Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
May 01, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
May 01, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
May 01, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
May 01, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
May 01, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
May 01, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Job Description Join Our Food & Beverage Excellence Team: General Manager of Toro Across Latin America, food is more than a meal. It's an event. It's a celebration that's shared, savored, and enjoyed with the finest spirits. Join us in this ritual. We welcome you to Toro, Richard Sandoval's Restaurant and Tequila Bar, which features a casually unique upbeat dining experience. Toro will have a small plate menu along with a Suviche (Sushi & Ceviche combination) bar food offering at the restaurant's lively and energetic Rum Bar setting. The beverage experience will include a variety of hand-muddled cocktails, a collection of Latin wines, and a variety of sugarcane spirits that will be expertly chosen by our Tequila Experts. What Awaits You: Employee Perks: Enjoy exclusive discounts at the Fairmont Chicago, and Accor properties worldwide-for you and your family. Lifelong Learning: Sharpen your skills through tailored programs at our Academies. Impactful Work: Contribute to our Corporate Social Responsibility initiatives, including Planet 21. Health and Financial Well-Being: Benefit from comprehensive medical and dental coverage, a 401K plan, and convenient direct deposit. Limitless Growth: Explore career development opportunities within Fairmont Chicago and beyond. The sky truly is the limit! Your Role: Elevating Culinary Excellence As the General Manager of Toro, you'll be the driving force behind our dining experience at Fairmont Chicago Millennium Park. Your leadership, passion, and commitment will ensure exceptional operating results, a thriving team, and consistently delighted guests. Here's what you'll be doing: Your Responsibilities: Elevate Service: Consistently provide professional, friendly, and engaging service to our valued guests. Policy Adherence: Maintain a thorough understanding of company, property, and departmental policies and procedures. Guest Relations: Warmly interact with guests, arranging reservations with finesse. Special Requests: Coordinate and follow up on special requests, collaborating closely with colleagues and management teams. Balancing Act: Juggle operational, administrative, and colleague needs seamlessly. Tech Savvy: Manage the "Open Table" online reservation system efficiently. Culinary Synergy: Collaborate closely with our talented culinary team to ensure seamless service and an exceptional guest experience. Strategic Insights: Drive menu engineering adjustments based on sales data and industry trends. Forecasting and Scheduling: Skillfully manage labor resources. Beverage Cost Control: Keep a keen eye on beverage costs. Guest-Centric Approach: Cultivate strong relationships with our Concierge team to meet guests' needs seamlessly. Guest-Centric Service: Consistency: Deliver professional, friendly, and engaging service to our valued guests. Every interaction matters. Warm Reservations: Engage with guests in a professional manner to arrange reservations, making them feel welcome and valued. Special Requests: Coordinate and follow up on special guest requests, collaborating seamlessly with colleagues and management teams. Operational Balance: Juggle operational, administrative, and colleague needs adeptly. System Management: Policy Adherence: Maintain a comprehensive understanding of company, property, and departmental policies and procedures. Reservation System: Manage the "Open Table" online reservation system efficiently. Menu Engineering: Drive and adjust menu offerings based on sales data and industry trends. Beverage Cost Control: Keep a keen eye on beverage costs. Collaboration and Leadership: Culinary Synergy: Work closely with our talented culinary team to ensure seamless service and an exceptional guest experience. Forecasting and Scheduling: Skillfully manage labor resources. Efficient Operations: Work independently to ensure smooth day-to-day operation without supervision. Event Coordination: Assist with the preparation of Restaurant Event Orders as directed. Team Engagement and Development: Meetings and Reporting: Attend designated meetings and contribute insights. Champion Initiatives: Assist with Silverware programming and obtain designated Avero reports. Performance Metrics: Complete weekly potentials and Outlet Hours of Operations. Guest Feedback: Assist with Scores and Trust You responses. Continuous Learning: Participate in TAS (Training and Assessment System) activities. Corporate Compliance and Accuracy: Menu and Practices: Ensure compliance with corporate standards in menus and operational practices. Online Menu Accuracy: Assist with maintaining accurate online menus.
