Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 10, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Visit Team Fresquez is a family owned and operated business that operates over 20 restaurants in New Mexico, Texas, and Colorado. We seek to give back and reinvest into the communities where we are present, fulfilling a simple passion to serve all those that we come in touch with. We value our team, our customers and our community while committing to providing growth opportunities from within. We are looking for friendly, hardworking team members who have a passion to serve and are ready to rise to the next level of excellence. Our restaurants are very busy therefore, being on time, responsible, dependable, and respectful of others is a must! Why Join Our Team? + $300 Referral Bonus + Full or Part Time Available + Flexible Scheduling + Medical, Dental and Vision + 401(K) + Tuition Reimbursement + Competitive Pay + PTO - Generous PTO Benefit + Meal Discounts + We Promote Within Summary/Objective: "At Fresquez Companies, we empower the lives of people by providing authentic, impactful and exceptional experiences (one team member and guest at a time.)" Works with GM and provides effective guidance to crew to achieve operational success. Have excellent team leadership. Exemplify integrity and accountability. A supervisor must be able to fill in when/where needed. Ability to effectively communicate well with all employees, management, and guests. Assists the GM with the managing and overall operations of the restaurant. Satisfies customers by providing an exceptional dining experience. Must lead by example and get the GM involved as appropriate. Essential Functions: + Assist in the management of specific areas of restaurant during scheduled shifts + Ensure that restaurant is properly organized and staffed as designated by schedule + Oversee break rotation and delegation of tasks during both peak and non-peak periods + Train new crew members in their area of responsibility + Ensures service in all areas meets Fresquez standards for quality and cleanliness + Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints + Responsible for timely and accurate completion of all cash accountability reports on assigned shift + Informs general manager promptly of all problems or unusual matters of significance + Perform other duties and responsibilities as requested by the Fresquez management team, as needed + This position is required to work a variety of shifts to include, mornings, days, evenings, holiday's and weekends, 40 hour work weeks (reliable transportation to and from work is required) + Must be able to work with open availability Mon-Sun from early AM to closing + Performs other related duties as required and/or assigned + This is a safety sensitive position. Qualifications Qualifications: + Experience in cash control/security procedures + Ability to multi-task and quickly prioritize tasks + Ability to handle high stress situations, ambiguity, and changing priorities + Good independent judgment/decision making skills + Excellent communication and problem-solving skills + Exceptional internal and external customer service and employee relation skills + Must be dependable, reliable, and motivated + The ability to drive, stand, sit, bend, and walk for long extended periods of time, and heavy lifting is required. Hearing, talking, presenting, delivering information and responding to instruction, providing training, and answering questions is also required + Proficient Word, Excel, PowerPoint and internet skills Other Skills: Organization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Researching Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement + 1-2 years restaurant leadership/management experience + Restaurant industry experience preferred. Culinary experience strongly preferred + Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices. + Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership) + Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees + Strong writing, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization + Ability to coach and motivate others to achieve departmental, and company goals + Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions + Excellent interpersonal skills with the ability to negotiate and influence + Places a value on diversity and shows respect for and openness to others' backgrounds and ideas + Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail + Ability to handle high stress situations, ambiguity, and changing priorities + Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling + Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products) + Prepare special reports/assist on special projects as needed or requested + Good PC competency such as the ability to use Microsoft Office Suite and other related software + Excellent listening skills + Professional behavior that contributes to creating an environment of respect and professionalism + Ability to maintain confidentiality + Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion + Ability to work in a fast-pace in an effective manner + Ability to work under pressure and to be flexible and adept to varying and changing demands + Effective and friendly interpersonal communication and interpersonal skills with internal and external customers EOE Statement: Fresquez, Inc., Fresquez Concessions, Inc., NM Restaurant Investors Inc. DBA Village Inn, and LF Operations, LLC is an equal opportunity employer. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. The policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
May 19, 2024
Full time
Visit Team Fresquez is a family owned and operated business that operates over 20 restaurants in New Mexico, Texas, and Colorado. We seek to give back and reinvest into the communities where we are present, fulfilling a simple passion to serve all those that we come in touch with. We value our team, our customers and our community while committing to providing growth opportunities from within. We are looking for friendly, hardworking team members who have a passion to serve and are ready to rise to the next level of excellence. Our restaurants are very busy therefore, being on time, responsible, dependable, and respectful of others is a must! Why Join Our Team? + $300 Referral Bonus + Full or Part Time Available + Flexible Scheduling + Medical, Dental and Vision + 401(K) + Tuition Reimbursement + Competitive Pay + PTO - Generous PTO Benefit + Meal Discounts + We Promote Within Summary/Objective: "At Fresquez Companies, we empower the lives of people by providing authentic, impactful and exceptional experiences (one team member and guest at a time.)" Works with GM and provides effective guidance to crew to achieve operational success. Have excellent team leadership. Exemplify integrity and accountability. A supervisor must be able to fill in when/where needed. Ability to effectively communicate well with all employees, management, and guests. Assists the GM with the managing and overall operations of the restaurant. Satisfies customers by providing an exceptional dining experience. Must lead by example and get the GM involved as appropriate. Essential Functions: + Assist in the management of specific areas of restaurant during scheduled shifts + Ensure that restaurant is properly organized and staffed as designated by schedule + Oversee break rotation and delegation of tasks during both peak and non-peak periods + Train new crew members in their area of responsibility + Ensures service in all areas meets Fresquez standards for quality and cleanliness + Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints + Responsible for timely and accurate completion of all cash accountability reports on assigned shift + Informs general manager promptly of all problems or unusual matters of significance + Perform other duties and responsibilities as requested by the Fresquez management team, as needed + This position is required to work a variety of shifts to include, mornings, days, evenings, holiday's and weekends, 40 hour work weeks (reliable transportation to and from work is required) + Must be able to work with open availability Mon-Sun from early AM to closing + Performs other related duties as required and/or assigned + This is a safety sensitive position. Qualifications Qualifications: + Experience in cash control/security procedures + Ability to multi-task and quickly prioritize tasks + Ability to handle high stress situations, ambiguity, and changing priorities + Good independent judgment/decision making skills + Excellent communication and problem-solving skills + Exceptional internal and external customer service and employee relation skills + Must be dependable, reliable, and motivated + The ability to drive, stand, sit, bend, and walk for long extended periods of time, and heavy lifting is required. Hearing, talking, presenting, delivering information and responding to instruction, providing training, and answering questions is also required + Proficient Word, Excel, PowerPoint and internet skills Other Skills: Organization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Researching Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement + 1-2 years restaurant leadership/management experience + Restaurant industry experience preferred. Culinary experience strongly preferred + Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices. + Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership) + Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees + Strong writing, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization + Ability to coach and motivate others to achieve departmental, and company goals + Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions + Excellent interpersonal skills with the ability to negotiate and influence + Places a value on diversity and shows respect for and openness to others' backgrounds and ideas + Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail + Ability to handle high stress situations, ambiguity, and changing priorities + Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling + Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products) + Prepare special reports/assist on special projects as needed or requested + Good PC competency such as the ability to use Microsoft Office Suite and other related software + Excellent listening skills + Professional behavior that contributes to creating an environment of respect and professionalism + Ability to maintain confidentiality + Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion + Ability to work in a fast-pace in an effective manner + Ability to work under pressure and to be flexible and adept to varying and changing demands + Effective and friendly interpersonal communication and interpersonal skills with internal and external customers EOE Statement: Fresquez, Inc., Fresquez Concessions, Inc., NM Restaurant Investors Inc. DBA Village Inn, and LF Operations, LLC is an equal opportunity employer. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. The policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
