Department Summary DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television. Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers. We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story. Opportunity is here. We are DISH Job Duties and Responsibilities Reporting to Head of Digital Marketing Planning, Journey Orchestration, & Owned Media, you will be a key leader in the growing Digital Marketing Center of Excellence organization to lead the end-to-end Strategy, Planning & Media Optimization processes to drive customer growth and engagement through paid and owned digital media channels. You will play a pivotal role in digital marketing innovation by effectively leveraging and driving the marketing capabilities (People, Process, Technology) across all businesses at DISH. Key Responsibilities: Drive growth from digital marketing programs - through digital strategy, communication and planning across paid and owned media for seamless end-to-end customer experience Serve as a central point of contact for the digital channel-level recommendation, execution, optimization, and measurement across all lines of business Lead omni-channel organization, communication, and optimization through media-planning and budgeting processes, test & learn programs, calendarizing offer, campaign and creative initiatives Collaborate with digital products, marketing technologies, data governance, UI/UX to leverage and recommend marketing, segmentation and targeting, measurement and attribution capabilities to drive personalization and optimize performance Communicate, inform and educate throughout the enterprise, and within the Digital Center of Excellence, on plans, budgets, pacing, roadmaps, and performance, through written and verbal presentations, and consolidated view of what we've done, what we've learned, capabilities built and what we are doing to improve Develop a keen understanding of profitable customer profiles for all lines of business and how to effectively acquire them via digital tactics through sophisticated targeting, analytics and attribution Provide effective leadership to the team, instilling a culture of rapid testing and optimization, and a drive to achieve; identify, initiate, and optimize cross-tactic test-and-learn opportunities beyond business-as-usual Establish and grow relationships with various partners, executives, stakeholders and internal teams to maintain alignment and support for related brand initiatives, objectives and priorities; thrive in a fast-paced and ever-changing environment with a high capacity to multitask, support and prioritize for teams, communicate effectively and handle tight deadlines daily Effectively seek out and share opportunities for conversion improvement and testing opportunities throughout the digital team and broader marketing organization Communicates complex concepts and ideas in a clear and concise manner, across audiences with varying levels of expertise and be the thought leader on digital marketing, staying up-to-date with the latest industry trends and changes Thrive within ambiguity and find new, creative ways to solve problems every day, with data and performance and your guide Skills, Experience and Requirements Education: Bachelor's degree in business, marketing, or a related field Experience:8+ years of progressive experience in direct-to-consumer digital marketing execution and leadership roles with excellent communication and cross-functional relationship management skills Skills and Qualifications: Proven experience and deep understanding in AdTech/MarTech/Media (social, search, programmatic, email, SMS, etc) platforms, as well as measurement (MTA/MMM) frameworks Familiarity and experience with paid media platforms (FB/IG, Google, The TradeDesk and other DSPs, Flashtalking or ad serving platforms) A strategic mindset, and passion for innovation, agile responsiveness, conversion rate optimization, and driving results Demonstrated ability to think strategically and analytically to synthesize, prioritize and drive results with a high sense of urgency. Ability to think creatively with a willingness and desire to 'roll up your sleeves Strong interpersonal and team-building skills that encourage team partnership, promote enthusiasm and foster strategic thinking; experience influencing executive stakeholders Proven experience working directly with senior leadership teams, including cross-functional leaders, presenting and communicating recommendations and results. Detail-oriented self-starter with a high level of urgency and ownership in delivering proven results and KPIs; Able to multitask in a fast-paced, deadline-driven environment Sound qualitative and quantitative analytical skills and in-depth experience with analytics tools such as Adobe Analytics, Google Analytics, and media advertising platforms Salary Range Compensation: $115,500.00/Year - $165,000.00/Year Compensation and Benefits We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
Oct 03, 2023
Full time
Department Summary DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television. Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers. We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story. Opportunity is here. We are DISH Job Duties and Responsibilities Reporting to Head of Digital Marketing Planning, Journey Orchestration, & Owned Media, you will be a key leader in the growing Digital Marketing Center of Excellence organization to lead the end-to-end Strategy, Planning & Media Optimization processes to drive customer growth and engagement through paid and owned digital media channels. You will play a pivotal role in digital marketing innovation by effectively leveraging and driving the marketing capabilities (People, Process, Technology) across all businesses at DISH. Key Responsibilities: Drive growth from digital marketing programs - through digital strategy, communication and planning across paid and owned media for seamless end-to-end customer experience Serve as a central point of contact for the digital channel-level recommendation, execution, optimization, and measurement across all lines of business Lead omni-channel organization, communication, and optimization through media-planning and budgeting processes, test & learn programs, calendarizing offer, campaign and creative initiatives Collaborate with digital products, marketing technologies, data governance, UI/UX to leverage and recommend marketing, segmentation and targeting, measurement and attribution capabilities to drive personalization and optimize performance Communicate, inform and educate throughout the enterprise, and within the Digital Center of Excellence, on plans, budgets, pacing, roadmaps, and performance, through written and verbal presentations, and consolidated view of what we've done, what we've learned, capabilities built and what we are doing to improve Develop a keen understanding of profitable customer profiles for all lines of business and how to effectively acquire them via digital tactics through sophisticated targeting, analytics and attribution Provide effective leadership to the team, instilling a culture of rapid testing and optimization, and a drive to achieve; identify, initiate, and optimize cross-tactic test-and-learn opportunities beyond business-as-usual Establish and grow relationships with various partners, executives, stakeholders and internal teams to maintain alignment and support for related brand initiatives, objectives and priorities; thrive in a fast-paced and ever-changing environment with a high capacity to multitask, support and prioritize for teams, communicate effectively and handle tight deadlines daily Effectively seek out and share opportunities for conversion improvement and testing opportunities throughout the digital team and broader marketing organization Communicates complex concepts and ideas in a clear and concise manner, across audiences with varying levels of expertise and be the thought leader on digital marketing, staying up-to-date with the latest industry trends and changes Thrive within ambiguity and find new, creative ways to solve problems every day, with data and performance and your guide Skills, Experience and Requirements Education: Bachelor's degree in business, marketing, or a related field Experience:8+ years of progressive experience in direct-to-consumer digital marketing execution and leadership roles with excellent communication and cross-functional relationship management skills Skills and Qualifications: Proven experience and deep understanding in AdTech/MarTech/Media (social, search, programmatic, email, SMS, etc) platforms, as well as measurement (MTA/MMM) frameworks Familiarity and experience with paid media platforms (FB/IG, Google, The TradeDesk and other DSPs, Flashtalking or ad serving platforms) A strategic mindset, and passion for innovation, agile responsiveness, conversion rate optimization, and driving results Demonstrated ability to think strategically and analytically to synthesize, prioritize and drive results with a high sense of urgency. Ability to think creatively with a willingness and desire to 'roll up your sleeves Strong interpersonal and team-building skills that encourage team partnership, promote enthusiasm and foster strategic thinking; experience influencing executive stakeholders Proven experience working directly with senior leadership teams, including cross-functional leaders, presenting and communicating recommendations and results. Detail-oriented self-starter with a high level of urgency and ownership in delivering proven results and KPIs; Able to multitask in a fast-paced, deadline-driven environment Sound qualitative and quantitative analytical skills and in-depth experience with analytics tools such as Adobe Analytics, Google Analytics, and media advertising platforms Salary Range Compensation: $115,500.00/Year - $165,000.00/Year Compensation and Benefits We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
HRI Hospitality
325 North Florida Avenue, Tampa, Florida, USA
Hyatt House Hyatt Place Tampa is seeking a creative Catering Sales Manager!
JOB SUMMARY
The Catering Sales Manager has the responsibility for the sales efforts and execution of meeting and event space held in the hotel.
The Catering Sales Manager will assist the sales team in meeting or exceeding the hotel’s budgeted financial targets. The Catering Sales Manager is also responsible for meeting assigned monthly sales goals.
MINIMUM REQUIREMENTS
Education
• College degree or High School Diploma with related experience.
Experience
• Previous hotel catering sales experience.
Skills and Knowledge
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Must be able to read, write, an understand English.
• Excellent verbal and written communication skills including leading and participating in formal presentations.
• Strong negotiation skills as well as the ability to cultivate leads, build relations, and close the deal.
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment.
• Strong computer skills. Microsoft Office, Delphi, other programs as it pertains to this position.
• Ability to work as part of a team.
• Strong desire to deliver high quality of customer service.
• Detail oriented and organized as it pertains to accuracy and efficiency.
• Good personnel and management and organizational skills.
• Knowledge in catering food and beverage service
• Knowledge in event set ups and audio-visual equipment
• Experience in coordinating weddings and social events is preferred
JOB DUTIES
• Assist sales team in achieving and exceeding budgeted goals in food, beverage and room rental revenue, profit and occupancy for the total hotel.
• Effectively communicate with Director of Revenue and/or Director of Sales to review opportunities that impact revenue goals.
• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s).
• Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
• Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads.
• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
• Arrange site inspections of the hotel for new accounts.
• Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service and enhance future prospects.
• Respond to all sales inquiries within 24 business hours.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Responsible for negotiating catering sales contracts and the implementation and set up as required.
• Actively and creatively up-sell each catering event to maximize revenue.
• Analyze historical, current and future hotel/market trends and develop strategies to maximize function space occupancy through creative and selective selling.
• Assist in the development of the annual budget and quarterly owner reviews.
• Participate in management meetings to discuss budget and forecast.
• Partner with operations team to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction.
• In partnership with the General Manager and Food and Beverage Team, create and enhance menus for clients as needed.
• Review all banquet event orders and the daily/weekly reports to ensure accuracy.
• Assists the client in menu planning; coordinates food, beverage, meeting room set-up, decorations and other services as requested by the client; assures that all requirements are communicated and completed to the client’s specifications.
• Liaison between the Banquet staff and GM to ensure timely communication of client needs.
• Supervise execution of banquet events which may include working on the weekends, evenings or holidays.
• Participate in hotel weekly staff meeting, if applicable.
• Other duties as assigned.
Sep 06, 2023
Full time
Hyatt House Hyatt Place Tampa is seeking a creative Catering Sales Manager!
JOB SUMMARY
The Catering Sales Manager has the responsibility for the sales efforts and execution of meeting and event space held in the hotel.
The Catering Sales Manager will assist the sales team in meeting or exceeding the hotel’s budgeted financial targets. The Catering Sales Manager is also responsible for meeting assigned monthly sales goals.
MINIMUM REQUIREMENTS
Education
• College degree or High School Diploma with related experience.
Experience
• Previous hotel catering sales experience.
Skills and Knowledge
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Must be able to read, write, an understand English.
• Excellent verbal and written communication skills including leading and participating in formal presentations.
• Strong negotiation skills as well as the ability to cultivate leads, build relations, and close the deal.
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment.
• Strong computer skills. Microsoft Office, Delphi, other programs as it pertains to this position.
• Ability to work as part of a team.
• Strong desire to deliver high quality of customer service.
• Detail oriented and organized as it pertains to accuracy and efficiency.
• Good personnel and management and organizational skills.
• Knowledge in catering food and beverage service
• Knowledge in event set ups and audio-visual equipment
• Experience in coordinating weddings and social events is preferred
JOB DUTIES
• Assist sales team in achieving and exceeding budgeted goals in food, beverage and room rental revenue, profit and occupancy for the total hotel.
• Effectively communicate with Director of Revenue and/or Director of Sales to review opportunities that impact revenue goals.
• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s).
• Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
• Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads.
• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
• Arrange site inspections of the hotel for new accounts.
• Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service and enhance future prospects.
• Respond to all sales inquiries within 24 business hours.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Responsible for negotiating catering sales contracts and the implementation and set up as required.
• Actively and creatively up-sell each catering event to maximize revenue.
• Analyze historical, current and future hotel/market trends and develop strategies to maximize function space occupancy through creative and selective selling.
• Assist in the development of the annual budget and quarterly owner reviews.
• Participate in management meetings to discuss budget and forecast.
• Partner with operations team to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction.
• In partnership with the General Manager and Food and Beverage Team, create and enhance menus for clients as needed.
• Review all banquet event orders and the daily/weekly reports to ensure accuracy.
• Assists the client in menu planning; coordinates food, beverage, meeting room set-up, decorations and other services as requested by the client; assures that all requirements are communicated and completed to the client’s specifications.
• Liaison between the Banquet staff and GM to ensure timely communication of client needs.
• Supervise execution of banquet events which may include working on the weekends, evenings or holidays.
• Participate in hotel weekly staff meeting, if applicable.
• Other duties as assigned.
Join the largest and fastest growing Dunkin Donuts franchisee organization in the Midwest with developments scheduled throughout the WI, MN, and MI. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full-time Regional Supervisor. Position Summary: Oversees recruiting, training, management, budget compliance, and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service, high quality foods, crew development, food safety, restaurant cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Director of Operations, and provides a positive focus on the company's Mission, Values, and Key Operating Objectives: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions. People Management - Overseeing the Depth and Development of All Teams Oversees all recruitment, training and development of management teams Coaches and develops Restaurant Managers, and conducting timely and accurate performance appraisals on each, and assuring the same for their subordinates Supports management teams in recruitment and training of crew Organizes and conducts weekly meetings with General Managers to communicate weekly goals for success and feedback and specific coaching and counseling on previous week's performance and operations Tracks the training and development processes, plans and growth for all management members Guarantees that all managerial team performance is evaluated and properly praised and documented and that managers have a clear, consistent system in place for their crew members performance evaluations and development Exhibit an enthusiasm for the business Take pride in delivering consistently superior customer service Provide role model leadership training and development for your team Exemplify the highest integrity, work ethic and team-orientation Report to the Operations Director Strive to create the best operating reputation on the Eastern Shore. Be willing to have fun! Operations Expertise - Know and Lead Our Company's Operations Objectives Ensures all Dunkin' Donuts operating standards are exceeded for service and quality Ensures that all necessary job aids are in place and followed Shares best practices from each store with other managers, to assure that all stores have access to current thinking and ideas which maximize store efficiency, profits, and employee utilization and morale Reviews weekly checklists for efficiency in product, cleanliness, service, safety, employee appearance and other Dunkin' Donuts requirements and standards are met and exceeded Ensures employee and customer feedback is solicited and communicated to the management teams to guarantee the business is working to serve those that make it successful Financial Expertise - Understand and Coach to Meet Our Company's Financial Objectives Oversees and ensures sales growth and that financial targets are met, trouble shooting and finding solutions for any issues that become obstacles for such Addresses and guides financial issues with Managers until successful resolutions are accomplished Understands and teaches others to understand the importance of company profitability and controlling the cost of sales and cost of labor Monitors the labor content of each store to counsel managers on maximizing profits without compromising service or safety Regularly reviews financials of each store to assure sales and profit numbers are in line with projections, and costs are at or below budget In partnership with store managers, establishes weekly and annual budgets for each store, and monitors results against plan Communication - Guarantees All Teams Are Equipped With the Necessary Information for Success Review and keep apprised of all information relative to products, marketing, pricing, industry and community news, and any business-relative information, share the information with your teams, and ENSURE understanding, action, and execution is in place. Follow-up on directives and communications sent to teams via the Director of Operations, yourself, the Company Newsletter, and our suppliers. Ensure completion for results. Marketing - Understand What Marketing Builds Traffic and Guest Check and Lead Teams in Successful Execution Manages community involvement and community relations in store locations Directs and solicits community involvement and plans for successful execution Reviews and understands what marketing vehicles are profitable for the bottom line and makes suggestions of use of annual marketing dollars with substantial evidence Maintenance - Ensure Our Restaurants are In Great Working Condition and Perceived As Such By All Ensures the regular cleanliness and maintenance of each of the restaurants in the described area as well as the equipment within Works with internal service and repair staff, as well as landlords and outside contractors to make appropriate repairs to buildings, grounds, and equipment Works with each Manager to assure that all necessary licenses are obtained in a timely fashion Audits each store on a weekly basis to assure that security and safety procedures are in place Development - Manage the Process of Opening New Restaurants Key contact for all trades in the construction and set-up of the restaurant Organizes all staffing, marketing, and set-up for the new restaurant Proven success in QSR management is preferred. Drive-thru service experience is essential. Prior multi-unit experience required. Retail experience will be considered. Food service experience is not required. We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package. Benefits Include: Health, Dental and Vision Insurance Vacation Time Flex Spending Account 401K Plans Bonus Pay Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Oct 03, 2023
Full time
Join the largest and fastest growing Dunkin Donuts franchisee organization in the Midwest with developments scheduled throughout the WI, MN, and MI. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full-time Regional Supervisor. Position Summary: Oversees recruiting, training, management, budget compliance, and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service, high quality foods, crew development, food safety, restaurant cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Director of Operations, and provides a positive focus on the company's Mission, Values, and Key Operating Objectives: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions. People Management - Overseeing the Depth and Development of All Teams Oversees all recruitment, training and development of management teams Coaches and develops Restaurant Managers, and conducting timely and accurate performance appraisals on each, and assuring the same for their subordinates Supports management teams in recruitment and training of crew Organizes and conducts weekly meetings with General Managers to communicate weekly goals for success and feedback and specific coaching and counseling on previous week's performance and operations Tracks the training and development processes, plans and growth for all management members Guarantees that all managerial team performance is evaluated and properly praised and documented and that managers have a clear, consistent system in place for their crew members performance evaluations and development Exhibit an enthusiasm for the business Take pride in delivering consistently superior customer service Provide role model leadership training and development for your team Exemplify the highest integrity, work ethic and team-orientation Report to the Operations Director Strive to create the best operating reputation on the Eastern Shore. Be willing to have fun! Operations Expertise - Know and Lead Our Company's Operations Objectives Ensures all Dunkin' Donuts operating standards are exceeded for service and quality Ensures that all necessary job aids are in place and followed Shares best practices from each store with other managers, to assure that all stores have access to current thinking and ideas which maximize store efficiency, profits, and employee utilization and morale Reviews weekly checklists for efficiency in product, cleanliness, service, safety, employee appearance and other Dunkin' Donuts requirements and standards are met and exceeded Ensures employee and customer feedback is solicited and communicated to the management teams to guarantee the business is working to serve those that make it successful Financial Expertise - Understand and Coach to Meet Our Company's Financial Objectives Oversees and ensures sales growth and that financial targets are met, trouble shooting and finding solutions for any issues that become obstacles for such Addresses and guides financial issues with Managers until successful resolutions are accomplished Understands and teaches others to understand the importance of company profitability and controlling the cost of sales and cost of labor Monitors the labor content of each store to counsel managers on maximizing profits without compromising service or safety Regularly reviews financials of each store to assure sales and profit numbers are in line with projections, and costs are at or below budget In partnership with store managers, establishes weekly and annual budgets for each store, and monitors results against plan Communication - Guarantees All Teams Are Equipped With the Necessary Information for Success Review and keep apprised of all information relative to products, marketing, pricing, industry and community news, and any business-relative information, share the information with your teams, and ENSURE understanding, action, and execution is in place. Follow-up on directives and communications sent to teams via the Director of Operations, yourself, the Company Newsletter, and our suppliers. Ensure completion for results. Marketing - Understand What Marketing Builds Traffic and Guest Check and Lead Teams in Successful Execution Manages community involvement and community relations in store locations Directs and solicits community involvement and plans for successful execution Reviews and understands what marketing vehicles are profitable for the bottom line and makes suggestions of use of annual marketing dollars with substantial evidence Maintenance - Ensure Our Restaurants are In Great Working Condition and Perceived As Such By All Ensures the regular cleanliness and maintenance of each of the restaurants in the described area as well as the equipment within Works with internal service and repair staff, as well as landlords and outside contractors to make appropriate repairs to buildings, grounds, and equipment Works with each Manager to assure that all necessary licenses are obtained in a timely fashion Audits each store on a weekly basis to assure that security and safety procedures are in place Development - Manage the Process of Opening New Restaurants Key contact for all trades in the construction and set-up of the restaurant Organizes all staffing, marketing, and set-up for the new restaurant Proven success in QSR management is preferred. Drive-thru service experience is essential. Prior multi-unit experience required. Retail experience will be considered. Food service experience is not required. We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package. Benefits Include: Health, Dental and Vision Insurance Vacation Time Flex Spending Account 401K Plans Bonus Pay Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Join the largest and fastest growing Dunkin Donuts franchisee organization in the Midwest with developments scheduled throughout the WI, MN, and MI. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full-time Regional Supervisor. Position Summary: Oversees recruiting, training, management, budget compliance, and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service, high quality foods, crew development, food safety, restaurant cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Director of Operations, and provides a positive focus on the company's Mission, Values, and Key Operating Objectives: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions. People Management - Overseeing the Depth and Development of All Teams Oversees all recruitment, training and development of management teams Coaches and develops Restaurant Managers, and conducting timely and accurate performance appraisals on each, and assuring the same for their subordinates Supports management teams in recruitment and training of crew Organizes and conducts weekly meetings with General Managers to communicate weekly goals for success and feedback and specific coaching and counseling on previous week's performance and operations Tracks the training and development processes, plans and growth for all management members Guarantees that all managerial team performance is evaluated and properly praised and documented and that managers have a clear, consistent system in place for their crew members performance evaluations and development Exhibit an enthusiasm for the business Take pride in delivering consistently superior customer service Provide role model leadership training and development for your team Exemplify the highest integrity, work ethic and team-orientation Report to the Operations Director Strive to create the best operating reputation on the Eastern Shore. Be willing to have fun! Operations Expertise - Know and Lead Our Company's Operations Objectives Ensures all Dunkin' Donuts operating standards are exceeded for service and quality Ensures that all necessary job aids are in place and followed Shares best practices from each store with other managers, to assure that all stores have access to current thinking and ideas which maximize store efficiency, profits, and employee utilization and morale Reviews weekly checklists for efficiency in product, cleanliness, service, safety, employee appearance and other Dunkin' Donuts requirements and standards are met and exceeded Ensures employee and customer feedback is solicited and communicated to the management teams to guarantee the business is working to serve those that make it successful Financial Expertise - Understand and Coach to Meet Our Company's Financial Objectives Oversees and ensures sales growth and that financial targets are met, trouble shooting and finding solutions for any issues that become obstacles for such Addresses and guides financial issues with Managers until successful resolutions are accomplished Understands and teaches others to understand the importance of company profitability and controlling the cost of sales and cost of labor Monitors the labor content of each store to counsel managers on maximizing profits without compromising service or safety Regularly reviews financials of each store to assure sales and profit numbers are in line with projections, and costs are at or below budget In partnership with store managers, establishes weekly and annual budgets for each store, and monitors results against plan Communication - Guarantees All Teams Are Equipped With the Necessary Information for Success Review and keep apprised of all information relative to products, marketing, pricing, industry and community news, and any business-relative information, share the information with your teams, and ENSURE understanding, action, and execution is in place. Follow-up on directives and communications sent to teams via the Director of Operations, yourself, the Company Newsletter, and our suppliers. Ensure completion for results. Marketing - Understand What Marketing Builds Traffic and Guest Check and Lead Teams in Successful Execution Manages community involvement and community relations in store locations Directs and solicits community involvement and plans for successful execution Reviews and understands what marketing vehicles are profitable for the bottom line and makes suggestions of use of annual marketing dollars with substantial evidence Maintenance - Ensure Our Restaurants are In Great Working Condition and Perceived As Such By All Ensures the regular cleanliness and maintenance of each of the restaurants in the described area as well as the equipment within Works with internal service and repair staff, as well as landlords and outside contractors to make appropriate repairs to buildings, grounds, and equipment Works with each Manager to assure that all necessary licenses are obtained in a timely fashion Audits each store on a weekly basis to assure that security and safety procedures are in place Development - Manage the Process of Opening New Restaurants Key contact for all trades in the construction and set-up of the restaurant Organizes all staffing, marketing, and set-up for the new restaurant Proven success in QSR management is preferred. Drive-thru service experience is essential. Prior multi-unit experience required. Retail experience will be considered. Food service experience is not required. We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package. Benefits Include: Health, Dental and Vision Insurance Vacation Time Flex Spending Account 401K Plans Bonus Pay Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Oct 03, 2023
Full time
Join the largest and fastest growing Dunkin Donuts franchisee organization in the Midwest with developments scheduled throughout the WI, MN, and MI. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full-time Regional Supervisor. Position Summary: Oversees recruiting, training, management, budget compliance, and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service, high quality foods, crew development, food safety, restaurant cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Director of Operations, and provides a positive focus on the company's Mission, Values, and Key Operating Objectives: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions. People Management - Overseeing the Depth and Development of All Teams Oversees all recruitment, training and development of management teams Coaches and develops Restaurant Managers, and conducting timely and accurate performance appraisals on each, and assuring the same for their subordinates Supports management teams in recruitment and training of crew Organizes and conducts weekly meetings with General Managers to communicate weekly goals for success and feedback and specific coaching and counseling on previous week's performance and operations Tracks the training and development processes, plans and growth for all management members Guarantees that all managerial team performance is evaluated and properly praised and documented and that managers have a clear, consistent system in place for their crew members performance evaluations and development Exhibit an enthusiasm for the business Take pride in delivering consistently superior customer service Provide role model leadership training and development for your team Exemplify the highest integrity, work ethic and team-orientation Report to the Operations Director Strive to create the best operating reputation on the Eastern Shore. Be willing to have fun! Operations Expertise - Know and Lead Our Company's Operations Objectives Ensures all Dunkin' Donuts operating standards are exceeded for service and quality Ensures that all necessary job aids are in place and followed Shares best practices from each store with other managers, to assure that all stores have access to current thinking and ideas which maximize store efficiency, profits, and employee utilization and morale Reviews weekly checklists for efficiency in product, cleanliness, service, safety, employee appearance and other Dunkin' Donuts requirements and standards are met and exceeded Ensures employee and customer feedback is solicited and communicated to the management teams to guarantee the business is working to serve those that make it successful Financial Expertise - Understand and Coach to Meet Our Company's Financial Objectives Oversees and ensures sales growth and that financial targets are met, trouble shooting and finding solutions for any issues that become obstacles for such Addresses and guides financial issues with Managers until successful resolutions are accomplished Understands and teaches others to understand the importance of company profitability and controlling the cost of sales and cost of labor Monitors the labor content of each store to counsel managers on maximizing profits without compromising service or safety Regularly reviews financials of each store to assure sales and profit numbers are in line with projections, and costs are at or below budget In partnership with store managers, establishes weekly and annual budgets for each store, and monitors results against plan Communication - Guarantees All Teams Are Equipped With the Necessary Information for Success Review and keep apprised of all information relative to products, marketing, pricing, industry and community news, and any business-relative information, share the information with your teams, and ENSURE understanding, action, and execution is in place. Follow-up on directives and communications sent to teams via the Director of Operations, yourself, the Company Newsletter, and our suppliers. Ensure completion for results. Marketing - Understand What Marketing Builds Traffic and Guest Check and Lead Teams in Successful Execution Manages community involvement and community relations in store locations Directs and solicits community involvement and plans for successful execution Reviews and understands what marketing vehicles are profitable for the bottom line and makes suggestions of use of annual marketing dollars with substantial evidence Maintenance - Ensure Our Restaurants are In Great Working Condition and Perceived As Such By All Ensures the regular cleanliness and maintenance of each of the restaurants in the described area as well as the equipment within Works with internal service and repair staff, as well as landlords and outside contractors to make appropriate repairs to buildings, grounds, and equipment Works with each Manager to assure that all necessary licenses are obtained in a timely fashion Audits each store on a weekly basis to assure that security and safety procedures are in place Development - Manage the Process of Opening New Restaurants Key contact for all trades in the construction and set-up of the restaurant Organizes all staffing, marketing, and set-up for the new restaurant Proven success in QSR management is preferred. Drive-thru service experience is essential. Prior multi-unit experience required. Retail experience will be considered. Food service experience is not required. We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package. Benefits Include: Health, Dental and Vision Insurance Vacation Time Flex Spending Account 401K Plans Bonus Pay Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Tenderloin Neighborhood Development
San Francisco, California
Assistant Manager - Ambassador HotelORGANIZATION OVERVIEW Mission: Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources. Established in 1981, TNDC has grown to employ more than 450 staff, to develop, own, manage and provide supportive services in 44 properties that offer deeply affordable housing for nearly 6,100 tenants, and to expand its work in community organizing and afterschool programming. TNDC is viewed as a trusted and well-organized community ally locally and a practice leader nationally. In San Francisco, TNDC envisions diverse communities where people with low incomes can fulfill their potential and meet their basic needs. In the Tenderloin, TNDC stands as a catalyst for advancing community interests and a force for expanding the choices that enhance livability, such as housing, employment, education, food, cultural activities, and open spaces. TNDC values are: Integrity, Excellence, Inclusion, Collaboration and EquitySUMMARYTNDC is seeking an Assistant Manager. Under the direct supervision of the General Manager, the Assistant Manager is responsible for assisting the General Manager in the overall operation of the property, day to day implementation of policies, procedures and programs that ensure a well-managed, well-maintained building; maintains acceptable occupancy level and develops a supportive environment for all residents. The Assistant Manager must also establish and maintain effective working relationships with on-site support services staff and must relate well to people, exercise good judgment and discretion in dealing with residents, visitors, vendors, support services and staff. In the absence of the General Manager, the Assistant Manager is required to provide leadership in developing a community and in directing the staff. ESSENTIAL DUTIES Assist the General Manager in maintaining property wait list and process applications in conformance with compliance regulations which includes screening, interviewing and processing applicants to fill building vacancies. Assist the General Manager with the marketing of vacant units in accordance with an approved marketing plan which considers all federal, state, local and regulatory requirements. Meet regularly with tenant services staff with General Manager. Work collaboratively with building social worker to organize resident celebrations and events. Attend and participate in professional activities, meetings, organizations, regulatory agency meetings or inspections, as needed. Assist in submitting required internal and external reports. Assist in managing tenant relations: Ensure efficient and courteous response to all tenant requests. Respond promptly to tenant complaints and incident reports. Maintain congenial relationships with all tenants. Provide competent conflict resolution. Understand and is sensitive to cultural background, economic status and those with special needs. Assist in ensuring consistent application of property rules and regulations, lease and lease addendums, and document and report all violations.Assist in ensuring security of the building: Respond promptly to building emergencies and resident crises. Report any unusual or extraordinary circumstances regarding the residents or the property.Prepare resident re-certifications by: Interviewing residents. Obtaining appropriate documentation and completing certification and submitting to General Manager for initial approval. Manage resident evictions and stipulations in compliance with court order as directed by General Manager. Assist in resident move-in/move-out procedures and unit inspections.Collect rent and account for monies collected: Prepare bank deposits. Ensure timely collection of subsidy and tenant receivables. Submits vacancy loss reimbursements. Enter payments into Yardi monitor tenant receivables.Directly supervise desk clerks including: Recruiting and hiring for vacant desk clerk positions. Approving timesheets. Preparation of employee evaluations and recommendations for discipline or promotions. Monitor building expenditures and prepare payables for approval by General Building Manager.Manage the day-to-day administration of the property office: Ensure the office is clean, professional and in a well-organized manner. Answer telephones. Sort, distribute, open and answer mail daily. Responsible for the inventory and order necessary administrative supplies and equipment Maintain files, records, rental agreements and other documents. Schedule maintenance repairs, generate and file completed work orders and follow-ups, as appropriate. Maintain a businesslike and professional appearance. Be available by cell phone at all times for emergencies. Assist the General Manager with special projects and administrative tasks. Other duties as assigned. REQUIRED SKILLS Ability to work with, and sensitivity to, a diverse, low-income, multi-ethnic population. Ability to work independently and exercise own judgment in problem-solving. Effective verbal and written communication skills. Ability to respond appropriately in pressure situations; possess an even temperament and strong interpersonal and customer service skills.MINIMUM QUALIFICATIONS Demonstrated knowledge on Microsoft Office programs such as Word, Excel and Outlook are essential. Have combination of skills that demonstrate familiarity with the general management of subsidized housing programs.PREFERRED QUALIFICATIONS Associate degree, certificate of completion from a trade school and/or one or more years of related experience and/or training or equivalent combination of education and experience. Minimum of 1 year of supervisory experience Certified HUD, Tax Credit Specialist, Low Income Tax Income (LIHTIC) designations and/or equivalents is a plus. Knowledge of Section 8 Housing Assistance Program practices and principles, Prior experience working in affordable housing, nonprofit residential property management. Property Management Software (Yardi, Boston Post, OneSite) knowledge a plus. Knowledge and understanding of budget management and facilities issues. Knowledge of building systems, property management, and housing quality standards. Certification or knowledge of high-rise fire safety guidelines. Knowledge and experience with TRACS software (if applying to a HUD building). Experience/Familiarity with the Tenderloin Neighborhood.Experience in conflict resolution, crisis intervention, resident relationsKnowledge of substance abuse and homelessness issues. Proficiency in a language other than English (ex. Spanish, Chinese, Tagalog, etc.)Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer. In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.
Oct 03, 2023
Full time
Assistant Manager - Ambassador HotelORGANIZATION OVERVIEW Mission: Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources. Established in 1981, TNDC has grown to employ more than 450 staff, to develop, own, manage and provide supportive services in 44 properties that offer deeply affordable housing for nearly 6,100 tenants, and to expand its work in community organizing and afterschool programming. TNDC is viewed as a trusted and well-organized community ally locally and a practice leader nationally. In San Francisco, TNDC envisions diverse communities where people with low incomes can fulfill their potential and meet their basic needs. In the Tenderloin, TNDC stands as a catalyst for advancing community interests and a force for expanding the choices that enhance livability, such as housing, employment, education, food, cultural activities, and open spaces. TNDC values are: Integrity, Excellence, Inclusion, Collaboration and EquitySUMMARYTNDC is seeking an Assistant Manager. Under the direct supervision of the General Manager, the Assistant Manager is responsible for assisting the General Manager in the overall operation of the property, day to day implementation of policies, procedures and programs that ensure a well-managed, well-maintained building; maintains acceptable occupancy level and develops a supportive environment for all residents. The Assistant Manager must also establish and maintain effective working relationships with on-site support services staff and must relate well to people, exercise good judgment and discretion in dealing with residents, visitors, vendors, support services and staff. In the absence of the General Manager, the Assistant Manager is required to provide leadership in developing a community and in directing the staff. ESSENTIAL DUTIES Assist the General Manager in maintaining property wait list and process applications in conformance with compliance regulations which includes screening, interviewing and processing applicants to fill building vacancies. Assist the General Manager with the marketing of vacant units in accordance with an approved marketing plan which considers all federal, state, local and regulatory requirements. Meet regularly with tenant services staff with General Manager. Work collaboratively with building social worker to organize resident celebrations and events. Attend and participate in professional activities, meetings, organizations, regulatory agency meetings or inspections, as needed. Assist in submitting required internal and external reports. Assist in managing tenant relations: Ensure efficient and courteous response to all tenant requests. Respond promptly to tenant complaints and incident reports. Maintain congenial relationships with all tenants. Provide competent conflict resolution. Understand and is sensitive to cultural background, economic status and those with special needs. Assist in ensuring consistent application of property rules and regulations, lease and lease addendums, and document and report all violations.Assist in ensuring security of the building: Respond promptly to building emergencies and resident crises. Report any unusual or extraordinary circumstances regarding the residents or the property.Prepare resident re-certifications by: Interviewing residents. Obtaining appropriate documentation and completing certification and submitting to General Manager for initial approval. Manage resident evictions and stipulations in compliance with court order as directed by General Manager. Assist in resident move-in/move-out procedures and unit inspections.Collect rent and account for monies collected: Prepare bank deposits. Ensure timely collection of subsidy and tenant receivables. Submits vacancy loss reimbursements. Enter payments into Yardi monitor tenant receivables.Directly supervise desk clerks including: Recruiting and hiring for vacant desk clerk positions. Approving timesheets. Preparation of employee evaluations and recommendations for discipline or promotions. Monitor building expenditures and prepare payables for approval by General Building Manager.Manage the day-to-day administration of the property office: Ensure the office is clean, professional and in a well-organized manner. Answer telephones. Sort, distribute, open and answer mail daily. Responsible for the inventory and order necessary administrative supplies and equipment Maintain files, records, rental agreements and other documents. Schedule maintenance repairs, generate and file completed work orders and follow-ups, as appropriate. Maintain a businesslike and professional appearance. Be available by cell phone at all times for emergencies. Assist the General Manager with special projects and administrative tasks. Other duties as assigned. REQUIRED SKILLS Ability to work with, and sensitivity to, a diverse, low-income, multi-ethnic population. Ability to work independently and exercise own judgment in problem-solving. Effective verbal and written communication skills. Ability to respond appropriately in pressure situations; possess an even temperament and strong interpersonal and customer service skills.MINIMUM QUALIFICATIONS Demonstrated knowledge on Microsoft Office programs such as Word, Excel and Outlook are essential. Have combination of skills that demonstrate familiarity with the general management of subsidized housing programs.PREFERRED QUALIFICATIONS Associate degree, certificate of completion from a trade school and/or one or more years of related experience and/or training or equivalent combination of education and experience. Minimum of 1 year of supervisory experience Certified HUD, Tax Credit Specialist, Low Income Tax Income (LIHTIC) designations and/or equivalents is a plus. Knowledge of Section 8 Housing Assistance Program practices and principles, Prior experience working in affordable housing, nonprofit residential property management. Property Management Software (Yardi, Boston Post, OneSite) knowledge a plus. Knowledge and understanding of budget management and facilities issues. Knowledge of building systems, property management, and housing quality standards. Certification or knowledge of high-rise fire safety guidelines. Knowledge and experience with TRACS software (if applying to a HUD building). Experience/Familiarity with the Tenderloin Neighborhood.Experience in conflict resolution, crisis intervention, resident relationsKnowledge of substance abuse and homelessness issues. Proficiency in a language other than English (ex. Spanish, Chinese, Tagalog, etc.)Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer. In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.
Join the largest and fastest growing Dunkin Donuts franchisee organization in the Midwest with developments scheduled throughout the WI, MN, and MI. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full-time Regional Supervisor. Position Summary: Oversees recruiting, training, management, budget compliance, and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service, high quality foods, crew development, food safety, restaurant cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Director of Operations, and provides a positive focus on the company's Mission, Values, and Key Operating Objectives: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions. People Management - Overseeing the Depth and Development of All Teams Oversees all recruitment, training and development of management teams Coaches and develops Restaurant Managers, and conducting timely and accurate performance appraisals on each, and assuring the same for their subordinates Supports management teams in recruitment and training of crew Organizes and conducts weekly meetings with General Managers to communicate weekly goals for success and feedback and specific coaching and counseling on previous week's performance and operations Tracks the training and development processes, plans and growth for all management members Guarantees that all managerial team performance is evaluated and properly praised and documented and that managers have a clear, consistent system in place for their crew members performance evaluations and development Exhibit an enthusiasm for the business Take pride in delivering consistently superior customer service Provide role model leadership training and development for your team Exemplify the highest integrity, work ethic and team-orientation Report to the Operations Director Strive to create the best operating reputation on the Eastern Shore. Be willing to have fun! Operations Expertise - Know and Lead Our Company's Operations Objectives Ensures all Dunkin' Donuts operating standards are exceeded for service and quality Ensures that all necessary job aids are in place and followed Shares best practices from each store with other managers, to assure that all stores have access to current thinking and ideas which maximize store efficiency, profits, and employee utilization and morale Reviews weekly checklists for efficiency in product, cleanliness, service, safety, employee appearance and other Dunkin' Donuts requirements and standards are met and exceeded Ensures employee and customer feedback is solicited and communicated to the management teams to guarantee the business is working to serve those that make it successful Financial Expertise - Understand and Coach to Meet Our Company's Financial Objectives Oversees and ensures sales growth and that financial targets are met, trouble shooting and finding solutions for any issues that become obstacles for such Addresses and guides financial issues with Managers until successful resolutions are accomplished Understands and teaches others to understand the importance of company profitability and controlling the cost of sales and cost of labor Monitors the labor content of each store to counsel managers on maximizing profits without compromising service or safety Regularly reviews financials of each store to assure sales and profit numbers are in line with projections, and costs are at or below budget In partnership with store managers, establishes weekly and annual budgets for each store, and monitors results against plan Communication - Guarantees All Teams Are Equipped With the Necessary Information for Success Review and keep apprised of all information relative to products, marketing, pricing, industry and community news, and any business-relative information, share the information with your teams, and ENSURE understanding, action, and execution is in place. Follow-up on directives and communications sent to teams via the Director of Operations, yourself, the Company Newsletter, and our suppliers. Ensure completion for results. Marketing - Understand What Marketing Builds Traffic and Guest Check and Lead Teams in Successful Execution Manages community involvement and community relations in store locations Directs and solicits community involvement and plans for successful execution Reviews and understands what marketing vehicles are profitable for the bottom line and makes suggestions of use of annual marketing dollars with substantial evidence Maintenance - Ensure Our Restaurants are In Great Working Condition and Perceived As Such By All Ensures the regular cleanliness and maintenance of each of the restaurants in the described area as well as the equipment within Works with internal service and repair staff, as well as landlords and outside contractors to make appropriate repairs to buildings, grounds, and equipment Works with each Manager to assure that all necessary licenses are obtained in a timely fashion Audits each store on a weekly basis to assure that security and safety procedures are in place Development - Manage the Process of Opening New Restaurants Key contact for all trades in the construction and set-up of the restaurant Organizes all staffing, marketing, and set-up for the new restaurant Proven success in QSR management is preferred. Drive-thru service experience is essential. Prior multi-unit experience required. Retail experience will be considered. Food service experience is not required. We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package. Benefits Include: Health, Dental and Vision Insurance Vacation Time Flex Spending Account 401K Plans Bonus Pay Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Oct 03, 2023
Full time
Join the largest and fastest growing Dunkin Donuts franchisee organization in the Midwest with developments scheduled throughout the WI, MN, and MI. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full-time Regional Supervisor. Position Summary: Oversees recruiting, training, management, budget compliance, and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service, high quality foods, crew development, food safety, restaurant cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Director of Operations, and provides a positive focus on the company's Mission, Values, and Key Operating Objectives: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions. People Management - Overseeing the Depth and Development of All Teams Oversees all recruitment, training and development of management teams Coaches and develops Restaurant Managers, and conducting timely and accurate performance appraisals on each, and assuring the same for their subordinates Supports management teams in recruitment and training of crew Organizes and conducts weekly meetings with General Managers to communicate weekly goals for success and feedback and specific coaching and counseling on previous week's performance and operations Tracks the training and development processes, plans and growth for all management members Guarantees that all managerial team performance is evaluated and properly praised and documented and that managers have a clear, consistent system in place for their crew members performance evaluations and development Exhibit an enthusiasm for the business Take pride in delivering consistently superior customer service Provide role model leadership training and development for your team Exemplify the highest integrity, work ethic and team-orientation Report to the Operations Director Strive to create the best operating reputation on the Eastern Shore. Be willing to have fun! Operations Expertise - Know and Lead Our Company's Operations Objectives Ensures all Dunkin' Donuts operating standards are exceeded for service and quality Ensures that all necessary job aids are in place and followed Shares best practices from each store with other managers, to assure that all stores have access to current thinking and ideas which maximize store efficiency, profits, and employee utilization and morale Reviews weekly checklists for efficiency in product, cleanliness, service, safety, employee appearance and other Dunkin' Donuts requirements and standards are met and exceeded Ensures employee and customer feedback is solicited and communicated to the management teams to guarantee the business is working to serve those that make it successful Financial Expertise - Understand and Coach to Meet Our Company's Financial Objectives Oversees and ensures sales growth and that financial targets are met, trouble shooting and finding solutions for any issues that become obstacles for such Addresses and guides financial issues with Managers until successful resolutions are accomplished Understands and teaches others to understand the importance of company profitability and controlling the cost of sales and cost of labor Monitors the labor content of each store to counsel managers on maximizing profits without compromising service or safety Regularly reviews financials of each store to assure sales and profit numbers are in line with projections, and costs are at or below budget In partnership with store managers, establishes weekly and annual budgets for each store, and monitors results against plan Communication - Guarantees All Teams Are Equipped With the Necessary Information for Success Review and keep apprised of all information relative to products, marketing, pricing, industry and community news, and any business-relative information, share the information with your teams, and ENSURE understanding, action, and execution is in place. Follow-up on directives and communications sent to teams via the Director of Operations, yourself, the Company Newsletter, and our suppliers. Ensure completion for results. Marketing - Understand What Marketing Builds Traffic and Guest Check and Lead Teams in Successful Execution Manages community involvement and community relations in store locations Directs and solicits community involvement and plans for successful execution Reviews and understands what marketing vehicles are profitable for the bottom line and makes suggestions of use of annual marketing dollars with substantial evidence Maintenance - Ensure Our Restaurants are In Great Working Condition and Perceived As Such By All Ensures the regular cleanliness and maintenance of each of the restaurants in the described area as well as the equipment within Works with internal service and repair staff, as well as landlords and outside contractors to make appropriate repairs to buildings, grounds, and equipment Works with each Manager to assure that all necessary licenses are obtained in a timely fashion Audits each store on a weekly basis to assure that security and safety procedures are in place Development - Manage the Process of Opening New Restaurants Key contact for all trades in the construction and set-up of the restaurant Organizes all staffing, marketing, and set-up for the new restaurant Proven success in QSR management is preferred. Drive-thru service experience is essential. Prior multi-unit experience required. Retail experience will be considered. Food service experience is not required. We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package. Benefits Include: Health, Dental and Vision Insurance Vacation Time Flex Spending Account 401K Plans Bonus Pay Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Join the largest and fastest growing Dunkin Donuts franchisee organization in the Midwest with developments scheduled throughout the WI, MN, and MI. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full-time Regional Supervisor. Position Summary: Oversees recruiting, training, management, budget compliance, and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service, high quality foods, crew development, food safety, restaurant cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Director of Operations, and provides a positive focus on the company's Mission, Values, and Key Operating Objectives: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions. People Management - Overseeing the Depth and Development of All Teams Oversees all recruitment, training and development of management teams Coaches and develops Restaurant Managers, and conducting timely and accurate performance appraisals on each, and assuring the same for their subordinates Supports management teams in recruitment and training of crew Organizes and conducts weekly meetings with General Managers to communicate weekly goals for success and feedback and specific coaching and counseling on previous week's performance and operations Tracks the training and development processes, plans and growth for all management members Guarantees that all managerial team performance is evaluated and properly praised and documented and that managers have a clear, consistent system in place for their crew members performance evaluations and development Exhibit an enthusiasm for the business Take pride in delivering consistently superior customer service Provide role model leadership training and development for your team Exemplify the highest integrity, work ethic and team-orientation Report to the Operations Director Strive to create the best operating reputation on the Eastern Shore. Be willing to have fun! Operations Expertise - Know and Lead Our Company's Operations Objectives Ensures all Dunkin' Donuts operating standards are exceeded for service and quality Ensures that all necessary job aids are in place and followed Shares best practices from each store with other managers, to assure that all stores have access to current thinking and ideas which maximize store efficiency, profits, and employee utilization and morale Reviews weekly checklists for efficiency in product, cleanliness, service, safety, employee appearance and other Dunkin' Donuts requirements and standards are met and exceeded Ensures employee and customer feedback is solicited and communicated to the management teams to guarantee the business is working to serve those that make it successful Financial Expertise - Understand and Coach to Meet Our Company's Financial Objectives Oversees and ensures sales growth and that financial targets are met, trouble shooting and finding solutions for any issues that become obstacles for such Addresses and guides financial issues with Managers until successful resolutions are accomplished Understands and teaches others to understand the importance of company profitability and controlling the cost of sales and cost of labor Monitors the labor content of each store to counsel managers on maximizing profits without compromising service or safety Regularly reviews financials of each store to assure sales and profit numbers are in line with projections, and costs are at or below budget In partnership with store managers, establishes weekly and annual budgets for each store, and monitors results against plan Communication - Guarantees All Teams Are Equipped With the Necessary Information for Success Review and keep apprised of all information relative to products, marketing, pricing, industry and community news, and any business-relative information, share the information with your teams, and ENSURE understanding, action, and execution is in place. Follow-up on directives and communications sent to teams via the Director of Operations, yourself, the Company Newsletter, and our suppliers. Ensure completion for results. Marketing - Understand What Marketing Builds Traffic and Guest Check and Lead Teams in Successful Execution Manages community involvement and community relations in store locations Directs and solicits community involvement and plans for successful execution Reviews and understands what marketing vehicles are profitable for the bottom line and makes suggestions of use of annual marketing dollars with substantial evidence Maintenance - Ensure Our Restaurants are In Great Working Condition and Perceived As Such By All Ensures the regular cleanliness and maintenance of each of the restaurants in the described area as well as the equipment within Works with internal service and repair staff, as well as landlords and outside contractors to make appropriate repairs to buildings, grounds, and equipment Works with each Manager to assure that all necessary licenses are obtained in a timely fashion Audits each store on a weekly basis to assure that security and safety procedures are in place Development - Manage the Process of Opening New Restaurants Key contact for all trades in the construction and set-up of the restaurant Organizes all staffing, marketing, and set-up for the new restaurant Proven success in QSR management is preferred. Drive-thru service experience is essential. Prior multi-unit experience required. Retail experience will be considered. Food service experience is not required. We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package. Benefits Include: Health, Dental and Vision Insurance Vacation Time Flex Spending Account 401K Plans Bonus Pay Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Oct 03, 2023
Full time
Join the largest and fastest growing Dunkin Donuts franchisee organization in the Midwest with developments scheduled throughout the WI, MN, and MI. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full-time Regional Supervisor. Position Summary: Oversees recruiting, training, management, budget compliance, and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service, high quality foods, crew development, food safety, restaurant cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Director of Operations, and provides a positive focus on the company's Mission, Values, and Key Operating Objectives: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions. People Management - Overseeing the Depth and Development of All Teams Oversees all recruitment, training and development of management teams Coaches and develops Restaurant Managers, and conducting timely and accurate performance appraisals on each, and assuring the same for their subordinates Supports management teams in recruitment and training of crew Organizes and conducts weekly meetings with General Managers to communicate weekly goals for success and feedback and specific coaching and counseling on previous week's performance and operations Tracks the training and development processes, plans and growth for all management members Guarantees that all managerial team performance is evaluated and properly praised and documented and that managers have a clear, consistent system in place for their crew members performance evaluations and development Exhibit an enthusiasm for the business Take pride in delivering consistently superior customer service Provide role model leadership training and development for your team Exemplify the highest integrity, work ethic and team-orientation Report to the Operations Director Strive to create the best operating reputation on the Eastern Shore. Be willing to have fun! Operations Expertise - Know and Lead Our Company's Operations Objectives Ensures all Dunkin' Donuts operating standards are exceeded for service and quality Ensures that all necessary job aids are in place and followed Shares best practices from each store with other managers, to assure that all stores have access to current thinking and ideas which maximize store efficiency, profits, and employee utilization and morale Reviews weekly checklists for efficiency in product, cleanliness, service, safety, employee appearance and other Dunkin' Donuts requirements and standards are met and exceeded Ensures employee and customer feedback is solicited and communicated to the management teams to guarantee the business is working to serve those that make it successful Financial Expertise - Understand and Coach to Meet Our Company's Financial Objectives Oversees and ensures sales growth and that financial targets are met, trouble shooting and finding solutions for any issues that become obstacles for such Addresses and guides financial issues with Managers until successful resolutions are accomplished Understands and teaches others to understand the importance of company profitability and controlling the cost of sales and cost of labor Monitors the labor content of each store to counsel managers on maximizing profits without compromising service or safety Regularly reviews financials of each store to assure sales and profit numbers are in line with projections, and costs are at or below budget In partnership with store managers, establishes weekly and annual budgets for each store, and monitors results against plan Communication - Guarantees All Teams Are Equipped With the Necessary Information for Success Review and keep apprised of all information relative to products, marketing, pricing, industry and community news, and any business-relative information, share the information with your teams, and ENSURE understanding, action, and execution is in place. Follow-up on directives and communications sent to teams via the Director of Operations, yourself, the Company Newsletter, and our suppliers. Ensure completion for results. Marketing - Understand What Marketing Builds Traffic and Guest Check and Lead Teams in Successful Execution Manages community involvement and community relations in store locations Directs and solicits community involvement and plans for successful execution Reviews and understands what marketing vehicles are profitable for the bottom line and makes suggestions of use of annual marketing dollars with substantial evidence Maintenance - Ensure Our Restaurants are In Great Working Condition and Perceived As Such By All Ensures the regular cleanliness and maintenance of each of the restaurants in the described area as well as the equipment within Works with internal service and repair staff, as well as landlords and outside contractors to make appropriate repairs to buildings, grounds, and equipment Works with each Manager to assure that all necessary licenses are obtained in a timely fashion Audits each store on a weekly basis to assure that security and safety procedures are in place Development - Manage the Process of Opening New Restaurants Key contact for all trades in the construction and set-up of the restaurant Organizes all staffing, marketing, and set-up for the new restaurant Proven success in QSR management is preferred. Drive-thru service experience is essential. Prior multi-unit experience required. Retail experience will be considered. Food service experience is not required. We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package. Benefits Include: Health, Dental and Vision Insurance Vacation Time Flex Spending Account 401K Plans Bonus Pay Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Join the largest and fastest growing Dunkin Donuts franchisee organization in the Midwest with developments scheduled throughout the WI, MN, and MI. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full-time Regional Supervisor. Position Summary: Oversees recruiting, training, management, budget compliance, and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service, high quality foods, crew development, food safety, restaurant cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Director of Operations, and provides a positive focus on the company's Mission, Values, and Key Operating Objectives: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions. People Management - Overseeing the Depth and Development of All Teams Oversees all recruitment, training and development of management teams Coaches and develops Restaurant Managers, and conducting timely and accurate performance appraisals on each, and assuring the same for their subordinates Supports management teams in recruitment and training of crew Organizes and conducts weekly meetings with General Managers to communicate weekly goals for success and feedback and specific coaching and counseling on previous week's performance and operations Tracks the training and development processes, plans and growth for all management members Guarantees that all managerial team performance is evaluated and properly praised and documented and that managers have a clear, consistent system in place for their crew members performance evaluations and development Exhibit an enthusiasm for the business Take pride in delivering consistently superior customer service Provide role model leadership training and development for your team Exemplify the highest integrity, work ethic and team-orientation Report to the Operations Director Strive to create the best operating reputation on the Eastern Shore. Be willing to have fun! Operations Expertise - Know and Lead Our Company's Operations Objectives Ensures all Dunkin' Donuts operating standards are exceeded for service and quality Ensures that all necessary job aids are in place and followed Shares best practices from each store with other managers, to assure that all stores have access to current thinking and ideas which maximize store efficiency, profits, and employee utilization and morale Reviews weekly checklists for efficiency in product, cleanliness, service, safety, employee appearance and other Dunkin' Donuts requirements and standards are met and exceeded Ensures employee and customer feedback is solicited and communicated to the management teams to guarantee the business is working to serve those that make it successful Financial Expertise - Understand and Coach to Meet Our Company's Financial Objectives Oversees and ensures sales growth and that financial targets are met, trouble shooting and finding solutions for any issues that become obstacles for such Addresses and guides financial issues with Managers until successful resolutions are accomplished Understands and teaches others to understand the importance of company profitability and controlling the cost of sales and cost of labor Monitors the labor content of each store to counsel managers on maximizing profits without compromising service or safety Regularly reviews financials of each store to assure sales and profit numbers are in line with projections, and costs are at or below budget In partnership with store managers, establishes weekly and annual budgets for each store, and monitors results against plan Communication - Guarantees All Teams Are Equipped With the Necessary Information for Success Review and keep apprised of all information relative to products, marketing, pricing, industry and community news, and any business-relative information, share the information with your teams, and ENSURE understanding, action, and execution is in place. Follow-up on directives and communications sent to teams via the Director of Operations, yourself, the Company Newsletter, and our suppliers. Ensure completion for results. Marketing - Understand What Marketing Builds Traffic and Guest Check and Lead Teams in Successful Execution Manages community involvement and community relations in store locations Directs and solicits community involvement and plans for successful execution Reviews and understands what marketing vehicles are profitable for the bottom line and makes suggestions of use of annual marketing dollars with substantial evidence Maintenance - Ensure Our Restaurants are In Great Working Condition and Perceived As Such By All Ensures the regular cleanliness and maintenance of each of the restaurants in the described area as well as the equipment within Works with internal service and repair staff, as well as landlords and outside contractors to make appropriate repairs to buildings, grounds, and equipment Works with each Manager to assure that all necessary licenses are obtained in a timely fashion Audits each store on a weekly basis to assure that security and safety procedures are in place Development - Manage the Process of Opening New Restaurants Key contact for all trades in the construction and set-up of the restaurant Organizes all staffing, marketing, and set-up for the new restaurant Proven success in QSR management is preferred. Drive-thru service experience is essential. Prior multi-unit experience required. Retail experience will be considered. Food service experience is not required. We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package. Benefits Include: Health, Dental and Vision Insurance Vacation Time Flex Spending Account 401K Plans Bonus Pay
Oct 03, 2023
Full time
Join the largest and fastest growing Dunkin Donuts franchisee organization in the Midwest with developments scheduled throughout the WI, MN, and MI. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full-time Regional Supervisor. Position Summary: Oversees recruiting, training, management, budget compliance, and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service, high quality foods, crew development, food safety, restaurant cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Director of Operations, and provides a positive focus on the company's Mission, Values, and Key Operating Objectives: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions. People Management - Overseeing the Depth and Development of All Teams Oversees all recruitment, training and development of management teams Coaches and develops Restaurant Managers, and conducting timely and accurate performance appraisals on each, and assuring the same for their subordinates Supports management teams in recruitment and training of crew Organizes and conducts weekly meetings with General Managers to communicate weekly goals for success and feedback and specific coaching and counseling on previous week's performance and operations Tracks the training and development processes, plans and growth for all management members Guarantees that all managerial team performance is evaluated and properly praised and documented and that managers have a clear, consistent system in place for their crew members performance evaluations and development Exhibit an enthusiasm for the business Take pride in delivering consistently superior customer service Provide role model leadership training and development for your team Exemplify the highest integrity, work ethic and team-orientation Report to the Operations Director Strive to create the best operating reputation on the Eastern Shore. Be willing to have fun! Operations Expertise - Know and Lead Our Company's Operations Objectives Ensures all Dunkin' Donuts operating standards are exceeded for service and quality Ensures that all necessary job aids are in place and followed Shares best practices from each store with other managers, to assure that all stores have access to current thinking and ideas which maximize store efficiency, profits, and employee utilization and morale Reviews weekly checklists for efficiency in product, cleanliness, service, safety, employee appearance and other Dunkin' Donuts requirements and standards are met and exceeded Ensures employee and customer feedback is solicited and communicated to the management teams to guarantee the business is working to serve those that make it successful Financial Expertise - Understand and Coach to Meet Our Company's Financial Objectives Oversees and ensures sales growth and that financial targets are met, trouble shooting and finding solutions for any issues that become obstacles for such Addresses and guides financial issues with Managers until successful resolutions are accomplished Understands and teaches others to understand the importance of company profitability and controlling the cost of sales and cost of labor Monitors the labor content of each store to counsel managers on maximizing profits without compromising service or safety Regularly reviews financials of each store to assure sales and profit numbers are in line with projections, and costs are at or below budget In partnership with store managers, establishes weekly and annual budgets for each store, and monitors results against plan Communication - Guarantees All Teams Are Equipped With the Necessary Information for Success Review and keep apprised of all information relative to products, marketing, pricing, industry and community news, and any business-relative information, share the information with your teams, and ENSURE understanding, action, and execution is in place. Follow-up on directives and communications sent to teams via the Director of Operations, yourself, the Company Newsletter, and our suppliers. Ensure completion for results. Marketing - Understand What Marketing Builds Traffic and Guest Check and Lead Teams in Successful Execution Manages community involvement and community relations in store locations Directs and solicits community involvement and plans for successful execution Reviews and understands what marketing vehicles are profitable for the bottom line and makes suggestions of use of annual marketing dollars with substantial evidence Maintenance - Ensure Our Restaurants are In Great Working Condition and Perceived As Such By All Ensures the regular cleanliness and maintenance of each of the restaurants in the described area as well as the equipment within Works with internal service and repair staff, as well as landlords and outside contractors to make appropriate repairs to buildings, grounds, and equipment Works with each Manager to assure that all necessary licenses are obtained in a timely fashion Audits each store on a weekly basis to assure that security and safety procedures are in place Development - Manage the Process of Opening New Restaurants Key contact for all trades in the construction and set-up of the restaurant Organizes all staffing, marketing, and set-up for the new restaurant Proven success in QSR management is preferred. Drive-thru service experience is essential. Prior multi-unit experience required. Retail experience will be considered. Food service experience is not required. We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package. Benefits Include: Health, Dental and Vision Insurance Vacation Time Flex Spending Account 401K Plans Bonus Pay
Location Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seekingExecutive Chef Banquetsfor the beautiful new Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2022 Responsibilities Responsible for the supervision and management of Resort culinary staff, providing direct support to the Resort Chefs and Sous Chefs. Responsible for ensuring operating costs in all food production outlets are minimized. Work with the F&B Director with capital expenditure items for the food and beverage department. When agreed, control all overheads and achieve food cost budget throughout the oncoming year. Report all variances from actual budget with the reasons and recommendations for remedial action. Consult with Resort F&B Department managers on the market potential for outlets relating to the market competitors and the availability of the product. In conjunction with the F&B Director, plan and implement menu design, creating suitable dishes and passing standards recipes to the food and beverage controller for costing. Constantly inspect all food service outlets during service time to ensure that the correct standards are maintained. Responsible for control of equipment and scheduling maintenance. Attend recruiting events at culinary school and colleges. Product Control Ensure guest satisfaction with the smooth and effective running of the day-to-day operation. Maintain control of the standards for purchasing and receiving items. Work closely with the storeroom manager and food and beverage controller to establish and maintain control of the standards for purchasing and receiving items. To test and evaluate products for quality, paying particular attention to yield/holding qualities/market price/wastage usage of leftovers. Control requisitioning of food quantities, by forecasting volume, to achieve maximum profitability by avoiding over/under production. Oversee the creation of recipes and production methods. Work in conjunction with the banquet chef to compile new banquet menus . Marketing Maintain an up-to-date knowledge of local and international market trends in order to create food products which satisfy guest needs, thereby maximizing sales opportunities in food outlets. Maintain an up-to-date knowledge of competitor's food production/offering. Assist in the promotion of in house sales activities, such as culinary festivals, chef specialties and culinary competitions. Staffing Plan/organize/control the efficient and effective utilization of all food production staff, especially in scheduling and controlling overtime. Interview/recruit suitable staff for the operation, in conjunction with ASC and the F&B Director. Oversee the training/development of all kitchen staff by ensuring that effective on and off the job training is carried out. Be aware of state legislation in employment and industrial relations. Executive Duties Effectively coach and counsel associates and managers as needed and complete performance evaluations. Actively participate in the critical path task sheet for the food and beverage department. Conduct/attend all required department meetings and company training. Champion and drive the All In/Omni culture. Qualifications Must have at least 15 years culinary leadership experience in a high volume, full service kitchen, preferably in a hotel environment. Candidate must have proven exemplary culinary skills and must be able to lead, develop, and motivate staff. Extensive food and wine knowledge and creativity. Excellent written and verbal communication skills as well as organizational skills. Candidate must be creative and up to speed on new concepts and food trends. Computer literate and detail orientated is a must. Must have basic mathematical skills and be able to create and understand financial reports. Must have experience managing payroll and scheduling. Must be able to work a flexible schedule to include weekends and holidays. College education and/or culinary degree is strongly preferred. Texas Food Handler / Serve Safe certified food manager is required. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to Job LocationsUS-TX-Austin Posted Date3 weeks ago(9/11/:27 AM) Requisition ID 3 of Openings 1 Category (Portal Searching) Culinary
Oct 03, 2023
Full time
Location Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seekingExecutive Chef Banquetsfor the beautiful new Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2022 Responsibilities Responsible for the supervision and management of Resort culinary staff, providing direct support to the Resort Chefs and Sous Chefs. Responsible for ensuring operating costs in all food production outlets are minimized. Work with the F&B Director with capital expenditure items for the food and beverage department. When agreed, control all overheads and achieve food cost budget throughout the oncoming year. Report all variances from actual budget with the reasons and recommendations for remedial action. Consult with Resort F&B Department managers on the market potential for outlets relating to the market competitors and the availability of the product. In conjunction with the F&B Director, plan and implement menu design, creating suitable dishes and passing standards recipes to the food and beverage controller for costing. Constantly inspect all food service outlets during service time to ensure that the correct standards are maintained. Responsible for control of equipment and scheduling maintenance. Attend recruiting events at culinary school and colleges. Product Control Ensure guest satisfaction with the smooth and effective running of the day-to-day operation. Maintain control of the standards for purchasing and receiving items. Work closely with the storeroom manager and food and beverage controller to establish and maintain control of the standards for purchasing and receiving items. To test and evaluate products for quality, paying particular attention to yield/holding qualities/market price/wastage usage of leftovers. Control requisitioning of food quantities, by forecasting volume, to achieve maximum profitability by avoiding over/under production. Oversee the creation of recipes and production methods. Work in conjunction with the banquet chef to compile new banquet menus . Marketing Maintain an up-to-date knowledge of local and international market trends in order to create food products which satisfy guest needs, thereby maximizing sales opportunities in food outlets. Maintain an up-to-date knowledge of competitor's food production/offering. Assist in the promotion of in house sales activities, such as culinary festivals, chef specialties and culinary competitions. Staffing Plan/organize/control the efficient and effective utilization of all food production staff, especially in scheduling and controlling overtime. Interview/recruit suitable staff for the operation, in conjunction with ASC and the F&B Director. Oversee the training/development of all kitchen staff by ensuring that effective on and off the job training is carried out. Be aware of state legislation in employment and industrial relations. Executive Duties Effectively coach and counsel associates and managers as needed and complete performance evaluations. Actively participate in the critical path task sheet for the food and beverage department. Conduct/attend all required department meetings and company training. Champion and drive the All In/Omni culture. Qualifications Must have at least 15 years culinary leadership experience in a high volume, full service kitchen, preferably in a hotel environment. Candidate must have proven exemplary culinary skills and must be able to lead, develop, and motivate staff. Extensive food and wine knowledge and creativity. Excellent written and verbal communication skills as well as organizational skills. Candidate must be creative and up to speed on new concepts and food trends. Computer literate and detail orientated is a must. Must have basic mathematical skills and be able to create and understand financial reports. Must have experience managing payroll and scheduling. Must be able to work a flexible schedule to include weekends and holidays. College education and/or culinary degree is strongly preferred. Texas Food Handler / Serve Safe certified food manager is required. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to Job LocationsUS-TX-Austin Posted Date3 weeks ago(9/11/:27 AM) Requisition ID 3 of Openings 1 Category (Portal Searching) Culinary
Title: Sales Coordinator Position Purpose: Support the Visit Detroit sales managers in the implementation and management of sales initiatives, activities, and processes. As a sales coordinator, you will be responsible for preparing sales proposals, bids, presentations, generating reports and conducting research as requested. This position requires a high level of professionalism and customer service skills as you will be interacting with internal staff, clients/prospect clients, vendors, and members. Benefits: Visit Detroit offers a selection of benefits designed with your health and financial well being in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for our employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid time off allotment for new hires (sick, personal and vacation combined) is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401(K) matching contributions after a minimum 6 month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure just across the street. Preferred Qualifications: 2-4 years' experience providing administrative support in a hotel or Convention & Visitor Bureau (CVB) sales department. Direct client/customer contact supporting sales goals or fulfillment of obligations. 2 years working experience in the Travel/Tourism/Hospitality industry. Minimum Qualifications: Bachelor's degree in hospitality, related field, or comparable experience. One year experience in an administrative support position. One year experience within a sales, marketing, or hospitality organization. Valid Michigan driver license Major Job Dimensions: Enter leads into the system and follow-up with hotels/partners to ensure timely responses to request for proposals (RFPs). Create and manage reports, create, and gather correspondence, assist in creating proposals, bids, sales presentations and providing research as requested. Organize site inspections including appointments, itineraries, and site books, as assigned by sales managers. Also participate in site tours as requested. May include transporting clients in our company vehicle. Work with marketing to customize visuals for site books and bids. With VP, Group/Convention Sales approval, participate in regional initiatives such as trade shows, Familiariazation Tours (FAMs) and sales calls as required. Navigate iDSS and MINT databases with intermediate level proficiency. Communicate and follow up with partners as required. Assist sales managers in responding to requests for information and assistance from both staff and outside constituents to fulfill annual and strategic sales goals. Assist sales managers in various activities including maintenance of databases, distribution of leads, correspondence, staffing needs for special projects, preparation of bid books, site inspections, special events, and other necessary staff support functions. Responsible for scheduling meetings or conference calls with sales managers to review priorities and tasks ahead, as requested. Additional Responsibilities Proofreading, formatting, and preparing correspondence. Telephone fulfillment. Assist in scanning and copying, as needed. Provide overall support to Sales Managers. Provide back-up support for other sales units (Sales Managers/Coordinator teams & Detroit Sports Commission). Knowledge, Skills, Abilities and Other Characteristics: Working knowledge of the hospitality industry, knowledge of area industry partners. Ability to communicate and interact effectively over the telephone and in person. Ability to coordinate multiple clerical tasks as well as play a supporting role throughout the sales process. Maintain dependable, consistent, and acceptable attendance based on a 5-day, 40-hour work week. Self-motivated individual with the ability to work in a changing environment and independently with limited direction. Ability to maintain a positive, courteous, and professional work attitude and working relationship with internal and external stakeholders. Highly skilled in organizing, prioritizing, and analyzing assignments. Ability to perform essential functions that typically involve reading text on a video display monitor and using a keyboard for extended periods of time. Excellent communication skills including the ability to clearly express thoughts, ideas, and concepts, verbally and in writing, in the English language. Ability to work effectively in both remote and in-person work environments. Proficient in using video conferencing software and other remote work tools. Proficient in using personal computer software and applications including Microsoft Word, Excel, Outlook and PowerPoint. Proficient in using customer relationship management technology with the ability to learn new systems. Available evenings and weekends for assignments and travel, as needed. Availability to work overtime when required. Valid, unrestricted Michigan driver's license. DETAILED JOB PROFILE ATTACHED Sales Coordinator (Hotels, Tourism) Hotel Sales Assistant Sales Assistant Hotel Sales Coordinator Sales Coordinator Sales Administrative Assistant Sales Sales Manager Hotels Hospitality Tourism CVB Convention & Visitors Bureau CRM iDSS Customer Service Sales Leads Sales Communication Leads Site Visits FAMS RFPs Request for proposal Proposals Bids Presentations Sales Presentations Research Organizational Skills Detailed Oriented Tradeshows Trade Shows Sales Calls MINT Database Multitasking Multitasking Professionalism Open Communication PI1-7c205711f236
Oct 03, 2023
Full time
Title: Sales Coordinator Position Purpose: Support the Visit Detroit sales managers in the implementation and management of sales initiatives, activities, and processes. As a sales coordinator, you will be responsible for preparing sales proposals, bids, presentations, generating reports and conducting research as requested. This position requires a high level of professionalism and customer service skills as you will be interacting with internal staff, clients/prospect clients, vendors, and members. Benefits: Visit Detroit offers a selection of benefits designed with your health and financial well being in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for our employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid time off allotment for new hires (sick, personal and vacation combined) is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401(K) matching contributions after a minimum 6 month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure just across the street. Preferred Qualifications: 2-4 years' experience providing administrative support in a hotel or Convention & Visitor Bureau (CVB) sales department. Direct client/customer contact supporting sales goals or fulfillment of obligations. 2 years working experience in the Travel/Tourism/Hospitality industry. Minimum Qualifications: Bachelor's degree in hospitality, related field, or comparable experience. One year experience in an administrative support position. One year experience within a sales, marketing, or hospitality organization. Valid Michigan driver license Major Job Dimensions: Enter leads into the system and follow-up with hotels/partners to ensure timely responses to request for proposals (RFPs). Create and manage reports, create, and gather correspondence, assist in creating proposals, bids, sales presentations and providing research as requested. Organize site inspections including appointments, itineraries, and site books, as assigned by sales managers. Also participate in site tours as requested. May include transporting clients in our company vehicle. Work with marketing to customize visuals for site books and bids. With VP, Group/Convention Sales approval, participate in regional initiatives such as trade shows, Familiariazation Tours (FAMs) and sales calls as required. Navigate iDSS and MINT databases with intermediate level proficiency. Communicate and follow up with partners as required. Assist sales managers in responding to requests for information and assistance from both staff and outside constituents to fulfill annual and strategic sales goals. Assist sales managers in various activities including maintenance of databases, distribution of leads, correspondence, staffing needs for special projects, preparation of bid books, site inspections, special events, and other necessary staff support functions. Responsible for scheduling meetings or conference calls with sales managers to review priorities and tasks ahead, as requested. Additional Responsibilities Proofreading, formatting, and preparing correspondence. Telephone fulfillment. Assist in scanning and copying, as needed. Provide overall support to Sales Managers. Provide back-up support for other sales units (Sales Managers/Coordinator teams & Detroit Sports Commission). Knowledge, Skills, Abilities and Other Characteristics: Working knowledge of the hospitality industry, knowledge of area industry partners. Ability to communicate and interact effectively over the telephone and in person. Ability to coordinate multiple clerical tasks as well as play a supporting role throughout the sales process. Maintain dependable, consistent, and acceptable attendance based on a 5-day, 40-hour work week. Self-motivated individual with the ability to work in a changing environment and independently with limited direction. Ability to maintain a positive, courteous, and professional work attitude and working relationship with internal and external stakeholders. Highly skilled in organizing, prioritizing, and analyzing assignments. Ability to perform essential functions that typically involve reading text on a video display monitor and using a keyboard for extended periods of time. Excellent communication skills including the ability to clearly express thoughts, ideas, and concepts, verbally and in writing, in the English language. Ability to work effectively in both remote and in-person work environments. Proficient in using video conferencing software and other remote work tools. Proficient in using personal computer software and applications including Microsoft Word, Excel, Outlook and PowerPoint. Proficient in using customer relationship management technology with the ability to learn new systems. Available evenings and weekends for assignments and travel, as needed. Availability to work overtime when required. Valid, unrestricted Michigan driver's license. DETAILED JOB PROFILE ATTACHED Sales Coordinator (Hotels, Tourism) Hotel Sales Assistant Sales Assistant Hotel Sales Coordinator Sales Coordinator Sales Administrative Assistant Sales Sales Manager Hotels Hospitality Tourism CVB Convention & Visitors Bureau CRM iDSS Customer Service Sales Leads Sales Communication Leads Site Visits FAMS RFPs Request for proposal Proposals Bids Presentations Sales Presentations Research Organizational Skills Detailed Oriented Tradeshows Trade Shows Sales Calls MINT Database Multitasking Multitasking Professionalism Open Communication PI1-7c205711f236
World Golf Village Renaissance St. Augustine Resort
Saint Augustine, Florida
Primary Purpose: The primary purpose of the Catering Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the property's business plan; and (2) effectively detail and service all groups personally booked. Work Performed: Work Performed: The Position will be tasked with the following duties, responsibilities, and assignments: -Generate catering revenue consistent with the property's business plan; -Detail and service all groups personally booked. -Achieve personal and hotel revenue goals; -Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.; -Develop, implement, and update catering sales action plans; -Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction; -Align catering service and client specifications to achieve high guest satisfaction and return on investment; -Manage contract minimums and coordinate the collection of attrition and cancellation fees; -Provide accurate revenue and expense forecasts according to established guidelines; and -All other work as required to complete the primary purpose of the position.
Oct 02, 2023
Full time
Primary Purpose: The primary purpose of the Catering Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the property's business plan; and (2) effectively detail and service all groups personally booked. Work Performed: Work Performed: The Position will be tasked with the following duties, responsibilities, and assignments: -Generate catering revenue consistent with the property's business plan; -Detail and service all groups personally booked. -Achieve personal and hotel revenue goals; -Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.; -Develop, implement, and update catering sales action plans; -Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction; -Align catering service and client specifications to achieve high guest satisfaction and return on investment; -Manage contract minimums and coordinate the collection of attrition and cancellation fees; -Provide accurate revenue and expense forecasts according to established guidelines; and -All other work as required to complete the primary purpose of the position.
Sheraton Norfolk Waterside Hotel
Norfolk, Virginia
Hotel: Norfolk Sheraton General Manager Full time As the General Manager of our esteemed Sheraton Norfolk hotel, you will have the opportunity to thrive in an environment that values excellence in hospitality. With our 466 well-appointed rooms and 46,000 sqft state-of-the-art facilities, including the Waterside Seafood Company, you will be at the helm of an establishment dedicated to providing unforgettable guest experiences. Norfolk's dynamic business landscape, fueled by a flourishing arts and culture scene, an active port, and a vibrant tourism industry, ensures a steady flow of guests, creating ample opportunities for professional growth and success. At Atrium Hospitality, our goal is to ensure that our associates have positive experiences. To achieve this, we are dedicated to creating a culture that upholds six fundamental values, which inspire us to continuously improve for the benefit of our associates and guests. These values are embodied in the acronym S.P.I.R.I.T. (Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork). We are currently seeking a dynamic General Manager to lead, guide, and support our team, while also promoting and fostering the Atrium Hospitality S.P.I.R.I.T. This role is crucial to our organizational culture and success. Salary: $160,000- $170,000 plus bonus Your role: -Lead the staff to produce outstanding hospitality. -Direct programs pertinent to increasing quality and profits. -Ensure that Atrium Hospitality resources are fully utilized to achieve the objectives. -Establish a credible approach to management and marketing for the property -Direct, manage, and oversee revenue generation and profitability for the property -Understanding how to impact and drive revenue. -Lead the property strategic plan prior to the annual planning process -Lead annual planning process, to include the sales and marketing plan, operating budget, capital budget, and human resource plan -Drive new market and business development by overseeing an effective Sales effort. -Uphold philosophy and values of the company, keeping the corporate office informed of important decisions, resort progress, etc. on a regular basis -Maintaining a positive work environment at the property by building an outstanding team of the best talent, leading, and inspiring all employees to work to their highest capabilities to achieve the highest possible standards and holding the team accountable for results. -Develop and execute an effective communication plan to, Guests, and Employees -Maintain good rapport with, and takes leadership role in, appropriate professional associations, educational institutions, philanthropic organizations, and community groups. Ensure that the property participates in relevant industry, trade, and community events. -Develop and maintain good business and community relationships; support and participate in those business and community activities, which will benefit the property's positioning. -Identify meaningful achievement goals. Provide standards to measure performance. Facilitate EC and Management Team meetings -Implement and support programs to enhance product and service -Direct employee relations programs along with Director of Human Resources. -Maintain an atmosphere within the property that encourages an exchange of information and builds rapport between employees and management. -Ensure the Preventative Maintenance program is managed. -Ensure regular walk through for cleanliness and maintenance. What kind of person will be leader in this role? -Someone with 5+ years experience as a General Manager of a hotel/resort. As this role is leading a branded property, having previous experience in the role is important. -Someone with extensive rooms and F&B experience. Hotels are complex operations that require someone to have knowledge of how to have positive impact in all areas. -Someone with working knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. As a General Manager you will have involvement in all areas, requiring experience in the uniqueness of each situation and how to best handle them. -Someone with a Bachelor's degree in hotel management, business, or related field; or equivalent combination of education and experience. -Someone with experience using multiple systems to include but not limited to, Microsoft suite, cloud-based apps, standard hotel property management systems. Having this experience previously allows for someone to get settled in easier -Someone with the ability to navigate the property for up to four (4) hour intervals. Our General Managers are hands-on leaders and inspire best by being out with their teams. When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: - Daily Pay - Significant Travel Discounts on Marriott and/or Hilton properties - 401k Plans - Medical Insurance -Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights:
Sep 26, 2023
Full time
Hotel: Norfolk Sheraton General Manager Full time As the General Manager of our esteemed Sheraton Norfolk hotel, you will have the opportunity to thrive in an environment that values excellence in hospitality. With our 466 well-appointed rooms and 46,000 sqft state-of-the-art facilities, including the Waterside Seafood Company, you will be at the helm of an establishment dedicated to providing unforgettable guest experiences. Norfolk's dynamic business landscape, fueled by a flourishing arts and culture scene, an active port, and a vibrant tourism industry, ensures a steady flow of guests, creating ample opportunities for professional growth and success. At Atrium Hospitality, our goal is to ensure that our associates have positive experiences. To achieve this, we are dedicated to creating a culture that upholds six fundamental values, which inspire us to continuously improve for the benefit of our associates and guests. These values are embodied in the acronym S.P.I.R.I.T. (Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork). We are currently seeking a dynamic General Manager to lead, guide, and support our team, while also promoting and fostering the Atrium Hospitality S.P.I.R.I.T. This role is crucial to our organizational culture and success. Salary: $160,000- $170,000 plus bonus Your role: -Lead the staff to produce outstanding hospitality. -Direct programs pertinent to increasing quality and profits. -Ensure that Atrium Hospitality resources are fully utilized to achieve the objectives. -Establish a credible approach to management and marketing for the property -Direct, manage, and oversee revenue generation and profitability for the property -Understanding how to impact and drive revenue. -Lead the property strategic plan prior to the annual planning process -Lead annual planning process, to include the sales and marketing plan, operating budget, capital budget, and human resource plan -Drive new market and business development by overseeing an effective Sales effort. -Uphold philosophy and values of the company, keeping the corporate office informed of important decisions, resort progress, etc. on a regular basis -Maintaining a positive work environment at the property by building an outstanding team of the best talent, leading, and inspiring all employees to work to their highest capabilities to achieve the highest possible standards and holding the team accountable for results. -Develop and execute an effective communication plan to, Guests, and Employees -Maintain good rapport with, and takes leadership role in, appropriate professional associations, educational institutions, philanthropic organizations, and community groups. Ensure that the property participates in relevant industry, trade, and community events. -Develop and maintain good business and community relationships; support and participate in those business and community activities, which will benefit the property's positioning. -Identify meaningful achievement goals. Provide standards to measure performance. Facilitate EC and Management Team meetings -Implement and support programs to enhance product and service -Direct employee relations programs along with Director of Human Resources. -Maintain an atmosphere within the property that encourages an exchange of information and builds rapport between employees and management. -Ensure the Preventative Maintenance program is managed. -Ensure regular walk through for cleanliness and maintenance. What kind of person will be leader in this role? -Someone with 5+ years experience as a General Manager of a hotel/resort. As this role is leading a branded property, having previous experience in the role is important. -Someone with extensive rooms and F&B experience. Hotels are complex operations that require someone to have knowledge of how to have positive impact in all areas. -Someone with working knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. As a General Manager you will have involvement in all areas, requiring experience in the uniqueness of each situation and how to best handle them. -Someone with a Bachelor's degree in hotel management, business, or related field; or equivalent combination of education and experience. -Someone with experience using multiple systems to include but not limited to, Microsoft suite, cloud-based apps, standard hotel property management systems. Having this experience previously allows for someone to get settled in easier -Someone with the ability to navigate the property for up to four (4) hour intervals. Our General Managers are hands-on leaders and inspire best by being out with their teams. When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: - Daily Pay - Significant Travel Discounts on Marriott and/or Hilton properties - 401k Plans - Medical Insurance -Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights:
Fort Lauderdale Marriott Coral Springs Hotel, Golf Club & Convention Center
Primary Purpose: The primary purpose of the Catering Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the property's business plan; and (2) effectively detail and service all groups personally booked. Work Performed: Work Performed: The Position will be tasked with the following duties, responsibilities, and assignments: -Generate catering revenue consistent with the property's business plan; -Detail and service all groups personally booked. -Achieve personal and hotel revenue goals; -Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.; -Develop, implement, and update catering sales action plans; -Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction; -Align catering service and client specifications to achieve high guest satisfaction and return on investment; -Manage contract minimums and coordinate the collection of attrition and cancellation fees; -Provide accurate revenue and expense forecasts according to established guidelines; and -All other work as required to complete the primary purpose of the position.
Sep 15, 2023
Full time
Primary Purpose: The primary purpose of the Catering Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the property's business plan; and (2) effectively detail and service all groups personally booked. Work Performed: Work Performed: The Position will be tasked with the following duties, responsibilities, and assignments: -Generate catering revenue consistent with the property's business plan; -Detail and service all groups personally booked. -Achieve personal and hotel revenue goals; -Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.; -Develop, implement, and update catering sales action plans; -Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction; -Align catering service and client specifications to achieve high guest satisfaction and return on investment; -Manage contract minimums and coordinate the collection of attrition and cancellation fees; -Provide accurate revenue and expense forecasts according to established guidelines; and -All other work as required to complete the primary purpose of the position.
Hotel: Portland Holiday Inn General Manager Full time Join our vibrant team at Atrium Hospitality as the General Manager of the Holiday Inn Portland! This exciting opportunity arises from an internal promotion, reflecting our commitment to nurturing personal and professional ambitions. At Atrium, we're more than just a hotel management company - we're passionate about making a positive impact. Our unique Atrium SPIRIT shines through as we embrace individual strengths and inspire professional growth. Plus, with 284 rooms and 29,000 sqft of space to work with, this hotel offers plenty of room to innovate. Come be part of our Atrium family and enjoy the fun, diverse culture of Portland while making a difference! At Atrium Hospitality, our goal is to ensure that our associates have positive experiences. To achieve this, we are dedicated to creating a culture that upholds six fundamental values, which inspire us to continuously improve for the benefit of our associates and guests. These values are embodied in the acronym SPIRIT (Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork). We are currently seeking a dynamic General Manager to lead, guide, and support our team, while also promoting and fostering the Atrium Hospitality SPIRIT. This role is crucial to our organizational culture and success. Salary: $125,000- $135,000 plus bonus Your role: -Lead the staff to produce outstanding hospitality. -Direct programs pertinent to increasing quality and profits. -Ensure that Atrium Hospitality resources are fully utilized to achieve the objectives. -Establish a credible approach to management and marketing for the property - both real and perceived. -Direct, manage, and oversee revenue generation and profitability for the property -Understanding how to impact and drive revenue. -Lead the property strategic plan prior to the annual planning process -Lead annual planning process, to include the sales and marketing plan, operating budget, capital budget, and human resource plan -Drive new market and business development by overseeing an effective Sales effort. -Uphold philosophy and values of the company, keeping the corporate office informed of important decisions, resort progress, etc. on a regular basis -Maintaining a positive work environment at the property by building an outstanding team of the best talent, leading, and inspiring all employees to work to their highest capabilities to achieve the highest possible standards and holding the team accountable for results. -Develop and execute an effective communication plan to, Guests, and Employees -Maintain good rapport with, and takes leadership role in, appropriate professional associations, educational institutions, philanthropic organizations, and community groups. Ensure that the property participates in relevant industry, trade, and community events. -Develop and maintain good business and community relationships; support and participate in those business and community activities, which will benefit the property's positioning. -Identify meaningful achievement goals. Provide standards to measure performance. Facilitate EC and Management Team meetings -Implement and support programs to enhance product and service -Direct employee relations programs along with Director of Human Resources. -Maintain an atmosphere within the property that encourages an exchange of information and builds rapport between employees and management. -Ensure the Preventative Maintenance program is managed. -Ensure regular walk through for cleanliness and maintenance. What kind of person will be leader in this role? -Someone with 2+ years experience as a General Manager of a hotel/resort. As this role is leading a branded property, having previous experience in the role is important. -Someone with extensive rooms and F&B experience. Hotels are complex operations that require someone to have knowledge of how to have positive impact in all areas. -Someone with working knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. As a General Manager you will have involvement in all areas, requiring experience in the uniqueness of each situation and how to best handle them. -Someone with a Bachelor's degree in hotel management, business, or related field; or equivalent combination of education and experience. -Someone with experience using multiple systems to include but not limited to, Microsoft suite, cloud-based apps, standard hotel property management systems. Having this experience previously allows for someone to get settled in easier -Someone with the ability to navigate the property for up to four (4) hour intervals. Our General Managers are hands-on leaders and inspire best by being out with their teams. When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: - Daily Pay - Significant Travel Discounts on Marriott and/or Hilton properties - 401k Plans - Medical Insurance -Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights:
Sep 15, 2023
Full time
Hotel: Portland Holiday Inn General Manager Full time Join our vibrant team at Atrium Hospitality as the General Manager of the Holiday Inn Portland! This exciting opportunity arises from an internal promotion, reflecting our commitment to nurturing personal and professional ambitions. At Atrium, we're more than just a hotel management company - we're passionate about making a positive impact. Our unique Atrium SPIRIT shines through as we embrace individual strengths and inspire professional growth. Plus, with 284 rooms and 29,000 sqft of space to work with, this hotel offers plenty of room to innovate. Come be part of our Atrium family and enjoy the fun, diverse culture of Portland while making a difference! At Atrium Hospitality, our goal is to ensure that our associates have positive experiences. To achieve this, we are dedicated to creating a culture that upholds six fundamental values, which inspire us to continuously improve for the benefit of our associates and guests. These values are embodied in the acronym SPIRIT (Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork). We are currently seeking a dynamic General Manager to lead, guide, and support our team, while also promoting and fostering the Atrium Hospitality SPIRIT. This role is crucial to our organizational culture and success. Salary: $125,000- $135,000 plus bonus Your role: -Lead the staff to produce outstanding hospitality. -Direct programs pertinent to increasing quality and profits. -Ensure that Atrium Hospitality resources are fully utilized to achieve the objectives. -Establish a credible approach to management and marketing for the property - both real and perceived. -Direct, manage, and oversee revenue generation and profitability for the property -Understanding how to impact and drive revenue. -Lead the property strategic plan prior to the annual planning process -Lead annual planning process, to include the sales and marketing plan, operating budget, capital budget, and human resource plan -Drive new market and business development by overseeing an effective Sales effort. -Uphold philosophy and values of the company, keeping the corporate office informed of important decisions, resort progress, etc. on a regular basis -Maintaining a positive work environment at the property by building an outstanding team of the best talent, leading, and inspiring all employees to work to their highest capabilities to achieve the highest possible standards and holding the team accountable for results. -Develop and execute an effective communication plan to, Guests, and Employees -Maintain good rapport with, and takes leadership role in, appropriate professional associations, educational institutions, philanthropic organizations, and community groups. Ensure that the property participates in relevant industry, trade, and community events. -Develop and maintain good business and community relationships; support and participate in those business and community activities, which will benefit the property's positioning. -Identify meaningful achievement goals. Provide standards to measure performance. Facilitate EC and Management Team meetings -Implement and support programs to enhance product and service -Direct employee relations programs along with Director of Human Resources. -Maintain an atmosphere within the property that encourages an exchange of information and builds rapport between employees and management. -Ensure the Preventative Maintenance program is managed. -Ensure regular walk through for cleanliness and maintenance. What kind of person will be leader in this role? -Someone with 2+ years experience as a General Manager of a hotel/resort. As this role is leading a branded property, having previous experience in the role is important. -Someone with extensive rooms and F&B experience. Hotels are complex operations that require someone to have knowledge of how to have positive impact in all areas. -Someone with working knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. As a General Manager you will have involvement in all areas, requiring experience in the uniqueness of each situation and how to best handle them. -Someone with a Bachelor's degree in hotel management, business, or related field; or equivalent combination of education and experience. -Someone with experience using multiple systems to include but not limited to, Microsoft suite, cloud-based apps, standard hotel property management systems. Having this experience previously allows for someone to get settled in easier -Someone with the ability to navigate the property for up to four (4) hour intervals. Our General Managers are hands-on leaders and inspire best by being out with their teams. When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: - Daily Pay - Significant Travel Discounts on Marriott and/or Hilton properties - 401k Plans - Medical Insurance -Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights: