Embassy Suites by Hilton Bethesda
Bethesda, Maryland
Why us? Sage Hospitality Group is in search of a Part-time Restaurant Server PM to join the Food & Beverage Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities -Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. -Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. -Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. -Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. -Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. -Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. -Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. -Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. -Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. -Presents a clean and professional appearance at all times. -Maintains a friendly, cheerful and courteous demeanor at all times. -Performs other duties as assigned, requested or deemed necessary by management.
Oct 03, 2023
Full time
Why us? Sage Hospitality Group is in search of a Part-time Restaurant Server PM to join the Food & Beverage Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities -Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. -Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. -Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. -Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. -Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. -Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. -Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. -Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. -Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. -Presents a clean and professional appearance at all times. -Maintains a friendly, cheerful and courteous demeanor at all times. -Performs other duties as assigned, requested or deemed necessary by management.
Holiday Inn & Suites Phoenix Airport North
Phoenix, Arizona
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview The PM Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities - Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Keep all beverages at least full (coffee, tea, soda, water, and lemonade). - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Answer the telephone according to standards. - Consistently upsell food, beverage and promotional items to guests. - Be familiar with fire extinguishers, locations and know how to use them. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.
Oct 01, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview The PM Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities - Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Keep all beverages at least full (coffee, tea, soda, water, and lemonade). - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Answer the telephone according to standards. - Consistently upsell food, beverage and promotional items to guests. - Be familiar with fire extinguishers, locations and know how to use them. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.
Why us? Blending fun with style and elegance, Degree Metropolitan Food + Drink and our hotel Springhill Suites Denver Downtown are the perfect mix! We take our fun seriously, and work as a team to make the ordinary, extraordinary for each and every guest. Think you have what it takes? Join us! More than a just restaurant, we are a gathering place for a variety of patrons who are looking for a unique dining experience. We cater to those at the university, to Pepsi Center event-goers, to hotel guests, and to the general public. We specialize in offering food that is unique, modern, and with a twist to both surprise and delight. And, each person on our team plays a crucial role in setting us apart as a restaurant of-choice. Here at Degree Metropolitan Food + Drink our team takes our fun seriously very seriously! You help us make the memories that make it fun to be a part of our crew. Sounds like something right up your alley? Apply today! EMPLOYEE PERKS! Why join the Springhill Suites and Degree Family? - 40% restaurant discount while on-duty (food only) - Base rate of $17.29/hourly plus Tip Share. Employees who cross-train as a Banquet Server will also get to participate in the Banquet Service Charge Distribution pool! - Employee Referral Program - $500 to $1000 based on position! - Free Monthly RTD EcoPass - Free Onsite Parking! - Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more! - Discounted Hotel rates at all Marriott/Starwood & Sage managed Hotels & Restaurants - Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees) - Paid time off for Vacation, Sick days and Holidays (FT Employees) - Paid sick time (PT Employees) - Eligible to participate in the Company's 401(k) program with employer matching (PT Employees) - A fun work environment that encourages individually, recognition, growth & development Degree Metropolitan Food + Drink: A gathering place that blends new school with old school offering handcrafted, familiar food and drinks done right. Our globally-inspired menu is thoughtfully sourced. Enjoy 16 wines by the glass, over 15 Colorado craft beers, or handcrafted cocktails made from local spirits. Degree Metropolitan Food + Drink gives the Hospitality students of MSU Denver first-hand learning experience training alongside seasoned, professional restaurateurs from Sage Hospitality. By dining at Degree Metropolitan Food + Drink, patrons play a part in these students' bright futures. Guests not only enjoy a fantastic meal, get to soak in the students' hospitality, but also become part of their education. The dollars spent at Degree Metropolitan Food + Drink on lunch, dinner or even at the bar, all ultimately go towards the Metropolitan State University of Denver Foundation, benefiting student scholarships. At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities -Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. -Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. -Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. -Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. -Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. -Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. -Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. -Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. -Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. -Presents a clean and professional appearance at all times. -Maintains a friendly, cheerful and courteous demeanor at all times. -Performs other duties as assigned, requested or deemed necessary by management. Compensation: $12.85 / Hour
Sep 27, 2023
Full time
Why us? Blending fun with style and elegance, Degree Metropolitan Food + Drink and our hotel Springhill Suites Denver Downtown are the perfect mix! We take our fun seriously, and work as a team to make the ordinary, extraordinary for each and every guest. Think you have what it takes? Join us! More than a just restaurant, we are a gathering place for a variety of patrons who are looking for a unique dining experience. We cater to those at the university, to Pepsi Center event-goers, to hotel guests, and to the general public. We specialize in offering food that is unique, modern, and with a twist to both surprise and delight. And, each person on our team plays a crucial role in setting us apart as a restaurant of-choice. Here at Degree Metropolitan Food + Drink our team takes our fun seriously very seriously! You help us make the memories that make it fun to be a part of our crew. Sounds like something right up your alley? Apply today! EMPLOYEE PERKS! Why join the Springhill Suites and Degree Family? - 40% restaurant discount while on-duty (food only) - Base rate of $17.29/hourly plus Tip Share. Employees who cross-train as a Banquet Server will also get to participate in the Banquet Service Charge Distribution pool! - Employee Referral Program - $500 to $1000 based on position! - Free Monthly RTD EcoPass - Free Onsite Parking! - Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more! - Discounted Hotel rates at all Marriott/Starwood & Sage managed Hotels & Restaurants - Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees) - Paid time off for Vacation, Sick days and Holidays (FT Employees) - Paid sick time (PT Employees) - Eligible to participate in the Company's 401(k) program with employer matching (PT Employees) - A fun work environment that encourages individually, recognition, growth & development Degree Metropolitan Food + Drink: A gathering place that blends new school with old school offering handcrafted, familiar food and drinks done right. Our globally-inspired menu is thoughtfully sourced. Enjoy 16 wines by the glass, over 15 Colorado craft beers, or handcrafted cocktails made from local spirits. Degree Metropolitan Food + Drink gives the Hospitality students of MSU Denver first-hand learning experience training alongside seasoned, professional restaurateurs from Sage Hospitality. By dining at Degree Metropolitan Food + Drink, patrons play a part in these students' bright futures. Guests not only enjoy a fantastic meal, get to soak in the students' hospitality, but also become part of their education. The dollars spent at Degree Metropolitan Food + Drink on lunch, dinner or even at the bar, all ultimately go towards the Metropolitan State University of Denver Foundation, benefiting student scholarships. At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities -Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. -Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. -Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. -Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. -Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. -Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. -Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. -Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. -Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. -Presents a clean and professional appearance at all times. -Maintains a friendly, cheerful and courteous demeanor at all times. -Performs other duties as assigned, requested or deemed necessary by management. Compensation: $12.85 / Hour
City, State: Denver, Colorado $18.00/hr Range is seeking an awesome server to join our morning team of dedicated professionals. Candidates for this position must have strong self-motivation, strong customer service skills, and the ability to engage customers in conversation. A successful candidate will be required to demonstrate a clear passion for food and beverage service and assist managers with creating an enjoyable dining experience for our guests. The purpose of a RESTAURANT SERVER is to serve food and/or beverages to guests according to hotel brand standards and in the hotel's continuing effort to deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation. -Respond to guest requests in a timely, friendly and efficient manner. . -Take guest food and/or beverage orders and input orders in appropriate point-of-sale system. -Retrieve and deliver food and beverage orders in a timely manner. -Ensure guest satisfaction throughout the meal service. -Serve alcohol/non-alcoholic beverages in accordance with federal, state, local and company regulations. -Ensure serving station is well-stocked at all times. -Perform side work and any other duties as designated by supervisor. -Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. -Maintains high standards of personal appearance and grooming, which include compliance with the dress code. -Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: -Demonstrates accuracy and thoroughness. -Monitors own work to ensure quality. -Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards -Meets or exceeds productivity standards. -Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS -Responds to requests for service and assistance. -Demonstrates the desire and ability to provide high quality service to both internal and external customers. -Solicits customer feedback to improve service. Associate demonstrates INITIATIVE -Asks for and offers help when needed. -Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance -Takes responsibility for own actions. -Performs work with little or no supervision; works independently. -Can be relied upon regarding task completion and follow up.
Sep 26, 2023
Full time
City, State: Denver, Colorado $18.00/hr Range is seeking an awesome server to join our morning team of dedicated professionals. Candidates for this position must have strong self-motivation, strong customer service skills, and the ability to engage customers in conversation. A successful candidate will be required to demonstrate a clear passion for food and beverage service and assist managers with creating an enjoyable dining experience for our guests. The purpose of a RESTAURANT SERVER is to serve food and/or beverages to guests according to hotel brand standards and in the hotel's continuing effort to deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation. -Respond to guest requests in a timely, friendly and efficient manner. . -Take guest food and/or beverage orders and input orders in appropriate point-of-sale system. -Retrieve and deliver food and beverage orders in a timely manner. -Ensure guest satisfaction throughout the meal service. -Serve alcohol/non-alcoholic beverages in accordance with federal, state, local and company regulations. -Ensure serving station is well-stocked at all times. -Perform side work and any other duties as designated by supervisor. -Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. -Maintains high standards of personal appearance and grooming, which include compliance with the dress code. -Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: -Demonstrates accuracy and thoroughness. -Monitors own work to ensure quality. -Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards -Meets or exceeds productivity standards. -Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS -Responds to requests for service and assistance. -Demonstrates the desire and ability to provide high quality service to both internal and external customers. -Solicits customer feedback to improve service. Associate demonstrates INITIATIVE -Asks for and offers help when needed. -Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance -Takes responsibility for own actions. -Performs work with little or no supervision; works independently. -Can be relied upon regarding task completion and follow up.
Rancho Valencia Resort
Rancho Santa Fe, California
Description SUMMARY Assist restaurant servers in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service. ESSENTIAL FUNCTIONS -Anticipate guests' needs, responds promptly and acknowledges all guests. -Maintains complete knowledge of table/seat/station numbers, room capacity, and proper table set-up. -Removes and transports soiled wares from tables to the dishwashing area as assigned. Separate soiled wares and food according to procedures. -Deliver food from kitchen to tables. Artfully describe food items and execute tableside food preparations as necessary. -Organize and expedite restaurant staff in the transportation of food from kitchen to dining room. -Setup and maintenance of food garnish and equipment as assigned by culinary staff. -Monitor and maintain cleanliness, sanitation, and organization of all service areas in accordance with departmental procedures. -Work quickly and safely at all times. -Maintain and comply with all departmental policies/service procedures. -Maintain positive guest relations at all times. -Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately. -Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. -Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. -Perform other duties as directed, developed or assigned.
Sep 24, 2023
Full time
Description SUMMARY Assist restaurant servers in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service. ESSENTIAL FUNCTIONS -Anticipate guests' needs, responds promptly and acknowledges all guests. -Maintains complete knowledge of table/seat/station numbers, room capacity, and proper table set-up. -Removes and transports soiled wares from tables to the dishwashing area as assigned. Separate soiled wares and food according to procedures. -Deliver food from kitchen to tables. Artfully describe food items and execute tableside food preparations as necessary. -Organize and expedite restaurant staff in the transportation of food from kitchen to dining room. -Setup and maintenance of food garnish and equipment as assigned by culinary staff. -Monitor and maintain cleanliness, sanitation, and organization of all service areas in accordance with departmental procedures. -Work quickly and safely at all times. -Maintain and comply with all departmental policies/service procedures. -Maintain positive guest relations at all times. -Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately. -Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. -Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. -Perform other duties as directed, developed or assigned.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location As the largest smoke-free, non-gaming hotel in Las Vegas, the 548-room Renaissance is a fresh, welcoming alternative for business and leisure travelers. Sleek and stylish, the hotel delivers modern design and sophisticated details throughout their guest rooms, social venues and the signature restaurant, ENVY Steakhouse. The hotel offers exciting programming including 50-minute fitness classes, Kona Craft Beer, and an in-room amenity upon arrival, all complimentary to the guest. Overview The Restaurant Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Responsibilities - Complete opening/closing checklist according to standards. - Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. - Have knowledge of which garnishes go in each drink. - Process credit card and room charges. - Clear and clean tables when guests leave, return glasses to be washed. - Keep lounge area clean and free from debris at all times. - Follow all cash handling policies, and prepare closing report for night audit. - Perform all side work duties according to the schedule. - Full knowledge of state liquor laws. - Be familiar with the computer system. - Help the bartender prepare drinks when needed. - Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. - Ensure overall guest satisfaction.
Sep 19, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location As the largest smoke-free, non-gaming hotel in Las Vegas, the 548-room Renaissance is a fresh, welcoming alternative for business and leisure travelers. Sleek and stylish, the hotel delivers modern design and sophisticated details throughout their guest rooms, social venues and the signature restaurant, ENVY Steakhouse. The hotel offers exciting programming including 50-minute fitness classes, Kona Craft Beer, and an in-room amenity upon arrival, all complimentary to the guest. Overview The Restaurant Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Responsibilities - Complete opening/closing checklist according to standards. - Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. - Have knowledge of which garnishes go in each drink. - Process credit card and room charges. - Clear and clean tables when guests leave, return glasses to be washed. - Keep lounge area clean and free from debris at all times. - Follow all cash handling policies, and prepare closing report for night audit. - Perform all side work duties according to the schedule. - Full knowledge of state liquor laws. - Be familiar with the computer system. - Help the bartender prepare drinks when needed. - Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. - Ensure overall guest satisfaction.
Job Description POSITION TITLE: Server FLSA STATUS: Non-Exempt REPORTS TO: Assistant General Manager SUPERVISES: N/A DEPARTMENT: Independent Living Culinary Services COMPANY: MHS/The Overlook - Charlton Campus POSITION SUMMARY: The Server is responsible for performing established Steps of Service to ensure that each resident and guest receives both gracious and efficient service. The Server may hold one of four different hats of responsibility, on different shifts as assigned by their supervisor, when on shift on different shifts as assigned by their supervisor: Busser, Food Runner, Serving Tables, or Dishwasher. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Hold one of four different hats of responsibility, on different shifts as assigned by their supervisor, when on shift on different shifts as assigned by their supervisor: Busser, Food Runner, Serving Tables, Dishwasher, or Expediter. Busser: Clear dirty tables, reset tables, address and maintain table and floor cleanliness to standards. Food Runner: Run/deliver food from the kitchen to specific table destinations. Serving Tables: Serve and tend to assigned tables. Dishwashing Perform established Steps of Service to ensure that each resident and guest receives gracious and efficient service. Practice good time management skills to ensure efficient table turnover. Handles and serves food in accordance with all HAACP guidelines and sanitation standards. May operate cash register and point of sale software. Other roles and responsible as assigned by the Dining Room Manager. This position is an essential worker position. It is required candidates are available to work during inclement weather and other high priority events. SUPERVISORY RESPONSIBILITIES: N/A QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. No experience necessary. High school diploma or GED - preferred Ability to work independently without constant supervision. Interpersonal skills and ability to work on a team. Desire to work with an older population in an Independent Living and Long-Term Care facility. PHYSICAL REQUIREMENTS/WORKING CONDITIONS: Work primarily indoors in a climate controlled setting. Atmosphere may be warm for cooking. Possible exposure to unpleasant odors. Possible exposure to chemicals as identified in the MSDS Manual. Possible exposure to infections, diseases and blood borne pathogens. Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. May be exposed to sudden heat and cold temperature changes in kitchen and storage areas. COMMUNITY OVERVIEW: The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions. The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients. The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook's bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus. THE OVERLOOK WAY: All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve." Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it Compassion: understanding and empathy for others Creativity/Innovation: thinking wildly, planning accordingly Grace: putting people at ease, without compromising performance or outcomes JUST SOME OF OUR BENEFITS AND PERKS: Solid Track Record of Promoting Team Members from within Plenty of Free Parking Free Daily Lunch on Campus Vacation, Sick, Holiday Time + Floating Holidays Travel Reimbursement Professional Development Flexible Spending and Health Reimbursement Accounts Employee Assistance Programs Tuition Reimbursement Short + Long Term Disability, Life Insurance Medical, Dental, and Vision Insurance Access to Fitness Center, Pool, and Onsite Massages In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace. IND3 COMMUNITY OVERVIEW: The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions. The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients. The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook's bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus. THE OVERLOOK WAY: All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve." Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it Compassion: understanding and empathy for others Creativity/Innovation: thinking wildly, planning accordingly Grace: putting people at ease, without compromising performance or outcomes JUST SOME OF OUR BENEFITS AND PERKS: Solid Track Record of Promoting Team Members from within Plenty of Free Parking Free Daily Lunch on Campus Vacation, Sick, Holiday Time + Floating Holidays Travel Reimbursement Professional Development . click apply for full job details
Oct 03, 2023
Full time
Job Description POSITION TITLE: Server FLSA STATUS: Non-Exempt REPORTS TO: Assistant General Manager SUPERVISES: N/A DEPARTMENT: Independent Living Culinary Services COMPANY: MHS/The Overlook - Charlton Campus POSITION SUMMARY: The Server is responsible for performing established Steps of Service to ensure that each resident and guest receives both gracious and efficient service. The Server may hold one of four different hats of responsibility, on different shifts as assigned by their supervisor, when on shift on different shifts as assigned by their supervisor: Busser, Food Runner, Serving Tables, or Dishwasher. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Hold one of four different hats of responsibility, on different shifts as assigned by their supervisor, when on shift on different shifts as assigned by their supervisor: Busser, Food Runner, Serving Tables, Dishwasher, or Expediter. Busser: Clear dirty tables, reset tables, address and maintain table and floor cleanliness to standards. Food Runner: Run/deliver food from the kitchen to specific table destinations. Serving Tables: Serve and tend to assigned tables. Dishwashing Perform established Steps of Service to ensure that each resident and guest receives gracious and efficient service. Practice good time management skills to ensure efficient table turnover. Handles and serves food in accordance with all HAACP guidelines and sanitation standards. May operate cash register and point of sale software. Other roles and responsible as assigned by the Dining Room Manager. This position is an essential worker position. It is required candidates are available to work during inclement weather and other high priority events. SUPERVISORY RESPONSIBILITIES: N/A QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. No experience necessary. High school diploma or GED - preferred Ability to work independently without constant supervision. Interpersonal skills and ability to work on a team. Desire to work with an older population in an Independent Living and Long-Term Care facility. PHYSICAL REQUIREMENTS/WORKING CONDITIONS: Work primarily indoors in a climate controlled setting. Atmosphere may be warm for cooking. Possible exposure to unpleasant odors. Possible exposure to chemicals as identified in the MSDS Manual. Possible exposure to infections, diseases and blood borne pathogens. Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. May be exposed to sudden heat and cold temperature changes in kitchen and storage areas. COMMUNITY OVERVIEW: The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions. The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients. The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook's bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus. THE OVERLOOK WAY: All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve." Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it Compassion: understanding and empathy for others Creativity/Innovation: thinking wildly, planning accordingly Grace: putting people at ease, without compromising performance or outcomes JUST SOME OF OUR BENEFITS AND PERKS: Solid Track Record of Promoting Team Members from within Plenty of Free Parking Free Daily Lunch on Campus Vacation, Sick, Holiday Time + Floating Holidays Travel Reimbursement Professional Development Flexible Spending and Health Reimbursement Accounts Employee Assistance Programs Tuition Reimbursement Short + Long Term Disability, Life Insurance Medical, Dental, and Vision Insurance Access to Fitness Center, Pool, and Onsite Massages In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace. IND3 COMMUNITY OVERVIEW: The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions. The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients. The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook's bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus. THE OVERLOOK WAY: All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve." Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it Compassion: understanding and empathy for others Creativity/Innovation: thinking wildly, planning accordingly Grace: putting people at ease, without compromising performance or outcomes JUST SOME OF OUR BENEFITS AND PERKS: Solid Track Record of Promoting Team Members from within Plenty of Free Parking Free Daily Lunch on Campus Vacation, Sick, Holiday Time + Floating Holidays Travel Reimbursement Professional Development . click apply for full job details
Job Title: Server Department: The Chart Room Reports to: Restaurant Manager Supervises: N/A Summary of Position: Provide friendly, responsive tableside service to create an exceptional dining experience for all Chart Room Restaurant customers . Servers must possess excellent sales, communication and interpersonal service skills and be willing to extend this to both internal and external customers . We wish our outstanding service to be one reason our customers return frequently . A server must enjoy customer interaction and service, must have superior knowledge of menu and alcohol menu options, possess reasonable computer skills, and physical stamina and agility to deliver food promptly and gracefully. Servers must be sociable and work well with other team members, including kitchen cooks, other wait staff, expediters, hosts, and management. Server R esponsibilities, and Essential Functions: Arrive in a happy state of mind ready to w elcome and greet guests. Complete training and implement all Food Service standards issued by management. Perform opening and closing side work as directed. (Cleaning and setting dining area ). Maintain a clean and well stocked station during entire shift. Be aware of daily specials, Resort-wide events, menu items out of stock, large reservations or groups and their special needs with seating or payment processing, etc. Ensure that all orders are accurate and delivered to each table in a timely manner . Immediately p ick up, garnish, and deliver HOT FOOD as it is prepared. Deliver customer questions or clarifications to chef or bartender as appropriate . Ability to master restaurant POS ordering software ( Mobile Bytes ). Monitor and observe guest ' s dining experience. Immediately inform the manager of negative reactions and comments . Prepare final bill, present check to guest, accept payment, process credit card charges, or make change . Assume accountability for collection of all tickets. Deliver joy to our customers every day. Qualifications: Be of l egal age to handle alcohol, possess a valid TAM card and valid Food Handlers Card Must have basic math skills , ability to multitask, and to handle money. Be able to stand for lengthy periods ; bend and safely lift and easily maneuver trays of food weighing up to 20 to 25 pounds. PI1-fbaf3300c962
