*GENERAL SUMMARY* The *Shift Manager* - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. * KEY RESPONSIBILITIES AND AREAS OF FOCUS :* * *Operations Management- *Deliver* "*What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * *People Management- *Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * *Business Management- *Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * *Project Support*- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner * ADDITIONAL REQUIREMENTS:* The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects * QUALIFICATIONS:* * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-JS1 #LI-JS1 #LI-JS1 #LI-AH2 * Connect With Us!* Not ready to apply? [Connect with us]() for general consideration.[]()
Jan 24, 2021
Full time
*GENERAL SUMMARY* The *Shift Manager* - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. * KEY RESPONSIBILITIES AND AREAS OF FOCUS :* * *Operations Management- *Deliver* "*What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * *People Management- *Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * *Business Management- *Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * *Project Support*- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner * ADDITIONAL REQUIREMENTS:* The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects * QUALIFICATIONS:* * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action #LI-JS1 #LI-JS1 #LI-JS1 #LI-AH2 * Connect With Us!* Not ready to apply? [Connect with us]() for general consideration.[]()
*The Job:* As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include: * Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest * Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time * Helping employees understand the big picture and their role by sharing the "why" behind tasks * Celebrating team successes and coaching for better performance * Setting clear expectations and providing continuous feedback throughout shift * Creating an upbeat positive atmosphere during the shift that makes work fun * Managing the majors: food and paper, labor, and guest service * Maintaining and enforcing SONIC safety and sanitation standards * Relentlessly complying with all federal, state, and local laws and regulations * What You'll Need:* * Excellent leadership and communication skills * High standards for self and the team * Positive attitude, especially during rushes or stressful situations * Resiliency - trying different approaches to solve a problem; working to get better every day * Eagerness to learn and grow professionally and personally * Ability to prioritize and complete tasks accordingly * Effective communication skills; basic math and reading skills * Willingness to work irregular hours, including nights, weekends, and/or holidays * The Fine Print:* As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.
Jan 24, 2021
Full time
*The Job:* As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include: * Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest * Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time * Helping employees understand the big picture and their role by sharing the "why" behind tasks * Celebrating team successes and coaching for better performance * Setting clear expectations and providing continuous feedback throughout shift * Creating an upbeat positive atmosphere during the shift that makes work fun * Managing the majors: food and paper, labor, and guest service * Maintaining and enforcing SONIC safety and sanitation standards * Relentlessly complying with all federal, state, and local laws and regulations * What You'll Need:* * Excellent leadership and communication skills * High standards for self and the team * Positive attitude, especially during rushes or stressful situations * Resiliency - trying different approaches to solve a problem; working to get better every day * Eagerness to learn and grow professionally and personally * Ability to prioritize and complete tasks accordingly * Effective communication skills; basic math and reading skills * Willingness to work irregular hours, including nights, weekends, and/or holidays * The Fine Print:* As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.
Pay is $12.50-$15.50 an hour + TIPSAbout YouYou're the face of Noodles & Company, and we must admit, you look great. You're known for always smiling, always doing more, and always making guests feel like family. You have a keen eye and contagious work ethic. Motivating and coaching others comes naturally to you, which makes you perfect for this Shift Manager role! About NoodlesWe care about people, are passionate about our food, take pride in what we do and love life! We provide opportunities to learn culinary skills working with fresh food and the art of personal connection with our guests. Come join our amazing team, make new friends, develop your career and have fun!BenefitsCareers at Noodles are served with a side of:Flexible scheduling - part-time and full-time opportunitiesFree shift meal -plus, food, phone and event ticket discountsPaid sick time offMedical, dental and vision insuranceCompetitive pay, plus tips for eligible locations*401(k) and stock purchase discountsOpportunities for advancementScholarship opportunitiesLearn more about our benefits: noodles.com/careers/perks/Your Day in the LifeLead the restaurant during shift and delight our guestsDelegate responsibilities to your team of rock stars and ensure they are exceeding the expectations of each guestEnsure all our tasty noodles and veggies are stocked and storedBecome a subject matter expert on each area of the restaurantMaintain cleanliness and organization throughout the restaurant and ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areasOwn open, mid or close routines for the next shiftMake sure all food meets company and HACCP rules and regulations and is super-deliciousDevelop team members into future leadersRecognize a job well-doneLive the culture of Noodles & CompanyExemplify guest service for the whole team What You Bring to the TeamMust be at least 18 years of ageExcellent guest service skills and the ability to communicate efficiently to help keep all team members informedMust love NoodlesAbility to work nights, weekend and holidaysPrevious management or leadership experience requiredPunctuality (Your team looks up to you, after all)Customer service experience preferred, preferably in a restaurant environmentAbility to meet physical requirements of the position, including walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling or moving objects up to 55 pounds. Other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environmentCOVID-19 Safety MeasuresWe are committed to ensuring the safety of our Team Members and Guests. Our safety measures include:Symptom screenings and temperature checks before each shiftEnhanced cleaning and handwashing proceduresPlexiglass shields and social distancing between Team Members and GuestsFace coverings are provided for all team members and are required for all guest-facing positionsLearn more about our safety: noodles.com/teammembersafetynoodles.com/careersNoodles is an Equal Opportunity Employer. Our goal is to be an inclusive and diverse team that is representative of the communities and guests we serve.*Tipping eligible states include AZ, CO, IA, ID, IL, IN, KS, MD, MO, OH, OR, PA, VA, WA, WI
