Territory Representative

  • Ecolab
  • Arlington, Texas
  • Feb 16, 2021
Full time Other

Job Description

Company OverviewEcolab is the world's leading provider of cleaning, food safety and health protection products and services. Ecolab's Global Quick Service Restaurant division delivers a comprehensive cleaning and food safety program developed specifically for the QSR industry, partnering with our customers to identify food safety risks and help prevent the spread of foodborne illnesses.Position DescriptionTerritory Representatives are responsible for developing and managing a territory of customers in the quick service restaurant industry. Territory Representatives are responsible for the following: growing sales and retaining existing customers by providing service excellence, equipment maintenance and gaining new sales through new products and new customers, and providing customers training on sanitation and food safety through high-quality surveys.Main ResponsibilitiesMaintains equipment and collateral to ensure proper function and appearanceCompletes the required Ecolab QSR visit reports based on the customer's mandated visit frequency (annually, quarterly, biannual etc.)Installs to include ware wash machines, water filtration systems, 3 compartment and mop sinks for existing customers and new restaurant set up.Plans and executes an efficient daily route to maximize effectiveness and productivityFacilitates the sale of Ecolab products by making suggestions for improvements with existing products and new innovationsMaintains knowledge of products and their applications for each specific customerDemonstrates and trains customers on use of Ecolab products and servicesMaintains positive relationships with customers by evaluating their needs with a focus on sales opportunitiesEffectively engages the right resources to resolve problemsManages inventory by effectively merchandising existing inventory and identifying the causes for slow sales in core productsMeets with store management to provide feedback and findings after the store survey is completed and make recommendations for improvementCompletes required paperwork including the proper update of customer contact records and the territory management systemUtilizes electronic and paper reports and other communication devices to communicate with customers, district manager, and the home officeMaintains adequate levels of car stock inventory to sufficiently support customer needs, keeps organized and easily accessiblePrepares daily, weekly, monthly and long-term plans for both the territory and customerPlans work by geography to increase effectiveness and productivityCompletes and submits monthly plan and all other required paperwork to the district manager in a timely mannerCompletes and submits all hours worked for the week by the established deadlineProvides survey reports to home office on a daily basis by electronic syncObtains knowledge of food safety and sanitation principles and their application for our customers in food handling and cleaning proceduresCompletes the ICFSM exam training and becomes certified in Food SafetyManages emergency calls including nights, weekends and holidaysManages days out of the field for meetings, vacation, sick/personal time, training, and rollouts with minimal impact to the district's objectiveWilling to assist in covering open territories as neededPerforms and completes other tasks and assignments as directed by managementPosition RequirementsAbility to lift up to 50 pounds floor to waist21 years of age or olderValid driver's license, acceptable Motor Vehicle RecordMust be willing and able to do overnight travel/be on callWe are looking for candidates who will reside within 30 miles of Arlington TX and willing to travel 3-4 overnights per month along with 1 on-call weekend every 11 weeks.QualificationsMinimum: Bachelor's degree or equivalent combination of education and experience (1.5 years of business to business sales or Ecolab experience = 1 year of post-secondary education)Food industry experience or equivalent combination of education and experience (Bachelor's degree = no food industry experience required. Associate's Degree = 3 years' food industry experience required. High School Diploma/GED = 4 years' food industry experience required)One year professional work experienceProficient in MS Office software (Word, Excel, PowerPoint and Outlook)Ability to communicate appropriately to ensure actions are taken to achieve business resultsSelf-discipline and unwavering sense of urgency to deliver business resultsPreferred:Related industry experience with concentration in mechanical skillsPrevious sales experienceGood decision-making and problem solving skills when handling challenging situations in a fast-paced environmentAptitude to implement change initiativesSafety ExcellenceWork in a safe manner and strive for zero work related incidentAdhere to all Ecolab safety policies (Driver, Workplace, Chemical, etc.) and actively support Ecolab's culture of safety for our associates and customersEnsure proper/safe use of equipment, safeguards, PPE and hazardous materialsPractice safe driving behaviors and maintain safe driving recordReport hazards/incidents to manager without delayPhysical DemandsMust be able to lift up to 50 pounds floor to waistMust be able to access and be comfortable with working in a variety of conditions to include restaurant kitchens, greasy, damp and/or dusty locations, confined spaces, and possible hot conditions.Must be able to physically perform the essential duties of the position which include lifting, crouching, kneeling, reaching, hand coordination handling parts and tools, walking, standing, sitting, climbing stairs and ladders.Must be able to lift and carry tool bag from your vehicle to all customer locations.