Job Description The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here s what we need: As Torchy s Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service. What you ll be doing: Leads Front-of-House operations, ensuring guest satisfaction Models best-in-class hospitality and coaches the team to deliver the same Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience Ensures efficient execution of FOH and BOH operations during each shift Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams Addresses and alleviates all guest concerns; develops solutions to improve future service Schedules FOH team members to meet business needs and coordinates Local Store Marketing Assists Managing Partner and Kitchen Manager with operation of restaurant Leads store opening/closing procedures Drives compliance with safety, security and sanitation standards Communicates expectations clearly and has consistent follow-ups with team members Leads and creates initiatives to drive sales/profit and store performance Drives a DAMN GOOD bar experience and develops the bar as a destination QUE-SO here s what you ll need: Minimum Qualifications 2+ years of restaurant management experience, leading FOH and BOH operations High-level understanding of training and development concepts Required state alcohol-server and Manager ServSafe Certification Preferred Qualifications Ability to lead and foster teamwork Oral and written communication skills Excellent with time management Experience working in a scratch kitchen environment Bilingual a plus Physical Requirements Must be able to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let s TACO bout why it pays to be a Torchy s Team Member 55K - 57K based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!)
May 18, 2024
Full time
Job Description The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here s what we need: As Torchy s Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service. What you ll be doing: Leads Front-of-House operations, ensuring guest satisfaction Models best-in-class hospitality and coaches the team to deliver the same Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience Ensures efficient execution of FOH and BOH operations during each shift Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams Addresses and alleviates all guest concerns; develops solutions to improve future service Schedules FOH team members to meet business needs and coordinates Local Store Marketing Assists Managing Partner and Kitchen Manager with operation of restaurant Leads store opening/closing procedures Drives compliance with safety, security and sanitation standards Communicates expectations clearly and has consistent follow-ups with team members Leads and creates initiatives to drive sales/profit and store performance Drives a DAMN GOOD bar experience and develops the bar as a destination QUE-SO here s what you ll need: Minimum Qualifications 2+ years of restaurant management experience, leading FOH and BOH operations High-level understanding of training and development concepts Required state alcohol-server and Manager ServSafe Certification Preferred Qualifications Ability to lead and foster teamwork Oral and written communication skills Excellent with time management Experience working in a scratch kitchen environment Bilingual a plus Physical Requirements Must be able to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let s TACO bout why it pays to be a Torchy s Team Member 55K - 57K based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!)
About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview A Bloomingdale's Restaurant Shift Lead at Colada Shop is an essential part of the customer experience and delivers on our mission to be like no other store in the world. The Shift Lead is responsible for leading team members in running an efficient operation. They contribute to the day-to-day operations of Colada Shop, help maintain high store standards and conditions, and help foster a positive environment. The Shift Lead is also responsible for supporting all team members to exceed business goals. Essential Functions Customer Service: Fosters and promotes a strong work culture and upholds both Bloomingdale's and Colada Shop brand service standards. Fully understands the Colada Shop ethos and serves as a brand ambassador, both internally and externally. Continuously supports the team to provide exceptional customer experience. Operations: Opens or closes storefront; Completes opening or closing checklist, as applicable. Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers. Completes daily shift report, to include financial reports, staff performance, guest issues, and repair and maintenance needs. Is knowledgeable with troubleshooting any and all equipment and communicates with store managers any non-resolved issues. Attends FOH meetings periodically with Store Manager. Ensures storefront, FOH and BOH are clean and appealing to guests. Assists with staff communication. Conducts DOH walk-throughs multiple times per day when on duty to ensure DOH compliance; Elevates all DOH violations immediately to Management. Promotes and practices safe work habits; Identifies and communicates potential safety hazards; Ensures accidents are documented following proper procedures. Monitors inventory and restocks as needed; Communicates products/supplies as needed to Management; Assists with new strategies to keep location stocked; Assists Management in running inventory. Provides feedback on guest experience to Management and proactively completes other duties as assigned by Management. Assists in maintaining 100% compliance with all relevant policies; EEO, labor, HR, wage and food safety laws and regulations. Assists with team onboarding and ongoing training. Is an expert in all FOH and BOH stations and monitor standards are kept. Supports BOH as needed to provide excellent service to guests. Monitors daily call-outs, performance and tardiness; Makes schedule changes based on business levels. Qualifications and Competencies High School Diploma or equivalent required 1-2 years direct experience Health department license or certification, Food Handlers, and/or alcohol certification as required by state or local requirement. Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling and stooping. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Frequently lift/move up to 25lbs. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
May 14, 2024
Full time
About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview A Bloomingdale's Restaurant Shift Lead at Colada Shop is an essential part of the customer experience and delivers on our mission to be like no other store in the world. The Shift Lead is responsible for leading team members in running an efficient operation. They contribute to the day-to-day operations of Colada Shop, help maintain high store standards and conditions, and help foster a positive environment. The Shift Lead is also responsible for supporting all team members to exceed business goals. Essential Functions Customer Service: Fosters and promotes a strong work culture and upholds both Bloomingdale's and Colada Shop brand service standards. Fully understands the Colada Shop ethos and serves as a brand ambassador, both internally and externally. Continuously supports the team to provide exceptional customer experience. Operations: Opens or closes storefront; Completes opening or closing checklist, as applicable. Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers. Completes daily shift report, to include financial reports, staff performance, guest issues, and repair and maintenance needs. Is knowledgeable with troubleshooting any and all equipment and communicates with store managers any non-resolved issues. Attends FOH meetings periodically with Store Manager. Ensures storefront, FOH and BOH are clean and appealing to guests. Assists with staff communication. Conducts DOH walk-throughs multiple times per day when on duty to ensure DOH compliance; Elevates all DOH violations immediately to Management. Promotes and practices safe work habits; Identifies and communicates potential safety hazards; Ensures accidents are documented following proper procedures. Monitors inventory and restocks as needed; Communicates products/supplies as needed to Management; Assists with new strategies to keep location stocked; Assists Management in running inventory. Provides feedback on guest experience to Management and proactively completes other duties as assigned by Management. Assists in maintaining 100% compliance with all relevant policies; EEO, labor, HR, wage and food safety laws and regulations. Assists with team onboarding and ongoing training. Is an expert in all FOH and BOH stations and monitor standards are kept. Supports BOH as needed to provide excellent service to guests. Monitors daily call-outs, performance and tardiness; Makes schedule changes based on business levels. Qualifications and Competencies High School Diploma or equivalent required 1-2 years direct experience Health department license or certification, Food Handlers, and/or alcohol certification as required by state or local requirement. Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling and stooping. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Frequently lift/move up to 25lbs. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview A Bloomingdale's Restaurant Shift Lead at Colada Shop is an essential part of the customer experience and delivers on our mission to be like no other store in the world. The Shift Lead is responsible for leading team members in running an efficient operation. They contribute to the day-to-day operations of Colada Shop, help maintain high store standards and conditions, and help foster a positive environment. The Shift Lead is also responsible for supporting all team members to exceed business goals. Essential Functions Customer Service: Fosters and promotes a strong work culture and upholds both Bloomingdale's and Colada Shop brand service standards. Fully understands the Colada Shop ethos and serves as a brand ambassador, both internally and externally. Continuously supports the team to provide exceptional customer experience. Operations: Opens or closes storefront; Completes opening or closing checklist, as applicable. Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers. Completes daily shift report, to include financial reports, staff performance, guest issues, and repair and maintenance needs. Is knowledgeable with troubleshooting any and all equipment and communicates with store managers any non-resolved issues. Attends FOH meetings periodically with Store Manager. Ensures storefront, FOH and BOH are clean and appealing to guests. Assists with staff communication. Conducts DOH walk-throughs multiple times per day when on duty to ensure DOH compliance; Elevates all DOH violations immediately to Management. Promotes and practices safe work habits; Identifies and communicates potential safety hazards; Ensures accidents are documented following proper procedures. Monitors inventory and restocks as needed; Communicates products/supplies as needed to Management; Assists with new strategies to keep location stocked; Assists Management in running inventory. Provides feedback on guest experience to Management and proactively completes other duties as assigned by Management. Assists in maintaining 100% compliance with all relevant policies; EEO, labor, HR, wage and food safety laws and regulations. Assists with team onboarding and ongoing training. Is an expert in all FOH and BOH stations and monitor standards are kept. Supports BOH as needed to provide excellent service to guests. Monitors daily call-outs, performance and tardiness; Makes schedule changes based on business levels. Qualifications and Competencies High School Diploma or equivalent required 1-2 years direct experience Health department license or certification, Food Handlers, and/or alcohol certification as required by state or local requirement. Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling and stooping. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Frequently lift/move up to 25lbs. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
May 13, 2024
Full time
About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview A Bloomingdale's Restaurant Shift Lead at Colada Shop is an essential part of the customer experience and delivers on our mission to be like no other store in the world. The Shift Lead is responsible for leading team members in running an efficient operation. They contribute to the day-to-day operations of Colada Shop, help maintain high store standards and conditions, and help foster a positive environment. The Shift Lead is also responsible for supporting all team members to exceed business goals. Essential Functions Customer Service: Fosters and promotes a strong work culture and upholds both Bloomingdale's and Colada Shop brand service standards. Fully understands the Colada Shop ethos and serves as a brand ambassador, both internally and externally. Continuously supports the team to provide exceptional customer experience. Operations: Opens or closes storefront; Completes opening or closing checklist, as applicable. Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers. Completes daily shift report, to include financial reports, staff performance, guest issues, and repair and maintenance needs. Is knowledgeable with troubleshooting any and all equipment and communicates with store managers any non-resolved issues. Attends FOH meetings periodically with Store Manager. Ensures storefront, FOH and BOH are clean and appealing to guests. Assists with staff communication. Conducts DOH walk-throughs multiple times per day when on duty to ensure DOH compliance; Elevates all DOH violations immediately to Management. Promotes and practices safe work habits; Identifies and communicates potential safety hazards; Ensures accidents are documented following proper procedures. Monitors inventory and restocks as needed; Communicates products/supplies as needed to Management; Assists with new strategies to keep location stocked; Assists Management in running inventory. Provides feedback on guest experience to Management and proactively completes other duties as assigned by Management. Assists in maintaining 100% compliance with all relevant policies; EEO, labor, HR, wage and food safety laws and regulations. Assists with team onboarding and ongoing training. Is an expert in all FOH and BOH stations and monitor standards are kept. Supports BOH as needed to provide excellent service to guests. Monitors daily call-outs, performance and tardiness; Makes schedule changes based on business levels. Qualifications and Competencies High School Diploma or equivalent required 1-2 years direct experience Health department license or certification, Food Handlers, and/or alcohol certification as required by state or local requirement. Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling and stooping. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Frequently lift/move up to 25lbs. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cooperates with Managers and Supervisors to complete any requests, as soon as possible. Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements. Uses correct personal protection equipment in accordance with hotel policies and procedures. Sorts, pretreats, washes, dries, irons, and folds linens. Inspects linens for tears and/or stains and rejects or reclaims them. Mends and sews linens. Fills banquet and restaurant linen requisitions. Delivers guest service supplies to guest rooms. Processes contract-cleaned linens. Restocks housekeeping closets and carts. Provides towel service to recreation areas. Responsibilities Process all bed linens, terry, and table linens by operating all laundry/dry cleaning machinery in accordance with hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of laundry/dry cleaning equipment and chemical handling Knowledge of finishing techniques for all types of fabrics. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cooperates with Managers and Supervisors to complete any requests, as soon as possible. Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements. Uses correct personal protection equipment in accordance with hotel policies and procedures. Sorts, pretreats, washes, dries, irons, and folds linens. Inspects linens for tears and/or stains and rejects or reclaims them. Mends and sews linens. Fills banquet and restaurant linen requisitions. Delivers guest service supplies to guest rooms. Processes contract-cleaned linens. Restocks housekeeping closets and carts. Provides towel service to recreation areas. Responsibilities Process all bed linens, terry, and table linens by operating all laundry/dry cleaning machinery in accordance with hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of laundry/dry cleaning equipment and chemical handling Knowledge of finishing techniques for all types of fabrics. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Summary: Manage multiple F&B operations ensuring that they provide Best in Class Guest Service, exceptional revenue, and P&L performance. Responsible for managing Supervisor development, training, staffing, and team member motivation. Job Duties: Contribute to the development and implementation of Limited Time Offers Analyze metrics such as revenue, labor costs, and costs of goods to ensure profitability of assigned locations Train and manage kitchen staff to ensure an exceptional standard of quality of service Ensures employee "Guest First" training guidelines and standards are Ensures safety and sanitation standards are in place and consistently Assists in the preparation and administration of operating budgets, plans, and Monitors revenue control guidelines to ensure the department meets or exceeds loss prevention Assists with regular department reporting Works cohesively with other departments within the park to improve issues and work environment. Performs all other tasks and duties as Preferred Attributes and Skills: Ability to lead a large team of 200+ Outstanding leadership, team building, and motivational skills. High standards and expectations. The ability to provide clear, concise verbal and written communication. Good listening skills. High energy, self-motivated, a positive attitude and a strong work ethic are essential characteristics. Good instincts and analytical skills. A common sense based, "hands-on" management style. A positive, action- oriented focus in the areas of guest service, employee relations and Ability to work with other departments, leased operators and various vendor product support personnel to support the departments and park-wide initiatives and Ability to adjust and respond quickly to changing, multiple Minimum Qualifications: Minimum High School diploma or equivalent. Bachelors in Hospitality or Business Management preferred. Minimum 1-3 years of supervisory experience / minimum of 1-year casual dining experience. Minimum 1-3 years of hands-on food prep/presentation experience Must possess strong leadership, motivational, interpersonal and organizational skills with a positive attitude. Proficient in Microsoft Excel, Word and PowerPoint, & ability to quickly learn inventory/POS programs. TABC and Serv Safe Certified or obtain certification within 60 days. Must have valid driver's license with a clear driving record. Ability to work varied shifts as needed including nights, weekends, and holidays. Must be willing to adhere to company grooming standards at all times. Food Manager Certification preferred
May 17, 2024
Full time
Job Summary: Manage multiple F&B operations ensuring that they provide Best in Class Guest Service, exceptional revenue, and P&L performance. Responsible for managing Supervisor development, training, staffing, and team member motivation. Job Duties: Contribute to the development and implementation of Limited Time Offers Analyze metrics such as revenue, labor costs, and costs of goods to ensure profitability of assigned locations Train and manage kitchen staff to ensure an exceptional standard of quality of service Ensures employee "Guest First" training guidelines and standards are Ensures safety and sanitation standards are in place and consistently Assists in the preparation and administration of operating budgets, plans, and Monitors revenue control guidelines to ensure the department meets or exceeds loss prevention Assists with regular department reporting Works cohesively with other departments within the park to improve issues and work environment. Performs all other tasks and duties as Preferred Attributes and Skills: Ability to lead a large team of 200+ Outstanding leadership, team building, and motivational skills. High standards and expectations. The ability to provide clear, concise verbal and written communication. Good listening skills. High energy, self-motivated, a positive attitude and a strong work ethic are essential characteristics. Good instincts and analytical skills. A common sense based, "hands-on" management style. A positive, action- oriented focus in the areas of guest service, employee relations and Ability to work with other departments, leased operators and various vendor product support personnel to support the departments and park-wide initiatives and Ability to adjust and respond quickly to changing, multiple Minimum Qualifications: Minimum High School diploma or equivalent. Bachelors in Hospitality or Business Management preferred. Minimum 1-3 years of supervisory experience / minimum of 1-year casual dining experience. Minimum 1-3 years of hands-on food prep/presentation experience Must possess strong leadership, motivational, interpersonal and organizational skills with a positive attitude. Proficient in Microsoft Excel, Word and PowerPoint, & ability to quickly learn inventory/POS programs. TABC and Serv Safe Certified or obtain certification within 60 days. Must have valid driver's license with a clear driving record. Ability to work varied shifts as needed including nights, weekends, and holidays. Must be willing to adhere to company grooming standards at all times. Food Manager Certification preferred
WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $18.55 per hour Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee Discount 50% Hudson Food and Beverage Discount PTO Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Referral Bonus up to $500 The Retail Supervisor Job Is For You, If You Enjoy: Coaching team members Providing guests with great service Setting goals, provide job assignments and motivating others Working at the Chicago O'Hare International Airport Work the any shift any day of the week, including weekends & holidays Work a full-time schedule Retail Supervisor Key Responsibilities: Perform all responsibilities of team members Support the Operations/General Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Safety standards are met Manage Inventory throughout the shift Provide great guest service and coach team members to do the same Manage cash over/short during shift and ensures restaurant team members are following cash management policies. Required Qualifications: Basic computer skills Fluent in spoken and written English Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 20 lbs. (if applicable) Previous leadership experience in retail, restaurant or hospitality preferred. Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.
May 01, 2024
Full time
WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $18.55 per hour Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee Discount 50% Hudson Food and Beverage Discount PTO Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Referral Bonus up to $500 The Retail Supervisor Job Is For You, If You Enjoy: Coaching team members Providing guests with great service Setting goals, provide job assignments and motivating others Working at the Chicago O'Hare International Airport Work the any shift any day of the week, including weekends & holidays Work a full-time schedule Retail Supervisor Key Responsibilities: Perform all responsibilities of team members Support the Operations/General Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Safety standards are met Manage Inventory throughout the shift Provide great guest service and coach team members to do the same Manage cash over/short during shift and ensures restaurant team members are following cash management policies. Required Qualifications: Basic computer skills Fluent in spoken and written English Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 20 lbs. (if applicable) Previous leadership experience in retail, restaurant or hospitality preferred. Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.