Join our team! A&W is looking for some fun and energetic Team Leads for our Lexington, KY restaurants! Why is A&W right for you? We offer a competitive wage, a free meal for each shift, 25% discount for off-duty meals, referral bonus program, recognition program and service rewards and additional benefits for full-time Team Members. A&W Restaurants is notable for being the first successful food franchise company and is America's first restaurant chain to turn 100! Benefits: All full-time Team Members are eligible for the following benefits: • Paid Time Off • Medical Insurance • Dental Insurance • Vison Care Insurance • Life Insurance • Supplemental Life Insurance • Short-Term Disability Benefits • Long-Term Disability Insurance • 401K Retirement Plan • Education Assistance Position Title: Team Leader Job Type: Hourly, Non-exempt Position Summary: Contributes to A&W success by assisting the Restaurant General Manager (RGM) in executing daily operations. Directs Team Members to provide engaging service of quality food and beverages in a clean and comfortable environment. Summary of Key Responsibilities (include, but are not limited to, the following): Works in various positions as needed during shift in addition to Supervisor duties. Directs Team Member activities in order to maintain speed of service, cleanliness standards, and operational needs. Organizes opening, shift change, and closing duties. Monitors Team Member productivity and performance. Provides clear, specific, timely, and respectful coaching and feedback to improve performance and achieve operational excellence. Follows all company policies and procedures. Helps to maintain a safe working environment throughout the restaurant. Holds Team Members accountable for following policies including those for cash handling and safety and security. Assists in orientation and training of new Team Members. Uses company training resources effectively. Recommends Team Member training needs to RGM. Serves as a role model by developing positive relationships with Team Members and demonstrating engaging guest service at all times. Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure guest satisfaction. Works with RGM to continually improve guest service. Communicates effectively. Filters information between RGM and Team Members as needed. Assists RGM in administrative activities such as: managing inventory, ordering product, preparing deposits, HAACP records, and maintaining financial and labor records. Sets the standard for regular and consistent attendance and punctuality. Responsible for the safety and security of the Team Member's, facilities, and assets in the absence of the RGM or AGM. Required Knowledge, Skills and Abilities Knowledge of food service operations. Minimum one year of experience in industry. Knowledge of food safety and physical safety guidelines Strong interpersonal skills Strong customer service skills Strong problem solving skills Effective communication, orally and in writing, with Team Members and guests Develop and maintain effective working relationships Lead and motivate a team, even during challenging times Physical Requirements: Able to lift up to 40 pounds. Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length. Availability Requirements: Must have flexible availability for scheduling Must be available for both opening and closing shifts Must be able to work beyond scheduled hours as business requires Equal Opportunity Employment It is the policy of A&W Restaurants, Inc. to offer equal employment opportunity in all aspects of the employer/Team Member relationship without regard to race, color, religion, sex, pregnancy, national origin, ancestry, ago, disability, veteran status, marital status, sexual orientation, gender, gender identity, genetic information, tobacco smoking status, or any other status protected by law. A&W restaurants, Inc. act in compliance with the requirements and intent of applicable federal, state and local laws and regulations to protect the right to equal opportunity employment. Other Duties Please not this job description is not designed to cover or contain a comprehensive listing of activities of projects, duties or responsibilities that are required of the employer for this job. Duties, projects, responsibilities, and activities may change at any time with or without notice. PI9cefebd63cd8-7419
Apr 24, 2024
Full time
Join our team! A&W is looking for some fun and energetic Team Leads for our Lexington, KY restaurants! Why is A&W right for you? We offer a competitive wage, a free meal for each shift, 25% discount for off-duty meals, referral bonus program, recognition program and service rewards and additional benefits for full-time Team Members. A&W Restaurants is notable for being the first successful food franchise company and is America's first restaurant chain to turn 100! Benefits: All full-time Team Members are eligible for the following benefits: • Paid Time Off • Medical Insurance • Dental Insurance • Vison Care Insurance • Life Insurance • Supplemental Life Insurance • Short-Term Disability Benefits • Long-Term Disability Insurance • 401K Retirement Plan • Education Assistance Position Title: Team Leader Job Type: Hourly, Non-exempt Position Summary: Contributes to A&W success by assisting the Restaurant General Manager (RGM) in executing daily operations. Directs Team Members to provide engaging service of quality food and beverages in a clean and comfortable environment. Summary of Key Responsibilities (include, but are not limited to, the following): Works in various positions as needed during shift in addition to Supervisor duties. Directs Team Member activities in order to maintain speed of service, cleanliness standards, and operational needs. Organizes opening, shift change, and closing duties. Monitors Team Member productivity and performance. Provides clear, specific, timely, and respectful coaching and feedback to improve performance and achieve operational excellence. Follows all company policies and procedures. Helps to maintain a safe working environment throughout the restaurant. Holds Team Members accountable for following policies including those for cash handling and safety and security. Assists in orientation and training of new Team Members. Uses company training resources effectively. Recommends Team Member training needs to RGM. Serves as a role model by developing positive relationships with Team Members and demonstrating engaging guest service at all times. Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure guest satisfaction. Works with RGM to continually improve guest service. Communicates effectively. Filters information between RGM and Team Members as needed. Assists RGM in administrative activities such as: managing inventory, ordering product, preparing deposits, HAACP records, and maintaining financial and labor records. Sets the standard for regular and consistent attendance and punctuality. Responsible for the safety and security of the Team Member's, facilities, and assets in the absence of the RGM or AGM. Required Knowledge, Skills and Abilities Knowledge of food service operations. Minimum one year of experience in industry. Knowledge of food safety and physical safety guidelines Strong interpersonal skills Strong customer service skills Strong problem solving skills Effective communication, orally and in writing, with Team Members and guests Develop and maintain effective working relationships Lead and motivate a team, even during challenging times Physical Requirements: Able to lift up to 40 pounds. Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length. Availability Requirements: Must have flexible availability for scheduling Must be available for both opening and closing shifts Must be able to work beyond scheduled hours as business requires Equal Opportunity Employment It is the policy of A&W Restaurants, Inc. to offer equal employment opportunity in all aspects of the employer/Team Member relationship without regard to race, color, religion, sex, pregnancy, national origin, ancestry, ago, disability, veteran status, marital status, sexual orientation, gender, gender identity, genetic information, tobacco smoking status, or any other status protected by law. A&W restaurants, Inc. act in compliance with the requirements and intent of applicable federal, state and local laws and regulations to protect the right to equal opportunity employment. Other Duties Please not this job description is not designed to cover or contain a comprehensive listing of activities of projects, duties or responsibilities that are required of the employer for this job. Duties, projects, responsibilities, and activities may change at any time with or without notice. PI9cefebd63cd8-7419
Hiring immediately for a full time Restaurant Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $25.00 / hour
Apr 25, 2024
Full time
Hiring immediately for a full time Restaurant Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $25.00 / hour
We are excited to open our new fast casual concept, Pagoda Asian Grill by P.F. Chang's! We are hiring immediately for a full time Restaurant Shift Supervisor or Shift Leader or Food Service Leader. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $20.00 / hour
Apr 25, 2024
Full time
We are excited to open our new fast casual concept, Pagoda Asian Grill by P.F. Chang's! We are hiring immediately for a full time Restaurant Shift Supervisor or Shift Leader or Food Service Leader. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $20.00 / hour
Hiring immediately for a full time Restaurant Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $25.00 / hour
Apr 25, 2024
Full time
Hiring immediately for a full time Restaurant Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $25.00 / hour
We are excited to open our new fast casual concept, Pagoda Asian Grill by P.F. Chang's! We are hiring immediately for a full time Restaurant Shift Supervisor or Shift Leader or Food Service Leader. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $20.00 / hour
Apr 25, 2024
Full time
We are excited to open our new fast casual concept, Pagoda Asian Grill by P.F. Chang's! We are hiring immediately for a full time Restaurant Shift Supervisor or Shift Leader or Food Service Leader. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred . Must be able to accurately and effectively communicate with other team members . Requires strong leadership and communication skills . Have ability to work in a fast-paced, high-energy environment . Basic math and cash handling skills . Food safety certification is a plus . Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday . Flexibility to work evenings, weekends, and holidays as needed . Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $20.00 / hour
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 23, 2024
Full time
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan