Ambassador Nightclub/Lounge - Blossom (National Harbor)

  • MGM Resorts International
  • Sep 12, 2021
Full time Other

Job Description

Location:National Harbor, MarylandBecome one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.PRINCIPAL DUTIES AND RESPONSIBLITIES:â¢tProvide security and safety for guests, employees and venueâ¢tAbide by all state and federal law while enforcing hotel and venue policyâ¢tGreet guests in a positive, friendly manner, and exemplifying MGM SHOW standardsâ¢tActively market venue; which includes participating in marketing requirements and outings, including but not limited to:otAssist in developing restaurant database through networking and completing data cardsotBuild and establish personal clientele listotWeekly table reservationsot(3) to (4) organic posts to one of the following social platforms with information provided by the marketing team: Facebook, Instagram, and Instagram StoriesotSharing of venues Facebook posts onto their own channels for branding and awarenessotPosting and engaging (liking and commenting) with the venue's social media posts, as well as engaging with review sites, such as Yelpâ¢tAdminister first aid and assist injured guests and employeesâ¢tMaintain current knowledge of authorities to contact in the event of specific situationsâ¢tUse professionalism in responses to all levels of situations that ariseâ¢tBe alert and vigilant of any suspicious guests or activityâ¢tEscort guests or employees out of the venue as neededâ¢tProvide detailed incident reports whenever issues arise with guests or employeesâ¢tReport safety concerns as they ariseâ¢tControl the flow of guests coming into the restaurant, bar and lounge â¢tPerform all opening and closing duties, based upon shift assignmentâ¢tCommunicate with management and service team to fulfill and address any issues or needs requested by guests or other employeesâ¢tPerform other job-related duties as requestedSUPERVISION:â¢tN/AMINIMUM REQUIREMENTS:â¢tMinimum two (2) years of experience as a Security Officer/Guard in similar, high-volume bar or nightclub establishmentâ¢tEffectively communicate in English, both oral and written formsâ¢tAt least 21 years oldPREFERRED:â¢tPrevious marketing experienceâ¢tPrevious experience in a similar resort environmentâ¢tPrevious experience using social media platforms, especially with utilization for branding and/or marketingâ¢tBilingual, with English as primary or secondary languageCERTIFICATIONS, LICENSES, REGISTRATIONS: â¢tProof of eligibility to work in the United Statesâ¢tGaming registration as required by the state of MarylandKNOWLEDGE, SKILLS, AND ABILITIES: â¢tAbility to work as a part of a team in a high-stress and high-volume environmentâ¢tAbility to work in and adapt to a dynamic and frequently changing environment â¢tAbility to adhere to and execute established department policies and proceduresâ¢tExtensive knowledge of spirits, wine, and foodâ¢tEffective listening skillsâ¢tPossess strong judgement skillsâ¢tAbility to work under pressure while being able to pay attention to detailsâ¢tBasic math skillsâ¢tBasic computer and reservation software skillsâ¢tExcellent customer service skills â¢tAbility to maintain professional, neat, and well-groomed appearance, adhering to department and company standardsâ¢tPossess intrapersonal skills to deal effectively with all business contactsâ¢tMust be able to communicate effectively in English, both oral and written formsWORKING CONDITIONS:â¢tIndoor working conditions with hot and cold surfaces, steam, and wet floorsâ¢tVaried shifts, including weekends and holidaysâ¢tModerate to high noise levelsâ¢tPhysically able to lift and carry at least 50 pounds on a tray or arm service where it applies. â¢tPhysically able to walk or stand without assistance on various surfaces for an extended period.*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job. This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please click the following link: are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit