Poker Dealer - Part Time (MGM National Harbor)

  • MGM Resorts International
  • Maryland, USA
  • Sep 11, 2021
Full time Other

Job Description

Location:National Harbor, MarylandIt is the responsibility of the Poker Room Dealer to perform the act of dealing and running a game in a professional manner while providing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.PRINCIPAL DUTIES AND RESPONSIBILITIES:Conduct and assist with operation of poker gamesGet players checks and help maintain poker table banksEnsure accuracy of table bank, table pot, and table rakeCommunicate verbally with supervisors of unnatural or irregular play and dispute on the gameVerbalize player instructions, rules, or any other information as required in the procedures of the gameDevelop customer relations and facilitate the use of the one club cardMaintains a helpful, courteous, safe, and clean environment of the gamePromote and maintain the highest level of service to all guests while staying alert to their needs and respond effectively to guest inquiriesNotify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theftPerform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES: Strong problem solving and listening skillsAble to effectively communicate in English, in both written and verbal formsAbility to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentialityAbility to multi-task and work well in a fast paced, team-oriented environmentExcellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detailExcellent customer service skills and interpersonal skills to effectively communicate with all business contactsMINIMUM REQUIREMENTS:High school diploma or equivalentOne (1) year poker dealing experience in a similar resort settingWork varied shifts, to include weekends and holidaysPREFERRED:Six (6) months of poker dealing experienceBilingual