May 01, 2024
Full time
Job Description Join Our Food & Beverage Excellence Team: General Manager of Toro Across Latin America, food is more than a meal. It's an event. It's a celebration that's shared, savored, and enjoyed with the finest spirits. Join us in this ritual. We welcome you to Toro, Richard Sandoval's Restaurant and Tequila Bar, which features a casually unique upbeat dining experience. Toro will have a small plate menu along with a Suviche (Sushi & Ceviche combination) bar food offering at the restaurant's lively and energetic Rum Bar setting. The beverage experience will include a variety of hand-muddled cocktails, a collection of Latin wines, and a variety of sugarcane spirits that will be expertly chosen by our Tequila Experts. What Awaits You: Employee Perks: Enjoy exclusive discounts at the Fairmont Chicago, and Accor properties worldwide-for you and your family. Lifelong Learning: Sharpen your skills through tailored programs at our Academies. Impactful Work: Contribute to our Corporate Social Responsibility initiatives, including Planet 21. Health and Financial Well-Being: Benefit from comprehensive medical and dental coverage, a 401K plan, and convenient direct deposit. Limitless Growth: Explore career development opportunities within Fairmont Chicago and beyond. The sky truly is the limit! Your Role: Elevating Culinary Excellence As the General Manager of Toro, you'll be the driving force behind our dining experience at Fairmont Chicago Millennium Park. Your leadership, passion, and commitment will ensure exceptional operating results, a thriving team, and consistently delighted guests. Here's what you'll be doing: Your Responsibilities: Elevate Service: Consistently provide professional, friendly, and engaging service to our valued guests. Policy Adherence: Maintain a thorough understanding of company, property, and departmental policies and procedures. Guest Relations: Warmly interact with guests, arranging reservations with finesse. Special Requests: Coordinate and follow up on special requests, collaborating closely with colleagues and management teams. Balancing Act: Juggle operational, administrative, and colleague needs seamlessly. Tech Savvy: Manage the "Open Table" online reservation system efficiently. Culinary Synergy: Collaborate closely with our talented culinary team to ensure seamless service and an exceptional guest experience. Strategic Insights: Drive menu engineering adjustments based on sales data and industry trends. Forecasting and Scheduling: Skillfully manage labor resources. Beverage Cost Control: Keep a keen eye on beverage costs. Guest-Centric Approach: Cultivate strong relationships with our Concierge team to meet guests' needs seamlessly. Guest-Centric Service: Consistency: Deliver professional, friendly, and engaging service to our valued guests. Every interaction matters. Warm Reservations: Engage with guests in a professional manner to arrange reservations, making them feel welcome and valued. Special Requests: Coordinate and follow up on special guest requests, collaborating seamlessly with colleagues and management teams. Operational Balance: Juggle operational, administrative, and colleague needs adeptly. System Management: Policy Adherence: Maintain a comprehensive understanding of company, property, and departmental policies and procedures. Reservation System: Manage the "Open Table" online reservation system efficiently. Menu Engineering: Drive and adjust menu offerings based on sales data and industry trends. Beverage Cost Control: Keep a keen eye on beverage costs. Collaboration and Leadership: Culinary Synergy: Work closely with our talented culinary team to ensure seamless service and an exceptional guest experience. Forecasting and Scheduling: Skillfully manage labor resources. Efficient Operations: Work independently to ensure smooth day-to-day operation without supervision. Event Coordination: Assist with the preparation of Restaurant Event Orders as directed. Team Engagement and Development: Meetings and Reporting: Attend designated meetings and contribute insights. Champion Initiatives: Assist with Silverware programming and obtain designated Avero reports. Performance Metrics: Complete weekly potentials and Outlet Hours of Operations. Guest Feedback: Assist with Scores and Trust You responses. Continuous Learning: Participate in TAS (Training and Assessment System) activities. Corporate Compliance and Accuracy: Menu and Practices: Ensure compliance with corporate standards in menus and operational practices. Online Menu Accuracy: Assist with maintaining accurate online menus.
GENERAL SUMMARY OF DUTIES: Oversee entire restaurant operation. Responsible for ensuring maximum guest satisfaction and dining pleasure by constantly and consistently maintaining a high level of service and correct operating procedures.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Present a professional manner at all times. Ensure proper service and atmosphere for the guest. Act as host in greeting and seating guests. Handle all guest complaints. Administer all disciplinary action. Responsible for all administrative duties. Supervise, plan and direct all Cafe Central personnel. Ensure compliance to all rules, regulations and procedures. Document all incidents in detail. Assign stations and record attendance. Inspect staff as to uniforms, cleanliness, identification, etc. Order supplies to ensure proper par levels. Ensure a safe working environment for employees. Follow directions from Manager at all times Other job-related duties as assigned. Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Excellent communication skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to maintain confidentiality of sensitive information Knowledge in Food & Beverage cost accounting, forecasting and budgeting, alcohol awareness. Ability to read, write and communicate verbally in English. Ability to perform intermediate math.EDUCATION AND EXPERIENCE:Education: High School diploma or equivalent.Experience: 2-5 years Food & Beverage management or any combination of education, training or experience that has provided the required knowledge, skills and abilities to perform the job duties preferred.Certificate/License: Alcohol Awareness Certificate, Washoe County Food Protection Manager Certificate.TYPICAL WORKING CONDITIONS: Work is performed in areas which may be unusually hot, cold, noisy, and smoky on slippery surfaces. Work may be performed in small areas having a 2-ft. access.Work may include exposure to vibration, solvents/oils, fumes/odors and dirt/dust. Requires the use of chemicals, electrical, mechanical and computer equipment, flame/heat-generated devices. Constant contact with staff and guests.PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and occasionally stoop, kneel, crouch or crawl. The employee regularly is required to talk or hear, and occasionally required to talk on the telephone. The employee is regularly required to taste or smell. The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Flexible to work evenings, weekends or holidays as required.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
