Front Desk Agent

  • Homewood Suites by Hilton Nashville Vanderbilt, TN
  • Nashville, Tennessee
  • Sep 08, 2021
Full time Front Desk and Night Auditors

Job Description

A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication of hotel services. Extremely customer focused, this role creates opportunity for an engaging, outgoing personality to shine and create a positive guest experience. Other duties may include processing forms of payment and responding to guest inquires. This position will be responsible for following all procedures and duties set by management, which may include tasks outside of standard front desk operations. You are responsible for creating a positive guest experience to the standards set forth by showing a high level of ownership and responsibility.