Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
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Facility: Broadway Hospital
Location: Fargo, ND
Job Schedule: Part time
Weekly Hours: 15.00
Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients' ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.
Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.
Room Service Assistant Position, sets up and delivers patient meal trays, additional duties may be delivery of stock to floors, cleaning of patient trays, and light cleaning tasks. Evening hours range from 3:00 pm, 3:30 pm or 5 pm to 8:30 pm. Schedule hours per week are 15 hours. Rotating every other weekend and holiday. Schedule hours include every Tuesday and Thursday at either 3:00 pm or 3:30 to 8:30 pm.
Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.
On-the-job training provided.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
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Job Function: Facilities and General Services
Req Number: R-27897