Jan 23, 2021
Full time
Pay is $12.50-$15.50 an hour + TIPSAbout YouYou're the face of Noodles & Company, and we must admit, you look great. You're known for always smiling, always doing more, and always making guests feel like family. You have a keen eye and contagious work ethic. Motivating and coaching others comes naturally to you, which makes you perfect for this Shift Manager role! About NoodlesWe care about people, are passionate about our food, take pride in what we do and love life! We provide opportunities to learn culinary skills working with fresh food and the art of personal connection with our guests. Come join our amazing team, make new friends, develop your career and have fun!BenefitsCareers at Noodles are served with a side of:Flexible scheduling - part-time and full-time opportunitiesFree shift meal -plus, food, phone and event ticket discountsPaid sick time offMedical, dental and vision insuranceCompetitive pay, plus tips for eligible locations*401(k) and stock purchase discountsOpportunities for advancementScholarship opportunitiesLearn more about our benefits: noodles.com/careers/perks/Your Day in the LifeLead the restaurant during shift and delight our guestsDelegate responsibilities to your team of rock stars and ensure they are exceeding the expectations of each guestEnsure all our tasty noodles and veggies are stocked and storedBecome a subject matter expert on each area of the restaurantMaintain cleanliness and organization throughout the restaurant and ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areasOwn open, mid or close routines for the next shiftMake sure all food meets company and HACCP rules and regulations and is super-deliciousDevelop team members into future leadersRecognize a job well-doneLive the culture of Noodles & CompanyExemplify guest service for the whole team What You Bring to the TeamMust be at least 18 years of ageExcellent guest service skills and the ability to communicate efficiently to help keep all team members informedMust love NoodlesAbility to work nights, weekend and holidaysPrevious management or leadership experience requiredPunctuality (Your team looks up to you, after all)Customer service experience preferred, preferably in a restaurant environmentAbility to meet physical requirements of the position, including walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling or moving objects up to 55 pounds. Other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environmentCOVID-19 Safety MeasuresWe are committed to ensuring the safety of our Team Members and Guests. Our safety measures include:Symptom screenings and temperature checks before each shiftEnhanced cleaning and handwashing proceduresPlexiglass shields and social distancing between Team Members and GuestsFace coverings are provided for all team members and are required for all guest-facing positionsLearn more about our safety: noodles.com/teammembersafetynoodles.com/careersNoodles is an Equal Opportunity Employer. Our goal is to be an inclusive and diverse team that is representative of the communities and guests we serve.*Tipping eligible states include AZ, CO, IA, ID, IL, IN, KS, MD, MO, OH, OR, PA, VA, WA, WI
*The Job:* As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include: * Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest * Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time * Helping employees understand the big picture and their role by sharing the "why" behind tasks * Celebrating team successes and coaching for better performance * Setting clear expectations and providing continuous feedback throughout shift * Creating an upbeat positive atmosphere during the shift that makes work fun * Managing the majors: food and paper, labor, and guest service * Maintaining and enforcing SONIC safety and sanitation standards * Relentlessly complying with all federal, state, and local laws and regulations *What You'll Need:* * Excellent leadership and communication skills * High standards for self and the team * Positive attitude, especially during rushes or stressful situations * Resiliency - trying different approaches to solve a problem; working to get better every day * Eagerness to learn and grow professionally and personally * Ability to prioritize and complete tasks accordingly * Effective communication skills; basic math and reading skills * Willingness to work irregular hours, including nights, weekends, and/or holidays *The Fine Print:* As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.
Jan 18, 2021
Full time
*The Job:* As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include: * Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest * Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time * Helping employees understand the big picture and their role by sharing the "why" behind tasks * Celebrating team successes and coaching for better performance * Setting clear expectations and providing continuous feedback throughout shift * Creating an upbeat positive atmosphere during the shift that makes work fun * Managing the majors: food and paper, labor, and guest service * Maintaining and enforcing SONIC safety and sanitation standards * Relentlessly complying with all federal, state, and local laws and regulations *What You'll Need:* * Excellent leadership and communication skills * High standards for self and the team * Positive attitude, especially during rushes or stressful situations * Resiliency - trying different approaches to solve a problem; working to get better every day * Eagerness to learn and grow professionally and personally * Ability to prioritize and complete tasks accordingly * Effective communication skills; basic math and reading skills * Willingness to work irregular hours, including nights, weekends, and/or holidays *The Fine Print:* As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.
