Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued growth and success. We are seeking positive and enthusiastic people who love to serve! We are seeking a Shift Manager to join our team. This is an excellent career development opportunity for a kitchen supervisor, team leader, or manager with at least one year of supervisory or management experience. The Shift Manager, a non-exempt management role, oversees the team, the kitchen, and the front of house all in an effort to ensure a great shift in a clean restaurant! The Shift Manager is primarily responsible for completing the following responsibilities: Completes Opening & Closing Manager Procedures Leads and/or performs the opening procedures and set-up and prepares the Shack to be guest-ready by opening. Ensures that the team maintains clean and organized storage areas and follows all receiving procedures. Manages the cleanliness of the facility to exceed Department of Health standards while ensuring that it is aesthetically appealing. Takes the necessary steps to ensure that all equipment functions properly in order to provide the team with the tools they need to serve our guests to our high standards. Follows all cash-out procedures at the end of shift. Secures the Shack and ensures the safety and security of the team at all times. 2. Leads, Trains and Develops the Team Trains, coaches and guides team members and trainers during the shift - ensuring that all communication, and procedural tools are being used and followed - in a continuous effort to achieve operational excellence, effective communication and uncommon hospitality every day on every shift. Manages and cultivates relationships with the team, the guests, and the vendors. Manages the team's appearance and performance. 3. Manages and Drives the Shift Manages the shift to ensure the lowest possible wait times and amazing hospitality while driving sales, reducing waste and upholding quality standards. Manages shift labor to ensure proper staff utilization, proper employee breaks and overall labor efficiency during the shift. Manages and ensures that all cash handling, reconciliation and credit card procedures are followed on the shift to ensure the safe-keeping of our employees and the security of all cash and credit card transactions. Assists in ensuring compliance with all Shack standards as well as all local, state and federal safety, health, employment and liquor laws. Benefits Experience the Shacksperience: a clearly defined path to success! We believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward people who meet and exceed our standards of success. We call this the Shacksperience and we are committed to taking care of our Team Members through the opportunities it creates. You will enjoy competitive pay rates, generous benefits, great bonus programs, and career growth opportunities. Other benefits include: Medical, Dental, and Vision Insurance Transit Discount Program 401K Plan with Company Match Paid Time Off Program Flexible Spending Accounts Employee Dining Program Referral Bonus Online Training Program Corporate Fitness Discount Programs Choice of Global Cash Card or Direct Deposit Shift Manager - Restaurant Supervisor - Hospitality Food Service Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Oct 16, 2019
Full time
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued growth and success. We are seeking positive and enthusiastic people who love to serve! We are seeking a Shift Manager to join our team. This is an excellent career development opportunity for a kitchen supervisor, team leader, or manager with at least one year of supervisory or management experience. The Shift Manager, a non-exempt management role, oversees the team, the kitchen, and the front of house all in an effort to ensure a great shift in a clean restaurant! The Shift Manager is primarily responsible for completing the following responsibilities: Completes Opening & Closing Manager Procedures Leads and/or performs the opening procedures and set-up and prepares the Shack to be guest-ready by opening. Ensures that the team maintains clean and organized storage areas and follows all receiving procedures. Manages the cleanliness of the facility to exceed Department of Health standards while ensuring that it is aesthetically appealing. Takes the necessary steps to ensure that all equipment functions properly in order to provide the team with the tools they need to serve our guests to our high standards. Follows all cash-out procedures at the end of shift. Secures the Shack and ensures the safety and security of the team at all times. 2. Leads, Trains and Develops the Team Trains, coaches and guides team members and trainers during the shift - ensuring that all communication, and procedural tools are being used and followed - in a continuous effort to achieve operational excellence, effective communication and uncommon hospitality every day on every shift. Manages and cultivates relationships with the team, the guests, and the vendors. Manages the team's appearance and performance. 3. Manages and Drives the Shift Manages the shift to ensure the lowest possible wait times and amazing hospitality while driving sales, reducing waste and upholding quality standards. Manages shift labor to ensure proper staff utilization, proper employee breaks and overall labor efficiency during the shift. Manages and ensures that all cash handling, reconciliation and credit card procedures are followed on the shift to ensure the safe-keeping of our employees and the security of all cash and credit card transactions. Assists in ensuring compliance with all Shack standards as well as all local, state and federal safety, health, employment and liquor laws. Benefits Experience the Shacksperience: a clearly defined path to success! We believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward people who meet and exceed our standards of success. We call this the Shacksperience and we are committed to taking care of our Team Members through the opportunities it creates. You will enjoy competitive pay rates, generous benefits, great bonus programs, and career growth opportunities. Other benefits include: Medical, Dental, and Vision Insurance Transit Discount Program 401K Plan with Company Match Paid Time Off Program Flexible Spending Accounts Employee Dining Program Referral Bonus Online Training Program Corporate Fitness Discount Programs Choice of Global Cash Card or Direct Deposit Shift Manager - Restaurant Supervisor - Hospitality Food Service Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Shift Manager - McDonald's® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for:•Food Safety•Internal Communication•Inventory Management•Daily Maintenance and Cleanliness•Managing Crew•Quality Food Production•Exceptional Customer Service•Safety and Security•Scheduling•Training Additional Info: This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's Corporation or McDonald's USA, LLC. This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald's Corporation or McDonald's USA, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, will be your employer. This job posting contains some general information about what it is like to work in a McDonald's restaurant, but is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
Oct 16, 2019
Full time
Shift Manager - McDonald's® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for:•Food Safety•Internal Communication•Inventory Management•Daily Maintenance and Cleanliness•Managing Crew•Quality Food Production•Exceptional Customer Service•Safety and Security•Scheduling•Training Additional Info: This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's Corporation or McDonald's USA, LLC. This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald's Corporation or McDonald's USA, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, will be your employer. This job posting contains some general information about what it is like to work in a McDonald's restaurant, but is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Oct 16, 2019
Full time
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Oct 16, 2019
Full time
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Oct 16, 2019
Full time
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Hungry for Success? Our Quick Serve Restaurant Shift Manager opportunities allow to grow your management career at a company known for its variety of fresh and convenient food options. Assisting the store Restaurant Manager, it will be your job to help lead team to ensure our customers are happy, satisfied and keep coming back for our tasty offerings and superior customer service. Accepting one of our Quick Service Restaurant Shift Manager jobs puts you on the fast-track for future store management jobs and opportunities. What You'll Do as a Quick Service Restaurant Shift Manager Engage with the store team and customers to provide excellent customer service Manage our food operations, ensure food safety and promote food service Display a positive attitude and promote teamwork Assist in recruiting, training and developing the best restaurant team to drive performance Motivate and engage the restaurant team to provide great food Create and support a positive and fun work environment Exhibit professionalism in appearance, conduct and judgment Provide restaurant support by conducting associate orientation and training, food presentation, completing inventory counts, following food program guidelines, and running the cash register, when needed Maintain store cleanliness Assist in managing controllable costs You'll Be a Great Fit if You're Able to provide positive leadership and promote teamwork within the food team Committed to meeting high food safety and quality standards Excited to learn how to prepare great food Friendly & outgoing Customer service-oriented and like to help others At your best in a fast-paced environment Positive & professional Comfortable multi-tasking and adapt easily to change Someone who likes to have fun at work and work with a team Flexible in your availability Reliable with regular attendance Adept at basic computer and math skills Why Join the Team? Connections with great people and a great company Team environment that's supportive and fun Opportunities to learn about great customer service and retail Great pay (which includes weekly pay!), benefits, and career growth opportunities Kum & Go is an Equal Opportunity Employer QSR Subway Taco Johns
Oct 16, 2019
Full time
Hungry for Success? Our Quick Serve Restaurant Shift Manager opportunities allow to grow your management career at a company known for its variety of fresh and convenient food options. Assisting the store Restaurant Manager, it will be your job to help lead team to ensure our customers are happy, satisfied and keep coming back for our tasty offerings and superior customer service. Accepting one of our Quick Service Restaurant Shift Manager jobs puts you on the fast-track for future store management jobs and opportunities. What You'll Do as a Quick Service Restaurant Shift Manager Engage with the store team and customers to provide excellent customer service Manage our food operations, ensure food safety and promote food service Display a positive attitude and promote teamwork Assist in recruiting, training and developing the best restaurant team to drive performance Motivate and engage the restaurant team to provide great food Create and support a positive and fun work environment Exhibit professionalism in appearance, conduct and judgment Provide restaurant support by conducting associate orientation and training, food presentation, completing inventory counts, following food program guidelines, and running the cash register, when needed Maintain store cleanliness Assist in managing controllable costs You'll Be a Great Fit if You're Able to provide positive leadership and promote teamwork within the food team Committed to meeting high food safety and quality standards Excited to learn how to prepare great food Friendly & outgoing Customer service-oriented and like to help others At your best in a fast-paced environment Positive & professional Comfortable multi-tasking and adapt easily to change Someone who likes to have fun at work and work with a team Flexible in your availability Reliable with regular attendance Adept at basic computer and math skills Why Join the Team? Connections with great people and a great company Team environment that's supportive and fun Opportunities to learn about great customer service and retail Great pay (which includes weekly pay!), benefits, and career growth opportunities Kum & Go is an Equal Opportunity Employer QSR Subway Taco Johns
With over 125 offices and 350 recruiters in the US and Canada, we have connections that build rewarding careers and grow great brands. Our franchisees and recruiters are here for you without boundary restrictions! Want to move to another state? Want to hire managers throughout North America? We are unique in that our franchisees can work the entire country while offering you one point of contact for all your needs whether you want to hire managers or look for a job in multiple states. Our clients include nationwide and local restaurants, hotels, retail and grocery chains, assisted living facilities, hospitals, airport concourse outlets, spas, catering and wedding venues, casinos, companies that hire sales and customer service representatives and much more. Patrice & Associates is the largest and most successful hospitality and retail Executive Search firm in North America and has been in business for more than 25 years. Over these years, we have honed our methods that make us stand apart from our competition. We do what other firms say they "do" but "don't". We specialize in making recruiting calls to competing concepts sourcing people that aren't responding to internet ads. We do what other firms say they "do" but "don't". With unemployment lower than it's been in decades, it's a candidate's market. As your staffing partner we can "sell" your brand resulting in more candidates to interview. With unemployment lower than it's been in decades, it's a candidate's market. One point of Contact through our National Account Program serving all locations in North America. One point of Contact Higher Quality Candidates by leveraging 25+ years of networking plus over 300 recruiters talking to candidates every day. Higher Quality Candidates Our Clients call us the Gold Standard in Executive Search. If you think it's time to make a move don't waste another minute! We have a 25+ year reputation for making great matches that are a win-win for both the employer and employee. If you think it's time to make a move don't waste another minute! Finding your next career move can be a full-time job, but no worries, we make it a lot easier and even fun. We will steer you throughout the process for free. Finding your next career move can be a full-time job, We provide up-to-date information on the job market in your area, the hottest jobs and the best companies to work for. We provide up-to-date information on the job market in your area, Whether you know exactly what you want - or don't have a clue about the next position or salary you could command, we can help. Whether you know exactly what you want - or don't have a clue We want you to win and enjoy the process. Your success is our success.
Oct 16, 2019
Full time
With over 125 offices and 350 recruiters in the US and Canada, we have connections that build rewarding careers and grow great brands. Our franchisees and recruiters are here for you without boundary restrictions! Want to move to another state? Want to hire managers throughout North America? We are unique in that our franchisees can work the entire country while offering you one point of contact for all your needs whether you want to hire managers or look for a job in multiple states. Our clients include nationwide and local restaurants, hotels, retail and grocery chains, assisted living facilities, hospitals, airport concourse outlets, spas, catering and wedding venues, casinos, companies that hire sales and customer service representatives and much more. Patrice & Associates is the largest and most successful hospitality and retail Executive Search firm in North America and has been in business for more than 25 years. Over these years, we have honed our methods that make us stand apart from our competition. We do what other firms say they "do" but "don't". We specialize in making recruiting calls to competing concepts sourcing people that aren't responding to internet ads. We do what other firms say they "do" but "don't". With unemployment lower than it's been in decades, it's a candidate's market. As your staffing partner we can "sell" your brand resulting in more candidates to interview. With unemployment lower than it's been in decades, it's a candidate's market. One point of Contact through our National Account Program serving all locations in North America. One point of Contact Higher Quality Candidates by leveraging 25+ years of networking plus over 300 recruiters talking to candidates every day. Higher Quality Candidates Our Clients call us the Gold Standard in Executive Search. If you think it's time to make a move don't waste another minute! We have a 25+ year reputation for making great matches that are a win-win for both the employer and employee. If you think it's time to make a move don't waste another minute! Finding your next career move can be a full-time job, but no worries, we make it a lot easier and even fun. We will steer you throughout the process for free. Finding your next career move can be a full-time job, We provide up-to-date information on the job market in your area, the hottest jobs and the best companies to work for. We provide up-to-date information on the job market in your area, Whether you know exactly what you want - or don't have a clue about the next position or salary you could command, we can help. Whether you know exactly what you want - or don't have a clue We want you to win and enjoy the process. Your success is our success.
With over 125 offices and 350 recruiters in the US and Canada, we have connections that build rewarding careers and grow great brands. Our franchisees and recruiters are here for you without boundary restrictions! Want to move to another state? Want to hire managers throughout North America? We are unique in that our franchisees can work the entire country while offering you one point of contact for all your needs whether you want to hire managers or look for a job in multiple states. Our clients include nationwide and local restaurants, hotels, retail and grocery chains, assisted living facilities, hospitals, airport concourse outlets, spas, catering and wedding venues, casinos, companies that hire sales and customer service representatives and much more. Patrice & Associates is the largest and most successful hospitality and retail Executive Search firm in North America and has been in business for more than 25 years. Over these years, we have honed our methods that make us stand apart from our competition. We do what other firms say they "do" but "don't". We specialize in making recruiting calls to competing concepts sourcing people that aren't responding to internet ads. We do what other firms say they "do" but "don't". With unemployment lower than it's been in decades, it's a candidate's market. As your staffing partner we can "sell" your brand resulting in more candidates to interview. With unemployment lower than it's been in decades, it's a candidate's market. One point of Contact through our National Account Program serving all locations in North America. One point of Contact Higher Quality Candidates by leveraging 25+ years of networking plus over 300 recruiters talking to candidates every day. Higher Quality Candidates Our Clients call us the Gold Standard in Executive Search. If you think it's time to make a move don't waste another minute! We have a 25+ year reputation for making great matches that are a win-win for both the employer and employee. If you think it's time to make a move don't waste another minute! Finding your next career move can be a full-time job, but no worries, we make it a lot easier and even fun. We will steer you throughout the process for free. Finding your next career move can be a full-time job, We provide up-to-date information on the job market in your area, the hottest jobs and the best companies to work for. We provide up-to-date information on the job market in your area, Whether you know exactly what you want - or don't have a clue about the next position or salary you could command, we can help. Whether you know exactly what you want - or don't have a clue We want you to win and enjoy the process. Your success is our success.
Oct 16, 2019
Full time
With over 125 offices and 350 recruiters in the US and Canada, we have connections that build rewarding careers and grow great brands. Our franchisees and recruiters are here for you without boundary restrictions! Want to move to another state? Want to hire managers throughout North America? We are unique in that our franchisees can work the entire country while offering you one point of contact for all your needs whether you want to hire managers or look for a job in multiple states. Our clients include nationwide and local restaurants, hotels, retail and grocery chains, assisted living facilities, hospitals, airport concourse outlets, spas, catering and wedding venues, casinos, companies that hire sales and customer service representatives and much more. Patrice & Associates is the largest and most successful hospitality and retail Executive Search firm in North America and has been in business for more than 25 years. Over these years, we have honed our methods that make us stand apart from our competition. We do what other firms say they "do" but "don't". We specialize in making recruiting calls to competing concepts sourcing people that aren't responding to internet ads. We do what other firms say they "do" but "don't". With unemployment lower than it's been in decades, it's a candidate's market. As your staffing partner we can "sell" your brand resulting in more candidates to interview. With unemployment lower than it's been in decades, it's a candidate's market. One point of Contact through our National Account Program serving all locations in North America. One point of Contact Higher Quality Candidates by leveraging 25+ years of networking plus over 300 recruiters talking to candidates every day. Higher Quality Candidates Our Clients call us the Gold Standard in Executive Search. If you think it's time to make a move don't waste another minute! We have a 25+ year reputation for making great matches that are a win-win for both the employer and employee. If you think it's time to make a move don't waste another minute! Finding your next career move can be a full-time job, but no worries, we make it a lot easier and even fun. We will steer you throughout the process for free. Finding your next career move can be a full-time job, We provide up-to-date information on the job market in your area, the hottest jobs and the best companies to work for. We provide up-to-date information on the job market in your area, Whether you know exactly what you want - or don't have a clue about the next position or salary you could command, we can help. Whether you know exactly what you want - or don't have a clue We want you to win and enjoy the process. Your success is our success.
Store Number: 61 Drive your Future! Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. What Are We Looking For? Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Benefits: Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay 12818 Highway 56 NorthClintonSC29325
Oct 16, 2019
Full time
Store Number: 61 Drive your Future! Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. What Are We Looking For? Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Benefits: Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay 12818 Highway 56 NorthClintonSC29325
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Oct 16, 2019
Full time
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. What Are We Looking For? Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Benefits: Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay 3008 Highway 321 Cayce SC 29033
Oct 16, 2019
Full time
Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. What Are We Looking For? Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Benefits: Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay 3008 Highway 321 Cayce SC 29033
Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. Provides oversight for all games, game protection, and overall Table Games/Slots operations on assigned shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. Responsible for assisting in the budget process for the department by providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall integrity of daily Table Games and/or Slot operations; provides oversight for the gaming floor. Responsible for the accountability of the chips, cards, dice, and all other gaming equipment. Verifies table inventories and effectively manages table limits. Works closely with department leadership to implement and oversee overall strategies for engagement, customer service, comp ability, games layout and mix, revenue growth, and expense management in order to maximize profitability. Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers. Maintains and processes all paperwork, logs, schedules, and communication pertaining to the Table Games/Slots department. Responsible for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters. Bachelor's degree (B.A./B.S.) from four-year college or university; or minimum of five (5) years of experience in a comparable Table Games Operations leadership position; or equivalent combination of education and experience. Must have extensive knowledge of all Table Games/Slots and Table Games/Slots operations. Must have excellent written and verbal communication skills; must be fluent and literate in English. Ability to maintain a high level of confidentiality and professionalism. Must be proficient in Microsoft Office applications (Excel, Word, Outlook, etc.) and have knowledge of Table Games/Slots operating systems. Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must have excellent customer service and interpersonal skills. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Flexible to work all shifts, including nights, weekends, and holidays, as business needs dictate.
Oct 16, 2019
Full time
Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. Provides oversight for all games, game protection, and overall Table Games/Slots operations on assigned shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. Responsible for assisting in the budget process for the department by providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall integrity of daily Table Games and/or Slot operations; provides oversight for the gaming floor. Responsible for the accountability of the chips, cards, dice, and all other gaming equipment. Verifies table inventories and effectively manages table limits. Works closely with department leadership to implement and oversee overall strategies for engagement, customer service, comp ability, games layout and mix, revenue growth, and expense management in order to maximize profitability. Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers. Maintains and processes all paperwork, logs, schedules, and communication pertaining to the Table Games/Slots department. Responsible for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters. Bachelor's degree (B.A./B.S.) from four-year college or university; or minimum of five (5) years of experience in a comparable Table Games Operations leadership position; or equivalent combination of education and experience. Must have extensive knowledge of all Table Games/Slots and Table Games/Slots operations. Must have excellent written and verbal communication skills; must be fluent and literate in English. Ability to maintain a high level of confidentiality and professionalism. Must be proficient in Microsoft Office applications (Excel, Word, Outlook, etc.) and have knowledge of Table Games/Slots operating systems. Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must have excellent customer service and interpersonal skills. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Flexible to work all shifts, including nights, weekends, and holidays, as business needs dictate.
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Oct 16, 2019
Full time
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Oct 16, 2019
Full time
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued growth and success. We are seeking positive and enthusiastic people who love to serve! We are seeking a Shift Manager to join our team. This is an excellent career development opportunity for a kitchen supervisor, team leader, or manager with at least one year of supervisory or management experience. The Shift Manager, a non-exempt management role, oversees the team, the kitchen, and the front of house all in an effort to ensure a great shift in a clean restaurant! The Shift Manager is primarily responsible for completing the following responsibilities: Completes Opening & Closing Manager Procedures Leads and/or performs the opening procedures and set-up and prepares the Shack to be guest-ready by opening. Ensures that the team maintains clean and organized storage areas and follows all receiving procedures. Manages the cleanliness of the facility to exceed Department of Health standards while ensuring that it is aesthetically appealing. Takes the necessary steps to ensure that all equipment functions properly in order to provide the team with the tools they need to serve our guests to our high standards. Follows all cash-out procedures at the end of shift. Secures the Shack and ensures the safety and security of the team at all times. 2. Leads, Trains and Develops the Team Trains, coaches and guides team members and trainers during the shift - ensuring that all communication, and procedural tools are being used and followed - in a continuous effort to achieve operational excellence, effective communication and uncommon hospitality every day on every shift. Manages and cultivates relationships with the team, the guests, and the vendors. Manages the team's appearance and performance. 3. Manages and Drives the Shift Manages the shift to ensure the lowest possible wait times and amazing hospitality while driving sales, reducing waste and upholding quality standards. Manages shift labor to ensure proper staff utilization, proper employee breaks and overall labor efficiency during the shift. Manages and ensures that all cash handling, reconciliation and credit card procedures are followed on the shift to ensure the safe-keeping of our employees and the security of all cash and credit card transactions. Assists in ensuring compliance with all Shack standards as well as all local, state and federal safety, health, employment and liquor laws. Benefits Experience the Shacksperience: a clearly defined path to success! We believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward people who meet and exceed our standards of success. We call this the Shacksperience and we are committed to taking care of our Team Members through the opportunities it creates. You will enjoy competitive pay rates, generous benefits, great bonus programs, and career growth opportunities. Other benefits include: Medical, Dental, and Vision Insurance Transit Discount Program 401K Plan with Company Match Paid Time Off Program Flexible Spending Accounts Employee Dining Program Referral Bonus Online Training Program Corporate Fitness Discount Programs Choice of Global Cash Card or Direct Deposit Shift Manager - Restaurant Supervisor - Hospitality Food Service Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Oct 16, 2019
Full time
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued growth and success. We are seeking positive and enthusiastic people who love to serve! We are seeking a Shift Manager to join our team. This is an excellent career development opportunity for a kitchen supervisor, team leader, or manager with at least one year of supervisory or management experience. The Shift Manager, a non-exempt management role, oversees the team, the kitchen, and the front of house all in an effort to ensure a great shift in a clean restaurant! The Shift Manager is primarily responsible for completing the following responsibilities: Completes Opening & Closing Manager Procedures Leads and/or performs the opening procedures and set-up and prepares the Shack to be guest-ready by opening. Ensures that the team maintains clean and organized storage areas and follows all receiving procedures. Manages the cleanliness of the facility to exceed Department of Health standards while ensuring that it is aesthetically appealing. Takes the necessary steps to ensure that all equipment functions properly in order to provide the team with the tools they need to serve our guests to our high standards. Follows all cash-out procedures at the end of shift. Secures the Shack and ensures the safety and security of the team at all times. 2. Leads, Trains and Develops the Team Trains, coaches and guides team members and trainers during the shift - ensuring that all communication, and procedural tools are being used and followed - in a continuous effort to achieve operational excellence, effective communication and uncommon hospitality every day on every shift. Manages and cultivates relationships with the team, the guests, and the vendors. Manages the team's appearance and performance. 3. Manages and Drives the Shift Manages the shift to ensure the lowest possible wait times and amazing hospitality while driving sales, reducing waste and upholding quality standards. Manages shift labor to ensure proper staff utilization, proper employee breaks and overall labor efficiency during the shift. Manages and ensures that all cash handling, reconciliation and credit card procedures are followed on the shift to ensure the safe-keeping of our employees and the security of all cash and credit card transactions. Assists in ensuring compliance with all Shack standards as well as all local, state and federal safety, health, employment and liquor laws. Benefits Experience the Shacksperience: a clearly defined path to success! We believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward people who meet and exceed our standards of success. We call this the Shacksperience and we are committed to taking care of our Team Members through the opportunities it creates. You will enjoy competitive pay rates, generous benefits, great bonus programs, and career growth opportunities. Other benefits include: Medical, Dental, and Vision Insurance Transit Discount Program 401K Plan with Company Match Paid Time Off Program Flexible Spending Accounts Employee Dining Program Referral Bonus Online Training Program Corporate Fitness Discount Programs Choice of Global Cash Card or Direct Deposit Shift Manager - Restaurant Supervisor - Hospitality Food Service Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Raising Cane's is seeking experienced Restaurant Managers and Shift Managers for their high volume, fast-casual restaurants. Raising Cane's is experiencing rapid growth, is expanding, and opening several new restaurants in the area. Qualified Applicants will have previous management experience in the restaurant industry and will be someone who likes to work hard and have fun. This person will be responsible for managing shifts, conveying and upholding the company culture to crew members and customers, and will be a creative team player. APPLY NOW! Associated topics: assistant general manager, back end, backend, conference, deli manager, floor manager, front end, grocery store manager, partner, supervisor
Oct 16, 2019
Full time
Raising Cane's is seeking experienced Restaurant Managers and Shift Managers for their high volume, fast-casual restaurants. Raising Cane's is experiencing rapid growth, is expanding, and opening several new restaurants in the area. Qualified Applicants will have previous management experience in the restaurant industry and will be someone who likes to work hard and have fun. This person will be responsible for managing shifts, conveying and upholding the company culture to crew members and customers, and will be a creative team player. APPLY NOW! Associated topics: assistant general manager, back end, backend, conference, deli manager, floor manager, front end, grocery store manager, partner, supervisor
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Oct 16, 2019
Full time
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Oct 16, 2019
Full time
Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while assisting management with daily and weekly management responsibilities. __________________________________________________________________________________________ Essential Functions: Supervise work crew and ensure shift responsibilities are completed. Assist manager and assistant manager with daily bookwork and ensure it is accurate and complete. Initial training of new employees and on-going training of existing employees. Complete cash register transaction with customer and prepare orders. Prepare food products according to food preparation guidelines. A general working knowledge of all food/product preparation equipment. Perform cleaning duties in all areas of the store: Sweep and mop floors, sweep and pickup parking lot Wipe counters and dining room tables, and wash dishes and utensils Keep food preparation area clean and neat Empty trash receptacles and keep dumpster area clean Clean doors, windows, walls and restrooms as needed Clean and organize walk-in cooler, walk-in freezer and storage rooms Stock supplies as needed throughout the day. Putting away truck supplies from deliveries. Work as a "team" member to assure consistent customer satisfaction. Additional Responsibilities: Snow Shoveling as needed. Other duties as assigned. __________________________________________________________________________________________ Qualifications: Previous supervisory experience preferred. Above average math skills. A positive attitude with effective leadership qualities. Experience in fast food or retail preferred. 0
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued growth and success. We are seeking positive and enthusiastic people who love to serve! We are seeking a Shift Manager to join our team. This is an excellent career development opportunity for a kitchen supervisor, team leader, or manager with at least one year of supervisory or management experience. The Shift Manager, a non-exempt management role, oversees the team, the kitchen, and the front of house all in an effort to ensure a great shift in a clean restaurant! The Shift Manager is primarily responsible for completing the following responsibilities: Completes Opening & Closing Manager Procedures Leads and/or performs the opening procedures and set-up and prepares the Shack to be guest-ready by opening. Ensures that the team maintains clean and organized storage areas and follows all receiving procedures. Manages the cleanliness of the facility to exceed Department of Health standards while ensuring that it is aesthetically appealing. Takes the necessary steps to ensure that all equipment functions properly in order to provide the team with the tools they need to serve our guests to our high standards. Follows all cash-out procedures at the end of shift. Secures the Shack and ensures the safety and security of the team at all times. 2. Leads, Trains and Develops the Team Trains, coaches and guides team members and trainers during the shift - ensuring that all communication, and procedural tools are being used and followed - in a continuous effort to achieve operational excellence, effective communication and uncommon hospitality every day on every shift. Manages and cultivates relationships with the team, the guests, and the vendors. Manages the team's appearance and performance. 3. Manages and Drives the Shift Manages the shift to ensure the lowest possible wait times and amazing hospitality while driving sales, reducing waste and upholding quality standards. Manages shift labor to ensure proper staff utilization, proper employee breaks and overall labor efficiency during the shift. Manages and ensures that all cash handling, reconciliation and credit card procedures are followed on the shift to ensure the safe-keeping of our employees and the security of all cash and credit card transactions. Assists in ensuring compliance with all Shack standards as well as all local, state and federal safety, health, employment and liquor laws. Benefits Experience the Shacksperience: a clearly defined path to success! We believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward people who meet and exceed our standards of success. We call this the Shacksperience and we are committed to taking care of our Team Members through the opportunities it creates. You will enjoy competitive pay rates, generous benefits, great bonus programs, and career growth opportunities. Other benefits include: Medical, Dental, and Vision Insurance Transit Discount Program 401K Plan with Company Match Paid Time Off Program Flexible Spending Accounts Employee Dining Program Referral Bonus Online Training Program Corporate Fitness Discount Programs Choice of Global Cash Card or Direct Deposit Shift Manager - Restaurant Supervisor - Hospitality Food Service Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Oct 16, 2019
Full time
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued growth and success. We are seeking positive and enthusiastic people who love to serve! We are seeking a Shift Manager to join our team. This is an excellent career development opportunity for a kitchen supervisor, team leader, or manager with at least one year of supervisory or management experience. The Shift Manager, a non-exempt management role, oversees the team, the kitchen, and the front of house all in an effort to ensure a great shift in a clean restaurant! The Shift Manager is primarily responsible for completing the following responsibilities: Completes Opening & Closing Manager Procedures Leads and/or performs the opening procedures and set-up and prepares the Shack to be guest-ready by opening. Ensures that the team maintains clean and organized storage areas and follows all receiving procedures. Manages the cleanliness of the facility to exceed Department of Health standards while ensuring that it is aesthetically appealing. Takes the necessary steps to ensure that all equipment functions properly in order to provide the team with the tools they need to serve our guests to our high standards. Follows all cash-out procedures at the end of shift. Secures the Shack and ensures the safety and security of the team at all times. 2. Leads, Trains and Develops the Team Trains, coaches and guides team members and trainers during the shift - ensuring that all communication, and procedural tools are being used and followed - in a continuous effort to achieve operational excellence, effective communication and uncommon hospitality every day on every shift. Manages and cultivates relationships with the team, the guests, and the vendors. Manages the team's appearance and performance. 3. Manages and Drives the Shift Manages the shift to ensure the lowest possible wait times and amazing hospitality while driving sales, reducing waste and upholding quality standards. Manages shift labor to ensure proper staff utilization, proper employee breaks and overall labor efficiency during the shift. Manages and ensures that all cash handling, reconciliation and credit card procedures are followed on the shift to ensure the safe-keeping of our employees and the security of all cash and credit card transactions. Assists in ensuring compliance with all Shack standards as well as all local, state and federal safety, health, employment and liquor laws. Benefits Experience the Shacksperience: a clearly defined path to success! We believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward people who meet and exceed our standards of success. We call this the Shacksperience and we are committed to taking care of our Team Members through the opportunities it creates. You will enjoy competitive pay rates, generous benefits, great bonus programs, and career growth opportunities. Other benefits include: Medical, Dental, and Vision Insurance Transit Discount Program 401K Plan with Company Match Paid Time Off Program Flexible Spending Accounts Employee Dining Program Referral Bonus Online Training Program Corporate Fitness Discount Programs Choice of Global Cash Card or Direct Deposit Shift Manager - Restaurant Supervisor - Hospitality Food Service Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Description Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment. Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. JOB SUMMARY: The Beverage Shift Manager oversees the day to day activities of multiple beverage outlets and directly supervises all corresponding personnel. This responsibility encompasses profitability, employee relations and customer relations. ESSENTIAL JOB FUNCTIONS: Directly supervise all Beverage personnel and operations during assigned shifts. Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals. Properly schedule employees in accordance with customer volumes. Resolve customer claims or other disputes between subordinate employees in a fair and patient manner. Seek ways in which to reduce departmental operating costs without affecting the quality of beverage or service. Keep the Beverage Manager informed of all pertinent information and irregularities occurring in the Beverage Department. Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all times. Interact effectively with all other departments. QUALIFICATIONS: Work requires prior bartending/beverage experience. Must have knowledge of beverages, glassware, and garnishes. Work requires a minimum of 1 year Beverage Supervisory experience Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant interaction with staff and public. Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke. DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES ): Qualifications Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Employee Status :Regular Job Level :Team Leader
Oct 16, 2019
Full time
Description Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment. Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. JOB SUMMARY: The Beverage Shift Manager oversees the day to day activities of multiple beverage outlets and directly supervises all corresponding personnel. This responsibility encompasses profitability, employee relations and customer relations. ESSENTIAL JOB FUNCTIONS: Directly supervise all Beverage personnel and operations during assigned shifts. Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals. Properly schedule employees in accordance with customer volumes. Resolve customer claims or other disputes between subordinate employees in a fair and patient manner. Seek ways in which to reduce departmental operating costs without affecting the quality of beverage or service. Keep the Beverage Manager informed of all pertinent information and irregularities occurring in the Beverage Department. Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all times. Interact effectively with all other departments. QUALIFICATIONS: Work requires prior bartending/beverage experience. Must have knowledge of beverages, glassware, and garnishes. Work requires a minimum of 1 year Beverage Supervisory experience Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant interaction with staff and public. Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke. DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES ): Qualifications Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Employee Status :Regular Job Level :Team Leader