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GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Lead "What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics * Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers * People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations * Project Support- Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun * Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action * Knowledge of Labor Laws * Knowledge and skills in staffing, scheduling, people and cost management * New Restaurant opening experience a plus * 3 years restaurant or retail management preferred

GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-JS1 #LI-JS1 #LI-AH2

GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-JS1 #LI-JS1 #LI-AH2

GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS: * Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards. * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift. * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations. * Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner. ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-RS1 #LI-RS1

GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS: * Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards. * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift. * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations. * Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner. ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-RS1 #LI-RS1

GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS: * Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards. * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift. * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations. * Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner. ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-RS1 #LI-RS1

GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-JS1 #LI-JS1 #LI-AH2

GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. Ability to manage basic tasks and the restaurant's Crewmembers Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action #LI-TJ1

Bringin' It - Together Teamwork isn't just practiced at the Shack - it's perfected. We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our Shift Managers are an important part of our leadership team! 60% of our Shift Managers were promoted last year Searching for growth? Check out this opportunity to lead and drive the daily operations of our Shack while serving as a mentor, trainer and developer of our team members to meet our high standards of excellence. The ideal candidate will have at least one year of supervisory experience in a high volume, fast paced environment. We provide an 8-week training program with up to 4 weeks of hands-on application and certification. Experience the Shacksperience, a clearly defined path to success. Shake Shack fosters a culture of learning and growth and rewards people who meet and exceed our standards of success. More reasons to join the #Shackfam: Company-wide Growth Competitive Salary based on a 40-Hour Work Week 3 Weeks Paid Time Off HUG Fund Help Us Give Award-winning Online Training Medical, Dental and Vision Insurance 401K Plan with Company Match CLICK HERE to view the complete job description

Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: • Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. • Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. • May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development • Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. • Works as a team player to support other employees complete their tasks. • May assist Manager in interviewing of Crew Members • Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Motivates, coaches, and assists in the training of new Crew Members. • Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent preferred, candidacy for the same acceptable ServSafe Certification 1-2 years of supervisory experience in a food service or retail environment preferred Must have a great attitude, high energy and the desire to work Strong problem solving skills and decision making ability is required Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ServSafe Certification Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.

Overview GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. Responsibilities KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Deliver"What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean and Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner Qualifications ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. Ability to manage basic tasks and the restaurant's Crewmembers Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Associated topics: deli manager, general manager, gm, grocery store manager, night shift manager, partner, restaurant general manager, service manager, shift manager, store manager

GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS: Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards. People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift. Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations. Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner. ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. Ability to manage basic tasks and the restaurant's Crewmembers Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action #LI-RS1 #LI-RS1

GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS: Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards. People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift. Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations. Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner. ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. Ability to manage basic tasks and the restaurant's Crewmembers Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action #LI-RS1 #LI-RS1

Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience. Manages the employees and activities of the bar under the direction of the Beverage Director. Ensures beverage quality, cleanliness, and guest satisfaction. Coordinates the bar operations, to plan and maintain scheduling, production, and employee responsibilities. Monitoring information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES : NOTE: Traditions Spirits, Inc. ® may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions Spirits Mission, Vision, and Core Values Communicates regularly with the Beverage Director the activities of the bar and its employees to include written reports of the activities at the Beverage Directors request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding beverage preparation and serving, and building maintenance in bar facilities Plan drink menus and inventory utilization based on anticipated number of guests, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance Estimate liquor, beer, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Investigate and resolve complaints regarding beverage quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food or drink subsidies when appropriate Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Assess staffing needs Maintain beverage and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Perform some preparation or service tasks such as preparing drinks, clearing bar, and serving drinks when necessary Check identification of guests in order to verify age requirements for purchase of alcohol Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests Present bills, accept payments, operate cash register Prepare cash receipts after establishments close, and make bank deposits Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule and/or monitor staff hours and assign duties Ensure the over/short policy is adhered to and properly documented Properly document and report all employee/guest incidents according to Stand Operating Procedures Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Explain how various drink menu items are prepared, describing ingredients and mixing methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Responsible for following all of the company Standard Operating Procedures Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Other projects OTHER DUTIES AND RESPONSIBILITIES : NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary): Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the Beverage Director with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees, under the direction of the Beverage Director Uniforms and/or clothing should always be on stage clean Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE) : A minimum of 3 years relevant experience Must be 21 years of age or older Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction Performing for people or dealing directly with the public. This includes serving guests in restaurant/bar/casino and receiving guests Knowledge of laws, legal codes, government regulations regarding the beverage service industry Excellent oral and written communication skills Proficient computer skills, ability to compose and create reports, letters, and memos Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Excellent organization and problem solving skills Knowledge of InfoGenesis software WORKING CONDITIONS AND PHYSICAL EFFORT : Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs, and cases, weighing up to 50 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed *TMJ

To assist in directing IHOP restaurant Employees in all phases of operation, to achieve high standards of food preparation and presentation, service to guests, general cleanliness and pleasant atmosphere in accordance with all Standard Operating Procedures. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES : NOTE: Traditions Spirits, Inc. ® may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions Spirits Mission, Vision, and Core Values Assist in ensuring that all personnel, equipment and supplies are prepared and ready to meet the needs of the business. Assist in assigning IHOP restaurant Employees duties and responsibilities and encouraging teamwork Inform all IHOP restaurant Employees of new menu items, specials and promotional materials to ensure complete understanding of food preparation and service Assist in training for new IHOP restaurant Employees and give refresher training to current IHOP restaurant Employees, when needed. Supervise IHOP restaurant Employees performance and conduct in accordance with Company policies. Observe guest reactions to quality of food and service Perform administrative procedures such as : Cash receipts/store receipts Be responsible for register reading and daily sales reports Reconcile cash receipts and store bank funds Make DAILY deposits and submit deposit slips to the Accounting Office as required by Manager or Assistant Manager Ensure that register have sufficient change and bills prior to peak hours of business Enforce Company policy regarding check cashing Perform other assignments or as needed or which may be assigned by the Unit Manager or Assistant Manager OTHER DUTIES AND RESPONSIBILITIES : NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary): Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be "on stage clean" Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of "Teamwork" by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE) : Must be 18 years of age or older High school diploma or general education degree (GED) an/or training, or equivalent combination of education and experience MUST have 2+ years of high volume management experience Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before groups and guests or restaurant Employees Ability to add, subtracts, multiply and divide in all units of measure using whole numbers, common fractions, decimals, discounts and cash counting Ability to apply common sense and to understand and carry out detailed and objective written or oral instructions Ability to deal with problems involving a few concrete variables in standardized situations. IHOP restaurant Employee must be able to memorize food plating and handling procedures outlined in the Standard Operating Procedures IHOP restaurant Employees must remain calm under pressure when dealing with guests, staff or equipment problems Successfully complete IHOP training coursework as assigned WORKING CONDITIONS AND PHYSICAL EFFORT : Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs, and cases, weighing up to 50 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely *TMJ

Job Description GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS :. Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane s standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane s standards. People Management- Coach and train Crewmembers on proper Raising Cane s procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane s job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane s uniform policy during shift. Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations. Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane s risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.. Minimum of High School Diploma or equivalent required, some College preferred. Must be 18 years of age or older. Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook). On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS:. Ability to lead, motivate, and empower the Cane s Crewmembers. Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun.. Ability to manage basic tasks and the restaurant s Crewmembers. Takes initiative. Has excellent verbal and written skills. Ability to recognize problems and problem solve. Ability to set goals and convert plans into action

Job Description GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS :. Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane s standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane s standards. People Management- Coach and train Crewmembers on proper Raising Cane s procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane s job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane s uniform policy during shift. Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations. Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane s risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.. Minimum of High School Diploma or equivalent required, some College preferred. Must be 18 years of age or older. Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook). On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS:. Ability to lead, motivate, and empower the Cane s Crewmembers. Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun.. Ability to manage basic tasks and the restaurant s Crewmembers. Takes initiative. Has excellent verbal and written skills. Ability to recognize problems and problem solve. Ability to set goals and convert plans into action

Bringin' It - Together Teamwork isn't just practiced at the Shack - it's perfected. We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our Shift Managers are an important part of our leadership team! 60% of our Shift Managers were promoted last year Searching for growth? Check out this opportunity to lead and drive the daily operations of our Shack while serving as a mentor, trainer and developer of our team members to meet our high standards of excellence. The ideal candidate will have at least one year of supervisory experience in a high volume, fast paced environment. We provide an 8-week training program with up to 4 weeks of hands-on application and certification. Experience the Shacksperience, a clearly defined path to success. Shake Shack fosters a culture of learning and growth and rewards people who meet and exceed our standards of success. More reasons to join the #Shackfam: Company-wide Growth Competitive Salary based on a 40-Hour Work Week 3 Weeks Paid Time Off HUG Fund Help Us Give Award-winning Online Training Medical, Dental and Vision Insurance 401K Plan with Company Match CLICK HERE to view the complete job description

Bringin' It - Together Teamwork isn't just practiced at the Shack - it's perfected. We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our Shift Managers are an important part of our leadership team! Searching for growth? Check out this opportunity to lead and drive the daily operations of our Shack while serving as a mentor, trainer and developer of our team members to meet our high standards of excellence. The ideal candidate will have at least one year of supervisory experience in a high volume, fast paced environment. We provide an 8-week training program with up to 4 weeks of hands-on application and certification. Experience the Shacksperience, a clearly defined path to success. Shake Shack fosters a culture of learning and growth and rewards people who meet and exceed our standards of success. More reasons to join the #Shackfam: Company-wide Growth Competitive Salary based on a 40-Hour Work Week 3 Weeks Paid Time Off HUG Fund Help Us Give Award-winning Online Training Medical, Dental and Vision Insurance 401K Plan with Company Match Requirements: Drivers license required, must be able to drive food truck Successful completion of Motor Vehicle background check CLICK HERE to view the complete job description

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the Every Shift Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees. We look for motivated service oriented employees with a high school education or GED and a valid drivers license to fulfill this important position. What's in it for you: Benefits Rewards - We offer comprehensive benefits such as Medical and Dental plans as well as recognition programs including bonuses and opportunities for advancement Referral bonus program for helping source new employees Paid Time Off Personal Career Growth - you can do more, get more, and be more at Checkers Rally's Qualifications Include: Have experience managing employees in the quick-service industry High school education A valid Drivers License How to make difference every day: Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant employees or Guests to the General Manager Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations policies and procedures and Guest service Identifying and responding to complaints and policy and procedures violations Helping ensure the restaurant is a safe clean and fun environment for our employees and Guests! JB.0.00.LN