Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: • Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. • Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. • May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development • Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. • Works as a team player to support other employees complete their tasks. • May assist Manager in interviewing of Crew Members • Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Motivates, coaches, and assists in the training of new Crew Members. • Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent preferred, candidacy for the same acceptable ServSafe Certification 1-2 years of supervisory experience in a food service or retail environment preferred Must have a great attitude, high energy and the desire to work Strong problem solving skills and decision making ability is required Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ServSafe Certification Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Dec 05, 2019
Full time
Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: • Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. • Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. • May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development • Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. • Works as a team player to support other employees complete their tasks. • May assist Manager in interviewing of Crew Members • Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Motivates, coaches, and assists in the training of new Crew Members. • Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent preferred, candidacy for the same acceptable ServSafe Certification 1-2 years of supervisory experience in a food service or retail environment preferred Must have a great attitude, high energy and the desire to work Strong problem solving skills and decision making ability is required Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ServSafe Certification Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: • Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. • Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. • May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development • Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. • Works as a team player to support other employees complete their tasks. • May assist Manager in interviewing of Crew Members • Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Motivates, coaches, and assists in the training of new Crew Members. • Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent preferred, candidacy for the same acceptable ServSafe Certification 1-2 years of supervisory experience in a food service or retail environment preferred Must have a great attitude, high energy and the desire to work Strong problem solving skills and decision making ability is required Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ServSafe Certification Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Dec 05, 2019
Full time
Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: • Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. • Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. • May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development • Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. • Works as a team player to support other employees complete their tasks. • May assist Manager in interviewing of Crew Members • Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Motivates, coaches, and assists in the training of new Crew Members. • Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent preferred, candidacy for the same acceptable ServSafe Certification 1-2 years of supervisory experience in a food service or retail environment preferred Must have a great attitude, high energy and the desire to work Strong problem solving skills and decision making ability is required Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ServSafe Certification Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. What Are We Looking For? Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Benefits: Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay 2965 Highway 247C Byron GA 31008
Dec 05, 2019
Full time
Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. What Are We Looking For? Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Benefits: Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay 2965 Highway 247C Byron GA 31008
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action
Dec 05, 2019
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS :Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standardsPeople Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shiftBusiness Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situationsProject Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of High School Diploma or equivalent required, some College preferredMust be 18 years of age or olderProficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS:Ability to lead, motivate, and empower the Cane's CrewmembersAbility to align Crewmembers with Raising Cane's culture by balancing hard work and having fun.Ability to manage basic tasks and the restaurant's CrewmembersTakes initiativeHas excellent verbal and written skillsAbility to recognize problems and problem solveAbility to set goals and convert plans into action
Dec 05, 2019
Full time
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS :Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standardsPeople Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shiftBusiness Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situationsProject Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of High School Diploma or equivalent required, some College preferredMust be 18 years of age or olderProficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS:Ability to lead, motivate, and empower the Cane's CrewmembersAbility to align Crewmembers with Raising Cane's culture by balancing hard work and having fun.Ability to manage basic tasks and the restaurant's CrewmembersTakes initiativeHas excellent verbal and written skillsAbility to recognize problems and problem solveAbility to set goals and convert plans into action
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS :Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standardsPeople Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shiftBusiness Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situationsProject Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of High School Diploma or equivalent required, some College preferredMust be 18 years of age or olderProficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS:Ability to lead, motivate, and empower the Cane's CrewmembersAbility to align Crewmembers with Raising Cane's culture by balancing hard work and having fun.Ability to manage basic tasks and the restaurant's CrewmembersTakes initiativeHas excellent verbal and written skillsAbility to recognize problems and problem solveAbility to set goals and convert plans into action
Dec 05, 2019
Full time
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS :Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standardsPeople Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shiftBusiness Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situationsProject Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of High School Diploma or equivalent required, some College preferredMust be 18 years of age or olderProficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS:Ability to lead, motivate, and empower the Cane's CrewmembersAbility to align Crewmembers with Raising Cane's culture by balancing hard work and having fun.Ability to manage basic tasks and the restaurant's CrewmembersTakes initiativeHas excellent verbal and written skillsAbility to recognize problems and problem solveAbility to set goals and convert plans into action
At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach! If you can lead, inspire, and challenge yourself and others to do better every day, then we want to speak with you! You will love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at our many opportunities to grow and develop within the Company. What's in it for you? * A fast-paced, high-energy environment * Competitive base pay and excellent potential bonus * Work with fresh ingredients and highest quality products * Amazing growth opportunities * Free Meals while you work * 401k, Medical, Dental and Vision based on eligibility Click here for a detailed description of this position Five Guys Enterprises LLC participates in eVerify. Click here for information about eVerify. Click the following links for important information about Five Guys' participation in this program and your rights. eVerify Notice of Participation - English eVerify aviso de participación - Espanol Right to Work Poster - English Derecho al trabajo en cartel - Espanol By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description, as well as our Privacy Policy. It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons. The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.
Dec 05, 2019
Full time
At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach! If you can lead, inspire, and challenge yourself and others to do better every day, then we want to speak with you! You will love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at our many opportunities to grow and develop within the Company. What's in it for you? * A fast-paced, high-energy environment * Competitive base pay and excellent potential bonus * Work with fresh ingredients and highest quality products * Amazing growth opportunities * Free Meals while you work * 401k, Medical, Dental and Vision based on eligibility Click here for a detailed description of this position Five Guys Enterprises LLC participates in eVerify. Click here for information about eVerify. Click the following links for important information about Five Guys' participation in this program and your rights. eVerify Notice of Participation - English eVerify aviso de participación - Espanol Right to Work Poster - English Derecho al trabajo en cartel - Espanol By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description, as well as our Privacy Policy. It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons. The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.
At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach! If you can lead, inspire, and challenge yourself and others to do better every day, then we want to speak with you! You will love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at our many opportunities to grow and develop within the Company. What's in it for you? A fast-paced, high-energy environment Competitive base pay and excellent potential bonus Work with fresh ingredients and highest quality products Amazing growth opportunities Free Meals while you work 401k, Medical, Dental and Vision based on eligibility Click here for a detailed description of this position Five Guys Enterprises LLC participates in eVerify. Click here for information about eVerify. Click the following links for important information about Five Guys' participation in this program and your rights. eVerify Notice of Participation - English eVerify aviso de participación - Espanol Right to Work Poster - English Derecho al trabajo en cartel - Espanol By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description , as well as our Privacy Policy. It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons. The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.
Dec 05, 2019
Full time
At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach! If you can lead, inspire, and challenge yourself and others to do better every day, then we want to speak with you! You will love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at our many opportunities to grow and develop within the Company. What's in it for you? A fast-paced, high-energy environment Competitive base pay and excellent potential bonus Work with fresh ingredients and highest quality products Amazing growth opportunities Free Meals while you work 401k, Medical, Dental and Vision based on eligibility Click here for a detailed description of this position Five Guys Enterprises LLC participates in eVerify. Click here for information about eVerify. Click the following links for important information about Five Guys' participation in this program and your rights. eVerify Notice of Participation - English eVerify aviso de participación - Espanol Right to Work Poster - English Derecho al trabajo en cartel - Espanol By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description , as well as our Privacy Policy. It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons. The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.
Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: • Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. • Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. • May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development • Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. • Works as a team player to support other employees complete their tasks. • May assist Manager in interviewing of Crew Members • Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Motivates, coaches, and assists in the training of new Crew Members. • Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent preferred, candidacy for the same acceptable ServSafe Certification 1-2 years of supervisory experience in a food service or retail environment preferred Must have a great attitude, high energy and the desire to work Strong problem solving skills and decision making ability is required Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ServSafe Certification Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Dec 05, 2019
Full time
Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: • Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. • Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. • May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development • Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. • Works as a team player to support other employees complete their tasks. • May assist Manager in interviewing of Crew Members • Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Motivates, coaches, and assists in the training of new Crew Members. • Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent preferred, candidacy for the same acceptable ServSafe Certification 1-2 years of supervisory experience in a food service or retail environment preferred Must have a great attitude, high energy and the desire to work Strong problem solving skills and decision making ability is required Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ServSafe Certification Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: • Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. • Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. • May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development • Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. • Works as a team player to support other employees complete their tasks. • May assist Manager in interviewing of Crew Members • Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Motivates, coaches, and assists in the training of new Crew Members. • Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent preferred, candidacy for the same acceptable ServSafe Certification 1-2 years of supervisory experience in a food service or retail environment preferred Must have a great attitude, high energy and the desire to work Strong problem solving skills and decision making ability is required Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ServSafe Certification Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Dec 05, 2019
Full time
Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: • Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. • Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. • May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development • Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. • Works as a team player to support other employees complete their tasks. • May assist Manager in interviewing of Crew Members • Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Motivates, coaches, and assists in the training of new Crew Members. • Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent preferred, candidacy for the same acceptable ServSafe Certification 1-2 years of supervisory experience in a food service or retail environment preferred Must have a great attitude, high energy and the desire to work Strong problem solving skills and decision making ability is required Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ServSafe Certification Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS:Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards.People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift.Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations.Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner. ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of High School Diploma or equivalent required, some College preferredMust be 18 years of age or olderProficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS:Ability to lead, motivate, and empower the Cane's CrewmembersAbility to align Crewmembers with Raising Cane's culture by balancing hard work and having fun.Ability to manage basic tasks and the restaurant's CrewmembersTakes initiativeHas excellent verbal and written skillsAbility to recognize problems and problem solveAbility to set goals and convert plans into action
