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retail supervisor winter seasonal white haven pa
Retail Supervisor - Winter Seasonal
Jack Frost and Big Boulder Ski Resort White Haven, Pennsylvania
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The supervisor is responsible for directing the day-to-day routine work of a group of associatesin one store some days, as well asa key holder in a smaller store on other days. Responsible for maintaining business standards and has increased decision making authority and acts as manager-on-duty in absence of other management presence. Also, the supervisor fulfills day-to-day work responsibilities for the organization as needed. Responsibilities include (but are not limited to): Generate rental and retail sales, and demonstrate and maintain a professional standard of guest service Assist the Store Manager in maintaining an enthusiastic and professional standard of guest service Provide resources so that employees are properly trained in rentals, POS, product knowledge, guest service, and sales generation Assist the Store Manager in communicating company values and goals to the employees Assist the Store Manager in monitoring and controlling a daily payroll budget Manage inventory control and meet or exceed inventory goals Remain current on new industry products and trends; demonstrate knowledge of products Protect company assets through loss prevention techniques Create a rewarding environment in which to work, generate a team atmosphere Qualifications: 2 years of retail experience, preferably within the outdoor industry - required Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint - required Commitment to providing exceptional customer service to our guests Self-motivated with the ability to multi-task Ability to work a flexible schedule; including nights, holidays and weekends - required Supervisory experience - required Jack Frost Big Boulder revolutionized the skiing industry. As the riding mecca of Pennsylvania, the mountain is designed for epic adventures. Join our team and experience the great outdoors like never before. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 256731
Jan 16, 2021
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The supervisor is responsible for directing the day-to-day routine work of a group of associatesin one store some days, as well asa key holder in a smaller store on other days. Responsible for maintaining business standards and has increased decision making authority and acts as manager-on-duty in absence of other management presence. Also, the supervisor fulfills day-to-day work responsibilities for the organization as needed. Responsibilities include (but are not limited to): Generate rental and retail sales, and demonstrate and maintain a professional standard of guest service Assist the Store Manager in maintaining an enthusiastic and professional standard of guest service Provide resources so that employees are properly trained in rentals, POS, product knowledge, guest service, and sales generation Assist the Store Manager in communicating company values and goals to the employees Assist the Store Manager in monitoring and controlling a daily payroll budget Manage inventory control and meet or exceed inventory goals Remain current on new industry products and trends; demonstrate knowledge of products Protect company assets through loss prevention techniques Create a rewarding environment in which to work, generate a team atmosphere Qualifications: 2 years of retail experience, preferably within the outdoor industry - required Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint - required Commitment to providing exceptional customer service to our guests Self-motivated with the ability to multi-task Ability to work a flexible schedule; including nights, holidays and weekends - required Supervisory experience - required Jack Frost Big Boulder revolutionized the skiing industry. As the riding mecca of Pennsylvania, the mountain is designed for epic adventures. Join our team and experience the great outdoors like never before. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 256731
Entry Level Snowmaking - Full & Part Time - Winter Seasonal
Jack Frost and Big Boulder Ski Resort White Haven, Pennsylvania
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Jack Frost Big Boulder is now part of the Vail Resorts family and we've started hiring for our Winter 20-21 season! All employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime! The entry snowmaker will be exposed to a wide variety of tasks that are essential to the safe production of quality snow, with the goal of gaining experience and knowledge to be able to progress to the next level in the snowmaking department. The entry snowmaker will be under the direction of more experienced staff and department supervisors. Responsibilities Include: Learn all basic department, resort and company policies and procedures Learn and be responsible for the safe and efficient operation of snowmaking equipment according to all department, resort and company policies and procedures Learn and be responsible for the production of snow to produce the best quality product for our guests Learn to operate all department vehicles in a safe manner according to department, resort and company policies and procedures Perform basic snowmaking equipment maintenance and housekeeping on a daily basis Be able to work under minimal supervision Assist in effective communication with the other departments Additional duties as assigned Qualifications: Valid Driver's license - required Able to work weekends,nights, and holidays Able to lift and carry up to 70 lbs Intermediate level skier/snowboarder Basic hand tool knowledge and skills Able to work extended hours in alpine conditions Jack Frost Big Boulder revolutionized the skiing industry. As the riding mecca of Pennsylvania, the mountain is designed for epic adventures. Join our team and experience the great outdoors like never before. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 253969
Jan 16, 2021
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Jack Frost Big Boulder is now part of the Vail Resorts family and we've started hiring for our Winter 20-21 season! All employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime! The entry snowmaker will be exposed to a wide variety of tasks that are essential to the safe production of quality snow, with the goal of gaining experience and knowledge to be able to progress to the next level in the snowmaking department. The entry snowmaker will be under the direction of more experienced staff and department supervisors. Responsibilities Include: Learn all basic department, resort and company policies and procedures Learn and be responsible for the safe and efficient operation of snowmaking equipment according to all department, resort and company policies and procedures Learn and be responsible for the production of snow to produce the best quality product for our guests Learn to operate all department vehicles in a safe manner according to department, resort and company policies and procedures Perform basic snowmaking equipment maintenance and housekeeping on a daily basis Be able to work under minimal supervision Assist in effective communication with the other departments Additional duties as assigned Qualifications: Valid Driver's license - required Able to work weekends,nights, and holidays Able to lift and carry up to 70 lbs Intermediate level skier/snowboarder Basic hand tool knowledge and skills Able to work extended hours in alpine conditions Jack Frost Big Boulder revolutionized the skiing industry. As the riding mecca of Pennsylvania, the mountain is designed for epic adventures. Join our team and experience the great outdoors like never before. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 253969
Adventure Center Attendant - Full & Part Time - Winter Seasonal
Jack Frost and Big Boulder Ski Resort White Haven, Pennsylvania
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Jack Frost Big Boulderis now part of the Vail Resorts family and we've started hiring for our Winter 20-21 season! All Jack Frost Big Boulderemployees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime! The Activities Attendant will assist guests in completing liability release forms, safely andefficiently operating tow/carpet lifts,and establishingcrowd control. As a customer focused organization, a crucial part of each employee's job is to get and keep guests. Additional responsibilities include (but are not limited to): Under the supervision of the Supervisor or his/her assistants, operates the assigned lift in accordance with standard procedures, verbal instruction, and legal operation code to provide safe, quality uphill transportation for guests and employees. Assists with the shoveling and raking of snow and ice on a regular basis to maintain proper ramps, corrals, and work areas. This is quite a physical job, which is 100 percent outside. Assists with daily set up and breakdown, includinglift set up, checking grips and switches, daily placement of safety equipment and signage, tubes,and maintaining of ramps/walkways and corrals. Assists guests with waivers/forms. Communicate with guests and coworkers to maintain constant guest flow through Center. Communicates problems to superiors, while showing initiative in handling routine matters and emergencies. Continually remains vigilant to the needs of the equipment, the department, and the guests and react to those needs in the safest manner while maintaining quality service. Under the supervision of the Supervisor or his/her assistants, operates the assigned lift in accordance with standard procedures and written or verbal instruction to provide safe, quality uphill transportation for guests and employees. Maintain orderly operations. Help with closing procedures. Maintain a friendly, team spirit with a focus on guest service. Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions. Meet service level objectives and department goals as set forth by immediate supervisor. May be crosstrained to work Lift Operations. Requirements: Must be at least 18 years of age. Must be able to lift 40 lbs. Must be able to work outside in extreme temperatures/conditions without resting/sitting for extended periods of time. Must become familiar with the area (lifts and trails) and also know the functions of other departments. Advises and assists guests as needed in a courteous manner. Must like working with children, as it is a high guest-service position. Must become familiar with resort's policies and guest service expectations. Must be able to work weekends and holidays. Jack Frost Big Boulder revolutionized the skiing industry. As the riding mecca of Pennsylvania, the mountain is designed for epic adventures. Join our team and experience the great outdoors like never before. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 253867
Jan 13, 2021
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Jack Frost Big Boulderis now part of the Vail Resorts family and we've started hiring for our Winter 20-21 season! All Jack Frost Big Boulderemployees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime! The Activities Attendant will assist guests in completing liability release forms, safely andefficiently operating tow/carpet lifts,and establishingcrowd control. As a customer focused organization, a crucial part of each employee's job is to get and keep guests. Additional responsibilities include (but are not limited to): Under the supervision of the Supervisor or his/her assistants, operates the assigned lift in accordance with standard procedures, verbal instruction, and legal operation code to provide safe, quality uphill transportation for guests and employees. Assists with the shoveling and raking of snow and ice on a regular basis to maintain proper ramps, corrals, and work areas. This is quite a physical job, which is 100 percent outside. Assists with daily set up and breakdown, includinglift set up, checking grips and switches, daily placement of safety equipment and signage, tubes,and maintaining of ramps/walkways and corrals. Assists guests with waivers/forms. Communicate with guests and coworkers to maintain constant guest flow through Center. Communicates problems to superiors, while showing initiative in handling routine matters and emergencies. Continually remains vigilant to the needs of the equipment, the department, and the guests and react to those needs in the safest manner while maintaining quality service. Under the supervision of the Supervisor or his/her assistants, operates the assigned lift in accordance with standard procedures and written or verbal instruction to provide safe, quality uphill transportation for guests and employees. Maintain orderly operations. Help with closing procedures. Maintain a friendly, team spirit with a focus on guest service. Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions. Meet service level objectives and department goals as set forth by immediate supervisor. May be crosstrained to work Lift Operations. Requirements: Must be at least 18 years of age. Must be able to lift 40 lbs. Must be able to work outside in extreme temperatures/conditions without resting/sitting for extended periods of time. Must become familiar with the area (lifts and trails) and also know the functions of other departments. Advises and assists guests as needed in a courteous manner. Must like working with children, as it is a high guest-service position. Must become familiar with resort's policies and guest service expectations. Must be able to work weekends and holidays. Jack Frost Big Boulder revolutionized the skiing industry. As the riding mecca of Pennsylvania, the mountain is designed for epic adventures. Join our team and experience the great outdoors like never before. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 253867
Team Lead Food and Beverage - Winter Seasonal
Jack Frost and Big Boulder Ski Resort White Haven, Pennsylvania
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Jack Frost Big Boulder is now part of the Vail Resorts family and we've started hiring for our Winter 20-21 season! All employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime! JOB SUMMARY: Responsible for the daily operation for one of many base lodges or up mountain locations. Ensure operations are managed to meet or exceed budget while maintaining a high level of customer service. Provide support, direction and assistance to all staff members while helping them maintain a "Fast, Friendly, Flexible and Fun" attitude. Must perform well in a team atmosphere; working with colleagues to ensure success in all outlets, maintaining clear and open communication with kitchen staff members, F&B management team, and all other departments within the resort. Must see teamwork, employee morale and a positive work environment as a priority. QUALIFICATIONS/EXPERIENCE: Minimum two years food and beverage management experience, in a fast paced, high volume, food and beverage operation Ability to understand and apply sound financial, purchasing, and personnel management with an emphasis on training, directing and motivating others Possess the ability to work as a team member with other management and supervisory positions Competency in Microsoft Office applications, specifically Word and Excel Conversational Spanish speaking ability highly desirable State food handlers permit Tips card Must be comfortable with the changing dynamics of a seasonal business RESPONSIBILITIES: Monitor daily operations to ensure customer service and quality levels are achieved Responsible for training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching, and correcting behaviors Address issues, concerns, and complaints; resolve problems, and ensuring compliance with all state and federal labor laws Continuously review/implement programs to drive revenue per skier visit Maintain clean, well-organized facilities in compliance with company and legal standards and regulations Implement the company and department philosophies, vision, mission, and values into the daily operation of the department Ensure the production of the best possible product, attractively presented and efficiently served Establish the daily operating procedures and oversee implementation, planning, and procedures Effectively work with the Receiving department to ensure proper delivery and receipt of all orders for facilities Ensure proper controls are in place with cash handling and reporting procedures Produce inventories, reports, and other paperwork as required, in a timely manner Participate in weekly management meetings and other company activities Other duties as required by the Food & Beverage Manager and/or Senior Management Team Implement company policies and procedures and use good judgment when responding to employees concerns or issues Represent the views of staff to management and the views of the company to the employees Maintain high staff morale; motivate employees to perform under challenging conditions Handle customer relations and/or employee problems that may arise, making consistent decisions to resolve conflict Assist the F&B Operations Manager in planning/preparing the operating and capital budgets Plan, develop, and implement goals, objectives, and policies for the assigned departments Perform daily and weekly examination of revenue, expense, and labor reports Frequently review with the supervisory staff to maintain familiarity, assess status towards achieving goals and budget objectives Assess financial performance and adjust operations to meet/exceed goals Other duties as assigned by the F&B Operations Manager, the General Manager, and the Senior Management Team. PERFORMANCE EXPECTATIONS: Be knowledgeable about the ski area and all food and beverage services Provide a positive attitude towards the workplace, co-workers and guests Communicate with co-workers, supervisors, and managers effectively regarding personnel/work issues Work unsupervised in a manner that is professional and consistent with company and department policies and procedures Maintain a detail oriented focus, ensuring all steps are taken to develop and implement training and development programs. Ensure duties/projects/tasks are completed in a timely and accurate manner Follow the Food and Beverage Manager and Supervisor Behavioral Expectations and act according to these guidelines in the workplace PHYSICAL DEMANDS AND WORK ENVIRONMENT While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds or greater with assistance. Specific vision abilities required by this job include distance vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, extreme cold, and risk of electrical shock. The noise level in the work environment is usually moderate but may be loud on occasion. The employee will occasionally walk on slick, wet, snow-covered, or uneven surfaces. Jack Frost Big Boulder revolutionized the skiing industry. As the riding mecca of Pennsylvania, the mountain is designed for epic adventures. Join our team and experience the great outdoors like never before. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 254619
Jan 13, 2021
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Jack Frost Big Boulder is now part of the Vail Resorts family and we've started hiring for our Winter 20-21 season! All employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime! JOB SUMMARY: Responsible for the daily operation for one of many base lodges or up mountain locations. Ensure operations are managed to meet or exceed budget while maintaining a high level of customer service. Provide support, direction and assistance to all staff members while helping them maintain a "Fast, Friendly, Flexible and Fun" attitude. Must perform well in a team atmosphere; working with colleagues to ensure success in all outlets, maintaining clear and open communication with kitchen staff members, F&B management team, and all other departments within the resort. Must see teamwork, employee morale and a positive work environment as a priority. QUALIFICATIONS/EXPERIENCE: Minimum two years food and beverage management experience, in a fast paced, high volume, food and beverage operation Ability to understand and apply sound financial, purchasing, and personnel management with an emphasis on training, directing and motivating others Possess the ability to work as a team member with other management and supervisory positions Competency in Microsoft Office applications, specifically Word and Excel Conversational Spanish speaking ability highly desirable State food handlers permit Tips card Must be comfortable with the changing dynamics of a seasonal business RESPONSIBILITIES: Monitor daily operations to ensure customer service and quality levels are achieved Responsible for training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching, and correcting behaviors Address issues, concerns, and complaints; resolve problems, and ensuring compliance with all state and federal labor laws Continuously review/implement programs to drive revenue per skier visit Maintain clean, well-organized facilities in compliance with company and legal standards and regulations Implement the company and department philosophies, vision, mission, and values into the daily operation of the department Ensure the production of the best possible product, attractively presented and efficiently served Establish the daily operating procedures and oversee implementation, planning, and procedures Effectively work with the Receiving department to ensure proper delivery and receipt of all orders for facilities Ensure proper controls are in place with cash handling and reporting procedures Produce inventories, reports, and other paperwork as required, in a timely manner Participate in weekly management meetings and other company activities Other duties as required by the Food & Beverage Manager and/or Senior Management Team Implement company policies and procedures and use good judgment when responding to employees concerns or issues Represent the views of staff to management and the views of the company to the employees Maintain high staff morale; motivate employees to perform under challenging conditions Handle customer relations and/or employee problems that may arise, making consistent decisions to resolve conflict Assist the F&B Operations Manager in planning/preparing the operating and capital budgets Plan, develop, and implement goals, objectives, and policies for the assigned departments Perform daily and weekly examination of revenue, expense, and labor reports Frequently review with the supervisory staff to maintain familiarity, assess status towards achieving goals and budget objectives Assess financial performance and adjust operations to meet/exceed goals Other duties as assigned by the F&B Operations Manager, the General Manager, and the Senior Management Team. PERFORMANCE EXPECTATIONS: Be knowledgeable about the ski area and all food and beverage services Provide a positive attitude towards the workplace, co-workers and guests Communicate with co-workers, supervisors, and managers effectively regarding personnel/work issues Work unsupervised in a manner that is professional and consistent with company and department policies and procedures Maintain a detail oriented focus, ensuring all steps are taken to develop and implement training and development programs. Ensure duties/projects/tasks are completed in a timely and accurate manner Follow the Food and Beverage Manager and Supervisor Behavioral Expectations and act according to these guidelines in the workplace PHYSICAL DEMANDS AND WORK ENVIRONMENT While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds or greater with assistance. Specific vision abilities required by this job include distance vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, extreme cold, and risk of electrical shock. The noise level in the work environment is usually moderate but may be loud on occasion. The employee will occasionally walk on slick, wet, snow-covered, or uneven surfaces. Jack Frost Big Boulder revolutionized the skiing industry. As the riding mecca of Pennsylvania, the mountain is designed for epic adventures. Join our team and experience the great outdoors like never before. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 254619

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