About the Role The Table Games Supervisor is responsible for the operation of assigned game area; including performance development of dealers and ensuring guest service. Position Responsibilities Hassle free guest and internal processes Compliance with internal controls and regulatory requirements Commitment and compliance to responsible gaming and responsible alcohol service standards Compliance with all rules of the game and regulatory requirements Establish and implement all required policies and procedures Dealer delivery of flawless and friendly service Common sense approach to dealer work standards Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed Essential Functions Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift. Must be able to bend, twist and lean as needed Math skills to add values accurately and quickly Must be able to lift/push/pull up to 10 pounds Requirements What's Required Five years' casino experience with a minimum of three years in a supervisory role in table games In-depth knowledge of traditional casino games including but not limited to Roulette, Poker, Craps, Blackjack, Baccarat, Pai Gow, etc. Excellent leadership, communication, and problem-solving skills Ability and agility to work as business dictates (weekends will present peak demand Ability to effectively communicate in English (Read, Write, Speak & Understand). Benefits Free meal on shift Training & Development
May 01, 2024
Full time
About the Role The Table Games Supervisor is responsible for the operation of assigned game area; including performance development of dealers and ensuring guest service. Position Responsibilities Hassle free guest and internal processes Compliance with internal controls and regulatory requirements Commitment and compliance to responsible gaming and responsible alcohol service standards Compliance with all rules of the game and regulatory requirements Establish and implement all required policies and procedures Dealer delivery of flawless and friendly service Common sense approach to dealer work standards Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed Essential Functions Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift. Must be able to bend, twist and lean as needed Math skills to add values accurately and quickly Must be able to lift/push/pull up to 10 pounds Requirements What's Required Five years' casino experience with a minimum of three years in a supervisory role in table games In-depth knowledge of traditional casino games including but not limited to Roulette, Poker, Craps, Blackjack, Baccarat, Pai Gow, etc. Excellent leadership, communication, and problem-solving skills Ability and agility to work as business dictates (weekends will present peak demand Ability to effectively communicate in English (Read, Write, Speak & Understand). Benefits Free meal on shift Training & Development
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The main objective is to support the Guest Services Manager, and to ensure guest, owner, and employee satisfaction at the Front Desk by fulfilling the Deer Valley Difference. The position requires providing guest check-in and check-out services, concierge services, advanced guest communication, driving of company vehicles, extensive use of computers systems, support of other departments and the ability to work well in a team environment. RESPONSIBILITIES Assist the Guest Services Manager in recruiting, training, motivating, supervising, scheduling, and evaluating the performance of all the guest services staff Work with the Guest Services Manager to develop processes and procedures to ensure smooth operation and flow of guest services Offer input and suggestions to support improvement of the overall operation Ensure staff professionalism is upheld including following Deer Valley company and department policies. Model professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication Support the Guest Services Manager in maintaining a high level of service to all owners and guests Maintain a high level of communication with other staff, departments, owners, guests and vendors Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Assist with coordinating between departments including ensuring that residences are ready for guests, any issues are communicated and dealt with Oversee and perform pre-arrival communication, and concierge tasks such as making reservations for: restaurants, transportation, grocery delivery, childcare and other non-skiing activities. Provide guests directions, information and instructions, and assist with any reasonable request Oversee and perform front desk tasks including answering phones, checking guests in and out, selling lift tickets and dealing with guest requests Oversee and perform bell related tasks, such as shipping/ receiving packages, delivering guest VIP packages and lift tickets, and assisting guests with their luggage Create seasonal, monthly, and updated bi-weekly schedules with responsible staffing and budget management. Consistent review of the schedule with the Manager will be necessary to insure accurate coverage. Facilitate letting staff go early, when appropriate, or asking them to stay late, if needed Assist with the Lodge keeper's at Flagstaff and One Empire to deliver breakfast and après ski. This includes but is not limited to picking up catered and store purchased food items, assisting in the preparation and display of breakfast/après ski, and making sure that food service goes smooth, including keeping it replenished and clean Maintain vehicle policy and protocol to ensure policies are met by any staff person who is authorized to utilize/drive Deer Valley Efficiently operate a variety of computer programs including but not limited to Maestro, Norm, Fred, Managers Plus, Kipsu, Gmail, Microsoft Word, and Excel Responsible for financial responsibilities including handling of cash and credit cards, adding charges to guest and owner accounts, making sure that folios are balanced and settled, assisting with processing invoices, and settling credit card transactions and lift ticket sales Other duties as assigned or as business dictates QUALIFICATIONS Ability to successfully interact with guests, vendors, departments and staff Effective verbal and written communication skills Must be available to work a flexible schedule with varied, and extensive shifts, as the hours of operation and work load dictate Understanding of basic guest service needs and fulfillment of guests needs Consistent attention to detail Possess an excellent understanding of computers, systems, and guest service tools Ability to multi-task, prioritize, self-motivate, and work with little to no supervision Must be over 21 years of age, with a clean driving record 1 year of supervisory experience required, hospitality environment preferred PAY RATE: $22.00 per hour Deer Valley Resort is an Equal Opportuntiy Employer.
Job Description As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 07, 2024
Full time
Job Description As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 07, 2024
Full time
Job Description As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 07, 2024
Full time
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 07, 2024
Full time
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 07, 2024
Full time
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 07, 2024
Full time
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 07, 2024
Full time
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 07, 2024
Full time
Job Description Hourly Rate: Starting at $16.00 / hour Sign On Bonus: $750 As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 07, 2024
Full time
Job Description As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 07, 2024
Full time
Job Description As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 07, 2024
Full time
Job Description As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment