Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Summary: The Lead position is supervisory role in the Mountain Dining Department. The Lead managesthe staffin day to day tasks while under the management's scope. Leads helpmakesure the operations run smoothly each day and that the staffis on task and receive breaks each day. Job Requirements: Educational Requirements: HS Diploma or GED Communication Requirements: Ability to speak, read and communicate clearly in English Guest service skills: Professionalism and strong guest service skills, attention to detail and timeliness Flexible schedule required during peak times throughout the season Cash handling experience Strong interpersonal skills Track record of strong leadership Ability to lift/carry 50lbs Ability to stand/walk for extended periods of time, up to 8 hours Ability to obtain a Food Handler's Card Ability to obtain TIPS or equivilent company approved alcohol compliance training certification Work Schedule: Must have a flexible work schedule which includes holidays and weekends. Full Time (40 hours a week) shifts are available as well as the opportunity for Overtime during Peak business periods. Having opened for business less than 30 years ago, Snow Creek has already converted thousands of first-timers into lifelong skiers and riders. Join our team and continue creating epic experiences for guests at Kansas City's premier winter destination. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 260427
Jan 15, 2021
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Summary: The Lead position is supervisory role in the Mountain Dining Department. The Lead managesthe staffin day to day tasks while under the management's scope. Leads helpmakesure the operations run smoothly each day and that the staffis on task and receive breaks each day. Job Requirements: Educational Requirements: HS Diploma or GED Communication Requirements: Ability to speak, read and communicate clearly in English Guest service skills: Professionalism and strong guest service skills, attention to detail and timeliness Flexible schedule required during peak times throughout the season Cash handling experience Strong interpersonal skills Track record of strong leadership Ability to lift/carry 50lbs Ability to stand/walk for extended periods of time, up to 8 hours Ability to obtain a Food Handler's Card Ability to obtain TIPS or equivilent company approved alcohol compliance training certification Work Schedule: Must have a flexible work schedule which includes holidays and weekends. Full Time (40 hours a week) shifts are available as well as the opportunity for Overtime during Peak business periods. Having opened for business less than 30 years ago, Snow Creek has already converted thousands of first-timers into lifelong skiers and riders. Join our team and continue creating epic experiences for guests at Kansas City's premier winter destination. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 260427
Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures. To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey. Job Description Summary: The In Room Dining Manager is responsible for overseeing the In room dining department to ensure optimum performance, exceptional guest service and maximum profitability of all functions. S/he will train and motivate staff to exceed goals. The in room dining manager shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting the resort as both the Destination and Employer of Choic Job Description: Essential Job Functions: * Maintains a commitment to customer service and guest satisfaction * Leads and supervises the outlets team * Prepares forecasts and reports and assists in the development of the food & beverage budget * Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations * Takes initiative to develop and execute new promotions, events, etc. * Conducts monthly staff meetings to include ongoing training and safety classes * Responsible for daily report input and log book entries * Works with culinary to develop new food menus responsive of the local market * Enforces high standards of hygiene and sanitation within the outlets * Tracks payroll and revenue daily * Ensures the security of monies, credit and financial transactions * Establishes par levels for supplies and equipment * Supervises the performance, attendance, attitudes, appearance and conduct of team * Manages timely completion of performance appraisals * Monitors time punches in Timesaver, ensuring accurate payroll for all associates * Monitors and maintains the outlets' systems and equipment to ensure their optimum performance * Develops and implements controls for expense management * Implements strategies to continually improve revenues * Assists with the development, training and inspiration of outlets staff for promotion * Provides prompt follow-up to all guest concerns * Assists the Director of Food & Beverage with the design and implementation of training programs * Empowers team to exceed service standards * Instills a calm, organized approach in all stressful situations * Works with PS to recruit and hire staff * Completes all proper new hire and termination paperwork * Orders all necessary office supplies and ensures proper stocking levels * Maintains a safe and pleasant work environment * Ensures cleanliness of outlets' storage rooms * Promotes high associate morale * Recommends discipline and/or termination when appropriate of team members * Takes a proactive approach to coaching and counseling * Attends appropriate resort, division and department meetings * Resolves guest issues promptly and with great care and effectiveness * Maintains a strong knowledge of hospitality trends, especially food & beverage * Provides general resort information for guests * Utilizes labor management tools to schedule and control labor costs * Offers warm and sincere welcome/farewell for all guests of property including use of guest name & good eye contact with each guest * Maintains an up to date working knowledge of all resort amenities as well as any special events * Interacts with resort staff in a professional manner, assisting other departments with necessary information * Up sells other resort services and amenities to guests * Always maintains a professional demeanor and attitude * Communicates all pertinent information to the outlets team * Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor. * Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver. * Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised. * Maintains a professional appearance. Follows all company dress code standards * Remains alert, courteous and helpful to the guests and colleagues at all time Associate is held accountable for all duties of this job and other duties as assigned. Experience and Education: * High school diploma, GED, or the equivalent work experience required * Two or four year degree in field of choice preferred * At least three years supervisory food and beverage experience required * Prior Four or Five Diamond experience preferred JOB REQUIREMENTS: * Must be a United States citizen or possess a valid work permit * Must have valid driver's license and meet company driving standards * Must be able to read, write and speak English * Meets age requirement to serve alcoholic beverages. * Food handling certificate. * Knowledge of various food service styles (i.e., French service, tableside flambé service, butler style service). * Must have excellent leadership skills * Must be a positive example for staff * Must be able to work well under pressure * Must be able to accurately follow instructions, both verbally and written * Must be highly detailed orientated * Must have excellent computer skills * Must have strong working knowledge of Microsoft Office programs * Must be able to work in a fast paced environment * Must have excellent listening skills * Must possesses excellent communication skills * Must be professional in appearance and demeanor * Must always ensure a teamwork environment * Ability to work a flexible schedule that may include evenings, weekends and holidays * Must have the ability to deal effectively and interact well with the guests and associates * Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner * Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: * Must be able to stand and walk throughout the shift * Must be able to occasionally lift and carry up to 25 lbs at shoulder height and push/pull up to 75 lbs * Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently; squeezing and overhead reaching occasionally
Jan 20, 2021
Full time
Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures. To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey. Job Description Summary: The In Room Dining Manager is responsible for overseeing the In room dining department to ensure optimum performance, exceptional guest service and maximum profitability of all functions. S/he will train and motivate staff to exceed goals. The in room dining manager shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting the resort as both the Destination and Employer of Choic Job Description: Essential Job Functions: * Maintains a commitment to customer service and guest satisfaction * Leads and supervises the outlets team * Prepares forecasts and reports and assists in the development of the food & beverage budget * Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations * Takes initiative to develop and execute new promotions, events, etc. * Conducts monthly staff meetings to include ongoing training and safety classes * Responsible for daily report input and log book entries * Works with culinary to develop new food menus responsive of the local market * Enforces high standards of hygiene and sanitation within the outlets * Tracks payroll and revenue daily * Ensures the security of monies, credit and financial transactions * Establishes par levels for supplies and equipment * Supervises the performance, attendance, attitudes, appearance and conduct of team * Manages timely completion of performance appraisals * Monitors time punches in Timesaver, ensuring accurate payroll for all associates * Monitors and maintains the outlets' systems and equipment to ensure their optimum performance * Develops and implements controls for expense management * Implements strategies to continually improve revenues * Assists with the development, training and inspiration of outlets staff for promotion * Provides prompt follow-up to all guest concerns * Assists the Director of Food & Beverage with the design and implementation of training programs * Empowers team to exceed service standards * Instills a calm, organized approach in all stressful situations * Works with PS to recruit and hire staff * Completes all proper new hire and termination paperwork * Orders all necessary office supplies and ensures proper stocking levels * Maintains a safe and pleasant work environment * Ensures cleanliness of outlets' storage rooms * Promotes high associate morale * Recommends discipline and/or termination when appropriate of team members * Takes a proactive approach to coaching and counseling * Attends appropriate resort, division and department meetings * Resolves guest issues promptly and with great care and effectiveness * Maintains a strong knowledge of hospitality trends, especially food & beverage * Provides general resort information for guests * Utilizes labor management tools to schedule and control labor costs * Offers warm and sincere welcome/farewell for all guests of property including use of guest name & good eye contact with each guest * Maintains an up to date working knowledge of all resort amenities as well as any special events * Interacts with resort staff in a professional manner, assisting other departments with necessary information * Up sells other resort services and amenities to guests * Always maintains a professional demeanor and attitude * Communicates all pertinent information to the outlets team * Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor. * Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver. * Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised. * Maintains a professional appearance. Follows all company dress code standards * Remains alert, courteous and helpful to the guests and colleagues at all time Associate is held accountable for all duties of this job and other duties as assigned. Experience and Education: * High school diploma, GED, or the equivalent work experience required * Two or four year degree in field of choice preferred * At least three years supervisory food and beverage experience required * Prior Four or Five Diamond experience preferred JOB REQUIREMENTS: * Must be a United States citizen or possess a valid work permit * Must have valid driver's license and meet company driving standards * Must be able to read, write and speak English * Meets age requirement to serve alcoholic beverages. * Food handling certificate. * Knowledge of various food service styles (i.e., French service, tableside flambé service, butler style service). * Must have excellent leadership skills * Must be a positive example for staff * Must be able to work well under pressure * Must be able to accurately follow instructions, both verbally and written * Must be highly detailed orientated * Must have excellent computer skills * Must have strong working knowledge of Microsoft Office programs * Must be able to work in a fast paced environment * Must have excellent listening skills * Must possesses excellent communication skills * Must be professional in appearance and demeanor * Must always ensure a teamwork environment * Ability to work a flexible schedule that may include evenings, weekends and holidays * Must have the ability to deal effectively and interact well with the guests and associates * Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner * Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: * Must be able to stand and walk throughout the shift * Must be able to occasionally lift and carry up to 25 lbs at shoulder height and push/pull up to 75 lbs * Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently; squeezing and overhead reaching occasionally
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: SUMMARY: To serve beverages and/or items on the menu to guests in a professional, competent, and prompt manner to ensure guest satisfaction. RESPONSIBILITIES: Pick up bank and guest checks from prescribed area. Set up bar. Break down bar, lock up liquor, and store fruit and juices properly. Accept drink orders from guests/servers in proper calling order. Make cocktails in accordance Beverage Standards using standard jigger. Work professionally with all guests and fellow associates. Follow all check handling procedures, including all credit card policies and procedures. No cash tabs. Red Line all drink orders from servers, checking all tickets for items that did not ring up correctly. Prepare beverage requisition for liquor. Create a pleasant, friendly, hospitable, effective and professional working atmosphere at all times. Perform duties in the prescribed safe manner using the established procedures and proper equipment. To follow set and established procedures regarding the use of promotional and birthday drinks. Inform all guests of Food and Beverage and bar promotional activities. To maintain a flexible work schedule in accordance with the business demands of the hotel. Complete all opening and closing duties as listed on the checklist. Comply with established procedures in the standard beverage manual regarding the serving of alcohol to and the identification of minors. Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing. Report to work on time and in full uniform. Each associate will be required to follow the rules as found in the Concord Hospitality Handbooks. Keep all bar areas neat and clean. Check and replace glassware where needed. Stock and replenish ice at all ice stations. Clean floors in area of responsibility at the end of each shift. Empty and steam-clean trashcans at the end of each shift or as necessary. Be responsible for the inventory of the soda and juices and their rotation of stock. Stock and replenish beer in bottles and kegs when necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Jan 19, 2021
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: SUMMARY: To serve beverages and/or items on the menu to guests in a professional, competent, and prompt manner to ensure guest satisfaction. RESPONSIBILITIES: Pick up bank and guest checks from prescribed area. Set up bar. Break down bar, lock up liquor, and store fruit and juices properly. Accept drink orders from guests/servers in proper calling order. Make cocktails in accordance Beverage Standards using standard jigger. Work professionally with all guests and fellow associates. Follow all check handling procedures, including all credit card policies and procedures. No cash tabs. Red Line all drink orders from servers, checking all tickets for items that did not ring up correctly. Prepare beverage requisition for liquor. Create a pleasant, friendly, hospitable, effective and professional working atmosphere at all times. Perform duties in the prescribed safe manner using the established procedures and proper equipment. To follow set and established procedures regarding the use of promotional and birthday drinks. Inform all guests of Food and Beverage and bar promotional activities. To maintain a flexible work schedule in accordance with the business demands of the hotel. Complete all opening and closing duties as listed on the checklist. Comply with established procedures in the standard beverage manual regarding the serving of alcohol to and the identification of minors. Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing. Report to work on time and in full uniform. Each associate will be required to follow the rules as found in the Concord Hospitality Handbooks. Keep all bar areas neat and clean. Check and replace glassware where needed. Stock and replenish ice at all ice stations. Clean floors in area of responsibility at the end of each shift. Empty and steam-clean trashcans at the end of each shift or as necessary. Be responsible for the inventory of the soda and juices and their rotation of stock. Stock and replenish beer in bottles and kegs when necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Jan 19, 2021
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Marriott Vacations Worldwide
Fountain Hills, Arizona
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY Supervises, directs and develops all kitchen/culinary staff to ensure consistent, high quality products are produced. Ensures overall success of daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions including food production, purchasing and sanitation. Focuses to continually improve guest and associate satisfaction while maintaining the operating budget. Ensures food safety and sanitation standards are in place and compliant. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists with all kitchen operations and preparation. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Maintains purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and associates as necessary. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all applicable laws and regulations. • Follows proper handling of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure standards are met. Leading Kitchen Operations • Supervises and coordinates activities of cooks and staff engaged in food preparation. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Maintains the productivity level of associates. • Ensures associates understand expectations and parameters. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. • Ensures policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Sets a positive example for guest relations. • Empowers associates to provide excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance. • Trains associates in safety procedures. Conducting Human Resources Activities • Participates in interviewing and hiring of team members with the appropriate skills. • Uses all available on the job training tools to train new associates and provide follow-up training as necessary. • Communicates performance expectations in accordance with job descriptions for each position. • Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. • Ensures associates understand Company, Resort and Departmental expectations and parameters. • Ensures associates are cross-trained to support successful daily operations. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them. • Schedules associates to business demands and tracks associate time and attendance. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. • Observes service behaviors of associates and provides feedback to individuals. • Ensures associate recognition is taking place on all shifts. • Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns. • Participates in associate progressive discipline procedures. • Reviews associate satisfaction results. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Jan 19, 2021
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY Supervises, directs and develops all kitchen/culinary staff to ensure consistent, high quality products are produced. Ensures overall success of daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions including food production, purchasing and sanitation. Focuses to continually improve guest and associate satisfaction while maintaining the operating budget. Ensures food safety and sanitation standards are in place and compliant. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists with all kitchen operations and preparation. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Maintains purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and associates as necessary. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all applicable laws and regulations. • Follows proper handling of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure standards are met. Leading Kitchen Operations • Supervises and coordinates activities of cooks and staff engaged in food preparation. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Maintains the productivity level of associates. • Ensures associates understand expectations and parameters. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. • Ensures policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Sets a positive example for guest relations. • Empowers associates to provide excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance. • Trains associates in safety procedures. Conducting Human Resources Activities • Participates in interviewing and hiring of team members with the appropriate skills. • Uses all available on the job training tools to train new associates and provide follow-up training as necessary. • Communicates performance expectations in accordance with job descriptions for each position. • Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. • Ensures associates understand Company, Resort and Departmental expectations and parameters. • Ensures associates are cross-trained to support successful daily operations. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them. • Schedules associates to business demands and tracks associate time and attendance. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. • Observes service behaviors of associates and provides feedback to individuals. • Ensures associate recognition is taking place on all shifts. • Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns. • Participates in associate progressive discipline procedures. • Reviews associate satisfaction results. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Jan 19, 2021
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Jan 19, 2021
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Jan 19, 2021
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Jan 19, 2021
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
Jan 19, 2021
Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again! The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Key Responsibilities: Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the hotel's mixing and presentation standards. Serve guests with all beverage requirements in a friendly, courteous and professional manner. Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. Follow all state liquor laws. Know hotel services and facilities. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Respond to guests' problems, complaints and accidents. Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. Ensure that the bar and service areas are kept clean and tidy during service. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Perform other duties as requested by management. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager. Our Benefits (applies to Full Time Associates Only) - Manager Benefits start 7 days after first day! Competitive Pay aligned with the local market Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price
OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts. At Ulta Beauty, we re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose a place of vision, mission, and lived values where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. THE IMPACT YOU CAN HAVE: As a Prestige Beauty Advisor at Ulta Beauty, you will have the opportunity to help our guests discover the truest expressions of their personal beauty . You will assist and consult. Explore and discover. And journey alongside our guests in ways that elevate the Ulta Beauty brand through shopping experiences that surprise and delight. As the face of our prestige line of products, you will maximize sales and create raving fans who can t help but come back for more. If all of this sounds interesting, you ll be tasked with accomplishing these goals by: Greeting all guests with friendly, prompt and courteous service Informing guests of current promotions, events and services within the store, promoting the Ulta Beauty loyalty and guest service programs Meeting/exceeding individual sales and productivity goals Presenting an image at all times that reflects the knowledge of the prestige cosmetic lines Performing makeup applications, skincare analysis and product demonstrations Booking appointments for scheduled special events Ensuring all testers within the prestige area are continuously in stock and maintained in compliance with hygiene standards Ensuring stock is always kept full within the prestige categories Ensuring all resets and planograms are correctly executed and maintained Ensuring makeover stations adhere to all company standards Executing and maintaining visual merchandising standards Maintaining standards of cleanliness and organization within the prestige area and Ulta Beauty color library THE ESSENTIALS FOR SUCCESS: Qualified candidates will possess 1+ year of prestige product line retail experience, with the ability to build and maintain strong guest relationships. Additional requirements include: A high school diploma (or equivalent), with 1 year of relevant work experience (or equivalent combination of education and experience) Proven ability to drive sales, products and services Strong leadership and troubleshooting skills The ability to work well independently and as part of a team A Demonstrator s license is required in Nevada A Cosmetology or Estheticians license is required in Maine Essential Functions: On a regular basis, requires the ability to stand, bend and lift 50 pounds of merchandise for a full-scheduled shift ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: body, dresser, esteticista, hairdresser, licensed, makeup artist, nail, nail technician, salon shampoo, spa
Jan 19, 2021
Full time
OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts. At Ulta Beauty, we re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose a place of vision, mission, and lived values where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. THE IMPACT YOU CAN HAVE: As a Prestige Beauty Advisor at Ulta Beauty, you will have the opportunity to help our guests discover the truest expressions of their personal beauty . You will assist and consult. Explore and discover. And journey alongside our guests in ways that elevate the Ulta Beauty brand through shopping experiences that surprise and delight. As the face of our prestige line of products, you will maximize sales and create raving fans who can t help but come back for more. If all of this sounds interesting, you ll be tasked with accomplishing these goals by: Greeting all guests with friendly, prompt and courteous service Informing guests of current promotions, events and services within the store, promoting the Ulta Beauty loyalty and guest service programs Meeting/exceeding individual sales and productivity goals Presenting an image at all times that reflects the knowledge of the prestige cosmetic lines Performing makeup applications, skincare analysis and product demonstrations Booking appointments for scheduled special events Ensuring all testers within the prestige area are continuously in stock and maintained in compliance with hygiene standards Ensuring stock is always kept full within the prestige categories Ensuring all resets and planograms are correctly executed and maintained Ensuring makeover stations adhere to all company standards Executing and maintaining visual merchandising standards Maintaining standards of cleanliness and organization within the prestige area and Ulta Beauty color library THE ESSENTIALS FOR SUCCESS: Qualified candidates will possess 1+ year of prestige product line retail experience, with the ability to build and maintain strong guest relationships. Additional requirements include: A high school diploma (or equivalent), with 1 year of relevant work experience (or equivalent combination of education and experience) Proven ability to drive sales, products and services Strong leadership and troubleshooting skills The ability to work well independently and as part of a team A Demonstrator s license is required in Nevada A Cosmetology or Estheticians license is required in Maine Essential Functions: On a regular basis, requires the ability to stand, bend and lift 50 pounds of merchandise for a full-scheduled shift ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: body, dresser, esteticista, hairdresser, licensed, makeup artist, nail, nail technician, salon shampoo, spa
Wyndham Destinations
West Yellowstone, MT 59758, USA
Go Put the World on VacationAt Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we're shaping the future of the timeshare industry by doing things never done before. That's part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. Guest Services SupervisorCreates a positive team environment responsible for ensuring compliance of "Count On Me" service standards for all guests and owners. Continuous improvement: Directs and communicates expectations, motivates associates to anticipate guest needs and exceed expectations. Champions and develops team empowerment embracing guest opportunity assuring satisfaction, loyalty and successful resolution. Directing front and back of house operations, maintaining room inventory at the highest levels of accuracy and efficiency. Analyzes and communicates technical operations between departments discovering opportunities prior to incident.Essential Job FunctionsResponsibilities include, but are not limited to:1. Responsible for daily operation of guest service shift: Plan daily short term front and back of house guest service operations; provideproper guest check-in, check-out procedures, analyze reports as required, communicate daily arrivals, departures and room inventory needs; ensure daily check list duties and tasks fully completed with follow up communications; administer schedule adjustments which result in the satisfaction of all guests, associates and financial requirements. (35% time)2. Maintain positive customer and associate relationships Interact with owners, guests, associates, answer inquiries, questions, and resolve possible satisfaction opportunities, train, develop and coach associates to resolve guest opportunities; utilize a "hands on approach" with associates on technical and soft skill customer service approaches. (25% time)3. Supports customer service standards: Deliver Count On Me Service ensuring guest satisfaction exceeding expectations; communicate reservation flag information directly enhancing guest requests. (20% time)4. Support audit standards: Ensurecompliance with Internal Audit, Quality Assurance and Loss Prevention; maintain Regional & Departmental Operating procedures to improve guest satisfaction and quality service scores. (15% time)5. Other duties as assigned: Assist Guest Services Management to coordinate and verify guest reservation information; other duties as assigned. (5% time)Minimum Requirements and Qualificationsa) Education- High School Diploma, 2 years post- high school education or equivalent experienceb) Training requirements- Valid driver's license- CPR certified a preferencec) Knowledge and skills- Basic understanding of resort financials- Demonstrated ability to work under pressure- Basic Leadership skills with ability to coach, mentor and train staff- Excellent verbal and written communication skills- Ability toaccurately follow instructions, both verbally and written- Excellent hospitality service skills- Detail orientedd) Technical Skills- Working knowledge of various computer software programs- Basic Working knowledge of property management systems- Working knowledge of Company reporting and associate timekeeping systems- Comprehension and literacy for analyzing reportse) Job experience- 2 year of supervisory experience or management- 2 years of hotel, timeshare or hospitality service experienceA World of InclusionHospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over the world.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and the location of the position for which you are applying.Job Requisition: R-17886
Jan 19, 2021
Full time
Go Put the World on VacationAt Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we're shaping the future of the timeshare industry by doing things never done before. That's part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. Guest Services SupervisorCreates a positive team environment responsible for ensuring compliance of "Count On Me" service standards for all guests and owners. Continuous improvement: Directs and communicates expectations, motivates associates to anticipate guest needs and exceed expectations. Champions and develops team empowerment embracing guest opportunity assuring satisfaction, loyalty and successful resolution. Directing front and back of house operations, maintaining room inventory at the highest levels of accuracy and efficiency. Analyzes and communicates technical operations between departments discovering opportunities prior to incident.Essential Job FunctionsResponsibilities include, but are not limited to:1. Responsible for daily operation of guest service shift: Plan daily short term front and back of house guest service operations; provideproper guest check-in, check-out procedures, analyze reports as required, communicate daily arrivals, departures and room inventory needs; ensure daily check list duties and tasks fully completed with follow up communications; administer schedule adjustments which result in the satisfaction of all guests, associates and financial requirements. (35% time)2. Maintain positive customer and associate relationships Interact with owners, guests, associates, answer inquiries, questions, and resolve possible satisfaction opportunities, train, develop and coach associates to resolve guest opportunities; utilize a "hands on approach" with associates on technical and soft skill customer service approaches. (25% time)3. Supports customer service standards: Deliver Count On Me Service ensuring guest satisfaction exceeding expectations; communicate reservation flag information directly enhancing guest requests. (20% time)4. Support audit standards: Ensurecompliance with Internal Audit, Quality Assurance and Loss Prevention; maintain Regional & Departmental Operating procedures to improve guest satisfaction and quality service scores. (15% time)5. Other duties as assigned: Assist Guest Services Management to coordinate and verify guest reservation information; other duties as assigned. (5% time)Minimum Requirements and Qualificationsa) Education- High School Diploma, 2 years post- high school education or equivalent experienceb) Training requirements- Valid driver's license- CPR certified a preferencec) Knowledge and skills- Basic understanding of resort financials- Demonstrated ability to work under pressure- Basic Leadership skills with ability to coach, mentor and train staff- Excellent verbal and written communication skills- Ability toaccurately follow instructions, both verbally and written- Excellent hospitality service skills- Detail orientedd) Technical Skills- Working knowledge of various computer software programs- Basic Working knowledge of property management systems- Working knowledge of Company reporting and associate timekeeping systems- Comprehension and literacy for analyzing reportse) Job experience- 2 year of supervisory experience or management- 2 years of hotel, timeshare or hospitality service experienceA World of InclusionHospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over the world.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and the location of the position for which you are applying.Job Requisition: R-17886
OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts. At Ulta Beauty, we re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose a place of vision, mission, and lived values where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. THE IMPACT YOU CAN HAVE: As a Prestige Beauty Advisor at Ulta Beauty, you will have the opportunity to help our guests discover the truest expressions of their personal beauty . You will assist and consult. Explore and discover. And journey alongside our guests in ways that elevate the Ulta Beauty brand through shopping experiences that surprise and delight. As the face of our prestige line of products, you will maximize sales and create raving fans who can t help but come back for more. If all of this sounds interesting, you ll be tasked with accomplishing these goals by: Greeting all guests with friendly, prompt and courteous service Informing guests of current promotions, events and services within the store, promoting the Ulta Beauty loyalty and guest service programs Meeting/exceeding individual sales and productivity goals Presenting an image at all times that reflects the knowledge of the prestige cosmetic lines Performing makeup applications, skincare analysis and product demonstrations Booking appointments for scheduled special events Ensuring all testers within the prestige area are continuously in stock and maintained in compliance with hygiene standards Ensuring stock is always kept full within the prestige categories Ensuring all resets and planograms are correctly executed and maintained Ensuring makeover stations adhere to all company standards Executing and maintaining visual merchandising standards Maintaining standards of cleanliness and organization within the prestige area and Ulta Beauty color library THE ESSENTIALS FOR SUCCESS: Qualified candidates will possess 1+ year of prestige product line retail experience, with the ability to build and maintain strong guest relationships. Additional requirements include: A high school diploma (or equivalent), with 1 year of relevant work experience (or equivalent combination of education and experience) Proven ability to drive sales, products and services Strong leadership and troubleshooting skills The ability to work well independently and as part of a team A Demonstrator s license is required in Nevada A Cosmetology or Estheticians license is required in Maine Essential Functions: On a regular basis, requires the ability to stand, bend and lift 50 pounds of merchandise for a full-scheduled shift ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: artist, barber, braiders, cosmetologist, day spa, facial threader, licensed, manicurista, stylist, waxing
Jan 19, 2021
Full time
OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts. At Ulta Beauty, we re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose a place of vision, mission, and lived values where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. THE IMPACT YOU CAN HAVE: As a Prestige Beauty Advisor at Ulta Beauty, you will have the opportunity to help our guests discover the truest expressions of their personal beauty . You will assist and consult. Explore and discover. And journey alongside our guests in ways that elevate the Ulta Beauty brand through shopping experiences that surprise and delight. As the face of our prestige line of products, you will maximize sales and create raving fans who can t help but come back for more. If all of this sounds interesting, you ll be tasked with accomplishing these goals by: Greeting all guests with friendly, prompt and courteous service Informing guests of current promotions, events and services within the store, promoting the Ulta Beauty loyalty and guest service programs Meeting/exceeding individual sales and productivity goals Presenting an image at all times that reflects the knowledge of the prestige cosmetic lines Performing makeup applications, skincare analysis and product demonstrations Booking appointments for scheduled special events Ensuring all testers within the prestige area are continuously in stock and maintained in compliance with hygiene standards Ensuring stock is always kept full within the prestige categories Ensuring all resets and planograms are correctly executed and maintained Ensuring makeover stations adhere to all company standards Executing and maintaining visual merchandising standards Maintaining standards of cleanliness and organization within the prestige area and Ulta Beauty color library THE ESSENTIALS FOR SUCCESS: Qualified candidates will possess 1+ year of prestige product line retail experience, with the ability to build and maintain strong guest relationships. Additional requirements include: A high school diploma (or equivalent), with 1 year of relevant work experience (or equivalent combination of education and experience) Proven ability to drive sales, products and services Strong leadership and troubleshooting skills The ability to work well independently and as part of a team A Demonstrator s license is required in Nevada A Cosmetology or Estheticians license is required in Maine Essential Functions: On a regular basis, requires the ability to stand, bend and lift 50 pounds of merchandise for a full-scheduled shift ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: artist, barber, braiders, cosmetologist, day spa, facial threader, licensed, manicurista, stylist, waxing
Highgate HotelsHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.LocationThe all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it's an oasis of tranquility in the heart of Waikiki.Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it's where Hawaii vacations turn moments into memories.Our resort is proudly named in honor of Queen Lili'uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke'alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. 'Alohilani Resort Waikiki Beach.Employment StatusPart-TimeOverviewThe Night Auditor (Part-Time) is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.ResponsibilitiesMust be able to work with and understand financial information and data, and basic arithmetic functions.Must be willing to cross train in other accounting or hotel-related areas.Must be able to prioritize job functions in order to meet deadlines.Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).Audit and reconcile financial and statistical reports.Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.Prepare and distribute month-end reports.Audit and reconcile all Front Desk and Food & Beverage Cashier's work.Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.Prioritize job functions in order to meet deadlines.Ensure accuracy of all numbers reported including statistics.Input and update financial information into corporate communications network.Perform daily, weekly, monthly and annual data processing system functions as required.Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.Ensure overall guest satisfaction.Respond to governmental inquiries upon receipt.Handle guest requestsQualificationsHigh School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.Guest Service Experience preferred.Computer knowledge/skills required.Flexible and long hours sometimes required.Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Late/Overnight shiftMaintain a warm and friendly demeanor at all times.Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.Must be able to cross-train in other hotel related areas.Must be able to maintain confidentiality of information.Must be able to show initiative, including anticipating guest or operational needs.Perform other duties as requested by management.
Jan 18, 2021
Full time
Highgate HotelsHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.LocationThe all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it's an oasis of tranquility in the heart of Waikiki.Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it's where Hawaii vacations turn moments into memories.Our resort is proudly named in honor of Queen Lili'uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke'alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. 'Alohilani Resort Waikiki Beach.Employment StatusPart-TimeOverviewThe Night Auditor (Part-Time) is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.ResponsibilitiesMust be able to work with and understand financial information and data, and basic arithmetic functions.Must be willing to cross train in other accounting or hotel-related areas.Must be able to prioritize job functions in order to meet deadlines.Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).Audit and reconcile financial and statistical reports.Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.Prepare and distribute month-end reports.Audit and reconcile all Front Desk and Food & Beverage Cashier's work.Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.Prioritize job functions in order to meet deadlines.Ensure accuracy of all numbers reported including statistics.Input and update financial information into corporate communications network.Perform daily, weekly, monthly and annual data processing system functions as required.Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.Ensure overall guest satisfaction.Respond to governmental inquiries upon receipt.Handle guest requestsQualificationsHigh School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.Guest Service Experience preferred.Computer knowledge/skills required.Flexible and long hours sometimes required.Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Late/Overnight shiftMaintain a warm and friendly demeanor at all times.Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.Must be able to cross-train in other hotel related areas.Must be able to maintain confidentiality of information.Must be able to show initiative, including anticipating guest or operational needs.Perform other duties as requested by management.
Highgate HotelsHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.LocationPerfectly situated on famous Peachtree Street in downtown Atlanta, The Candler Hotel, a member of Curio Collection by Hilton, opens today within the historic Candler Building. The boutique-style hotel is a 17-story high-rise originally built in 1906 by Coca-Cola magnate Asa Griggs Candler as Atlanta's first steel skyscraper and is recognized on the National Register of Historic Places.After completing an expansive transformation led by award-winning interior designer Nicole Hollis, the building has been re-imagined as a luxurious, one-of-a-kind hospitality destination. Many of the building's original Beaux-Arts architectural details have been preserved including their marbleized lobby and Tiffany windows. The hotel features 265 graciously appointed guestrooms and suites, a library, a gym outfitted by Peloton, and 6,000-sq. ft. of event space. Additionally, the hotel's historic bank has been transformed into its signature restaurant and bar By George by local celebrity chef Hugh Acheson, a two-time James Beard Foundation Award winner and former contestant on Bravo's Top Chef Masters.Employment StatusFull-TimeOverviewThe Candler Hotel, Curio Collection by Hilton-Atlanta is currently seeking an energetic, hospitality-minded individual to join our team as the Night Auditor! This 265 room-and-suites hotel is conveniently located next to the downtown Atlanta attractions, major venues, and popular restaurants. At the Candler Hotel, Curio Collection by Hilton, we offer competitive benefits such as 401k w/company match, Medical/Dental/Vision/Life Insurance, and of course, hotel discounts with the largest hotel company in the world! The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.ResponsibilitiesMust be able to work with and understand financial information and data, and basic arithmetic functions.Must be willing to cross train in other accounting or hotel-related areas.Must be able to prioritize job functions in order to meet deadlines.Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).Audit and reconcile financial and statistical reports.Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.Prepare and distribute month-end reports.Audit and reconcile all Front Desk and Food & Beverage Cashier's work.Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.Prioritize job functions in order to meet deadlines.Ensure accuracy of all numbers reported including statistics.Input and update financial information into corporate communications network.Perform daily, weekly, monthly and annual data processing system functions as required.Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.Ensure overall guest satisfaction.Respond to governmental inquiries upon receipt.Handle guest requestsQualificationsHigh School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.Guest Service Experience preferred.OnQ Experience is preferred.Computer knowledge/skills required.Flexible and long hours sometimes required.Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Late/Overnight shiftMaintain a warm and friendly demeanor at all times.Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Highgate and Hilton Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Highgate and Hilton Hotel Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.Must be able to cross-train in other hotel related areas.Must be able to maintain confidentiality of information.Must be able to show initiative, including anticipating guest or operational needs.Perform other duties as requested by management.
Jan 18, 2021
Full time
Highgate HotelsHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.LocationPerfectly situated on famous Peachtree Street in downtown Atlanta, The Candler Hotel, a member of Curio Collection by Hilton, opens today within the historic Candler Building. The boutique-style hotel is a 17-story high-rise originally built in 1906 by Coca-Cola magnate Asa Griggs Candler as Atlanta's first steel skyscraper and is recognized on the National Register of Historic Places.After completing an expansive transformation led by award-winning interior designer Nicole Hollis, the building has been re-imagined as a luxurious, one-of-a-kind hospitality destination. Many of the building's original Beaux-Arts architectural details have been preserved including their marbleized lobby and Tiffany windows. The hotel features 265 graciously appointed guestrooms and suites, a library, a gym outfitted by Peloton, and 6,000-sq. ft. of event space. Additionally, the hotel's historic bank has been transformed into its signature restaurant and bar By George by local celebrity chef Hugh Acheson, a two-time James Beard Foundation Award winner and former contestant on Bravo's Top Chef Masters.Employment StatusFull-TimeOverviewThe Candler Hotel, Curio Collection by Hilton-Atlanta is currently seeking an energetic, hospitality-minded individual to join our team as the Night Auditor! This 265 room-and-suites hotel is conveniently located next to the downtown Atlanta attractions, major venues, and popular restaurants. At the Candler Hotel, Curio Collection by Hilton, we offer competitive benefits such as 401k w/company match, Medical/Dental/Vision/Life Insurance, and of course, hotel discounts with the largest hotel company in the world! The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.ResponsibilitiesMust be able to work with and understand financial information and data, and basic arithmetic functions.Must be willing to cross train in other accounting or hotel-related areas.Must be able to prioritize job functions in order to meet deadlines.Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).Audit and reconcile financial and statistical reports.Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.Prepare and distribute month-end reports.Audit and reconcile all Front Desk and Food & Beverage Cashier's work.Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.Prioritize job functions in order to meet deadlines.Ensure accuracy of all numbers reported including statistics.Input and update financial information into corporate communications network.Perform daily, weekly, monthly and annual data processing system functions as required.Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.Ensure overall guest satisfaction.Respond to governmental inquiries upon receipt.Handle guest requestsQualificationsHigh School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.Guest Service Experience preferred.OnQ Experience is preferred.Computer knowledge/skills required.Flexible and long hours sometimes required.Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Late/Overnight shiftMaintain a warm and friendly demeanor at all times.Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Highgate and Hilton Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Highgate and Hilton Hotel Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.Must be able to cross-train in other hotel related areas.Must be able to maintain confidentiality of information.Must be able to show initiative, including anticipating guest or operational needs.Perform other duties as requested by management.
Wyndham Destinations
North Myrtle Beach, South Carolina
Go Put the World on VacationAt Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we're shaping the future of the timeshare industry by doing things never done before. That's part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. ROOMS CONTROLLERThe Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. He/S he will act as a liaison between the Guest Services, Housekeeping, Engineering and Reservations departments regarding the status and distribution of all guest rooms. He/s he will organize room moves, control maximum occupancy days and supervise upgrades. He/she will maintain the company's expected high quality standards when interacting and communicating with internal and external customers. He/she will follow all safety protocols as dictated by company policy and maintain Occupational Safety and Health Administration(OSHA), including the new Global Harmonized System(GHS) regulations.Responsibilities include, but are not limited to:- Responsible for the Guest Room Inventory Distribution for the resort: Confers with all appropriate management regarding handling ofgroups, unusual circumstances, or special requests. Ensures that special reservations and accommodations are handled properly. Blocks group rooms, daily rooms, special request and VIP rooms. Maintains a room pool from which rooms may be pulled for early arrivals and special requests. Coordinates the status of rooms with Housekeeping and Engineering. Communicates priority arrivals with Housekeeping, Engineering and resort leadership as applicable. Is thoroughly knowledgeable with all resort room types and resort facilities. Have a thorough understanding of hotel occupancy trends(50% time)- Responsible for the Guest Services function of the resort: Promptly greet guests in a friendly and professional manner. Complete guest registration process, issue unit keys, and provide resort information and area attractions details and directions in accordance with Guest Services standards. Accurately process all cash and credit card transactions in accordance with establishedprocedures. Balance all cash receipts and work performed during shift and perform a bucket check on shift, post all guest charges, complete cashier and other reports, preparing deposit, and counting/ securing of assigned bank. Complete check out procedures, compute bills, and verify that the correct charges and credits are posted to the corresponding guest folio, collect payment and makes changes as required. May routinely reserve and confirm guest reservations for individuals and/or groups that are requested either by phone or from within the company; process cancellations, revisions, and information updates on changes. Make pre-arrival informational calls to booked incoming guests, confirm and cancel reservations for guests and answer a variety of questions for guests pertaining to their reservations. Provides quotes for room rates, completes reservation modification report weekly, send daily resort update, assist with Pay At The Front Desk (20% time)- Maintainpositive guest, owner and associate relationshipswhile cultivating a "Count on Me" Culture: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. Continuously exhibit the company's Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job; be respectful in every way; deliver a great experience. (15% time)- Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedures, and Standard Operating Procedures. (10%time)- Performs other duties as needed. (5% time)Minimum Requirements and Qualifications1. Education2. High School diploma or equivalentb) Training requirements (this is training that will need to be done once in position)0. Basic FD fundamentals1. Mainframe2. FOCUS3. IHotelier4. Network Share Folder5. Vacation Ownership Point System6. RCI7. Club Wyndham Memberships8. Comp stay bookings (BOD)9. Manual Points Deductions10. Points Refundc) Knowledge and skills0. Organizational Skills.1. Excellent communication skills.2. Acquires job skills and learns company policies and procedures to complete routine tasks.3. Ability to read and comprehend routine instructions, short correspondence and memos.4. Ability to give highpriority to customer service.5. Ability to solve problems with a minimum of supervision.6. Ability to read, write and understand English.7. Basic office skills helpful including basic math, proper cash handling procedures.8. Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.9. Ability to multi-task and work in a fast paced environment.10. Must be people oriented and able to work independently or with others as needed.11. Must be detail oriented.12. Must be able to abbreviate/ Short handd) Technical Skills0. PC Skills and Knowledge1. Ability to use basic office equipment including Fax, copier, printers2. Microsoft Office: Word, excel, outlook3. Key systems4. Hotel Hospitality Front office system knowledge a plus5. Must be able to easily and frequently change from one activity toanother while operating a switchboard or computer keyboarde) Job experience0. 1 year of guest services experience in a hospitality/hotel/resort environment and/or1. 1 year of customer service experience in service or retail environment2. Room InventoryUnless there is a legal requirement, experience will be accepted for the education requirement.A World of InclusionHospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over the world.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and the location of the position for which you are applying.Job Requisition: R-17784
Jan 17, 2021
Full time
Go Put the World on VacationAt Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 15,000 associates is diverse and dedicated, caring and creative. Together we're shaping the future of the timeshare industry by doing things never done before. That's part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. ROOMS CONTROLLERThe Rooms Controller will be responsible for coordinating and maintaining the hotel's day-to-day guest room inventory. He/S he will act as a liaison between the Guest Services, Housekeeping, Engineering and Reservations departments regarding the status and distribution of all guest rooms. He/s he will organize room moves, control maximum occupancy days and supervise upgrades. He/she will maintain the company's expected high quality standards when interacting and communicating with internal and external customers. He/she will follow all safety protocols as dictated by company policy and maintain Occupational Safety and Health Administration(OSHA), including the new Global Harmonized System(GHS) regulations.Responsibilities include, but are not limited to:- Responsible for the Guest Room Inventory Distribution for the resort: Confers with all appropriate management regarding handling ofgroups, unusual circumstances, or special requests. Ensures that special reservations and accommodations are handled properly. Blocks group rooms, daily rooms, special request and VIP rooms. Maintains a room pool from which rooms may be pulled for early arrivals and special requests. Coordinates the status of rooms with Housekeeping and Engineering. Communicates priority arrivals with Housekeeping, Engineering and resort leadership as applicable. Is thoroughly knowledgeable with all resort room types and resort facilities. Have a thorough understanding of hotel occupancy trends(50% time)- Responsible for the Guest Services function of the resort: Promptly greet guests in a friendly and professional manner. Complete guest registration process, issue unit keys, and provide resort information and area attractions details and directions in accordance with Guest Services standards. Accurately process all cash and credit card transactions in accordance with establishedprocedures. Balance all cash receipts and work performed during shift and perform a bucket check on shift, post all guest charges, complete cashier and other reports, preparing deposit, and counting/ securing of assigned bank. Complete check out procedures, compute bills, and verify that the correct charges and credits are posted to the corresponding guest folio, collect payment and makes changes as required. May routinely reserve and confirm guest reservations for individuals and/or groups that are requested either by phone or from within the company; process cancellations, revisions, and information updates on changes. Make pre-arrival informational calls to booked incoming guests, confirm and cancel reservations for guests and answer a variety of questions for guests pertaining to their reservations. Provides quotes for room rates, completes reservation modification report weekly, send daily resort update, assist with Pay At The Front Desk (20% time)- Maintainpositive guest, owner and associate relationshipswhile cultivating a "Count on Me" Culture: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. Continuously exhibit the company's Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job; be respectful in every way; deliver a great experience. (15% time)- Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedures, and Standard Operating Procedures. (10%time)- Performs other duties as needed. (5% time)Minimum Requirements and Qualifications1. Education2. High School diploma or equivalentb) Training requirements (this is training that will need to be done once in position)0. Basic FD fundamentals1. Mainframe2. FOCUS3. IHotelier4. Network Share Folder5. Vacation Ownership Point System6. RCI7. Club Wyndham Memberships8. Comp stay bookings (BOD)9. Manual Points Deductions10. Points Refundc) Knowledge and skills0. Organizational Skills.1. Excellent communication skills.2. Acquires job skills and learns company policies and procedures to complete routine tasks.3. Ability to read and comprehend routine instructions, short correspondence and memos.4. Ability to give highpriority to customer service.5. Ability to solve problems with a minimum of supervision.6. Ability to read, write and understand English.7. Basic office skills helpful including basic math, proper cash handling procedures.8. Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.9. Ability to multi-task and work in a fast paced environment.10. Must be people oriented and able to work independently or with others as needed.11. Must be detail oriented.12. Must be able to abbreviate/ Short handd) Technical Skills0. PC Skills and Knowledge1. Ability to use basic office equipment including Fax, copier, printers2. Microsoft Office: Word, excel, outlook3. Key systems4. Hotel Hospitality Front office system knowledge a plus5. Must be able to easily and frequently change from one activity toanother while operating a switchboard or computer keyboarde) Job experience0. 1 year of guest services experience in a hospitality/hotel/resort environment and/or1. 1 year of customer service experience in service or retail environment2. Room InventoryUnless there is a legal requirement, experience will be accepted for the education requirement.A World of InclusionHospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over the world.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and the location of the position for which you are applying.Job Requisition: R-17784
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Job Summary:A Snowcat Operator/Groomer will produce an exceptional snow surface and maintain theski slopes during all snow and weather conditions to the highest possible standard. Job Duties: Responsible for the safety of fellow employees and guests Responsibility and sensibility to maintain safe snowcat operation Maintain mountain skiing surfaces to highest level possible Ability to learn how to operate all Slope Grooming equipment and develop general mountain knowledge Minimize down time through basic preventative maintenance, cleanliness and up-keep of machines Manual labor in other Slopes and Trails work Maintain good working relationship and communicate work instructions with co-workers Receive daily working instructions from Advanced Operators, Leads and Supervisors Daily, as needed, communication with shop mechanics concerning mechanical problems Other duties as assigned Graveyard Shift 12:00am - 8:30am Qualifications: Valid driver's license with no restrictions - required Satisfactory MVR check - required Must be at least 18 years of age - required High school diploma or equivalent - required Able to lift up to 100 lbs - required Must be able to read, write, speak, comprehend and understand English fluently - required Team player and can work well in small groups - required Able to climb on and off the vehicles frequently - required Able to sit for extended periods of time while operating the snowcat - required Able to use two-way radios (both speaking and hearing instructions) - required End of season commitment required - required Ski and/or Snowboard - preferred In-person interview - required Intermediate Level Groomer Requirements: 2-4 years previous grooming experience in addition to above skills and requirements Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont's highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town. Come join the Stowe Mountain team where you'll instantly feel at home. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 279928
Jan 14, 2021
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Job Summary:A Snowcat Operator/Groomer will produce an exceptional snow surface and maintain theski slopes during all snow and weather conditions to the highest possible standard. Job Duties: Responsible for the safety of fellow employees and guests Responsibility and sensibility to maintain safe snowcat operation Maintain mountain skiing surfaces to highest level possible Ability to learn how to operate all Slope Grooming equipment and develop general mountain knowledge Minimize down time through basic preventative maintenance, cleanliness and up-keep of machines Manual labor in other Slopes and Trails work Maintain good working relationship and communicate work instructions with co-workers Receive daily working instructions from Advanced Operators, Leads and Supervisors Daily, as needed, communication with shop mechanics concerning mechanical problems Other duties as assigned Graveyard Shift 12:00am - 8:30am Qualifications: Valid driver's license with no restrictions - required Satisfactory MVR check - required Must be at least 18 years of age - required High school diploma or equivalent - required Able to lift up to 100 lbs - required Must be able to read, write, speak, comprehend and understand English fluently - required Team player and can work well in small groups - required Able to climb on and off the vehicles frequently - required Able to sit for extended periods of time while operating the snowcat - required Able to use two-way radios (both speaking and hearing instructions) - required End of season commitment required - required Ski and/or Snowboard - preferred In-person interview - required Intermediate Level Groomer Requirements: 2-4 years previous grooming experience in addition to above skills and requirements Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont's highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town. Come join the Stowe Mountain team where you'll instantly feel at home. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 279928
Description:There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You'll assist the drive-in restaurant's General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC. Basic job duties for the drive-in restaurant's Assistant Manager include:• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices• Performs restaurant opening and/or closing duties• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control • Completes weekly inventory as needed• Assists in administrative duties including maintaining files, records and all required documentation• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. • Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.QD Sonics Requirements:SONIC Drive-In Assistant Manager Requirements:• Ability to work irregular hours, nights, weekends and holidays• General knowledge and understanding of the restaurant industry or retail operations required• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision• Effective communication skills; basic math, reading and computer skills• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems• Willingness to abide by the appearance, uniform and hygiene standards at SONIC Additional Info:Additional SONIC Drive-In Assistant Manager Qualifications...• Friendly and smiling faces that enjoy providing courteous food service to our guests!• Professional individuals who value people and demonstrate respect for others!• A team player willing to meet and exceed drive-in goals and objectives.• Strong leadership skills with the ability to motivate and lead team members.• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!! All that's missing is you, so APPLY TODAY!SONIC and its independent franchise owners are Equal Opportunity Employers.
Jan 14, 2021
Full time
Description:There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You'll assist the drive-in restaurant's General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC. Basic job duties for the drive-in restaurant's Assistant Manager include:• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices• Performs restaurant opening and/or closing duties• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control • Completes weekly inventory as needed• Assists in administrative duties including maintaining files, records and all required documentation• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. • Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.QD Sonics Requirements:SONIC Drive-In Assistant Manager Requirements:• Ability to work irregular hours, nights, weekends and holidays• General knowledge and understanding of the restaurant industry or retail operations required• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision• Effective communication skills; basic math, reading and computer skills• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems• Willingness to abide by the appearance, uniform and hygiene standards at SONIC Additional Info:Additional SONIC Drive-In Assistant Manager Qualifications...• Friendly and smiling faces that enjoy providing courteous food service to our guests!• Professional individuals who value people and demonstrate respect for others!• A team player willing to meet and exceed drive-in goals and objectives.• Strong leadership skills with the ability to motivate and lead team members.• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!! All that's missing is you, so APPLY TODAY!SONIC and its independent franchise owners are Equal Opportunity Employers.
Tommy Bahama R&R Holdings Inc.
Palm Springs, California
California Applicants, please click here to review the CCPA notice.LIVE THE ISLAND LIFEIn 2016, we launched our first Marlin Bar in Coconut Point, Florida as a laid back space where locals and travelers could gather casually over food and drink. Two years later, a second oasis opened its doors in the mecca of mid-century modernism: Palm Springs, California. Since our guests are asking us for more, we are adding several throughout the United States over the next few years (and beyond). The Marlin Bar is the perfect spot to shop, enjoy frozen cocktails, light fare with friends & family where friendly service and casual vibe are always the catch of the day.SET THE COURSEThe Marlin Bar is a relaxed refuge, where our guest can unwind with a cocktail, light fare, and simultaneously enjoy some retail therapy.Our Assistant Manager will take responsibility for both the store and food and beverage with the purpose of providing the ultimate guest experience.This role will be repsonsible for supporting the GM and assisting with all management functions, including leading by example through motivation, support, and communicationBE THE MARLIN BAR GUIDECreate a relaxed destination - Build strong sales and service relationships with guests through inspiring and motivating the team into action. Set the tone, pace, and consistently role model key sales and service behaviors with every team member creating an optimal guest experience.Consistently cultivate an environment of open, authentic dialog throughout the location as well as with regional and home office partners.Set the course - Create a learning and nurturing environment for all team members that promotes a one team environment with sales and service at the forefront of every decision. Partner with the GM to develop and implement strategies to hire, and develop team members who are able to service the guest who is shopping and/or enjoying food and beverage.Manage effective onboarding of new team members as they orient to a unique environment where our guest seamlessly moves between retail and food and beverage. Set clear performance expectations, train on all product offerings (retail and food and beverage), coach, and give constructive performance feedback on a consistent basis.Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.Assist employees with career development strategies to improve employee retention and to build bench strength.Support the direction of the brand through merchandise assortments and menu options and promote product knowledge as a tool to enhance employee productivity, sales, and service levels.Build the perfect oasis - Be an outstanding ambassador of the brand by personally representing the season's trends and key items for the business both retail and food and beverage. Identify and implement strategies to improve productivity and cross selling opportunities.Manage upkeep of physical location and promptly communicate with the Corporate Facilities Team by utilizing internal tools to respond to maintenance and repair needs that will come up from time to time.Work with GM to analyze the business to provide specific weekly trends, assortment needs, and provide guest feedback to merchant and food and beverage teams.Collaborate with Visual and F teams to enhance product presentation.Drive profitability and promote an entrepreneurial spirit in all aspects of the location operations while remaining brand appropriate. Develop/streamline operational processes to maximize return.Assist in leading and directing the merchandising process in conjunction with the floor merchandiser and food & beverage.Understand each role and be willing to roll up your sleeves and help where help is needed.Manage expenses ensuring budgetary compliance. Participate in business financial planning as requested.Achieve sales plan through efficient planning, execution, and business analysis.Ensure consistent execution of Company policies and procedures.Manage daily payroll hours to budgeted payroll percentage.Proactively manage all aspects of loss prevention to ensure the protection of company assets including cash, merchandise, and company property.Incorporate and administer applicable safety programs for the employees, and guests.Perform other duties as required and that may occasionally be necessary to support the business.ESSENTIALS FOR LIFE IN PARADISECollege Degree in Business or related field is preferredMust be 18 years of age or older4+ years retail or restaurant experienceGenerally, 4+ years retail or restaurant experienceGenerally, 2+ year's management/supervision of team(s)Exposure to hospitality and guest service concepts and practicesExposure to Visual presentation (Retail and Food and Beverage) concepts and practices Computer skills (Microsoft Office)ESSENTIAL PHYSICAL REQUIREMENTSLift and/or move up to approximately 50 pounds frequentlyBending/stooping/kneeling required - frequentlyClimbing ladders - occasionallyRoutine standing for duration of shift (up to 8 hours)Possible Travel for training and assisting at other Tommy Bahama locationsAbility to work varied hours and days including nights, weekends and holidays as neededMahalo (thank you) for your interest in Tommy Bahama!Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
Jan 14, 2021
Full time
California Applicants, please click here to review the CCPA notice.LIVE THE ISLAND LIFEIn 2016, we launched our first Marlin Bar in Coconut Point, Florida as a laid back space where locals and travelers could gather casually over food and drink. Two years later, a second oasis opened its doors in the mecca of mid-century modernism: Palm Springs, California. Since our guests are asking us for more, we are adding several throughout the United States over the next few years (and beyond). The Marlin Bar is the perfect spot to shop, enjoy frozen cocktails, light fare with friends & family where friendly service and casual vibe are always the catch of the day.SET THE COURSEThe Marlin Bar is a relaxed refuge, where our guest can unwind with a cocktail, light fare, and simultaneously enjoy some retail therapy.Our Assistant Manager will take responsibility for both the store and food and beverage with the purpose of providing the ultimate guest experience.This role will be repsonsible for supporting the GM and assisting with all management functions, including leading by example through motivation, support, and communicationBE THE MARLIN BAR GUIDECreate a relaxed destination - Build strong sales and service relationships with guests through inspiring and motivating the team into action. Set the tone, pace, and consistently role model key sales and service behaviors with every team member creating an optimal guest experience.Consistently cultivate an environment of open, authentic dialog throughout the location as well as with regional and home office partners.Set the course - Create a learning and nurturing environment for all team members that promotes a one team environment with sales and service at the forefront of every decision. Partner with the GM to develop and implement strategies to hire, and develop team members who are able to service the guest who is shopping and/or enjoying food and beverage.Manage effective onboarding of new team members as they orient to a unique environment where our guest seamlessly moves between retail and food and beverage. Set clear performance expectations, train on all product offerings (retail and food and beverage), coach, and give constructive performance feedback on a consistent basis.Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.Assist employees with career development strategies to improve employee retention and to build bench strength.Support the direction of the brand through merchandise assortments and menu options and promote product knowledge as a tool to enhance employee productivity, sales, and service levels.Build the perfect oasis - Be an outstanding ambassador of the brand by personally representing the season's trends and key items for the business both retail and food and beverage. Identify and implement strategies to improve productivity and cross selling opportunities.Manage upkeep of physical location and promptly communicate with the Corporate Facilities Team by utilizing internal tools to respond to maintenance and repair needs that will come up from time to time.Work with GM to analyze the business to provide specific weekly trends, assortment needs, and provide guest feedback to merchant and food and beverage teams.Collaborate with Visual and F teams to enhance product presentation.Drive profitability and promote an entrepreneurial spirit in all aspects of the location operations while remaining brand appropriate. Develop/streamline operational processes to maximize return.Assist in leading and directing the merchandising process in conjunction with the floor merchandiser and food & beverage.Understand each role and be willing to roll up your sleeves and help where help is needed.Manage expenses ensuring budgetary compliance. Participate in business financial planning as requested.Achieve sales plan through efficient planning, execution, and business analysis.Ensure consistent execution of Company policies and procedures.Manage daily payroll hours to budgeted payroll percentage.Proactively manage all aspects of loss prevention to ensure the protection of company assets including cash, merchandise, and company property.Incorporate and administer applicable safety programs for the employees, and guests.Perform other duties as required and that may occasionally be necessary to support the business.ESSENTIALS FOR LIFE IN PARADISECollege Degree in Business or related field is preferredMust be 18 years of age or older4+ years retail or restaurant experienceGenerally, 4+ years retail or restaurant experienceGenerally, 2+ year's management/supervision of team(s)Exposure to hospitality and guest service concepts and practicesExposure to Visual presentation (Retail and Food and Beverage) concepts and practices Computer skills (Microsoft Office)ESSENTIAL PHYSICAL REQUIREMENTSLift and/or move up to approximately 50 pounds frequentlyBending/stooping/kneeling required - frequentlyClimbing ladders - occasionallyRoutine standing for duration of shift (up to 8 hours)Possible Travel for training and assisting at other Tommy Bahama locationsAbility to work varied hours and days including nights, weekends and holidays as neededMahalo (thank you) for your interest in Tommy Bahama!Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Job Summary:A Snowcat Operator/Groomer will produce an exceptional snow surface and maintain theski slopes during all snow and weather conditions to the highest standard possible. Job Duties: Responsible for the safety of fellow employees and guests Responsibility and sensibility to maintain safe snowcat operation Maintain mountain skiing surfaces to highest level possible Ability to learn how to operate all theSlope Grooming equipment and develop general mountain knowledge Minimize down time through basic preventative maintenance, cleanliness and up-keep of machines Manual labor in other Slopes and Trails work Maintain good working relationship and communicate work instructions with co-workers Receive daily working instructions from Advanced Operators, Leads and Supervisors Daily, as needed, communication with shop mechanics concerning mechanical problems Other duties as assigned Graveyard Shift 12:00am - 8:30am Qualifications: Valid driver's license with no restrictions - required Satisfactory MVR check - required Must be at least 18 years of age - required High school diploma or equivalent - required Able to lift up to 100 lbs - required Must be able to read, write, speak, comprehend and understand English fluently - required Team player and can work well in small groups - required Able to climb on and off the vehicles frequently - required Able to sit for extended periods of time while operating the snowcat - required Able to use two-way radios (both speaking and hearing instructions) - required End of season commitment required - required Ski and/or Snowboard - preferred In-person interview - required Previous Heavy Equipment and/or Grooming Experience - preferred Advanced Level Groomer Requirements: •5+ years previous grooming experience in addition to above skills and requirements Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont's highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town. Come join the Stowe Mountain team where you'll instantly feel at home. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 279890
Jan 13, 2021
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Job Summary:A Snowcat Operator/Groomer will produce an exceptional snow surface and maintain theski slopes during all snow and weather conditions to the highest standard possible. Job Duties: Responsible for the safety of fellow employees and guests Responsibility and sensibility to maintain safe snowcat operation Maintain mountain skiing surfaces to highest level possible Ability to learn how to operate all theSlope Grooming equipment and develop general mountain knowledge Minimize down time through basic preventative maintenance, cleanliness and up-keep of machines Manual labor in other Slopes and Trails work Maintain good working relationship and communicate work instructions with co-workers Receive daily working instructions from Advanced Operators, Leads and Supervisors Daily, as needed, communication with shop mechanics concerning mechanical problems Other duties as assigned Graveyard Shift 12:00am - 8:30am Qualifications: Valid driver's license with no restrictions - required Satisfactory MVR check - required Must be at least 18 years of age - required High school diploma or equivalent - required Able to lift up to 100 lbs - required Must be able to read, write, speak, comprehend and understand English fluently - required Team player and can work well in small groups - required Able to climb on and off the vehicles frequently - required Able to sit for extended periods of time while operating the snowcat - required Able to use two-way radios (both speaking and hearing instructions) - required End of season commitment required - required Ski and/or Snowboard - preferred In-person interview - required Previous Heavy Equipment and/or Grooming Experience - preferred Advanced Level Groomer Requirements: •5+ years previous grooming experience in addition to above skills and requirements Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont's highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town. Come join the Stowe Mountain team where you'll instantly feel at home. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 279890