Dec 05, 2019
Full time
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS:Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards.People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift.Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations.Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner. ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of High School Diploma or equivalent required, some College preferredMust be 18 years of age or olderProficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS:Ability to lead, motivate, and empower the Cane's CrewmembersAbility to align Crewmembers with Raising Cane's culture by balancing hard work and having fun.Ability to manage basic tasks and the restaurant's CrewmembersTakes initiativeHas excellent verbal and written skillsAbility to recognize problems and problem solveAbility to set goals and convert plans into action
Job Description: Like the bottom bun of a burger, Five Guys offers a solid foundation! At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach! If you can lead, inspire, and challenge yourself and others to do better every day, then we want to speak with you! You will love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at our many opportunities to grow and develop within the Company. What's in it for you? * A fast-paced, high-energy environment * Competitive base pay and excellent potential bonus * Work with fresh ingredients and highest quality products * Amazing growth opportunities * Free Meals while you work * 401k, Medical, Dental and Vision based on eligibility Click here for a detailed description of this position Five Guys Enterprises LLC participates in eVerify. Click here for information about eVerify. Click the following links for important information about Five Guys' participation in this program and your rights. eVerify Notice of Participation - English eVerify aviso de participaci?n - Espanol Right to Work Poster - English Derecho al trabajo en cartel - Espanol By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description, as well as our Privacy Policy. It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons. The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company. Company Description Five Guys Burgers and Fries started with humble beginnings 25 years ago in Northern Virginia. With the exception of opening over 1,000 additional restaurants, we have not changed much. We are a family led company that has a very clear vision of what we do. We serve outstanding, fresh burgers and fries in extremely clean restaurants with great customer focused service. You'll love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at how quickly your career will grow!
Dec 05, 2019
Job Description: Like the bottom bun of a burger, Five Guys offers a solid foundation! At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach! If you can lead, inspire, and challenge yourself and others to do better every day, then we want to speak with you! You will love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at our many opportunities to grow and develop within the Company. What's in it for you? * A fast-paced, high-energy environment * Competitive base pay and excellent potential bonus * Work with fresh ingredients and highest quality products * Amazing growth opportunities * Free Meals while you work * 401k, Medical, Dental and Vision based on eligibility Click here for a detailed description of this position Five Guys Enterprises LLC participates in eVerify. Click here for information about eVerify. Click the following links for important information about Five Guys' participation in this program and your rights. eVerify Notice of Participation - English eVerify aviso de participaci?n - Espanol Right to Work Poster - English Derecho al trabajo en cartel - Espanol By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description, as well as our Privacy Policy. It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons. The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company. Company Description Five Guys Burgers and Fries started with humble beginnings 25 years ago in Northern Virginia. With the exception of opening over 1,000 additional restaurants, we have not changed much. We are a family led company that has a very clear vision of what we do. We serve outstanding, fresh burgers and fries in extremely clean restaurants with great customer focused service. You'll love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at how quickly your career will grow!
Job Description: Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: ? Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. ? Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. ? Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. ? May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development ? Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. ? Works as a team player to support other employees complete their tasks. ? May assist Manager in interviewing of Crew Members ? Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. ? Motivates, coaches, and assists in the training of new Crew Members. ? Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: ? High School diploma or equivalent preferred, candidacy for the same acceptable ? ServSafe Certification ? 1-2 years of supervisory experience in a food service or retail environment preferred ? Must have a great attitude, high energy and the desire to work ? Strong problem solving skills and decision making ability is required ? Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ? ServSafe Certification ? Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management. Company Description Five Guys Burgers and Fries started with humble beginnings 25 years ago in Northern Virginia. With the exception of opening over 1,000 additional restaurants, we have not changed much. We are a family led company that has a very clear vision of what we do. We serve outstanding, fresh burgers and fries in extremely clean restaurants with great customer focused service. You'll love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at how quickly your career will grow!
Dec 05, 2019
Job Description: Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: ? Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. ? Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. ? Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. ? May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development ? Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. ? Works as a team player to support other employees complete their tasks. ? May assist Manager in interviewing of Crew Members ? Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. ? Motivates, coaches, and assists in the training of new Crew Members. ? Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: ? High School diploma or equivalent preferred, candidacy for the same acceptable ? ServSafe Certification ? 1-2 years of supervisory experience in a food service or retail environment preferred ? Must have a great attitude, high energy and the desire to work ? Strong problem solving skills and decision making ability is required ? Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ? ServSafe Certification ? Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management. Company Description Five Guys Burgers and Fries started with humble beginnings 25 years ago in Northern Virginia. With the exception of opening over 1,000 additional restaurants, we have not changed much. We are a family led company that has a very clear vision of what we do. We serve outstanding, fresh burgers and fries in extremely clean restaurants with great customer focused service. You'll love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at how quickly your career will grow!
