Our Restaurant Managers (Assistant Coaches) lead our team members! We call our Assistant Managers, Assistant Coaches. They are our most valuable ingredient - the heart of our business, the face of our brand, and what truly make the sweetgreen experience special and unique. Coaches help drive sweetgreen's values within the stores - creating a family environment where all feel welcome to enjoy a healthy meal together. We are looking for happy, humble, and hard-working people to join our growing team. We strive to create amazing experiences - not only for our guests, but also our employees. What you'll do: Every great team is led by a great leader. You lead enthusiastically, with a focus on exceptional customer service and results. Your responsibilities include everything from mentoring team members to managing all front and back of house operations to architecting the ultimate customer experience. You are a quick thinker, a problem solver, a skilled communicator and a world-class motivator. You must be able to perform the following job duties satisfactorily, with or without a reasonable accommodation. Leading by example and being a role model for the standards and behaviors consistent with sweetgreen's core values and culture. Proactively attracting, identifying, and hiring team members that embody the sweetgreen profile and have the ability to grow within the organization. Successfully and consistently communicating team wins, priorities, best practices and operational changes to deliver brilliant execution. Connecting with the local community by executing sweetgreen's local marketing and community involvement initiatives. Serving as a role model for high quality, hands on, floor management - including effective deployment of labor to maximize throughput. Delivering store sales and financial objectives by removing any barriers to success. Scheduling daily labor requirements that meet the needs of the business and provide great customer service experiences Ensuring that food safety and security standards are met and adhered to consistently. Maintaining food service and production levels by leading strong BOH and FOH execution. Addressing performance issues quickly and respectfully by coaching, counseling, and managing any conflicts. Contributing ideas, thoughts, and solutions that result in increased productivity, higher retention, and improved operations. What you've got: 3+ years' in a restaurant management role Experience in fast casual restaurant chains (preferred) Managed and developed 25+ team members per shift A passion for food and restaurant operations Desire to make an impact on customers and team members. A can-do work ethic and the ability to take initiative on projects. Ability to lead, motivate, and build an efficient team in a fast pace environment. Ability to champion a strong understanding and appreciation of local and organic products, and reinforce this understanding to their team. Belief in and passion for the sweetlife and sweetgreen's core values. Strong leadership behaviors, approachability, and a reputation as role model. sweetgreen DNA: Coachable: actively looks for feedback to grow and improve Self-starters: takes initiative, thinks of the big picture, relays store needs and communicates with the team Customer service-oriented: Passion for the guest experience, service driven Innovative: utilizes and designs business processes with the customer, community and company in mind Passionate about real food: appreciation for the greater mission of farm-to-table foods High-energy, and thrive in a fast-paced environment About our sweetlife: Competitive base salary + 15% bonus potential Medical, dental + vision insurance plans to suit your and your family's needs Paid Vacation + Wellness time 401k program Paid family leave; we believe in fully supporting new parents Complimentary greens Free sweetgreen swag An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food A collaborative team of people who live our core values and have your back A clear career path with opportunities for development, both personally and professionally About Us: sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them. We're in the business of feeding people, and we're out to change what that means Salary range for this role: Starting salary range based on experience $60,000 - $65,000 USD sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. California residents: Review our applicant privacy notice HERE . sweetgreen participates in the federal government's E - Verify program to determine employment eligibility. To learn more about the E - Verify program, please click here .
Sep 29, 2023
Full time
Our Restaurant Managers (Assistant Coaches) lead our team members! We call our Assistant Managers, Assistant Coaches. They are our most valuable ingredient - the heart of our business, the face of our brand, and what truly make the sweetgreen experience special and unique. Coaches help drive sweetgreen's values within the stores - creating a family environment where all feel welcome to enjoy a healthy meal together. We are looking for happy, humble, and hard-working people to join our growing team. We strive to create amazing experiences - not only for our guests, but also our employees. What you'll do: Every great team is led by a great leader. You lead enthusiastically, with a focus on exceptional customer service and results. Your responsibilities include everything from mentoring team members to managing all front and back of house operations to architecting the ultimate customer experience. You are a quick thinker, a problem solver, a skilled communicator and a world-class motivator. You must be able to perform the following job duties satisfactorily, with or without a reasonable accommodation. Leading by example and being a role model for the standards and behaviors consistent with sweetgreen's core values and culture. Proactively attracting, identifying, and hiring team members that embody the sweetgreen profile and have the ability to grow within the organization. Successfully and consistently communicating team wins, priorities, best practices and operational changes to deliver brilliant execution. Connecting with the local community by executing sweetgreen's local marketing and community involvement initiatives. Serving as a role model for high quality, hands on, floor management - including effective deployment of labor to maximize throughput. Delivering store sales and financial objectives by removing any barriers to success. Scheduling daily labor requirements that meet the needs of the business and provide great customer service experiences Ensuring that food safety and security standards are met and adhered to consistently. Maintaining food service and production levels by leading strong BOH and FOH execution. Addressing performance issues quickly and respectfully by coaching, counseling, and managing any conflicts. Contributing ideas, thoughts, and solutions that result in increased productivity, higher retention, and improved operations. What you've got: 3+ years' in a restaurant management role Experience in fast casual restaurant chains (preferred) Managed and developed 25+ team members per shift A passion for food and restaurant operations Desire to make an impact on customers and team members. A can-do work ethic and the ability to take initiative on projects. Ability to lead, motivate, and build an efficient team in a fast pace environment. Ability to champion a strong understanding and appreciation of local and organic products, and reinforce this understanding to their team. Belief in and passion for the sweetlife and sweetgreen's core values. Strong leadership behaviors, approachability, and a reputation as role model. sweetgreen DNA: Coachable: actively looks for feedback to grow and improve Self-starters: takes initiative, thinks of the big picture, relays store needs and communicates with the team Customer service-oriented: Passion for the guest experience, service driven Innovative: utilizes and designs business processes with the customer, community and company in mind Passionate about real food: appreciation for the greater mission of farm-to-table foods High-energy, and thrive in a fast-paced environment About our sweetlife: Competitive base salary + 15% bonus potential Medical, dental + vision insurance plans to suit your and your family's needs Paid Vacation + Wellness time 401k program Paid family leave; we believe in fully supporting new parents Complimentary greens Free sweetgreen swag An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food A collaborative team of people who live our core values and have your back A clear career path with opportunities for development, both personally and professionally About Us: sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them. We're in the business of feeding people, and we're out to change what that means Salary range for this role: Starting salary range based on experience $60,000 - $65,000 USD sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. California residents: Review our applicant privacy notice HERE . sweetgreen participates in the federal government's E - Verify program to determine employment eligibility. To learn more about the E - Verify program, please click here .
Pay: $70000 per year - $70000 per year The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Sep 28, 2023
Full time
Pay: $70000 per year - $70000 per year The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $70000 per year - $70000 per year The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Sep 28, 2023
Full time
Pay: $70000 per year - $70000 per year The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $70000 per year - $70000 per year The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Sep 28, 2023
Full time