*GENERAL SUMMARY:* * * The *Operations Manager* -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. * KEY RESPONSIBILITIES AND AREAS OF FOCUS :* * *Operations Management- *Lead* "*What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics * *Business Management- *Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers * *People Management- *Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations * *Project Support*- Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans * ADDITIONAL REQUIREMENTS:* The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects * QUALIFICATIONS:* * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun * Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action * Knowledge of Labor Laws * Knowledge and skills in staffing, scheduling, people and cost management * New Restaurant opening experience a plus * 3 years restaurant or retail management preferred * Connect With Us!* Not ready to apply? [Connect with us]() for general consideration.[]()
Jan 24, 2021
Full time
*GENERAL SUMMARY:* * * The *Operations Manager* -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. * KEY RESPONSIBILITIES AND AREAS OF FOCUS :* * *Operations Management- *Lead* "*What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics * *Business Management- *Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers * *People Management- *Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations * *Project Support*- Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans * ADDITIONAL REQUIREMENTS:* The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects * QUALIFICATIONS:* * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun * Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action * Knowledge of Labor Laws * Knowledge and skills in staffing, scheduling, people and cost management * New Restaurant opening experience a plus * 3 years restaurant or retail management preferred * Connect With Us!* Not ready to apply? [Connect with us]() for general consideration.[]()
*GENERAL SUMMARY* The *Shift Manager* - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. * KEY RESPONSIBILITIES AND AREAS OF FOCUS :* * *Operations Management- *Deliver* "*What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * *People Management- *Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * *Business Management- *Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * *Project Support*- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner * ADDITIONAL REQUIREMENTS:* The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects * QUALIFICATIONS:* * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action * Connect With Us!* Not ready to apply? [Connect with us]() for general consideration.[]()
Jan 24, 2021
Full time
*GENERAL SUMMARY* The *Shift Manager* - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. * KEY RESPONSIBILITIES AND AREAS OF FOCUS :* * *Operations Management- *Deliver* "*What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane's standards * *People Management- *Coach and train Crewmembers on proper Raising Cane's procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane's job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane's uniform policy during shift * *Business Management- *Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations * *Project Support*- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane's risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner * ADDITIONAL REQUIREMENTS:* The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects * QUALIFICATIONS:* * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun. * Ability to manage basic tasks and the restaurant's Crewmembers * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action * Connect With Us!* Not ready to apply? [Connect with us]() for general consideration.[]()
Job Description The team leader runs shifts, leads team members, and supports the restaurant management team. The team leader shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits. The successful team leader is able to: • Address and resolve guest inquiries and concerns in a timely manner. • Take responsibility for positive engagement with guests. • Ensure staffing levels meet guest service requirements. • Maintain a safe, comfortable environment for our guests and team members. Ensure the restaurant is clean and equipment is in good working condition at all times. • Ensure that ingredients and menu items are properly sorted, handled, prepared, and presented with great care and concern for food safety. • Learn to forecast sales, create schedules, order and track inventory, and complete weekly and business period reports. • Ensure cash control, security, safety, and food quality standards are met. Requirements Minimum Requirements: • Must be available to work days, evenings, and weekends. • Must be 18 years or older. • Minimum three (3) months experience as team member. • Must have reliable transportation. • Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Jan 23, 2021
Full time
Job Description The team leader runs shifts, leads team members, and supports the restaurant management team. The team leader shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits. The successful team leader is able to: • Address and resolve guest inquiries and concerns in a timely manner. • Take responsibility for positive engagement with guests. • Ensure staffing levels meet guest service requirements. • Maintain a safe, comfortable environment for our guests and team members. Ensure the restaurant is clean and equipment is in good working condition at all times. • Ensure that ingredients and menu items are properly sorted, handled, prepared, and presented with great care and concern for food safety. • Learn to forecast sales, create schedules, order and track inventory, and complete weekly and business period reports. • Ensure cash control, security, safety, and food quality standards are met. Requirements Minimum Requirements: • Must be available to work days, evenings, and weekends. • Must be 18 years or older. • Minimum three (3) months experience as team member. • Must have reliable transportation. • Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
SHIFT MANAGERIn a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby's, it will be more than a job - it will be a place that prioritizes your growth and development while having a ton of fun. We're proud of the food we serve, our innovation and our team. Our goal is to be the best in the business, and we can't do that without great people like you.SOMETHING TO HANG YOUR HAT ON Our Shift Managers are in the meat pit, operating our restaurants on a day to day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. If that weren't cool enough, you'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.WE HAVE THE MEATS - YOU HAVE THE TALENTYou know the business. You have at least six months of experience as a manager within restaurant or retail.You inspire smiles. You're familiar with and have impressive examples of providing exceptional customer service and will uphold Company Core Values.You're humble and ready to learn about what makes Arby's different. You're not afraid to jump in and help your team and lead them to the next level. Their success is your success.THE ROAD TO SUCCESS IS PAVED WITH MEATSWhat else is in it for you? As a Shift Manager, you'll be eligible for a comprehensive benefits program including paid time off*, 401k plan with company match*, commuter benefits*, identity theft protection* and medical, dental, vision and life insurance*. You will have the resources you need to develop your career and leadership skills. We're passionate about you. You'll also be a part of the Inspire Brands family- Arby's, Buffalo Wild Wings, Sonic and Rusty Taco.*For eligible team members.
Jan 23, 2021
Full time
SHIFT MANAGERIn a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby's, it will be more than a job - it will be a place that prioritizes your growth and development while having a ton of fun. We're proud of the food we serve, our innovation and our team. Our goal is to be the best in the business, and we can't do that without great people like you.SOMETHING TO HANG YOUR HAT ON Our Shift Managers are in the meat pit, operating our restaurants on a day to day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. If that weren't cool enough, you'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.WE HAVE THE MEATS - YOU HAVE THE TALENTYou know the business. You have at least six months of experience as a manager within restaurant or retail.You inspire smiles. You're familiar with and have impressive examples of providing exceptional customer service and will uphold Company Core Values.You're humble and ready to learn about what makes Arby's different. You're not afraid to jump in and help your team and lead them to the next level. Their success is your success.THE ROAD TO SUCCESS IS PAVED WITH MEATSWhat else is in it for you? As a Shift Manager, you'll be eligible for a comprehensive benefits program including paid time off*, 401k plan with company match*, commuter benefits*, identity theft protection* and medical, dental, vision and life insurance*. You will have the resources you need to develop your career and leadership skills. We're passionate about you. You'll also be a part of the Inspire Brands family- Arby's, Buffalo Wild Wings, Sonic and Rusty Taco.*For eligible team members.
Description:McDonald's Works for Me.I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.Let's talk. Make your move.Requirements:Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their restaurants meet their goals.As a Shift Manager, you may be responsible for:• Food Safety• Internal Communication• Daily Maintenance and Cleanliness• Managing Crew• Quality Food Production• Exceptional Customer Service• Safety and Security• TrainingPrevious leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager.Additional Info:Along with competitive pay, a Shift Manager at Madison Family Enterprises is eligible for incredible benefits including:• Paid Vacation• Paid Comp Time• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language• Medical, dental and vision coverage optionsThis job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.This job posting is for a position in a restaurant owned and operated by Madison Family Enterprises, an independent franchisee, and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Jan 23, 2021
Full time
Description:McDonald's Works for Me.I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.Let's talk. Make your move.Requirements:Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their restaurants meet their goals.As a Shift Manager, you may be responsible for:• Food Safety• Internal Communication• Daily Maintenance and Cleanliness• Managing Crew• Quality Food Production• Exceptional Customer Service• Safety and Security• TrainingPrevious leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager.Additional Info:Along with competitive pay, a Shift Manager at Madison Family Enterprises is eligible for incredible benefits including:• Paid Vacation• Paid Comp Time• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language• Medical, dental and vision coverage optionsThis job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.This job posting is for a position in a restaurant owned and operated by Madison Family Enterprises, an independent franchisee, and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
THIS IS A FRANCHISE POSITIONDescription:Helps operate the functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the execution of all Company policies, procedures, programs and systems.ESSENTIAL DUTIES AND RESPONSIBILITIES:Our team members provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customers concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty.POSITION QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.COMPETENCIES:Are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job.Critical Thinking:Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.Customer Focused:Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback).Flexibility:Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.EDUCATION and/or EXPERIENCE:High school diploma or GEDStable employment historyPHYSICAL DEMANDS:While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds.WORK ENVIRONMENT: While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or chemicals.ADDITIONAL INFORMATION:Must be 18 years of age or olderMust be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies ariseAbility to successfully perform the job duties of all positions in the restaurant relating to restaurant operations.Flexible Hours and weekly pay checks!
Jan 23, 2021
Full time
THIS IS A FRANCHISE POSITIONDescription:Helps operate the functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the execution of all Company policies, procedures, programs and systems.ESSENTIAL DUTIES AND RESPONSIBILITIES:Our team members provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customers concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty.POSITION QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.COMPETENCIES:Are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job.Critical Thinking:Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.Customer Focused:Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback).Flexibility:Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.EDUCATION and/or EXPERIENCE:High school diploma or GEDStable employment historyPHYSICAL DEMANDS:While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds.WORK ENVIRONMENT: While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or chemicals.ADDITIONAL INFORMATION:Must be 18 years of age or olderMust be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies ariseAbility to successfully perform the job duties of all positions in the restaurant relating to restaurant operations.Flexible Hours and weekly pay checks!
Summary Description:The Shift Manager is accountable for leading the Restaurant Associate staff to deliver Steak 'n Shake operational and financial standards on scheduled shifts. The Shift Manager has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the highest quality burgers and shakes along with extending great service to our Guests. Requirements and Other Information:18 years or olderValid Driver's LicenseReports to the General ManagerNon-exempt position eligible for overtimeResponsibilitiesExecute a daily review of all areas of the restaurant - ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re-stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence.Maintain strict compliance with health, safety and security standards and procedures.Enforce Company safety, anti-harassment, and anti-discrimination policies.Effectively interact with Guests to ensure we exceed their expectations by providing guests the highest quality food and great service. Immediately address Guest concerns and complaints.Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching.Assign and verify all side work is accurately and efficiently completed.Maintain strict adherence to the cash handling and banking policies and procedures.Identify and report risk management situations - e.g. slip/fall reporting, employee injury, food quality/food-based illness, etc.Comply with and enforce Company dress and appearance standards. Ability to communicate effectively with and manage various vendors (e.g. landscapers, window cleaners, etc.)Any other operations task as determined by Company leadership.
Jan 23, 2021
Full time
Summary Description:The Shift Manager is accountable for leading the Restaurant Associate staff to deliver Steak 'n Shake operational and financial standards on scheduled shifts. The Shift Manager has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the highest quality burgers and shakes along with extending great service to our Guests. Requirements and Other Information:18 years or olderValid Driver's LicenseReports to the General ManagerNon-exempt position eligible for overtimeResponsibilitiesExecute a daily review of all areas of the restaurant - ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re-stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence.Maintain strict compliance with health, safety and security standards and procedures.Enforce Company safety, anti-harassment, and anti-discrimination policies.Effectively interact with Guests to ensure we exceed their expectations by providing guests the highest quality food and great service. Immediately address Guest concerns and complaints.Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching.Assign and verify all side work is accurately and efficiently completed.Maintain strict adherence to the cash handling and banking policies and procedures.Identify and report risk management situations - e.g. slip/fall reporting, employee injury, food quality/food-based illness, etc.Comply with and enforce Company dress and appearance standards. Ability to communicate effectively with and manage various vendors (e.g. landscapers, window cleaners, etc.)Any other operations task as determined by Company leadership.
Title: Shift Manager Work Status: Non-Exempt /HourlyReports to: General Manager and Assistant General Manager *Shift Manager participating in tip pooling are not allowed to perform any of the following: Any functions related to employee hiring, promoting, disciplining, or firing. The scheduling of staff. This includes the writing of schedules or alterations to existing schedules. Functions related to the distribution of tip pools, including daily book work. Position Summary: Works directly with customers and supervises FOH employees under the direction of the General Manager, to lead staff in providing exceptional hospitality to customers. Also works directly with BOH management and staff to ensure efficient and accurate service is provided to all customers. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lead and direct FOH staff in all aspects of dining room service. Handle customer complaints and assist servers and other staff in correcting mistakes. Communicate with BOH management and staff to ensure proper service is delivered. Handle cash register and daily cash deposits (when applicable). Additional Responsibilities of the position: Must be cross trained in all other FOH positions and able to step in when necessary. Take customer orders. Serve food and beverages to customers. Prepare customer checks & accept payments.Checks identification of customers wishing to purchase alcohol. Setting up and clearing tables. Escorting customers to and from tables. Cleaning when necessary and take reservations (if applicable).Organize seating of customers. Greet customers and seat customers.Distribute menus. Manage takeout and delivery orders via phone or third party delivery system (if applicable). Required Job Skills: Good Communication and good leadership skills.Good problem solving skills.Ability to learn & describe menu items (including specials and 86 items).Basic math skills for preparing checks, giving change and running sales reports. Ability to lead by example. Ability to handle conflict with professionalism and maturity. Basic computer & telephone skills. Qualifications: Knowledge of principles of providing outstanding hospitality to customers. Previous restaurant experience is required.Previous restaurant leadership experience is desired, but will train the right person. Required Personal Characteristics: Professional, polite, reliable, responsible, honest, and out-going. Equipment/Technology Used: Telephone, Computer, Upserve POS System, Third Party Ordering Applications (Eatstreet, UberEats, Chownow), Dishwasher and Beverage machines. Other Duties: This is not an all-inclusive list of responsibilities, duties, and skills required of personnel so classified. Further, this job description is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of any employee under his/her supervision.
