In Room Dining Server- Full Time and Seasonal

  • Ocean Casino Hotel
  • Atlantic City, New Jersey
  • Jun 18, 2022
Full time

Job Description

In Room Dining Server- Full Time and Seasonal Apply For This Job

Discipline:

Room Service

About the Role

The In Room Dining Server is responsible for setting up and delivering in room dining food orders in a timely manner to guest satisfaction.

Position Responsibilities

+ Running food orders to guest rooms or assigned areas

+ Restocking silverware, plates, linen, condiments and beverages

+ Dressing tables, folding napkins, refilling ice buckets

+ Bussing tables and trays from guest rooms or hallways

+ Serves all guests according to established standards of quality

+ Completes all set-up and closing duties in a timely fashion

+ Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment

+ Adheres to state liquor laws

+ Relays guest complaints/compliments to the appropriate supervisor

+ Maintains a clean, safe, hazard-free work environment within area of responsibility

Essential Functions

+ The ability to use hands and wrists in repetitive motion to pour liquids

+ Must be able to work with a computerized POS system for order entry, pre-check functions, etc.

+ The ability to handle all types of guest related situations

+ The ability to use hands and arms to push in room dining carts weighing up to 35lb for an entire shift

+ The ability to lift hot boxes waist and chest high weighing up to 30lbs for an entire shift

+ The ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp

+ Must be able to walk and stand for entire shift

+ Shift assignments may be irregular, and will cover days, nights, weekends and holidays

What's Required

+ Minimum of 6 months' experience as a food server in high volume and/or fine dining environments.

+ Ability to work in a high-pressure environment

+ Ability to effectively communicate with guests, co-workers and management

+ High School Diploma or equivalent

+ Ability to effectively communicate in English