Host/Hostess

  • Genghis Grill
  • Houston, Texas
  • May 29, 2021
Full time Host/Hostess

Job Description

Greets customers in a genuine manner. Conducts restaurant tours, offers seating options, and suggests appetizers and beverages. Maintains a clean, organized, and welcoming environment.Duties and ResponsibilitiesGreets customers in a genuine manner, asks if it is a customer's first visit and conducts restaurant tours. Offers customers their choice of table, presents menus, and introduces appetizers and beveragesNotifies the manager of all first time customersSets up tables for large parties and provides any needed highchairs, boosters, or slingsMaintains an accurate wait list and provides quote times to customersMaintains a clean and welcoming environment including a clean floor, windows, host stand, and menusNotifies manager in the event of any issues or displeased customersPerforms opening and closing duties such as cleaning tasks in the host stand and surrounding areaAssists in delivering food and beverages to customersAssists in cleaning and sanitizing tablesSweeps dining room periodicallyMaintains a safe working environment and reports any safety issues to management immediatelyPolish silverware and bowlsFollows all sanitation and safety policiesFollows company cash handling policies and proceduresMaintains valid state and local food handlers and alcohol certifications as applicableDemonstrates team work at every opportunityAdvises Restaurant Manager/General Manager/Regional Director of any non-routine situationsPerforms other duties as assigned by managementQualificationsMust have excellent verbal and customer service skillsMust be customer centric, demonstrating a desire to be of serviceMust be able to multi task while maintaining required standards of operationsMust be able to address customer concerns in a manner that builds customer relationsMust be respectful of all customers, managers, team members, and vendorsPhysical RequirementsMust be able to lift/carry up to 25 lb.Must be capable of constant walking, standing, stooping, and reaching in all directionsMust have manual dexterityMust be available to work a variety of opens, swings, and closes including weekends and holidaysIf you need any accommodation from Genghis Grill to enable you to perform essential job functions, please let us know