Oct 03, 2023
Full time
Job Title: Server Department: The Chart Room Reports to: Restaurant Manager Supervises: N/A Summary of Position: Provide friendly, responsive tableside service to create an exceptional dining experience for all Chart Room Restaurant customers . Servers must possess excellent sales, communication and interpersonal service skills and be willing to extend this to both internal and external customers . We wish our outstanding service to be one reason our customers return frequently . A server must enjoy customer interaction and service, must have superior knowledge of menu and alcohol menu options, possess reasonable computer skills, and physical stamina and agility to deliver food promptly and gracefully. Servers must be sociable and work well with other team members, including kitchen cooks, other wait staff, expediters, hosts, and management. Server R esponsibilities, and Essential Functions: Arrive in a happy state of mind ready to w elcome and greet guests. Complete training and implement all Food Service standards issued by management. Perform opening and closing side work as directed. (Cleaning and setting dining area ). Maintain a clean and well stocked station during entire shift. Be aware of daily specials, Resort-wide events, menu items out of stock, large reservations or groups and their special needs with seating or payment processing, etc. Ensure that all orders are accurate and delivered to each table in a timely manner . Immediately p ick up, garnish, and deliver HOT FOOD as it is prepared. Deliver customer questions or clarifications to chef or bartender as appropriate . Ability to master restaurant POS ordering software ( Mobile Bytes ). Monitor and observe guest ' s dining experience. Immediately inform the manager of negative reactions and comments . Prepare final bill, present check to guest, accept payment, process credit card charges, or make change . Assume accountability for collection of all tickets. Deliver joy to our customers every day. Qualifications: Be of l egal age to handle alcohol, possess a valid TAM card and valid Food Handlers Card Must have basic math skills , ability to multitask, and to handle money. Be able to stand for lengthy periods ; bend and safely lift and easily maneuver trays of food weighing up to 20 to 25 pounds. PI1-fbaf3300c962
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Must be comfortable working in a banquet environment Review BEO's and set tables, linen and service ware based on requirements Greet and seat guest Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Some computer experience, working with POS systems; entering guest food orders accurately and efficiently May set tables and/or seat guests Ability to anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature • Shares knowledge of wines, spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations • Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 21 years of age Previous serving experience required Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Adept at troubleshooting and can calmly handle difficult situations Self directed, trusted and well respected by peers May be part-time or seasonal roles Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Availability Requirements: Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Minimum 3 days of FULL AVAILABILITY per week ongoing Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred. Additional Information : SCHEDULE AVAILABILTY Position is Part-time. Must be available for a minimum of 3 full days of availability. Minimum 3 days with 1 of the days must be on a Saturday and the other 2 days during the weekday on either Tuesday, Wednesday or Friday. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. .Keyword: AULANICASTING, Aulani Casting
Oct 03, 2023
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Must be comfortable working in a banquet environment Review BEO's and set tables, linen and service ware based on requirements Greet and seat guest Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Some computer experience, working with POS systems; entering guest food orders accurately and efficiently May set tables and/or seat guests Ability to anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature • Shares knowledge of wines, spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations • Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 21 years of age Previous serving experience required Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Adept at troubleshooting and can calmly handle difficult situations Self directed, trusted and well respected by peers May be part-time or seasonal roles Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Availability Requirements: Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Minimum 3 days of FULL AVAILABILITY per week ongoing Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred. Additional Information : SCHEDULE AVAILABILTY Position is Part-time. Must be available for a minimum of 3 full days of availability. Minimum 3 days with 1 of the days must be on a Saturday and the other 2 days during the weekday on either Tuesday, Wednesday or Friday. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. .Keyword: AULANICASTING, Aulani Casting
Primary Purpose: The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience. Work Performed: The Restaurant Server will be tasked with the following duties, responsibilities, and assignments: - Schedule dining reservations and arrange parties or special services; - Ensure prompt and courteous service to guests; - Answer telephone calls and process phone orders; - Greet guests, escort them to tables, and provide menus , answering dining related questions, and suggest food and beverage items ; - T ake food and beverage orders , r elay orders to kitchen , and serve food to guests ; - Coordinate amenity delivery request in connection with the kitchen department ; - Monitors tables in assigned section ensuring all guests are served ; - Address guest complaints; - Collect and process guest payments; - Totals receipts at end of shift to verify sales and clear cash register; - Ensures tips are reported properly for tax processing ; - Clear dirty table settings and prepare table for resetting; - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments; - Inspect dining room serving stations for neatness and cleanliness; - Assist service staff as necessary to service guests in a timely manner; - Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and - Any and all other work as required to complete the primary purpose of the position.
Oct 03, 2023
Full time
Primary Purpose: The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience. Work Performed: The Restaurant Server will be tasked with the following duties, responsibilities, and assignments: - Schedule dining reservations and arrange parties or special services; - Ensure prompt and courteous service to guests; - Answer telephone calls and process phone orders; - Greet guests, escort them to tables, and provide menus , answering dining related questions, and suggest food and beverage items ; - T ake food and beverage orders , r elay orders to kitchen , and serve food to guests ; - Coordinate amenity delivery request in connection with the kitchen department ; - Monitors tables in assigned section ensuring all guests are served ; - Address guest complaints; - Collect and process guest payments; - Totals receipts at end of shift to verify sales and clear cash register; - Ensures tips are reported properly for tax processing ; - Clear dirty table settings and prepare table for resetting; - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments; - Inspect dining room serving stations for neatness and cleanliness; - Assist service staff as necessary to service guests in a timely manner; - Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and - Any and all other work as required to complete the primary purpose of the position.
DoubleTree by Hilton Roseville MN
Saint Paul, Minnesota
Description: To ensure guests have an enjoyable and flawless dining experience by providing quality and friendly customer service Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assess guest's needs and preferences and make recommendations. Interact with guests, take orders and serve meals and drinks. Remove used dinnerware from the table in a timely manner. Check identification to verify patron meets legal drinking age requirement. Restock and replenish inventory and supplies. Comply with all food & beverage regulations and brand standards. Accurately report tips and gratuities at the end of every shift. Complete any tasks your supervisor/manager instructs you to complete. Competencies: Attention to Detail - Constantly - be attentive to guests needs Communication. - Constantly. Flexibility - Constantly. Varied tasks under varied conditions. Pace - Constantly. Must adapt to business demands Deadlines - Constantly. Ensure all orders are served in allotted time. Supervisory Responsibility This position has no supervisory responsibility. Work Site Bar & Restaurant area Physical Demands STANDING/WALKING: Constantly. KNEELING/CRAWLING: Often. STOOPING (BEND AT WAIST): Often. TWISTING (KNEES/WAIST/NECK): Constantly. REACHING (OVERHEAD/EXTENSION): Constantly. HANDLING/GRASPING: Constantly. LIFTING: Constantly CROUCHING (BEND AT KNEES): Constantly. BALANCING: Constantly Position Type/Expected Hours of Work Full/Part-time position. Flex scheduled days and Holidays as needed Shift Times: 6:00am - 2:30pm Travel No Travel required Requirements: Required Education and Experience High School Diploma or Equivalent One year of serving experience preferred Excellent knowledge of in mixing, garnishing and serving drinks Computer literacy Knowledge of a second language is a plus Positive attitude and excellent communication skills Detailed oriented Relevant training certificate Work Authorization/Security Clearance (if applicable) Must be authorized to work in the United States of America.
