Spa Director

  • Massage Heights Midtown
  • Houston, Texas
  • Nov 14, 2021
Full time Other

Job Description

We are currently seeking a Spa Director for our Massage Heights location in Midtown Houston.

Roles and Responsibilities:

  • Directly supervise and be accountable for all aspects of Retreat operations.
  • Create an environment that is passionate about providing Guest service.
  • Effectively create Team Member schedules to ensure proper execution of daily operations.
  • Support the Massage Heights mission, values and strategies.
  • Plan, prepare and conduct the necessary marketing activities
  • Have the Retreat become more efficient, effective and profitable.
  • Meet and exceed sales goals.
  • Lead by example: achieve personal as well as Team goals.
  • Motivate and track personal and Team Member sales toward goal achievement
  • Set daily, weekly, monthly and yearly plans to achieve Retreat profitability goals.
  • Set up and promote Massage Heights Corporate Lifestyle Programs to area businesses.
  • Develop incentives and implement them to motivate peak performance.
  • Recruit, hire, train and retain top talent.
  • Coach Team Members to achieve peak performance.
  • Create a positive Team environment.
  • Attend mandatory Massage Heights Corporate annual conferences


  • Minimum of 2 years of sales or retail management experience
  • P&L experience
  • Experience managing hourly wage employees
  • Commitment to standards/image of the Massage Heights brand
  • Strong leadership, organization, communication and interpersonal skills
  • People oriented with strong customer service and public relations skills
  • Demonstrated ability to operate a business successfully
  • Proven track record in achieving sales goals
  • Must have decision making authority
  • Must have working knowledge of computers, Millennium software, Word and Excel.
  • Needs to be available to work varied hours/weekends, evenings and holidays
  • Experience in training, coaching and conflict resolution

Personal and Professional Benefits Included:

  • Great pay (Salary plus commission and bonuses)
  • Amazing team work environment
  • Dental and vision benefits
  • Opportunities for advancement
  • Employee discounts for retail products, massage and facials.
  • Paid vacation

Become part of a team that stands above the rest in terms of value, clients and team members.