*GENERAL SUMMARY:* * * The *Operations Manager* -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. * KEY RESPONSIBILITIES AND AREAS OF FOCUS :* * *Operations Management- *Lead* "*What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics * *Business Management- *Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers * *People Management- *Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations * *Project Support*- Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans * ADDITIONAL REQUIREMENTS:* The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects * QUALIFICATIONS:* * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun * Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action * Knowledge of Labor Laws * Knowledge and skills in staffing, scheduling, people and cost management * New Restaurant opening experience a plus * 3 years restaurant or retail management preferred * Connect With Us!* Not ready to apply? [Connect with us]() for general consideration.[]()
Jan 27, 2021
Full time
*GENERAL SUMMARY:* * * The *Operations Manager* -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. * KEY RESPONSIBILITIES AND AREAS OF FOCUS :* * *Operations Management- *Lead* "*What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics * *Business Management- *Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers * *People Management- *Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations * *Project Support*- Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans * ADDITIONAL REQUIREMENTS:* The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects * QUALIFICATIONS:* * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun * Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action * Knowledge of Labor Laws * Knowledge and skills in staffing, scheduling, people and cost management * New Restaurant opening experience a plus * 3 years restaurant or retail management preferred * Connect With Us!* Not ready to apply? [Connect with us]() for general consideration.[]()
Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Properly execute all recipe procedures Prepare a variety of foods with different methods of preparation Follow company safety and sanitation policies and procedures Complete assigned prep work to stock and set-up stations About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring demeanor with Team Members Thinks and acts quickly in a fast-paced, high-volume environment Able to use slicers, mixers, grinders, food processors, etc. No experience necessary
Jan 26, 2021
Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Properly execute all recipe procedures Prepare a variety of foods with different methods of preparation Follow company safety and sanitation policies and procedures Complete assigned prep work to stock and set-up stations About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring demeanor with Team Members Thinks and acts quickly in a fast-paced, high-volume environment Able to use slicers, mixers, grinders, food processors, etc. No experience necessary
Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Properly learn and execute all of our recipe procedures Maintain cleanliness throughout kitchen Follow company safety and sanitation policies and procedures Communicate ticket times to Team Members Keep food orders flowing continuously from the kitchen About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring demeanor with Team Members Thinks and acts quickly in a fast-paced, high-volume environment Ability to use slicers, mixers, grinders, food processors, etc. Prior experience preferred in a similar food and beverage service and preparation position
Jan 26, 2021
Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Properly learn and execute all of our recipe procedures Maintain cleanliness throughout kitchen Follow company safety and sanitation policies and procedures Communicate ticket times to Team Members Keep food orders flowing continuously from the kitchen About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring demeanor with Team Members Thinks and acts quickly in a fast-paced, high-volume environment Ability to use slicers, mixers, grinders, food processors, etc. Prior experience preferred in a similar food and beverage service and preparation position
Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Properly execute all recipe procedures Prepare a variety of foods with different methods of preparation Follow company safety and sanitation policies and procedures Complete assigned prep work to stock and set-up stations About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring demeanor with Team Members Thinks and acts quickly in a fast-paced, high-volume environment Able to use slicers, mixers, grinders, food processors, etc. No experience necessary
Jan 25, 2021
Full time
Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Properly execute all recipe procedures Prepare a variety of foods with different methods of preparation Follow company safety and sanitation policies and procedures Complete assigned prep work to stock and set-up stations About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring demeanor with Team Members Thinks and acts quickly in a fast-paced, high-volume environment Able to use slicers, mixers, grinders, food processors, etc. No experience necessary
Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Properly learn and execute all of our recipe procedures Maintain cleanliness throughout kitchen Follow company safety and sanitation policies and procedures Communicate ticket times to Team Members Keep food orders flowing continuously from the kitchen About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring demeanor with Team Members Thinks and acts quickly in a fast-paced, high-volume environment Ability to use slicers, mixers, grinders, food processors, etc. Prior experience preferred in a similar food and beverage service and preparation position
Jan 25, 2021
Full time
Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Properly learn and execute all of our recipe procedures Maintain cleanliness throughout kitchen Follow company safety and sanitation policies and procedures Communicate ticket times to Team Members Keep food orders flowing continuously from the kitchen About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring demeanor with Team Members Thinks and acts quickly in a fast-paced, high-volume environment Ability to use slicers, mixers, grinders, food processors, etc. Prior experience preferred in a similar food and beverage service and preparation position
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Jan 22, 2021
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Jan 22, 2021
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
It's all about the door and so much more. The Host position is all about: Delivering Enthusiastic Hellos and Goodbyes Clearing and Resetting tables for our guests Managing the Lobby experience Cleaning and sanitizing Guest touch points Working together as a team to deliver a great LongHorn Steakhouse experience for our Guests. #WeAreLongHorn LongHorn team members enjoy: Competitive salary with weekly pay Flexible schedules Health and Wealth Benefits Dining and other discounts Career advancement opportunities
Jan 25, 2021
Full time
It's all about the door and so much more. The Host position is all about: Delivering Enthusiastic Hellos and Goodbyes Clearing and Resetting tables for our guests Managing the Lobby experience Cleaning and sanitizing Guest touch points Working together as a team to deliver a great LongHorn Steakhouse experience for our Guests. #WeAreLongHorn LongHorn team members enjoy: Competitive salary with weekly pay Flexible schedules Health and Wealth Benefits Dining and other discounts Career advancement opportunities
You've got the skill, We've got the GRILL The Line Cook at LongHorn: Prepares high quality food items to order Follows recipes and presentation guidelines Assists in completing prep and storage of food items Adheres to food safety and sanitation standards Working together as a team to deliver a great LongHorn Steakhouse experience for our Guests. #WeAreLongHorn LongHorn team members enjoy: Competitive salary with weekly pay Flexible schedules Health and Wealth Benefits Dining and other discounts Career advancement opportunities
Jan 25, 2021
Full time
You've got the skill, We've got the GRILL The Line Cook at LongHorn: Prepares high quality food items to order Follows recipes and presentation guidelines Assists in completing prep and storage of food items Adheres to food safety and sanitation standards Working together as a team to deliver a great LongHorn Steakhouse experience for our Guests. #WeAreLongHorn LongHorn team members enjoy: Competitive salary with weekly pay Flexible schedules Health and Wealth Benefits Dining and other discounts Career advancement opportunities
Job Description The team leader runs shifts, leads team members, and supports the restaurant management team. The team leader shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits. The successful team leader is able to: • Address and resolve guest inquiries and concerns in a timely manner. • Take responsibility for positive engagement with guests. • Ensure staffing levels meet guest service requirements. • Maintain a safe, comfortable environment for our guests and team members. Ensure the restaurant is clean and equipment is in good working condition at all times. • Ensure that ingredients and menu items are properly sorted, handled, prepared, and presented with great care and concern for food safety. • Learn to forecast sales, create schedules, order and track inventory, and complete weekly and business period reports. • Ensure cash control, security, safety, and food quality standards are met. Requirements Minimum Requirements: • Must be available to work days, evenings, and weekends. • Must be 18 years or older. • Minimum three (3) months experience as team member. • Must have reliable transportation. • Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Jan 23, 2021
Full time
Job Description The team leader runs shifts, leads team members, and supports the restaurant management team. The team leader shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits. The successful team leader is able to: • Address and resolve guest inquiries and concerns in a timely manner. • Take responsibility for positive engagement with guests. • Ensure staffing levels meet guest service requirements. • Maintain a safe, comfortable environment for our guests and team members. Ensure the restaurant is clean and equipment is in good working condition at all times. • Ensure that ingredients and menu items are properly sorted, handled, prepared, and presented with great care and concern for food safety. • Learn to forecast sales, create schedules, order and track inventory, and complete weekly and business period reports. • Ensure cash control, security, safety, and food quality standards are met. Requirements Minimum Requirements: • Must be available to work days, evenings, and weekends. • Must be 18 years or older. • Minimum three (3) months experience as team member. • Must have reliable transportation. • Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Job Description The Assistant Restaurant General Manager (ARGM) has the overall responsibility for directing the daily operations of a restaurant in the RGM's absence; ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The ARGM is a leader in the restaurant, working closely with the RGM to successfully carry out the policies and procedures of the company and ensuring profitability. The successful ARGM is able to: • Address and resolve guest inquiries and concerns in a timely manner. • Take responsibility for positive engagement with guests. • Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules. • Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times. • Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety. • Manage administrative responsibilities. Requirements Minimum Requirements: • Ability to work minimum 40 hrs/wk; including evenings and weekends. • Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to promote positive team atmosphere; opportunities for growth/development. • Must have a valid driver's license.
Jan 23, 2021
Full time
Job Description The Assistant Restaurant General Manager (ARGM) has the overall responsibility for directing the daily operations of a restaurant in the RGM's absence; ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The ARGM is a leader in the restaurant, working closely with the RGM to successfully carry out the policies and procedures of the company and ensuring profitability. The successful ARGM is able to: • Address and resolve guest inquiries and concerns in a timely manner. • Take responsibility for positive engagement with guests. • Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules. • Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times. • Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety. • Manage administrative responsibilities. Requirements Minimum Requirements: • Ability to work minimum 40 hrs/wk; including evenings and weekends. • Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to promote positive team atmosphere; opportunities for growth/development. • Must have a valid driver's license.
