House Attendant

  • Radisson Hotel Group
  • Chicago, Illinois
  • Sep 17, 2022
Full time Other

Job Description

At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it's how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team's talents. Radisson Hotel Group Americas is proud to be one of the world's leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson. The always stunning Radisson Blu Aqua Chicago is seeking their next Houseman/House Attendant. Come join this incredible team of Moment Makes and learn why it's Better With Blu. Our House attendants create guest satisfaction and exceed expectations by providing the service brand behavior and genuine hospitality. Perform all shift checklist responsibilities & reporting requirements Be familiar with property, departments, hours of operation and services of the hotel Answer basic Housekeeping related questions Assist team with training, supplies and support in order to consistently provide quality guest rooms and public areas Comply with federal laws and break periods Properly maintain hotel keys and electronic cards (key control) Clean and stock linen closets Clean and Vacuum hallways, including baseboards Turn in all lost and found items in accordance with lost and found procedures Maintain a clean and organized work area Dust light fixtures Pick up dirty linen from housekeeping closets and throw down the chute Strip rooms when needed (more than 6 departures) and assist in 'pick up' of dirty linen Sort terry and linen into laundry carts after coming down the linen chute Put away supplies when received Ensure all trash from guest room floors is placed in dumpsters Run items to guest rooms, room attendants and supervisor Actively participate in housekeeping's 'deep clean' or 'preventive maintenance' programs Participate in all departmental meetings Carpet clean guest rooms and hallways when needed Participate in required training programs Report any damage, hazard repairs to your immediate supervisor Help keep stock levels at par and maintain cleanliness of linen closets on floors Clean elevator tracks on all guest elevators Ability to perform all housekeeping duties as outlined in hotel specific training outlines and property specific checklists Familiar with frequently used Standard Operations Procedures Knowledge of how to operate all Housekeeping Equipment. Must be able to recognize situations that require immediate supervisory attention Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins. Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.