Sodexo
Chicago, Illinois
Unit Description: Contracts are about more than pricing sheets. It's the relationships you build with vendors for the future. This is an AIP and commission eligible position SodexoMAGIC is seeking a seeking a Community Liaison Manager to support business for the Chicago Metropolitan Area. SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and we are thrilled to be celebrating our 10-year anniversary together this year! SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities. The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in "quality of life solutions" around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin "Magic" Johnson himself click here. Supplier Diversity is a pillar of our CSR and DE&I program that is managed within Supply Management. This position serves as the face of Sodexo with potential diverse and small businesses to connect with the correct contact for opportunities, holds our contracted vendors accountable for reporting and represents Sodexo to external organization at conferences and events. This position supports the management of over 3000 diverse vendors and over $1.3M in diverse vendor spend. Key responsibilities include diverse vendor reporting (a requirement in many client contracts), driving diverse supplier education within our Supply Management team and affiliation engagement with key diversity organization including the NMSDC and WBENC. This position c ollaborates with colleagues in SO and Sodexo to include the Supply Managers, Food Platform, Corporate Staff and Operations. Our successful candidate will be skilled in MS Excel to include Pivot Tables/VLOOKUP, experience with BRIO and SAP along with reporting experience. Supplier diversity certification (not required, but strongly preferred) The successful candidate will: Develop and maintain a diverse supplier pipeline Manage diverse supplier reporting Maintain certification repository for diverse vendors Be a key contact for Supply Managers and Ambassadors to support growth of diverse spend Lead diversity organization engagement on behalf of Supply Management Is this opportunity right for you? We are looking for candidates who have: Strong verbal and written communication Public speaking skills to speak to large groups as a subject matter expert External networking Juggling multiple priorities Financial management with databases and spreadsheet with problem solving ability to improve processes and databases External and internal networking Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management and Catering positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management specializing in Catering. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Functional Experience - 3 years experience in supply chain, purchasing, diversity initiatives, or a related field Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Unit Description: Contracts are about more than pricing sheets. It's the relationships you build with vendors for the future. This is an AIP and commission eligible position SodexoMAGIC is seeking a seeking a Community Liaison Manager to support business for the Chicago Metropolitan Area. SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and we are thrilled to be celebrating our 10-year anniversary together this year! SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities. The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in "quality of life solutions" around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin "Magic" Johnson himself click here. Supplier Diversity is a pillar of our CSR and DE&I program that is managed within Supply Management. This position serves as the face of Sodexo with potential diverse and small businesses to connect with the correct contact for opportunities, holds our contracted vendors accountable for reporting and represents Sodexo to external organization at conferences and events. This position supports the management of over 3000 diverse vendors and over $1.3M in diverse vendor spend. Key responsibilities include diverse vendor reporting (a requirement in many client contracts), driving diverse supplier education within our Supply Management team and affiliation engagement with key diversity organization including the NMSDC and WBENC. This position c ollaborates with colleagues in SO and Sodexo to include the Supply Managers, Food Platform, Corporate Staff and Operations. Our successful candidate will be skilled in MS Excel to include Pivot Tables/VLOOKUP, experience with BRIO and SAP along with reporting experience. Supplier diversity certification (not required, but strongly preferred) The successful candidate will: Develop and maintain a diverse supplier pipeline Manage diverse supplier reporting Maintain certification repository for diverse vendors Be a key contact for Supply Managers and Ambassadors to support growth of diverse spend Lead diversity organization engagement on behalf of Supply Management Is this opportunity right for you? We are looking for candidates who have: Strong verbal and written communication Public speaking skills to speak to large groups as a subject matter expert External networking Juggling multiple priorities Financial management with databases and spreadsheet with problem solving ability to improve processes and databases External and internal networking Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management and Catering positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management specializing in Catering. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Functional Experience - 3 years experience in supply chain, purchasing, diversity initiatives, or a related field Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
CookUnity
Chicago, Illinois
Job Description The Role TheSr. Culinary Operations Manageris responsible for providing operational oversight hourly team members across multiple departments. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the kitchen operations. You will be responsible for building relationships between CookUnity team and our independent contractors Chefs teams and become a liaison for tools/resources On a daily basis, you'll be responsible for meals production, food safety, and quality control. You will monitor equipment maintenance and conditions and will ensure that the kitchen operates alongside state and federal health and safety codes. You will also ensure that all food meets the quality standards and is produced on time. You will have hands on mindset and presence in the production kitchen supporting CookUnity employees and hold our independent contractors Chefs teams accountable. Responsibilities Schedule and control staff to meet labor productivity and overtime targets Manage, coach, and motivate a team of associates and supervisors, providing them with the necessary equipment, training, and quality direction Provide a hospitable experience for our chefs and incorporate solutions to drive an efficient and frictionless experience Lead growth and development of direct team including performance management and professional development Maintain a work environment that guarantees and promotes food & team safety, ensuring compliance with Food Safety and Sustainability policies at all times Collaborate with new Chef's team onboarding. Qualifications A 2 years experience in commissary kitchen, preferred, and high-volume food preparation In-depth knowledge of kitchen health and safety regulations Chicago Food Service Manager License Proficiency with Google apps (Gmail, drive, spreadsheets, etc.) Ability to lead a team in a fast-paced environment with a high level of ambiguity and change Being able to speak conversational Spanish is strongly preferred. Problem solving and leadership skills Strong interpersonal and communication skills Ability to develop and lead others to obtain desired results & achieve productivity goals Requirements Must be able to deal with stressful situations and environment Must be able to accommodate flexible working hours including early morning, late night, weekends and holidays Able to lift up to 50 pounds and push and pull up to 100 pounds Work in temperature controlled environments Able to work onsite each work day Benefits •Health Insurance coverage PTO policy and paid holidays off • We grow, you grow: Stock Options Plan granted on Day 1. • Eligible for bi-annual performance bonus • Family leave: 12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid • Compassionate Leave: 3-5 days each time the need arises A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly •?• Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle •?• Personalized Spanish coach If you re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
Job Description The Role TheSr. Culinary Operations Manageris responsible for providing operational oversight hourly team members across multiple departments. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the kitchen operations. You will be responsible for building relationships between CookUnity team and our independent contractors Chefs teams and become a liaison for tools/resources On a daily basis, you'll be responsible for meals production, food safety, and quality control. You will monitor equipment maintenance and conditions and will ensure that the kitchen operates alongside state and federal health and safety codes. You will also ensure that all food meets the quality standards and is produced on time. You will have hands on mindset and presence in the production kitchen supporting CookUnity employees and hold our independent contractors Chefs teams accountable. Responsibilities Schedule and control staff to meet labor productivity and overtime targets Manage, coach, and motivate a team of associates and supervisors, providing them with the necessary equipment, training, and quality direction Provide a hospitable experience for our chefs and incorporate solutions to drive an efficient and frictionless experience Lead growth and development of direct team including performance management and professional development Maintain a work environment that guarantees and promotes food & team safety, ensuring compliance with Food Safety and Sustainability policies at all times Collaborate with new Chef's team onboarding. Qualifications A 2 years experience in commissary kitchen, preferred, and high-volume food preparation In-depth knowledge of kitchen health and safety regulations Chicago Food Service Manager License Proficiency with Google apps (Gmail, drive, spreadsheets, etc.) Ability to lead a team in a fast-paced environment with a high level of ambiguity and change Being able to speak conversational Spanish is strongly preferred. Problem solving and leadership skills Strong interpersonal and communication skills Ability to develop and lead others to obtain desired results & achieve productivity goals Requirements Must be able to deal with stressful situations and environment Must be able to accommodate flexible working hours including early morning, late night, weekends and holidays Able to lift up to 50 pounds and push and pull up to 100 pounds Work in temperature controlled environments Able to work onsite each work day Benefits •Health Insurance coverage PTO policy and paid holidays off • We grow, you grow: Stock Options Plan granted on Day 1. • Eligible for bi-annual performance bonus • Family leave: 12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid • Compassionate Leave: 3-5 days each time the need arises A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly •?• Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle •?• Personalized Spanish coach If you re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
Lodge Management Group
Chicago, Illinois
We are looking for a professional food and beverage manager to be responsible for managing all operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. This role demands someone with proven skills in project planning, knowledge of current food trends, cocktails, beer and overall enthusiastic individual who is passionate in creating a successful business. To be considered for this role, you should be legally authorized to work in a bar where alcoholic beverages are served and consumed. You should also be available to work in shifts, including mornings, evenings, weekends and public holidays (Blackout Dates for no time off requests may include, but are not limited to: St. Patrick's Day weekend, Memorial Day Weekend, Labor Day Weekend, New Years Eve) Responsibilities Preserve excellent levels of internal and external customer service Identify customers needs and respond proactively to all of their concerns Establish targets, KPI's, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity Requirements Project planning Minimum 2 years of training management experience Basic financial understanding and accountability PNL input experience preferred Product ordering and inventory management preferred Strong sense of urgency and attention to detail Hospitality and community engagement Serving, Bartending required Upserve/ Breadcrumbs P.O.S. knowledge a plus Qualifications At least 21 years of age Basic computer skills Written and verbal comprehension Must have open availability and be willing to work nights and weekends until as late as 5 or 6 a.m. Proven food and beverage management experience Working knowledge of various computer software programs (MS Office, restaurant management software, POS) Ability to spot and resolve problems efficiently Mastery in delegating multiple tasks Communication and leadership skills Up to date with food and beverages trends and best practices Ability to manage personnel and meet financial targets Guest-oriented and service-minded Benefits Offering a rich insurance package (Medical, Dental, Vision, Life), bonus potential, venue discounts, and competitive pay, 65K+ base salary.
We are looking for a professional food and beverage manager to be responsible for managing all operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. This role demands someone with proven skills in project planning, knowledge of current food trends, cocktails, beer and overall enthusiastic individual who is passionate in creating a successful business. To be considered for this role, you should be legally authorized to work in a bar where alcoholic beverages are served and consumed. You should also be available to work in shifts, including mornings, evenings, weekends and public holidays (Blackout Dates for no time off requests may include, but are not limited to: St. Patrick's Day weekend, Memorial Day Weekend, Labor Day Weekend, New Years Eve) Responsibilities Preserve excellent levels of internal and external customer service Identify customers needs and respond proactively to all of their concerns Establish targets, KPI's, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity Requirements Project planning Minimum 2 years of training management experience Basic financial understanding and accountability PNL input experience preferred Product ordering and inventory management preferred Strong sense of urgency and attention to detail Hospitality and community engagement Serving, Bartending required Upserve/ Breadcrumbs P.O.S. knowledge a plus Qualifications At least 21 years of age Basic computer skills Written and verbal comprehension Must have open availability and be willing to work nights and weekends until as late as 5 or 6 a.m. Proven food and beverage management experience Working knowledge of various computer software programs (MS Office, restaurant management software, POS) Ability to spot and resolve problems efficiently Mastery in delegating multiple tasks Communication and leadership skills Up to date with food and beverages trends and best practices Ability to manage personnel and meet financial targets Guest-oriented and service-minded Benefits Offering a rich insurance package (Medical, Dental, Vision, Life), bonus potential, venue discounts, and competitive pay, 65K+ base salary.
McDonald's Corporation
Chicago, Illinois
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Technical Product Manager, Restaurant Hardware Solutions, is part of the Restaurant Infrastructure & Operations team within Global Technology. This role reports to the Senior Technical Product Manager and is responsible for leading a portfolio of restaurant hardware solutions.The restaurant environment is complex, made up of many different technology hardware solutions. With constantly evolving needs of restaurant crew and customers, this team plays an important role in understanding those needs and evolving our hardware solutions to keep pace. Being a new team, the Technical Product Manager will play a key role in defining the scope of the Hardware Solutions team portfolio and associated hardware lifecycle processes - including evolution of Infrastructure as a Service capabilities related to restaurant hardware. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Support the Senior Manager, Restaurant Hardware solutions, by executing short-term strategy for a portfolio of hardware solutions (e.g., digital menu boards) Understand restaurant needs (crew, customer, manager) and translate those functional and technical needs into product requirements to be used in designing and/or selecting a hardware product, as well as continuous enhancement of the product Partner with market and cross-functional teams to define standards / technical specifications, select and approve global solutions, and certify new hardware solutions With a shift to expanded global standards and hardware as a service, the Technical Product Manager will contribute to defining market-level installation and ongoing technical support for products within their domain. Contribute to the performance of the team by overseeing work of suppliers and related teams Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular hardware solution) Define and enforce hardware solution quality standards Design and execute tests to guarantee up-time of hardware solutions in the markets; oversee third party hardware certification testing where appropriate Provide input on deployment plan for hardware solutions to market teams Facilitate processes to maintain and support hardware in the markets Manage stakeholder relationships, including product teams as customers of hardware solutions, and ensure stakeholders are aligned with hardware roadmaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Demonstrated experience owning and delivering high load technology or hardware products with measurable results. Experience partnering with stakeholders across a complex, global organization. Experience prioritizing product feature development and cost/benefit analysis (e.g. business case creation, MVP define & develop, backlog prioritization) Impact-minded approach, with ability to articulate goals and instill action and alignment to reach them. Experience working in an agile product development environment: participating in and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burndown chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity, understanding, and opportunity assessment, managing trade-offs and evaluating potential concepts with internal and external partners using design thinking and agile principles. Experience managing technical priorities and driving strategic hardware initiatives. Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function. Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business cases, and measure success. Strong written communication, presentation, and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly language. Understand customer centricity, and lead products with that mindset. Preferred Qualifications Experience with hardware peripherals, architecture, and cataloging processes. Example hardware: kiosks, digital signage, media players, scanners, cash recyclers, audio systems, etc. Experience with infrastructure as a service (IaaS) Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization Demonstrated ability to manage and navigate to drive results within a globally distributed organization Experience defining hardware standards and specifications that address global complexities and differences between markets / regions Experience managing P&L of a program and developing/managing financial forecasts to communicate ROI and spend rate Experience 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree. 2+ years working with restaurant or retail hardware solutions and platforms. Experience working on technical teams that manage an important product and/or a suite of products. Experience communicating with leadership and setting expectations for major cross-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Technical Product Manager, Restaurant Hardware Solutions, is part of the Restaurant Infrastructure & Operations team within Global Technology. This role reports to the Senior Technical Product Manager and is responsible for leading a portfolio of restaurant hardware solutions.The restaurant environment is complex, made up of many different technology hardware solutions. With constantly evolving needs of restaurant crew and customers, this team plays an important role in understanding those needs and evolving our hardware solutions to keep pace. Being a new team, the Technical Product Manager will play a key role in defining the scope of the Hardware Solutions team portfolio and associated hardware lifecycle processes - including evolution of Infrastructure as a Service capabilities related to restaurant hardware. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Support the Senior Manager, Restaurant Hardware solutions, by executing short-term strategy for a portfolio of hardware solutions (e.g., digital menu boards) Understand restaurant needs (crew, customer, manager) and translate those functional and technical needs into product requirements to be used in designing and/or selecting a hardware product, as well as continuous enhancement of the product Partner with market and cross-functional teams to define standards / technical specifications, select and approve global solutions, and certify new hardware solutions With a shift to expanded global standards and hardware as a service, the Technical Product Manager will contribute to defining market-level installation and ongoing technical support for products within their domain. Contribute to the performance of the team by overseeing work of suppliers and related teams Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular hardware solution) Define and enforce hardware solution quality standards Design and execute tests to guarantee up-time of hardware solutions in the markets; oversee third party hardware certification testing where appropriate Provide input on deployment plan for hardware solutions to market teams Facilitate processes to maintain and support hardware in the markets Manage stakeholder relationships, including product teams as customers of hardware solutions, and ensure stakeholders are aligned with hardware roadmaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Demonstrated experience owning and delivering high load technology or hardware products with measurable results. Experience partnering with stakeholders across a complex, global organization. Experience prioritizing product feature development and cost/benefit analysis (e.g. business case creation, MVP define & develop, backlog prioritization) Impact-minded approach, with ability to articulate goals and instill action and alignment to reach them. Experience working in an agile product development environment: participating in and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burndown chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity, understanding, and opportunity assessment, managing trade-offs and evaluating potential concepts with internal and external partners using design thinking and agile principles. Experience managing technical priorities and driving strategic hardware initiatives. Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function. Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business cases, and measure success. Strong written communication, presentation, and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly language. Understand customer centricity, and lead products with that mindset. Preferred Qualifications Experience with hardware peripherals, architecture, and cataloging processes. Example hardware: kiosks, digital signage, media players, scanners, cash recyclers, audio systems, etc. Experience with infrastructure as a service (IaaS) Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization Demonstrated ability to manage and navigate to drive results within a globally distributed organization Experience defining hardware standards and specifications that address global complexities and differences between markets / regions Experience managing P&L of a program and developing/managing financial forecasts to communicate ROI and spend rate Experience 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree. 2+ years working with restaurant or retail hardware solutions and platforms. Experience working on technical teams that manage an important product and/or a suite of products. Experience communicating with leadership and setting expectations for major cross-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.