JOB BRIEF Beverage Mart Clerks sell merchandise to customers and assist customers in obtaining merchandise. They will calculate and total purchases on a computerized cash register, collect money and make change, while providing superior customer service. JOB DUTIES -Waits on and assists customers. Orally communicates with customers and co-workers on products, prices, and methods of payment. -Checkouts customer purchases using register; handle Company funds in an efficient and accurate manner. Figures mathematical calculations assessing prices paid and change to be given; sacks customer purchases. -Completes necessary paperwork to count down register (to end shift) and count money for periodic pick-ups. -Checks in and prices newly received merchandise. Stocking and facing product on the shelves, displays, and in storage. -Answers telephone for customer inquiries. -Knows product identification, differences in product sizes, and where to resource product information and different alcoholic products available. -Capable of suggestive selling and product merchandising. -Maintains inventory control and determines stocking needs. -Maintains cleanliness of work station, which includes sweeping the work area and dusting/rearranging product in the department. -Effectively handles customer inquiries and complaints as needed. -Complies with state laws and Company policy regarding the sale of alcoholic beverages, tobacco products, lottery tickets and other age-restricted products where these items are sold. Secondary Job Duties: -Comply with all company policies and procedures. -Notify management of associate theft, customer shoplifting, unathorized markdowns and property defacement. -Present favorable impression in dress, personal hygiene and business attitude. -Other duties assigned by management. QUALIFICATIONS -High School diploma or equivalent experience. -Must be 21 years of age. -Strong interpersonal/customer service skills.COMPETENCIES Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% Physical Demands: -Occasionally- Sitting, talking, climbing up to 6 foot height, and smelling. -Frequently- Walking on tile/concrete, carrying up to 50 lbs., pushing and pulling up to 150 lbs., lifting up to 50 lbs., balancing, stooping, kneeling, crouching, manual dexterity, and reaching waist/overhead level. -Continuously- Standing on tile/concrete, reaching, seeing, and hearing. Safety Risk Factors: -Occasionally-Loud noise, slippery or cluttered floor surface, contact with sharp objects, contact with skin irritant, toxic exposure (see Material Safety Data Sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions. -Frequently-Twisting of back and neck, and hazardous equipment. Other: -Varied, irregular schedules. -Working environment involves inside, outside, cold, heat, and wet/humidity.