Millman Search Group Springfield, Virginia
Sep 15, 2021Full time
DIRECTOR OF SALES POSITION DESCRIPTION Director of Sales for a premier destination brand in Springfield, Virginia. The Director of Sales is responsible for the overall operational and financial performance of the membership sales department, including profitability, asset management, compliance, member satisfaction, sales, personnel training, and employee development. S/he establishes the sales targets and provides leadership to accomplish overall departmental objectives. Our Director of Sales will work hand in hand with the sales team to guarantee operational excellence company-wide. This person will drive all revenue generation across present and future locations. WHO YOU ARE • Proven ability to develop and execute growth strategies serving customers and clients. • A relationship builder, able to connect with athletics, food service and retailer partners as an ambassador of the company. • An active communicator who set the cadence and process for team dialogue; transparent, direct, and proactive with all stakeholders. • Results driven and capable of driving accountability throughout the organization. Able to translate vision/mission of the company into actionable plans. RESPONSIBILITIES • Manages the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. • Builds, leads, and develops a team of skilled, successful Sales Ambassadors (membership staff) in order to consistently exceed monthly goals. • Oversees and participating in appointments with members and membership related events to ensure the highest level of success. • Develops business relationships through prospecting in your personal network, community surrounding areas, businesses, and organizations and through leads. • Sets appointments to present membership offerings with a strong emphasis on relationship building and helping the customer achieve their goals. • Manages and maintaining all prospect information in database to 100% accuracy • Provides customer satisfaction and retention support as needed to maintain existing client relationships. • Provides management with accurate forecast, funnel, and all additional required activity/sales metrics. • Attends weekly meetings, training's and coaching sessions with team and senior management. • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts. • Analyzes sales performance and proactively identifying opportunities for sales process improvement and error reduction. • Owns the cancellation and member status change processes. • Serves as a Subject Matter Expert for daily sales operations. • Assists sales management in understanding process bottlenecks and inconsistencies. • Directs the use of enabling technologies, including CRM, for the sales team. • Develops and performs internal daily audits to detect errors and ensure data integrity. QUALIFICATIONS • Bachelor's degree from a four-year college or university • 2+ years of work experience in an analytical, quantitative role • Proficiency in computer skills (i.e., Microsoft Word, Excel, and Power Point) • Strong analytical and reasoning skills--ability to define problems, collect data, establish facts, and draw valid conclusions • Experience documenting and analyzing processes, procedures, and/or policies • Prior Experience with CRM tools • Prior Experience in a Sales, Marketing, or Business Development function Experience working in Hotel Sales a PLUS even though the company is not a hotel. Hybrid work environment and unlimited PTO and benefits.