Work At Home- Travel Agent

  • Teleperformance At Home
  • Austin, Texas
  • Nov 10, 2020
Full time Other

Job Description

Overview

Apply today for a chance to take part in this exciting opportunity!

Position Details

Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options (air, hotel and car), booking travel, assisting with navigation of the travel website, cancelling trips, etc.

This is a work-from-home position. Computer equipment and software provided. Candidates must provide high speed internet access.

Responsibilities include

Booking leisure domestic and international reservations

Provide excellent customer service over the phone to customers

Navigate a computerized data entry system or other relevant applications



Responsibilities

Responsibilities include
Booking leisure domestic and international reservations
Provide excellent customer service over the phone to customers
Navigate a computerized data entry system or other relevant applications



Qualifications

Requirements
Previous experience working in a work-from-home call center environment, required
Previous travel experience booking air, hotel, car, etc, preferred
Provide high speed internet access in your home
Must be at least 5Mbps upload and 10Mbps download speed, cannot be satellite ISP
Must provide proof of internet connection and speed to be considered
Must be available to attend one of our classes starting in October, and attend all training sessions, without any absence, for the first 10 weeks
Be proficient in computer operation and website navigation
Must be able to multi-task between multiple computer programs and websites
Able to work independently
Have excellent customer communications skills, both oral and written
Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook
Ability to work in an constantly changing and fast paced environment
Strong judgment and decision-making skills
Superior negotiating skills
Benefits
Work from the comfort of your own home
Paid training
Stable schedules
Computer equipment provided
Job Stability - Growth Opportunities
Morning, afternoon and evening shifts available
Also, you will need to be able to work one weekend day
Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
Paid Time Off
Get your applications in today! If you are passionate about helping others and seeking a long-term career opportunity, apply now for a chance to become part of the Teleperformance team! We're excited to meet you!