Oct 03, 2023
Full time
Description: To ensure guests have an enjoyable and flawless dining experience by providing quality and friendly customer service Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assess guest's needs and preferences and make recommendations. Interact with guests, take orders and serve meals and drinks. Remove used dinnerware from the table in a timely manner. Check identification to verify patron meets legal drinking age requirement. Restock and replenish inventory and supplies. Comply with all food & beverage regulations and brand standards. Accurately report tips and gratuities at the end of every shift. Complete any tasks your supervisor/manager instructs you to complete. Competencies: Attention to Detail - Constantly - be attentive to guests needs Communication. - Constantly. Flexibility - Constantly. Varied tasks under varied conditions. Pace - Constantly. Must adapt to business demands Deadlines - Constantly. Ensure all orders are served in allotted time. Supervisory Responsibility This position has no supervisory responsibility. Work Site Bar & Restaurant area Physical Demands STANDING/WALKING: Constantly. KNEELING/CRAWLING: Often. STOOPING (BEND AT WAIST): Often. TWISTING (KNEES/WAIST/NECK): Constantly. REACHING (OVERHEAD/EXTENSION): Constantly. HANDLING/GRASPING: Constantly. LIFTING: Constantly CROUCHING (BEND AT KNEES): Constantly. BALANCING: Constantly Position Type/Expected Hours of Work Full/Part-time position. Flex scheduled days and Holidays as needed Shift Times: 6:00am - 2:30pm Travel No Travel required Requirements: Required Education and Experience High School Diploma or Equivalent One year of serving experience preferred Excellent knowledge of in mixing, garnishing and serving drinks Computer literacy Knowledge of a second language is a plus Positive attitude and excellent communication skills Detailed oriented Relevant training certificate Work Authorization/Security Clearance (if applicable) Must be authorized to work in the United States of America.
Why us? Kachina is a free-spirited, modern cantina providing an escape in the LODO district of Denver. Kachina's inspiration is found in the Four Corners region of Southwest America and Baja Mexico. The career opportunities that come with joining our team are endless. As part of Sage Restaurant Group, we focus on building independent restaurants and lounges bordering our hotels in prime locations. We connect with the people that live and work in the communities we serve by providing highly designed, innovative, locally-focused food and beverage experiences. We are a growing company with concepts nationwide. Come be a part of our fantastic team at KACHINA CANTINA! Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities -Meets arriving customers as they enter restaurant with cordial greeting. -Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. -Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. -Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. -Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. -Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. -Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. -Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. -Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. -Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. -Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. -Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. -Checks the proper set-up of tables and seating prior to opening. -Immediately reports in writing any maintenance or housekeeping discrepancies to management. -Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
Oct 03, 2023
Full time
Why us? Kachina is a free-spirited, modern cantina providing an escape in the LODO district of Denver. Kachina's inspiration is found in the Four Corners region of Southwest America and Baja Mexico. The career opportunities that come with joining our team are endless. As part of Sage Restaurant Group, we focus on building independent restaurants and lounges bordering our hotels in prime locations. We connect with the people that live and work in the communities we serve by providing highly designed, innovative, locally-focused food and beverage experiences. We are a growing company with concepts nationwide. Come be a part of our fantastic team at KACHINA CANTINA! Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities -Meets arriving customers as they enter restaurant with cordial greeting. -Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. -Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. -Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. -Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. -Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. -Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. -Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. -Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. -Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. -Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. -Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. -Checks the proper set-up of tables and seating prior to opening. -Immediately reports in writing any maintenance or housekeeping discrepancies to management. -Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Seasonal (Seasonal) Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Do you have previous Food & Beverage management experience? Does the thought of working at the top of a world-class ski mountain with Rocky Mountain views excite you? We are looking for a few exceptional service-minded people to join our team as a Restaurant Manager. Successful candidates will have at least two (2) years of supervisory and operations experience in a casual dining atmosphere, must be proficient in Microsoft Word, Excel, and Outlook and be able to ski or snowboard at an intermediate level. See below for a list of our venues. FOUR POINTS, SNOWCAT DINNER MANAGER:Four Points Lodge, a unique mountain retreat nestled 9,736 feet above sea level. This position oversees our picturesque, nighttime snowcat dining experience. Successful candidates will have a formal college education in hospitality or at least two (2) years of fine dining operations and management experience with a thorough understanding of wine and beverage service. Administrative duties require proficiency in Microsoft Office applications and intermediate skier ability is required. HAZIE'S RESTAURANT MANAGER: Located at the top of the gondola, Thunderhead Lodge offers exquisite views of the Yampa Valley and is home to Hazie's, our flagship fine dining restaurant. Successful candidates will have a formal college education in hospitality or at least two (2) years of fine dining operations and management experience with a thorough understanding of wine and beverage service. Administrative duties require proficiency in Microsoft Office applications and intermediate skier ability is required. RAGNAR'S RESTAURANT MANAGER: Located mid-mountain, the Rendezvous Saddle Lodge is a unique mountain retreat and home to Ragnar's fine dining restaurant. This position oversees our picturesque, nighttime snowcat-drawn sleigh ride and dining experience. Successful candidates will have a formal college education in hospitality or at least two (2) years of fine dining operations and management experience with a thorough understanding of wine and beverage service. Administrative duties require proficiency in Microsoft Office applications and intermediate skier ability is required. STOKER BAR & RESTAURANT MANAGER: Located at the top of the gondola, Thunderhead Lodge is home to Stoker Bar & Restaurant. Stoker offers lunch service in a fun, casual environment with exquisite views of the Yampa Valley. Successful candidates will have at least two (2) years of dining room/high-volume restaurant operations and management experience. Administrative duties require proficiency in Microsoft Office applications and intermediate skier ability is required. TIMBER & TORCH MANAGER: Located at the base of the mountain, Timber & Torch is a fast-paced yet inviting, mountain-inspired restaurant offering year-round dining, entertainment, and views of all the excitement. Successful candidates will have at least four (4) years of high-volume restaurant operations and management experience including wine and beverage service. Skilled training in a food and beverage environment is required along with strong interpersonal and customer service skills. Administrative duties require proficiency in Microsoft Office applications. WESTERN BBQ MANAGER: Western BBQ, a unique western experience for our guests and their families located in the Thunderhead Building at the top of the gondola. Western BBQ includes a buffet, a live band, line dancing and interaction for the kids. This position also executes our on-mountain special events and operates a variety of service types, from concerts to corporate dinners to après ski groups to weddings. Successful candidates will have at least two (2) years of large dining room/high-volume restaurant operations and management experience including wine and beverage service. Administrative duties require proficiency in Microsoft Office applications. Detailed job description, including responsibilities, work performed, tools or equipment used, etc.: Oversee all phases of outlet operations; understand and ensure compliance with all company policies & procedures and regulatory requirements Oversee all HR issues for FOH staff Oversee all staffing/scheduling requirements for outlet Create weekly labor/revenue forecasts Manage all staff payroll procedures Maintain all beverage levels and manage ordering Implement training program of service standards for all FOH servers Implement training program for all beverage servers Perform inventory of all alcohol products Closely monitor guests dining experience Maintain a strong presence on the floor Develop and implement creative strategies to increase revenues and average checks Maintain impeccable cleanliness standards Develop daily shift meetings and strategies Closely monitor opening and closing procedures Hire, train and motivate front of house service team Inspect buffet for full attractive product and quality Make table visits to solicit guest feedback & recognize patronage Know and enforce policies and procedures Reconcile daily sales, compile reports, receipts and cash deposit Monitor and document job performance of service staff Participate in weekly manager meetings Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements Other duties, as assigned Minimum skills, experience, education and ability required for this job: High School diploma or GED One year of casual service dining room supervision experience required Must have Microsoft Office proficiency to include Excel, Word and Outlook Must have good administrative and organizational skills Thorough understanding of restaurant operations and management techniques Computer literacy including POS system competency and Time Keeping competency, preferred Financial responsibility, including able to read and understand budgets and P&L statements, preferred Adhere to all safety policies Problem solving in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers Be a consistent role model for company's Service Excellence standards Physical Requirements: Must be minimum 18 years of age Works in all areas of building, office, indoors with long periods of standing, walking, occasional lifting Must be lift 35 lbs and push and pull heavy items on a cart This position may include working around heat and cold in the kitchen Must communicate clearly in English, both written and verbal Must have a valid driver's license and meet insurability standards Miscellaneous information: This is a salary, exempt position and is not subject to overtime pay Position requires working weekends and holidays as needed Resume required with online application All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines. The base salary range below represents the low and high end of the Steamboat Ski & Resort Corporation salary range for this position . click apply for full job details
Oct 03, 2023
Full time
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Seasonal (Seasonal) Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Do you have previous Food & Beverage management experience? Does the thought of working at the top of a world-class ski mountain with Rocky Mountain views excite you? We are looking for a few exceptional service-minded people to join our team as a Restaurant Manager. Successful candidates will have at least two (2) years of supervisory and operations experience in a casual dining atmosphere, must be proficient in Microsoft Word, Excel, and Outlook and be able to ski or snowboard at an intermediate level. See below for a list of our venues. FOUR POINTS, SNOWCAT DINNER MANAGER:Four Points Lodge, a unique mountain retreat nestled 9,736 feet above sea level. This position oversees our picturesque, nighttime snowcat dining experience. Successful candidates will have a formal college education in hospitality or at least two (2) years of fine dining operations and management experience with a thorough understanding of wine and beverage service. Administrative duties require proficiency in Microsoft Office applications and intermediate skier ability is required. HAZIE'S RESTAURANT MANAGER: Located at the top of the gondola, Thunderhead Lodge offers exquisite views of the Yampa Valley and is home to Hazie's, our flagship fine dining restaurant. Successful candidates will have a formal college education in hospitality or at least two (2) years of fine dining operations and management experience with a thorough understanding of wine and beverage service. Administrative duties require proficiency in Microsoft Office applications and intermediate skier ability is required. RAGNAR'S RESTAURANT MANAGER: Located mid-mountain, the Rendezvous Saddle Lodge is a unique mountain retreat and home to Ragnar's fine dining restaurant. This position oversees our picturesque, nighttime snowcat-drawn sleigh ride and dining experience. Successful candidates will have a formal college education in hospitality or at least two (2) years of fine dining operations and management experience with a thorough understanding of wine and beverage service. Administrative duties require proficiency in Microsoft Office applications and intermediate skier ability is required. STOKER BAR & RESTAURANT MANAGER: Located at the top of the gondola, Thunderhead Lodge is home to Stoker Bar & Restaurant. Stoker offers lunch service in a fun, casual environment with exquisite views of the Yampa Valley. Successful candidates will have at least two (2) years of dining room/high-volume restaurant operations and management experience. Administrative duties require proficiency in Microsoft Office applications and intermediate skier ability is required. TIMBER & TORCH MANAGER: Located at the base of the mountain, Timber & Torch is a fast-paced yet inviting, mountain-inspired restaurant offering year-round dining, entertainment, and views of all the excitement. Successful candidates will have at least four (4) years of high-volume restaurant operations and management experience including wine and beverage service. Skilled training in a food and beverage environment is required along with strong interpersonal and customer service skills. Administrative duties require proficiency in Microsoft Office applications. WESTERN BBQ MANAGER: Western BBQ, a unique western experience for our guests and their families located in the Thunderhead Building at the top of the gondola. Western BBQ includes a buffet, a live band, line dancing and interaction for the kids. This position also executes our on-mountain special events and operates a variety of service types, from concerts to corporate dinners to après ski groups to weddings. Successful candidates will have at least two (2) years of large dining room/high-volume restaurant operations and management experience including wine and beverage service. Administrative duties require proficiency in Microsoft Office applications. Detailed job description, including responsibilities, work performed, tools or equipment used, etc.: Oversee all phases of outlet operations; understand and ensure compliance with all company policies & procedures and regulatory requirements Oversee all HR issues for FOH staff Oversee all staffing/scheduling requirements for outlet Create weekly labor/revenue forecasts Manage all staff payroll procedures Maintain all beverage levels and manage ordering Implement training program of service standards for all FOH servers Implement training program for all beverage servers Perform inventory of all alcohol products Closely monitor guests dining experience Maintain a strong presence on the floor Develop and implement creative strategies to increase revenues and average checks Maintain impeccable cleanliness standards Develop daily shift meetings and strategies Closely monitor opening and closing procedures Hire, train and motivate front of house service team Inspect buffet for full attractive product and quality Make table visits to solicit guest feedback & recognize patronage Know and enforce policies and procedures Reconcile daily sales, compile reports, receipts and cash deposit Monitor and document job performance of service staff Participate in weekly manager meetings Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements Other duties, as assigned Minimum skills, experience, education and ability required for this job: High School diploma or GED One year of casual service dining room supervision experience required Must have Microsoft Office proficiency to include Excel, Word and Outlook Must have good administrative and organizational skills Thorough understanding of restaurant operations and management techniques Computer literacy including POS system competency and Time Keeping competency, preferred Financial responsibility, including able to read and understand budgets and P&L statements, preferred Adhere to all safety policies Problem solving in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers Be a consistent role model for company's Service Excellence standards Physical Requirements: Must be minimum 18 years of age Works in all areas of building, office, indoors with long periods of standing, walking, occasional lifting Must be lift 35 lbs and push and pull heavy items on a cart This position may include working around heat and cold in the kitchen Must communicate clearly in English, both written and verbal Must have a valid driver's license and meet insurability standards Miscellaneous information: This is a salary, exempt position and is not subject to overtime pay Position requires working weekends and holidays as needed Resume required with online application All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines. The base salary range below represents the low and high end of the Steamboat Ski & Resort Corporation salary range for this position . click apply for full job details
Kimpton Hotels & Restaurants
Huntington Beach, California
The hourly pay rate for this role is $17. The rate is only applicable for jobs to be performed in Huntington Beach, California. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, child/elder care assistance, employee assistance program, employee discounts, and 401(k) to eligible Full-Time employees. You can apply for this role through or through ADP internal career site if you are a current employee. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employees remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide the guests, either on the phone or in person, with information and support in a professional and gracious manner. Receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet all restaurant guests, be knowledgeable about the area and provide information when asked. Provide fair and consistent seating of guests. Accurately handle paperwork, stock and tidy the host stand. Receive incoming calls, accurately book reservations for guests. Taking room service orders if applicable. Check floor and tables for accuracy and cleanliness, assist in bussing tables. Help servers by refilling beverages when needed. Perform other restaurant and customer service related requests for guests. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring Previous customer service or hospitality experience is preferred. Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu and allergy information to guests. Knowledge of or ability to learn the restaurant point-of-sale system and reservation system. Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests. Food Handler Certification (if applicable). Flexible schedule and are able to work weekends, nights, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here () . Be Yourself. Lead Yourself. Make it Count.
Oct 03, 2023
Full time
The hourly pay rate for this role is $17. The rate is only applicable for jobs to be performed in Huntington Beach, California. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, child/elder care assistance, employee assistance program, employee discounts, and 401(k) to eligible Full-Time employees. You can apply for this role through or through ADP internal career site if you are a current employee. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employees remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide the guests, either on the phone or in person, with information and support in a professional and gracious manner. Receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet all restaurant guests, be knowledgeable about the area and provide information when asked. Provide fair and consistent seating of guests. Accurately handle paperwork, stock and tidy the host stand. Receive incoming calls, accurately book reservations for guests. Taking room service orders if applicable. Check floor and tables for accuracy and cleanliness, assist in bussing tables. Help servers by refilling beverages when needed. Perform other restaurant and customer service related requests for guests. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring Previous customer service or hospitality experience is preferred. Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu and allergy information to guests. Knowledge of or ability to learn the restaurant point-of-sale system and reservation system. Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests. Food Handler Certification (if applicable). Flexible schedule and are able to work weekends, nights, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here () . Be Yourself. Lead Yourself. Make it Count.
Kimpton Hotels & Restaurants
West Hollywood, California
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide the guests, either on the phone or in person, with information and support in a professional and gracious manner. Receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet all restaurant guests, be knowledgeable about the area and provide information when asked. Provide fair and consistent seating of guests. Accurately handle paperwork, stock and tidy the host stand. Receive incoming calls, accurately book reservations for guests. Taking room service orders if applicable. Check floor and tables for accuracy and cleanliness, assist in bussing tables. Help servers by refilling beverages when needed. Perform other restaurant and customer service related requests for guests. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring Previous customer service or hospitality experience is preferred. Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu and allergy information to guests. Knowledge of or ability to learn the restaurant point-of-sale system and reservation system. Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests. Food Handler Certification (if applicable). Flexible schedule and are able to work weekends, nights, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here () . Be Yourself. Lead Yourself. Make it Count. The hourly pay range for this role is $19.08 to $20.08. This range is only applicable for jobs to be performed in West Hollywood, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401k plans to eligible employees. You can apply for this role through the Apply button above (or through internal career site if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Oct 03, 2023
Full time
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide the guests, either on the phone or in person, with information and support in a professional and gracious manner. Receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet all restaurant guests, be knowledgeable about the area and provide information when asked. Provide fair and consistent seating of guests. Accurately handle paperwork, stock and tidy the host stand. Receive incoming calls, accurately book reservations for guests. Taking room service orders if applicable. Check floor and tables for accuracy and cleanliness, assist in bussing tables. Help servers by refilling beverages when needed. Perform other restaurant and customer service related requests for guests. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring Previous customer service or hospitality experience is preferred. Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu and allergy information to guests. Knowledge of or ability to learn the restaurant point-of-sale system and reservation system. Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests. Food Handler Certification (if applicable). Flexible schedule and are able to work weekends, nights, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here () . Be Yourself. Lead Yourself. Make it Count. The hourly pay range for this role is $19.08 to $20.08. This range is only applicable for jobs to be performed in West Hollywood, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401k plans to eligible employees. You can apply for this role through the Apply button above (or through internal career site if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Why us? Kachina is a free-spirited, modern cantina providing an escape in the LODO district of Denver. Kachina's inspiration is found in the Four Corners region of Southwest America and Baja Mexico. The career opportunities that come with joining our team are endless. As part of Sage Restaurant Group, we focus on building independent restaurants and lounges bordering our hotels in prime locations. We connect with the people that live and work in the communities we serve by providing highly designed, innovative, locally-focused food and beverage experiences. We are a growing company with concepts nationwide. Come be a part of our fantastic team at KACHINA CANTINA! Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. Benefits Benefits for Part-Time, Hourly Roles Include: Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: 3 Position Type: Regular Part-Time Property : The Maven Hotel Outlet: Kachina Category: Restaurant Operations Min: USD $20.00/Hr. Max: USD $20.00/Hr. Tipped Position: No Address : 1850 Wazee St City : Denver State : Colorado EOE Protected Veterans/Disability
Oct 03, 2023
Full time
Why us? Kachina is a free-spirited, modern cantina providing an escape in the LODO district of Denver. Kachina's inspiration is found in the Four Corners region of Southwest America and Baja Mexico. The career opportunities that come with joining our team are endless. As part of Sage Restaurant Group, we focus on building independent restaurants and lounges bordering our hotels in prime locations. We connect with the people that live and work in the communities we serve by providing highly designed, innovative, locally-focused food and beverage experiences. We are a growing company with concepts nationwide. Come be a part of our fantastic team at KACHINA CANTINA! Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. Benefits Benefits for Part-Time, Hourly Roles Include: Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: 3 Position Type: Regular Part-Time Property : The Maven Hotel Outlet: Kachina Category: Restaurant Operations Min: USD $20.00/Hr. Max: USD $20.00/Hr. Tipped Position: No Address : 1850 Wazee St City : Denver State : Colorado EOE Protected Veterans/Disability
Courtyard/Residence Inn Kansas City Downtown/Convention Center
Kansas City, Missouri
The Ideal Candidate for this Position We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills and have a flexible schedule as business demands change. This shift starts at 6:00 am Mon-Fri, and 6:30 am Saturday and Sunday. We are offering 6 to 8 hours daily based on business demands. Perfect as a second job! We are looking for part-time and full time applicants. Job Description This position is responsible for providing superior customer service at all times. The primary job responsibilities include, but are not limited to, accepting orders and payments for guests, food preparation, bartending, mastering Starbucks coffee drinks and taking great care of our guests. Job Requirements -Must be an outgoing, positive, friendly person. -Must be able to work a flexible schedule including nights, weekends and holidays. -AM/PM Shifts are available. -Part-Time available but Full-Time preferred. -Previous customer service experience preferred. -Previous food & beverage experience a plus, but not required. -You must bedrug free.
Oct 03, 2023
Full time
The Ideal Candidate for this Position We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills and have a flexible schedule as business demands change. This shift starts at 6:00 am Mon-Fri, and 6:30 am Saturday and Sunday. We are offering 6 to 8 hours daily based on business demands. Perfect as a second job! We are looking for part-time and full time applicants. Job Description This position is responsible for providing superior customer service at all times. The primary job responsibilities include, but are not limited to, accepting orders and payments for guests, food preparation, bartending, mastering Starbucks coffee drinks and taking great care of our guests. Job Requirements -Must be an outgoing, positive, friendly person. -Must be able to work a flexible schedule including nights, weekends and holidays. -AM/PM Shifts are available. -Part-Time available but Full-Time preferred. -Previous customer service experience preferred. -Previous food & beverage experience a plus, but not required. -You must bedrug free.
ESSENTIAL FUNCTIONS: -Stand at restaurant entrance and verbally greet guests as they arrive, offer seating choices, escort them to their table, present menu and answer guest inquiries. -Maintain proper set-up of dining room. -Assist guests in person and via telephone with ordering and serving of to-go items. -Receive, record and make any necessary arrangements for reservations and special functions in the restaurant. -Maintain all reader boards with daily specials and buffet information. -Maintain menus and check presenters, ensuring that a proper supply is available. -Assist guests with a variety of inquiries and communicate any guest needs to the appropriate department(s). SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. -Maintain an open line of communication between guests, management and line team members. -Clean and clear tables as needed. Transport coffee and tea pots and/or water pitchers throughout outlet, refilling glassware as requested. -Perform other duties as requested by management such as placing tables together, restocking server stations, assisting with cleanliness of restaurant entrance and other similar duties. DoubleTree Phoenix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call or email Rebecca Dawes at to let us know the nature of your request.
Oct 03, 2023
Full time
ESSENTIAL FUNCTIONS: -Stand at restaurant entrance and verbally greet guests as they arrive, offer seating choices, escort them to their table, present menu and answer guest inquiries. -Maintain proper set-up of dining room. -Assist guests in person and via telephone with ordering and serving of to-go items. -Receive, record and make any necessary arrangements for reservations and special functions in the restaurant. -Maintain all reader boards with daily specials and buffet information. -Maintain menus and check presenters, ensuring that a proper supply is available. -Assist guests with a variety of inquiries and communicate any guest needs to the appropriate department(s). SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. -Maintain an open line of communication between guests, management and line team members. -Clean and clear tables as needed. Transport coffee and tea pots and/or water pitchers throughout outlet, refilling glassware as requested. -Perform other duties as requested by management such as placing tables together, restocking server stations, assisting with cleanliness of restaurant entrance and other similar duties. DoubleTree Phoenix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call or email Rebecca Dawes at to let us know the nature of your request.
the summary. Join our team as a restaurant server and become the ultimate journey curator for the guest dining experience. The ideal candidate will have a guest-first service outlook, positive attitude, team player mentality, and strong desire to grow and learn in the hospitality industry. the mansion. The Chanler reimagined as a magnificent, stately manor residence, extends a warm welcome to guests as a peaceful enclave from bustling Newport, Rhode Island. Inviting guests to relish in the building's storied architecture, chic-European dining options, and gracious hospitality. Built in 1873 as a summer home for John Winthrop Chanler, the property exudes history while maintaining the current charm of a regal residence. As a double Forbes five-star property, the mansion draws admirers worldwide by authentically cultivating the guest experience with elegance and natural refinement. the mission. To make an impact on a guest's journey by creating memories that last a lifetime. Mansion household staff are the key journey curators, responsible for creating a sense of place and personalization for each guest. We achieve this by working in a collaborative environment, providing training while encouraging an unscripted narrative to tell the brand story and share a passion for the heart of hospitality. the rewards. • Competitive Salary • Health, dental, and vision for employees, families, and partners • 401K • Free Parking • Uniforms Included • Employee Appreciation Events • Referral Bonus • Seasonal Staff Meals the responsibilities. Including but not limited to: • Describe all menu items, methods of preparation, and allergy alerts in dishes • Accommodates any special request that the kitchen is able to deliver to guest • Upsells food and beverage items in a tactful manner with established service standards • Performs pre-and post-shift side work, stock service station, sets table properly, etc • May assist as host or back waiter as needed • Ensures guest satisfaction and reports to management if necessary • Follows company policies and procedures • Maintains a professional appearance, adhering to the dress code • Follows management/supervisor direction for other duties assigned • Full list of responsibilities upon request
Oct 03, 2023
Full time
the summary. Join our team as a restaurant server and become the ultimate journey curator for the guest dining experience. The ideal candidate will have a guest-first service outlook, positive attitude, team player mentality, and strong desire to grow and learn in the hospitality industry. the mansion. The Chanler reimagined as a magnificent, stately manor residence, extends a warm welcome to guests as a peaceful enclave from bustling Newport, Rhode Island. Inviting guests to relish in the building's storied architecture, chic-European dining options, and gracious hospitality. Built in 1873 as a summer home for John Winthrop Chanler, the property exudes history while maintaining the current charm of a regal residence. As a double Forbes five-star property, the mansion draws admirers worldwide by authentically cultivating the guest experience with elegance and natural refinement. the mission. To make an impact on a guest's journey by creating memories that last a lifetime. Mansion household staff are the key journey curators, responsible for creating a sense of place and personalization for each guest. We achieve this by working in a collaborative environment, providing training while encouraging an unscripted narrative to tell the brand story and share a passion for the heart of hospitality. the rewards. • Competitive Salary • Health, dental, and vision for employees, families, and partners • 401K • Free Parking • Uniforms Included • Employee Appreciation Events • Referral Bonus • Seasonal Staff Meals the responsibilities. Including but not limited to: • Describe all menu items, methods of preparation, and allergy alerts in dishes • Accommodates any special request that the kitchen is able to deliver to guest • Upsells food and beverage items in a tactful manner with established service standards • Performs pre-and post-shift side work, stock service station, sets table properly, etc • May assist as host or back waiter as needed • Ensures guest satisfaction and reports to management if necessary • Follows company policies and procedures • Maintains a professional appearance, adhering to the dress code • Follows management/supervisor direction for other duties assigned • Full list of responsibilities upon request
Chateau On The Lake Resort Hotel
Branson, Missouri
Primary Purpose: The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience. Work Performed: The Restaurant Server will be tasked with the following duties, responsibilities, and assignments: - Schedule dining reservations and arrange parties or special services; - Ensure prompt and courteous service to guests; - Answer telephone calls and process phone orders; - Greet guests, escort them to tables, and provide menus , answering dining related questions, and suggest food and beverage items ; - T ake food and beverage orders , r elay orders to kitchen , and serve food to guests ; - Coordinate amenity delivery request in connection with the kitchen department ; - Monitors tables in assigned section ensuring all guests are served ; - Address guest complaints; - Collect and process guest payments; - Totals receipts at end of shift to verify sales and clear cash register; - Ensures tips are reported properly for tax processing ; - Clear dirty table settings and prepare table for resetting; - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments; - Inspect dining room serving stations for neatness and cleanliness; - Assist service staff as necessary to service guests in a timely manner; - Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and - Any and all other work as required to complete the primary purpose of the position.
Oct 03, 2023
Full time
Primary Purpose: The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience. Work Performed: The Restaurant Server will be tasked with the following duties, responsibilities, and assignments: - Schedule dining reservations and arrange parties or special services; - Ensure prompt and courteous service to guests; - Answer telephone calls and process phone orders; - Greet guests, escort them to tables, and provide menus , answering dining related questions, and suggest food and beverage items ; - T ake food and beverage orders , r elay orders to kitchen , and serve food to guests ; - Coordinate amenity delivery request in connection with the kitchen department ; - Monitors tables in assigned section ensuring all guests are served ; - Address guest complaints; - Collect and process guest payments; - Totals receipts at end of shift to verify sales and clear cash register; - Ensures tips are reported properly for tax processing ; - Clear dirty table settings and prepare table for resetting; - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments; - Inspect dining room serving stations for neatness and cleanliness; - Assist service staff as necessary to service guests in a timely manner; - Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and - Any and all other work as required to complete the primary purpose of the position.