Description: Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type; able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together. You set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers You want to learn how to run great restaurants from the best restaurant managers in the business and, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.
Jan 27, 2021
Full time
Description: Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type; able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together. You set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers You want to learn how to run great restaurants from the best restaurant managers in the business and, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.
Summary Description:The Shift Manager is accountable for leading the Restaurant Associate staff to deliver Steak 'n Shake operational and financial standards on scheduled shifts. The Shift Manager has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the highest quality burgers and shakes along with extending great service to our Guests. Requirements and Other Information:18 years or olderValid Driver's LicenseReports to the General ManagerNon-exempt position eligible for overtimeResponsibilitiesExecute a daily review of all areas of the restaurant - ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re-stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence.Maintain strict compliance with health, safety and security standards and procedures.Enforce Company safety, anti-harassment, and anti-discrimination policies.Effectively interact with Guests to ensure we exceed their expectations by providing guests the highest quality food and great service. Immediately address Guest concerns and complaints.Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching.Assign and verify all side work is accurately and efficiently completed.Maintain strict adherence to the cash handling and banking policies and procedures.Identify and report risk management situations - e.g. slip/fall reporting, employee injury, food quality/food-based illness, etc.Comply with and enforce Company dress and appearance standards. Ability to communicate effectively with and manage various vendors (e.g. landscapers, window cleaners, etc.)Any other operations task as determined by Company leadership.
Jan 23, 2021
Full time
Summary Description:The Shift Manager is accountable for leading the Restaurant Associate staff to deliver Steak 'n Shake operational and financial standards on scheduled shifts. The Shift Manager has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the highest quality burgers and shakes along with extending great service to our Guests. Requirements and Other Information:18 years or olderValid Driver's LicenseReports to the General ManagerNon-exempt position eligible for overtimeResponsibilitiesExecute a daily review of all areas of the restaurant - ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re-stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence.Maintain strict compliance with health, safety and security standards and procedures.Enforce Company safety, anti-harassment, and anti-discrimination policies.Effectively interact with Guests to ensure we exceed their expectations by providing guests the highest quality food and great service. Immediately address Guest concerns and complaints.Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching.Assign and verify all side work is accurately and efficiently completed.Maintain strict adherence to the cash handling and banking policies and procedures.Identify and report risk management situations - e.g. slip/fall reporting, employee injury, food quality/food-based illness, etc.Comply with and enforce Company dress and appearance standards. Ability to communicate effectively with and manage various vendors (e.g. landscapers, window cleaners, etc.)Any other operations task as determined by Company leadership.
Shift SupervisorOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!What Does a SHIFT SUPERVISOR do?Operates the restaurant in the absence of a ManagerInspires and guides their staffCompletes daily paperwork to record Burger King's success!Manages Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Shift Supervisor is to ensure that the store is whipping up Whoppers and keeping our customers happy and full! The shift managers are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork, managing financials and issuing/delivering deposits also come with the job. The Shift Supervisors lead the daily shifts and wrap up the store at the end of the day.Our People are Made to Order We are looking for awesome people to be on our team!You must be at least 18 years oldYou must be able to work in a fast-paced environment with your teamWorking Hard! The Shift Supervisor position requires several physical demands including:Counting money accuratelyReading and writing in EnglishCarrying up to 40 pounds regularlyBasic computer skillsRemaining on your feet for several hours at a timeReach, bend, see, stoop, kneel, squeeze, and pressCarrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality!Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Jan 23, 2021
Full time
Shift SupervisorOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!What Does a SHIFT SUPERVISOR do?Operates the restaurant in the absence of a ManagerInspires and guides their staffCompletes daily paperwork to record Burger King's success!Manages Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Shift Supervisor is to ensure that the store is whipping up Whoppers and keeping our customers happy and full! The shift managers are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork, managing financials and issuing/delivering deposits also come with the job. The Shift Supervisors lead the daily shifts and wrap up the store at the end of the day.Our People are Made to Order We are looking for awesome people to be on our team!You must be at least 18 years oldYou must be able to work in a fast-paced environment with your teamWorking Hard! The Shift Supervisor position requires several physical demands including:Counting money accuratelyReading and writing in EnglishCarrying up to 40 pounds regularlyBasic computer skillsRemaining on your feet for several hours at a timeReach, bend, see, stoop, kneel, squeeze, and pressCarrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality!Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Shift SupervisorOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!What Does a SHIFT SUPERVISOR do?Operates the restaurant in the absence of a ManagerInspires and guides their staffCompletes daily paperwork to record Burger King's success!Manages Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Shift Supervisor is to ensure that the store is whipping up Whoppers and keeping our customers happy and full! The shift managers are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork, managing financials and issuing/delivering deposits also come with the job. The Shift Supervisors lead the daily shifts and wrap up the store at the end of the day.Our People are Made to Order We are looking for awesome people to be on our team!You must be at least 18 years oldYou must be able to work in a fast-paced environment with your teamWorking Hard! The Shift Supervisor position requires several physical demands including:Counting money accuratelyReading and writing in EnglishCarrying up to 40 pounds regularlyBasic computer skillsRemaining on your feet for several hours at a timeReach, bend, see, stoop, kneel, squeeze, and pressCarrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality!Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Jan 23, 2021
Full time
Shift SupervisorOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!What Does a SHIFT SUPERVISOR do?Operates the restaurant in the absence of a ManagerInspires and guides their staffCompletes daily paperwork to record Burger King's success!Manages Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Shift Supervisor is to ensure that the store is whipping up Whoppers and keeping our customers happy and full! The shift managers are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork, managing financials and issuing/delivering deposits also come with the job. The Shift Supervisors lead the daily shifts and wrap up the store at the end of the day.Our People are Made to Order We are looking for awesome people to be on our team!You must be at least 18 years oldYou must be able to work in a fast-paced environment with your teamWorking Hard! The Shift Supervisor position requires several physical demands including:Counting money accuratelyReading and writing in EnglishCarrying up to 40 pounds regularlyBasic computer skillsRemaining on your feet for several hours at a timeReach, bend, see, stoop, kneel, squeeze, and pressCarrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality!Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
POSITION REPORT TO: Restaurant General Manager POSITION LOCATION: Assigned Restaurant DATE REVISED: November 2017 Statement of Purpose: The position of Assistant Manager is a fast paced role that assists with managing the daily operations and staff of the restaurant, including the execution of all company policies, procedures, programs, and systems. The Assistant Manager provides leadership, direction, training, and development to subordinate staff. The Assistant Manager also contributes to the success of the restaurant by building sales, working towards company goals, as well as driving restaurant profitability. Decisions are guided by established policies and procedures as well as the General Manager of the restaurant. Receives guidance and oversight from the restaurant General Manager on a regular basis. Accountabilities: Supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, and training employees; assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Coach and mentor team members to ensure employee's success on the job and guest satisfaction.Model professional behavior while creating a warm, fun, friendly, and hospitable atmosphere that encourages people to do their BEST.Occasionally assist with category job duties (bussing, serving, host, grill line, etc), as needed. (All state and federal labor laws apply).Assist with building store sales, by ensuring complete and timely execution of corporate & local marketing programs.Promote and follow suggestive selling techniques.Maximize table turnover, sales per guest, and sales per hour.Meet and greet guests; investigating and resolving food quality/service issues.Effectively manage the restaurant within the policies and company guidelines while ensuring 100% guest satisfaction at all times.Assist in maintaining efficient operations, appropriate cost controls, and profit management.Ensure OSHA, local health and safety codes, and company safety and security policy are met.Enforce safe work behaviors to maintain a safe environment for both guests and crew members.Monitor daily activities to ensure quality food and cleanliness standards.Control day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports and schedules, and taking appropriate actions.Control food costs by following recipes and portion control.Control costs by monitoring daily schedules and sales performance through effective use of the company's labor scheduling tool. Knowledge: Excellent communication skillsStrong interpersonal skills and conflict resolution abilitiesStrong planning and organization skillsDedication to providing exceptional guest serviceStrong analytical/problem solving skillsExceptional team building capabilityBasic business math and accounting skillsBasic personal computer literacyAbility to manage multiple projectsAbility to be a role model in employee appearance and presentationAvailable to work a variety of shifts and weekends Education/Experience: High School diploma or equivalentPrior leadership experience preferred, but not requiredA minimum of 2 years prior experience in a family, fast-food, or casual dining restaurant is preferredCollege and/or culinary schooling preferredA minimum age of 19 years QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed are representative of the knowledge, skill, and/or ability required.Must have a valid driver license.Must have a vehicle to take cash deposits to the designated local bank.Must be able to travel to business meetings and other locations as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee will regularly be required to:Stand for entire shift and walk for long periods of time without rest or sitting down.Push, lift, carry and transfer up to 50 pounds.Reach with hands.Use hands to finger, handle, or feel objects, tools, or controls.Bend and stoop.Have the ability to taste and smell.Verbally communicate with others.Have the ability to read and write clearly.Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area.
Jan 23, 2021
Full time
POSITION REPORT TO: Restaurant General Manager POSITION LOCATION: Assigned Restaurant DATE REVISED: November 2017 Statement of Purpose: The position of Assistant Manager is a fast paced role that assists with managing the daily operations and staff of the restaurant, including the execution of all company policies, procedures, programs, and systems. The Assistant Manager provides leadership, direction, training, and development to subordinate staff. The Assistant Manager also contributes to the success of the restaurant by building sales, working towards company goals, as well as driving restaurant profitability. Decisions are guided by established policies and procedures as well as the General Manager of the restaurant. Receives guidance and oversight from the restaurant General Manager on a regular basis. Accountabilities: Supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, and training employees; assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Coach and mentor team members to ensure employee's success on the job and guest satisfaction.Model professional behavior while creating a warm, fun, friendly, and hospitable atmosphere that encourages people to do their BEST.Occasionally assist with category job duties (bussing, serving, host, grill line, etc), as needed. (All state and federal labor laws apply).Assist with building store sales, by ensuring complete and timely execution of corporate & local marketing programs.Promote and follow suggestive selling techniques.Maximize table turnover, sales per guest, and sales per hour.Meet and greet guests; investigating and resolving food quality/service issues.Effectively manage the restaurant within the policies and company guidelines while ensuring 100% guest satisfaction at all times.Assist in maintaining efficient operations, appropriate cost controls, and profit management.Ensure OSHA, local health and safety codes, and company safety and security policy are met.Enforce safe work behaviors to maintain a safe environment for both guests and crew members.Monitor daily activities to ensure quality food and cleanliness standards.Control day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports and schedules, and taking appropriate actions.Control food costs by following recipes and portion control.Control costs by monitoring daily schedules and sales performance through effective use of the company's labor scheduling tool. Knowledge: Excellent communication skillsStrong interpersonal skills and conflict resolution abilitiesStrong planning and organization skillsDedication to providing exceptional guest serviceStrong analytical/problem solving skillsExceptional team building capabilityBasic business math and accounting skillsBasic personal computer literacyAbility to manage multiple projectsAbility to be a role model in employee appearance and presentationAvailable to work a variety of shifts and weekends Education/Experience: High School diploma or equivalentPrior leadership experience preferred, but not requiredA minimum of 2 years prior experience in a family, fast-food, or casual dining restaurant is preferredCollege and/or culinary schooling preferredA minimum age of 19 years QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed are representative of the knowledge, skill, and/or ability required.Must have a valid driver license.Must have a vehicle to take cash deposits to the designated local bank.Must be able to travel to business meetings and other locations as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee will regularly be required to:Stand for entire shift and walk for long periods of time without rest or sitting down.Push, lift, carry and transfer up to 50 pounds.Reach with hands.Use hands to finger, handle, or feel objects, tools, or controls.Bend and stoop.Have the ability to taste and smell.Verbally communicate with others.Have the ability to read and write clearly.Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area.
