For this position, pay will be variable by location - See additional job details and benefits belowLegendary leadership certifies that our food, service, people and atmosphere are the best. Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time. They bring our unique culture to life with a positive attitude and a passion for exceeding the standard. They set clear expectations, keep the lines of communication open and recognize and reward our Team Members and are proud of it. Lead your LongHorn Team by Proven ability to develop teams and inspire a performance driven cultureKnowledge of systems, methods and processes that contribute to great executionStabile working history which demonstrates upward career progressCurrent, salaried management experience is preferredAnd on Team LongHorn, the Benefits sizzle Weekly Pay, Balanced Schedules - One weekend off per month and a schedule that fits your lifeVacation and Flex Time - receive 5 flex days per year and a surplus of vacation time based on tenureExtra Time, Extra Pay - Get additional pay when you work 6 days a weekQuarterly Bonus - bonus every quarter for how well your restaurant performsHome for the Holidays - Closed on Thanksgiving and ChristmasMedical, Dental, Vision - choose from multiple carriers starting day 1See full list here
May 21, 2024
Full time
For this position, pay will be variable by location - See additional job details and benefits belowLegendary leadership certifies that our food, service, people and atmosphere are the best. Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time. They bring our unique culture to life with a positive attitude and a passion for exceeding the standard. They set clear expectations, keep the lines of communication open and recognize and reward our Team Members and are proud of it. Lead your LongHorn Team by Proven ability to develop teams and inspire a performance driven cultureKnowledge of systems, methods and processes that contribute to great executionStabile working history which demonstrates upward career progressCurrent, salaried management experience is preferredAnd on Team LongHorn, the Benefits sizzle Weekly Pay, Balanced Schedules - One weekend off per month and a schedule that fits your lifeVacation and Flex Time - receive 5 flex days per year and a surplus of vacation time based on tenureExtra Time, Extra Pay - Get additional pay when you work 6 days a weekQuarterly Bonus - bonus every quarter for how well your restaurant performsHome for the Holidays - Closed on Thanksgiving and ChristmasMedical, Dental, Vision - choose from multiple carriers starting day 1See full list here
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Shall be responsible for the accountability of the chips, cards, and all gaming equipment for each designated area by maintaining a proper log. • Shall evaluate and monitor the Table Games Dealers and Supervisors for efficiency while they are performing their daily job duties. The Pit Supervisor must ensure that all Pit Personnel are in compliance with Table Games Procedures and Internal Controls. • Shall specifically be in charge of the Table Games Supervisors/Dealers for Disciplinary actions, upward mobility recommendations and enforcement. • Shall monitor all Table fills/credit request. • Shall monitor cash and chip transactions between dealers and patrons and ensure that they are at the highest integrity at all times. • Shall monitor any and all unusual activity between Pit Personnel and patrons for possible collusion and relay such information to the proper levels. • Shall communicate all suspicious play and activity of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Security Department and Shift Manager in warning or ejecting persons from the Table Games who are causing a disturbance. • Shall attend all games protection education and other company directed training when it is deemed necessary by management. • Shall maintain accurate attendance records for all subordinates in an accurate and consistent manner. • Provide exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times, while maintaining a professional work environment with supervisors and staff. • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. • Attend all necessary training meetings. Evaluate employee performance and provide feedback to the Table Games Shift Manager. • Assist in other projects, as directed. • Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Candidate shall preferably have at least three (2) years' experience as a full time Floor Supervisor, or Dual Rate Pit Manager, or a combination of both. • Candidate shall have at least three (3) years Table Games experience in all games offered at DCR. Games are BJ, MB and all carnival games. • Candidate shall have previous supervisory experience in order to effectively motivate and direct the work of other personnel. • Must possess excellent communication skills. • Must have the ability to deal effectively and interact well with all Guests and Employees. • Must have strong communication skills when dealing with other departments as it pertains to the Table Games Department. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner according to DCR standards. • Must be able to obtain and maintain a valid gaming license. • Must be able to read, write, speak, and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. Physical Requirements and Work Environment Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be able to stand for long periods, walk, and move through all areas of the casino. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, in all situations. • Physically mobile. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
May 16, 2024
Full time
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Shall be responsible for the accountability of the chips, cards, and all gaming equipment for each designated area by maintaining a proper log. • Shall evaluate and monitor the Table Games Dealers and Supervisors for efficiency while they are performing their daily job duties. The Pit Supervisor must ensure that all Pit Personnel are in compliance with Table Games Procedures and Internal Controls. • Shall specifically be in charge of the Table Games Supervisors/Dealers for Disciplinary actions, upward mobility recommendations and enforcement. • Shall monitor all Table fills/credit request. • Shall monitor cash and chip transactions between dealers and patrons and ensure that they are at the highest integrity at all times. • Shall monitor any and all unusual activity between Pit Personnel and patrons for possible collusion and relay such information to the proper levels. • Shall communicate all suspicious play and activity of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Security Department and Shift Manager in warning or ejecting persons from the Table Games who are causing a disturbance. • Shall attend all games protection education and other company directed training when it is deemed necessary by management. • Shall maintain accurate attendance records for all subordinates in an accurate and consistent manner. • Provide exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times, while maintaining a professional work environment with supervisors and staff. • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. • Attend all necessary training meetings. Evaluate employee performance and provide feedback to the Table Games Shift Manager. • Assist in other projects, as directed. • Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Candidate shall preferably have at least three (2) years' experience as a full time Floor Supervisor, or Dual Rate Pit Manager, or a combination of both. • Candidate shall have at least three (3) years Table Games experience in all games offered at DCR. Games are BJ, MB and all carnival games. • Candidate shall have previous supervisory experience in order to effectively motivate and direct the work of other personnel. • Must possess excellent communication skills. • Must have the ability to deal effectively and interact well with all Guests and Employees. • Must have strong communication skills when dealing with other departments as it pertains to the Table Games Department. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner according to DCR standards. • Must be able to obtain and maintain a valid gaming license. • Must be able to read, write, speak, and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. Physical Requirements and Work Environment Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be able to stand for long periods, walk, and move through all areas of the casino. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, in all situations. • Physically mobile. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Monitors controls designed to assure full compliance with state, federal, and tribal regulatory requirements. • Maintain a continuous inspection of cards and Gaming equipment while ensuring the security of the assigned Table Games at all times. • Shall assist in monitoring the payouts and procedures on the table games to ensure the integrity of the games while on duty. • Shall ensure that organizational and regulatory policies and procedures are understood and adhered to. • Shall handle customer and employee disputes that may arise and settle disputes in a manner that expresses excellent customer service as well as ensuring that the best interest of the operation is considered at all times. • Ensure accuracy for assigned tables in monetary transactions and accounting. • Shall be responsible for the accountability of chips and player ratings for each designated section by maintaining proper records. • Shall make table fills/credits as needed. • Shall monitor cash and chip transactions between dealers and patrons. • Shall monitor any and all unusual activity between dealers and patrons for possible collusion and relay all such information, to direct, Manager in a timely manner. • Shall communicate all suspicious play of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Pit Manager in identifying patrons who are causing a disturbance in the operation of assigned games. • Evaluate employee performance and provide feedback. • Monitor employee performance and make recommendations to Pit Manager in order to assist the Table Games Department with recruitment, hiring, training, recognition, coaching, discipline, terminations and other personnel related issues. • Utilize effective communication tools to ensure that consistent, accurate and timely information is passed along to incoming and outgoing Supervisors. • Ensure that the Table Games Department presents a professional and clean environment for both employees and guests. • Communicate regularly with employees and keep them informed on all casino events and activities. • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with all team members. • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. • Attends all necessary training meetings as warranted. • Assist in other projects, as directed. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Prefer two years of dealing or prefer experience as Table Games Supervisor in three games. Games are BJ, MB, and All Carnival games. • Successful candidate must be an experienced, results oriented, and hands-on professional. • Must demonstrate leadership, fairness, and sensibility to the customers and employees. • Must possess ability to instill a sense of pride and provide leadership with all subordinates. • Must possess excellent communication skills. • Ability to communicate all irregularities to their direct Manager on a consistent basis as it pertains to their Gaming section. • Must have the ability to deal effectively and interact well with all customers and employees. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. • Must be able to obtain and maintain a Tribal Gaming License. • Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. • Work nights, weekends and holidays as required. PHYSICAL, MENTAL AND WORK DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
May 16, 2024
Full time
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Monitors controls designed to assure full compliance with state, federal, and tribal regulatory requirements. • Maintain a continuous inspection of cards and Gaming equipment while ensuring the security of the assigned Table Games at all times. • Shall assist in monitoring the payouts and procedures on the table games to ensure the integrity of the games while on duty. • Shall ensure that organizational and regulatory policies and procedures are understood and adhered to. • Shall handle customer and employee disputes that may arise and settle disputes in a manner that expresses excellent customer service as well as ensuring that the best interest of the operation is considered at all times. • Ensure accuracy for assigned tables in monetary transactions and accounting. • Shall be responsible for the accountability of chips and player ratings for each designated section by maintaining proper records. • Shall make table fills/credits as needed. • Shall monitor cash and chip transactions between dealers and patrons. • Shall monitor any and all unusual activity between dealers and patrons for possible collusion and relay all such information, to direct, Manager in a timely manner. • Shall communicate all suspicious play of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Pit Manager in identifying patrons who are causing a disturbance in the operation of assigned games. • Evaluate employee performance and provide feedback. • Monitor employee performance and make recommendations to Pit Manager in order to assist the Table Games Department with recruitment, hiring, training, recognition, coaching, discipline, terminations and other personnel related issues. • Utilize effective communication tools to ensure that consistent, accurate and timely information is passed along to incoming and outgoing Supervisors. • Ensure that the Table Games Department presents a professional and clean environment for both employees and guests. • Communicate regularly with employees and keep them informed on all casino events and activities. • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with all team members. • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. • Attends all necessary training meetings as warranted. • Assist in other projects, as directed. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Prefer two years of dealing or prefer experience as Table Games Supervisor in three games. Games are BJ, MB, and All Carnival games. • Successful candidate must be an experienced, results oriented, and hands-on professional. • Must demonstrate leadership, fairness, and sensibility to the customers and employees. • Must possess ability to instill a sense of pride and provide leadership with all subordinates. • Must possess excellent communication skills. • Ability to communicate all irregularities to their direct Manager on a consistent basis as it pertains to their Gaming section. • Must have the ability to deal effectively and interact well with all customers and employees. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. • Must be able to obtain and maintain a Tribal Gaming License. • Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. • Work nights, weekends and holidays as required. PHYSICAL, MENTAL AND WORK DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.