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At Chick-fil-A Lacey, we are proud to be a part of an organization recognized as a Glassdoor Employees Choice Top 100 Best Place to Work for 2020!Here, the team member role is more than just a job, it's an opportunity. In addition to working directly for an independent Local Franchise Owner, you gain life experience that goes far beyond just serving a great product in a friendly environment. We pride ourselves on our ability to help each of our team members use their experience working with us to accomplish their life's goals. Whether that is by continuing to grow and advance with us in new and challenging leadership roles or by instilling the values necessary to be successful in whatever your chosen endeavor, it is our goal to help you get where you want to go and to have fun along the way.Founded in 1946 by S. Truett Cathy when he opened his first restaurant, the Dwarf Grill, in Hapeville, GA, Chick-fil-A has grown to become one of the most recognized brands in the quick service restaurant industry and has been named the #1 restaurant brand in 2020 by the American Customer Satisfaction Index for the SIXTH year in a row!Chick-fil-A is known for its menu of fresh, hand-crafted food and offers a variety of options for guests. Signature items include a hand-breaded, boneless chicken breast sandwich, Waffle Potato Fries and hand-spun milkshakes. Chick-fil-A Lacey uses only premium ingredients and makes many of its menu items from scratch in the restaurant each day, including hand-chopped salads and fresh-squeezed lemonade.Chick-fil-A Lacey partners with regional farmers and suppliers to source as many locally- and regionally-grown ingredients as possible. In fact, the restaurant sources all of its bread from Portland-based Franz Bakery, all of its potatoes used to make hash browns and Waffle Potato Fries from the Columbia River Basin with Chick-fil-A buying more than 438 million pounds of potatoes last year alone. Additionally, all of the apples used to supply Chick-fil-As West Region restaurants are grown in the Pacific Northwest, sourcing more than 2.25 million pounds of apples from the region each year.At Chick-fil-A Lacey, we believe in providing our guests the best Restaurant experience we can. Our team prides itself on providing great tasting food and a comfortable environment in which to enjoy it. Were committed to providing Second Mile Service and we strive to exceed our guest's expectations.We are tirelessly focused each and every day on becoming the most caring company in Thurston County and are looking for hard-working, friendly, enthusiastic people who enjoy serving others to help us get there!We are looking for both full and part-time Hospitality Team Members to join the Chick-fil-A Lacey team and help us live out our vision of being the most caring company in Thurston County!Chick-fil-A Lacey is an opportunity for people of all ages and backgrounds, and no experience is required. We will teach you everything you need to know!As a Hospitality Team Member, you will greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain a welcoming atmosphere and cleanliness of the counter and in the dining room, observe health and sanitation guidelines, maintain cleanliness of the bathrooms and parking lot areas, and ensure each guest has a memorable, personalized experience!We are looking for friendly, enthusiastic people who enjoy serving customers, and who enjoy being a part of a team, working towards something that is bigger than themselves.At Chick-fil-A Lacey, the team member role is more than just a job, it is an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. We want to see you grow, develop, and get where you want to be, and believe we have a chance to offer an unparalleled opportunity to do just that through our competitive benefits package and intentional personal development program.Responsibilities:Be a person of integrity, who is able to consistently align his/her actions with the values and standards of Chick-fil-A LaceyAlways treats those they work with, as well as guests, with honor, dignity, and respectBe accountable for your performance each day in accordance with the Care Four goals set forth for the business as well as the standard of Best for each area of operational excellenceAlways strive to do the right thing, at the right time, in the right way, for the right reasonsHelp Chick-fil-A Lacey lead the way in the Operational Excellence pillars of convenience, consistency, and efficiencyHelp Chick-fil-A Lacey lead the way in the Second Mile Service pillars of being intentional, personal, and inspirational with all guests in the restaurantDemonstrate a habit of love for everyone in the organization and every guest in the community through the ways in which you serve and sacrifice, putting the needs of others before your ownBe a person who takes ownership of his or her actions every dayFocus on the customer from the moment they arrive and throughout their time at our store, providing each guest with a remarkable experienceProvide a professional and friendly guest interaction including Core Four, 2nd Mile Service, and use the language of hospitality throughout the guest experienceBe a team player, always looking for ways to lighten the burden of other team members and to serve each other every single dayAll full-time positions require Saturday availability.Benefits:Competitive payFlexible schedulingMultiple opportunities for advancementFree food every shiftScholarship opportunitiesFormalized leadership development programClosed on Sunday401k matching (must meet eligibility requirements)Health, vision, and dental insurance stipend (must meet eligibility requirements)Must be eligible to work in the United States * Must have a source of reliable transportation * Reading, writing, and basic math and verbal communication skills required * Ability to multi-task and work in fast-paced, high volume environment * Mobility required during shifts * Must work well under pressure * Must have a sense of urgency and be able to respond to changes or edits to orders quickly and efficiently * Desire to grow and be developed as an individual * Ability to troubleshoot, problem solve, and make quick decisions on a daily basis * Available a variety of weekdays and on Friday and Saturday * Must obtain Washington State Food Worker Card during on-boarding process * Heart of Service * Strong Interpersonal Skills * Maintains a positive and uplifting attitude towards both team members and guests * Must be 16 years of age or older upon hire date