In Room Dining Server- Full Time and Seasonal

  • Ocean Casino Hotel
  • Atlantic City, New Jersey
  • Jun 18, 2022
Full time

Job Description

In Room Dining Server- Full Time and Seasonal Apply For This Job


Room Service

About the Role

The In Room Dining Server is responsible for setting up and delivering in room dining food orders in a timely manner to guest satisfaction.

Position Responsibilities

+ Running food orders to guest rooms or assigned areas

+ Restocking silverware, plates, linen, condiments and beverages

+ Dressing tables, folding napkins, refilling ice buckets

+ Bussing tables and trays from guest rooms or hallways

+ Serves all guests according to established standards of quality

+ Completes all set-up and closing duties in a timely fashion

+ Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment

+ Adheres to state liquor laws

+ Relays guest complaints/compliments to the appropriate supervisor

+ Maintains a clean, safe, hazard-free work environment within area of responsibility

Essential Functions

+ The ability to use hands and wrists in repetitive motion to pour liquids

+ Must be able to work with a computerized POS system for order entry, pre-check functions, etc.

+ The ability to handle all types of guest related situations

+ The ability to use hands and arms to push in room dining carts weighing up to 35lb for an entire shift

+ The ability to lift hot boxes waist and chest high weighing up to 30lbs for an entire shift

+ The ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp

+ Must be able to walk and stand for entire shift

+ Shift assignments may be irregular, and will cover days, nights, weekends and holidays

What's Required

+ Minimum of 6 months' experience as a food server in high volume and/or fine dining environments.

+ Ability to work in a high-pressure environment

+ Ability to effectively communicate with guests, co-workers and management

+ High School Diploma or equivalent

+ Ability to effectively communicate in English