Chick-fil-A

Overview NoticeAll applicants are highly encouraged to attend an information session before submitting their application. You can sign up thorugh Calendly here. Familiarity with the Program and our related expectations of Participants, based on the available, optional resources, will be a factor in our selection decisions.Additional Position DetailsLeadership Development Program Webpage We are currently filling positions for July and October 2024 start dates, and the interview process typically takes 90-120 days. Job Overview The Leadership Development Program (LDP) is a 24- to 36-month developmental program available to individuals who are interested in growing their business acumen and restaurant leadership skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. LDP's vision is to be the premier global leadership development experience. To develop the business acumen and restaurant leadership skills, LDP Participants are expected to spend time in two different positions: Grand Opening Supervisor and Interim Manager. As Grand Opening Supervisor, an LDP Participant's main duties will be to recruit and manage a team of grand opening Trainers for each grand opening of a new Chick-fil-A brand restaurant, oversee training by the Trainers on brand standards and operational functions affecting brand standards, and consult during the new restaurant opening with the independent franchised Operator of the independently owned and operated restaurant business. As Interim Manager, an LDP Participant's main duties will be to manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant. LDP Participants may work at different Chick-fil-A, Inc.-Operated Restaurants during their time in the Interim Manager position. Further details on the job responsibilities of the Grand Opening Supervisor and Interim Manager positions are discussed below. Additionally, LDP Participants may work in the Mobile Kitchen Lead position and/or in various temporary business positions at the Support Center when a need is identified for an LDP participant to lead a staff project. Additional information about these potential additional positions will be made available as needed to successful applicants to LDP. Responsibilities Grand Opening Supervisor Responsibilities: Recruit, select and schedule Grand Opening Trainers employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s) Supervise Grand Opening Trainers, including performance management, and ensure they understand and train Operator's and restaurant leaders to Chick-fil-A brand standards and operational functions affecting brand standards Oversee and manage Grand Opening budget, including labor, travel, meals and entertainment Support Grand Opening process by consulting with the Operator on planning strategy and execution of the Operator's vision for their individual business and Create Raving Fans Strategy Consult with the Operator on brand standards and operational issues affecting brand standards, such as their business plans, sales generation, vendor strategy, and maximizing their restaurant layout Partner with Grand Opening Marketing Team to execute and provide operational support for all PR and Marketing activations Consult with Operators regarding systems to ensure food safety, such as LEAN Chicken. Complete SAFE Daily Critical and eRQA daily, evaluate results and advise on corrective measures as appropriate Forecast sales and consult with Operators on inventory levels Consult with Operators regarding optional resources and tools available to ensure consistency with brand standards, including Pathway Provide consultation on Operators' set up of Restaurant with necessary equipment, smallwares, and office items to ensure food safety, food quality and quick service Support and advise Operators on back office systems Create an exit strategy for the Grand Opening support team to ensure minimal impact to brand standards and guest experience once departed Interim Manager Responsibilities: Manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new hire and payroll paperwork, labor scheduling, completing payroll biweekly, and performance management Develop and implement plan for training Team Members to Pathway standards Conduct Team Member performance reviews and create performance management plans Create role clarity and clear communication amongst the team Develop processes and procedures to ensure compliance with all employment laws Assess and analyze current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return. Develop a 30/60/90-day business plan Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities Evaluate Restaurant vendor performance and make any necessary changes in vendor relationship Ensure inventory levels are appropriate for specific Restaurant needs Implement and oversee inventory and ordering process, and train Team Member(s) on the relevant process(es) Identify and solve bottlenecks in the business, including innovating ways to maximize throughput Analyze data, including End of Month package, to make optimal business decisions for the purpose of maximizing Restaurant's financial return Ensure Restaurant readiness and smooth transition of Restaurant to incoming Operator Responsibilities for other positions LDP Participants may hold: Information about the responsibilities of other positions, including but not limited to the Mobile Kitchen Lead role, staff projects, and other assignments based on the needs of the business will be made available as needed to LDP Participants. Minimum Qualifications Bachelor's Degree or 5 years of leadership experience Ability to work independently with minimal oversight Keen business judgement and sound decision-making skills Experience working with and leading teams Problem solving and analytical skills Ability to provide clear and consistent feedback Ability to manage conflict in a respectful and timely manner Promptly takes responsibility and action as needed Listens effectively; seeks to understand Curious about the needs of those around them Quickly establishes rapport and inspires others Communicates clearly and concisely Physcial Requirements: Ability to work in a fast-paced restaurant environment Willing to travel 100 percent of the time Availability to work on weekends Minimum Years of Experience 5 Travel Requirements 100% Required Level of Education Bachelor's degree or equivalent experience Major/Concentration All Majors/Concentrations

