Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. 24 North Hotel is Key West's answer to casual-resort luxury offering guests a genuine island experience. Set at the entry point of Key West on North Roosevelt Boulevard the hotel is convenient to the island's best attractions including Old Town, Duval Street, Mallory Square, Smathers Beach and the Hemingway House. With 145 guest rooms (including 8 suites), views of the gulf, and a lively pool scene, guests can embrace Key West culture while staying in a modern and hip hotel. The Outlet Pool Attendant is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to work outdoors. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.
Apr 26, 2024
Full time
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. 24 North Hotel is Key West's answer to casual-resort luxury offering guests a genuine island experience. Set at the entry point of Key West on North Roosevelt Boulevard the hotel is convenient to the island's best attractions including Old Town, Duval Street, Mallory Square, Smathers Beach and the Hemingway House. With 145 guest rooms (including 8 suites), views of the gulf, and a lively pool scene, guests can embrace Key West culture while staying in a modern and hip hotel. The Outlet Pool Attendant is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to work outdoors. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snøhetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space that's bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views. The Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Complete opening/closing checklist according to standards. Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. Have knowledge of which garnishes go in each drink. Process credit card and room charges. Clear and clean tables when guests leave, return glasses to be washed. Keep lounge area clean and free from debris at all times. Follow all cash handling policies, and prepare closing report for night audit. Perform all side work duties according to the schedule. Full knowledge of state liquor laws. Be familiar with the computer system. Help the bartender prepare drinks when needed. Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. Ensure overall guest satisfaction. High school diploma or equivalent and/or experience in a hotel or a related field preferred. Must be of legal age to serve alcoholic beverages, according to local state laws. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Hourly Wage ($14.6260/hour) Tipped Position
Apr 22, 2024
Full time
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snøhetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space that's bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views. The Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Complete opening/closing checklist according to standards. Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. Have knowledge of which garnishes go in each drink. Process credit card and room charges. Clear and clean tables when guests leave, return glasses to be washed. Keep lounge area clean and free from debris at all times. Follow all cash handling policies, and prepare closing report for night audit. Perform all side work duties according to the schedule. Full knowledge of state liquor laws. Be familiar with the computer system. Help the bartender prepare drinks when needed. Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. Ensure overall guest satisfaction. High school diploma or equivalent and/or experience in a hotel or a related field preferred. Must be of legal age to serve alcoholic beverages, according to local state laws. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Hourly Wage ($14.6260/hour) Tipped Position
Job Description Job Description Description:CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PIfe4db-5747
May 03, 2024
Full time
Job Description Job Description Description:CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PIfe4db-5747
Description: CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PI9972a45ef6-
May 02, 2024
Full time
Description: CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PI9972a45ef6-
Description: CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PI95c8fa0fa1e1-5747
May 01, 2024
Full time
Description: CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PI95c8fa0fa1e1-5747