Description Odawa Casino Resort Job Description Job Title:Cocktail Server Position Reports To:Beverage Supervisor Job Code:CCKTLR Department:Rendezvous Status:Non-Exempt Pay Grade:TP1 Date Written:07/30/2008 Revision Date:02/15/2022 Job Summary: The Cocktail Server is responsible for providing fast, friendly and courteous service to every customer while taking and serving beverage orders in the casino. Primary Duties & Responsibilities: Maintains upbeat and positive attitude. Monitors guest consumption of alcohol and professionally responds according to regulations and TIPS training. Greets, welcomes and invites our guests back. Works with Micros and processes all reports as necessary. Uses knowledge to up sell at all times. Has a thorough knowledge of the casino food and beverage selections. Anticipates the guests needs and accommodates them to the best of their ability. Assists management by informing them of any guest complaints. Works in an assigned area, such as the lounge, gaming floor. Pleasantly takes beverage orders from the casino guests and writes down for accuracy. May take orders and serve light meals and hors d'oeuvres. Presents the beverage order to the bartender in an efficient and courteous manner. Consistently cleans all trash and unwanted debris from assigned stations. Completes any set-up, closing or side work duties assigned. Requests identification from guests when legal age is in question. Keeps bar and service areas stocked and maintained including coffee and soda stations. Attends all meetings/ and or training sessions as required. System Access: Info Genesis POS System and Smartender Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: We create a culture that provides: 1. A fun, rewarding, safe, and consistent environment for our Team Members. 2. A warm reception, welcoming environment, and friendly atmosphere. 3. An optimal entertainment experience through exceptional service. 4. Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. 5. A contribution and connection to the community. Preference: Applies to Native Americans in accordance with applicable tribal law. Minimum Qualifications: Must be able to meet physical requirements such as significant lifting up to thirty-five (35) pounds, along with standing and walking for long periods of time, bending, reaching, stooping, pushing and pulling, moderate use of hands, wrists, and fingers as associated with carrying trays, computer and cash register usage. Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays, and special events, etc., as needed. You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position. Exposure to loud and continual noise levels and a smoke filled environment. Must be able to meet Odawa Casino Resort Internal training requirements. Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law. Must maintain the highest level of confidentiality at all times.
Oct 01, 2023
Full time
Description Odawa Casino Resort Job Description Job Title:Cocktail Server Position Reports To:Beverage Supervisor Job Code:CCKTLR Department:Rendezvous Status:Non-Exempt Pay Grade:TP1 Date Written:07/30/2008 Revision Date:02/15/2022 Job Summary: The Cocktail Server is responsible for providing fast, friendly and courteous service to every customer while taking and serving beverage orders in the casino. Primary Duties & Responsibilities: Maintains upbeat and positive attitude. Monitors guest consumption of alcohol and professionally responds according to regulations and TIPS training. Greets, welcomes and invites our guests back. Works with Micros and processes all reports as necessary. Uses knowledge to up sell at all times. Has a thorough knowledge of the casino food and beverage selections. Anticipates the guests needs and accommodates them to the best of their ability. Assists management by informing them of any guest complaints. Works in an assigned area, such as the lounge, gaming floor. Pleasantly takes beverage orders from the casino guests and writes down for accuracy. May take orders and serve light meals and hors d'oeuvres. Presents the beverage order to the bartender in an efficient and courteous manner. Consistently cleans all trash and unwanted debris from assigned stations. Completes any set-up, closing or side work duties assigned. Requests identification from guests when legal age is in question. Keeps bar and service areas stocked and maintained including coffee and soda stations. Attends all meetings/ and or training sessions as required. System Access: Info Genesis POS System and Smartender Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: We create a culture that provides: 1. A fun, rewarding, safe, and consistent environment for our Team Members. 2. A warm reception, welcoming environment, and friendly atmosphere. 3. An optimal entertainment experience through exceptional service. 4. Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. 5. A contribution and connection to the community. Preference: Applies to Native Americans in accordance with applicable tribal law. Minimum Qualifications: Must be able to meet physical requirements such as significant lifting up to thirty-five (35) pounds, along with standing and walking for long periods of time, bending, reaching, stooping, pushing and pulling, moderate use of hands, wrists, and fingers as associated with carrying trays, computer and cash register usage. Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays, and special events, etc., as needed. You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position. Exposure to loud and continual noise levels and a smoke filled environment. Must be able to meet Odawa Casino Resort Internal training requirements. Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law. Must maintain the highest level of confidentiality at all times.
On-Call Server Cocktail Days and Shift will vary due to business needs. $7.00 Hourly + Average tip rate $20.47 Hourly Weekly Earned Wage Access is an option for this position. Job Purpose or Objective(s): Responsible for providing drink service in the outlet/bar while ensuring guests are served and ensuring all procedures regarding alcohol dispensing are followed. You will report to the Beverage Shift Manager. Primary Tasks: You will greet guests and explain all special promotions. Take orders, reciting selection of all call and premium brands as requested; requires memorization of all available drinks. Input orders into point-of-sale system to inform bartender an order was placed. Replenish beverages as requested, frequently checking back with Guest to inquire about satisfaction. You will deliver beverage to patrons while ensuring payment. Check and maintain proper setup and cleanliness of service station before, during and after shift. Maintain cleanliness of Guest areas including removing empty glasses/bottles and cleaning ashtray. Confirm age compliance by checking the identification of any individual ordering alcoholic beverages. Perform other tasks as may be assigned Job Requirements: High School Diploma or GED Can obtain/maintain ABLE Certification Read write and understand simple instructions 1-3 months of equivalent combination of education and experience Requires basic math skills About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program Plus, many more! (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 3840 Job Category: Food and Beverage Posting Date: 09/29/2023, 10:31 AM Job Schedule: Part time Job Shift: On Call / PRN On-Site/Remote: On-Site
Oct 01, 2023
Full time
On-Call Server Cocktail Days and Shift will vary due to business needs. $7.00 Hourly + Average tip rate $20.47 Hourly Weekly Earned Wage Access is an option for this position. Job Purpose or Objective(s): Responsible for providing drink service in the outlet/bar while ensuring guests are served and ensuring all procedures regarding alcohol dispensing are followed. You will report to the Beverage Shift Manager. Primary Tasks: You will greet guests and explain all special promotions. Take orders, reciting selection of all call and premium brands as requested; requires memorization of all available drinks. Input orders into point-of-sale system to inform bartender an order was placed. Replenish beverages as requested, frequently checking back with Guest to inquire about satisfaction. You will deliver beverage to patrons while ensuring payment. Check and maintain proper setup and cleanliness of service station before, during and after shift. Maintain cleanliness of Guest areas including removing empty glasses/bottles and cleaning ashtray. Confirm age compliance by checking the identification of any individual ordering alcoholic beverages. Perform other tasks as may be assigned Job Requirements: High School Diploma or GED Can obtain/maintain ABLE Certification Read write and understand simple instructions 1-3 months of equivalent combination of education and experience Requires basic math skills About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program Plus, many more! (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 3840 Job Category: Food and Beverage Posting Date: 09/29/2023, 10:31 AM Job Schedule: Part time Job Shift: On Call / PRN On-Site/Remote: On-Site
Drury Inn & Suites Columbus Convention Center
Columbus, Ohio
Property Location: 88 East Nationwide Blvd. - Columbus, Ohio 43215 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. - Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results - Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights - Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year - Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program - Retirement - Company-matched 401(k) - Award-winning - Ranked among Forbes' Best Midsize Employers (2023) BASIC FUNCTION: Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately!
Oct 01, 2023
Full time
Property Location: 88 East Nationwide Blvd. - Columbus, Ohio 43215 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. - Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results - Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights - Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year - Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program - Retirement - Company-matched 401(k) - Award-winning - Ranked among Forbes' Best Midsize Employers (2023) BASIC FUNCTION: Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately!
Property Location: 1124 Eastern Blvd. - Montgomery, Alabama You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. - Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results - Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights - Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year - Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program - Retirement - Company-matched 401(k) - Award-winning - Ranked among Forbes' Best Midsize Employers (2023) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 17 years in a row (that's a record!) BASIC FUNCTION: Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately!
Sep 30, 2023
Full time
Property Location: 1124 Eastern Blvd. - Montgomery, Alabama You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. - Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results - Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights - Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year - Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program - Retirement - Company-matched 401(k) - Award-winning - Ranked among Forbes' Best Midsize Employers (2023) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 17 years in a row (that's a record!) BASIC FUNCTION: Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately!
Additional Information PM shifts, including weekends Job Number Job Category Food and Beverage & Culinary Location Sheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, local law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Sep 29, 2023
Full time
Additional Information PM shifts, including weekends Job Number Job Category Food and Beverage & Culinary Location Sheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, local law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number Job Category Food and Beverage & Culinary Location Anaheim Marriott, 700 W. Convention Way, Anaheim, California, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management JOB SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $21.10 to $21.10 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Sep 29, 2023
Full time
Job Number Job Category Food and Beverage & Culinary Location Anaheim Marriott, 700 W. Convention Way, Anaheim, California, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management JOB SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $21.10 to $21.10 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Courtyard by Marriott Seattle/Bellevue Downtown
Bellevue, Washington
Bartender/Server Our company The Courtyard by Marriott Bellevue Downtown is looking for a Bartender/Server to join our team. We are managed by Puget Sound Hospitality which owns and operates 5 hotels in the Puget sound area. Mission Statement It is our passion and responsibility to provide unmatched service to our guests and create opportunities for our associates. We aim to achieve success for our owners by being innovative and constantly evolving, exceeding the expectations of our associates and guests, and creating an environment of Inspired Connections. Advancement Opportunities We strongly believe in career advancement opportunities across our properties and work with managers to identify and train individuals who are interested in learning and growing within our organization. The details Salary: $16.00 per hour plus tips Location: 11010 NE 8 th St. Bellevue, WA 98004. Commute/Transportation: We are located just 1 block from the bus transit station and future Link Light rail station and offer a discounted annual ORCA pass. If you prefer to drive, we offer free parking to all of our employees in our underground garage. Benefits: Our benefits package is available to full time employees after they complete 60 days of employment. This package includes medical, dental, vision, life, and AD&D. We also have 6 paid holidays. PTO is accrued at 0.0538 hours per hour starting on day 1 of employment. We partner with Colonial life to offer supplemental insurance options such as accident, short term disability, and whole life during our annual enrollment. We have a 401(K) retirement plan available to all employees who are 21+ and have been employed for 6 months. We offer Marriott employee room rates as well as Marriott friends and family room rates that can be used based on availability at any Marriott location worldwide. Work shifts: This is primarily an evening shift but flexibility is always a plus Responsibilities The daily job duties -Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant's standard drink recipes. -Escort guests to their tables. -Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services -Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy. -Explain to guests how various menu items are prepared, describing ingredients and cooking methods. -Write guests' food and beverage orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. -Serve food or beverages to guests, including room service orders -Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems. -Accept guest payment, process credit card charges, and make change if necessary. -Check identification of guests to verify age requirements for purchase of alcohol. -Clean and sterilize glasses, utensils, and bar equipment. -Balance cash receipts. -Record food and drink orders accurately and immediately after having received them into the register system. -Attempt to limit problems and liability related to guests' excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests. -Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws. -Clean bars, work areas, and tables. -Reset tables -Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks. -Serve snacks and menu food items to guests seated at the bar and in the bar area. -Slice and pit fruit, and prepare other garnishes for drinks. -Ask guests who become loud and obnoxious to leave, or physically remove them. -Assist the restocking and replenishment of inventory and supplies. -Report all equipment problems and maintenance issues to the restaurant manager. -Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
Sep 28, 2023
Full time
Bartender/Server Our company The Courtyard by Marriott Bellevue Downtown is looking for a Bartender/Server to join our team. We are managed by Puget Sound Hospitality which owns and operates 5 hotels in the Puget sound area. Mission Statement It is our passion and responsibility to provide unmatched service to our guests and create opportunities for our associates. We aim to achieve success for our owners by being innovative and constantly evolving, exceeding the expectations of our associates and guests, and creating an environment of Inspired Connections. Advancement Opportunities We strongly believe in career advancement opportunities across our properties and work with managers to identify and train individuals who are interested in learning and growing within our organization. The details Salary: $16.00 per hour plus tips Location: 11010 NE 8 th St. Bellevue, WA 98004. Commute/Transportation: We are located just 1 block from the bus transit station and future Link Light rail station and offer a discounted annual ORCA pass. If you prefer to drive, we offer free parking to all of our employees in our underground garage. Benefits: Our benefits package is available to full time employees after they complete 60 days of employment. This package includes medical, dental, vision, life, and AD&D. We also have 6 paid holidays. PTO is accrued at 0.0538 hours per hour starting on day 1 of employment. We partner with Colonial life to offer supplemental insurance options such as accident, short term disability, and whole life during our annual enrollment. We have a 401(K) retirement plan available to all employees who are 21+ and have been employed for 6 months. We offer Marriott employee room rates as well as Marriott friends and family room rates that can be used based on availability at any Marriott location worldwide. Work shifts: This is primarily an evening shift but flexibility is always a plus Responsibilities The daily job duties -Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant's standard drink recipes. -Escort guests to their tables. -Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services -Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy. -Explain to guests how various menu items are prepared, describing ingredients and cooking methods. -Write guests' food and beverage orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. -Serve food or beverages to guests, including room service orders -Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems. -Accept guest payment, process credit card charges, and make change if necessary. -Check identification of guests to verify age requirements for purchase of alcohol. -Clean and sterilize glasses, utensils, and bar equipment. -Balance cash receipts. -Record food and drink orders accurately and immediately after having received them into the register system. -Attempt to limit problems and liability related to guests' excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests. -Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws. -Clean bars, work areas, and tables. -Reset tables -Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks. -Serve snacks and menu food items to guests seated at the bar and in the bar area. -Slice and pit fruit, and prepare other garnishes for drinks. -Ask guests who become loud and obnoxious to leave, or physically remove them. -Assist the restocking and replenishment of inventory and supplies. -Report all equipment problems and maintenance issues to the restaurant manager. -Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
Drury Inn & Suites Denver Westminster
Westminster, Colorado
Pay is $18.54 per hour! Quarterly Bonus! 90-Day Raise! Family-Sized Benefits! Property Location: 10393 Reed Street - Westminster, Colorado 80021 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. - Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results - Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights - Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year - Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program - Retirement - Company-matched 401(k) - Award-winning - Ranked among Forbes' Best Midsize Employers (2023) Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly "+1 Service" bonus. BASIC FUNCTION: Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately! The pay range is: $18.54 - $27.81 The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
Sep 27, 2023
Full time
Pay is $18.54 per hour! Quarterly Bonus! 90-Day Raise! Family-Sized Benefits! Property Location: 10393 Reed Street - Westminster, Colorado 80021 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. - Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results - Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights - Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year - Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program - Retirement - Company-matched 401(k) - Award-winning - Ranked among Forbes' Best Midsize Employers (2023) Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly "+1 Service" bonus. BASIC FUNCTION: Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately! The pay range is: $18.54 - $27.81 The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Cocktail Server SUMMARY The Cocktail Server position will require you to interact one on one with the guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. You will also be actively marketing yourself through various social media outreach and staff outings. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Participating in weekly marketing requirements and outings and actively marketing the venue and yourself. You are encouraged to make weekly table reservations and build the venue database through networking and completing data cards and building and establishing personal clientele Guide guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times. Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department. Work as a team and effectively communicate with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other associates. Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. QUALIFICATIONS 2-year experience as a server/cocktail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required. 1 year experience in marketing nightclubs or restaurants and/or related experience in a retail or marketing internship or related university marketing course work preferred. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media Experience in and ability to meet marketing and social media requirements outlined by management. Have a working knowledge of Spirits, Wine and Food. Must possess good attitude, attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to read and write in English proficiently as well as having basic math skills and the ability to use a calculator. Must be 21 years of age Must possess Tips and Food Handlers Certification Positive attitude, self-motivated, energetic and is a willing learner. PHYSICAL REQUIREMENTS Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware. Up to 50 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The pay scale for Cocktail Server is $15.50 The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we†re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it†s a way of life. Privacy Policy
Sep 27, 2023
Full time
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Cocktail Server SUMMARY The Cocktail Server position will require you to interact one on one with the guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. You will also be actively marketing yourself through various social media outreach and staff outings. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Participating in weekly marketing requirements and outings and actively marketing the venue and yourself. You are encouraged to make weekly table reservations and build the venue database through networking and completing data cards and building and establishing personal clientele Guide guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times. Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department. Work as a team and effectively communicate with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other associates. Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. QUALIFICATIONS 2-year experience as a server/cocktail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required. 1 year experience in marketing nightclubs or restaurants and/or related experience in a retail or marketing internship or related university marketing course work preferred. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media Experience in and ability to meet marketing and social media requirements outlined by management. Have a working knowledge of Spirits, Wine and Food. Must possess good attitude, attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to read and write in English proficiently as well as having basic math skills and the ability to use a calculator. Must be 21 years of age Must possess Tips and Food Handlers Certification Positive attitude, self-motivated, energetic and is a willing learner. PHYSICAL REQUIREMENTS Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware. Up to 50 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The pay scale for Cocktail Server is $15.50 The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we†re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it†s a way of life. Privacy Policy
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Cocktail Server SUMMARY The Cocktail Server position will require you to interact one on one with the guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. You will also be actively marketing yourself through various social media outreach and staff outings. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Participating in weekly marketing requirements and outings and actively marketing the venue and yourself. You are encouraged to make weekly table reservations and build the venue database through networking and completing data cards and building and establishing personal clientele Guide guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times. Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department. Work as a team and effectively communicate with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other associates. Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. QUALIFICATIONS 2-year experience as a server/cocktail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required. 1 year experience in marketing nightclubs or restaurants and/or related experience in a retail or marketing internship or related university marketing course work preferred. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media Experience in and ability to meet marketing and social media requirements outlined by management. Have a working knowledge of Spirits, Wine and Food. Must possess good attitude, attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to read and write in English proficiently as well as having basic math skills and the ability to use a calculator. Must be 21 years of age Must possess Tips and Food Handlers Certification Positive attitude, self-motivated, energetic and is a willing learner. PHYSICAL REQUIREMENTS Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware. Up to 50 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The pay scale for this position is $15.50. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we†re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it†s a way of life. Privacy Policy
Sep 27, 2023
Full time
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Cocktail Server SUMMARY The Cocktail Server position will require you to interact one on one with the guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. You will also be actively marketing yourself through various social media outreach and staff outings. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Participating in weekly marketing requirements and outings and actively marketing the venue and yourself. You are encouraged to make weekly table reservations and build the venue database through networking and completing data cards and building and establishing personal clientele Guide guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times. Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department. Work as a team and effectively communicate with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other associates. Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members. QUALIFICATIONS 2-year experience as a server/cocktail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required. 1 year experience in marketing nightclubs or restaurants and/or related experience in a retail or marketing internship or related university marketing course work preferred. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media Experience in and ability to meet marketing and social media requirements outlined by management. Have a working knowledge of Spirits, Wine and Food. Must possess good attitude, attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to read and write in English proficiently as well as having basic math skills and the ability to use a calculator. Must be 21 years of age Must possess Tips and Food Handlers Certification Positive attitude, self-motivated, energetic and is a willing learner. PHYSICAL REQUIREMENTS Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware. Up to 50 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The pay scale for this position is $15.50. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we†re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it†s a way of life. Privacy Policy
Job Description Serving others prepares you to lead others. As a Server on our team, you?ll master the art of creating an awesome customer experience. You?ll be responsible for taking orders, serving food and drinks, and making unforgettable memories with guests. Our Servers love to keep our guests satisfied and are problem-solvers at heart. By focusing on ways to better the customer experience, you?ll be able to refine your leadership skills and open new doors for your career. Start your journey with us and pursue what matters to you. COMPENSATION: The hourly rate of pay for this position is $15.95. This is Aramark?s good faith and reasonable estimate of the rate of compensation for this position as of the time of posting. Job Responsibilities ? Serves food and beverage to guests according to guests orders and/or banquet menu ? Maintains knowledge of menu items and all other offerings ? Maintains appearance and cleanliness of food service areas during event ? Replenishes food and beverage product ? Adheres to all alcohol service policies and safe drinking guidelines including checking guests? identification ? Provides excellent customer service, anticipating guests? needs ? Breaks down and cleans/sanitizes food service areas, workstations, and equipment ? Maintains a positive demeanor towards guests, customers, clients, co-workers, etc. ? Adheres to Aramark safety policies and procedures including proper food safety and sanitation ? Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Previous experience as a server or in food service role preferred ? Demonstrates excellent customer service skills ? Demonstrates excellent communication and interpersonal skills, both written and verbal ? Working knowledge of food safety principles and procedures ? Must be able to obtain a food safety certification ? Must be available to work flexible hours including evenings and weekends This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Sep 27, 2023
Full time
Job Description Serving others prepares you to lead others. As a Server on our team, you?ll master the art of creating an awesome customer experience. You?ll be responsible for taking orders, serving food and drinks, and making unforgettable memories with guests. Our Servers love to keep our guests satisfied and are problem-solvers at heart. By focusing on ways to better the customer experience, you?ll be able to refine your leadership skills and open new doors for your career. Start your journey with us and pursue what matters to you. COMPENSATION: The hourly rate of pay for this position is $15.95. This is Aramark?s good faith and reasonable estimate of the rate of compensation for this position as of the time of posting. Job Responsibilities ? Serves food and beverage to guests according to guests orders and/or banquet menu ? Maintains knowledge of menu items and all other offerings ? Maintains appearance and cleanliness of food service areas during event ? Replenishes food and beverage product ? Adheres to all alcohol service policies and safe drinking guidelines including checking guests? identification ? Provides excellent customer service, anticipating guests? needs ? Breaks down and cleans/sanitizes food service areas, workstations, and equipment ? Maintains a positive demeanor towards guests, customers, clients, co-workers, etc. ? Adheres to Aramark safety policies and procedures including proper food safety and sanitation ? Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Previous experience as a server or in food service role preferred ? Demonstrates excellent customer service skills ? Demonstrates excellent communication and interpersonal skills, both written and verbal ? Working knowledge of food safety principles and procedures ? Must be able to obtain a food safety certification ? Must be available to work flexible hours including evenings and weekends This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Come be a part of something bigger! Benchmark Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn†t love to get away) Paid Time Off Employee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. What you will have an opportunity to do: We are looking for a highly motivated, customer focused Server Assistant to join our team! The Server Assistant is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Server Assistant, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude. This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: Greet guests as they arrive or move about the restaurant area Maintains proper and adequate set-up of the server stations Assist the servers in maintaining clean available tables for arriving guests Assist servers with continual service details Maintain the cleanliness of the restaurant area Be the master of the restaurant, understanding the details of the operation Work collaboratively with other restaurant servers and kitchen/bar staff What are we looking for? Someone with an engaging and welcoming personality Someone with knowledge of wine, beer, cocktails, and spirits Someone who can work under pressure in a fast-paced environment Someone with a passion for creating an exceptional experience for all guests Someone with excellent communication skills Someone who can regularly lift and carry 25 lbs. Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. BENCHMARK is a trailblazer in the development, management, marketing and owner†advisory services of resorts, hotels, conference centers and exclusive private clubs. BENCHMARK†S distinguished and proven reputation is deeply†rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The company leadership and valued employees are passionately committed to delivering the industry†most authentic, enchanted, soulful, vibrant, unrivaled and memory†making experience. BENCHMARK†S progressive “Be The Difference†culture and values are a cornerstone to the company†s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers mark of meeting excellence.
Sep 27, 2023
Full time
Come be a part of something bigger! Benchmark Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn†t love to get away) Paid Time Off Employee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. What you will have an opportunity to do: We are looking for a highly motivated, customer focused Server Assistant to join our team! The Server Assistant is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Server Assistant, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude. This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: Greet guests as they arrive or move about the restaurant area Maintains proper and adequate set-up of the server stations Assist the servers in maintaining clean available tables for arriving guests Assist servers with continual service details Maintain the cleanliness of the restaurant area Be the master of the restaurant, understanding the details of the operation Work collaboratively with other restaurant servers and kitchen/bar staff What are we looking for? Someone with an engaging and welcoming personality Someone with knowledge of wine, beer, cocktails, and spirits Someone who can work under pressure in a fast-paced environment Someone with a passion for creating an exceptional experience for all guests Someone with excellent communication skills Someone who can regularly lift and carry 25 lbs. Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. BENCHMARK is a trailblazer in the development, management, marketing and owner†advisory services of resorts, hotels, conference centers and exclusive private clubs. BENCHMARK†S distinguished and proven reputation is deeply†rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The company leadership and valued employees are passionately committed to delivering the industry†most authentic, enchanted, soulful, vibrant, unrivaled and memory†making experience. BENCHMARK†S progressive “Be The Difference†culture and values are a cornerstone to the company†s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers mark of meeting excellence.
Lake of the Torches Resort & Casino
Lac Du Flambeau, Wisconsin
DESCRIPTION OF DUTIES: The primary responsibility of this position is to respond to guest beverage requests in a timely and efficient manner. Specific responsibilities include, but are not limited to the following: 1. Provides exceptional service to guests and other customers in a courteous manner. 2. Is responsible for responding to all guest beverage requests and serving beverages in a timely manner. 3. Maintains a complete knowledge of available beverages. 4. Is responsible for adhering to alcohol awareness programs including following protocols, checking guest identification and performing responsible beverage service. 5. Manages and maintains daily tip records. 6. Is responsible for completing all side work and set up and closing activities. 7. Reports any guest complaints or concerns to immediate supervisor or manager for resolution. 8. Notifies supervisor, manager or facility administrator of situations that may affect guests, associates or the Lake of the Torches Resort Casino. 9. Performs other duties as assigned. POSITION RELATIONSHIPS: 1. Internal: Occasional contact with associates at all levels within all departments of the organization. 2. External: Extensive contact with guests and visitors. SUPERVISION RECEIVED: Performs position responsibilities under the direct supervision of the Beverage Supervisor or Beverage Manager checking with supervisor frequently for directions or questions. EDUCATION: A high school education or equivalent is required. EXPERIENCE: A minimum of three months prior waitress experience or customer service experience is preferred. SKILLS: Must possess excellent interpersonal, communication and organizational skills. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary. WORKING ENVIRONMENT: 1. Work Conditions: The majority of responsibilities are performed within the main floor and bar areas with exposure to differentials in temperature. 2. Exposure to Hazards: May be exposed to situations where hazardous chemicals, spills, wet floors or guest behaviors may create undesirable conditions. 3. Physical Requirements: Continual walking, bending, standing and lifting is required. BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Cocktail Server to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance. OTHER: Must possess a bartending license of have the ability to obtain a bartending license and attend responsible beverage service class within 90 days of hire date. Must attend all mandatory meetings and participate in departmental training and development sessions.
Sep 26, 2023
Full time
DESCRIPTION OF DUTIES: The primary responsibility of this position is to respond to guest beverage requests in a timely and efficient manner. Specific responsibilities include, but are not limited to the following: 1. Provides exceptional service to guests and other customers in a courteous manner. 2. Is responsible for responding to all guest beverage requests and serving beverages in a timely manner. 3. Maintains a complete knowledge of available beverages. 4. Is responsible for adhering to alcohol awareness programs including following protocols, checking guest identification and performing responsible beverage service. 5. Manages and maintains daily tip records. 6. Is responsible for completing all side work and set up and closing activities. 7. Reports any guest complaints or concerns to immediate supervisor or manager for resolution. 8. Notifies supervisor, manager or facility administrator of situations that may affect guests, associates or the Lake of the Torches Resort Casino. 9. Performs other duties as assigned. POSITION RELATIONSHIPS: 1. Internal: Occasional contact with associates at all levels within all departments of the organization. 2. External: Extensive contact with guests and visitors. SUPERVISION RECEIVED: Performs position responsibilities under the direct supervision of the Beverage Supervisor or Beverage Manager checking with supervisor frequently for directions or questions. EDUCATION: A high school education or equivalent is required. EXPERIENCE: A minimum of three months prior waitress experience or customer service experience is preferred. SKILLS: Must possess excellent interpersonal, communication and organizational skills. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary. WORKING ENVIRONMENT: 1. Work Conditions: The majority of responsibilities are performed within the main floor and bar areas with exposure to differentials in temperature. 2. Exposure to Hazards: May be exposed to situations where hazardous chemicals, spills, wet floors or guest behaviors may create undesirable conditions. 3. Physical Requirements: Continual walking, bending, standing and lifting is required. BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Cocktail Server to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance. OTHER: Must possess a bartending license of have the ability to obtain a bartending license and attend responsible beverage service class within 90 days of hire date. Must attend all mandatory meetings and participate in departmental training and development sessions.
Drury Plaza Hotel Pittsburgh Downtown
Pittsburgh, Pennsylvania
Starting at $16 per hour! Property Location: 745 Grant Street - Pittsburgh, Pennsylvania 15219 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. - Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results - Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights - Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year - Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program - Retirement - Company-matched 401(k) - Award-winning - Ranked among Forbes' Best Midsize Employers (2023) BASIC FUNCTION: Under general supervision, opens and closes the hotel kitchen and bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately!
Sep 26, 2023
Full time
Starting at $16 per hour! Property Location: 745 Grant Street - Pittsburgh, Pennsylvania 15219 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. - Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results - Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights - Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year - Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program - Retirement - Company-matched 401(k) - Award-winning - Ranked among Forbes' Best Midsize Employers (2023) BASIC FUNCTION: Under general supervision, opens and closes the hotel kitchen and bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately!
Job Title: Front Counter Server Job Type: Part-time We are seeking a talented and energetic Barista to work for City-Sofive in our busy soccer and recreational facility. The successful candidate will be responsible for preparing and serving high-quality coffee and other beverages, taking orders from customers, and maintaining a clean and organized workspace. Key Responsibilities: Greet customers promptly and provide excellent customer service Take orders accurately and convey them to the kitchen staff Prepare a variety of coffee and tea-based beverages to customer specifications Ensure food items are prepared according to established standards of quality, consistency, and timelines. Perform routine cleaning and maintenance on coffee equipment, including the espresso machine, grinder, and blender Restock supplies as needed Maintain clean and organized workspace, including the dining area, kitchen, and storage areas Uphold all company policies and procedures, including health and safety regulations and customer service standards Qualifications: • Previous experience as a Barista or in the food and beverage industry preferred • Knowledge of coffee roasting and brewing methods • Ability to work in a fast-paced environment with attention to detail • Excellent customer service and communication skills • Strong organizational and time management skills • Ability to work well in a team environment • Flexible scheduling availability, including weekends and holidays • High school diploma or equivalent required Physical Demands: • Ability to stand for extended periods of time • Ability to lift up to 30 pounds Working Conditions: • The job may require working early morning, late evening, or holiday hours • The job may require working in a fast-paced, stressful environment
Sep 26, 2023
Full time
Job Title: Front Counter Server Job Type: Part-time We are seeking a talented and energetic Barista to work for City-Sofive in our busy soccer and recreational facility. The successful candidate will be responsible for preparing and serving high-quality coffee and other beverages, taking orders from customers, and maintaining a clean and organized workspace. Key Responsibilities: Greet customers promptly and provide excellent customer service Take orders accurately and convey them to the kitchen staff Prepare a variety of coffee and tea-based beverages to customer specifications Ensure food items are prepared according to established standards of quality, consistency, and timelines. Perform routine cleaning and maintenance on coffee equipment, including the espresso machine, grinder, and blender Restock supplies as needed Maintain clean and organized workspace, including the dining area, kitchen, and storage areas Uphold all company policies and procedures, including health and safety regulations and customer service standards Qualifications: • Previous experience as a Barista or in the food and beverage industry preferred • Knowledge of coffee roasting and brewing methods • Ability to work in a fast-paced environment with attention to detail • Excellent customer service and communication skills • Strong organizational and time management skills • Ability to work well in a team environment • Flexible scheduling availability, including weekends and holidays • High school diploma or equivalent required Physical Demands: • Ability to stand for extended periods of time • Ability to lift up to 30 pounds Working Conditions: • The job may require working early morning, late evening, or holiday hours • The job may require working in a fast-paced, stressful environment
Altitude Sky Lounge is seeking an experienced Cocktail Server to join their team! Located on the rooftop of the San Diego Marriott Gaslamp Quarter hotel, Altitude is a fast paced environment with an energetic atmosphere and spectacular views. This position part time. This position pays $16.30hr. Candidates must have open flexibility and must be available to work as early as 4pm and as late at 2am. Benefits -Free Parking at the hotel ($200 value) -Meal allowance per 8hr shift ($10 per meal period) -Sick Pay and Holiday Pay (while working holiday) -Room Discounts with any Marriott Brand Hotel (31 different brand globally) -Additional Room Discounts for select hotels within portfolio -Two pairs of slip resistant shoes a year -401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica) Job Duties: -Greet guests in a timely, friendly manner -Walk throughout bar during shift to ensure all guests have been served, take all beverage and food orders and deliver as appropriate -Demonstrate proper knowledge of food and beverage menu items -Itemize bills correctly and ensure proper payment -Maintain constant communication with Bartenders and Beverage Ambassadors to ensure guest satisfaction -Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales; report all issues to shift supervisor -Assist in bar area when necessary -Clean and restock service items -Follow all appropriate and required steps of service according to the Altitude Sky Lounge policies and procedures -Perform all side-work duties as assigned -Maintain a polished appearance and positive attitude -Always dress with a smile. -Other duties as assigned
Sep 25, 2023
Full time
Altitude Sky Lounge is seeking an experienced Cocktail Server to join their team! Located on the rooftop of the San Diego Marriott Gaslamp Quarter hotel, Altitude is a fast paced environment with an energetic atmosphere and spectacular views. This position part time. This position pays $16.30hr. Candidates must have open flexibility and must be available to work as early as 4pm and as late at 2am. Benefits -Free Parking at the hotel ($200 value) -Meal allowance per 8hr shift ($10 per meal period) -Sick Pay and Holiday Pay (while working holiday) -Room Discounts with any Marriott Brand Hotel (31 different brand globally) -Additional Room Discounts for select hotels within portfolio -Two pairs of slip resistant shoes a year -401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica) Job Duties: -Greet guests in a timely, friendly manner -Walk throughout bar during shift to ensure all guests have been served, take all beverage and food orders and deliver as appropriate -Demonstrate proper knowledge of food and beverage menu items -Itemize bills correctly and ensure proper payment -Maintain constant communication with Bartenders and Beverage Ambassadors to ensure guest satisfaction -Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales; report all issues to shift supervisor -Assist in bar area when necessary -Clean and restock service items -Follow all appropriate and required steps of service according to the Altitude Sky Lounge policies and procedures -Perform all side-work duties as assigned -Maintain a polished appearance and positive attitude -Always dress with a smile. -Other duties as assigned
Hyatt Regency Salt Lake City
North Salt Lake, Utah
Contribution Lounge: Our lobby bar and lounge is the perfect spot to unwind over locally inspired craft cocktails and shared small plates with colleagues or friends. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Why Hyatt Regency Salt Lake City? Benefits and perks include but are not limited to: - Discounted & Complimentary hotel room nights - Receive up to 8 Paid Float Days upon hire! Dependent on hire date - Enjoy complimentary meals in our colleague Cafe for every shift worked - Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days! - 401K retirement savings plan and company match - Up to $1,000 in educational assistance per year - Opportunities to work and visit Hyatt Hotels and Resorts around the world For more detail and an exclusive list of benefits apply today! Or join us for our next Walk In Wednesday Are you ready to join a NEW, GORGEOUS, and COOL hotel in the heart of downtown Salt Lake City? If so, we are seeking the BEST; individuals who are energetic, passionate to serve/help others, and enjoy interacting with people from all over the globe! Our ideal team player is one who will proudly represent our brand and elevate our experiences with us, as we graciously welcome our guests beginning this Fall. Apply today, as the first step towards joining a Global Corporation that still feels like family! We would enjoy meeting you in person, with the possibility of an on-the-spot Job Offer! Please join us for Open Interviews / "Walk-in Wednesday" Interviews will be held onsite at Hyatt Regency Salt Lake City from 12:00 PM to 5:00 PM at our beautiful hotel: Hyatt Regency Salt Lake City 170 S W Temple Salt Lake City, UT 84101 For Meeting Room location, please check in at the Security Office for more information Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Sep 22, 2023
Full time
Contribution Lounge: Our lobby bar and lounge is the perfect spot to unwind over locally inspired craft cocktails and shared small plates with colleagues or friends. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Why Hyatt Regency Salt Lake City? Benefits and perks include but are not limited to: - Discounted & Complimentary hotel room nights - Receive up to 8 Paid Float Days upon hire! Dependent on hire date - Enjoy complimentary meals in our colleague Cafe for every shift worked - Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days! - 401K retirement savings plan and company match - Up to $1,000 in educational assistance per year - Opportunities to work and visit Hyatt Hotels and Resorts around the world For more detail and an exclusive list of benefits apply today! Or join us for our next Walk In Wednesday Are you ready to join a NEW, GORGEOUS, and COOL hotel in the heart of downtown Salt Lake City? If so, we are seeking the BEST; individuals who are energetic, passionate to serve/help others, and enjoy interacting with people from all over the globe! Our ideal team player is one who will proudly represent our brand and elevate our experiences with us, as we graciously welcome our guests beginning this Fall. Apply today, as the first step towards joining a Global Corporation that still feels like family! We would enjoy meeting you in person, with the possibility of an on-the-spot Job Offer! Please join us for Open Interviews / "Walk-in Wednesday" Interviews will be held onsite at Hyatt Regency Salt Lake City from 12:00 PM to 5:00 PM at our beautiful hotel: Hyatt Regency Salt Lake City 170 S W Temple Salt Lake City, UT 84101 For Meeting Room location, please check in at the Security Office for more information Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Contribution Lounge: Our lobby bar and lounge is the perfect spot to unwind over locally inspired craft cocktails and shared small plates with colleagues or friends. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Why Hyatt Regency Salt Lake City? Benefits and perks include but are not limited to: - Discounted & Complimentary hotel room nights - Receive up to 8 Paid Float Days upon hire! Dependent on hire date - Enjoy complimentary meals in our colleague Cafe for every shift worked - Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days! - 401K retirement savings plan and company match - Up to $1,000 in educational assistance per year - Opportunities to work and visit Hyatt Hotels and Resorts around the world For more detail and an exclusive list of benefits apply today! Or join us for our next Walk In Wednesday Are you ready to join a NEW, GORGEOUS, and COOL hotel in the heart of downtown Salt Lake City? If so, we are seeking the BEST; individuals who are energetic, passionate to serve/help others, and enjoy interacting with people from all over the globe! Our ideal team player is one who will proudly represent our brand and elevate our experiences with us, as we graciously welcome our guests beginning this Fall. Apply today, as the first step towards joining a Global Corporation that still feels like family! We would enjoy meeting you in person, with the possibility of an on-the-spot Job Offer! Please join us for Open Interviews / "Walk-in Wednesday" Interviews will be held onsite at Hyatt Regency Salt Lake City from 12:00 PM to 5:00 PM at our beautiful hotel: Hyatt Regency Salt Lake City 170 S W Temple Salt Lake City, UT 84101 For Meeting Room location, please check in at the Security Office for more information Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Sep 22, 2023
Full time
Contribution Lounge: Our lobby bar and lounge is the perfect spot to unwind over locally inspired craft cocktails and shared small plates with colleagues or friends. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Why Hyatt Regency Salt Lake City? Benefits and perks include but are not limited to: - Discounted & Complimentary hotel room nights - Receive up to 8 Paid Float Days upon hire! Dependent on hire date - Enjoy complimentary meals in our colleague Cafe for every shift worked - Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days! - 401K retirement savings plan and company match - Up to $1,000 in educational assistance per year - Opportunities to work and visit Hyatt Hotels and Resorts around the world For more detail and an exclusive list of benefits apply today! Or join us for our next Walk In Wednesday Are you ready to join a NEW, GORGEOUS, and COOL hotel in the heart of downtown Salt Lake City? If so, we are seeking the BEST; individuals who are energetic, passionate to serve/help others, and enjoy interacting with people from all over the globe! Our ideal team player is one who will proudly represent our brand and elevate our experiences with us, as we graciously welcome our guests beginning this Fall. Apply today, as the first step towards joining a Global Corporation that still feels like family! We would enjoy meeting you in person, with the possibility of an on-the-spot Job Offer! Please join us for Open Interviews / "Walk-in Wednesday" Interviews will be held onsite at Hyatt Regency Salt Lake City from 12:00 PM to 5:00 PM at our beautiful hotel: Hyatt Regency Salt Lake City 170 S W Temple Salt Lake City, UT 84101 For Meeting Room location, please check in at the Security Office for more information Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Contribution Lounge: Our lobby bar and lounge is the perfect spot to unwind over locally inspired craft cocktails and shared small plates with colleagues or friends. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Why Hyatt Regency Salt Lake City? Benefits and perks include but are not limited to: - Discounted & Complimentary hotel room nights - Receive up to 8 Paid Float Days upon hire! Dependent on hire date - Enjoy complimentary meals in our colleague Cafe for every shift worked - Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days! - 401K retirement savings plan and company match - Up to $1,000 in educational assistance per year - Opportunities to work and visit Hyatt Hotels and Resorts around the world For more detail and an exclusive list of benefits apply today! Or join us for our next Walk In Wednesday Are you ready to join a NEW, GORGEOUS, and COOL hotel in the heart of downtown Salt Lake City? If so, we are seeking the BEST; individuals who are energetic, passionate to serve/help others, and enjoy interacting with people from all over the globe! Our ideal team player is one who will proudly represent our brand and elevate our experiences with us, as we graciously welcome our guests beginning this Fall. Apply today, as the first step towards joining a Global Corporation that still feels like family! We would enjoy meeting you in person, with the possibility of an on-the-spot Job Offer! Please join us for Open Interviews / "Walk-in Wednesday" Interviews will be held onsite at Hyatt Regency Salt Lake City from 12:00 PM to 5:00 PM at our beautiful hotel: Hyatt Regency Salt Lake City 170 S W Temple Salt Lake City, UT 84101 For Meeting Room location, please check in at the Security Office for more information Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Sep 22, 2023
Full time
Contribution Lounge: Our lobby bar and lounge is the perfect spot to unwind over locally inspired craft cocktails and shared small plates with colleagues or friends. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Why Hyatt Regency Salt Lake City? Benefits and perks include but are not limited to: - Discounted & Complimentary hotel room nights - Receive up to 8 Paid Float Days upon hire! Dependent on hire date - Enjoy complimentary meals in our colleague Cafe for every shift worked - Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days! - 401K retirement savings plan and company match - Up to $1,000 in educational assistance per year - Opportunities to work and visit Hyatt Hotels and Resorts around the world For more detail and an exclusive list of benefits apply today! Or join us for our next Walk In Wednesday Are you ready to join a NEW, GORGEOUS, and COOL hotel in the heart of downtown Salt Lake City? If so, we are seeking the BEST; individuals who are energetic, passionate to serve/help others, and enjoy interacting with people from all over the globe! Our ideal team player is one who will proudly represent our brand and elevate our experiences with us, as we graciously welcome our guests beginning this Fall. Apply today, as the first step towards joining a Global Corporation that still feels like family! We would enjoy meeting you in person, with the possibility of an on-the-spot Job Offer! Please join us for Open Interviews / "Walk-in Wednesday" Interviews will be held onsite at Hyatt Regency Salt Lake City from 12:00 PM to 5:00 PM at our beautiful hotel: Hyatt Regency Salt Lake City 170 S W Temple Salt Lake City, UT 84101 For Meeting Room location, please check in at the Security Office for more information Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Casino Cocktail Server DEPARTMENT: Beverage GRADE/FLSA STATUS: H5-Non-Exempt BADGE TYPE/COLOR: Key Blue REPORTS TO: Supervisor Beverage, D/R Beverage Supervisor SUPERVISES: N/A JOB SUMMARY: Responsible for providing fast, friendly, and courteous service to every customer every time while taking/serving beverage orders Creating an entertainment environment for all guests. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Work in an assigned area, following designated loops and maps Pleasantly and accurately takes beverage orders form guests Provide fast (20 minute or less) round time, friendly, professional beverage service to casino guests; carries full trays on every round Learn the beverage menu and prices Present the beverage order and payment to the bartender in an organized fashion Present the beverage and payment to the guest Will utilize "server banking" to complete alcohol sales Must work special events held throughout the casino and concerts in the Entertainment Center as needed Maintain a clean workstation and tray at all times Able to answer questions about Harrah's facilities, services, and promotions Explain and encourage Caesars Reward participation Provide fast, friendly service to customers Upbeat personality for all interactions with guests and fellow employees Must possess an outgoing personality and attitude to help create a fun, enthusiastic environment for guests Acknowledge and respond to customers immediately Build relationship with guests within the assigned zone. Learn and greet customers by name and learn preferences Invoke service recovery as needed Pick up trash, glasses, and litter in or out of work area Maintain department round time and bar time standards Keep errors to a minimum Seek coaching to improve performance Operate a cash register/POS system, ringing proper amount into the register and give a guest the correct change; accountable for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities Monitor guest consumption of alcohol and intervenes as needed according to guidelines Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board and/or NC ABC Commission Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior customer service experience preferred CARE certified Must demonstrate the following essential knowledge and skills: Excellent customer service and communication skills required Excellent interpersonal skills Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene Must be able to complete cash and charge transactions Must be familiar with tray service Will train within the department PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Must be physically mobile with reasonable accommodations Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to operate in mentally and physically stressful situations Must be able to lift and carry up to 25 pounds constantly Must have the ability to frequently reach above and below the shoulder, stand and walk for up to four hours Must be able to possess the manual dexterity to grip necessary items (glasses, pens, garnishments, money, etc.) Must be able to bend, stoop, crouch, kneel and twist when serving beverages Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 7.20.21
Sep 21, 2023
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Casino Cocktail Server DEPARTMENT: Beverage GRADE/FLSA STATUS: H5-Non-Exempt BADGE TYPE/COLOR: Key Blue REPORTS TO: Supervisor Beverage, D/R Beverage Supervisor SUPERVISES: N/A JOB SUMMARY: Responsible for providing fast, friendly, and courteous service to every customer every time while taking/serving beverage orders Creating an entertainment environment for all guests. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Work in an assigned area, following designated loops and maps Pleasantly and accurately takes beverage orders form guests Provide fast (20 minute or less) round time, friendly, professional beverage service to casino guests; carries full trays on every round Learn the beverage menu and prices Present the beverage order and payment to the bartender in an organized fashion Present the beverage and payment to the guest Will utilize "server banking" to complete alcohol sales Must work special events held throughout the casino and concerts in the Entertainment Center as needed Maintain a clean workstation and tray at all times Able to answer questions about Harrah's facilities, services, and promotions Explain and encourage Caesars Reward participation Provide fast, friendly service to customers Upbeat personality for all interactions with guests and fellow employees Must possess an outgoing personality and attitude to help create a fun, enthusiastic environment for guests Acknowledge and respond to customers immediately Build relationship with guests within the assigned zone. Learn and greet customers by name and learn preferences Invoke service recovery as needed Pick up trash, glasses, and litter in or out of work area Maintain department round time and bar time standards Keep errors to a minimum Seek coaching to improve performance Operate a cash register/POS system, ringing proper amount into the register and give a guest the correct change; accountable for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities Monitor guest consumption of alcohol and intervenes as needed according to guidelines Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board and/or NC ABC Commission Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior customer service experience preferred CARE certified Must demonstrate the following essential knowledge and skills: Excellent customer service and communication skills required Excellent interpersonal skills Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene Must be able to complete cash and charge transactions Must be familiar with tray service Will train within the department PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Must be physically mobile with reasonable accommodations Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to operate in mentally and physically stressful situations Must be able to lift and carry up to 25 pounds constantly Must have the ability to frequently reach above and below the shoulder, stand and walk for up to four hours Must be able to possess the manual dexterity to grip necessary items (glasses, pens, garnishments, money, etc.) Must be able to bend, stoop, crouch, kneel and twist when serving beverages Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 7.20.21