Job Description Job Description SMASHBURGERCookOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends 50% of the best burgers around (or other menu options)Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform and hat Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook ResponsibilitiesReporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:Be a menu expert, follow Smashburger's prep and menu recipe standards to prepare guest orders Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes wasteBe a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environmentEnsure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake - we are all human)Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning productsOperate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPEFollow checklists and proven systems to set up, stock and close the kitchen Learn new recipes and procedures to support marketing promotionsAssist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management Foster and value a safe work environment by following all personal and food safety and security standards Cook RequirementsNo experience necessary - we build better skills! Must successfully complete Smashburger training programMust be 16 years of age or olderPhysical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs.Kneel, bend, twist, stoop and smashAbility to work in high temperatures - it gets hot in the kitchen!Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the jobFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 08, 2024
Full time
Job Description Job Description SMASHBURGERCookOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends 50% of the best burgers around (or other menu options)Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform and hat Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook ResponsibilitiesReporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:Be a menu expert, follow Smashburger's prep and menu recipe standards to prepare guest orders Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes wasteBe a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environmentEnsure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake - we are all human)Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning productsOperate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPEFollow checklists and proven systems to set up, stock and close the kitchen Learn new recipes and procedures to support marketing promotionsAssist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management Foster and value a safe work environment by following all personal and food safety and security standards Cook RequirementsNo experience necessary - we build better skills! Must successfully complete Smashburger training programMust be 16 years of age or olderPhysical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs.Kneel, bend, twist, stoop and smashAbility to work in high temperatures - it gets hot in the kitchen!Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the jobFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Snooze Who are we? Morning people! Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one no matter which side of noon it s on. We re the place where you can be you, and where our regulars are anything but. Everyone s welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special. The Sous Chef Role at Snooze As second in command of the Snooze kitchen, you are responsible for ensuring the highest quality food and standards. Your primary duties include maintaining all kitchen functions including the purchasing, storage, inventory, and preparation of food products while upholding a standard of excellence in safety and sanitation. You are also responsible for training Snoozers on methods of cooking, preparation, plate presentation, portion control, and food cost analysis. You are the Head Chef s right hand in ensuring guest satisfaction is being met consistently. Your overall goal is to maintain the WOW factor of Snooze food, be creative, have fun, and be a role model for others in the kitchen. The Benefits! At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position. No late nights you ll be home by dinner time every night! Weekly pay and competitive hourly rates Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans Employer paid Short Term Disability and Life Insurance Plans 401k/Roth 401k Plans Unlimited affordable Telehealth program 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate 40 Hours (5 days) of paid sick time paid at regular rate per year Four (4) Paid Holidays- Closed Thanksgiving and Christmas Day to spend time with family and friends 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour 100% paid meal benefits Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities. Unlimited dance parties! The Position Specifics Accurately manage all Heart of House Snoozers to ensure adherence to all Snooze policies, procedures, methods, and expectations. Be knowledgeable of Snooze policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. Maintain quality standards according to the guidelines of Snooze Food, ensuring the best possible product goes in and out of the kitchen doors. Assist the management team in making employment and termination decisions including interviewing, hiring, training, evaluating, reviewing, and coaching Heart of House Snoozers as appropriate. Ensure the proper training of all Heart of House Snoozers in safety and sanitation practices, equipment operation, and proper kitchen tool usage. Assist Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports, and schedules. Verify that all equipment is kept clean and in excellent working condition through personal inspection and following preventative maintenance plans. Assist in controlling food cost and usage by following proper requisition of products, organized storage procedures, standard recipes, and waste control. Control labor costs by assisting in scheduling based on forecasted sales, positions needed, and proper time management. Provide leadership and instruction pertaining to Snooze's basic safety and sanitation procedures and guidelines. Help to create a fun, safe, and rewarding work environment for all Snoozers. Is this the role for you? Sous Chefs at Snooze Must be 21 years of age and be authorized to work in the United States. Have knowledge of food, beverage, and safety generally involving at least 2+ years of operations experience and 1+ years of leadership experience. Possess excellent basic math skills and can operate a cash register and Point of Sale system. Must also be able to communicate and understand the predominant language (s) of the restaurant s trading area. Be able to work in a standing position for long periods of time (up to 10 hours) and have the stamina to work 45 to 50 hours per week. Let s talk about safety Your safety is our priority. Because of that, it is every Snoozer s responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment. Snooze is an Equal Opportunity Employer