Want to work for the most CARING Company? Chick-fil-A St. Augustine is seeking high energy, dependable/reliable, honest and hardworking individuals with the ability to learn new concepts, communicate effectively with guests and other team members. Experience in restaurant related field is beneficial, but not required. Responsible for Drive Thru, Front of House, Dining Room, Kitchen, Back of House operations depending on area of assignment and need of the restaurant. Learning and absorbing everything possible in order to perform job duties at a high level in a fast-paced environment. Leadership will provide feedback in order to ensure team members are trained and have the tools to perform the essential functions of the position. Must be performing at a high level, with speed and accuracy, as well as be a good fit for CFASTAUG in order to be successful at CFASTAUG. Essential Functions: Responsible for ensuring food safety 100% of the time. Serves as a subject matter expert for guest relations in the Drive Thru, serving guests in the drive thru and dining room. Be obsessed with Food safety, food quality, cleanliness, LEAN, speed & accuracy, pathway training and serving guests the CFASTAUG WAY! Exhibit Core 4 with each guest (making connections, smiling, greeting and serving with a smile) Fulfill guest's orders by preparing drinks, sauces, etc. and direct guests with their table maker to the wait area or a table Encourages guests and provide outstanding hospitality inside and outside. Complete table touch-ins in the dining room Work in the kitchen, preparing fries, breading chicken, creating salads and side items. Food safety is number in our kitchen. Must be willing to work in all areas of the restaurant operations. Perform other duties as assigned. Must be: Hard worker Focused Team player Passionate Take initiative and sense of urgency Able to multitask Willing to give your best at all times We offer: Excellent Starting Wage 50% Meal Discount while on duty Fun and Caring team environment Cross training Flexible schedules Benefits after 90 days of FT employment We love to promote from within so there are opportunities to advance into leadership, including being considered for the high performing leadership team. Apply today. Live at the beach and serve with a Smile! JOB CODE: Hospitality

Cold Prep Specialist - Evening Availability Chick-fil-A at Fox Chapel At Chick-fil-A Fox Chapel we pride ourselves on having a fast-paced growth culture where individuals are continually developing and enhancing their skills and the skills of those around them. Being our Evening Food Prep Specialist requires you to be detail oriented, proactive in communication, self-motivated, and an extremely coach-able individual. You must also be highly perceptive and flexible in assisting with operational needs, with the ability to accurately read the priority of each situation. It is also important that you have excellent verbal communication and interpersonal skills, along with the ability to easily establish rapport with a diverse range of people. This position consists of overseeing and executing the fulfillment of all cold prep items and assisting with regular operational responsibilities while on shift. Cold prep items consist of salads, fruit, wraps, parfaits, catering etc. Who We Are: Voted as America's favorite & one of the fastest-growing quick-service restaurants in the country Industry leader in Customer Service & Hospitality Faith-based, individually owned & operated company Who We Are: Voted as America's favorite & one of the fastest-growing quick-service restaurants in the country Industry leader in Customer Service & Hospitality Faith-based, individually owned & operated company Pay Type: $15.00 - $16.00/hr Position Type: Availability Monday - Friday between 2:00 PM - 10:00 PM Full-Time, 40+ hours per week Our Benefits: Up to 40 hours PTO (Full-Time availability) Access to scholarship up to $2,500 per year Sundays Off Flexible Hours Employee Meals Positive and Encouraging Work Environment Requirements: Must be 16+ Ability to stand for up to 8 hours and lift up to 40 pounds Ability to multitask Ability to work at a quick, yet efficient and thorough pace Team-oriented, adaptable, dependable Strong initiative and work ethic Positive attitude, high energy, coachable Ability to communicate effectively with guests and team members Responsibilities: Serve as the point of contact for all food preparation needs, and takes ownership of the food preparation area Follow the afternoon/evening checklist, confirming that all prepped food is ready for dinner shift Collaborate with the Kitchen Director to place truck orders for fresh food items Keep the food prep station neat, clean and orderly at all times Efficiently create prepped "cold" menu items, such as wraps, salads, fruit, and catering trays, adhering to Chick-fil-A standards Keep up-to-date with new products, referring to menu cards Wash and put away kitchen dishes Assist other areas of the restaurant with opening tasks Always adhere to all company policies and procedures Carry out instructions given by the Back-of-House leadership Thank you for your interest in employment at Chick-fil-A at Fox Chapel!

The Leadership Development position at Chick-fil-A Hawks Creek is designed to give individuals the opportunity to come into a small business and learn to operate it as their own. Starting as a Team Member, you will be trained in every area of the restaurant (eleven different areas), until you are proficient. Participants are required to work at least 30-60 days to prove themselves in the basics before we formally move forward with the promotion to leadership. If you meet the general requirements for a leadership promotion, you will begin a development process in the following areas: Operations: Learning to lead a team in execution of our core values (fast, friendly, and accurate service), and our mission statement (impacting the community through giving and love). Training/Coaching: Learning to develop and train team members efficiently, and coaching teams to maximize productivity and team member engagement. Truck ordering & Inventory: Organization of stock, efficiency of truck unloading, management of information systems to order and manage inventory. Food Safety, completing weekly food safety audits, as well as learning how to manage and uphold state of Texas food safety requirements ERQA- Electronic Restaurant Quality Assessment. This is a daily audit that checks on the quality of food and general restaurant cleanliness/functionality/and environment. Marketing/Guest Experience: This includes leading marketing giveaways and promotions, and talking with care to guests to build community connections. Drive-thru Efficiency: Correct execution of the outside drive-thru play. Change Ordering & Cash Management: Auditing financial reports to drive business decisions, as well as monitoring cash risk and change amounts on hand. Facilities & Equipment: Deep clean checklists on Jolt (our operations platform). As well as auditing the repair and working function of all equipment AND smallwares in the location. Managing maintenance calendar schedule. Scheduling/Labor Management/People: How to use information systems to manage labor costs, as well as complete a schedule in a timely manner. Sitting in on our interviews to learn how to select talent. Catering operations: Correct execution of catering requirements, including catering management software proficiency, POS, phone etiquette, lead times for orders, etc Information Tech (IT): Swap-out, repair & maintenance. Core Leadership Values: Learn and execute our core leadership values: Set clear expectations Communicate constantly Promote consistent accountability Be willing to coach, teach and serve General Skills/Qualifications: Prior involvement in team sports, clubs, or service organizations preferred Basic math and writing Adaptable and dependable Service-oriented mindset Attention to detail Coachable attitude Flexible to work different areas of the business Sense of Urgency Ability to work a changing schedule (evenings and mornings) Available to work weekends Wage Rate/Benefits: $15-$18 an hour upon promotion Subsidized Health Insurance $2,500-$25,000 scholarship opportunities Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

Overview The Sr. Specialist provides regional coordination to Chick-fil-A's Custom Projection Solutions program for its portfolio of Existing Restaurants within the Restaurant Development department. They engage Staff and external partners to facilitate collaboration and help hold teams accountable to capital investment strategy solutions requested by restaurant Operators (franchisees) along with those recommended by the enterprise. Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. Responsibilities Partner with regional Staff Leads in project approval, pipeline development, and coordination of any required real estate components, including supporting complex, deadline-driven assignments. Collaborate with other Chick-fil-A enterprise teams to devise cross-functional solutions for specific restaurants and markets. Contribute to process modeling and optimization for program consistency and efficiency. Coordinate stakeholders and external partners to meet project deliverables. Develop and distribute key communications to restaurant Operators (franchisees) and key stakeholders throughout the project lifecycle. Ensure critical location-specific attributes are maintained at project completion to secure enterprise data integrity. Serve as primary Staff point of contact for regional critical path needs (e.g., invoice approvals, bond submissions, and document execution). Minimum Qualifications 2 years of project or executive coordination related experience Preferred Qualifications 2 years of Real Estate, Development, or Construction project coordination related experience. Demonstrates exceptional care for others through sense of urgency, accountability, and ownership. Shares lessons learned and key practices with teammates to strengthen program consistencies Manages priorities methodically, addresses unexpected/critical internal and external requests, and maintains a balanced workload Resourceful at identifying and resolving issues independently Skilled at providing clear and concise written and oral communications within reasonable timeframes Strong knowledge of MS Office, SmartSheet, TRIRIGA/integrated workspace management systems and various project management software Quick and adaptable learner in continuously evolving landscapes Minimum Years of Experience 2 Travel Requirements 10% Required Level of Education Bachelor's degree or equivalent experience Preferred Level of Education Bachelors Degree