Job Description What you will be doing Greet customers promptly upon taking a seat in the restaurant. Share any specials or make recommendations from the menu for the customer. Secure drink orders and take food orders in an efficient manner. Inspect food for accuracy and presentation prior to delivery. Maintain a clean table and assist with any refills or requests as needed. Complete all side station work and maintain a clean safe environment. Location Description 12201 Ridgedale Drive, Minnetonka, Minnesota 55343 Discover modern comfort at Sheraton Minneapolis West Hotel. Our Minnetonka hotel is a short drive from downtown Minneapolis, MN, MSP Airport and Lake Minnetonka. Enter our lovely grand atrium and feel right at home as our staff warmly welcomes you. Requirements What we are looking for High work ethic and self-initiative Customer service focused, excellent communication skills, both verbal and written, likes to communicate with guests and associates. Flexible to work varying schedules to include nights, weekends, and holidays Someone who enjoys working as and being part of a team that provides great experiences for our Guests! Hours: 5:30 am - 11:00 am, 3-4 days/week
Sep 27, 2023
Full time
Job Description What you will be doing Greet customers promptly upon taking a seat in the restaurant. Share any specials or make recommendations from the menu for the customer. Secure drink orders and take food orders in an efficient manner. Inspect food for accuracy and presentation prior to delivery. Maintain a clean table and assist with any refills or requests as needed. Complete all side station work and maintain a clean safe environment. Location Description 12201 Ridgedale Drive, Minnetonka, Minnesota 55343 Discover modern comfort at Sheraton Minneapolis West Hotel. Our Minnetonka hotel is a short drive from downtown Minneapolis, MN, MSP Airport and Lake Minnetonka. Enter our lovely grand atrium and feel right at home as our staff warmly welcomes you. Requirements What we are looking for High work ethic and self-initiative Customer service focused, excellent communication skills, both verbal and written, likes to communicate with guests and associates. Flexible to work varying schedules to include nights, weekends, and holidays Someone who enjoys working as and being part of a team that provides great experiences for our Guests! Hours: 5:30 am - 11:00 am, 3-4 days/week
Why us? Ninetwentyfive is an independent restaurant located at the center of the action, at The Hotel Landing just steps from the shores of Lake Minnetonka in beautiful Wayzata, MN. Applying a seasonal, local lens to coastal trends, ninetwentyfive delivers a casually sophisticated experience with signature Midwestern hospitality. As much a community gathering place as a restaurant, there's always something happening here - from live music to pet-friendly patio events, happy hour, unique tastings, special menus and more. Featuring seasonal food and beverage menus - including a robust, yet approachable wine and whiskey collection - ninetwentyfive reflects a mix of authentic Midwestern heritage and charming seaside influences from Charleston to Cape Cod. Ninetwentyfive is part of Sage Restaurant Concepts, a family of seasoned restaurateurs committed to consistently crafting exceptional experiences that forge a bond with our guests, enrich our communities and empower our people. We create industry-leading restaurant and bar concepts with soul for the people who live, work and play in the communities we serve. Throughout our portfolio, it rings true that we believe in the power of impacting lives through hospitality and work daily to fulfill that endeavor. We seek the best hospitality professionals achievers and leaders; passionate, highly competitive and exceptional people. In return, we provide every team member with unparalleled opportunities to exercise their responsibility and integrity, while growing themselves and building a valuable and rewarding career! Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. Benefits The Perks: Sage Hotel & Restaurant Discounts across the US Paid vacation, sick and holiday pay Medical, Vision, Dental Insurance, 401k Convenient Location Free Shift Meal ID: 6 Position Type: Regular Part-Time Property : Hotel Landing Outlet: Not Applicable Category: Restaurant Operations Address : 925 Lake St E City : Wayzata State : Minnesota EOE Protected Veterans/Disability
Oct 01, 2023
Full time
Why us? Ninetwentyfive is an independent restaurant located at the center of the action, at The Hotel Landing just steps from the shores of Lake Minnetonka in beautiful Wayzata, MN. Applying a seasonal, local lens to coastal trends, ninetwentyfive delivers a casually sophisticated experience with signature Midwestern hospitality. As much a community gathering place as a restaurant, there's always something happening here - from live music to pet-friendly patio events, happy hour, unique tastings, special menus and more. Featuring seasonal food and beverage menus - including a robust, yet approachable wine and whiskey collection - ninetwentyfive reflects a mix of authentic Midwestern heritage and charming seaside influences from Charleston to Cape Cod. Ninetwentyfive is part of Sage Restaurant Concepts, a family of seasoned restaurateurs committed to consistently crafting exceptional experiences that forge a bond with our guests, enrich our communities and empower our people. We create industry-leading restaurant and bar concepts with soul for the people who live, work and play in the communities we serve. Throughout our portfolio, it rings true that we believe in the power of impacting lives through hospitality and work daily to fulfill that endeavor. We seek the best hospitality professionals achievers and leaders; passionate, highly competitive and exceptional people. In return, we provide every team member with unparalleled opportunities to exercise their responsibility and integrity, while growing themselves and building a valuable and rewarding career! Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. Benefits The Perks: Sage Hotel & Restaurant Discounts across the US Paid vacation, sick and holiday pay Medical, Vision, Dental Insurance, 401k Convenient Location Free Shift Meal ID: 6 Position Type: Regular Part-Time Property : Hotel Landing Outlet: Not Applicable Category: Restaurant Operations Address : 925 Lake St E City : Wayzata State : Minnesota EOE Protected Veterans/Disability
Location A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment. The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities. Job Description To ensure all guests are greeted and seated in a friendly and courteous manner, ensuring all guests receive a fond farewell, using appropriate procedures, providing extraordinary customer service in accordance with Omni standards. Full time or part time availability. Must be available to work weekends Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service utilizing the "5-15" rule. 15 feet away non-verbal greeting, 5 feet away verbal greeting. Seat guests using Open Table software, ensuring server rotation on seating, pulling out chairs, placing clean menu in front of guest and letting the guest know who their server will be. Supports new Omni Safe and Clean protocols throughout the outlet to support Omni's Covid-19 related sanitation protocols. Answer the phone upbeat and positive, take reservations and answer guest inquiries. Control the pace of the restaurant through reservation times and seating. Assign server sections, ensuring servers work different sections daily. Take To-Go order and give them to the bartenders, when IDR/TO-Go is activated transfer the call to the proper individuals. Monitor dining rooms for seating availability, service, safety and wellbeing of guests. Assist servers and managers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Notify Managers and servers of VIP's and guest notes or issues. Attend department meetings and other required company trainings. Perform any other duties as assigned by management. Qualifications Must have strong verbal and written communication skills Prior host experience preferred Must be able to multitask Must consistently demonstrate excellent interpersonal skills, be teamwork-oriented, and exhibit a positive attitude. Must be willing to work a flexible schedule, including weekends, holidays and evenings. Must be able to work in a fast-paced environment and multitask. Physical Requirements: Must be able to stand and walk for an extended period of time or for an entire shift. Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance . Working Environment: Interior of restaurant kitchen and designated bar area, with occasional travel around the property as needed. Exposure to a kitchen environment with high temperatures. Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Tools & Equipment: Open Table, Kronos, Telephone, MICROS Computer and Card End of Job Description Job LocationsUS-MN-Eagan Posted Date3 weeks ago(9/11/2023 3:25 PM) Requisition ID 0 of Openings 1 Category (Portal Searching) Food & Beverage
Sep 30, 2023
Full time
Location A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment. The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities. Job Description To ensure all guests are greeted and seated in a friendly and courteous manner, ensuring all guests receive a fond farewell, using appropriate procedures, providing extraordinary customer service in accordance with Omni standards. Full time or part time availability. Must be available to work weekends Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service utilizing the "5-15" rule. 15 feet away non-verbal greeting, 5 feet away verbal greeting. Seat guests using Open Table software, ensuring server rotation on seating, pulling out chairs, placing clean menu in front of guest and letting the guest know who their server will be. Supports new Omni Safe and Clean protocols throughout the outlet to support Omni's Covid-19 related sanitation protocols. Answer the phone upbeat and positive, take reservations and answer guest inquiries. Control the pace of the restaurant through reservation times and seating. Assign server sections, ensuring servers work different sections daily. Take To-Go order and give them to the bartenders, when IDR/TO-Go is activated transfer the call to the proper individuals. Monitor dining rooms for seating availability, service, safety and wellbeing of guests. Assist servers and managers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Notify Managers and servers of VIP's and guest notes or issues. Attend department meetings and other required company trainings. Perform any other duties as assigned by management. Qualifications Must have strong verbal and written communication skills Prior host experience preferred Must be able to multitask Must consistently demonstrate excellent interpersonal skills, be teamwork-oriented, and exhibit a positive attitude. Must be willing to work a flexible schedule, including weekends, holidays and evenings. Must be able to work in a fast-paced environment and multitask. Physical Requirements: Must be able to stand and walk for an extended period of time or for an entire shift. Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance . Working Environment: Interior of restaurant kitchen and designated bar area, with occasional travel around the property as needed. Exposure to a kitchen environment with high temperatures. Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Tools & Equipment: Open Table, Kronos, Telephone, MICROS Computer and Card End of Job Description Job LocationsUS-MN-Eagan Posted Date3 weeks ago(9/11/2023 3:25 PM) Requisition ID 0 of Openings 1 Category (Portal Searching) Food & Beverage
Location A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment. The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities. Job Description To ensure all guests are greeted and seated in a friendly and courteous manner, ensuring all guests receive a fond farewell, using appropriate procedures, providing extraordinary customer service in accordance with Omni standards. Full time or part time availability. Must be available to work weekends Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service utilizing the "5-15" rule. 15 feet away non-verbal greeting, 5 feet away verbal greeting. Seat guests using Open Table software, ensuring server rotation on seating, pulling out chairs, placing clean menu in front of guest and letting the guest know who their server will be. Supports new Omni Safe and Clean protocols throughout the outlet to support Omni's Covid-19 related sanitation protocols. Answer the phone upbeat and positive, take reservations and answer guest inquiries. Control the pace of the restaurant through reservation times and seating. Assign server sections, ensuring servers work different sections daily. Take To-Go order and give them to the bartenders, when IDR/TO-Go is activated transfer the call to the proper individuals. Monitor dining rooms for seating availability, service, safety and wellbeing of guests. Assist servers and managers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Notify Managers and servers of VIP's and guest notes or issues. Attend department meetings and other required company trainings. Perform any other duties as assigned by management. Qualifications Must have strong verbal and written communication skills Prior host experience preferred Must be able to multitask Must consistently demonstrate excellent interpersonal skills, be teamwork-oriented, and exhibit a positive attitude. Must be willing to work a flexible schedule, including weekends, holidays and evenings. Must be able to work in a fast-paced environment and multitask. Physical Requirements: Must be able to stand and walk for an extended period of time or for an entire shift. Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Working Environment: Interior of restaurant kitchen and designated bar area, with occasional travel around the property as needed. Exposure to a kitchen environment with high temperatures. Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Tools & Equipment: Open Table, Kronos, Telephone, MICROS Computer and Card End of Job Description
Sep 29, 2023
Full time
Location A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment. The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities. Job Description To ensure all guests are greeted and seated in a friendly and courteous manner, ensuring all guests receive a fond farewell, using appropriate procedures, providing extraordinary customer service in accordance with Omni standards. Full time or part time availability. Must be available to work weekends Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service utilizing the "5-15" rule. 15 feet away non-verbal greeting, 5 feet away verbal greeting. Seat guests using Open Table software, ensuring server rotation on seating, pulling out chairs, placing clean menu in front of guest and letting the guest know who their server will be. Supports new Omni Safe and Clean protocols throughout the outlet to support Omni's Covid-19 related sanitation protocols. Answer the phone upbeat and positive, take reservations and answer guest inquiries. Control the pace of the restaurant through reservation times and seating. Assign server sections, ensuring servers work different sections daily. Take To-Go order and give them to the bartenders, when IDR/TO-Go is activated transfer the call to the proper individuals. Monitor dining rooms for seating availability, service, safety and wellbeing of guests. Assist servers and managers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Notify Managers and servers of VIP's and guest notes or issues. Attend department meetings and other required company trainings. Perform any other duties as assigned by management. Qualifications Must have strong verbal and written communication skills Prior host experience preferred Must be able to multitask Must consistently demonstrate excellent interpersonal skills, be teamwork-oriented, and exhibit a positive attitude. Must be willing to work a flexible schedule, including weekends, holidays and evenings. Must be able to work in a fast-paced environment and multitask. Physical Requirements: Must be able to stand and walk for an extended period of time or for an entire shift. Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Working Environment: Interior of restaurant kitchen and designated bar area, with occasional travel around the property as needed. Exposure to a kitchen environment with high temperatures. Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Tools & Equipment: Open Table, Kronos, Telephone, MICROS Computer and Card End of Job Description