EOS Hospitality
Hilton Head Island, South Carolina
Seasonal Pool Server responsibilities include, but are not limited to; Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner Performs side work to ensure seamless transitions between shifts Suggests and up-sells appropriate beverage, cocktail and food items Acquires a working knowledge of Restaurant Manager POS System in order to ring up orders and process bills Understands and follows all state laws and company policies for beverage service Handles difficult situations effectively. Keeps supervisor fully informed of all problems, customer dissatisfaction and/or unusual matters of significance Greets all guests with a positive attitude Enforces all poolside rules and prevents unsafe behavior Keeps the pool deck, cabanas, and other designated areas clean of debris Removes soiled towels and places them in the dirty bins Replenishes clean towels and removes the dirty bins Empties full trash bins on the pool decks Communicates with housekeeping to keep a replenishment of clean pool towels Provides excellent guest service on the pool decks by assisting guests with their needs and questions Removes towels from lounge chairs after periods of being unattended Cleans up at the end of the day by returning all chairs, tables, and lounge chairs to their proper places Ensures all pool furniture is in clean and orderly fashion Assist guests with towels, chairs and umbrellas on pool decks and cabanas Due to the cyclical nature of the hospitality business and weather, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays. Team members may enjoy the following benefits: Medical, Dental, Vision, and Supplemental Plans Paid Time Off and Paid Holidays 401(k) Retirement Plan with Company Match Long-Term & Short-Term Disability Insurance Life, AD&D, and Supplemental Insurances Employee Assistance Program Resort Accommodation Discounts Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
Seasonal Pool Server responsibilities include, but are not limited to; Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner Performs side work to ensure seamless transitions between shifts Suggests and up-sells appropriate beverage, cocktail and food items Acquires a working knowledge of Restaurant Manager POS System in order to ring up orders and process bills Understands and follows all state laws and company policies for beverage service Handles difficult situations effectively. Keeps supervisor fully informed of all problems, customer dissatisfaction and/or unusual matters of significance Greets all guests with a positive attitude Enforces all poolside rules and prevents unsafe behavior Keeps the pool deck, cabanas, and other designated areas clean of debris Removes soiled towels and places them in the dirty bins Replenishes clean towels and removes the dirty bins Empties full trash bins on the pool decks Communicates with housekeeping to keep a replenishment of clean pool towels Provides excellent guest service on the pool decks by assisting guests with their needs and questions Removes towels from lounge chairs after periods of being unattended Cleans up at the end of the day by returning all chairs, tables, and lounge chairs to their proper places Ensures all pool furniture is in clean and orderly fashion Assist guests with towels, chairs and umbrellas on pool decks and cabanas Due to the cyclical nature of the hospitality business and weather, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays. Team members may enjoy the following benefits: Medical, Dental, Vision, and Supplemental Plans Paid Time Off and Paid Holidays 401(k) Retirement Plan with Company Match Long-Term & Short-Term Disability Insurance Life, AD&D, and Supplemental Insurances Employee Assistance Program Resort Accommodation Discounts Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
