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team manager lansing mi
Panera Bread
Team Manager
Panera Bread Lansing, Michigan
Restaurant Manager Want to work in a place where you feel welcome and you know you belong? Looking for a supportive workplace that prioritizes safety and has your back? Want a career where you can be yourself, become your best, and drive the success of a popular neighborhood bakery-cafe? Panera is for you. Get ready to rise. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and team members have a great experience. Our Team Managers ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As a Team Manager at Panera, you are asked to: Model Panera warmth and excellence for your team, customers, and potential Panera employees. Ensure extraordinary guest experiences. Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health. Lead, manage, and develop your team members. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You want to grow your career and/or pursue an Assistant General Manager position. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment (1+ year(s) of restaurant management experience preferred) ServSafe certification (or able to pass) At least 18 years of age Able to pass a background check Your rise starts here. At Panera, we're committed to helping you grow your career. We provide Team Leader Development training, career path support that can lead you toward an Assistant General Manager or General Manager position, advancement opportunities at our bakery-cafes around the country, and ongoing leadership and development training. Panera Perks: Competitive Pay-Plus quarterly bonus program Deep Discounts-Get 65% off Panera food-plus discounts at other retailers and services. Paid Time Off-Full-time team members get paid vacation and holidays (for team members who work 30 or more hours a week on average). Benefits-Medical, dental, vision, and life insurance available-plus 401k with company match. Around here, we work fast and smart while we spread some good, keep it real, and reach for more-together. Does that sound like your kind of team? Join us. __ Equal Opportunity Employer 600722 Lansing, MI - North Clippert
Jan 15, 2021
Full time
Restaurant Manager Want to work in a place where you feel welcome and you know you belong? Looking for a supportive workplace that prioritizes safety and has your back? Want a career where you can be yourself, become your best, and drive the success of a popular neighborhood bakery-cafe? Panera is for you. Get ready to rise. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and team members have a great experience. Our Team Managers ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As a Team Manager at Panera, you are asked to: Model Panera warmth and excellence for your team, customers, and potential Panera employees. Ensure extraordinary guest experiences. Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health. Lead, manage, and develop your team members. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You want to grow your career and/or pursue an Assistant General Manager position. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment (1+ year(s) of restaurant management experience preferred) ServSafe certification (or able to pass) At least 18 years of age Able to pass a background check Your rise starts here. At Panera, we're committed to helping you grow your career. We provide Team Leader Development training, career path support that can lead you toward an Assistant General Manager or General Manager position, advancement opportunities at our bakery-cafes around the country, and ongoing leadership and development training. Panera Perks: Competitive Pay-Plus quarterly bonus program Deep Discounts-Get 65% off Panera food-plus discounts at other retailers and services. Paid Time Off-Full-time team members get paid vacation and holidays (for team members who work 30 or more hours a week on average). Benefits-Medical, dental, vision, and life insurance available-plus 401k with company match. Around here, we work fast and smart while we spread some good, keep it real, and reach for more-together. Does that sound like your kind of team? Join us. __ Equal Opportunity Employer 600722 Lansing, MI - North Clippert
Assistant Manager Wendy's W. Saginaw Lansing
Team Schostak Family Restaurants Lansing, Michigan
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionAt Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community.Assistant Manager Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist General Manager with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.2-3 years of restaurant management experience/guest serviceAbility to maintain professional composure under stressful situationsAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Jan 13, 2021
Full time
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionAt Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community.Assistant Manager Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist General Manager with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.2-3 years of restaurant management experience/guest serviceAbility to maintain professional composure under stressful situationsAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Assistant Manager Wendy's Downtown Lansing
Team Schostak Family Restaurants Lansing, Michigan
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionAt Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community.Assistant Manager Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist General Manager with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.2-3 years of restaurant management experience/guest serviceAbility to maintain professional composure under stressful situationsAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Jan 13, 2021
Full time
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionAt Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community.Assistant Manager Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist General Manager with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.2-3 years of restaurant management experience/guest serviceAbility to maintain professional composure under stressful situationsAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Assistant Manager Wendy's S. Cedar Lansing
Team Schostak Family Restaurants Lansing, Michigan
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionAt Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community.Assistant Manager Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist General Manager with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.2-3 years of restaurant management experience/guest serviceAbility to maintain professional composure under stressful situationsAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Jan 13, 2021
Full time
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionAt Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community.Assistant Manager Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist General Manager with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.2-3 years of restaurant management experience/guest serviceAbility to maintain professional composure under stressful situationsAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Assistant Manager
Checkers/Rally's Lansing, Michigan
Job DescriptionPURPOSE OF YOUR WORKAt Rally's we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Assisting with interviewing and hiring the right Team Members Ensuring policy and procedures are being followed on shifts Training Team Members on operations, Company policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations Providing regular feedback and coaching to Team Members on their performance Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Microsoft Office and general systems experience Strong interpersonal and verbal and written communications skills Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses Compensation: Work today & get paid tomorrow! ** **details available at the restaurant during your interview**
Jan 13, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Rally's we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Assisting with interviewing and hiring the right Team Members Ensuring policy and procedures are being followed on shifts Training Team Members on operations, Company policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations Providing regular feedback and coaching to Team Members on their performance Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Microsoft Office and general systems experience Strong interpersonal and verbal and written communications skills Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses Compensation: Work today & get paid tomorrow! ** **details available at the restaurant during your interview**
Olga's Kitchen Assistant Manager
Team Schostak Family Restaurants Lansing, Michigan
Company DescriptionFor the third year in a row The Detroit Free Press announced TEAM Schostak Family Restaurants as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018, 2019, 2020Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionOlga's Kitchen is part of Michigan-based TEAM Schostak Family Restaurants. Based in Livonia, we employ over 7,000 employees across multiple brands and are looking to grow our TEAM. If you're a pleasant, hard-working individual, we invite you to explore below and apply to become a part of the TEAM. People Drive Our SuccessWe have over 900 Olga team members who share our commitment to:Serve the freshest and most delicious food & beveragesProvide exceptional guest serviceMaintain impeccably clean & safe restaurantsAssistant Manger Functions: Assist GM with recruiting, interviewing, and orientating new hires Participate in training and development of all team members Objectively evaluate employee performance to determine coaching needs Assist with creating schedules withing budget and time constraints Maintain employee files and documentation while maintaining confidentialitySee that restaurant adheres to compliance policies at all timesPromote open door policy Attend weekly meetings Other duties as assignedQualificationsDegree in Hospitality Preferred3-5 years restaurant managementAbility to remain calm under stressful situationsSelf MotivatedAbility to communicate effectivelyMobility required during the entire shift (bending,twisting, etc.) along with the ability to lift up to 25 poundsAdditional InformationPerks: Free College-Earn while you LearnMedical/Dental benefits Vacation/PTOFun, collaborative environment Rewards and recognition programsDevelopment programs 25% discount at all of our brandsEmployee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business.Videos To Watch
Jan 13, 2021
Full time
Company DescriptionFor the third year in a row The Detroit Free Press announced TEAM Schostak Family Restaurants as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018, 2019, 2020Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionOlga's Kitchen is part of Michigan-based TEAM Schostak Family Restaurants. Based in Livonia, we employ over 7,000 employees across multiple brands and are looking to grow our TEAM. If you're a pleasant, hard-working individual, we invite you to explore below and apply to become a part of the TEAM. People Drive Our SuccessWe have over 900 Olga team members who share our commitment to:Serve the freshest and most delicious food & beveragesProvide exceptional guest serviceMaintain impeccably clean & safe restaurantsAssistant Manger Functions: Assist GM with recruiting, interviewing, and orientating new hires Participate in training and development of all team members Objectively evaluate employee performance to determine coaching needs Assist with creating schedules withing budget and time constraints Maintain employee files and documentation while maintaining confidentialitySee that restaurant adheres to compliance policies at all timesPromote open door policy Attend weekly meetings Other duties as assignedQualificationsDegree in Hospitality Preferred3-5 years restaurant managementAbility to remain calm under stressful situationsSelf MotivatedAbility to communicate effectivelyMobility required during the entire shift (bending,twisting, etc.) along with the ability to lift up to 25 poundsAdditional InformationPerks: Free College-Earn while you LearnMedical/Dental benefits Vacation/PTOFun, collaborative environment Rewards and recognition programsDevelopment programs 25% discount at all of our brandsEmployee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business.Videos To Watch
Shift Manager
Steak n Shake Lansing, Michigan
Summary Description:The Shift Manager is accountable for leading the Restaurant Associate staff to deliver Steak 'n Shake operational and financial standards on scheduled shifts. The Shift Manager has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the highest quality burgers and shakes along with extending great service to our Guests. Requirements and Other Information:18 years or olderValid Driver's LicenseReports to the General ManagerNon-exempt position eligible for overtimeResponsibilitiesExecute a daily review of all areas of the restaurant - ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re-stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence.Maintain strict compliance with health, safety and security standards and procedures.Enforce Company safety, anti-harassment, and anti-discrimination policies.Effectively interact with Guests to ensure we exceed their expectations by providing guests the highest quality food and great service. Immediately address Guest concerns and complaints.Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching.Assign and verify all side work is accurately and efficiently completed.Maintain strict adherence to the cash handling and banking policies and procedures.Identify and report risk management situations - e.g. slip/fall reporting, employee injury, food quality/food-based illness, etc.Comply with and enforce Company dress and appearance standards. Ability to communicate effectively with and manage various vendors (e.g. landscapers, window cleaners, etc.)Any other operations task as determined by Company leadership.
Jan 13, 2021
Full time
Summary Description:The Shift Manager is accountable for leading the Restaurant Associate staff to deliver Steak 'n Shake operational and financial standards on scheduled shifts. The Shift Manager has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the highest quality burgers and shakes along with extending great service to our Guests. Requirements and Other Information:18 years or olderValid Driver's LicenseReports to the General ManagerNon-exempt position eligible for overtimeResponsibilitiesExecute a daily review of all areas of the restaurant - ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re-stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence.Maintain strict compliance with health, safety and security standards and procedures.Enforce Company safety, anti-harassment, and anti-discrimination policies.Effectively interact with Guests to ensure we exceed their expectations by providing guests the highest quality food and great service. Immediately address Guest concerns and complaints.Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching.Assign and verify all side work is accurately and efficiently completed.Maintain strict adherence to the cash handling and banking policies and procedures.Identify and report risk management situations - e.g. slip/fall reporting, employee injury, food quality/food-based illness, etc.Comply with and enforce Company dress and appearance standards. Ability to communicate effectively with and manage various vendors (e.g. landscapers, window cleaners, etc.)Any other operations task as determined by Company leadership.
Shift Supervisor Wendy's S. Cedar Lansing
Team Schostak Family Restaurants Lansing, Michigan
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionShift Supervisor Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist Managers with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.1-3 years of experience in fast casual/guest service supervisonAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Jan 13, 2021
Full time
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionShift Supervisor Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist Managers with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.1-3 years of experience in fast casual/guest service supervisonAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Assistant Manager Wendy's N. Clippert
Team Schostak Family Restaurants Lansing, Michigan
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionAt Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community.Assistant Manager Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist General Manager with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.2-3 years of restaurant management experience/guest serviceAbility to maintain professional composure under stressful situationsAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Jan 13, 2021
Full time
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionAt Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community.Assistant Manager Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist General Manager with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.2-3 years of restaurant management experience/guest serviceAbility to maintain professional composure under stressful situationsAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Shift Supervisor Wendy's W. Saginaw Lansing
Team Schostak Family Restaurants Lansing, Michigan
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionShift Supervisor Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist Managers with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.1-3 years of experience in fast casual/guest service supervisonAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Jan 13, 2021
Full time
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionShift Supervisor Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist Managers with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.1-3 years of experience in fast casual/guest service supervisonAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Assistant Manager Wendy's Eaton Rapids Rd
Team Schostak Family Restaurants Lansing, Michigan
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionAt Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community.Assistant Manager Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist General Manager with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.2-3 years of restaurant management experience/guest serviceAbility to maintain professional composure under stressful situationsAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Jan 13, 2021
Full time
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionAt Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community.Assistant Manager Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist General Manager with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.2-3 years of restaurant management experience/guest serviceAbility to maintain professional composure under stressful situationsAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Shift Supervisor Wendy's S, Cedar Lansing
Team Schostak Family Restaurants Lansing, Michigan
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionShift Supervisor Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist Managers with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.1-3 years of experience in fast casual/guest service supervisonAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Jan 13, 2021
Full time
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionShift Supervisor Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist Managers with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.1-3 years of experience in fast casual/guest service supervisonAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Assistant Manager
McAlister's Deli Lansing, Michigan
Key Contribution: The Assistant Manager contributes to the success of McAlister's through the direction and control of restaurant operations to ensure a positive guest experience and company profitability. The Assistant Manager's responsibility is to direct the operation of the restaurant, attain sales and profit objectives, maintain the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising managers and team members. Reporting Relationship: The Assistant Manager reports to the General Manager Essential Functions: Ensure a High Quality Operation Maintain Controls Manage Team Members Advocate a Team Environment Manage Personal Development Ensure a High Quality Operation Provides Team Members, Managers, and Guests with a positive experience and atmosphere. Ensures prompt, friendly service according to McAlister's guidelines. Ensures the production of high quality food on a consistent basis. Directs overall activities and performance of team members on a shift-by-shift basis. Drives positive Guest experience through a front door and floor presence and timely delivery of accurate food orders. Ensures positive Guest experience by monitoring and ensuring appropriate steps of service and delivery of the McAlister's Touch. Maintains the proper atmosphere through music and lighting levels for varying business periods. Promotes an atmosphere of positive Guest Relations. Build Guest relationships and respond to Guest complaints or concerns professionally and in a timely manner. Responsible for written communications with Guests. Establishes a positive relationship with the local authorities and seek their help in managing regulatory and governance related issues. Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns. Responsible to support and implement Support Center - corporate initiatives. Maintains and inspects dining room, food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Correct unsafe practices or conditions. Supervises cleaning and maintenance of equipment and arrange for repairs, contracts, and other services. Maintains restaurant cleanliness and organization for both the interior and exterior of the restaurant. Follows the standards as described in the Policy & Procedures Manual, Red Line Crisis Guide, and Operations Manual. Maintain Controls In coordination with the General Manager, reviews financial information such as sales and costs and monitors budget to ensure efficient operation and expenditures stay within budget limitations. Takes action to correct any deviations from the budget. Uses the computer for review and analysis of information. Responsible for the financial results of the restaurant. Maintains and controls restaurant assets. Monitors restaurant's on-hand inventory for waste and theft. Controls service contract; follows through on all work done, ensures proper billing and compares costs on a semi-annual basis with other purveyors. Conducts line checks to ensure product standards and specifications. Ensures adequate inventory levels that allow for Guest needs but do not tie up company assets in unneeded and costly inventory. Completes daily paperwork and projects on a timely basis. Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures. Drives positive results for labor through proactive scheduling and reacting to business trends. Controls operating costs by instituting awareness through the restaurant. Manages capital expenditures within the restaurant. Conducts inventories and calculates food and beverage costs. Uses computer to facilitate collection and analysis of information. Responds to discrepancies from budgeted costs. May at times be responsible for ordering food and beverage products. May be responsible for receiving and checking orders to ensure that they adhere to company specifications. At times will direct the kitchen activities and performance of back of the house team members on a shift-by-shift basis. Responsible for submitting accurate information to the Support Center and Area Director. Manage Team Members Ensures quality recruiting and training of new team members. Hires, trains, motivates, and evaluates all Team members. Creates positive relationships with team members and managers by treating all members with respect. Minimizes turnover by responding to and resolving team member and manager issues. Supports and practices an open door policy. Implement programs to reward positive contributions. Recognizes and promotes positive performers. Coaches and counsels team members whose performance is below expectations. Develops team members. Working with the General Manager, ensures that timely performance reviews of team members are conducted. Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company training programs for team members and managers. Assures compliance with company policies, practices and procedures; communicates changes. Ensures compliance with all local, state, and federal laws, regulations, and guidelines. Advocate a Team Environment Displays, encourages, and inspires high morale and motivation in the restaurant. Assists with conducting team meetings to plan menus and related activities, plans special events, shares information, or conducts supplemental training. Communicates with other managers using the manager's log - Red Book on a daily basis. Shows daily attention, participation and sensitivity needed to establish credibility and promotes unity in the team. Holds hourly team accountable for areas of responsibility. Responds to team conflicts professionally and works towards positive resolutions. Sets a good example through attitude, involvement, and positive influence. Establishes an environment that does not permit or promote sexual or any other kinds of harassment. Ensures restaurant is staffed to avoid work load and poor morale issues. Reports employee relation issues of a sensitive nature to the Human Resources department. Works with General Manager, Area Director, and Human Resources for the positive outcome of such issues. Manage Personal Development Provides effective leadership. Demonstrates organizational skills. Complete assignments and duties on time. Develops personal goals for professional growth. Maintains a pleasant, positive, and professional attitude in the eyes of team members, management team, and Guests. Exhibits a neat and clean appearance consistent with a professional image. Executes company programs and decisions with support and commitment. Assistant Manager Qualifications: Aptitude Professional oral and written communication skills. Must be able to speak, read, write, and understand the primary language of the restaurant. Organization and time management skills. Works well under pressure. Can effectively solve problems. Able to take and give direction. Can be flexible as needs dictate. Works well with other people in a team environment. Service driven. Excellent attendance is required with schedule flexibility determined by business needs. Must be able to work all shifts when the restaurant is open. Experience Two (2) year associate's degree or a bachelor's degree from a four (4) year college (desirable). Minimum of five (5) years prior experience as an hourly team member, supervisor, or manager for a full service, quick casual, or fast food high volume restaurant. If being considered for internal promotion, must have Three (3) years of experience, or Area Director approval. Physical Requirements Must be able to work in a fast paced, high energy, and physically demanding environment. Must have the stamina and ability to work 50 to 60 hours a week. Must be able to occasionally work more than a 60 hour work week during short management staff situations. Must be able to spend 90% of working time standing. Must be able to spend 10% of working time sitting. Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking. Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping. Must be able to carry loads greater than 35 pounds, and be able to transport up to 70 pounds regularly. Must be able to communicate clearly with our Guests in the primary language of the restaurant, specific to location. (Primarily English). Must be able to hear with 100% accuracy with correction. Must be able to see to 20/20 vision with correction. Travel may be required for occasional deliveries, visits to other locations, or company meetings. The Assistant Manager is required to have reliable transportation to meet these travel requirements.
Jan 13, 2021
Full time
Key Contribution: The Assistant Manager contributes to the success of McAlister's through the direction and control of restaurant operations to ensure a positive guest experience and company profitability. The Assistant Manager's responsibility is to direct the operation of the restaurant, attain sales and profit objectives, maintain the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising managers and team members. Reporting Relationship: The Assistant Manager reports to the General Manager Essential Functions: Ensure a High Quality Operation Maintain Controls Manage Team Members Advocate a Team Environment Manage Personal Development Ensure a High Quality Operation Provides Team Members, Managers, and Guests with a positive experience and atmosphere. Ensures prompt, friendly service according to McAlister's guidelines. Ensures the production of high quality food on a consistent basis. Directs overall activities and performance of team members on a shift-by-shift basis. Drives positive Guest experience through a front door and floor presence and timely delivery of accurate food orders. Ensures positive Guest experience by monitoring and ensuring appropriate steps of service and delivery of the McAlister's Touch. Maintains the proper atmosphere through music and lighting levels for varying business periods. Promotes an atmosphere of positive Guest Relations. Build Guest relationships and respond to Guest complaints or concerns professionally and in a timely manner. Responsible for written communications with Guests. Establishes a positive relationship with the local authorities and seek their help in managing regulatory and governance related issues. Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns. Responsible to support and implement Support Center - corporate initiatives. Maintains and inspects dining room, food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Correct unsafe practices or conditions. Supervises cleaning and maintenance of equipment and arrange for repairs, contracts, and other services. Maintains restaurant cleanliness and organization for both the interior and exterior of the restaurant. Follows the standards as described in the Policy & Procedures Manual, Red Line Crisis Guide, and Operations Manual. Maintain Controls In coordination with the General Manager, reviews financial information such as sales and costs and monitors budget to ensure efficient operation and expenditures stay within budget limitations. Takes action to correct any deviations from the budget. Uses the computer for review and analysis of information. Responsible for the financial results of the restaurant. Maintains and controls restaurant assets. Monitors restaurant's on-hand inventory for waste and theft. Controls service contract; follows through on all work done, ensures proper billing and compares costs on a semi-annual basis with other purveyors. Conducts line checks to ensure product standards and specifications. Ensures adequate inventory levels that allow for Guest needs but do not tie up company assets in unneeded and costly inventory. Completes daily paperwork and projects on a timely basis. Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures. Drives positive results for labor through proactive scheduling and reacting to business trends. Controls operating costs by instituting awareness through the restaurant. Manages capital expenditures within the restaurant. Conducts inventories and calculates food and beverage costs. Uses computer to facilitate collection and analysis of information. Responds to discrepancies from budgeted costs. May at times be responsible for ordering food and beverage products. May be responsible for receiving and checking orders to ensure that they adhere to company specifications. At times will direct the kitchen activities and performance of back of the house team members on a shift-by-shift basis. Responsible for submitting accurate information to the Support Center and Area Director. Manage Team Members Ensures quality recruiting and training of new team members. Hires, trains, motivates, and evaluates all Team members. Creates positive relationships with team members and managers by treating all members with respect. Minimizes turnover by responding to and resolving team member and manager issues. Supports and practices an open door policy. Implement programs to reward positive contributions. Recognizes and promotes positive performers. Coaches and counsels team members whose performance is below expectations. Develops team members. Working with the General Manager, ensures that timely performance reviews of team members are conducted. Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company training programs for team members and managers. Assures compliance with company policies, practices and procedures; communicates changes. Ensures compliance with all local, state, and federal laws, regulations, and guidelines. Advocate a Team Environment Displays, encourages, and inspires high morale and motivation in the restaurant. Assists with conducting team meetings to plan menus and related activities, plans special events, shares information, or conducts supplemental training. Communicates with other managers using the manager's log - Red Book on a daily basis. Shows daily attention, participation and sensitivity needed to establish credibility and promotes unity in the team. Holds hourly team accountable for areas of responsibility. Responds to team conflicts professionally and works towards positive resolutions. Sets a good example through attitude, involvement, and positive influence. Establishes an environment that does not permit or promote sexual or any other kinds of harassment. Ensures restaurant is staffed to avoid work load and poor morale issues. Reports employee relation issues of a sensitive nature to the Human Resources department. Works with General Manager, Area Director, and Human Resources for the positive outcome of such issues. Manage Personal Development Provides effective leadership. Demonstrates organizational skills. Complete assignments and duties on time. Develops personal goals for professional growth. Maintains a pleasant, positive, and professional attitude in the eyes of team members, management team, and Guests. Exhibits a neat and clean appearance consistent with a professional image. Executes company programs and decisions with support and commitment. Assistant Manager Qualifications: Aptitude Professional oral and written communication skills. Must be able to speak, read, write, and understand the primary language of the restaurant. Organization and time management skills. Works well under pressure. Can effectively solve problems. Able to take and give direction. Can be flexible as needs dictate. Works well with other people in a team environment. Service driven. Excellent attendance is required with schedule flexibility determined by business needs. Must be able to work all shifts when the restaurant is open. Experience Two (2) year associate's degree or a bachelor's degree from a four (4) year college (desirable). Minimum of five (5) years prior experience as an hourly team member, supervisor, or manager for a full service, quick casual, or fast food high volume restaurant. If being considered for internal promotion, must have Three (3) years of experience, or Area Director approval. Physical Requirements Must be able to work in a fast paced, high energy, and physically demanding environment. Must have the stamina and ability to work 50 to 60 hours a week. Must be able to occasionally work more than a 60 hour work week during short management staff situations. Must be able to spend 90% of working time standing. Must be able to spend 10% of working time sitting. Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking. Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping. Must be able to carry loads greater than 35 pounds, and be able to transport up to 70 pounds regularly. Must be able to communicate clearly with our Guests in the primary language of the restaurant, specific to location. (Primarily English). Must be able to hear with 100% accuracy with correction. Must be able to see to 20/20 vision with correction. Travel may be required for occasional deliveries, visits to other locations, or company meetings. The Assistant Manager is required to have reliable transportation to meet these travel requirements.
Shift Managers
Checkers/Rally's Lansing, Illinois
Job DescriptionPURPOSE OF YOUR WORKAt Checkers we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedures violations Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Ability to work flexible schedule and extended hours High energy to keep up with our fast-paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement Compensation: Work today & get paid tomorrow!** **Details available at the restaurant during your interview**
Jan 14, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Checkers we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedures violations Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Ability to work flexible schedule and extended hours High energy to keep up with our fast-paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement Compensation: Work today & get paid tomorrow!** **Details available at the restaurant during your interview**
Shift Managers
Checkers/Rally's Lansing, Michigan
Job DescriptionPURPOSE OF YOUR WORKAt Rally's we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedures violations Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Ability to work flexible schedule and extended hours High energy to keep up with our fast-paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement Compensation: Work today & get paid tomorrow!** **Details available at the restaurant during your interview**
Jan 13, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Rally's we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedures violations Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Ability to work flexible schedule and extended hours High energy to keep up with our fast-paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement Compensation: Work today & get paid tomorrow!** **Details available at the restaurant during your interview**
Shift Supervisor Wendy's N Clippert St
Team Schostak Family Restaurants Lansing, Michigan
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionShift Supervisor Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist Managers with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.1-3 years of experience in fast casual/guest service supervisonAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Jan 13, 2021
Full time
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionShift Supervisor Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist Managers with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.1-3 years of experience in fast casual/guest service supervisonAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Shift Supervisor Wendy's Eaton Rapids Rd
Team Schostak Family Restaurants Lansing, Michigan
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionShift Supervisor Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist Managers with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.1-3 years of experience in fast casual/guest service supervisonAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Jan 13, 2021
Full time
Company DescriptionFor the second year in a row The Detroit Free Press announced TEAM Schostak as a recipient of the Top Workplace! honor (Voted by our Employees!) 2018 AND 2019Livonia, MI-based TEAM Schostak Family Restaurants takes pride in creating jobs for today that lead to careers for tomorrow. We are a family-owned restaurant group with an expansive portfolio of casual and fast-casual dining restaurants throughout the state of Michigan, including Applebee's, Olga's Kitchen, MOD Pizza, Del Taco, and Wendy's.We follow our TSFR Roadmap to live out our Core Values-Our People, Delight our Guests, Community, Act with Integrity, Achieve Results.We are "A talented, engaged TEAM that proudly 'Delights Our Guests' AND increases profits for the benefits of all." WE ARE TEAM SCHOSTAK!Job DescriptionShift Supervisor Functions:Deliver fast, friendly guest serviceDemonstrate detailed knowledge of menuUse Point of Sale system (cash register)Understand and adhere to proper food safety methodsAssist Managers with recruiting, hiring, orientationMaintain staffing levelsOther duties as assignedQualificationsReading, writing, basic math and verbal communication skills required.Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds.1-3 years of experience in fast casual/guest service supervisonAdditional InformationPerks:Free College-Earn While You Learn (Spouse, Children, Grandchildren too) *Flexible ScheduleFast Track Career AdvancementFun, collaborative environmentRewards and recognition programs25% discount at all of our locations (Applebee's, Olga's Kitchen, Del Taco, MOD Pizza)Employee Discount Program (Offers exclusive discounts to Sporting Events, Concerts, Trips, and more!) We are TEAM Schostak and YOU can be too!TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. *Eligibility requirements may apply
Weekend Night Auditor 11P - 7A
CSM Lansing, Michigan
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisfaction. • Performs the manager-on-duty role during 3rd shift. • Anticipates and responds to guests in a friendly and positive manner. • Responsible for providing the highest level of service. • Process check-ins and check-outs, verify billing, create reservations, and process special requests. • Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. • Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. • Understands and follows CSM guest service recovery program. • Accountable for accurately balancing all revenue sources and completing daily financial reports. • Process no-show reservations, prepare financial reports for managerial review. • Close the financial day for the hotel. • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. • Monitors room availability, follows restrictions, and all booking policies and procedures. • Drives sales and maximizes revenue by up-selling rooms and amenities. • CSM procedures when handling cash and processing financial transactions. • Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. • Produces required volume of work by planning, organizing and prioritizing work duties. • After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. • Adheres to CSM general work rules and department procedures. Attends all required department and hotel meetings. • Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. • Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.Competencies/Skills Required: 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Education: High school diploma or GED required. Physical Requirements: Ability to lift, push and pull up to 75 pounds on an occasional basis.
Jan 13, 2021
Full time
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisfaction. • Performs the manager-on-duty role during 3rd shift. • Anticipates and responds to guests in a friendly and positive manner. • Responsible for providing the highest level of service. • Process check-ins and check-outs, verify billing, create reservations, and process special requests. • Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. • Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. • Understands and follows CSM guest service recovery program. • Accountable for accurately balancing all revenue sources and completing daily financial reports. • Process no-show reservations, prepare financial reports for managerial review. • Close the financial day for the hotel. • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. • Monitors room availability, follows restrictions, and all booking policies and procedures. • Drives sales and maximizes revenue by up-selling rooms and amenities. • CSM procedures when handling cash and processing financial transactions. • Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. • Produces required volume of work by planning, organizing and prioritizing work duties. • After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. • Adheres to CSM general work rules and department procedures. Attends all required department and hotel meetings. • Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. • Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.Competencies/Skills Required: 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Education: High school diploma or GED required. Physical Requirements: Ability to lift, push and pull up to 75 pounds on an occasional basis.

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