hotel management and union trades on any issues or repairs that need to be done. Ensure that the hotel's preventive maintenance program of all guest rooms, vacuums, carpet cleaning, and maintenance equipment is being done on the correct schedule. Qualifications: Ability to train and motivate associates. Previous supervisor or management experience preferred. Demonstrate strong time management, planning, and organizational skills to optimize productivity. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy. Unless prohibited by state or provincial law. Knowledgeable in the use of cleaning equipment such as carpet extractors and power washers. Have a basic understanding in the areas of plumbing, electrical, and carpentry. Valid U.S. Driver's License
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food. To our team members, Zaxby's is an indescribably great place to work! Our cooks are directly responsible for creating great guest experiences by consistently serving quality food in a timely manner. You will receive and stock inventory, prepare, cook, and assemble orders, keep the kitchen clean and organized, and maintain food safety and quality standards by following standard operating procedures. Why work at Zax? Flexible Schedule FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Part-Time Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities The individual in this position is expected to engage in the following work-related activities: Complete all training requirements including: Zaxby's Back of House Development Plan Hands-on stations training Any additional training required by Zax LLC Provide friendly, enthusiastic service for all guests Maintain awareness of current promotions Enthusiastically represent the Zaxby's brand Assist with guest service and front of house operations Prepare menu items according to company standards and in a safe and sanitary manner Ensure food and beverages are handled according to safety regulations and guidelines Safely operate food preparation and cooking equipment Maintain product levels in assigned stations in order to be prepared for immediate needs Prepare and cook food items according to company standards Accurately assemble and package guest orders Maintain a clean and safe working environment Keep work areas clean and organized Maintain equipment and inform management of maintenance needs Assist with inventory and storage management Receive and stock incoming inventory deliveries Hold and store food items following food safety guidelines Inform management when inventory is needed Clean and organize storage areas Other responsibilities Complete all tasks with a sense of urgency, in a timely manner Work safely and follow all safety guidelines and procedures Other duties as assigned Job Qualifications The following requirements must be met in order to qualify for this position. Must be 16 years of age or older Available to work 9 to 28 hours per week Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual perception and judgement to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 01, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food. To our team members, Zaxby's is an indescribably great place to work! Our cooks are directly responsible for creating great guest experiences by consistently serving quality food in a timely manner. You will receive and stock inventory, prepare, cook, and assemble orders, keep the kitchen clean and organized, and maintain food safety and quality standards by following standard operating procedures. Why work at Zax? Flexible Schedule FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Part-Time Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities The individual in this position is expected to engage in the following work-related activities: Complete all training requirements including: Zaxby's Back of House Development Plan Hands-on stations training Any additional training required by Zax LLC Provide friendly, enthusiastic service for all guests Maintain awareness of current promotions Enthusiastically represent the Zaxby's brand Assist with guest service and front of house operations Prepare menu items according to company standards and in a safe and sanitary manner Ensure food and beverages are handled according to safety regulations and guidelines Safely operate food preparation and cooking equipment Maintain product levels in assigned stations in order to be prepared for immediate needs Prepare and cook food items according to company standards Accurately assemble and package guest orders Maintain a clean and safe working environment Keep work areas clean and organized Maintain equipment and inform management of maintenance needs Assist with inventory and storage management Receive and stock incoming inventory deliveries Hold and store food items following food safety guidelines Inform management when inventory is needed Clean and organize storage areas Other responsibilities Complete all tasks with a sense of urgency, in a timely manner Work safely and follow all safety guidelines and procedures Other duties as assigned Job Qualifications The following requirements must be met in order to qualify for this position. Must be 16 years of age or older Available to work 9 to 28 hours per week Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual perception and judgement to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment