Shift SupervisorOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!What Does a SHIFT SUPERVISOR do?Operates the restaurant in the absence of a ManagerInspires and guides their staffCompletes daily paperwork to record Burger King's success!Manages Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Shift Supervisor is to ensure that the store is whipping up Whoppers and keeping our customers happy and full! The shift managers are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork, managing financials and issuing/delivering deposits also come with the job. The Shift Supervisors lead the daily shifts and wrap up the store at the end of the day.Our People are Made to Order We are looking for awesome people to be on our team!You must be at least 18 years oldYou must be able to work in a fast-paced environment with your teamWorking Hard! The Shift Supervisor position requires several physical demands including:Counting money accuratelyReading and writing in EnglishCarrying up to 40 pounds regularlyBasic computer skillsRemaining on your feet for several hours at a timeReach, bend, see, stoop, kneel, squeeze, and pressCarrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality!Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Jan 14, 2021
Full time
Shift SupervisorOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!What Does a SHIFT SUPERVISOR do?Operates the restaurant in the absence of a ManagerInspires and guides their staffCompletes daily paperwork to record Burger King's success!Manages Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Shift Supervisor is to ensure that the store is whipping up Whoppers and keeping our customers happy and full! The shift managers are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork, managing financials and issuing/delivering deposits also come with the job. The Shift Supervisors lead the daily shifts and wrap up the store at the end of the day.Our People are Made to Order We are looking for awesome people to be on our team!You must be at least 18 years oldYou must be able to work in a fast-paced environment with your teamWorking Hard! The Shift Supervisor position requires several physical demands including:Counting money accuratelyReading and writing in EnglishCarrying up to 40 pounds regularlyBasic computer skillsRemaining on your feet for several hours at a timeReach, bend, see, stoop, kneel, squeeze, and pressCarrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality!Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Shift SupervisorOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!What Does a SHIFT SUPERVISOR do?Operates the restaurant in the absence of a ManagerInspires and guides their staffCompletes daily paperwork to record Burger King's success!Manages Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Shift Supervisor is to ensure that the store is whipping up Whoppers and keeping our customers happy and full! The shift managers are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork, managing financials and issuing/delivering deposits also come with the job. The Shift Supervisors lead the daily shifts and wrap up the store at the end of the day.Our People are Made to Order We are looking for awesome people to be on our team!You must be at least 18 years oldYou must be able to work in a fast-paced environment with your teamWorking Hard! The Shift Supervisor position requires several physical demands including:Counting money accuratelyReading and writing in EnglishCarrying up to 40 pounds regularlyBasic computer skillsRemaining on your feet for several hours at a timeReach, bend, see, stoop, kneel, squeeze, and pressCarrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality!Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Jan 14, 2021
Full time
Shift SupervisorOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!What Does a SHIFT SUPERVISOR do?Operates the restaurant in the absence of a ManagerInspires and guides their staffCompletes daily paperwork to record Burger King's success!Manages Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Shift Supervisor is to ensure that the store is whipping up Whoppers and keeping our customers happy and full! The shift managers are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork, managing financials and issuing/delivering deposits also come with the job. The Shift Supervisors lead the daily shifts and wrap up the store at the end of the day.Our People are Made to Order We are looking for awesome people to be on our team!You must be at least 18 years oldYou must be able to work in a fast-paced environment with your teamWorking Hard! The Shift Supervisor position requires several physical demands including:Counting money accuratelyReading and writing in EnglishCarrying up to 40 pounds regularlyBasic computer skillsRemaining on your feet for several hours at a timeReach, bend, see, stoop, kneel, squeeze, and pressCarrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality!Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Statement of Purpose:The Shift Manager is responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager; however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). The Shift Manager is responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. The Shift Manager is responsible for managing shifts as well as operating and maintaining the restaurant to maximize profitability and customer satisfaction.ACCOUNTABILITIES:Sales and ProfitsBuilds sales by promoting customer satisfaction.Manages costs by communicating and monitoring crew prep and production levels.Tracks waste levels using established procedures.StaffingDevelops crew members to meet Q.S.C. standards and procedures.Uses shift plan to organize and manage crew before and during shifts.Maintains current accurate crewmember roster.QualityMonitors product quality during shift by talking with customers during walk-throughs and when working off-line.Monitors product quality by managing crew performance and providing specific feedback.ServiceTakes service times and determines efficiency.Trains crew to respond promptly to customer needs.Trains crew in customer courtesy.Evaluates slow production points and takes corrective action.Manages shift to meet service goals and customer satisfaction.CleanlinessTrains crew to maintain restaurant cleanliness during shift.Follows, manages and evaluates restaurant cleaning plan; reports status to the Restaurant Manager or General Manager.TrainingAssists the Restaurant Manager or General Manager in training crew in new products.Assists the Restaurant Manager or General Manager in executing the Crew Orientation and Training process.Assists the Restaurant Manager or General Manager in training new crew in position skills and to meet company standards.Cross-trains crew as necessary for efficient coverage of positions during shifts.Conducts specific training to resolve problems (i.e., food cost).ControlsFollows flowcharts, prep, and "build-to" charts.Monitors inventory levels to ensure product availability; orders product as projected.Manages security of cash, product and equipment during shifts.Follows restaurant priorities set by the Restaurant Manager or General Manager.Follows restaurant plan set by the Restaurant Manager or General Manager.Identifies and solves problems affecting sales and profits.Manages shift to consistent Q.S.C. level of 80% or better.Policies and ProceduresFollows all procedures outlined in the Operations Manual.Maintains safe working conditions in restaurant as outlined by company policies and procedures.Follows and enforces company policies for cash control.Reports accidents promptly and accurately.Follows procedures for resolving operational problems indicated by Health Department Inspections.Knows register procedures for discounts and promotions.Manages shifts effectively using "Managing Better Shifts (MBS)" or similar checklist.AdministrationPerforms administrative duties as required by the Restaurant Manager or General Manager.MaintenanceFollows guidelines of the Preventative Maintenance Program.Follows procedures for reporting and documenting maintenance problems.Employee RelationsUses consistent practices in managing performance problems with the crew.Manages crew in a manner which maximizes retention.Follows company grievance process.Follows restaurant plan to reduce crew turnover.Provides consistent communication between crew and management personnel.Performance ManagementTakes appropriate corrective action in response to performance problems of crew; notifies the appropriate manager.EMPLOYMENT STANDARDS:KnowledgeWendy's operating systems and procedures.Wendy's policies and procedures related to job responsibilities.Supervisory practices.Crew Orientation and Training program.Federal, state and local employment laws.EducationCollege degree or equivalent experience in operations.Experience6 months experience in the restaurant industry.Valid Drivers LicenseMust be able to perform all restaurant operations positions/functions Other Physical RequirementsMust be at least 18 years of ageAbility to quickly become knowledgeable about and able to train others in Wendy's systems (i.e., WeLearn, etc) and on employee development programsThe Shift Manager position requires standing for long periods of time without a breakThe Shift Manager job requires being able to meet the requirements of all subordinate positions.Physical inspections of all areas of restaurantAbility to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.Must be able to stand for prolonged periods of time.Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involvedAbility to multi-task while maintaining composure and giving sound advice and direction.Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issuesFlexibility to work a 40+ hour work week.Must be available to report to work promptly and regularly, and to work all day parts and days of the week.Must have and maintain ServSafe certificationMove and inspect all supplies in restaurant
Jan 13, 2021
Full time
Statement of Purpose:The Shift Manager is responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager; however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). The Shift Manager is responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. The Shift Manager is responsible for managing shifts as well as operating and maintaining the restaurant to maximize profitability and customer satisfaction.ACCOUNTABILITIES:Sales and ProfitsBuilds sales by promoting customer satisfaction.Manages costs by communicating and monitoring crew prep and production levels.Tracks waste levels using established procedures.StaffingDevelops crew members to meet Q.S.C. standards and procedures.Uses shift plan to organize and manage crew before and during shifts.Maintains current accurate crewmember roster.QualityMonitors product quality during shift by talking with customers during walk-throughs and when working off-line.Monitors product quality by managing crew performance and providing specific feedback.ServiceTakes service times and determines efficiency.Trains crew to respond promptly to customer needs.Trains crew in customer courtesy.Evaluates slow production points and takes corrective action.Manages shift to meet service goals and customer satisfaction.CleanlinessTrains crew to maintain restaurant cleanliness during shift.Follows, manages and evaluates restaurant cleaning plan; reports status to the Restaurant Manager or General Manager.TrainingAssists the Restaurant Manager or General Manager in training crew in new products.Assists the Restaurant Manager or General Manager in executing the Crew Orientation and Training process.Assists the Restaurant Manager or General Manager in training new crew in position skills and to meet company standards.Cross-trains crew as necessary for efficient coverage of positions during shifts.Conducts specific training to resolve problems (i.e., food cost).ControlsFollows flowcharts, prep, and "build-to" charts.Monitors inventory levels to ensure product availability; orders product as projected.Manages security of cash, product and equipment during shifts.Follows restaurant priorities set by the Restaurant Manager or General Manager.Follows restaurant plan set by the Restaurant Manager or General Manager.Identifies and solves problems affecting sales and profits.Manages shift to consistent Q.S.C. level of 80% or better.Policies and ProceduresFollows all procedures outlined in the Operations Manual.Maintains safe working conditions in restaurant as outlined by company policies and procedures.Follows and enforces company policies for cash control.Reports accidents promptly and accurately.Follows procedures for resolving operational problems indicated by Health Department Inspections.Knows register procedures for discounts and promotions.Manages shifts effectively using "Managing Better Shifts (MBS)" or similar checklist.AdministrationPerforms administrative duties as required by the Restaurant Manager or General Manager.MaintenanceFollows guidelines of the Preventative Maintenance Program.Follows procedures for reporting and documenting maintenance problems.Employee RelationsUses consistent practices in managing performance problems with the crew.Manages crew in a manner which maximizes retention.Follows company grievance process.Follows restaurant plan to reduce crew turnover.Provides consistent communication between crew and management personnel.Performance ManagementTakes appropriate corrective action in response to performance problems of crew; notifies the appropriate manager.EMPLOYMENT STANDARDS:KnowledgeWendy's operating systems and procedures.Wendy's policies and procedures related to job responsibilities.Supervisory practices.Crew Orientation and Training program.Federal, state and local employment laws.EducationCollege degree or equivalent experience in operations.Experience6 months experience in the restaurant industry.Valid Drivers LicenseMust be able to perform all restaurant operations positions/functions Other Physical RequirementsMust be at least 18 years of ageAbility to quickly become knowledgeable about and able to train others in Wendy's systems (i.e., WeLearn, etc) and on employee development programsThe Shift Manager position requires standing for long periods of time without a breakThe Shift Manager job requires being able to meet the requirements of all subordinate positions.Physical inspections of all areas of restaurantAbility to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.Must be able to stand for prolonged periods of time.Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involvedAbility to multi-task while maintaining composure and giving sound advice and direction.Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issuesFlexibility to work a 40+ hour work week.Must be available to report to work promptly and regularly, and to work all day parts and days of the week.Must have and maintain ServSafe certificationMove and inspect all supplies in restaurant
