Jessalie Mae Feliciano

  • Food and Beverage Receptionist
  • Philippines Country, Philippines
  • Jul 10, 2019
Full time Cashier Servers Front Desk and Night Auditors Hostesses Office and Administrative Support

Personal Summary

I've been working in a hospitality industry for almost 5 years, been through different positions in the hotel operations. Have a strong passion when it comes to service, an optimistic team player, a flexible and open minded to new knowledge and opportunities  ahead. 

Work Experience

: Acctg. Assistant (Asst.Cost Contoller/Accounts payable)
Jan 2018 - Jul 2019 One Pacific Place Serviced Residences

-Responsible for receiving and checking Sales Invoice

-Making Accounts Payable Vouchers, Check vouchers, and EWT forms

-Responsible for check releasing duties

- Disbursing checked released and filing

- Handles and monitoring stock and inventory flows

- inputting manually an analysing the cost percentage each production report

Receptionist, Senior Food and Beverage Outlet Cashier
Jul 2015 - Jan 2018 One Pacific Place Serviced Residences
  • answering, connecting and transferring telephone calls
  • handling and confirming reservations
  • receiving and resolving complaints from clients/guests
  • handling food and beverage orders for room service via phone calls
  • maintaining the reception area
  • monitoring in-house guest counts on their complimentary breakfast
  • ensuring guest satisfaction level and exceeding beyond their expectations
  • checking and monitoring cashier’s cash flows and postings
  • making our daily revenue report
  • preparing the bill of the guests
Food and Beverage Outlet Cashier
Aug 2014 - Jun 2015 One Pacific Place Serviced Residences
  • answering, connecting and transferring telephone calls
  • handling and confirming reservations
  • handling food and beverage orders for room service via phone calls
  • monitoring in-house guest counts on their complimentary breakfast
  • making our daily revenue report
  • maintaining our cash flows always balanced
  • making our daily revenue report
  • preparing the bill of the guests
Food and Beverage Receptionist
Dec 2013 - Jun 2014 One Pacific Place Serviced Residences
  • answering, connecting and transferring telephone calls
  • handling and confirming reservations
  • handling food and beverage orders for room service via phone calls
  • greeting and seating the guests
  • presenting the menu
  • assisting guests for their breakfast buffet package
  • accommodating the needs of the guests.
  • maintaining the reception area
  • getting the order of the guests from the menu.
  • upselling upon ordering the food.
  • Presenting the bill
  • Bidding goodbye to the guests.

Education

Bachelor of Science in Hotel and Restaurant Management
Jun 2010 - Oct 2013 Our Lady of Fatima University

First Name

Jessalie Mae

Last Name

Feliciano