Pay: $70000 per year - $70000 per year The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Host at Ronald Reagan Washington National Airport now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match. WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers serve millions of travelers each year. WHY OTG? By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it. ROLE AND RESPONSIBILITIES Position Summary: The OTG Host at Ronald Reagan Washington National Airport has a critical role to play in our company's groundbreaking transformation of the airport experience. The OTG Host must possess strong interpersonal skills, a sunny disposition, and a positive outlook all the while adhering to the OTG Core Steps of Service. They must ensure that each guest enjoys an outstanding OTG Experience by creating a warm and friendly environment that leaves the strongest of impressions on our guests. Responsibilities: Welcome guests at the entrance of our establishments. Show guests to their table and present menus Know and adhere to the 5-10 Rule Maintain a clean and orderly front door area Maintain a solid product knowledge Evenly manage the workload between servers Aid servers, when necessary while maintaining a watchful eye on the entrance to the restaurant Communicate guest concerns and complaints to managers immediately Maintain a clean, neat, well-groomed appearance Maintain knowledge of airport, terminal, and restaurants; offer information, recommendations, etc. Qualifications and Requirements: Must remain alert and positive throughout their entire shift Must know the restaurant's menu and floor plan Must have the ability to enthusiastically introduce the iPad and answer any questions Must be fully conversational in English Must be mobile and able to stand for extended periods Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law. Other details Pay Type Hourly Apply Now
Sep 28, 2023
Full time
YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Host at Ronald Reagan Washington National Airport now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match. WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers serve millions of travelers each year. WHY OTG? By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it. ROLE AND RESPONSIBILITIES Position Summary: The OTG Host at Ronald Reagan Washington National Airport has a critical role to play in our company's groundbreaking transformation of the airport experience. The OTG Host must possess strong interpersonal skills, a sunny disposition, and a positive outlook all the while adhering to the OTG Core Steps of Service. They must ensure that each guest enjoys an outstanding OTG Experience by creating a warm and friendly environment that leaves the strongest of impressions on our guests. Responsibilities: Welcome guests at the entrance of our establishments. Show guests to their table and present menus Know and adhere to the 5-10 Rule Maintain a clean and orderly front door area Maintain a solid product knowledge Evenly manage the workload between servers Aid servers, when necessary while maintaining a watchful eye on the entrance to the restaurant Communicate guest concerns and complaints to managers immediately Maintain a clean, neat, well-groomed appearance Maintain knowledge of airport, terminal, and restaurants; offer information, recommendations, etc. Qualifications and Requirements: Must remain alert and positive throughout their entire shift Must know the restaurant's menu and floor plan Must have the ability to enthusiastically introduce the iPad and answer any questions Must be fully conversational in English Must be mobile and able to stand for extended periods Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law. Other details Pay Type Hourly Apply Now
Compass Group, North America
Darlington, South Carolina
Levy Sector Position Title: DISHWASHER - Darlington Raceway Starting Pay: $11.50 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Summary: Maintains dishes, pots, pans, trays, kitchen, work areas, equipment and utensils in orderly and sanitary condition. Essential Duties and Responsibilities: Scrapes and rinses food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine depending on assigned equipment. Ensures complete cleanliness and sanitation. Washes pots, pans and trays based on assigned procedures. Ensure complete cleanliness and sanitation. Polishes silver using burnishing machine tumbler, chemical dip, buffing wheel and hand cloth depending on assigned equipment and procedures. Ensures complete cleanliness and sanitation. Ensures compliance with outlined safety procedures. Maintains temperatures and chemical levels as outlined by provided standards. Keeps dish area orderly and in compliance with safety standards. Sweeps and mops kitchen floors to ensure compliance with safety and sanitation standards. Washes worktables, walls, refrigerators, meat blocks and other food prep surfaces. Removes trash and places it in designated containers. Steam cleans or hoses out garbage cans. Transfers supplies and equipment between storage and work areas. Helps load and unload supplies and product. Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story () Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program
Sep 23, 2023
Full time
Levy Sector Position Title: DISHWASHER - Darlington Raceway Starting Pay: $11.50 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Summary: Maintains dishes, pots, pans, trays, kitchen, work areas, equipment and utensils in orderly and sanitary condition. Essential Duties and Responsibilities: Scrapes and rinses food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine depending on assigned equipment. Ensures complete cleanliness and sanitation. Washes pots, pans and trays based on assigned procedures. Ensure complete cleanliness and sanitation. Polishes silver using burnishing machine tumbler, chemical dip, buffing wheel and hand cloth depending on assigned equipment and procedures. Ensures complete cleanliness and sanitation. Ensures compliance with outlined safety procedures. Maintains temperatures and chemical levels as outlined by provided standards. Keeps dish area orderly and in compliance with safety standards. Sweeps and mops kitchen floors to ensure compliance with safety and sanitation standards. Washes worktables, walls, refrigerators, meat blocks and other food prep surfaces. Removes trash and places it in designated containers. Steam cleans or hoses out garbage cans. Transfers supplies and equipment between storage and work areas. Helps load and unload supplies and product. Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story () Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program
YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Utility Worker now at Ronald Reagan Washington National Airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match. WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers serve millions of travelers each year. WHY OTG? By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it. ROLE AND RESPONSIBILITIES Position Summary: Utility workers at Ronald Reagan Washington National Airport are responsible for receiving the merchandise to OTG's warehouse locations throughout the terminals. Utility workers will then dispatch the secured goods to their designated locations, which include our OTG markets and restaurants. Responsibilities: Organizes products and stocks appropriately Accepts and receives incoming products into the warehouse Maintains stock in an organized and clean fashion Cleans, sanitizes and organizes the storeroom including shelving, floors, lights, and vents Inspects incoming merchandise to ensure quality standards; reports substandard items to MOD Fulfills orders per distribution requests Inspects fulfillment orders prior to distribution to ensure quality Follows SOPs for fulfillment documentation Delivers merchandise, as requested, to locations within the terminal Maintains the inventory of all warehouse items Maintain knowledge of airport terminal and restaurants Stock wood as needed Maintain ice levels in restaurants Other duties, as assigned Qualifications and Requirements: Must be at least 18 years of age Ability to read invoices and count product Knowledge of FIFO (First In, First Out) guidelines Ability to lift 50 pounds regularly and up to 85 lbs. on occasion Ability to climb ladders to store and retrieve product Ability to pull/push product cart Must be mobile and able to stand for extended periods, stoop, kneel, and crouch Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions must be flexible OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law. Other details Pay Type Hourly Apply Now
Sep 22, 2023
Full time
YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Utility Worker now at Ronald Reagan Washington National Airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match. WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers serve millions of travelers each year. WHY OTG? By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it. ROLE AND RESPONSIBILITIES Position Summary: Utility workers at Ronald Reagan Washington National Airport are responsible for receiving the merchandise to OTG's warehouse locations throughout the terminals. Utility workers will then dispatch the secured goods to their designated locations, which include our OTG markets and restaurants. Responsibilities: Organizes products and stocks appropriately Accepts and receives incoming products into the warehouse Maintains stock in an organized and clean fashion Cleans, sanitizes and organizes the storeroom including shelving, floors, lights, and vents Inspects incoming merchandise to ensure quality standards; reports substandard items to MOD Fulfills orders per distribution requests Inspects fulfillment orders prior to distribution to ensure quality Follows SOPs for fulfillment documentation Delivers merchandise, as requested, to locations within the terminal Maintains the inventory of all warehouse items Maintain knowledge of airport terminal and restaurants Stock wood as needed Maintain ice levels in restaurants Other duties, as assigned Qualifications and Requirements: Must be at least 18 years of age Ability to read invoices and count product Knowledge of FIFO (First In, First Out) guidelines Ability to lift 50 pounds regularly and up to 85 lbs. on occasion Ability to climb ladders to store and retrieve product Ability to pull/push product cart Must be mobile and able to stand for extended periods, stoop, kneel, and crouch Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions must be flexible OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law. Other details Pay Type Hourly Apply Now
Utility Worker OTG - Ronald Reagan Washington National Airport, Arlington, VA, 2401 S. Smith Blvd, Arlington, Virginia, United States of America Req Monday, September 18, 2023 YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Utility Worker now at Ronald Reagan Washington National Airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.WHAT IS OTG?OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers serve millions of travelers each year.WHY OTG? By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.We transform airport experiences.You drive it.ROLE AND RESPONSIBILITIES Position Summary: Utility workers at Ronald Reagan Washington National Airport are responsible for receiving the merchandise to OTG's warehouse locations throughout the terminals. Utility workers will then dispatch the secured goods to their designated locations, which include our OTG markets and restaurants.Responsibilities: Organizes products and stocks appropriately Accepts and receives incoming products into the warehouse Maintains stock in an organized and clean fashion Cleans, sanitizes and organizes the storeroom including shelving, floors, lights, and vents Inspects incoming merchandise to ensure quality standards; reports substandard items to MOD Fulfills orders per distribution requests Inspects fulfillment orders prior to distribution to ensure quality Follows SOPs for fulfillment documentation Delivers merchandise, as requested, to locations within the terminal Maintains the inventory of all warehouse items Maintain knowledge of airport terminal and restaurants Stock wood as needed Maintain ice levels in restaurants Other duties, as assigned Qualifications and Requirements: Must be at least 18 years of age Ability to read invoices and count product Knowledge of FIFO (First In, First Out) guidelines Ability to lift 50 pounds regularly and up to 85 lbs. on occasion Ability to climb ladders to store and retrieve product Ability to pull/push product cart Must be mobile and able to stand for extended periods, stoop, kneel, and crouch Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions must be flexible OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law. Other details Pay Type Hourly Apply Now OTG - Ronald Reagan Washington National Airport, Arlington, VA, 2401 S. Smith Blvd, Arlington, Virginia, United States of America
Sep 19, 2023
Full time
Utility Worker OTG - Ronald Reagan Washington National Airport, Arlington, VA, 2401 S. Smith Blvd, Arlington, Virginia, United States of America Req Monday, September 18, 2023 YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Utility Worker now at Ronald Reagan Washington National Airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.WHAT IS OTG?OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers serve millions of travelers each year.WHY OTG? By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.We transform airport experiences.You drive it.ROLE AND RESPONSIBILITIES Position Summary: Utility workers at Ronald Reagan Washington National Airport are responsible for receiving the merchandise to OTG's warehouse locations throughout the terminals. Utility workers will then dispatch the secured goods to their designated locations, which include our OTG markets and restaurants.Responsibilities: Organizes products and stocks appropriately Accepts and receives incoming products into the warehouse Maintains stock in an organized and clean fashion Cleans, sanitizes and organizes the storeroom including shelving, floors, lights, and vents Inspects incoming merchandise to ensure quality standards; reports substandard items to MOD Fulfills orders per distribution requests Inspects fulfillment orders prior to distribution to ensure quality Follows SOPs for fulfillment documentation Delivers merchandise, as requested, to locations within the terminal Maintains the inventory of all warehouse items Maintain knowledge of airport terminal and restaurants Stock wood as needed Maintain ice levels in restaurants Other duties, as assigned Qualifications and Requirements: Must be at least 18 years of age Ability to read invoices and count product Knowledge of FIFO (First In, First Out) guidelines Ability to lift 50 pounds regularly and up to 85 lbs. on occasion Ability to climb ladders to store and retrieve product Ability to pull/push product cart Must be mobile and able to stand for extended periods, stoop, kneel, and crouch Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions must be flexible OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law. Other details Pay Type Hourly Apply Now OTG - Ronald Reagan Washington National Airport, Arlington, VA, 2401 S. Smith Blvd, Arlington, Virginia, United States of America
Hawkers Asian Street Food Ballston
Arlington, Virginia
Job Type Full-time, Part-time Description Becoming a Hawkers team member is about so much more than receiving amazing benefits, working in a fun atmosphere, and eating delicious food. While we offer all those things and more, being a Hawkers team member is about being part of something adventurous. Something fresh. Something vibrant. It is about working in a team environment full of motivated creators who wake up every day ready to grow. What's in it for you? Highly Competitive Wages Benefits and Vacation Time for Full-Time Team Members Exclusive Dining Discounts Unlimited Growth & Career Advancement Opportunities Fun & Engaging Work Environment The Deets: The primary responsibility of a Host is to create an experience that encourages the guest to return to Hawkers Asian Street Food. They must be friendly and responsive and assist in providing an exceptional dining experience for all our guests. Each Host's primary objective is to demonstrate excellence in guest service. Our guests receive their first impression of the service of the restaurant through their exchange with the Host. Requirements Welcome and greet guests, making all guests feel comfortable and informing them that you are there to personally take care of them. Estimate wait time for guests to be seated. Text guests through 'Guest Manager' or call out the name and number of the party when their table becomes available. Accommodate special seating requests for guests whenever possible. Seat guests based on their preference, and balance customer flow through each server section. Provide guests a menu, and their server's name, and introduce the specialty drinks/dessert menu. Inspect the table for proper presentation and completeness. Relay messages to servers and server assistants as needed. Thank guests as they leave and invite them to return. Perform side work at the start, during, and end of each shift, as required by service station assignment. Maintain clean and organized service areas, guest areas, and Host stand. Interact with guests while they are waiting for a table and being seated. Bring menus, napkins, boosters, chairs, etc. to the table while seating guests. Answer the telephone in a prompt and courteous manner. Take 'To-Go' orders if necessary, or as directed by Leadership. Operate the POS/cash register. Make a conscious effort to foresee any special items a guest may require; assist with accommodation of special guest needs. Must be at least 18 years of age. Physical Demands: Must be able to frequently stand, walk, bend, squat, and reach above shoulder level. Must be able to lift/carry up to 20 lbs. Salary Description $15-$17/hr.
Sep 12, 2023
Full time
Job Type Full-time, Part-time Description Becoming a Hawkers team member is about so much more than receiving amazing benefits, working in a fun atmosphere, and eating delicious food. While we offer all those things and more, being a Hawkers team member is about being part of something adventurous. Something fresh. Something vibrant. It is about working in a team environment full of motivated creators who wake up every day ready to grow. What's in it for you? Highly Competitive Wages Benefits and Vacation Time for Full-Time Team Members Exclusive Dining Discounts Unlimited Growth & Career Advancement Opportunities Fun & Engaging Work Environment The Deets: The primary responsibility of a Host is to create an experience that encourages the guest to return to Hawkers Asian Street Food. They must be friendly and responsive and assist in providing an exceptional dining experience for all our guests. Each Host's primary objective is to demonstrate excellence in guest service. Our guests receive their first impression of the service of the restaurant through their exchange with the Host. Requirements Welcome and greet guests, making all guests feel comfortable and informing them that you are there to personally take care of them. Estimate wait time for guests to be seated. Text guests through 'Guest Manager' or call out the name and number of the party when their table becomes available. Accommodate special seating requests for guests whenever possible. Seat guests based on their preference, and balance customer flow through each server section. Provide guests a menu, and their server's name, and introduce the specialty drinks/dessert menu. Inspect the table for proper presentation and completeness. Relay messages to servers and server assistants as needed. Thank guests as they leave and invite them to return. Perform side work at the start, during, and end of each shift, as required by service station assignment. Maintain clean and organized service areas, guest areas, and Host stand. Interact with guests while they are waiting for a table and being seated. Bring menus, napkins, boosters, chairs, etc. to the table while seating guests. Answer the telephone in a prompt and courteous manner. Take 'To-Go' orders if necessary, or as directed by Leadership. Operate the POS/cash register. Make a conscious effort to foresee any special items a guest may require; assist with accommodation of special guest needs. Must be at least 18 years of age. Physical Demands: Must be able to frequently stand, walk, bend, squat, and reach above shoulder level. Must be able to lift/carry up to 20 lbs. Salary Description $15-$17/hr.
HOSTS, Are you ready to work in a fun & festive environment? At Rosa Mexicano, successful candidates will have experience in a casual/fine dining atmosphere, thrive in fast-paced environments, and have a passion to please every guest. Rosa Mexicano is proud to offer excellent career growth opportunities, health benefits, commuter, and dining discounts. Please come into the restaurant ANY DAY OR TIME, to meet with a member of our management team. Interviews will be conducted on the spot. ADDRESS 1100 South Hayes St. Arlington VA 22202 Primary Responsibilities Greets and seats guests for a-la-carte dining, provides wait times, answers general inquiries. Interacts with Guests in person or via phone to guide them through the menu, answer questions, processes orders for take-out and delivery, and conducts financial transactions. Provides customer service while guests are waiting for take-out food order or ensure delivery carrier takes the correct order. Ensures adherence to all company SOP's, for example, steps of service, operational standards, and workplace hygiene. Skills and Qualifications Customer Service Experience - 1 Year (Preferred). Experience is important, but enthusiasm and a passion to please are the most important. Ability to multi-task. High School Degree or GED required. Competitive Pay, consistent with experience. Supplemental Pay: Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Sep 12, 2023
Full time
HOSTS, Are you ready to work in a fun & festive environment? At Rosa Mexicano, successful candidates will have experience in a casual/fine dining atmosphere, thrive in fast-paced environments, and have a passion to please every guest. Rosa Mexicano is proud to offer excellent career growth opportunities, health benefits, commuter, and dining discounts. Please come into the restaurant ANY DAY OR TIME, to meet with a member of our management team. Interviews will be conducted on the spot. ADDRESS 1100 South Hayes St. Arlington VA 22202 Primary Responsibilities Greets and seats guests for a-la-carte dining, provides wait times, answers general inquiries. Interacts with Guests in person or via phone to guide them through the menu, answer questions, processes orders for take-out and delivery, and conducts financial transactions. Provides customer service while guests are waiting for take-out food order or ensure delivery carrier takes the correct order. Ensures adherence to all company SOP's, for example, steps of service, operational standards, and workplace hygiene. Skills and Qualifications Customer Service Experience - 1 Year (Preferred). Experience is important, but enthusiasm and a passion to please are the most important. Ability to multi-task. High School Degree or GED required. Competitive Pay, consistent with experience. Supplemental Pay: Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Hiring immediately for full-time or part-time Host or Hostesses. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Job Responsibilities: Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders) Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food Set and clear a table neatly and efficiently according to P.F. Chang's specifications Learn curbside process and takeout expectations Conducts side-work as required for each shift Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Ability to execute proper sanitation practices and safety procedures. Must be able to communicate effectively with co-workers and guests Flexibility to work a variety of shifts Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $19.00 / hour
Sep 12, 2023
Full time
Hiring immediately for full-time or part-time Host or Hostesses. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Job Responsibilities: Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders) Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food Set and clear a table neatly and efficiently according to P.F. Chang's specifications Learn curbside process and takeout expectations Conducts side-work as required for each shift Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Ability to execute proper sanitation practices and safety procedures. Must be able to communicate effectively with co-workers and guests Flexibility to work a variety of shifts Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $19.00 / hour
BUSSERS, Are you ready to work in a fun & festive environment? At Rosa Mexicano, successful candidates will have experience in a casual/fine dining atmosphere, thrive in fast-paced environments, and have a passion to please every guest. Rosa Mexicano is proud to offer excellent career growth opportunities, health benefits, commuter, and dining discounts. Please come into the restaurant ANY DAY OR TIME , to meet with a member of our management team. Interviews will be conducted on the spot. ADDRESS 1100m South Hayes St. Arlington VA 22202 Primary Responsibilities Assists in the greeting of all Rosa Mexicano guests. Preps sets, and clears restaurant tables; stocks all service stations; assists food servers with table service. Follows principles of sanitation and safety in handling food and equipment. Continuously communicate with the team to ensure meals/service meets guest expectations. Close down workstation at the end of each day/shift per company SOP's and ensure all side work is completed. Skills and Qualifications Familiar with industry's best practices. Experience is important but enthusiasm and the passion to please are the most important. Ability to multi-task. High School Degree or GED required. Supplemental Pay: Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws .
Sep 12, 2023
Full time
BUSSERS, Are you ready to work in a fun & festive environment? At Rosa Mexicano, successful candidates will have experience in a casual/fine dining atmosphere, thrive in fast-paced environments, and have a passion to please every guest. Rosa Mexicano is proud to offer excellent career growth opportunities, health benefits, commuter, and dining discounts. Please come into the restaurant ANY DAY OR TIME , to meet with a member of our management team. Interviews will be conducted on the spot. ADDRESS 1100m South Hayes St. Arlington VA 22202 Primary Responsibilities Assists in the greeting of all Rosa Mexicano guests. Preps sets, and clears restaurant tables; stocks all service stations; assists food servers with table service. Follows principles of sanitation and safety in handling food and equipment. Continuously communicate with the team to ensure meals/service meets guest expectations. Close down workstation at the end of each day/shift per company SOP's and ensure all side work is completed. Skills and Qualifications Familiar with industry's best practices. Experience is important but enthusiasm and the passion to please are the most important. Ability to multi-task. High School Degree or GED required. Supplemental Pay: Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws .