Hyatt Regency San Francisco Downtown SOMA
San Francisco, California
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms. Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities - Thoroughly clean guestrooms according to standards. - Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. - Remove all trash and dirty linen from guestrooms and hallways. - Keep all hallways, public areas and closets clean, neat and vacuumed - Restock housekeeping cleaning cart for next day's use. - Replenish chemical bottles. - Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. - Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. - Handle items for "Lost and Found" according to the standards. - Ensure overall guest satisfaction.
Oct 03, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms. Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities - Thoroughly clean guestrooms according to standards. - Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. - Remove all trash and dirty linen from guestrooms and hallways. - Keep all hallways, public areas and closets clean, neat and vacuumed - Restock housekeeping cleaning cart for next day's use. - Replenish chemical bottles. - Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. - Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. - Handle items for "Lost and Found" according to the standards. - Ensure overall guest satisfaction.
Hyatt Regency San Francisco Downtown SOMA
San Francisco, California
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms. Overview Deliver and organize clean linen such as sheets and towels to assigned floors with carts and store it into the linen rooms properly. Ensure each linen closet rooms are stocked according to par level established. Responsibilities -Maintain complete knowledge of and comply with all departmental policies/service procedures/ standards. -Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. -Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. -Maintain positive guest relations at all times. -Resolve guest complaints, ensuring guest satisfaction. -Monitor and maintain cleanliness, sanitation and organization of assigned work areas. -Receive and sort dirty linen and trash as required. -Complete the Laundry Control Log for all linen sent and received from subcontractor. -Coordinate pick up of cleaned hotel linen from laundry service company. -Inspect condition, charges and amount of cleaned hotel linen received from service company; resolve any discrepancies. -Organize and stock all clean hotel linen in designated areas, shelves. -Remove substandard hotel linens from circulating inventory. -Report all shortages, damages, maintenance requests, problems and linen availability to manager. -Maintain close liaison with laundry service company to ensure the service provided meets the hotel's standards. -Monitor and maintain the clean and orderly condition of the linen room; ensure security of all hotel property. -Monitor and maintain designated supply levels. -Handle complaints by following the six step procedures, ensuring guest satisfaction. -Promote positive relations with guests and employees. -Turn over any lost and found items from guest rooms to Supervisor or designated person. -Complete inventory of hotel linens as assigned. -Assist Laundry in sorting and documenting dirty hotel linens.
Oct 03, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms. Overview Deliver and organize clean linen such as sheets and towels to assigned floors with carts and store it into the linen rooms properly. Ensure each linen closet rooms are stocked according to par level established. Responsibilities -Maintain complete knowledge of and comply with all departmental policies/service procedures/ standards. -Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. -Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. -Maintain positive guest relations at all times. -Resolve guest complaints, ensuring guest satisfaction. -Monitor and maintain cleanliness, sanitation and organization of assigned work areas. -Receive and sort dirty linen and trash as required. -Complete the Laundry Control Log for all linen sent and received from subcontractor. -Coordinate pick up of cleaned hotel linen from laundry service company. -Inspect condition, charges and amount of cleaned hotel linen received from service company; resolve any discrepancies. -Organize and stock all clean hotel linen in designated areas, shelves. -Remove substandard hotel linens from circulating inventory. -Report all shortages, damages, maintenance requests, problems and linen availability to manager. -Maintain close liaison with laundry service company to ensure the service provided meets the hotel's standards. -Monitor and maintain the clean and orderly condition of the linen room; ensure security of all hotel property. -Monitor and maintain designated supply levels. -Handle complaints by following the six step procedures, ensuring guest satisfaction. -Promote positive relations with guests and employees. -Turn over any lost and found items from guest rooms to Supervisor or designated person. -Complete inventory of hotel linens as assigned. -Assist Laundry in sorting and documenting dirty hotel linens.
Hyatt Regency San Francisco Downtown SOMA
San Francisco, California
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms. Overview Assist Server in providing quality food and beverage service to guests, according to Hotel specifications, courteously and efficiently while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. They also transport utensils and service ware in order to provide food servers with appropriate equipment for guests' dining experience, replenish food on hot and cold buffets, expedite and deliver food to guests' table. Correctly describes and informs guest of food as necessary with each interaction per restaurant specifications. Restocks all dishes and utensils as they are cleaned. Cleans physical surroundings Responsibilities Fundamental Requirements : - Prepares foods such as fruit, juices, cereals, bread, hot food, etc. - Replenishes food on hot/cold buffets - replenishes ice and maintain time/temp standards clean and inspects tables. - Restocks all clean glasses, silverware and plates. - Expedites and delivers all food items from the kitchen to guest tables in a timely manner with the knowledge of proper production and quality control per restaurant standards. - Knowledge of menu items and descriptions for interaction with guests at delivery. - Works with cooks to maintain adequate supply of food based upon consumption. - Performs general cleaning in order to stay in compliance with the Health Department. - Restocks outlets with appropriate inventory. Breaks down buffet, clean all serving vessels, replace and set for next day's business. - Puts away food stock and dry goods in their proper location. - Keep all work areas clean and properly stocked according to the current meal period. - Keep all tables cleaned and properly set according to property specific standards. - Break down trays of soiled dishes and linen in the dish room area according to established standards. - Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests. - Complete daily opening and closing duties and cleaning according to established side-work checklist. - Provide service to guests in server's absence, as needed. - Maintain beverage levels in glasses/cups on table at least full at all times. (coffee, tea, soda, lemonade, and water). - Assist bartenders with set-up, break-down, and replenishment of bar inventory. Supportive Functions : In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. - Performs general cleaning tasks to adhere to health and safety standards. - Keeps work areas clean and organized. - Completes other job duties as assigned by supervisor. - Cleans and dries floor to avoid slip and fall accidents. - Attends all mandatory meetings.
Oct 02, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms. Overview Assist Server in providing quality food and beverage service to guests, according to Hotel specifications, courteously and efficiently while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. They also transport utensils and service ware in order to provide food servers with appropriate equipment for guests' dining experience, replenish food on hot and cold buffets, expedite and deliver food to guests' table. Correctly describes and informs guest of food as necessary with each interaction per restaurant specifications. Restocks all dishes and utensils as they are cleaned. Cleans physical surroundings Responsibilities Fundamental Requirements : - Prepares foods such as fruit, juices, cereals, bread, hot food, etc. - Replenishes food on hot/cold buffets - replenishes ice and maintain time/temp standards clean and inspects tables. - Restocks all clean glasses, silverware and plates. - Expedites and delivers all food items from the kitchen to guest tables in a timely manner with the knowledge of proper production and quality control per restaurant standards. - Knowledge of menu items and descriptions for interaction with guests at delivery. - Works with cooks to maintain adequate supply of food based upon consumption. - Performs general cleaning in order to stay in compliance with the Health Department. - Restocks outlets with appropriate inventory. Breaks down buffet, clean all serving vessels, replace and set for next day's business. - Puts away food stock and dry goods in their proper location. - Keep all work areas clean and properly stocked according to the current meal period. - Keep all tables cleaned and properly set according to property specific standards. - Break down trays of soiled dishes and linen in the dish room area according to established standards. - Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests. - Complete daily opening and closing duties and cleaning according to established side-work checklist. - Provide service to guests in server's absence, as needed. - Maintain beverage levels in glasses/cups on table at least full at all times. (coffee, tea, soda, lemonade, and water). - Assist bartenders with set-up, break-down, and replenishment of bar inventory. Supportive Functions : In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. - Performs general cleaning tasks to adhere to health and safety standards. - Keeps work areas clean and organized. - Completes other job duties as assigned by supervisor. - Cleans and dries floor to avoid slip and fall accidents. - Attends all mandatory meetings.
