Discovery Cove Host (Special Occasions)

  • SeaWorld Parks
  • Orlando, Florida
  • May 29, 2021
Full time Host/Hostess

Job Description

Discovery Cove Host (Special Occasions)

Discovery Cove Orlando

Discovery Cove Host (Special Occasions)

At our parks, you're more than an employee. You're an Ambassador… And what we do is more than a job. Every day, we inspire guests to take action to protect our natural world. Become a SeaWorld Ambassador and be part of something real and amazing!

What you get to do:

* Greet guests and provide park information to our visitors
* Perform guest check-in/check-out functions
* Perform guest bag checks
* Provide informational tours for small groups of up to 12 guests
* Provide transportation to and from SeaWorld for guests in company vehicle
* Size male/female guests to ensure proper fitting of swim gear
* Prepare swim bags for children and adult guests
* Maintaining Private Cabanas in both service and cleanliness
* Assist with VIP coordination/special events
* Quickly resolve guest challenges by providing exceptional guest service
* Distribute available lockers to our guests, while maintaining cleanliness of locker facilities
* Maintain cleanliness of all park areas including trash removal and sweeping
* Conduct guest surveys
* Maintain a safe work environment
* Perform other duties as assigned

What it takes to succeed:

* previous experience in a customer service role
* a working knowledge of all Microsoft Office applications
* excellent written and verbal communication skills
* excellent guest service skills
* excellent cash handling skills
* able to stand for long periods of time
* able to walk in sand
* able to lift 40 pounds
* able to push/pull 50 pounds
* able to work indoors/outdoors in all weather conditions and temperature extremes
* available to work 3 full days per week, including at least 1 weekend full day
* Possession of a valid state driver's license preferred
* Experience in Discovery Cove Operations department preferred
* Bilingual preferred (Portuguese a plus)

The perks of the position:

As part of the SeaWorld family, you'll enjoy a fun, fast-paced environment and great teammates, as well as:

* FREE park admission
* Discounted park admission tickets and passes for family and friends
* Park discounts on food, merchandise, etc.

Join the team!

If you're looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we're looking for you!

Discovery Cove Orlando is committed to the health and safety of our guests and team members. We have worked diligently with state and local health officials, outside consultants and attraction industry leaders to enhance our already strict health, safety and cleanliness standards. These protocols and guidelines will be modified based on evolving industry standards and methodologies, public health and governmental directives, and advancing scientific knowledge on the transmissibility of COVID-19.