May 20, 2024
Full time
Job Description Snooze Who are we? Morning people! Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one no matter which side of noon it s on. We re the place where you can be you, and where our regulars are anything but. Everyone s welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special. The Sous Chef Role at Snooze As second in command of the Snooze kitchen, you are responsible for ensuring the highest quality food and standards. Your primary duties include maintaining all kitchen functions including the purchasing, storage, inventory, and preparation of food products while upholding a standard of excellence in safety and sanitation. You are also responsible for training Snoozers on methods of cooking, preparation, plate presentation, portion control, and food cost analysis. You are the Head Chef s right hand in ensuring guest satisfaction is being met consistently. Your overall goal is to maintain the WOW factor of Snooze food, be creative, have fun, and be a role model for others in the kitchen. The Benefits! At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position. No late nights you ll be home by dinner time every night! Weekly pay and competitive hourly rates Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans Employer paid Short Term Disability and Life Insurance Plans 401k/Roth 401k Plans Unlimited affordable Telehealth program 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate 40 Hours (5 days) of paid sick time paid at regular rate per year Four (4) Paid Holidays- Closed Thanksgiving and Christmas Day to spend time with family and friends 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour 100% paid meal benefits Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities. Unlimited dance parties! The Position Specifics Accurately manage all Heart of House Snoozers to ensure adherence to all Snooze policies, procedures, methods, and expectations. Be knowledgeable of Snooze policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. Maintain quality standards according to the guidelines of Snooze Food, ensuring the best possible product goes in and out of the kitchen doors. Assist the management team in making employment and termination decisions including interviewing, hiring, training, evaluating, reviewing, and coaching Heart of House Snoozers as appropriate. Ensure the proper training of all Heart of House Snoozers in safety and sanitation practices, equipment operation, and proper kitchen tool usage. Assist Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports, and schedules. Verify that all equipment is kept clean and in excellent working condition through personal inspection and following preventative maintenance plans. Assist in controlling food cost and usage by following proper requisition of products, organized storage procedures, standard recipes, and waste control. Control labor costs by assisting in scheduling based on forecasted sales, positions needed, and proper time management. Provide leadership and instruction pertaining to Snooze's basic safety and sanitation procedures and guidelines. Help to create a fun, safe, and rewarding work environment for all Snoozers. Is this the role for you? Sous Chefs at Snooze Must be 21 years of age and be authorized to work in the United States. Have knowledge of food, beverage, and safety generally involving at least 2+ years of operations experience and 1+ years of leadership experience. Possess excellent basic math skills and can operate a cash register and Point of Sale system. Must also be able to communicate and understand the predominant language (s) of the restaurant s trading area. Be able to work in a standing position for long periods of time (up to 10 hours) and have the stamina to work 45 to 50 hours per week. Let s talk about safety Your safety is our priority. Because of that, it is every Snoozer s responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment. Snooze is an Equal Opportunity Employer
Snooze - Who are we? Morning people! Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one - no matter which side of noon it's on. We're the place where you can be you, and where our regulars are anything but. Everyone's welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special. The Sous Chef Role at Snooze As second in command of the Snooze kitchen, you are responsible for ensuring the highest quality food and standards. Your primary duties include maintaining all kitchen functions including the purchasing, storage, inventory, and preparation of food products while upholding a standard of excellence in safety and sanitation. You are also responsible for training Snoozers on methods of cooking, preparation, plate presentation, portion control, and food cost analysis. You are the Head Chef's right hand in ensuring guest satisfaction is being met consistently. Your overall goal is to maintain the "WOW" factor of Snooze food, be creative, have fun, and be a role model for others in the kitchen. The Benefits! At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position. No late nights-you'll be home by dinner time every night! Weekly pay and competitive hourly rates Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans Employer paid Short Term Disability and Life Insurance Plans 401k/Roth 401k Plans Unlimited affordable Telehealth program 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate 40 Hours (5 days) of paid sick time paid at regular rate per year Four (4) Paid Holidays- Closed Thanksgiving and Christmas Day to spend time with family and friends 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour 100% paid meal benefits Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities. Unlimited dance parties! The Position Specifics Accurately manage all Heart of House Snoozers to ensure adherence to all Snooze policies, procedures, methods, and expectations. Be knowledgeable of Snooze policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. Maintain quality standards according to the guidelines of Snooze Food, ensuring the best possible product goes in and out of the kitchen doors. Assist the management team in making employment and termination decisions including interviewing, hiring, training, evaluating, reviewing, and coaching Heart of House Snoozers as appropriate. Ensure the proper training of all Heart of House Snoozers in safety and sanitation practices, equipment operation, and proper kitchen tool usage. Assist Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports, and schedules. Verify that all equipment is kept clean and in excellent working condition through personal inspection and following preventative maintenance plans. Assist in controlling food cost and usage by following proper requisition of products, organized storage procedures, standard recipes, and waste control. Control labor costs by assisting in scheduling based on forecasted sales, positions needed, and proper time management. Provide leadership and instruction pertaining to Snooze's basic safety and sanitation procedures and guidelines. Help to create a fun, safe, and rewarding work environment for all Snoozers. Is this the role for you? Sous Chefs at Snooze Must be 21 years of age and be authorized to work in the United States. Have knowledge of food, beverage, and safety generally involving at least 2+ years of operations experience and 1+ years of leadership experience. Possess excellent basic math skills and can operate a cash register and Point of Sale system. Must also be able to communicate and understand the predominant language (s) of the restaurant's trading area. Be able to work in a standing position for long periods of time (up to 10 hours) and have the stamina to work 45 to 50 hours per week. Let's talk about safety Your safety is our priority. Because of that, it is every Snoozer's responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment. Snooze is an Equal Opportunity Employer
May 16, 2024
Full time
Snooze - Who are we? Morning people! Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one - no matter which side of noon it's on. We're the place where you can be you, and where our regulars are anything but. Everyone's welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special. The Sous Chef Role at Snooze As second in command of the Snooze kitchen, you are responsible for ensuring the highest quality food and standards. Your primary duties include maintaining all kitchen functions including the purchasing, storage, inventory, and preparation of food products while upholding a standard of excellence in safety and sanitation. You are also responsible for training Snoozers on methods of cooking, preparation, plate presentation, portion control, and food cost analysis. You are the Head Chef's right hand in ensuring guest satisfaction is being met consistently. Your overall goal is to maintain the "WOW" factor of Snooze food, be creative, have fun, and be a role model for others in the kitchen. The Benefits! At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position. No late nights-you'll be home by dinner time every night! Weekly pay and competitive hourly rates Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans Employer paid Short Term Disability and Life Insurance Plans 401k/Roth 401k Plans Unlimited affordable Telehealth program 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate 40 Hours (5 days) of paid sick time paid at regular rate per year Four (4) Paid Holidays- Closed Thanksgiving and Christmas Day to spend time with family and friends 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour 100% paid meal benefits Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities. Unlimited dance parties! The Position Specifics Accurately manage all Heart of House Snoozers to ensure adherence to all Snooze policies, procedures, methods, and expectations. Be knowledgeable of Snooze policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. Maintain quality standards according to the guidelines of Snooze Food, ensuring the best possible product goes in and out of the kitchen doors. Assist the management team in making employment and termination decisions including interviewing, hiring, training, evaluating, reviewing, and coaching Heart of House Snoozers as appropriate. Ensure the proper training of all Heart of House Snoozers in safety and sanitation practices, equipment operation, and proper kitchen tool usage. Assist Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports, and schedules. Verify that all equipment is kept clean and in excellent working condition through personal inspection and following preventative maintenance plans. Assist in controlling food cost and usage by following proper requisition of products, organized storage procedures, standard recipes, and waste control. Control labor costs by assisting in scheduling based