Senior Catering Sales Manager, Waldorf Astoria Atlanta Buckhead

  • Hilton
  • Atlanta, Georgia
  • Mar 28, 2021
Full time General Managers and Management Executives Banquet Staff Sales and Marketing

Job Description

As Senior Catering Sales Manager with Waldorf Astoria Atlanta Buckhead you will manage and prospect for accounts as designated by the Director of Sales & Marketing to support the established sales goals for the hotel. This will require minimal travel and management of various accounts.We're in the Buckhead fashion district, within a mile of Phipps Plaza, Lenox Square, and The Shops at Buckhead. Explore acres of greenery at the Atlanta Botanical Garden and Chastain Park & Amphitheatre, both 15 minutes away. We feature a spa, yoga studio, sauna, and steam room. Your stay includes a personal concierge, on hand to assist with special requests.What will I be doing? Complete on-boarding checklist encompassing Global Waldorf Astoria and local Atlanta familiarization process to include competitive site inspections and email introductions to your professional contacts Responsible for Local Corporate, Weddings and Social booking segments Responsible for detailing and servicing Group Meetings and Events Proficient product knowledge of Waldorf Astoria Atlanta Buckhead Review and discuss sales goals with Director of Sales & Marketing Plan monthly site inspections and client trips and ongoing sales trips as required Create and implement strategic prospecting plan and sales action plan for review Actively participate, orchestrate, and initial projects and meetings as required to achieve sales goals Meet and exceed monthly, quarterly and annual sales goals Establish and maintain visibility of Waldorf Astoria, Atlanta with industry accounts Methodically solicit potential clients for future business on an ongoing basis Conduct outside sales calls and highly polished presentations to current and prospective clients Attend hotel and industry related functions and tradeshows Represent and cross-sell Waldorf Astoria Group properties Support WA regional sales office and maintain relationship with them Entertain potential and existing clientele to develop and maintain relationships Actively participate, orchestrate, and initiate projects and meetings as required to achieve sales goals Fluent in Hilton's EventReady Program Participation in annual budget and marketing plan Participation in monthly forecasting and month end recaps Lead Catering Coordinator Assist Corporate Sales Manager as directed by Director of Sales & Marketing Ability to take on additional tasks assigned by Director of Sales & Marketing Perform any other reasonable duties as required by the Director of Sales & MarketingWhat are we looking for?• Excellent communication skills in all aspects: verbal, written and nonverbal• Professional and appropriate business appearance and presentation• 3-5 years' experience in a comparable position in a luxury hotel operation, preferred.• Excellent knowledge of all aspects of Luxury market segments.• Flexible work hours to meet the demands of a 24-hour operation• Must be highly numerate and able to work comprehensively with spreadsheets and budgeting packages.• Possess excellent organizational and administrative skills• Quality driven with a passion for excellence in guest service and satisfaction • Approachable, open minded and fair• Must be able to work in a team and independently on occasions. • Fluent in English• Ability to sit and stand for extended periods of time.• Proficient in Microsoft Office software• Willingness and capacity to learn and apply new systems• Proficient in OnQ and Delphi .fdcDesirable• Previous experience managing and/or coordinating the sales process preferably for a luxury property• Capability to use Excel to generate and interpret data reports on business volume from sales territory and individual sales progress reports • Capability to use PowerPoint beyond required presentation skills and proactively create compelling up to date presentations for the sales team and other hotel departments to use in operations• Ability to accurately type 45 words per minuteSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus AdaptabilityWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!