Restaurant General Manager - Retail Food Service Management Job Description
Restaurant management professionals, how would you like to build a fun and rewarding career with an American classic? Join our team at Steak 'n Shake! For over 80 years, we have delighted our loyal customers with the country's best, freshest, and tastiest quick-serve dishes - especially the original steak burger and our hand-dipped milkshakes. As we continue to grow, we are looking for experienced and service-focused Restaurant General Managers just like you to help us to carry on that proud tradition.
You will oversee management, staff, and overall operations at one of our Steak 'n Shake restaurants, serving our patrons the highest quality burgers and shakes at the lowest possible prices, while providing them with the great service and the fun and welcoming environment that they've come to expect from us.
We offer competitive compensation and benefits, paid training, plenty of room for recognition, and professional growth and advancement, and the opportunity to be a part of a popular quick-service brand that has become an American institution. If you have the qualifications and the friendly and outgoing personality we're looking for, we want to talk with you. Contact us today! Restaurant General Manager - Retail Food Service Management Job Responsibilities
As a Restaurant General Manager, your main overall leadership goal will be to live and teach the mission and vision of the company, setting a solid and positive example for your team. It will be up to you to ensure that the restaurant is running smoothly and to always make the guest the priority. Additionally, you will partner with the District Manager to ensure the overall financial health, and consistent execution of brand standards for your restaurant while developing a bench of well-trained talent for each level within your organization.
Additional duties for this role will include:
Restaurant General Manager - Retail Food Service Management
- Managing the business by directing and holding the management, service, and production teams accountable for service and operations excellence
- Ensuring that all team members consistently adhere to Steak 'n Shake procedures, policies, and specifications to deliver the highest quality burgers and shakes
- Directing all activities to ensure a clean, safe and attractive environment
- Ensuring a positive and memorable overall guest experience
- Recruiting, hiring, training, reviewing your staff, including disciplining and firing when necessary
- Overseeing P&L, budget, and payroll
- Ensuring timely and thorough repair and maintenance for your restaurant
We are looking for a Restaurant General Manager who combines an entrepreneurial approach and a relentless pursuit of excellence, with a firm commitment to providing an exceptional customer experience. You should be highly organized, detail-oriented and proactive with strong time-management skills, and the ability to thrive in a fast-paced environment. It is also important that you display outstanding communication and interpersonal skills, as well as the ability to effectively motivate and lead your team, from your managers and supervisors to entry-level team members.
Specific qualifications for the role include:
Restaurant General Manager - Retail Food Service Management Benefits
- Minimum of 3 years in the restaurant industry, including prior General Manager experience
- Proven track record of building sales, increasing profits, people development, and operational improvements
- Leadership style with a strong focus on service and hospitality
- Ownership mentality, business maturity, and strong industry awareness
- Ability to utilize tactical and strategic judgment to achieve all key business measures
- Bachelor's degree, preferred
Over and over again we hear that our people stay with us because they enjoy the people they work with. As a Restaurant General Manager at Steak 'n Shake, you get to have an impact on peoples' lives by making their work environment fun and exciting. If you long for more than just a desk job, we can offer you a challenging and rewarding career where you can interact with people each and every day as part of a winning team.
Your hard work and professional dedication will be rewarded with a generous compensation package, including:
Restaurant General Manager - Retail Food Service Management Join Steak 'n Shake's proud tradition of serving
- Competitive salary commensurate with experience
- Quarterly incentive bonus program
- Basic life and AD&D insurance
- Day one medical, vision, dental, and life insurance plans
- Short- and long-term disability available
- Paid vacation
- Exceptional training, development, and onboarding program
the country's best, freshest, and tastiest burgers and shakes!