on forecasted sales, positions needed, and proper time management. Provide leadership and instruction pertaining to Snooze's basic safety and sanitation procedures and guidelines. Help to create a fun, safe, and rewarding work environment for all Snoozers. Is this the role for you? Sous Chefs at Snooze Must be 21 years of age and be authorized to work in the United States. Have knowledge of food, beverage, and safety generally involving at least 2+ years of operations experience and 1+ years of leadership experience. Possess excellent basic math skills and can operate a cash register and Point of Sale system. Must also be able to communicate and understand the predominant language (s) of the restaurant's trading area. Be able to work in a standing position for long periods of time (up to 10 hours) and have the stamina to work 45 to 50 hours per week. Let's talk about safety Your safety is our priority. Because of that, it is every Snoozer's responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment. Snooze is an Equal Opportunity Employer
Snooze - Who are we? Morning people! Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one - no matter which side of noon it's on. We're the place where you can be you, and where our regulars are anything but. Everyone's welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special. The Sous Chef Role at Snooze As second in command of the Snooze kitchen, you are responsible for ensuring the highest quality food and standards. Your primary duties include maintaining all kitchen functions including the purchasing, storage, inventory, and preparation of food products while upholding a standard of excellence in safety and sanitation. You are also responsible for training Snoozers on methods of cooking, preparation, plate presentation, portion control, and food cost analysis. You are the Head Chef's right hand in ensuring guest satisfaction is being met consistently. Your overall goal is to maintain the "WOW" factor of Snooze food, be creative, have fun, and be a role model for others in the kitchen. The Benefits! At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position. No late nights-you'll be home by dinner time every night! Weekly pay and competitive hourly rates Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans Employer paid Short Term Disability and Life Insurance Plans 401k/Roth 401k Plans Unlimited affordable Telehealth program 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate 40 Hours (5 days) of paid sick time paid at regular rate per year Four (4) Paid Holidays- Closed Thanksgiving and Christmas Day to spend time with family and friends 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour 100% paid meal benefits Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities. Unlimited dance parties! The Position Specifics Accurately manage all Heart of House Snoozers to ensure adherence to all Snooze policies, procedures, methods, and expectations. Be knowledgeable of Snooze policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. Maintain quality standards according to the guidelines of Snooze Food, ensuring the best possible product goes in and out of the kitchen doors. Assist the management team in making employment and termination decisions including interviewing, hiring, training, evaluating, reviewing, and coaching Heart of House Snoozers as appropriate. Ensure the proper training of all Heart of House Snoozers in safety and sanitation practices, equipment operation, and proper kitchen tool usage. Assist Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports, and schedules. Verify that all equipment is kept clean and in excellent working condition through personal inspection and following preventative maintenance plans. Assist in controlling food cost and usage by following proper requisition of products, organized storage procedures, standard recipes, and waste control. Control labor costs by assisting in scheduling based on forecasted sales, positions needed, and proper time management. Provide leadership and instruction pertaining to Snooze's basic safety and sanitation procedures and guidelines. Help to create a fun, safe, and rewarding work environment for all Snoozers. Is this the role for you? Sous Chefs at Snooze Must be 21 years of age and be authorized to work in the United States. Have knowledge of food, beverage, and safety generally involving at least 2+ years of operations experience and 1+ years of leadership experience. Possess excellent basic math skills and can operate a cash register and Point of Sale system. Must also be able to communicate and understand the predominant language (s) of the restaurant's trading area. Be able to work in a standing position for long periods of time (up to 10 hours) and have the stamina to work 45 to 50 hours per week. Let's talk about safety Your safety is our priority. Because of that, it is every Snoozer's responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment. Snooze is an Equal Opportunity Employer
May 16, 2024
Full time
Snooze - Who are we? Morning people! Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one - no matter which side of noon it's on. We're the place where you can be you, and where our regulars are anything but. Everyone's welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special. The Sous Chef Role at Snooze As second in command of the Snooze kitchen, you are responsible for ensuring the highest quality food and standards. Your primary duties include maintaining all kitchen functions including the purchasing, storage, inventory, and preparation of food products while upholding a standard of excellence in safety and sanitation. You are also responsible for training Snoozers on methods of cooking, preparation, plate presentation, portion control, and food cost analysis. You are the Head Chef's right hand in ensuring guest satisfaction is being met consistently. Your overall goal is to maintain the "WOW" factor of Snooze food, be creative, have fun, and be a role model for others in the kitchen. The Benefits! At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position. No late nights-you'll be home by dinner time every night! Weekly pay and competitive hourly rates Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans Employer paid Short Term Disability and Life Insurance Plans 401k/Roth 401k Plans Unlimited affordable Telehealth program 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate 40 Hours (5 days) of paid sick time paid at regular rate per year Four (4) Paid Holidays- Closed Thanksgiving and Christmas Day to spend time with family and friends 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour 100% paid meal benefits Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities. Unlimited dance parties! The Position Specifics Accurately manage all Heart of House Snoozers to ensure adherence to all Snooze policies, procedures, methods, and expectations. Be knowledgeable of Snooze policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. Maintain quality standards according to the guidelines of Snooze Food, ensuring the best possible product goes in and out of the kitchen doors. Assist the management team in making employment and termination decisions including interviewing, hiring, training, evaluating, reviewing, and coaching Heart of House Snoozers as appropriate. Ensure the proper training of all Heart of House Snoozers in safety and sanitation practices, equipment operation, and proper kitchen tool usage. Assist Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports, and schedules. Verify that all equipment is kept clean and in excellent working condition through personal inspection and following preventative maintenance plans. Assist in controlling food cost and usage by following proper requisition of products, organized storage procedures, standard recipes, and waste control. Control labor costs by assisting in scheduling based on forecasted sales, positions needed, and proper time management. Provide leadership and instruction pertaining to Snooze's basic safety and sanitation procedures and guidelines. Help to create a fun, safe, and rewarding work environment for all Snoozers. Is this the role for you? Sous Chefs at Snooze Must be 21 years of age and be authorized to work in the United States. Have knowledge of food, beverage, and safety generally involving at least 2+ years of operations experience and 1+ years of leadership experience. Possess excellent basic math skills and can operate a cash register and Point of Sale system. Must also be able to communicate and understand the predominant language (s) of the restaurant's trading area. Be able to work in a standing position for long periods of time (up to 10 hours) and have the stamina to work 45 to 50 hours per week. Let's talk about safety Your safety is our priority. Because of that, it is every Snoozer's responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment. Snooze is an Equal Opportunity Employer
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one singlenotion in mind; to serve a better burger! Better burgers takesbetter service, support and teamwork. That's why wetreat our team members fairly in a diverse and safe environment. Withan average of 10 restaurants opening each year, we invest in building internalopportunities for our teams' learning and growth." We just build better. BetterBurgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work &lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) freemeal each shift they work Flexible schedules in afun, family friendly, team environmentMedical, Dental andVision Options Paid time off -vacation and sick 401K match (21 andolder)Employee AssistanceProgramFast track for careeropportunities and management experienceFreeuniform Eligibility based offof time in position and average hours worked Referred EmployeesMust Be in Good Standing & Referee must be employed with Smashburger attime of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to theRestaurant General Manager, our Shift Leaders are the champions of betterburgers! In this role you will:Manage theperformance of both FOH & BOH employeesPromote a fun andpositive work environmentManage theeffectiveness of people focused processes and systemsProvide initialand ongoing training to all employees within the unit utilizing SmashConnect,LMS, and 4 step method of training Reward andrecognizes employee performance that exceeds company standardsManage withintegrity the daily completion of operational check lists to include Line checks anduniform standardsOpening/closingcheck listsSafe and depositlogsManage the guestexperience metrics (NPS and OSAT) Manage FSCoperational standards dailyEnsure all foodsafety standards are followed & in compliance with local health depts.Exemplify guestservice on each shift of the day and communicates SIZZLE service standards tothe employeesManage thesuccessful onboarding and training for all new employeesFollow COGSmanagement procedures for food ordering and inventory Follow companycash policies to ensure minimal losses through theft or shortagesManage dailylabor Shift Leader RequirementsPrevious ShiftLeader Experience 90-day completionof train the trainer courseFlexible to worknights, weekends, and holidaysFollowSmashburger uniform standardsAbilityto follow all guidelines and procedures set forth by Smashburger, local, state,and federal employment regulationsMust successfullycomplete Smashburger training programPossess strongcommunication skills, both written and verbal, to effectively communicate with restaurantmanagement, front line employees and corporate support teamsPeople managementskills to effectively select, assess, coach/counsel, develop, motivate, andlead restaurant teams Excellentattention to detail Proven timemanagement, consistency, and organizational skillsHighly motivated,self-directed, and results drivenPhysical abilityto stand for extended periods of time and to move and lift boxes of food/supplies up to 50 lbs.Ability to workin high temperatures All applicants andemployees have an equal opportunity for employment and advancement withinSmashburger. Smashburger is dedicated tothe principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants,or employees on the basis of age 40 and over, race, sex, color, religion,national origin, disability, genetic information, sexual orientation, genderidentity, military or veteran status, or any other applicable status protectedby state or local law. This prohibitionincludes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal orphysical conduct which has the purpose or effect of substantially interferingwith an individual's work performance or creating an intimidating, hostile, oroffensive work environment. We maintaina workplace free of racial slurs and bias. This policy applies to allemployees, including managers, supervisors, co-workers, and non-employees suchas customers, clients, vendors, consultants, etc. Any conduct in violation ofthese company policies is also a violation of the law. Employees who engage in, ratify, orperpetuate discrimination, harassment or retaliation will be subject todisciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 08, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one singlenotion in mind; to serve a better burger! Better burgers takesbetter service, support and teamwork. That's why wetreat our team members fairly in a diverse and safe environment. Withan average of 10 restaurants opening each year, we invest in building internalopportunities for our teams' learning and growth." We just build better. BetterBurgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work &lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) freemeal each shift they work Flexible schedules in afun, family friendly, team environmentMedical, Dental andVision Options Paid time off -vacation and sick 401K match (21 andolder)Employee AssistanceProgramFast track for careeropportunities and management experienceFreeuniform Eligibility based offof time in position and average hours worked Referred EmployeesMust Be in Good Standing & Referee must be employed with Smashburger attime of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to theRestaurant General Manager, our Shift Leaders are the champions of betterburgers! In this role you will:Manage theperformance of both FOH & BOH employeesPromote a fun andpositive work environmentManage theeffectiveness of people focused processes and systemsProvide initialand ongoing training to all employees within the unit utilizing SmashConnect,LMS, and 4 step method of training Reward andrecognizes employee performance that exceeds company standardsManage withintegrity the daily completion of operational check lists to include Line checks anduniform standardsOpening/closingcheck listsSafe and depositlogsManage the guestexperience metrics (NPS and OSAT) Manage FSCoperational standards dailyEnsure all foodsafety standards are followed & in compliance with local health depts.Exemplify guestservice on each shift of the day and communicates SIZZLE service standards tothe employeesManage thesuccessful onboarding and training for all new employeesFollow COGSmanagement procedures for food ordering and inventory Follow companycash policies to ensure minimal losses through theft or shortagesManage dailylabor Shift Leader RequirementsPrevious ShiftLeader Experience 90-day completionof train the trainer courseFlexible to worknights, weekends, and holidaysFollowSmashburger uniform standardsAbilityto follow all guidelines and procedures set forth by Smashburger, local, state,and federal employment regulationsMust successfullycomplete Smashburger training programPossess strongcommunication skills, both written and verbal, to effectively communicate with restaurantmanagement, front line employees and corporate support teamsPeople managementskills to effectively select, assess, coach/counsel, develop, motivate, andlead restaurant teams Excellentattention to detail Proven timemanagement, consistency, and organizational skillsHighly motivated,self-directed, and results drivenPhysical abilityto stand for extended periods of time and to move and lift boxes of food/supplies up to 50 lbs.Ability to workin high temperatures All applicants andemployees have an equal opportunity for employment and advancement withinSmashburger. Smashburger is dedicated tothe principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants,or employees on the basis of age 40 and over, race, sex, color, religion,national origin, disability, genetic information, sexual orientation, genderidentity, military or veteran status, or any other applicable status protectedby state or local law. This prohibitionincludes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal orphysical conduct which has the purpose or effect of substantially interferingwith an individual's work performance or creating an intimidating, hostile, oroffensive work environment. We maintaina workplace free of racial slurs and bias. This policy applies to allemployees, including managers, supervisors, co-workers, and non-employees suchas customers, clients, vendors, consultants, etc. Any conduct in violation ofthese company policies is also a violation of the law. Employees who engage in, ratify, orperpetuate discrimination, harassment or retaliation will be subject todisciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.