May 01, 2024
Full time
GENERAL SUMMARY OF DUTIES: Oversee entire restaurant operation. Responsible for ensuring maximum guest satisfaction and dining pleasure by constantly and consistently maintaining a high level of service and correct operating procedures.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Present a professional manner at all times. Ensure proper service and atmosphere for the guest. Act as host in greeting and seating guests. Handle all guest complaints. Administer all disciplinary action. Responsible for all administrative duties. Supervise, plan and direct all Cafe Central personnel. Ensure compliance to all rules, regulations and procedures. Document all incidents in detail. Assign stations and record attendance. Inspect staff as to uniforms, cleanliness, identification, etc. Order supplies to ensure proper par levels. Ensure a safe working environment for employees. Follow directions from Manager at all times Other job-related duties as assigned. Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Excellent communication skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to maintain confidentiality of sensitive information Knowledge in Food & Beverage cost accounting, forecasting and budgeting, alcohol awareness. Ability to read, write and communicate verbally in English. Ability to perform intermediate math.EDUCATION AND EXPERIENCE:Education: High School diploma or equivalent.Experience: 2-5 years Food & Beverage management or any combination of education, training or experience that has provided the required knowledge, skills and abilities to perform the job duties preferred.Certificate/License: Alcohol Awareness Certificate, Washoe County Food Protection Manager Certificate.TYPICAL WORKING CONDITIONS: Work is performed in areas which may be unusually hot, cold, noisy, and smoky on slippery surfaces. Work may be performed in small areas having a 2-ft. access.Work may include exposure to vibration, solvents/oils, fumes/odors and dirt/dust. Requires the use of chemicals, electrical, mechanical and computer equipment, flame/heat-generated devices. Constant contact with staff and guests.PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and occasionally stoop, kneel, crouch or crawl. The employee regularly is required to talk or hear, and occasionally required to talk on the telephone. The employee is regularly required to taste or smell. The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Flexible to work evenings, weekends or holidays as required.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
Restaurant Manager - Housing Available We're seeking an experienced restaurant and bar manager to take our impeccable service to the next level. Your job will be to lead our highly engaged team and manage the entire restaurant and bar; under your watch, every guest leaves happy! This job is perfect for someone who loves being part of a team, thrives in a fast-paced environment, and is looking to boost their hospitality career. Ready to dive in? Start your application today. Housing available. Seasonal but can be year-round if willing to move in the off-season. Compensation: $53,000 Responsibilities: Train and supervise food and beverage staff to ensure high levels of performance and hire new team members Write and implement departmental operation schedules Oversee all food and beverage department operations: staff supervision, schedule, customer satisfaction, budget, and menu development Monitor and maintain product, supplies, and labor costs Collaborate with our culinary team to design and implement new menus and appropriate pricing structures Qualifications: National food and health safety regulations knowledge Food handling license Deep knowledge of culinary trends in the industry and a strong understanding of portion and plating standards Displays strong leadership qualities and an emphasis on customer satisfaction At least 3 years in a supervisory role in the food and beverage department Strong food, wine, and cocktail knowledge Strong leadership and management skills working with a variety of employees, fostering a team-oriented environment Excellent communication skills, both written and verbal Ability to form innovative ideas, create a plan of action, and implement it Experience in purchasing specifications, pricing, and quantity yields About Company Bluebird Ocean Point Inn is an idyllic coastal Maine summer getaway. Perched on the rocky shoreline and backed by pine forests and rolling hills, the summer village of Ocean Point is about relaxing outdoors: paddling, fishing, and swimming in the pristine waters, taking an easy hike to one of many scenic vistas, or just relaxing by the pool on a sunny day, soothed by the sounds of the Atlantic's crashing waves. Take in Maine's most commanding oceanfront restaurant views at Ocean Point Kitchen + Bar. Look back at your day of adventure while enjoying locally-sourced seafood choices, seasonal salads, and crafted handhelds you seek in a Maine getaway. Whether pulling up at our bar or bringing another chair to your group by the ocean's edge, make your memories and break bread into the night with us. Compensation details: 0 Yearly Salary PIe9343b9cabe8-7828
Apr 19, 2024
Full time
Restaurant Manager - Housing Available We're seeking an experienced restaurant and bar manager to take our impeccable service to the next level. Your job will be to lead our highly engaged team and manage the entire restaurant and bar; under your watch, every guest leaves happy! This job is perfect for someone who loves being part of a team, thrives in a fast-paced environment, and is looking to boost their hospitality career. Ready to dive in? Start your application today. Housing available. Seasonal but can be year-round if willing to move in the off-season. Compensation: $53,000 Responsibilities: Train and supervise food and beverage staff to ensure high levels of performance and hire new team members Write and implement departmental operation schedules Oversee all food and beverage department operations: staff supervision, schedule, customer satisfaction, budget, and menu development Monitor and maintain product, supplies, and labor costs Collaborate with our culinary team to design and implement new menus and appropriate pricing structures Qualifications: National food and health safety regulations knowledge Food handling license Deep knowledge of culinary trends in the industry and a strong understanding of portion and plating standards Displays strong leadership qualities and an emphasis on customer satisfaction At least 3 years in a supervisory role in the food and beverage department Strong food, wine, and cocktail knowledge Strong leadership and management skills working with a variety of employees, fostering a team-oriented environment Excellent communication skills, both written and verbal Ability to form innovative ideas, create a plan of action, and implement it Experience in purchasing specifications, pricing, and quantity yields About Company Bluebird Ocean Point Inn is an idyllic coastal Maine summer getaway. Perched on the rocky shoreline and backed by pine forests and rolling hills, the summer village of Ocean Point is about relaxing outdoors: paddling, fishing, and swimming in the pristine waters, taking an easy hike to one of many scenic vistas, or just relaxing by the pool on a sunny day, soothed by the sounds of the Atlantic's crashing waves. Take in Maine's most commanding oceanfront restaurant views at Ocean Point Kitchen + Bar. Look back at your day of adventure while enjoying locally-sourced seafood choices, seasonal salads, and crafted handhelds you seek in a Maine getaway. Whether pulling up at our bar or bringing another chair to your group by the ocean's edge, make your memories and break bread into the night with us. Compensation details: 0 Yearly Salary PIe9343b9cabe8-7828
Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of Vancouver's most sought out Bar & Lounge- D/6! We are looking for a passionate, driven, and ambitious senior leader with management experience to join the team as a General Manager! COMPANY OVERVIEW Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including: Honey Salt, The Victor, D6, & BC Kitchen. Parq Vancouver features two luxury hotels, downtown's only casino, diverse restaurants and lounges, a 30,000 square foot park with native trees located 6 floors above street level and many more amenities. An international destination located in downtown Vancouver, and we're looking for YOU to join our team. D6 Bar & Lounge D6 Bar & Lounge is a hip, vibrant and exclusive nightlight option perched above the city. It is an indoor/outdoor rooftop lounge that features dramatic views of the Vancouver skyline, and will embody an upscale lifestyle. This bar will be equipped with top-shelf liquors and spirits, hand crafted cocktails, and carefully chosen wines. What we offer: Comprehensive health, dental, vision care benefits Competitive salary + Gratuities & Annual Bonus for Management positions Flexible work life balance Paid Vacation Extensive RRSP matching program Career Growth and development opportunities Associate Recognition Events including an amazing Holiday Party! Associate Discounts at Parq and affiliated partners! POSITION OVERVIEW The General Manager will provide functional leadership and will be directly responsible for all front of house operations as well as a la carte, catering/group sales, and beverage functions. The General Manager will oversee all front of house management and staff of the facility and will work closely with the Executive Chef and property Food & Beverage Director. The General Manager will be responsible for the budgeting, forecasting and financial performance of the entire facility. This Position will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates ensuring "employer of choice" decisions. The General Manager will continually strive for 100% guest satisfaction. GENERAL RESPONSIBILITIES The General Manager is responsible for: Working in collaboration with Team Members and Leaders ensuring the outlet operates in accordance with established operational procedures The preparation and review of all operating budgets, P&L statements and capital expenditures ensuring the achievement of established financial, quality and service goals Overseeing all Team Member related activities from arrival to departure including recruiting and training ensuring the adherence to established standards and assigned tasks Acting as a restaurant liason with the community surrounding the entire development, developing and maintaining good public relations for the purposes of developing business, as well as maintaining an excellent reputation as an employer Monitoring and ensuring the highest service standards possible throughout the organization. Ensures guest and employee satisfaction Monitoring the physical outlet and storage areas including FF&E, inventory, cleaning and repair schedules, finishes, fixtures and equipment Supporting and maintaining management, employee morale and motivation. Supervises all employee-related policies. Interacting directly with guests, providing an exceptional hospitality experience Maintaining a composed and professional demeanor while providing exemplary leadership and outlet representation Being aware of menu items, menu and operational changes and communicating the information as applicable Supporting and maintaining management and employee morale and motivation, while overseeing and executing training and onboarding of all managers Ensuring the ongoing training of all front of house staff to ensure an exceptional guest service experience in line with established operating standards Protecting the organization, guests, Team Members and Leaders by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations Ensuring that all property, furnishings, equipment and supplies are used according to proper instructions and intended use All duties as assigned by the VP of Food and Beverage or their designated representative QUALIFICATIONS The General Manager must: Have extensive experience as a General Manager within similar environment including a hotel, restaurant, catering or other fast paced high-volume establishment Have valid Serving it Right and Foodsafe Level 2 certificates. Certificates in mixology would be considered an asset Be able to obtain and maintain a GPEB license Have an excellent command of both spoken and written English. Knowledge of a 2nd language would be considered an asset Have solid leadership, problem solving, decision making, customer service, communication and sales skills Have detailed product knowledge and effectively handle all guest and Team Member inquiries including food and beverage suggestions, dietary, food sensitivity or allergy requirements Accurately operate POS terminals, debit payment systems, Open Table and other computerized or electronic systems Be able to develop and monitor budgets, financial statements, inventory and floats Oversee the proper use of products to eliminate waste and spillage Have strong business acumen, cost management, attention to detail and be able to multi task effectively Have detailed knowledge of the Vancouver area including Parq Vancouver amenities, services and local attractions Be able to stand for extended periods of time, reach, bend and stoop repeatedly and frequently lift and carry up to 44 pounds We look forward to hearing from you!
May 02, 2024
Full time
Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of Vancouver's most sought out Bar & Lounge- D/6! We are looking for a passionate, driven, and ambitious senior leader with management experience to join the team as a General Manager! COMPANY OVERVIEW Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including: Honey Salt, The Victor, D6, & BC Kitchen. Parq Vancouver features two luxury hotels, downtown's only casino, diverse restaurants and lounges, a 30,000 square foot park with native trees located 6 floors above street level and many more amenities. An international destination located in downtown Vancouver, and we're looking for YOU to join our team. D6 Bar & Lounge D6 Bar & Lounge is a hip, vibrant and exclusive nightlight option perched above the city. It is an indoor/outdoor rooftop lounge that features dramatic views of the Vancouver skyline, and will embody an upscale lifestyle. This bar will be equipped with top-shelf liquors and spirits, hand crafted cocktails, and carefully chosen wines. What we offer: Comprehensive health, dental, vision care benefits Competitive salary + Gratuities & Annual Bonus for Management positions Flexible work life balance Paid Vacation Extensive RRSP matching program Career Growth and development opportunities Associate Recognition Events including an amazing Holiday Party! Associate Discounts at Parq and affiliated partners! POSITION OVERVIEW The General Manager will provide functional leadership and will be directly responsible for all front of house operations as well as a la carte, catering/group sales, and beverage functions. The General Manager will oversee all front of house management and staff of the facility and will work closely with the Executive Chef and property Food & Beverage Director. The General Manager will be responsible for the budgeting, forecasting and financial performance of the entire facility. This Position will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates ensuring "employer of choice" decisions. The General Manager will continually strive for 100% guest satisfaction. GENERAL RESPONSIBILITIES The General Manager is responsible for: Working in collaboration with Team Members and Leaders ensuring the outlet operates in accordance with established operational procedures The preparation and review of all operating budgets, P&L statements and capital expenditures ensuring the achievement of established financial, quality and service goals Overseeing all Team Member related activities from arrival to departure including recruiting and training ensuring the adherence to established standards and assigned tasks Acting as a restaurant liason with the community surrounding the entire development, developing and maintaining good public relations for the purposes of developing business, as well as maintaining an excellent reputation as an employer Monitoring and ensuring the highest service standards possible throughout the organization. Ensures guest and employee satisfaction Monitoring the physical outlet and storage areas including FF&E, inventory, cleaning and repair schedules, finishes, fixtures and equipment Supporting and maintaining management, employee morale and motivation. Supervises all employee-related policies. Interacting directly with guests, providing an exceptional hospitality experience Maintaining a composed and professional demeanor while providing exemplary leadership and outlet representation Being aware of menu items, menu and operational changes and communicating the information as applicable Supporting and maintaining management and employee morale and motivation, while overseeing and executing training and onboarding of all managers Ensuring the ongoing training of all front of house staff to ensure an exceptional guest service experience in line with established operating standards Protecting the organization, guests, Team Members and Leaders by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations Ensuring that all property, furnishings, equipment and supplies are used according to proper instructions and intended use All duties as assigned by the VP of Food and Beverage or their designated representative QUALIFICATIONS The General Manager must: Have extensive experience as a General Manager within similar environment including a hotel, restaurant, catering or other fast paced high-volume establishment Have valid Serving it Right and Foodsafe Level 2 certificates. Certificates in mixology would be considered an asset Be able to obtain and maintain a GPEB license Have an excellent command of both spoken and written English. Knowledge of a 2nd language would be considered an asset Have solid leadership, problem solving, decision making, customer service, communication and sales skills Have detailed product knowledge and effectively handle all guest and Team Member inquiries including food and beverage suggestions, dietary, food sensitivity or allergy requirements Accurately operate POS terminals, debit payment systems, Open Table and other computerized or electronic systems Be able to develop and monitor budgets, financial statements, inventory and floats Oversee the proper use of products to eliminate waste and spillage Have strong business acumen, cost management, attention to detail and be able to multi task effectively Have detailed knowledge of the Vancouver area including Parq Vancouver amenities, services and local attractions Be able to stand for extended periods of time, reach, bend and stoop repeatedly and frequently lift and carry up to 44 pounds We look forward to hearing from you!
What perks can you expect?: / Work in a dynamic, culturally diverse team from around the globe / Work experience in an iconic, unforgettable, and inspiring location / Discounts at our hotels, restaurants, attractions and retail. / The chance to work in an inclusive culture and make life-long friends / Access to subsidized mental health and wellness resources / Opportunities for career growth or future work at other Pursuit locations What will be your daily pursuit?: As the People & Culture Manager you will provide P&C consultation and support to Pursuit's Alaska Collection. Covering all areas of People & Culture, your daily mission will be to build the Pursuit culture and capability of our team members across the businesses to deliver on Pursuit's mission, vision, and strategic priorities. What will you do in this job?: Business Partnership / Hold regular one-on-one meetings with General Managers to stay in the know on how things are going, any needs of the business, and how you can best support the team throughout the season. / Regularly communicate any updates or changes as they relate to People & Culture tools and processes to keep our teams informed. Engagement & Recognition / Lead the annual team member engagement survey and action planning process for your respective lines of business, in alignment with the collection's overall targets and goals. / Communicate and champion Pursuit's recognition programs, providing feedback on program enhancements. Employee Relations / Serve as the point of contact for employee relations concerns, providing sound guidance to operations leaders on concerns that can be resolved at the unit level. Follow up to ensure concern has been brought to full resolution with the concerned team member(s). / Conduct thorough investigations into sensitive matters and bring concern to full resolution with concerned team member(s). / Build manager capability on handling concerns in partnership with the Director of People & Culture. Recruiting / Support collection and line of business year-round and seasonal staffing by ensuring candidate flow is strong. Partner with the Talent Acquisition team to deploy creative strategies and tactics to boost top of funnel volume when needed. / Lead the recruitment process for management and seasonal positions - through domestic and international hiring. / Build manager capability on the tools, and interview and selection processes in partnership with the Director of People & Culture. / Deliver engaging, comprehensive, and consistent onboarding experience for all new team members in partnership with the Director of People & Culture and Operations partners. Performance Management / Lead the annual performance management process, with support from the People & Culture Support Services team, inclusive of launching new tools, educating leaders and ensuring high levels of engagement with the process. / Identify and address performance opportunities/issues through coaching, counseling, and disciplinary action when necessary. Training & Development / Participate in collection and line of business training and development initiatives as identified. Provide recommendations for training opportunities based on identified gaps. / Support team member development through succession planning. Compliance / Subscribe to relevant publications to stay up to date with US and Alaska labor laws and regulations in our industry. / Balance Pursuit's practices and processes with legal compliance and business needs. What skills and experience do you need for this job?: / Bachelor's degree in human resources or related field preferred; or applicable experience / 5+ years progressive HR experience in a travel, leisure, and/or hospitality organization / Solid understanding of HR best practices and US labor laws / Strong curiosity with the ability to research what you don't know and develop recommendations to share with P&C and Operations leadership / Desire and ability to build strong relationships/partnerships / HR Certifications (SHRM-CP, HRCI-PHR) are helpful to have in this position What will your work environment be like?: Pursuit is a hospitality and attractions company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world's leading provider of experiential adventure travel. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. We deliver rich travel experiences to the global market in iconic destinations through its unique hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours and travel products. Today, the company enjoys strong perennial demand with operations in or adjacent to Banff, Jasper and Waterton Lakes National Parks in Canada, and Glacier and Denali National Parks in the United States in addition to FlyOver Canada in Vancouver, B.C., FlyOver Iceland in Reykjavik. In addition, new attractions coming soon include two FlyOver theater attractions in Las Vegas and Toronto, and a premier oceanfront geothermal lagoon experience near Reykjavik, Iceland - Sky Lagoon. The company is executing an aggressive growth strategy, expanding into multiple geographies and iconic locations that enjoy perennial visitor demand. We are strengthening and improving our culture, our attractions and our operations to deliver these unforgettable guest and staff experiences. We will work hard to refine and execute our strategic plan for the expansion of the business, accelerate profitable revenue growth through strategic capital deployment, drive strong organic growth of our existing businesses, and acquire unique and complementary businesses. We will work tirelessly to build a strong entrepreneurial, fun and rewarding culture for our team members. Closing: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
May 02, 2024
Full time
What perks can you expect?: / Work in a dynamic, culturally diverse team from around the globe / Work experience in an iconic, unforgettable, and inspiring location / Discounts at our hotels, restaurants, attractions and retail. / The chance to work in an inclusive culture and make life-long friends / Access to subsidized mental health and wellness resources / Opportunities for career growth or future work at other Pursuit locations What will be your daily pursuit?: As the People & Culture Manager you will provide P&C consultation and support to Pursuit's Alaska Collection. Covering all areas of People & Culture, your daily mission will be to build the Pursuit culture and capability of our team members across the businesses to deliver on Pursuit's mission, vision, and strategic priorities. What will you do in this job?: Business Partnership / Hold regular one-on-one meetings with General Managers to stay in the know on how things are going, any needs of the business, and how you can best support the team throughout the season. / Regularly communicate any updates or changes as they relate to People & Culture tools and processes to keep our teams informed. Engagement & Recognition / Lead the annual team member engagement survey and action planning process for your respective lines of business, in alignment with the collection's overall targets and goals. / Communicate and champion Pursuit's recognition programs, providing feedback on program enhancements. Employee Relations / Serve as the point of contact for employee relations concerns, providing sound guidance to operations leaders on concerns that can be resolved at the unit level. Follow up to ensure concern has been brought to full resolution with the concerned team member(s). / Conduct thorough investigations into sensitive matters and bring concern to full resolution with concerned team member(s). / Build manager capability on handling concerns in partnership with the Director of People & Culture. Recruiting / Support collection and line of business year-round and seasonal staffing by ensuring candidate flow is strong. Partner with the Talent Acquisition team to deploy creative strategies and tactics to boost top of funnel volume when needed. / Lead the recruitment process for management and seasonal positions - through domestic and international hiring. / Build manager capability on the tools, and interview and selection processes in partnership with the Director of People & Culture. / Deliver engaging, comprehensive, and consistent onboarding experience for all new team members in partnership with the Director of People & Culture and Operations partners. Performance Management / Lead the annual performance management process, with support from the People & Culture Support Services team, inclusive of launching new tools, educating leaders and ensuring high levels of engagement with the process. / Identify and address performance opportunities/issues through coaching, counseling, and disciplinary action when necessary. Training & Development / Participate in collection and line of business training and development initiatives as identified. Provide recommendations for training opportunities based on identified gaps. / Support team member development through succession planning. Compliance / Subscribe to relevant publications to stay up to date with US and Alaska labor laws and regulations in our industry. / Balance Pursuit's practices and processes with legal compliance and business needs. What skills and experience do you need for this job?: / Bachelor's degree in human resources or related field preferred; or applicable experience / 5+ years progressive HR experience in a travel, leisure, and/or hospitality organization / Solid understanding of HR best practices and US labor laws / Strong curiosity with the ability to research what you don't know and develop recommendations to share with P&C and Operations leadership / Desire and ability to build strong relationships/partnerships / HR Certifications (SHRM-CP, HRCI-PHR) are helpful to have in this position What will your work environment be like?: Pursuit is a hospitality and attractions company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world's leading provider of experiential adventure travel. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. We deliver rich travel experiences to the global market in iconic destinations through its unique hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours and travel products. Today, the company enjoys strong perennial demand with operations in or adjacent to Banff, Jasper and Waterton Lakes National Parks in Canada, and Glacier and Denali National Parks in the United States in addition to FlyOver Canada in Vancouver, B.C., FlyOver Iceland in Reykjavik. In addition, new attractions coming soon include two FlyOver theater attractions in Las Vegas and Toronto, and a premier oceanfront geothermal lagoon experience near Reykjavik, Iceland - Sky Lagoon. The company is executing an aggressive growth strategy, expanding into multiple geographies and iconic locations that enjoy perennial visitor demand. We are strengthening and improving our culture, our attractions and our operations to deliver these unforgettable guest and staff experiences. We will work hard to refine and execute our strategic plan for the expansion of the business, accelerate profitable revenue growth through strategic capital deployment, drive strong organic growth of our existing businesses, and acquire unique and complementary businesses. We will work tirelessly to build a strong entrepreneurial, fun and rewarding culture for our team members. Closing: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 01, 2024
Full time
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: As a Kitchen Manager at Cedar Point, you will be responsible for maintaining and establishing dining needs to take over operations of kitchen staff. You will also provide culinary and management experience to the restaurant, which consists of, but is not limited to: ordering, establishing item pars, inventory, scheduling, counseling staff, ensuring cleanliness of kitchen, and meeting all budgetary needs. Responsibilities: Train all kitchen personnel to ensure that their duties are being carried out in an appropriate manner Provide a clean, safe work environment at all times and accordance within state and local health regulations Manage weekly kitchen schedule in accordance to labor modules and edit the modules when deemed necessary Perform weekly inventories to help aide in making sure that all financial and budgetary goals are met Adhere to and enforce all Cedar Fair and specific park policies and procedures, including safety, attendance and EEO policies, and demonstrate commitment to customer service in all aspects of employment Work directly with supervisors teaching them all aspects of the Kitchen Manager position in which they can be considered for future positions. Qualifications: High School Diploma/GED Required. 2-4 years of related work experience required. 1-3 years of leadership/supervisory experience required. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 01, 2024
Full time
Overview: As a Kitchen Manager at Cedar Point, you will be responsible for maintaining and establishing dining needs to take over operations of kitchen staff. You will also provide culinary and management experience to the restaurant, which consists of, but is not limited to: ordering, establishing item pars, inventory, scheduling, counseling staff, ensuring cleanliness of kitchen, and meeting all budgetary needs. Responsibilities: Train all kitchen personnel to ensure that their duties are being carried out in an appropriate manner Provide a clean, safe work environment at all times and accordance within state and local health regulations Manage weekly kitchen schedule in accordance to labor modules and edit the modules when deemed necessary Perform weekly inventories to help aide in making sure that all financial and budgetary goals are met Adhere to and enforce all Cedar Fair and specific park policies and procedures, including safety, attendance and EEO policies, and demonstrate commitment to customer service in all aspects of employment Work directly with supervisors teaching them all aspects of the Kitchen Manager position in which they can be considered for future positions. Qualifications: High School Diploma/GED Required. 2-4 years of related work experience required. 1-3 years of leadership/supervisory experience required. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Job Description GENERAL MANAGER- Our General Managers earned 85K on average last year! Are you ready to be part of the action and key person in a successful operation? We are looking for active, motivated people in the restaurant world with pizza or equivalent experience. If you are looking to move forward in management with room for growth, we are interested in you. As a 21 stores franchise, we have opportunities and possibilities for management with stores of various sizes and locations. Our stores can provide a fast paced and challenging setting that will allow you to exercise your experience and expand your abilities. We have an excellent training program with the tools to develop yourself and your team. We say "Solutions, not Excuses". Best in industry rewards for accomplishments! Domino's Pizza is the pizza company in the world. With your help, we can become in every neighborhood. JOB REQUIREMENTS • Independently self-driven and RESULT-ORIENTED • Ability to handle a high stress, fast paced work environment • Confidence and strong leadership abilities • Must be 18 years of age or older • Reliable transportation • Valid license, registration, and insurance JOB DESCRIPTION -Oversee the daily operations of your 4 walls -Train and develop your team -Set and support store goals, and create a productive and positive work atmosphere while maintain company expectations -Adhere to DTID standards -Recruit, hire, train, develop, support, repeat At Domino's Pizza, Our Most Important Ingredient is Our People! Take the first step in joining our team, and you'll find opportunities you won't find anywhere else! JOIN THE PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM DTID!
May 01, 2024
Full time
Job Description GENERAL MANAGER- Our General Managers earned 85K on average last year! Are you ready to be part of the action and key person in a successful operation? We are looking for active, motivated people in the restaurant world with pizza or equivalent experience. If you are looking to move forward in management with room for growth, we are interested in you. As a 21 stores franchise, we have opportunities and possibilities for management with stores of various sizes and locations. Our stores can provide a fast paced and challenging setting that will allow you to exercise your experience and expand your abilities. We have an excellent training program with the tools to develop yourself and your team. We say "Solutions, not Excuses". Best in industry rewards for accomplishments! Domino's Pizza is the pizza company in the world. With your help, we can become in every neighborhood. JOB REQUIREMENTS • Independently self-driven and RESULT-ORIENTED • Ability to handle a high stress, fast paced work environment • Confidence and strong leadership abilities • Must be 18 years of age or older • Reliable transportation • Valid license, registration, and insurance JOB DESCRIPTION -Oversee the daily operations of your 4 walls -Train and develop your team -Set and support store goals, and create a productive and positive work atmosphere while maintain company expectations -Adhere to DTID standards -Recruit, hire, train, develop, support, repeat At Domino's Pizza, Our Most Important Ingredient is Our People! Take the first step in joining our team, and you'll find opportunities you won't find anywhere else! JOIN THE PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM DTID!
Job Description GENERAL MANAGER- Our General Managers earned 85K on average last year! Are you ready to be part of the action and key person in a successful operation? We are looking for active, motivated people in the restaurant world with pizza or equivalent experience. If you are looking to move forward in management with room for growth, we are interested in you. As a 21 stores franchise, we have opportunities and possibilities for management with stores of various sizes and locations. Our stores can provide a fast paced and challenging setting that will allow you to exercise your experience and expand your abilities. We have an excellent training program with the tools to develop yourself and your team. We say "Solutions, not Excuses". Best in industry rewards for accomplishments! Domino's Pizza is the pizza company in the world. With your help, we can become in every neighborhood. JOB REQUIREMENTS • Independently self-driven and RESULT-ORIENTED • Ability to handle a high stress, fast paced work environment • Confidence and strong leadership abilities • Must be 18 years of age or older • Reliable transportation • Valid license, registration, and insurance JOB DESCRIPTION -Oversee the daily operations of your 4 walls -Train and develop your team -Set and support store goals, and create a productive and positive work atmosphere while maintain company expectations -Adhere to DTID standards -Recruit, hire, train, develop, support, repeat At Domino's Pizza, Our Most Important Ingredient is Our People! Take the first step in joining our team, and you'll find opportunities you won't find anywhere else! JOIN THE PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM DTID!
May 01, 2024
Full time
Job Description GENERAL MANAGER- Our General Managers earned 85K on average last year! Are you ready to be part of the action and key person in a successful operation? We are looking for active, motivated people in the restaurant world with pizza or equivalent experience. If you are looking to move forward in management with room for growth, we are interested in you. As a 21 stores franchise, we have opportunities and possibilities for management with stores of various sizes and locations. Our stores can provide a fast paced and challenging setting that will allow you to exercise your experience and expand your abilities. We have an excellent training program with the tools to develop yourself and your team. We say "Solutions, not Excuses". Best in industry rewards for accomplishments! Domino's Pizza is the pizza company in the world. With your help, we can become in every neighborhood. JOB REQUIREMENTS • Independently self-driven and RESULT-ORIENTED • Ability to handle a high stress, fast paced work environment • Confidence and strong leadership abilities • Must be 18 years of age or older • Reliable transportation • Valid license, registration, and insurance JOB DESCRIPTION -Oversee the daily operations of your 4 walls -Train and develop your team -Set and support store goals, and create a productive and positive work atmosphere while maintain company expectations -Adhere to DTID standards -Recruit, hire, train, develop, support, repeat At Domino's Pizza, Our Most Important Ingredient is Our People! Take the first step in joining our team, and you'll find opportunities you won't find anywhere else! JOIN THE PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM DTID!
Job Description Pilot Flying J is seeking highly-skilled, experienced Food Services Manager to assist in running our high-volume, quick service restaurants. Our Food Service Managers assist the Restaurant General Manager and are responsible for helping to manage the restaurant operation within a travel center. You will also be responsible for the following tasks: Fill in for the Restaurant General Manager Assist GM in selecting, coaching, training and developing Team Members Direct and assign work to Team Members Creating a positive work environment for team members Expedite food service and assist with food preparation Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment Pay Rates Starting between: $41,200.00 - $59,750.00 / year
May 01, 2024
Full time
Job Description Pilot Flying J is seeking highly-skilled, experienced Food Services Manager to assist in running our high-volume, quick service restaurants. Our Food Service Managers assist the Restaurant General Manager and are responsible for helping to manage the restaurant operation within a travel center. You will also be responsible for the following tasks: Fill in for the Restaurant General Manager Assist GM in selecting, coaching, training and developing Team Members Direct and assign work to Team Members Creating a positive work environment for team members Expedite food service and assist with food preparation Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment Pay Rates Starting between: $41,200.00 - $59,750.00 / year
Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $38,600.00 - $55,920.00 / year
May 01, 2024
Full time
Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $38,600.00 - $55,920.00 / year
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Department Manager - Manages the food service program in a single site, provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, guidelines and regulations, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
Apr 30, 2024
Full time
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Department Manager - Manages the food service program in a single site, provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, guidelines and regulations, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
Healthcare Services Group, Inc.
Prospect, Kentucky
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Department Manager - Manages the food service program in a single site, provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, guidelines and regulations, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
Apr 30, 2024
Full time
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Department Manager - Manages the food service program in a single site, provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, guidelines and regulations, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
Healthcare Services Group, Inc.
Harrods Creek, Kentucky
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Department Manager - Manages the food service program in a single site, provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, guidelines and regulations, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
Apr 30, 2024
Full time
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Department Manager - Manages the food service program in a single site, provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, guidelines and regulations, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred. Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment. Certified Dietary Manager (CDM) course participant, or certification as required by State & County law. Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.