Catering Sales Manager - AC Sunrise, FL (Sawgrass Mills)

  • Concord Hospitality
  • Fort Lauderdale, Florida
  • Jan 13, 2021
Full time General Managers and Management Executives Banquet Staff Sales and Marketing

Job Description

Being the Catering Sales Manager at a Concord Hospitality property, means that you will hold an important key to the hotel's success. You will develop and foster hotel business. This will be done through direct sales and marketing, telemarketing and tours of the hotel, for corporate catering events, social events and weddings. Our Catering Sales Managers are outside sales roles, with 50% of their time being out of the office conducting sales calls.

This role is responsible for developing a base of business for the hotel, through proactive and reactive sales efforts. Candidates should be familiar with marketing plans, action plan creation and should have experience achieving revenue and sales call goals. .

Responsibilities:

  • Handle and follow up on inquiries for small meetings/events with or without guest-rooms. Follow up on leads by qualifying customer needs and dates for events, to determine if the business is a good fit for the property.
  • Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.
  • Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for events, up-sell whenever possible and close sales.
  • Present potential business opportunities at sales meetings to determine best mix of customers for hotel to attain budgeted revenues. Conduct meetings with hotel staff to ensure each event meets client's expectations
  • Communicate group plans and details/changes to all hotel departments, coordinate customer needs with other property business and activities
  • Monitor blocked space to ensure group is meeting their contractual obligations. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers.
  • Maintain account files, ensuring accurate communication between client and hotel staff.

REQUIREMENTS:

  • Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience. High school diploma or equivalent required.
  • Valid driver's license and reliable transportation in order to drive to appointments.
  • Prior experience and training in CI/TY Sales & Events CRM System.
  • Local Market knowledge with experience in luxury and boutique weddings and events (3+ years).
  • Attention to detail, seamless execution of events, and able to achieve the highest level of customer satisfaction.
  • Fluent in Microsoft Office Suite, word processing skills, spreadsheet, and familiarity with brand specific property Management System(s) and Delphi.
  • Excellent communication, presentation, organization, time management, listening, and math skills.

Benefits

Full-time Concord associates earn competitive wages and they can enroll in our extensive benefit package which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. We realize our associates are the foundation to our business, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! We encourage diversity and belonging and appreciate that we all are different and our differences are what make us great! We have been recognized as a Top 100 Company for women and millennials. Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!"

Pay Range: $46,474 - $55,769