FT & PT Bartenders

  • First Hospitality Group Inc
  • Louisville, Kentucky
  • May 31, 2021
Full time Bartenders

Job Description

Description

About this job...

Restaurant Bartenders provide attentive, dynamic, and inspiring beverage service for our restaurant guests. Thorough knowledge of mixology, the restaurant food and beverage menus, and recommended pairings is critical to success. Restaurant Bartenders must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Bartender is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

* Prepare the bar for service by cleaning guest and service spaces and stocking essential supplies for ease of use. Retrieve liquor based on requisition.
* Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
* Prepare cocktails and other beverages to specification with accuracy, honoring special requests and ensuring guest delight.
* Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
* Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
* Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
* Always maintain professionalism consistent with restaurant and company expectations.
* Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
* Take on additional tasks as necessary or assigned by restaurant leadership.

Minimum Requirements

Success Factors...

Experience & Education:

* 3+ years of bartending experience
* Mixology or bartending certification preferred
* High School diploma or equivalency education certificate required

Communication:

* Effective verbal and written communication skills
* Must be able to speak, read, and write in primary language(s) used in the workplace

Physical:

* 8+ hours per day; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds frequently
* Reach, bend, stoop, and pivot frequently throughout the workday

Managed by First Hospitality

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.