Jan 23, 2021
Full time
Title: Shift Manager Work Status: Non-Exempt /HourlyReports to: General Manager and Assistant General Manager *Shift Manager participating in tip pooling are not allowed to perform any of the following: Any functions related to employee hiring, promoting, disciplining, or firing. The scheduling of staff. This includes the writing of schedules or alterations to existing schedules. Functions related to the distribution of tip pools, including daily book work. Position Summary: Works directly with customers and supervises FOH employees under the direction of the General Manager, to lead staff in providing exceptional hospitality to customers. Also works directly with BOH management and staff to ensure efficient and accurate service is provided to all customers. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lead and direct FOH staff in all aspects of dining room service. Handle customer complaints and assist servers and other staff in correcting mistakes. Communicate with BOH management and staff to ensure proper service is delivered. Handle cash register and daily cash deposits (when applicable). Additional Responsibilities of the position: Must be cross trained in all other FOH positions and able to step in when necessary. Take customer orders. Serve food and beverages to customers. Prepare customer checks & accept payments.Checks identification of customers wishing to purchase alcohol. Setting up and clearing tables. Escorting customers to and from tables. Cleaning when necessary and take reservations (if applicable).Organize seating of customers. Greet customers and seat customers.Distribute menus. Manage takeout and delivery orders via phone or third party delivery system (if applicable). Required Job Skills: Good Communication and good leadership skills.Good problem solving skills.Ability to learn & describe menu items (including specials and 86 items).Basic math skills for preparing checks, giving change and running sales reports. Ability to lead by example. Ability to handle conflict with professionalism and maturity. Basic computer & telephone skills. Qualifications: Knowledge of principles of providing outstanding hospitality to customers. Previous restaurant experience is required.Previous restaurant leadership experience is desired, but will train the right person. Required Personal Characteristics: Professional, polite, reliable, responsible, honest, and out-going. Equipment/Technology Used: Telephone, Computer, Upserve POS System, Third Party Ordering Applications (Eatstreet, UberEats, Chownow), Dishwasher and Beverage machines. Other Duties: This is not an all-inclusive list of responsibilities, duties, and skills required of personnel so classified. Further, this job description is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of any employee under his/her supervision.
SHIFT MANAGERIn a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby's, it will be more than a job - it will be a place that prioritizes your growth and development while having a ton of fun. We're proud of the food we serve, our innovation and our team. Our goal is to be the best in the business, and we can't do that without great people like you.SOMETHING TO HANG YOUR HAT ON Our Shift Managers are in the meat pit, operating our restaurants on a day to day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. If that weren't cool enough, you'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.WE HAVE THE MEATS - YOU HAVE THE TALENTYou know the business. You have at least six months of experience as a manager within restaurant or retail.You inspire smiles. You're familiar with and have impressive examples of providing exceptional customer service and will uphold Company Core Values.You're humble and ready to learn about what makes Arby's different. You're not afraid to jump in and help your team and lead them to the next level. Their success is your success.THE ROAD TO SUCCESS IS PAVED WITH MEATSWhat else is in it for you? As a Shift Manager, you'll be eligible for a comprehensive benefits program including paid time off*, 401k plan with company match*, commuter benefits*, identity theft protection* and medical, dental, vision and life insurance*. You will have the resources you need to develop your career and leadership skills. We're passionate about you. You'll also be a part of the Inspire Brands family- Arby's, Buffalo Wild Wings, Sonic and Rusty Taco.*For eligible team members.
Jan 23, 2021
Full time
SHIFT MANAGERIn a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby's, it will be more than a job - it will be a place that prioritizes your growth and development while having a ton of fun. We're proud of the food we serve, our innovation and our team. Our goal is to be the best in the business, and we can't do that without great people like you.SOMETHING TO HANG YOUR HAT ON Our Shift Managers are in the meat pit, operating our restaurants on a day to day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. If that weren't cool enough, you'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.WE HAVE THE MEATS - YOU HAVE THE TALENTYou know the business. You have at least six months of experience as a manager within restaurant or retail.You inspire smiles. You're familiar with and have impressive examples of providing exceptional customer service and will uphold Company Core Values.You're humble and ready to learn about what makes Arby's different. You're not afraid to jump in and help your team and lead them to the next level. Their success is your success.THE ROAD TO SUCCESS IS PAVED WITH MEATSWhat else is in it for you? As a Shift Manager, you'll be eligible for a comprehensive benefits program including paid time off*, 401k plan with company match*, commuter benefits*, identity theft protection* and medical, dental, vision and life insurance*. You will have the resources you need to develop your career and leadership skills. We're passionate about you. You'll also be a part of the Inspire Brands family- Arby's, Buffalo Wild Wings, Sonic and Rusty Taco.*For eligible team members.
It all started in 1980 in Atlanta, GeorgiaBill and TJ Palmer opened the restaurant that would later become Applebees. Weve grown up a lot since then, with almost 2,000 locations in the U.S. and around the world. Here you will always be welcome for delicious food, in a neighborhood setting, with attentive service, at a great value.Fun. Flexibility. Growth.Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness.As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff excited about their experience every day at Applebee's. You will need to be team leader, great problem solver, and have the ability to handle stress and rise above. You will work hard, but have a great time doing it!Enjoy flexible work schedules, healthcare benefits, meal discounts, and a great career path.You are applying for work with a franchisee of Applebee's, not Applebee's Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.Must be 21 years of age or older * Flexible schedule * Comfortable working on your feet for full shift * Reliable and hard-working * Previous customer service experience an asset * Previous management experience an asset
Jan 23, 2021
Full time
It all started in 1980 in Atlanta, GeorgiaBill and TJ Palmer opened the restaurant that would later become Applebees. Weve grown up a lot since then, with almost 2,000 locations in the U.S. and around the world. Here you will always be welcome for delicious food, in a neighborhood setting, with attentive service, at a great value.Fun. Flexibility. Growth.Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness.As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff excited about their experience every day at Applebee's. You will need to be team leader, great problem solver, and have the ability to handle stress and rise above. You will work hard, but have a great time doing it!Enjoy flexible work schedules, healthcare benefits, meal discounts, and a great career path.You are applying for work with a franchisee of Applebee's, not Applebee's Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.Must be 21 years of age or older * Flexible schedule * Comfortable working on your feet for full shift * Reliable and hard-working * Previous customer service experience an asset * Previous management experience an asset
An exciting, fast-growing fast-casual concept is seeking a hospitality professional to lead their operation. Join this company and you will see why we are changing the restaurant scene for the better. We are seeking someone who makes a difference in the lives around them every day, every way. Job Requirements for our Restaurant General Managers:Successful candidates will have 6 to 7 years of experience as a GM in a high-volume corporate environmentMust have a proven track record of sales building, people development, and community interactionWe offer a great work environment that is truly people-focused, fun, and fast-pacedYou must be a hands-on type who loves to lead their staff each and every shiftYou must care about the people you work with every dayBenefits for our Restaurant General Managers: Excellent earning potential for the positionOpportunity for advancement if you are successful and motivatedVacation plan and seven major holidays off each year
Jan 23, 2021
Full time
An exciting, fast-growing fast-casual concept is seeking a hospitality professional to lead their operation. Join this company and you will see why we are changing the restaurant scene for the better. We are seeking someone who makes a difference in the lives around them every day, every way. Job Requirements for our Restaurant General Managers:Successful candidates will have 6 to 7 years of experience as a GM in a high-volume corporate environmentMust have a proven track record of sales building, people development, and community interactionWe offer a great work environment that is truly people-focused, fun, and fast-pacedYou must be a hands-on type who loves to lead their staff each and every shiftYou must care about the people you work with every dayBenefits for our Restaurant General Managers: Excellent earning potential for the positionOpportunity for advancement if you are successful and motivatedVacation plan and seven major holidays off each year
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Jan 23, 2021
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Jan 23, 2021
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane's Crewmembers Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Assistant General Manager Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Assistant General Manager who loves to serve! This is an excellent opportunity for a leader with at least 3 years of senior management experience. As an Assistant General Manager, you will partner with the GM to lead and drive the daily operations of your Shake Shack location. You will oversee the kitchen and dining room to ensure a positive guest experience. You will lead our team and be responsible for all functions to ensure a smooth operation. We provide an 8-week training program with up to 4 weeks of hands-on application and certification Qualifications: Minimum 3 years of senior management experience in a high volume, fast-paced environment Ability to learn and train others on all aspects of the Shack operations Ability to drive hospitality and inspire others to do so Must be able to coach and develop others Minimum 1 years of P&L responsibilities Responsibilities: Oversee inventory, quality and safety Lead and develop the hourly team Manages all support functions (i.e. hourly payroll, scheduling, etc) Maintains the facility while upholding our standards of excellence and hospitality Assists GM with employee relations Establish and build community relations Our Benefits include: Career Growth Opportunities - 40+ Shacks Opening in 2019 Competitive Salary + Quarterly Performance Bonuses + Stock Grants Medical, Dental and Vision Insurance 401K Plan with Company Match Paid Time Off (3 weeks to start) Charitable Opportunities to Give Back Award-winning On-line Training About Us Beginning as a hot dog cart in New York City s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our #ShackFam Apply today! Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. Associated topics: back end, backend, food service supervisor, frontend, operations, partner, produce manager, restaurant operations, shift leader, shift manager
Jan 21, 2021
Full time
Assistant General Manager Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Assistant General Manager who loves to serve! This is an excellent opportunity for a leader with at least 3 years of senior management experience. As an Assistant General Manager, you will partner with the GM to lead and drive the daily operations of your Shake Shack location. You will oversee the kitchen and dining room to ensure a positive guest experience. You will lead our team and be responsible for all functions to ensure a smooth operation. We provide an 8-week training program with up to 4 weeks of hands-on application and certification Qualifications: Minimum 3 years of senior management experience in a high volume, fast-paced environment Ability to learn and train others on all aspects of the Shack operations Ability to drive hospitality and inspire others to do so Must be able to coach and develop others Minimum 1 years of P&L responsibilities Responsibilities: Oversee inventory, quality and safety Lead and develop the hourly team Manages all support functions (i.e. hourly payroll, scheduling, etc) Maintains the facility while upholding our standards of excellence and hospitality Assists GM with employee relations Establish and build community relations Our Benefits include: Career Growth Opportunities - 40+ Shacks Opening in 2019 Competitive Salary + Quarterly Performance Bonuses + Stock Grants Medical, Dental and Vision Insurance 401K Plan with Company Match Paid Time Off (3 weeks to start) Charitable Opportunities to Give Back Award-winning On-line Training About Us Beginning as a hot dog cart in New York City s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our #ShackFam Apply today! Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. Associated topics: back end, backend, food service supervisor, frontend, operations, partner, produce manager, restaurant operations, shift leader, shift manager
Description At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - We have a GREAT culture at KFC and look for GREAT people to add to our family. You know who you are --honest, energetic and fun. Able to get along and talk easily with people. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. - A natural leader, you want to be captain because you can bring together a winning team.. You're all about teaching new things and motivating the team to work together. - You set high standards for yourself and the people you work with - you love keeping things fun for the team and the customers. - You want to learn how to run great restaurants from the best restaurant managers in the business. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting their careers, looking for a flexible second job or continuing to work after retirement. At KFC, what you do matters! If you want a fun, flexible job and be part of a winning team, find out now why Life Tastes Better with KFC. Apply today! KBP Foods is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex, sexual orientation, and gender identity); pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.
Jan 24, 2021
Full time
Description At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - We have a GREAT culture at KFC and look for GREAT people to add to our family. You know who you are --honest, energetic and fun. Able to get along and talk easily with people. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. - A natural leader, you want to be captain because you can bring together a winning team.. You're all about teaching new things and motivating the team to work together. - You set high standards for yourself and the people you work with - you love keeping things fun for the team and the customers. - You want to learn how to run great restaurants from the best restaurant managers in the business. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting their careers, looking for a flexible second job or continuing to work after retirement. At KFC, what you do matters! If you want a fun, flexible job and be part of a winning team, find out now why Life Tastes Better with KFC. Apply today! KBP Foods is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex, sexual orientation, and gender identity); pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.
Description Tired of working the midnight or early morning shifts? Looking for quality of life? Vangeloff Management (a KFC franchisee with 17 locations in the tri-county area) is looking for talented, dedicated, customer focused leaders to manage our restaurants. Must have a willingness to learn the Colonel's way of doing business. At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - We have a GREAT culture at KFC and look for GREAT people to add to our family. You know who you are --honest, energetic and fun. Able to get along and talk easily with people. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. - A natural leader, you want to be captain because you can bring together a winning team.. You're all about teaching new things and motivating the team to work together. - You set high standards for yourself and the people you work with - you love keeping things fun for the team and the customers. - You want to learn how to run great restaurants from the best restaurant managers in the business. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info We've got great jobs for people just starting their careers, looking for a flexible second job or continuing to work after retirement. At KFC, what you do matters! If you want a fun, flexible job and be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!
Jan 24, 2021
Full time
Description Tired of working the midnight or early morning shifts? Looking for quality of life? Vangeloff Management (a KFC franchisee with 17 locations in the tri-county area) is looking for talented, dedicated, customer focused leaders to manage our restaurants. Must have a willingness to learn the Colonel's way of doing business. At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - We have a GREAT culture at KFC and look for GREAT people to add to our family. You know who you are --honest, energetic and fun. Able to get along and talk easily with people. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. - A natural leader, you want to be captain because you can bring together a winning team.. You're all about teaching new things and motivating the team to work together. - You set high standards for yourself and the people you work with - you love keeping things fun for the team and the customers. - You want to learn how to run great restaurants from the best restaurant managers in the business. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info We've got great jobs for people just starting their careers, looking for a flexible second job or continuing to work after retirement. At KFC, what you do matters! If you want a fun, flexible job and be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!