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-TJ1
Dec 05, 2019
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-TJ1
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS :Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standardsPeople Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shiftBusiness Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situationsProject Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of High School Diploma or equivalent required, some College preferredMust be 18 years of age or olderProficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS:Ability to lead, motivate, and empower the Cane's CrewmembersAbility to align Crewmembers with Raising Cane's culture by balancing hard work and having fun.Ability to manage basic tasks and the restaurant's CrewmembersTakes initiativeHas excellent verbal and written skillsAbility to recognize problems and problem solveAbility to set goals and convert plans into action #LI-TJ1
Dec 05, 2019
Full time
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS :Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standardsPeople Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shiftBusiness Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situationsProject Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of High School Diploma or equivalent required, some College preferredMust be 18 years of age or olderProficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS:Ability to lead, motivate, and empower the Cane's CrewmembersAbility to align Crewmembers with Raising Cane's culture by balancing hard work and having fun.Ability to manage basic tasks and the restaurant's CrewmembersTakes initiativeHas excellent verbal and written skillsAbility to recognize problems and problem solveAbility to set goals and convert plans into action #LI-TJ1
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-JS1 #LI-JS1 #LI-JS1 #LI-AH2
Dec 05, 2019
Job Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-JS1 #LI-JS1 #LI-JS1 #LI-AH2
At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach! If you can lead, inspire, and challenge yourself and others to do better every day, then we want to speak with you! You will love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at our many opportunities to grow and develop within the Company. What's in it for you? A fast-paced, high-energy environment Competitive base pay and excellent potential bonus Work with fresh ingredients and highest quality products Amazing growth opportunities Free Meals while you work 401k, Medical, Dental and Vision based on eligibility Click here for a detailed description of this position Five Guys Enterprises LLC participates in eVerify. Click here for information about eVerify. Click the following links for important information about Five Guys' participation in this program and your rights. eVerify Notice of Participation - English eVerify aviso de participación - Espanol Right to Work Poster - English Derecho al trabajo en cartel - Espanol By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description , as well as our Privacy Policy. It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons. The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.
Dec 04, 2019
Full time
At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach! If you can lead, inspire, and challenge yourself and others to do better every day, then we want to speak with you! You will love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at our many opportunities to grow and develop within the Company. What's in it for you? A fast-paced, high-energy environment Competitive base pay and excellent potential bonus Work with fresh ingredients and highest quality products Amazing growth opportunities Free Meals while you work 401k, Medical, Dental and Vision based on eligibility Click here for a detailed description of this position Five Guys Enterprises LLC participates in eVerify. Click here for information about eVerify. Click the following links for important information about Five Guys' participation in this program and your rights. eVerify Notice of Participation - English eVerify aviso de participación - Espanol Right to Work Poster - English Derecho al trabajo en cartel - Espanol By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description , as well as our Privacy Policy. It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons. The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.
Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: • Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. • Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. • May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development • Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. • Works as a team player to support other employees complete their tasks. • May assist Manager in interviewing of Crew Members • Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Motivates, coaches, and assists in the training of new Crew Members. • Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent preferred, candidacy for the same acceptable ServSafe Certification 1-2 years of supervisory experience in a food service or retail environment preferred Must have a great attitude, high energy and the desire to work Strong problem solving skills and decision making ability is required Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ServSafe Certification Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Dec 04, 2019
Full time
Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned. Essential Duties and Responsibilities: • Maintain fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to. • Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers to include: opening and closing the store, ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports. • May assist Manager in day to day operations with tasks that include but not limited to scheduling, ordering, and team development • Makes sure the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance. • Works as a team player to support other employees complete their tasks. • May assist Manager in interviewing of Crew Members • Excel in performing all Crew Member tasks to include: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Motivates, coaches, and assists in the training of new Crew Members. • Completes all other duties assigned as necessary. Qualifications Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent preferred, candidacy for the same acceptable ServSafe Certification 1-2 years of supervisory experience in a food service or retail environment preferred Must have a great attitude, high energy and the desire to work Strong problem solving skills and decision making ability is required Proven ability to be flexible and adapt in any situation Language Ability: Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend instruction is necessary. Math Ability: This position requires basic math skills. Computer Skills: Good computer skills required in order to operate POS (cash registers) systems. Supervisory Responsibilities: This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers. Physical Demands: This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day. Special Requirements/Certification: ServSafe Certification Five Guys Quality Control Certification The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Job DescriptionGENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into actionSDL2017
Dec 04, 2019
Full time
Job DescriptionGENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Deliver " What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * People Management- Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into actionSDL2017
