Event Expeditor-Chicago

  • Madison Square Garden Sports Corp.
  • Chicago, Illinois
  • Aug 31, 2022
Full time Other

Job Description

Who are we hiring? The Event Expeditor within the Food & Merchandise department at The Chicago Theatre is a multi-faceted position responsible for assisting our bartenders and barbacks during the shift with any operational duties required in order to reach our goal of providing outstanding customer satisfaction. Specific duties will vary on a nightly basis. As a crucial member of our team, an Event Expeditor may be requested to work a flexible schedule inclusive of early mornings, day & evening shifts (late evenings may be required), weekends, holidays and back to back events. All candidates must be available to work one third of the monthly show schedule. Additionally, an Event Expeditor may be assigned to an area where adverse temperature/weather conditions. This role requires employees to stand for long periods of time and move freely throughout the property during their shift. What will you do? Preparing and distributing fresh popcorn to all concession stands. Serving Drinks and Snacks tableside to patrons in designated seating areas. Pouring Beer for Bartenders at Designated times and locations. Assisting guests with checking their coats and various personal items upon entry to the theatre. Maintaining an organized workstation to ensure guest items are secure and returned in an efficient and prompt manner. Providing fast, professional, and courteous beverage service to guests within the auditorium. Setting up and maintaining organization and cleanliness of an assigned area. Working rapidly and remaining calm during peak periods. Breaking down and cleaning service bar and tables accordingly. Helping to set up, stock, and maintain bar areas. Maintain proper communication and radio etiquette over two-way radios What do you need to succeed? Prior experience as a bartender, server, or barback is strongly encouraged. Ability to work a point of sale system with cash and credit card payments, balance a bank and cash drawer. Ability to multitask in a high-volume entertainment-based environment. All candidates must be available to work one third of all monthly scheduled events. Must be able to tolerate and work in a loud, fast paced environment Must possess outstanding communication and customer service skills. Ability to maintain a professional manner, presence, and appearance always while on premises/duty. Must have ability to multitask and be flexible to work evenings, weekends, and holidays as required. Be prepared to take an active role in Emergency Operations procedures (evacuation plan) through on-going training and drills. General computer and email proficiency are required. SPECIAL REQUIREMENTS OF THE JOB: Must be able to handle increment weather, due to theatre doors being open. Able to walk and stand during the entire shift. Lifting, pushing, pulling up to 50 lbs. Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment Our unique talents and backgrounds are what make us a strong and dynamic organization. This is your chance to join a team of professionals and bring your passion to delight guests to our growing company! The Company requires that all individuals, subject to certain limited exceptions, be fully vaccinated against COVID-19. The Company will consider requests for reasonable accommodations regarding this requirement. Why is MSG for me? About Madison Square Garden Entertainment Corp. Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment. The Company presents or hosts a broad array of events in its diverse collection of venues: New York's Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian. In addition, the Company features the original production - the Christmas Spectacular Starring the Radio City Rockettes - and through Boston Calling Events, produces the Boston Calling Music Festival. The Company's two regional sports and entertainment networks, MSG Network and MSG+, deliver a wide range of live sports content and other programming. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including: Tao, Marquee, Lavo, Beauty & Essex, Cath├ędrale, Hakkasan and Omnia. More information is available at . We invite you to create an exceptional career at MSG At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here. We value diversity and are looking for extraordinary employees of all backgrounds At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required. LI-TP1

Prior experience as a bartender, server, or barback is strongly encouraged. Ability to work a point of sale system with cash and credit card payments, balance a bank and cash drawer. Ability to multitask in a high-volume entertainment-based environment. All candidates must be available to work one third of all monthly scheduled events. Must be able to tolerate and work in a loud, fast paced environment Must possess outstanding communication and customer service skills. Ability to maintain a professional manner, presence, and appearance always while on premises/duty. Must have ability to multitask and be flexible to work evenings, weekends, and holidays as required. Be prepared to take an active role in Emergency Operations procedures (evacuation plan) through on-going training and drills. General computer and email proficiency are required. SPECIAL REQUIREMENTS OF THE JOB: Must be able to handle increment weather, due to theatre doors being open. Able to walk and stand during the entire shift. Lifting, pushing, pulling up to 50 lbs. Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment Our unique talents and backgrounds are what make us a strong and dynamic organization. This is your chance to join a team of professionals and bring your passion to delight guests to our growing company! The Company requires that all individuals, subject to certain limited exceptions, be fully vaccinated against COVID-19. The Company will consider requests for reasonable accommodations regarding this requirement.

Preparing and distributing fresh popcorn to all concession stands. Serving Drinks and Snacks tableside to patrons in designated seating areas. Pouring Beer for Bartenders at Designated times and locations. Assisting guests with checking their coats and various personal items upon entry to the theatre. Maintaining an organized workstation to ensure guest items are secure and returned in an efficient and prompt manner. Providing fast, professional, and courteous beverage service to guests within the auditorium. Setting up and maintaining organization and cleanliness of an assigned area. Working rapidly and remaining calm during peak periods. Breaking down and cleaning service bar and tables accordingly. Helping to set up, stock, and maintain bar areas. Maintain proper communication and radio etiquette over two-way radios