Job Description We are looking for an energetic and professional food runner to join our vibrant restaurant. You will perform a range of tasks including serving orders, explaining meals, and facilitating collaboration between kitchen and wait staff. As a expo, your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience. The ideal candidate will be friendly, professional, and demonstrate excellent communication skills. Responsibilities: Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations. Deliver food orders and condiments to a variety of customers in a timely manner. Accurately explain food orders to chefs, with specific attention to allergies and special requests. Stocking the expo line with plates and all other items Uphold our food health safety and sanitation principles. Occasionally check on customers to handle any impromptu requests or issues. Remove dirty dishes from the table. Inform management of customer feedback. Available to work different hours including weekends, days, and nights.
Job Description Pool Server The Post Oak Hotel at Uptown Houston The Post Oak Hotel is the only Texas Forbes Five-Star Hotel and Spa boasting elegant accommodations masterfully blended with extensive conference space, prominent office space, designer fashion, signature dining and sophisticated amenities all in one tower. The 700,000-square-foot tower embraces every desire of savvy business and leisure travelers alike. The Post Oak Hotel is seeking a Pool Server to join our hotel team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts Community volunteer opportunities with Landry's League Complimentary Parking and Colleague Meal Opportunity to receive complimentary Rockets tickets to select games during season What you can expect to do: Be familiar with all standards of performance excellence and adhere to these standards throughout our guest's experience. Greet arriving guests warmly and sincerely. Escort guests to chairs, provide set up assistance/towels and serve water. Take guests' food and beverage order and anticipate any needs and wishes Promptly deliver food and beverage items, as they are prepared to the correct table and in order. Communicate clearly with cook staff or expeditor when picking up food orders Remove any dirty dishes and utensils from guests' area. Monitor pool deck for seat availability, service and well-being of guests. Proactively engage guests and promote a positive experience. Know all menu items including ingredients, required condiments and specific service. Be knowledgeable of liquor laws as well as company policies regarding consumption of alcoholic beverages. Know all beverages available including ingredients, garnish and specific service Be responsible and accountable for all unsigned guest checks and report them to the manager. Ensure pool deck, dining tables and cabanas are clean and orderly throughout the service period. Discard used towels and replace with clean and neatly placed towels on lounge chairs and service stations. Check side duty list for opening and closing procedures. Be familiar with emergency safety measures. Attend all scheduled staff meetings and supplemental training sessions Obtain a completed check, present to the guest and finalize check in the POS system according to method of payment. Maintain a positive image and energy. Ensure uniform and personal appearance are clean and professional. Be knowledgeable about The Post Oak and its services. Current Food Handler's Card. Current Alcohol Server Seller Certification. Ability to lift moderate weights and remain on feet for a prolonged period of time. Ability to carry food and beverage trays safely and professionally. A sincere desire to provide the utmost in guest service. Neat appearance. Solid interpersonal and communication skills. Strong attention to detail a must. Ability to listen effectively. Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive, and Respectful High School diploma or equivalent and/or experience in a hotel or a related field. One to three years of experience Knowledge in and or experience with Forbes 5 Star service standards is preferred. Must be legal age to serve alcoholic beverages according to local laws.
Lake Charles, Louisiana
Job Description "Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river. Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry's signature restaurants. The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines. We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more. If your skills and talents are a match for our needs, we can open the door to your next career opportunity! Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization. We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi. We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries. We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry's Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton's - The Steakhouse, McCormick's & Schmick's and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony's, Grotto and more. We are also engaged in the ownership and operation of select hospitality/entertainment businesses, which include hotels, such as the San Luis Resort, Spa and Convention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk, a 40-acre amusement, entertainment and retail complex in Kemah, Texas and the Galveston Island Historic Pleasure Pier in Galveston, Texas." Essential Duties/Responsibilities: The Asst. H2o Pool Manager directs and coordinates operations in the Pool Department. Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Execute all personnel functions including but not limited to interviewing, hiring, coaching & counseling, termination, payroll and recruitment Establish and maintain the pool policies and procedures Implement and maintain training of new personnel and developmental training of all staff Establish and maintain communication lines within the department and between other departments within the hotel Maintain employee records (attendance, coaching) Develop, draft & train all new protocols as directed by management Monitor and maintain a clean safe pool area including the enforcement of all safety rules and regulations for the pool Ensure that all lifesaving equipment is in proper order and location Monitor and inventory of towels, pool supplies and cabana amenities Supervise and oversee cabana operations as outlined in the policies and procedures Work directly with casino marketing to effectively manage cabana rentals Maintain open communication with Retail and F&B to ensure seamless pool operation. Ensure overall cleanliness in BOH and prep areas Stay abreast of current trends and practices within area of responsibility and communicate pertinent information to management, peers, direct reports and employees as appropriate. Promote positive public/employee relations at all times. Maintain a clean, safe, hazard-free work environment within area of responsibility. Safeguard the confidential information of all employee, department and company records. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations. Perform other duties as assigned. Requirements: High School Diploma required. Previous hospitality experience required. Current CPR license required. Additional Knowledge, Skills, and Abilities: Must have solid decision-making, organization, and interpersonal skills. Excellent verbal communication skills are required. The ability to thrive in a fast-paced multi-tasking, hands-on environment. Ability to establish and maintain a positive and professional working relationships with all individuals. Ability to work occasional overtime and irregular hours.