Position: Team/Crew Member Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 27, 2024
Full time
Position: Team/Crew Member Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Assist with new employee orientation and training Comply with all company policies, procedures, and operational standards Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 27, 2024
Full time
Position: Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Assist with new employee orientation and training Comply with all company policies, procedures, and operational standards Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Team/Crew Member Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 27, 2024
Full time
Position: Team/Crew Member Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Team/Crew Member Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 27, 2024
Full time
Position: Team/Crew Member Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Team/Crew Member Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 27, 2024
Full time
Position: Team/Crew Member Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Team/Crew Member Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 27, 2024
Full time
Position: Team/Crew Member Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Assist with new employee orientation and training Comply with all company policies, procedures, and operational standards Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 27, 2024
Full time
Position: Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Assist with new employee orientation and training Comply with all company policies, procedures, and operational standards Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Assist with new employee orientation and training Comply with all company policies, procedures, and operational standards Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 27, 2024
Full time
Position: Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Assist with new employee orientation and training Comply with all company policies, procedures, and operational standards Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Assist with new employee orientation and training Comply with all company policies, procedures, and operational standards Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 27, 2024
Full time
Position: Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Assist with new employee orientation and training Comply with all company policies, procedures, and operational standards Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Position: Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Assist with new employee orientation and training Comply with all company policies, procedures, and operational standards Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Apr 27, 2024
Full time
Position: Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Essential Job Duties: Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable as assigned to meet operational standards Assist with new employee orientation and training Comply with all company policies, procedures, and operational standards Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Lead shift meetings Report customer or employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
NEW Fast Casual restaurant: Pagoda Asian Grill by P.F. Chang's HIRING & TRAINING NOW for all Crew Members (Service & Kitchen)! Temporary Hiring Site Hiring Site officially open! Hours: 9am to 5pm (every Monday thru Saturday) Hiring Location: SpringHill Suites by Marriott Dallas McKinney/Allen: 2660 S. Central Expy, McKinney, TX 75070 Restaurant Address: 1801 N. Hardin Blvd, Suite 100, McKinney, TX 75071 Hiring immediately for full-time and part-time hourly Service Crew Members, Hospitality Team Members, FOH Team Members. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: We are looking for enthusiastic and dedicated individuals to join our team as Service Crew Members at Pagoda Asian Grill. Service Crew Members will be responsible for providing exceptional Guest service and contributing to the overall success of our restaurant. The primary goal will be to ensure our Guests have a memorable dining experience. Job Responsibilities: Excellent customer service skills. Ability to work in a fast-paced environment and remain calm under pressure. Strong interpersonal skills and a friendly, customer-focused attitude. Attention to detail and accuracy in order processing. Basic math skills for cash handling. Willingness to learn and adapt to changing tasks and priorities. Food service experience is a plus but not required. Flexibility to work evenings, weekends, and holidays as needed. Job Requirements: Excellent customer service skills. Food service experience is a plus but not required. Ability to work in a fast-paced environment and remain calm under pressure. Strong interpersonal skills and a friendly, customer-focused attitude. Attention to detail and accuracy in order processing. Basic math skills for cash handling. Willingness to learn and adapt to changing tasks and priorities. Must be able to stand and walk for periods of four to ten hours in length each shift. Ability to communicate in Spanish and English is a plus. Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. Ability to learn proper sanitation practices and safety procedures. Must possess a current Food Handler's Card where applicable. Ability to work around various levels of temperature, including warm to very warm temperatures in the kitchen. Ability to wash dishes, sweep/mop floors, clean and maintain equipment, sanitize utensils, and maintain all areas of the restaurant. Flexibility to work evenings, weekends, and holidays as needed. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $12.00 - $17.00 / hour
Apr 20, 2024
Full time
NEW Fast Casual restaurant: Pagoda Asian Grill by P.F. Chang's HIRING & TRAINING NOW for all Crew Members (Service & Kitchen)! Temporary Hiring Site Hiring Site officially open! Hours: 9am to 5pm (every Monday thru Saturday) Hiring Location: SpringHill Suites by Marriott Dallas McKinney/Allen: 2660 S. Central Expy, McKinney, TX 75070 Restaurant Address: 1801 N. Hardin Blvd, Suite 100, McKinney, TX 75071 Hiring immediately for full-time and part-time hourly Service Crew Members, Hospitality Team Members, FOH Team Members. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: We are looking for enthusiastic and dedicated individuals to join our team as Service Crew Members at Pagoda Asian Grill. Service Crew Members will be responsible for providing exceptional Guest service and contributing to the overall success of our restaurant. The primary goal will be to ensure our Guests have a memorable dining experience. Job Responsibilities: Excellent customer service skills. Ability to work in a fast-paced environment and remain calm under pressure. Strong interpersonal skills and a friendly, customer-focused attitude. Attention to detail and accuracy in order processing. Basic math skills for cash handling. Willingness to learn and adapt to changing tasks and priorities. Food service experience is a plus but not required. Flexibility to work evenings, weekends, and holidays as needed. Job Requirements: Excellent customer service skills. Food service experience is a plus but not required. Ability to work in a fast-paced environment and remain calm under pressure. Strong interpersonal skills and a friendly, customer-focused attitude. Attention to detail and accuracy in order processing. Basic math skills for cash handling. Willingness to learn and adapt to changing tasks and priorities. Must be able to stand and walk for periods of four to ten hours in length each shift. Ability to communicate in Spanish and English is a plus. Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. Ability to learn proper sanitation practices and safety procedures. Must possess a current Food Handler's Card where applicable. Ability to work around various levels of temperature, including warm to very warm temperatures in the kitchen. Ability to wash dishes, sweep/mop floors, clean and maintain equipment, sanitize utensils, and maintain all areas of the restaurant. Flexibility to work evenings, weekends, and holidays as needed. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $12.00 - $17.00 / hour
NEW Fast Casual restaurant: Pagoda Asian Grill by P.F. Chang's HIRING & TRAINING NOW for all Crew Members (Service & Kitchen)! Temporary Hiring Site Hiring Site officially open! Hours: 9am to 5pm (every Monday thru Saturday) Hiring Location: SpringHill Suites by Marriott Dallas McKinney/Allen: 2660 S. Central Expy, McKinney, TX 75070 Restaurant Address: 1801 N. Hardin Blvd, Suite 100, McKinney, TX 75071 Hiring immediately for full-time and part-time hourly Service Crew Members, Hospitality Team Members, FOH Team Members. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: We are looking for enthusiastic and dedicated individuals to join our team as Service Crew Members at Pagoda Asian Grill. Service Crew Members will be responsible for providing exceptional Guest service and contributing to the overall success of our restaurant. The primary goal will be to ensure our Guests have a memorable dining experience. Job Responsibilities: Excellent customer service skills. Ability to work in a fast-paced environment and remain calm under pressure. Strong interpersonal skills and a friendly, customer-focused attitude. Attention to detail and accuracy in order processing. Basic math skills for cash handling. Willingness to learn and adapt to changing tasks and priorities. Food service experience is a plus but not required. Flexibility to work evenings, weekends, and holidays as needed. Job Requirements: Excellent customer service skills. Food service experience is a plus but not required. Ability to work in a fast-paced environment and remain calm under pressure. Strong interpersonal skills and a friendly, customer-focused attitude. Attention to detail and accuracy in order processing. Basic math skills for cash handling. Willingness to learn and adapt to changing tasks and priorities. Must be able to stand and walk for periods of four to ten hours in length each shift. Ability to communicate in Spanish and English is a plus. Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. Ability to learn proper sanitation practices and safety procedures. Must possess a current Food Handler's Card where applicable. Ability to work around various levels of temperature, including warm to very warm temperatures in the kitchen. Ability to wash dishes, sweep/mop floors, clean and maintain equipment, sanitize utensils, and maintain all areas of the restaurant. Flexibility to work evenings, weekends, and holidays as needed. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $12.00 - $17.00 / hour
Apr 20, 2024
Full time
NEW Fast Casual restaurant: Pagoda Asian Grill by P.F. Chang's HIRING & TRAINING NOW for all Crew Members (Service & Kitchen)! Temporary Hiring Site Hiring Site officially open! Hours: 9am to 5pm (every Monday thru Saturday) Hiring Location: SpringHill Suites by Marriott Dallas McKinney/Allen: 2660 S. Central Expy, McKinney, TX 75070 Restaurant Address: 1801 N. Hardin Blvd, Suite 100, McKinney, TX 75071 Hiring immediately for full-time and part-time hourly Service Crew Members, Hospitality Team Members, FOH Team Members. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: We are looking for enthusiastic and dedicated individuals to join our team as Service Crew Members at Pagoda Asian Grill. Service Crew Members will be responsible for providing exceptional Guest service and contributing to the overall success of our restaurant. The primary goal will be to ensure our Guests have a memorable dining experience. Job Responsibilities: Excellent customer service skills. Ability to work in a fast-paced environment and remain calm under pressure. Strong interpersonal skills and a friendly, customer-focused attitude. Attention to detail and accuracy in order processing. Basic math skills for cash handling. Willingness to learn and adapt to changing tasks and priorities. Food service experience is a plus but not required. Flexibility to work evenings, weekends, and holidays as needed. Job Requirements: Excellent customer service skills. Food service experience is a plus but not required. Ability to work in a fast-paced environment and remain calm under pressure. Strong interpersonal skills and a friendly, customer-focused attitude. Attention to detail and accuracy in order processing. Basic math skills for cash handling. Willingness to learn and adapt to changing tasks and priorities. Must be able to stand and walk for periods of four to ten hours in length each shift. Ability to communicate in Spanish and English is a plus. Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. Ability to learn proper sanitation practices and safety procedures. Must possess a current Food Handler's Card where applicable. Ability to work around various levels of temperature, including warm to very warm temperatures in the kitchen. Ability to wash dishes, sweep/mop floors, clean and maintain equipment, sanitize utensils, and maintain all areas of the restaurant. Flexibility to work evenings, weekends, and holidays as needed. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $12.00 - $17.00 / hour
About Us COMPANY SHARES 10% PROFIT SCHEME FOR YOU AND YOUR TEAM PAID OVERTIME PENSION ENHANCEMENTS UP TO 10% TAXI HOME CONTIRBUTIONS 4-WEEK SABBATICAL EVERY 5 YEARS STAFF DISCOUNT We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You'll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back. HOP STOCK We believe in sharing our success with our crew and have a unique Hop Stock benefit for our salaried team. That means you share in our success, and if we grow strongly, we win together. OVERTIME We pay overtime for any hours worked beyond your contracted hours to all salaried crew, because we know it's right to reimburse you in full for any extra time you work for us. PROFIT SHARE Our BrewDog Bars now share 10% of their profits with our fantastic crew. We're setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job. PENSION ENHANCEMENT We increase our contributions to your pension up to 10% of your salary so together we can properly invest in your future. And, since the statutory amount all businesses pay is 3%, our decision to pay above that shows we're taking your future seriously. SAFE RIDE HOME We want to make sure you get home safe after a hard shift. That's why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew. 4-WEEK SABBATICAL After every 5 years here you will receive an additional 4 weeks off to spend doing whatever you want. STAFF DISCOUNT 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe ( don't put your hoody in the fridge though) BEER TRAINING We love beer and we want you to love beer too, so we'll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. AND A LOT MORE Okay, deep breath enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples at the end of some shifts. We're also the world's first carbon negative beer business. We're focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others') for the environment. About The Role BREWDOG ARE ON THE HUNT FOR A DEPUTY GENERAL MANAGER! We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we're looking for a General Manager to join our team. In this role you'll be a true leader - you'll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. You will be the right hand person for the General Manager, taking the reigns when they are away from the business to ensure that everything flows as it should. BrewDog's goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun. This senior position will also support in managing the profitability of the overall business. You'll be influential in leading a large management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us. About You We are seeking candidates who currently hold the position of a General Manager. The ideal candidate will bring a wealth of experience and expertise to drive success in this dynamic role. You will have a couple of years experience in a busy bar & kitchen in order to help steer and develop the team here. Financial acumen will also be required for this role, with a solid understand of P&L's in all parts of the business. You'll be dedicated and flexible - this one of a kind role within BrewDog will be both challenging and rewarding, and something you can make your own. Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don't is essential. We've got all the tools (and the beer), you just need to be excited to learn. You also must be customer service focus centric, making sure every single experience a customer has at this BrewDog bar absolutely stand-out. You'll be a natural trainer & love seeing the people around you learn & develop, you'll be responsible for nurturing the future talent in BrewDog bars and take pride in that. Proven experience of successfully managing and developing a driven and high performing with examples of team progression. THE BREWDOG CHARTER WE BLEED CRAFT BEER This is our true North. WE ARE UNCOMPROMISING If we don't love it, we don't do it. Ever. WE COUNT TIME IN DOG YEARS We are ambitious. We are relentless. We take risks. WE CHALLENGE EVERYTHING We forge our own path. WITHOUT US WE ARE NOTHING We are BrewDog.
Apr 18, 2024
Full time
About Us COMPANY SHARES 10% PROFIT SCHEME FOR YOU AND YOUR TEAM PAID OVERTIME PENSION ENHANCEMENTS UP TO 10% TAXI HOME CONTIRBUTIONS 4-WEEK SABBATICAL EVERY 5 YEARS STAFF DISCOUNT We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You'll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back. HOP STOCK We believe in sharing our success with our crew and have a unique Hop Stock benefit for our salaried team. That means you share in our success, and if we grow strongly, we win together. OVERTIME We pay overtime for any hours worked beyond your contracted hours to all salaried crew, because we know it's right to reimburse you in full for any extra time you work for us. PROFIT SHARE Our BrewDog Bars now share 10% of their profits with our fantastic crew. We're setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job. PENSION ENHANCEMENT We increase our contributions to your pension up to 10% of your salary so together we can properly invest in your future. And, since the statutory amount all businesses pay is 3%, our decision to pay above that shows we're taking your future seriously. SAFE RIDE HOME We want to make sure you get home safe after a hard shift. That's why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew. 4-WEEK SABBATICAL After every 5 years here you will receive an additional 4 weeks off to spend doing whatever you want. STAFF DISCOUNT 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe ( don't put your hoody in the fridge though) BEER TRAINING We love beer and we want you to love beer too, so we'll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. AND A LOT MORE Okay, deep breath enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples at the end of some shifts. We're also the world's first carbon negative beer business. We're focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others') for the environment. About The Role BREWDOG ARE ON THE HUNT FOR A DEPUTY GENERAL MANAGER! We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we're looking for a General Manager to join our team. In this role you'll be a true leader - you'll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. You will be the right hand person for the General Manager, taking the reigns when they are away from the business to ensure that everything flows as it should. BrewDog's goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun. This senior position will also support in managing the profitability of the overall business. You'll be influential in leading a large management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us. About You We are seeking candidates who currently hold the position of a General Manager. The ideal candidate will bring a wealth of experience and expertise to drive success in this dynamic role. You will have a couple of years experience in a busy bar & kitchen in order to help steer and develop the team here. Financial acumen will also be required for this role, with a solid understand of P&L's in all parts of the business. You'll be dedicated and flexible - this one of a kind role within BrewDog will be both challenging and rewarding, and something you can make your own. Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don't is essential. We've got all the tools (and the beer), you just need to be excited to learn. You also must be customer service focus centric, making sure every single experience a customer has at this BrewDog bar absolutely stand-out. You'll be a natural trainer & love seeing the people around you learn & develop, you'll be responsible for nurturing the future talent in BrewDog bars and take pride in that. Proven experience of successfully managing and developing a driven and high performing with examples of team progression. THE BREWDOG CHARTER WE BLEED CRAFT BEER This is our true North. WE ARE UNCOMPROMISING If we don't love it, we don't do it. Ever. WE COUNT TIME IN DOG YEARS We are ambitious. We are relentless. We take risks. WE CHALLENGE EVERYTHING We forge our own path. WITHOUT US WE ARE NOTHING We are BrewDog.
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Technical Product Manager, Restaurant Hardware Solutions, is part of the Restaurant Infrastructure & Operations team within Global Technology. This role reports to the Senior Technical Product Manager and is responsible for leading a portfolio of restaurant hardware solutions.The restaurant environment is complex, made up of many different technology hardware solutions. With constantly evolving needs of restaurant crew and customers, this team plays an important role in understanding those needs and evolving our hardware solutions to keep pace. Being a new team, the Technical Product Manager will play a key role in defining the scope of the Hardware Solutions team portfolio and associated hardware lifecycle processes - including evolution of Infrastructure as a Service capabilities related to restaurant hardware. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Support the Senior Manager, Restaurant Hardware solutions, by executing short-term strategy for a portfolio of hardware solutions (e.g., digital menu boards) Understand restaurant needs (crew, customer, manager) and translate those functional and technical needs into product requirements to be used in designing and/or selecting a hardware product, as well as continuous enhancement of the product Partner with market and cross-functional teams to define standards / technical specifications, select and approve global solutions, and certify new hardware solutions With a shift to expanded global standards and hardware as a service, the Technical Product Manager will contribute to defining market-level installation and ongoing technical support for products within their domain. Contribute to the performance of the team by overseeing work of suppliers and related teams Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular hardware solution) Define and enforce hardware solution quality standards Design and execute tests to guarantee up-time of hardware solutions in the markets; oversee third party hardware certification testing where appropriate Provide input on deployment plan for hardware solutions to market teams Facilitate processes to maintain and support hardware in the markets Manage stakeholder relationships, including product teams as customers of hardware solutions, and ensure stakeholders are aligned with hardware roadmaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Demonstrated experience owning and delivering high load technology or hardware products with measurable results. Experience partnering with stakeholders across a complex, global organization. Experience prioritizing product feature development and cost/benefit analysis (e.g. business case creation, MVP define & develop, backlog prioritization) Impact-minded approach, with ability to articulate goals and instill action and alignment to reach them. Experience working in an agile product development environment: participating in and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burndown chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity, understanding, and opportunity assessment, managing trade-offs and evaluating potential concepts with internal and external partners using design thinking and agile principles. Experience managing technical priorities and driving strategic hardware initiatives. Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function. Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business cases, and measure success. Strong written communication, presentation, and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly language. Understand customer centricity, and lead products with that mindset. Preferred Qualifications Experience with hardware peripherals, architecture, and cataloging processes. Example hardware: kiosks, digital signage, media players, scanners, cash recyclers, audio systems, etc. Experience with infrastructure as a service (IaaS) Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization Demonstrated ability to manage and navigate to drive results within a globally distributed organization Experience defining hardware standards and specifications that address global complexities and differences between markets / regions Experience managing P&L of a program and developing/managing financial forecasts to communicate ROI and spend rate Experience 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree. 2+ years working with restaurant or retail hardware solutions and platforms. Experience working on technical teams that manage an important product and/or a suite of products. Experience communicating with leadership and setting expectations for major cross-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Apr 11, 2024
Full time
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Technical Product Manager, Restaurant Hardware Solutions, is part of the Restaurant Infrastructure & Operations team within Global Technology. This role reports to the Senior Technical Product Manager and is responsible for leading a portfolio of restaurant hardware solutions.The restaurant environment is complex, made up of many different technology hardware solutions. With constantly evolving needs of restaurant crew and customers, this team plays an important role in understanding those needs and evolving our hardware solutions to keep pace. Being a new team, the Technical Product Manager will play a key role in defining the scope of the Hardware Solutions team portfolio and associated hardware lifecycle processes - including evolution of Infrastructure as a Service capabilities related to restaurant hardware. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Support the Senior Manager, Restaurant Hardware solutions, by executing short-term strategy for a portfolio of hardware solutions (e.g., digital menu boards) Understand restaurant needs (crew, customer, manager) and translate those functional and technical needs into product requirements to be used in designing and/or selecting a hardware product, as well as continuous enhancement of the product Partner with market and cross-functional teams to define standards / technical specifications, select and approve global solutions, and certify new hardware solutions With a shift to expanded global standards and hardware as a service, the Technical Product Manager will contribute to defining market-level installation and ongoing technical support for products within their domain. Contribute to the performance of the team by overseeing work of suppliers and related teams Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular hardware solution) Define and enforce hardware solution quality standards Design and execute tests to guarantee up-time of hardware solutions in the markets; oversee third party hardware certification testing where appropriate Provide input on deployment plan for hardware solutions to market teams Facilitate processes to maintain and support hardware in the markets Manage stakeholder relationships, including product teams as customers of hardware solutions, and ensure stakeholders are aligned with hardware roadmaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Demonstrated experience owning and delivering high load technology or hardware products with measurable results. Experience partnering with stakeholders across a complex, global organization. Experience prioritizing product feature development and cost/benefit analysis (e.g. business case creation, MVP define & develop, backlog prioritization) Impact-minded approach, with ability to articulate goals and instill action and alignment to reach them. Experience working in an agile product development environment: participating in and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burndown chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity, understanding, and opportunity assessment, managing trade-offs and evaluating potential concepts with internal and external partners using design thinking and agile principles. Experience managing technical priorities and driving strategic hardware initiatives. Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function. Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business cases, and measure success. Strong written communication, presentation, and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly language. Understand customer centricity, and lead products with that mindset. Preferred Qualifications Experience with hardware peripherals, architecture, and cataloging processes. Example hardware: kiosks, digital signage, media players, scanners, cash recyclers, audio systems, etc. Experience with infrastructure as a service (IaaS) Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization Demonstrated ability to manage and navigate to drive results within a globally distributed organization Experience defining hardware standards and specifications that address global complexities and differences between markets / regions Experience managing P&L of a program and developing/managing financial forecasts to communicate ROI and spend rate Experience 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree. 2+ years working with restaurant or retail hardware solutions and platforms. Experience working on technical teams that manage an important product and/or a suite of products. Experience communicating with leadership and setting expectations for major cross-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.